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    Friday, October 30, 2020

    IT Career Got my first IT job!

    IT Career Got my first IT job!


    Got my first IT job!

    Posted: 29 Oct 2020 04:19 PM PDT

    I earned my A+ certification back in 2018 but with no bachelors degree or IT experience I just couldn't get my foot in the door. After I lost my data entry job back in March due to COVID, I decided to go back to school online to get a bachelors in Cybersecurity (still currently in process). Got my Network+ with my security+ hopefully around the corner.

    I've applied to IT jobs constantly but no one was interested in someone with no experience. Finally I just got an IT job for a school! Still got a long way to go but I'm glad I'll get some hands on experience under my belt.

    I know it can be incredibly discouraging to hunt for jobs (especially at this time), so just wanted to offer some good news!

    submitted by /u/thejamietaylor
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    If you're a current student and you have little to no experience, check any and all student jobs on campus. Apply to anything IT-related. Schools are a lot more willing to take on someone with no experience because it's expected you have none.

    Posted: 30 Oct 2020 12:10 AM PDT

    I went back to school to get a Master's in CIS. The program is great for me because it's geared towards career-switchers, but also delves into enough technical knowledge to still be beneficial to those more experienced.

    When I first started, I had almost NO experience in IT. No certs, didn't even know what a VM was. I started looking at jobs on campus on my school's website and was hired for the first job I applied for. I worked at that place for a year (mainly in computer refurbishment and hardware troubleshooting). Then, I started looking again in August just to see what was out there. I applied for a job in a help desk type role with some deployment opportunities. I got the job and got a slight pay bump from switching as well. And now I get to build even more experience in different areas.

    Do yourself a favor and go look. And apply even if you don't think you meet all the requirements (I didn't meet them both times, though the second time around I was a little closer to meeting them).

    submitted by /u/anon-9
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    Dont you have the “I’m gonna tell my manager” type?

    Posted: 30 Oct 2020 08:44 AM PDT

    I hate the users who want their ticket to be the highest priority possible (high tickets are reserved for when the BUSINESS is impacted) just because they can't login or forget their password or need a software reinstalled.

    I had a call where a customer needed a software installed, he waits 10 minutes before his meeting to call us. We have procedures to follows regarding high priority tickets (making a ticket a high priority when it's really not is not good). I determined his ticket wasn't a high priority because business isn't impacted and it's isolated to him.

    Sorry about your meeting but yea. I made the URGENCY a high but the PRIORITY was a medium still. He says "I'll let my managers know you didn't make this a high priority". I'm like okay sir.

    That just gets under my skin as if I'm supposed to be scared you're telling your manager? Lol

    submitted by /u/2lit_
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    Passion for IT, But absolutely suck at maths.

    Posted: 30 Oct 2020 11:17 AM PDT

    This will be a long post, so I highly thank you for reading it if you do so.

    Starting this off, I'm an 18-year-old who is currently studying IT, in one of the top universities in the country due to my high grades, I had everything +95/100, except for maths where i literally got 8/100, only to repeat it and cheat my way through and got 60/100.

    I Have always had a passion for computers, I help people building computers around here on Reddit actually! I have over 430 reviews if you check my profile, I wanted to major in IT since I was 6 years old.

    Then comes my first math course in uni, math 101 which I understand absolutely nothing in so far (I genuinely tried to study it, my brain can not accept that information.), I have to pass math 102, math 241, math 251, math 301 in the upcoming semesters to get my degree.

    I Have tried for years to study maths and it just does not work for me. I always fail to understand it and I hate that about me so so much, that I can ace other subjects but not maths.

    Now I'm considering a career change or a major change and I'm asking you fellows for advice on what you would do if you were in my place, as a side note I have 40k$ in savings, which can start a business where I'm at.

    I Have thought about taking course and certificates, but the majority of people want a degree to hire me, I have thought of opening a business, but what if it fails and I lose my life savings?

    I just do not know what to do, and it is driving my mental health to the drain (to the point where I have gotten many suicidal thoughts), I care very very much about my future

    Thank you.

    submitted by /u/its_a_me_SPAGHETTI
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    As a CS student what side Hustle jobs can I do to earn some money during my stay at home in these Corona times?

    Posted: 30 Oct 2020 11:14 AM PDT

    Basically, I'm a computer science student and I will like to have some side hustle during my stay at home (school is next year in my country) due to Corona. I'm highly skilled in web development and vulnerability exploitation (I don't wanna use my skills for anything illegal) I wanna make legit money

    submitted by /u/Clement_Tino
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    What job would be better for my career?

    Posted: 30 Oct 2020 10:47 AM PDT

    I just graduated college last May (at 25 years old). I have two positions being offered to me. I want to eventually branch into business analysis or IT governance.

    Position 1 -- a pretty standard IT technician role. General desktop installation, minor server and user management, and troubleshooting. It is a large international company, and it pays about 50k. I am particularly interested in the fact that they have offices in a foreign country. My SO is from said country and may want to move back. However, the office has no IT. Instead IT for that area is ran in a different foreign country.

    Position 2 -- an odd position at a casino. Basically, I will be an assistant to both the accounting and IT staff. The accounting side involves data analysis, and I was told there are always opportunities to find ways to improve business. There is a level of freedom here, and I could see developing in ways that I can really leverage for future positions. Pay is lower but it is in a lower cost of living area. In fact, it will come out nearly the same as position 1 after I account for rent. But it appears it is less likely I will get significant raises whereas the other position's pay can develope a bit more. It also has smoking in the game rooms which I am afraid of working here for more than 6 months due to lung damage. The offices have no smoking, but I will have to work in the casino proper occasionally. In addition to this, lockdowns can seriously impact the organization. It does have great work-life balance which means I can dedicate more of my free time towards side projects to augment the lack of full-time IT. They did mention they try to get people like me, train them, and advance them in-company (but said company is not huge. It is medium sized).

    Both positions offer good benefits. I am really unsure. The second one seems much more interesting, but I am already 25. I want to start a family, and the lack of raises (mostly due to covid lockdowns hurting the company) and stability due to covid lockdowns frightens me a bit. I am just unsure which position to go after.

    submitted by /u/ConsistentBread1
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    I Feel Overqualified For Help Desk

    Posted: 30 Oct 2020 06:36 AM PDT

    I guess this is another one of my rants:-/

    A little background about me. I did my first 2 years of college as a computer engineering major before switching to something none IT related. I decided to get back into it and got my A+ cert back in March and my Net+ cert back in August.

    I just started my first Help Desk job a little under a month ago.(I'm still in nesting) before this the only other IT relates job I had was a chrome book deployment job with our local school district.

    While I'm nesting I'm constantly feeling like I should be doing something else. I'm constantly helping peers. I receive the highest quiz scores in my class. I'm constantly pulling tickets down from L2 and L3 and solving them easily as long as I have access to the tools necessary. My coaches constantly tell me how they realize that I actually take the initiative to solve the problem before reaching out and asking questions.

    I know I've only been in this position for a month but I really want to be in a Systems Admin/Network Admin/Engineer role and making more money than I am now. Any advice on how to deal with this would be much appreciated.

    submitted by /u/RaidArray5
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    Difference between an IT helpdesk and a TAC Engineer

    Posted: 30 Oct 2020 09:37 AM PDT

    Guys, I just wanted to know. What is the difference between a TAC Engineer and an IT Helpdesk?

    submitted by /u/civfanatc
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    Security+ certified. What security cert should I earn next?

    Posted: 30 Oct 2020 09:23 AM PDT

    Hello,

    I have

    >3 years desktop support experience

    >Security+ Certification

    >Associates Degree in Network Administration

    What cert should I earn next to get my foot in the door (private or DoD)? CySA? CEH? Would a tech recruiter be better able to answer this question?

    I'm all about getting straight to the point about the value of certifications in my scenario and the harsh realities of the job market, but before it's suggested

    a. I don't have the money to go back to college (which is probably a bigger scam than certs), so I don't want to hear it or have any other choice

    b. I'm willing to relocate

    Thanks!

    submitted by /u/lmanwithaplan
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    Questions about Data Entry as relevant experience.

    Posted: 30 Oct 2020 09:18 AM PDT

    Hello, and thank you for taking the time to read my post. To preface my background, I graduated with a B.S.E in Computer Engineering this past May. During my college career I did not have an internship so I lack industry experience. I accepted a job offer as an Embedded Engineer but the position was cut due to the pandemic. In the meantime I'm trying to find a job to get by and hopefully build some experience. I was invited for an interview for a position as a "Data Entry Agent" at a call center. The description only mentions knowledge of Microsoft Office Suite and databases but doesn't mention anything about SQL or programming. Would this be considered beneficial experience in any regards to software or hardware engineering positions?

    submitted by /u/Azian_Equation
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    Secure Software Development: Jack of two trades?

    Posted: 30 Oct 2020 09:16 AM PDT

    I'm currently enrolled in the Network & Systems AAS at my community college, and I was intending to transfer into a BS of IT program at WGU once I'm finished, but my CC also offers a BAS in Secure Software Development that is becoming more appealing to me.

    I know cybersecurity is a big deal right now, but I chose the N&S over the Cybersecurity program because the sexy cybersec jobs are in government and although my past isn't the worst (petty theft and drug usage in my very early 20s) I have this paralyzing fear that I won't be able to secure a high enough clearance for a govt role. I do like IT, but I think I would enjoy software development as well. I know the fields are very different, and the starting pay with the software development would theoretically be higher than the IT degree, but that doesn't concern me too terribly much (though I'm almost 40 already and the higher the better because old people bills), but I need to be able to get a damn job. I've worked in hospitality my whole life until this past April, and I have no experience in IT other than a bunch of freelance stuff I did for about 10 years before hospitality management killed all my free time.

    My question is whether or not anyone thinks the BAS would be worth it. It's not a traditional CS degree in that there's not a ton of math, but it obviously involves a lot of programming classes, cloud computing, cybersec stuff like pen testing, and a dash of IT. It seems fairly well-rounded, and since there are still pathways to get the trifecta I could come out with some skills that would allow me to work in a variety of roles. Software developers are a dime a dozen these days, but I am thinking that maybe the added cybersecurity bits would give me a tiny edge. My gut tells me I would be fine doing the BAS, but I get analysis paralysis over life choices and I need a push in either direction. I don't want to end up tacking on two years to school because I made the "wrong" choice. I have another semester or so to decide as a lot of the classes I need for my AAS are required for the BAS as well, so I won't be wasting time. I just want to get a better idea of where I'm headed.

    I'll post this over in /r/cscareerquestions as well. Thanks in advancee for any opinions or advice you might have.

    submitted by /u/anthrax_ripple
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    Need help deciding what career I should choose.

    Posted: 30 Oct 2020 08:46 AM PDT

    I'm really confused to what to choose, there's a lot of fields that peaked my interest lol.

    I'm 23 years-old at the time, living somewhere in the world where IT is not too popular. I don't know if it is late or not, but I really want to get into something IT-related.

    Here's the thing, I want a field where it is possible to work as a freelancer or remote, because as I said before, IT here isn't much of a thing here(I know i'm asking too much).

    What I chose or at least got me really interested are:

    1-Networking : used Cybrary for CompTIA Net+, was great didn't know what else to do.

    2-Malware Analysis and Reverse engineering: This is also got me intrigued, to break down a malware and see how it works and how it is made. This one is just good stuff.

    3-Web development : not necessarily IT-related, but I have a basic knowledge of CSS/JS/PHP/MYSQL. I've been studying the over 8 months, since the pandemic hit hard and lost my job. but the jobs are just...oversaturated.

    You see that I've dabbled with a lot of stuff but I couldn't make up my mind on what to pursuit, mostly because I'm worried that I can't find a job, especially here.

    Any suggestions are welcome.

    submitted by /u/MikeADenton
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    Torn between 2 career paths.

    Posted: 30 Oct 2020 08:45 AM PDT

    I'm currently at a community college already accepted into ASU for the information technology BS and plan on concentrating on cyber security, I have a secret clearance right now (not in use so I have to find a way to get it started up again) however I have found some interest in MIS from a top 5 school 2 hours from me with no guarantee whether I will get in. Can anyone shed any light or give me advice on which one has a brighter outlook career wise?

    submitted by /u/rekces
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    Why do we have so many technical recuiters who does not have remote idea about "technical stuff"?

    Posted: 30 Oct 2020 08:34 AM PDT

    1. They want to listen keywords from a list they have been provided.
    2. Questions like why this company? I mean what do they want to listen?I can answer a bit of it but do they really believe that everyone will do all the research before talking to them. Like millions of interview with unrelated topics are not enough. I understand if a hiring manager asks this question.
    3. There will either take-home test or online assesment test,why not start with these?
    4. Do they really know what company/team is looking for? I have never seen my own recuiters face after joining the company.

    I am most curious (want advice) about what to reply when asked for reasons ,like why are you changing? Why this company?

    Cheers. Frustated engineer.

    submitted by /u/alok134567
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    Cyber security, Cloud systems or Smart City Technologies

    Posted: 30 Oct 2020 08:07 AM PDT

    Hey all! I'm currently pursuing a diploma in computer engineering in Asia and I get to choose to specialise in one of these three areas. However I'm still not completely sure which of the three I should choose. I would like to hear about what you guys think. Which area has better job prospects, etc. If anyone has any experience or relation in one of these three areas i would appreciate it if you could share your experiences and opinions!

    submitted by /u/Chappuccinuo
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    Has anyone encountered a job where they needed a lesser known CompTIA cert such as Cloud, Server, or Network?

    Posted: 30 Oct 2020 04:11 AM PDT

    Everyone knows that you get A to help you secure an entry HD role. And that you get Security to help you secure a government job.

    What about the lesser known certs such as Cloud, Server, or Network? What about Project?

    I don't deny that there is immense utility in studying for these certs and retaining the knowledge that comes it. But, unless I encounter job that specifically says I need to have one of those certs BEFORE I began the position, I'm probaly not going to put myself through the hassle of certifying for it.

    Thoughts?

    submitted by /u/searobin2
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    Struggling to find a job in the Application Performance Monitoring (APM) space...

    Posted: 30 Oct 2020 07:49 AM PDT

    Tools like Dynatrace, Datadog, Splunk, etc...I have ~3 years in this space and was recently laid off. It was my first IT job out of college, prior to this I had no help desk/app support experience. Employers seem to want expertise in the APM space, whether it's full stack dev, testing, networking, sys admin, cloud, etc which I do not have. I was mostly on the deployment, set up, operations, and analysis phase, but the actual fixing/troubleshooting was left up to another team.

    What do I do? What roles would pair well with my APM experience? Should I take a step back and go back to help desk? I was considering going off the technical path into sales engineering, PM, etc since I also have PMO experience...

    submitted by /u/careeradvice9
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    Cloud Infrastructure Engineer

    Posted: 30 Oct 2020 04:01 AM PDT

    Does Infrastructure Engineer level should have advance knowledge on Systems/Network and Cloud Infrastructure? Thanks

    submitted by /u/kernelnx
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    Special Halloween Quiz for Sysadmins. Who should you be this season?

    Posted: 30 Oct 2020 03:55 AM PDT

    The Halloween season is upon us! We know how busy sysadmins are, no matter the time of the year you're still on call. That's why we want to help you choose a costume to wear this year. Relax, take the quiz, and find out your perfect costume match!

    https://quiz.tryinteract.com/#/5f858ef5443f5800149ffb20

    submitted by /u/Nakivo_official
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    Entry Level Courses for IT

    Posted: 30 Oct 2020 12:07 AM PDT

    So I'm currently attaining my security guard card so I can get some basic income along with being a independent contractor with DoorDash and Grubhub. But I honestly have no clue what do to or what's my "purpose". I don't have any degree, only a high school diploma. Been out of school for about 4 years now.

    Anyways I was interested in the IT. Nothing specific I was just told to at least take some courses and see how things are. Brother in the Air Force and works in in IT recommended me to this field.

    So are there any entry level courses I can do? Anywhere from just understanding which areas to go further in depth to getting entry level certifications?

    submitted by /u/deafgato
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    How to get started in Incident Response?

    Posted: 30 Oct 2020 07:24 AM PDT

    Hey guys, long story short, a company is taking a chance on me as an incident response analyst.
    They help with backups, some DR situations, and things like ransomware and whatever other attacks hit companies.
    I have IT experience, but nothing on the incident response side.
    Is there anything you'd recommend that I start working on beforehand that will be valuable?
    I'm comfortable with Linux and windows, and know Azure and aws a bit. My python is not great but I know the basics, but I have a few years of powershell experience and I know the bash basics as well.
    I don't really have much insight as to what software they use, so I don't know the best way to prepare.
    Any help is greatly appreciated!

    submitted by /u/GreekNord
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    Tips for an intern interview? First one!

    Posted: 30 Oct 2020 06:51 AM PDT

    Hello, I'm a Cyberscurity student looking for an internship next summer. I've been grinding out applications all week (60+ so far), and I was shocked to see I advanced in the Samsung process!

    Out of all companies, I never expected Samsung to contact me back lol. Anyways, I'm extremely nervous. This is my first internship interview and I really want to nail it. It's pre-recorded btw.

    Please send any tips, suggestions, or prayers my way. I really appreciate it! Thank you for your time :)

    submitted by /u/DoggoCheezIt
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    New job, 2 weeks in and unethical practices

    Posted: 29 Oct 2020 08:49 PM PDT

    I'll try to keep it short here. Recently, I was approached by a LinkedIn contact of mine who I had added 1 year ago. He told me that they were expanding and would like to have a chat for an IT analyst role.

    I was working as a Service Tech at a retail store and wanted to upgrade my skills, so decided to go for the job. During the interview the manager try to low ball me a lot and we finally agreed upon a number. Basically we met in the middle for the pay per hour. Day 1 at the new job was ok, many empty desks due to covid and 3 people in the whole building. It was a neutral experience to be honest. Day 2 to 4 were lots of tickets and remoting in to people's computers, while learning about Microsoft 365 services.

    On day 4, I and the other new guy received an invitation for a Teams video chat from the CEO for day 5. So we thought maybe he just wants to have a friendly chat with us.

    Friday day 5 arrived, and around 1 pm we had the Teams meeting with him. After asking how our week was and all he dropped the ball about a 10% pay cut due to Covid. I and the other new fellow were shocked to hear this. It wasn't mentioned during the initial offer and interview. He said that this was a collective agreement between employees when covid started so no one was laid off.

    Since that day, I have been dragging myself to work. I feel betrayed as I was happy at my previous job but just wanted to expand my skills. I already had taken a 5K paycut as I made money on repair commissions in the previous job, but there was no room to grow. Now with 10% it's 8K paycut.

    What would you suggest me to do now? I literally wanted to leave all company belongings this Monday at the reception desk and leave. Please advise.

    Thank you.

    submitted by /u/goodtech99
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    Contracting, clearance and salary

    Posted: 30 Oct 2020 05:13 AM PDT

    I Started a new position working for a government agency through a defense sub-contractor in the D.C. area. This is my first civilian job ever after leaving the military so honestly I wasn't sure what to expect and was a little...not desperate, but cautious in my approach with the job search.

    I was contacted by the company via LinkdIn, interviewed the next day and was hired by the end of it. Smooth, seamless and hassle free process that landed me the job. The problem is that I didn't negotiate my salary, and as far as I was concerned, what they offered me 'seemed' fair.

    Basically I am now working in this position making the un-negotiated 75k but have come to find that my colleagues in the same positions, with the same experience and education is making 90k through a different sub-contractor. Feeling like I got played, oops.

    I guess my question for anyone who has experience with government/contracting IT positions is this; what are my options? Can I negotiate a pay increase with my current company in 5-6 months? Can I move to a different company and stay in the same seat/contract? Should I learn from my mistake and just apply somewhere else in a few months and attempt to actually negotiate a more competitive wage? I'm grateful fro this job but at the same time feel like an idiot.

    My qualifications are:
    - 6 years IT experience
    - Sec+
    - TS clearance
    - HS diploma/no college

    submitted by /u/R_O
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