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    Thursday, January 30, 2020

    IT Career Got invited to do a "one-way" video interview

    IT Career Got invited to do a "one-way" video interview


    Got invited to do a "one-way" video interview

    Posted: 30 Jan 2020 08:32 AM PST

    What are your thoughts on this? From what I can tell you it's just a video of yourself answering a bunch of pre-determined questions into a camera. This is the first I've heard of a "one-way" video interview for a sys admin position. Is this typical? It feels very impersonal.

    Also, the job description states, under the "responsibilities" section, "track time and work". I get the impression that, by having this listed under "responsibilities" (with only about 6 other items) this is the type of employer that expects you to use one of those time management applications that tracks when you get up to take a piss. I just can't understand why they'd specifically put "track time and work" in the job description. If this were an hourly help desk or call center position I'd understand, but for a non-exempt salaried role?

    Am I making too many assumptions here?

    submitted by /u/TheOnceAndEternal
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    WTF is happening to salaries?

    Posted: 29 Jan 2020 05:05 PM PST

    I have about 6 years of IT experience, and about half of that is security-focused, even though it wasn't in an "official" security role.

    I have a stack of certs (and yes I realize that most of these mean nothing) including Linux, AWS, etc.

    I also have a 4-year general IT degree.

    Been hoping to make the jump up to a real security position - just looking for entry level security analyst positions or low level security engineer stuff.

    I'm willing to relocate, so I'm looking all over the US.

    I'm seeing salaries for Security Analysts at well-known companies that claim to only pay around the $50k range, and this is in Seattle, WA, which is not exactly low cost of living.

    is this becoming the new norm that companies are just trying to go this low for things that are in no way entry level?

    how the hell do you ever get paid what you're worth?

    edit: should also mention this since I've had some bitchy people throw a fit about my "complaining" and call me lazy.

    i have a good job already in my area - i'm not in a position where I need to find a job.

    i've just gotten to a point where my ambition has outgrown what this position will ever give me, so: i'm just contemplating next steps, and get discouraged when I see higher positions pay less than I make now, and in a higher cost of living area.

    submitted by /u/GreekNord
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    Senior IT pros who are getting interviews these days and avoiding the resume black holes - without networking/word of mouth - how?

    Posted: 30 Jan 2020 05:43 AM PST

    I am flummoxed as to how to get an interview these days. My resume, at least according to recruiters and some managers I asked, is solid. My qualifications are very strong. I started researching company contacts, reaching out to recruiters and managers on linked in, writing word-smithed-to-shit cover letters that can probably get me a Pulitzer one day - sometimes wasting a whole day on the effort... And yet getting not even a reply.

    WHAT IN THE ACTUAL FUCK IS HAPPENING? I have been sending resumes out NON-STOP for the last month and the only phone screen I had was through networking. It's beyond any fucking explanation.

    I tried applying at various levels - management, technical leadership, etc. and in the biggest irony of all - we're told there's shortage of IT workers. I hate using this term for obvious reasons, but the real results indicate that prior statement is non-sense and the "record unemployment" / "best job market in years" is the real "Fake News".

    /rant

    So?

    submitted by /u/CptVimes
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    Changing career from management to programming at 43 years of age?

    Posted: 30 Jan 2020 03:56 AM PST

    Do you think it makes sense to start learning programming (e.g. Javascript/React or Python) with a goal to work as a developer at the age of 43?

    Did anybody go through the similar situation?

    Little bit of background:

    • I did programming 20 years ago, but I loved doing it back then. However, I have no fantasies that learning new tech would be easy.
    • I have been working in IT for almost 20 years as project manager/scrum master, business analyst, tester etc. Currently I freelance as consultant in these roles.
    • I do not want to pursue management as I am bad at it
    • It's unmeasurably more difficult to get working gigs as PM than as a dev, and it's really starting to affect my life negatively (stress, instability, constant rejection when applying for projects)
    • I am aware that I would be eligible for junior dev positions at best and competing with young people.
    submitted by /u/permissivethunder
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    Just Graduated - should I turn down $17 an hour job?

    Posted: 30 Jan 2020 10:09 AM PST

    I just graduated with a degree in IT. I'm debsting if I should take a help desk role that pays $17 an hour, or if I should keep searching.

    The pay is shit but the experience is valuable as it could help to put 1-2 years of experience on my resume.

    submitted by /u/laptopmango
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    Entry level help desk job

    Posted: 30 Jan 2020 07:29 AM PST

    Hi, Reddit. I have an interest in IT.. I attended school a little over a year but didn't graduate or sit for a cert. Didn't learn much but I'm willing to self teach with the "Get Certified Get Ahead" Security+ study guide. My instructor always told us that all we really needed was a cert and that the school was totally unnecessary but for some reason I continued to go and in the end nothing but a debt. Well here I am two years later with a strong desire to get certified BUT I've been reading around and I see a few posts saying customer service is a + alongside experience. Is it possible to land a help desk job without a cert? If so, how?

    submitted by /u/centraluk
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    CAPM or DBA cert?

    Posted: 30 Jan 2020 10:43 AM PST

    Worked years in analytics. Went to college, b/c I was hitting glass ceilings and walls. I decided to do college instead of certs, b/c early on in my career I kept seeing jobs like mine that I didn't qualify for due to lack of degree. I even had an interview one time where recruiter was "omg, you don't have a degree? I never would have asked you to come in if I noticed that. Your skills look good, but we have to have the degree."

    So, I guess I got traumatized into thinking the degree was the game changer for me.

    Anyways... graduated with BS & MS, both in Info Sys.

    Applying to jobs... been unemployed for 8 mo's now.

    I think some of it is ageism, but (obviously) can't confirm (nobody's going to say "yeah, we don't want you b/c too old"). But, looking at my resume and degrees it's pretty clear I'm an older person even after I trimmed down quite a bit.

    I feel like the IT game (and analytics, too) is very much an "up or out" industry. IE: at my age, folks are expecting me to have already moved on to management or project management or data science.

    I have reached my level of incompetence with data science. I find it fascinating, but it's just beyond me.

    I wanted to try to get some certs.. so thought about either doing a PM cert or going Data Management / Admin route with a DBA cert.

    I'm kind of torn.

    DBA Cert... I love datat & data management, but most jobs I see for it need years of experience in very specific stuff, certs, having worked with dev groups as the data person, etc. While I have data management / cleanup experience, I'm severely lacking. So, I'm not sure what good a DBA cert would do at this point.

    CAPM ... I have years of experience in business as the go-between for dept's to gather report req's, do KPI analysis, meeting with execs to strategize, etc. A lot of jobs I see for Business Analyst (IT/IS PM) look like they'd leverage my analytics & business background pretty well, but I dont' have any official PM experience. I'm hoping a cert like CAPM might make me qualified enough to land entry-level BA jobs?

    At work, I was the person spear-heading projects, getting with sales on sales initiatives then running it by regulatory to make sure we weren't breaking laws or setting ourselves up for lawsuits, proacively analyzing data and cleaning it up, etc.

    In college, I was the front-man of most of my groups, and (having extensive analytics background) often the one doing a lot of data grinding. I'd act like the toast master / key presenter for groups, I'd coach my teammates on how to present, focus on key informaiton (don't just regurgitate data), etc.

    I think I need to head towards some kind of management.. hence leaning towards CAPM / PM / BA.

    But... I had logistics, ops and PM classes in college. The old salty PM that taught my PM class made it clear that PM'ing is not for everyone.. it can be very political, stress-inducing, in-fighting, etc. I'm not sure I want to be a "glorified baby sitter" at this point in my career. (no offense to any PM's / BA's reading).

    I just need some advice.

    I feel like I'm in a deadzone ... my MS IS doesn't seem to count for squat, b/c it was too hodge-podge in the plethora of classes they spread us thin over (accounting, finance, project management, system design, java programming, logistics / ops, management capstone, cio capstone, system networking).

    I like working with databases, and thought I could do a database specialization path in college, but they basicalyl gave us "databases 101" and that was it. There's a huge shift towards data sci in the college. It didn't tickle my fancy.

    So, I'm just wondering .. would a career shift to DBA be worth it now.. or should I just try to go into project management?

    I have a fat retirement account I'm living off of right now, so I can afford some training and cert classes. Wife has been very patient with me looking for jobs out of college, but I'm personally feeling defeated and frustrated having spent years in an industry that doesn't seem to want me anymore, and years in a degree that doesn't seem marketable.

    Originally posted this in CSCareerQuestions, and only response I got was "try asking ITCareerQuestions". There's an Analytics sub-reddit, but hardly anyone posting on it.

    Any PM / BA / DBA folks here that can give advice?

    submitted by /u/isinkthereforeiswam
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    My Projects Website ideas

    Posted: 30 Jan 2020 10:41 AM PST

    I've seen on a couple of resumes and linkedIn pages that have websites in particular word presses with personal projects.

    Do you guys highly recommend having one? I plan on getting a home lab set up and building keyboards.

    Does it really make a difference to employers? Maybe the fact that I know a bit of HTML to get it up and running may help?

    Any ideas if you have one yourself?

    submitted by /u/NarticoG
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    Any advice on how to prepare for a interview for a Tier 1 Help desk position?

    Posted: 30 Jan 2020 10:25 AM PST

    Here is the description:
    1. imaging, deployment of new machines as well as pushing out and configuring Win 10 on existing devices
    2. HTML and CSS knowledge
    3. Some of the break fix issues could come up as well related to PCs, Printers and other peripheral devices (connectivity), why applications aren't running, putting machines into AD.

    They have thousands of desktops that need to be migrated from windows 7 to windows 10.

    My experience with imaging and configuring Win 10 is from my internship. I learned how they used pxe boot and WDS. I didn't do any myself. I've never migrated a computer from windows 7 to 10.

    I have experience with HTML and CSS. I am not to worried about that part. I had a phone screen and they said that they just want me to be familiar enough to understand basic HTML.

    I dont have much experience with printer troubleshooting other then reinstalling drivers. My experience with AD is limited to just understanding the very basics and how to add a user and reset a password.

    I think the biggest thing I need to be confidant on is my ability to image and deploy new machines. Anything I can do from home to help prepare? Any advice?

    submitted by /u/ArAMITAS
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    Operations research degree work opportunities?

    Posted: 30 Jan 2020 10:23 AM PST

    I have a master's degree in operations research in a developping country and coudn't find a job related to this field in my country (african country). I've done some interships in some logistic related companies but they weren't using anything related to it.

    I'm a math guy and love fields where it involves finding solutions to complex problems, so i'm very interested in OR, data science, machine learning etc... even if I don't know if I could find something related to the last 2 with an operations research degree.

    So since I coudn't find anything, I switched into looking for opportunities in programing related jobs. I've found an offer at a company where they would teach JAVA JEE full stack for 3 months in order to have the title of JAVA engineer (I don't even know if this title is relevant for someone who didn't do a master degree in cs in terms of future hireability), and then they give you a paid intership for 6 months and if they are satisfied , they promise to hire you.

    Problem with that is that the pay is really low (around 600$ a month). And I wonder if this is the best course of action given my age (late 20s) and the specialization of my degree.

    Also, I'm trying very hard to look for an opportunity abroad. I've looked a lot on the internet for opportunities, but found very little when it came to working abroad from a developing country.

    So I'm turning to you guys, should I try to apply for a phd abroad in operations research? or maybe redo a masters degree ? (a bit too old to be redoing a master's degree?) Or should I accept the internship, gain some experience, and then apply for a sponsored visa in a cs related field? or is there any other possibility that I may be missing?

    I recently stumbled upon this https://devdegree.ca and was telling myself earlier today "well, too bad i'm not a first year undergraduate anymore, I would have loved to participate to this"

    Thank you very much for your help, I'm really confused on what I should do .

    submitted by /u/Onigiri22
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    Would working for Snap be a bad move?

    Posted: 30 Jan 2020 06:37 AM PST

    I saw a listing for Snap(chat) on Indeed, but looking at their careers page (https://www.snap.com/en-us/jobs), shows they have over 200 openings. Does this look like a bad sign? From what I know about the company, I doubt they have that many openings because they are expecting that much growth.

    submitted by /u/Gymdbag
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    Best way to get an internship in IT field

    Posted: 30 Jan 2020 10:10 AM PST

    I am currently searching for an internship and I am wondering what is the best way to go about it. I have already applied to about 20 positions in my state through Indeed.com . I feel that it is not enough since 90-95% of those positions will not even offer an interview.

    About me: I have half a year experience working as an IT support intern in a start up as it progressed into a business.

    I am currently attending online classes from ASU.

    I have some experience in the following software:

    Java, Python, HTML, CSS, Linux Utilities/Scripting, Microsoft Office, Windows OS.

    Any advice would be welcome. Thank your for your time!

    submitted by /u/d4nt3s0n
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    I have no experience, but I was offered a temporary government IT support job, should I take it?

    Posted: 30 Jan 2020 09:56 AM PST

    I'm currently unemployed with a Finance degree.

    I worked for my dad doing operations and I hated staring at Excel all day and I recently found interest in IT.

    I was offered a 2-4 month temporary IT support job for voting centers in the county.

    Training will be provided it starts next week.

    Is this worth taking and would it help me get my foot in the door?

    Or should I be looking for something more long term?

    submitted by /u/chronicallyillanon
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    Would the Information Technology program at WGU be helpful for developing career?

    Posted: 30 Jan 2020 09:50 AM PST

    I'm switching fields from firefighter to sys admin or business analytics. I'm debating if the WGU IT program would be helpful in finding jobs. My other options are either WGU computer science, or an online post bacc at UMass lowell that is 30 credits and 11k in cost.

    Which of these would be the most benefitial?

    submitted by /u/ElectricOne55
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    Is is appropriate to go for a cloud cert after getting a Network+?

    Posted: 30 Jan 2020 08:47 AM PST

    I want as much money as possible

    submitted by /u/Game-Mason
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    Unsure about where to take my career next, what certifications are most worth pursuing?

    Posted: 30 Jan 2020 07:44 AM PST

    I went to college and majored in Information Technology, left after 3 years for an internship which ended up turning into full time work. Thought I was going to go back to finish school but never managed to save up enough to be financially comfortable with it, and by now I'm not sure it's even worth it. I have 6 years of experience doing IT work, started with basic help desk and I'm not far off from that now, working as a Tier 2 support agent supporting Windows, Android and iOS devices. Most of my experience is with Windows hardware and software support.

    I don't have any certifications and I've been researching the available ones to see what I'd be best off pursuing. I think I'd rather skip the fundamental CompTIA certs and go for something more serious / specialized, since I'm already comfortable with most of the basic stuff and have the experience to prove it. Eventually I'd like to get into Cloud since that's where the demand seems to be moving, but I think going straight from basic support to that might be a bit of a leap, so I'm thinking I should probably try to move towards something like Systems Administration next. Maybe do something like get my MCSA (Windows Server 2016?), then MCSE after that and start working on getting Cloud certified next. Likely with Google or AWS instead of Azure so that there's some diversity with my certifications instead of putting everything in the Microsoft camp.

    I'm not really sure if this is the best approach though, so I could use advice. What would you pursue next in my shoes?

    submitted by /u/ShaolinShade
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    Interview in 20m

    Posted: 29 Jan 2020 12:44 PM PST

    Hello, so I'm not only writing this post because I'm trying stall time and stop overthinking but I'm about 3 weeks from completing my college courses and I've earned multiple certifications, MCSA: Windows 10, A+, Project+, Network+ and currently studying for Sec+ I'm waiting in the parking lot for an internship interview for a security analyst position, I'm super nervous and I just want to say if you're studying any certifications, don't stop studying and force yourself everyday to get up and study, it only gets easier the more you study. Anyways, I should probably get ready to get into my interview, I also forgot to say that I'm 19, the moment I graduated high school I enrolled in college, don't let anything stop you from chasing your dreams. I'll let you all know how the interview goes

    submitted by /u/Braydenak28
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    What are the standards on mental health?

    Posted: 30 Jan 2020 04:35 AM PST

    I am legitimately curious about the experience of other professionals who suffer from anxiety and depression. I am trying to change my career into IT, so I'd like to know what I'm getting into.

    This month I have been struggling greatly with anxiety and depression, and it has brought me to a point where I am not only unable to do my work to my personal standards, but I have been extremely depressed at work struggling to hide it and have been on the verge of tears off and on for a few days. I feel a mental collapse is imminent.

    I thought that the new trend was embracing mental health leave, but when I explained that I needed some time off (today and tomorrow hoping a long weekend can recharge my battery just a little) I was told that it wasn't entirely reasonable to give 18 hour notice of time off needed (I'm a teacher), and that I would need to spend vacation days ("annual leave") for the days off.

    So here I am at work today. I'm not complaining about my company's reaction. Policy is policy, and at the end of the day, I signed the contract that I am bound to. But I thought there was a new trend of standard that we are accepting that mental health is synonymous with physical health.

    If I came down with the flu, calling out the morning of would be totally acceptable and I would expend a "sick day." Yet when I give almost a full day heads up that I am extremely mentally unwell, it's less reasonable and requires me to burn vacation.

    Is this the standard/normal? What are your experiences?

    submitted by /u/teach4code
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    Advice for pursuing a career in Cyber Security. (I'm in NYC)

    Posted: 29 Jan 2020 11:36 PM PST

    So some background info:

    I recently graduated from Stony Brook University with a BS in Computer Information Systems and a specialization in Systems and network administration.

    I'm also enrolling in a certification program that trains you for 17 weeks in order to attain your Cisco CCNA Cyber Ops Certification. The institution is called Per Scholas and I've heard there a other programs like this where they'll invest in people who prove they are qualified to be accepted and trained and that the the program is free for those with low income. This training program also helps the accepted individuals professionally (resume, elevator pitches) and to network with IT professionals and to also help you land decent entry level positions like a cyber security analyst etc. It feels like this could help me transition into a full time position. There's also a chance for the students who complete the program could get a paid internship with Barclays after the program since they're one of the sponsors for the program.

    reference:

    https://perscholas.org/apply/cybersecurity#faqs

    I've also been accepted into a cyber security Grad program at SUNY Polytechnic Institute (18 month program in Utica) but the real issue lies here. Because I come from a low income background I was able to get financial aid to help with the undergrad, but I know grad school doesn't. And the costs go even further if you have to move out closer to this distant school. But it's been recommended to me and I've personally read about this grad program and it seems quite reputable. But there's a diversity scholarship that will cover the costs of tuition and offer a stipend to live near and further grants awarded if you dedicate yourself to additional responsibilities if you get it (of course it's extremely competitive) and prior to getting into grad school there are 2 courses they've required me to take at a local college before they fully allow me to enroll but at this time no further financial aid will be given unless its loans so there are further costs to consider. So this path while seems to have a lot to gain has a lot of financial risks. I don't think there are any CUNY grad programs that offer a cyber security program unless I missed them (correct me if I've missed any). The plan was that if I get the scholarship I would decide to pursue this MS program. Otherwise I would try to make the best of the certification program

    One last part to the grad program is that the school offers the entire program online. But I don't know how effective it is to take a grad course online or if that it's worth considering.

    reference :

    https://sunypoly.edu/academics/majors-and-programs/ms-network-computer-security.html

    Last questions:

    So how necessary is grad school for a career in Cyber security? Although my major leans in the field of network administration, there are many concepts I've learned that are also needed in this career. So the practical knowledge is what I value. And both the certification course and grad program emphasize on physical/practical knowledge and testing that will help make me qualified for a solid career. Is it fine to build a career in NY, what are some other states you would recommend looking into building a career whats a good salary to aim for?

    I'm more interested in a technical career, I don't have an interest in managerial positions.

    Last thoughts, I'm 22 so I'm trying to weigh my options so I can properly plan my future so any thoughts, concerns, and recommendations are appreciated. Thanks for reading.

    submitted by /u/TecKing
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    First Network Engineer interview next week, things to brush up on?

    Posted: 29 Jan 2020 02:29 PM PST

    Initially posted this in r/Networking but was told this is a more appropriate spot to post. Let me know if it's not.

    I have my first interview for a Network Engineer 1 position at the company I am currently contracted to as a Network Technician. So I'd be moving from contractor to employee. I managed to snag this interview by being fairly well-liked with the people working there. My experience as a Network Technician has been mostly populating server racks, demo work, some VoIP installs, and things of that nature. My previous job was running cable for Government contractors. So all of my hands on experience is the physical side.

    I don't have any Certs, although I've been studying for Network + for a couple of weeks now. I think the interview was given to me due to networking with people. So in order to prove that I can do this job, or at least pick it up quickly I was wondering what kind of things should I review? I feel confident saying I'm familiar with MAC addresses, IPv4/IPv6, UDP vs TCP, OSI Model, and Subnet masks. I'm also currently trying to solidify my understanding of Subnetting and routing better.

    Any advice to not embarrass myself in this interview is appreciated.

    submitted by /u/GiantGough
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    Best way to negotiate salary?

    Posted: 29 Jan 2020 04:16 PM PST

    Hey, all.

    Long time lurker, first time poster.

    Anyhow, I'm looking to make the jump to system admin - that's what they title it, but I think it's more like a IT specialist. Anyhow, I was offered the job and I feel like the salary is decent, but is there anything wrong with asking for a bump?

    If not, do I give a hard number, or do I say, "What can you do on that?"

    Also, I have a vacation planned with my family, can I negotiate that, or will that be frowned upon? I've been out of the game so long, I just don't want to screw up my opportunity.

    Thanks, everybody!

    submitted by /u/If_then_statement
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    Sysadmin Interview Friday - A little nervous

    Posted: 29 Jan 2020 08:48 PM PST

    Hey everyone!

    I have an upcoming interview for a System Admin Level 1 position on Friday for a decently sized Health Care facility and was hoping for some advice. I've been doing help desk for about 2 years for this same organization and about 3-4 years split between Apple and Geek Squad. I pride myself on my problem solving,tinkering abilities and customer service standards. I have a few certifications like MDAA,Jamf Associate, Apple Certification. Home lab(Proxmox, pfSense, Docker,PiHole, OVPN server, Exchange Server, DC) and run a web server in Azure. Nothing super fancy.

    I am a little nervous for this upcoming interview. I feel like i may not be qualified due to my lack in several areas like, I can describe the OSI model, but only at a base level. (Names, Very basic details of the layers) I have limited knowledge of things like ITIL,SAN storage, NAS storage, etc. I've been good at troubleshooting in my current role and generally deal with "higher level" tickets and resolutions. Usually, i am the person someone reaches out to for help before escalating it to our Desktop Engineers.

    I am just nervous for the types of technical questions they might ask and how in depth my knowledge really needs to be for the interview. Anything i should study beforehand? Any typical questions i might get asked? Trying to put my nerves at ease as i feel confident in my ability to learn and grow in the particular role even if i may be a little "inexperienced" to start. Any advice or potential interview questions is appreciated.

    submitted by /u/GREGGROUNDHOG
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    IS Tier I always this bad

    Posted: 29 Jan 2020 09:17 PM PST

    I received no training. There is little to no documentation, anything that even exists was written for older systems by employees who have been gone for years. I get ridiculed for the slightest mistake. There is little tier II support, I generally get ignored. We average between 60 and 70 open tickets per agent (sometimes up to 500 total unresolved) at the close of every day. No one is willing to help and there is no designation of roles or responsibilities for a company that has recently crossed the $1 billion earning threshold. Is this normal or did I just end up in the IT role no one else wanted?

    submitted by /u/general_neckbeard
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