IT Career [Weekly] What would you like to know Wednesday? General Question Thread |
- [Weekly] What would you like to know Wednesday? General Question Thread
- How to negotiate salary when the offer is significantly less than you were expecting?
- Do you think I can handle a full time job while going to school full time?
- Resume tips from hiring manager
- Don't know if I can make it in help desk.
- Changing Careers, Retail banking to IT in Canada
- IT Contracting advice (UK)
- Help me!!!!
- Help! It technician
- I got some advice for gaining an entry level role but it might be bad?
- Promoted to System Admin from Helpdesk.
- Taking my first Cert Exam in two days!
- Recruiter sent invitation to interview then never replied back
- Been recently "promoted" need some book suggestions to advance my knowledge
- Mobile App Dev vs. Information Science?
- I only have help desk experience, some networking. Invited for a Desktop Admin interview
- Looking to get into Data Centres but lacking HVAC/Power training/experience
- Pay Cut for opportunity?
- Career- advice 34 male - career standstill
- Switching careers again
- Need some resume and job seeking help
- Stay at Current Job or browse for new opportunities?
- What is your opinion about uploading a selfie video in your application
- What do companies look for in background check?
- Can I ask you guys some questions about your experiences in IT?
| [Weekly] What would you like to know Wednesday? General Question Thread Posted: 21 Aug 2019 01:18 AM PDT Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments]  |
| How to negotiate salary when the offer is significantly less than you were expecting? Posted: 21 Aug 2019 06:33 AM PDT So I've been doing help desk/desktop support for a little over 3 years now. My goal is Jr. Sys Admin or something similar, but my experience and skills aren't quite there yet. I applied for a Jr. Sys Admin job at another company and after a couple of interviews, they decided I was too green for the position, which I understood. Instead they offered me a position on their help desk. Now, I like the feel of the company and the team and the benefits are similar to what I have now. There also seems like opportunities for growth and learning and adding to my skill set. Unfortunately, the pay is only 40K. In my area, that's average pay for a help desk position but I was paid just a little more than that at my first help desk job over three years ago. This would be a 20K pay-cut for me which I just can't do with student loans, bills and a small wedding we're saving up for. The bad news is my current company is closing soon and they know I'm desperate and don't really have anything to bargain with. How should I approach this? I've never negotiated salary before. I'm not entirely confident in my skills where I can say I know how much I'm worth, but I do know I am bringing 3 years of experience to the table. Thanks for any help you guys can provide! [link] [comments]  |
| Do you think I can handle a full time job while going to school full time? Posted: 20 Aug 2019 10:37 PM PDT I got an interview for tier 1 tech support. It's full-time and the yearly pay is 35,000-40,000. The only problem is it's full time and I'm going to school full time too. I'm doing a bba in CIS and I'm taking 15 hrs. The good thing is that my degree is online, so it might be easier for me to handle. Should I take the job if I got an offer? I feel like this job would help me getting a career in IT. What are your thoughts on this? [link] [comments]  |
| Resume tips from hiring manager Posted: 21 Aug 2019 09:44 AM PDT I just went through another round of sifting through 200+ resumes. Here are some short tips that will help you stand out. 1) Please for the love of god format your resume. Make sure the platform you are using (indeed or whatever) formats it correctly. Half the resumes I received it looks like the person just copy and pasted, and it really shows. If you can't spend even a second on this I don't want to hire you. 2) Your name and WHY YOU ARE A FIT FOR THE JOB should be the very first thing I see at the top. Most people ignore that space or put something like "looking for any job that will pay me, really energetic about real estate". (I wasn't hiring for real estate). Solid pass - again if you can't take 5 seconds to put a tiny bit of effort into explaining why I should hire you, don't waste your time in applying. 3) I really need to see your experience in reverse chronological order, as the second section, - and critically I need to see what industry you were in. Most people put in "Generic small company" Bullet points: o) Made copies o) Made coffee. No - do this: Business Analyst - Small Company Y (Healthcare) o) Performed acquisition analysis of large data sets using python to provide metrics for X Y Z resulting in 1 2 3 4) I really don't care if you love horseback riding. Save it for your face book page. 5) We will stalk you on facebook - have a few very public posts of your kids etc. Save your bitching etc for private posts. 6) Did you get rejected or ignored? Check to see if the ad is still running. Ad costs are per day. If they are done hiring, you won't be able to see the ad. At that point you should move on. Note its typical to let a ad run for 2,3, or 4 weeks. [link] [comments]  |
| Don't know if I can make it in help desk. Posted: 20 Aug 2019 04:36 PM PDT Like the title say, I don't know I am cut out for being on the help desk or I'm just being a baby and need to suck it up. This is my first IT job and it is my second week working the help desk and I feel like I am way behind knowledge wise when compared to everyone else there. I am about to sit for my ICND2 this Saturday and have my A+, but still feel like none of that knowledge I have learned studying for both of those certs even applies, so I feel like I'm starting from square one. So my question is to people that have or are working help desk.
Thank you for reading. [link] [comments]  |
| Changing Careers, Retail banking to IT in Canada Posted: 21 Aug 2019 07:40 AM PDT Hi everyone. I'm sorry for making another career change post. I've browse to a few topics so far but couldn't quite find an answer to what I was looking for. I'm 28y , recently married. I have been working in the banking industry now for about 4 years as a Financial Advisor making 54k a year. The constant pressure to sell things that people don't need has got me feeling burned out, and I'm anxious to do something else. Since I was young, I always had an interest for IT. Unfortunately, when I come time to apply for an degree I picked a commerce degree hoping to follow my parents footsteps and go into law. Later on I realized that arguing for a living is not something I want to do. At this point it was too late to go back to school. Like I mentioned earlier, I'm recently married and both my wife and I work full time. We plan on buying a house in 3-5 years, and start a family before traveling a bit. Because of the wedding I don't have enough funds to allow me to go back to school for a 2 years diploma. I've searched about different certifications that I could take to get the foot on the door but I seen different option about them. I'd have interest in following a network administrator path or software developer. I also find programming interesting but I'm not sure how I would feel with writing codes the majority of the time. Thanks to reddit, I found out great self-learning websites as coursera and Lydia. I hear mixed things about the google IT support certificate from coursera, some recommend taking some don't. Same thing with the Comptia's A+. I'm more than willing to start a low paying entry-level job as help desk or something similar and build from there. Fellow redditors, are the Comptia's A+ and google IT support certificate the best path to kick-start a career in IT, or should I be looking at something else? If looking matter, I'm in Saskatoon, Canada. Thanks! [link] [comments]  |
| Posted: 21 Aug 2019 10:02 AM PDT Hi guys, I'll start out with my situation and then explain my background and qualifications. I'm 25 and have been working in IT since 18. I'm currently an IT projects engineer for an MSP which pretty much means I setup servers, network infrastructure, cloud stuff etc. If you took a standard 3 months from my diary the most popular jobs would be: - New server setups/Upgrades/Decomissions - Firewall & Switch installation and configuration - Azure server setups - PC & Laptop setups - Office365 Migrations - Network architecture (Setting up new VLAN structures etc) I enjoy my job. It pays decent (£42K) to say I live in a low cost of living area (Don't live in or very near any large city like London/Manchester). I never work in the office (The only time I go there is to collect equipment), I either work from home or customer sites. I can plan my own diary and swap things around to suit my own schedule. If I think it will be easier to work on a client site for a few days I can tell my company to book me a hotel nearby. If I ever do any overtime I submit it all as double time. I get on well with management, they pay for any exams I want to sit etc. Sounds great, the only thing is if I stick around I will be doing this forever. I've worked my way to the top (in terms of technical level of job obviously not hierachy within the business) and I can't see any huge pay rises coming my way if I stick around. Because of the above, around 3 weeks ago I started looking into contracting. The pay seems to be lucritive, job security isn't a huge issue for me as I have money put away and it just looks like something new. I spoke to a couple of recruitment advisors and they told me that based on my CV and experience I should look at 3 month + contracts paying between £300-£400 per day. I've passed my CV to 2 recruitment agencies and I've applied to 10 contract roles over the past 3 weeks. I was offered an interview for a 6 month contract paying £350-£400 per day which I attended last week. I got a call this Monday from the hiring manager advising that I'd not got the job, he said that I did excellently on the technical test and the interview went perfectly, he said that after the interview he fully expected to be offering me the job but one of his other candidates later in the same day also did well and had more experience than me so they offered him the position which he accepted. The manager advised that he's expecting a permanent vacancy to be approved in the next couple of months and will call me at that point as he wants me to work for him. All that sounds great but really all it's told me is that regardless of how well I can do at the interview stage because I'm relatively young I may struggle to beat more experienced candidates. Based on the above I'm unsure if this is the correct career move for me at this time. It's only been 3 weeks, maybe I just need to give it more time. Background: Age 16-18: College studying Computer Networking Age 18-19: 1st line support for a Age 19-25: Working for the same MSP, originally 2nd line support, then 3rd line support and now the project based role described above Qualifications: MCSE: Messaging (Exchange 2013) MCSE: Cloud Infrastructure (Azure) MCSE: Projects MCSA: Windows Server 2012 MCITP: Windows 7 MCSA: Windows 8 Comptia Network+ Cisco CCNA Routing and Switching Any advice? Should I keep attempting the contract route or should I stick around where I'm comfortable and get a couple years more experience? Thanks. [link] [comments]  |
| Posted: 21 Aug 2019 09:53 AM PDT First of all,i have question and im not sure where to find a answer,hats why i came to subreddit(new guy).Where can i find answers!!!???Not about career but technical issues? [link] [comments]  |
| Posted: 21 Aug 2019 09:51 AM PDT Hello guys, I need help deciding i recently had my CCNA and there's a job offer for me as an IT technician in a good company. However, i am unsure if i should wait out for a better job offer like an NOC. Also, i have little experience with I.t just your ordinary troubleshooting and repair with google. Thanks [link] [comments]  |
| I got some advice for gaining an entry level role but it might be bad? Posted: 21 Aug 2019 06:03 AM PDT I have an acquaintance that just recently became a systems administrator after 2 years in helpdesk. He told me that, as long I've passed the first exam of the A+ certificate and if I feel confident about the second exam I should apply for jobs claiming that I've already got the A+. It feels wrong, like I would be lying. So when I asked more questions he said that I may not get a job offer from the first couple interviews anyway, and that by the time I actually get a job offer I should already have the A+. I told him it would feel like I'm being dishonest but also went on to say that if I didn't get the pass in time I could just decline the job offer. But that doesn't make sense to me, it could mean burning a bridge that doesn't need to be crossed over yet. [link] [comments]  |
| Promoted to System Admin from Helpdesk. Posted: 21 Aug 2019 09:40 AM PDT Started here around 6 years ago as their first helpdesk tech, and slowly been learning and taking on more responsibility. This year and last year I have done a lot of System admin tasks and project work and they have finally got the approval to create this new position and promote me. Some of the recent tasks have been provisioning new on prem hyper-v server, and configuring handful of VMs, rolling out MDM for 200+ apple devices, and taking over backups for our other servers. I need some advice as to how to go about negotiating a raise, as they are only offering a $2-$3/hr bump. is this not a big deal because of the title change? the new position pay will be ~50k [link] [comments]  |
| Taking my first Cert Exam in two days! Posted: 21 Aug 2019 12:54 AM PDT How's it going everyone? I'm taking my first ever certification test in two days and I'm pretty nervous haha It's the CompTia A+ 1001 portion. Honestly I have no idea what to really expect. I watched the Professor Messer video playlist twice, once in full speed and the second time at 1.5 speed. Took all the practice quizzes and mini tests a couple times on Examcompass.com, read some of a 901-902 book I bought a year ago but never got around to because of how big and intimidating that brick is, created some note cards to test myself on all the freaking Acronyms and watched some Mike Myers on Udemy. Also my Gf is in IT and so I've been attacking her with questions the past couple of weeks. All in all I'd say I have about 3 solid weeks of studying under my belt with no IT experience whatsoever but there was a nice voucher I saw for sale for a good price and I said screw it and bought it. Hopefully it goes well and it encourages me to keep getting more Certs and one day be able to transfer out of the Airforce and stop working a physically laborious job. Wish me luck! Oh and if you have any advice, please drop it on me [link] [comments]  |
| Recruiter sent invitation to interview then never replied back Posted: 21 Aug 2019 09:33 AM PDT Hey all so I got an invitation to an interview from a company on Monday, they asked what days and times I will be available for an interview Monday-Friday. I responded saying I am available all day Wednesday-Friday in a very formal email and then never heard back from them, I asked a couple friends and they said to be forward and send another email, a couple other friends said to wait. What would you guys recommend? [link] [comments]  |
| Been recently "promoted" need some book suggestions to advance my knowledge Posted: 20 Aug 2019 06:35 PM PDT A little history first. Where I work I was one of 2 IT technicians. The other guy was above me and kinda ran the show. Well he retired a few months back and that leaves me alone for now and I've been tasked with picking up where he left off. Basically I want to learn as much as I can from books and really any free material. The position I'm in is officially an IT technician, but I do everything from endpoints to network planning and the phone system. Do you guys have any recommendations for books to help me be better at my job? [link] [comments]  |
| Mobile App Dev vs. Information Science? Posted: 21 Aug 2019 08:44 AM PDT I have the option of starting one of two different programs this fall. One is a Master's degree in Information Studies/Science. It would run for two years. The other is a technical program in Mobile App Development. It's a one-year intensive program (basically like a coding bootcamp). I was interested in the master's mostly because I liked the idea of working in government libraries. I've since decided that the market for library jobs is not great, and I don't really want to move a long distance to find work. But information management is a broad field and there are other kinds of jobs I could do. I'm just having a hard time figuring out what the job market, salary range, etc. for those jobs is like. I've talked to lots of people in the program, but I still can't get a sense of what it's like, day to day. I have a degree in English and Communication Studies, and I thought information studies might be a natural fit. I'm curious, creative, methodical, and analytical. I enjoy editing metadata and reading style guides, and I like to make sure all my data is backed up several different ways. With app development, I like that there are more jobs and they tend to pay well. I taught myself HTML forever ago, and I'm doing some python and java tutorials to see if I really like it. I'm way overdue for a career and am eager to start a decent job. But it's still hard to get a sense of whether I would enjoy either program. I really don't want to end up in a management role, which both fields seem to lead to. (I also really don't like business or marketing.) I would like to work 40 hours/week without having to put in a bunch of unpaid overtime. Should I go into app development because there's a better job market and maybe higher wages right away? Then again, technical qualifications become obsolete quickly if you ever take a break from your trade. Would an MA serve me better in the long run? Would it be more flexible and have more longevity? I'd appreciate any advice. [link] [comments]  |
| I only have help desk experience, some networking. Invited for a Desktop Admin interview Posted: 21 Aug 2019 08:44 AM PDT I don't really have much experience besides the standard user account in AD and things of that nature relating to Administration tasks. How often do you think people are willing to overlook those shortcomings if my personality and drive to pick up technology fast is there? Job Desc: Respond to and resolve Level 1, and in some cases Level 2 IT support tickets regarding desktops and user applications - Help develop IT tools and processes to promote efficient and effective end user support practices - Assist in documentation of IT knowledge base for internal IT use, or broader employee reference, as appropriate - Set up new user accounts and workstations - Teach new employees basics around relevant IT systems - Deploy, maintain and support office technology – such as printers, video conference units, digital whiteboards - Collaborate with remote IT team members to build and maintain positive, productive team relationships - Develop positive relationships with the business and other functions involved in downstream technical processes This is what you'll need: - At least 2 years of relevant work experience required - Strong written and verbal communication skills are a must - Tech Savvy – Ability and passion for learning new technology and tools - Passion for Customer Support – A drive to help end users get what they need to do their jobs the best they can. A sense of satisfaction from helping end users get what they need in a timely manner - Prioritization Skills – The ability to analyze support requests, and prioritize them based on impact - Discipline – The discipline to actively manage help desk tickets and internal IT tasks, without getting distracted by email, chat or other adhoc communication - A Teacher – Able to teach end users about IT technologies or solutions to their issues in an easy to understand way - Self-Starter – The ability to actively look for effective tasks to complete in times of low tickets - High school education required - IT certifications or higher education preferred [link] [comments]  |
| Looking to get into Data Centres but lacking HVAC/Power training/experience Posted: 21 Aug 2019 08:39 AM PDT As per title, I have plenty of networking experience, especially on customer side in DCs. I've seen plenty of job posting for dedicated onsite technicians for DCs but all requires some form of HVAC and power management training and/or experience. I have no clue as to how I can get started in training for that aspect. Local technical school offers some course but they seem more geared toward HVAC technicians. Does anyone have suggestions or recommendations on how I can meet this job requirements? [link] [comments]  |
| Posted: 21 Aug 2019 08:20 AM PDT Here are my qualifications Associates Degree in Network Administration CCNA R+S Network+ 4 Years of Helpdesk Working on CCNP I am currently making around 45k a year as a helpdesk. I have really been trying to get my foot in the door in the networking field. A job opportunity came up at this really big company (RSM) I know that I would probably take a bit of a pay cut but the growth is just what I am looking for. What do you guys think? Is it worth it? Maybe I can do some hard core budgeting. I am just really hungry to get into networking. [link] [comments]  |
| Career- advice 34 male - career standstill Posted: 21 Aug 2019 03:04 AM PDT Hey guys, I am looking for some guidance/advice. 34 male in the UK and I am looking to get a better role that what I am doing now. I have a background in helpdesk and infrastructure type roles but nothing with a lead on projects or anything. Most technical thing generally has been playing with terminal services, configuring storage in vsphere and general helpdesk registery type fixes along with the standard ticket scenarios, software installs, server reboots, remote access setups, ad management etc so all relatively 1st level. I am working now with a focus on cloud technology focusing on teams, one drive, exchange etc but it's more a 1st line/ customer service type role but the salary is good. I've took some advice online in regards to trying to find an area of IT I enjoy and explore it. I have broken it down to things like, Pre sales Networking Cloud - azure, aws etc Desktop support. Struggling to come up with things I can do to decide on which direction to go, I work from home and have great amount of time to study and have 1 certification so far in 365 technologies. Anyone got any tips or roles which are good to get into? I know there's a lot of cloud stuff nowadays and wireless technology seems to be increasing as well. Very motivated and driven but as I say I lack the confidence in making that leap. I've done some stuff at home like building servers, domain controllers n stuff but as I say a bit stick where to go. Looking for a new technical role in the new year to get out of working from home as I hate being at home and miss being around people. Cheers and great sub [link] [comments]  |
| Posted: 21 Aug 2019 06:48 AM PDT At the fresh age of 18 I got hired at a credit union as a "Server Administrator". My job entailed of programming our own custom help desk software and being help desk. I later went to doing some server administration on my own servers that I built internally for applications I built. Anyway I left that company and went back shortly after and left again due to manager questioning everything I do when she has no experience in development. In between I would do some freelancing work here and there to get by. Since then I switched careers to electrician and now wanting to go back into IT because I am looking into moving to Washington DC metro area soon and I have a few friends in the industry down there so I have some help finding a place to work. My question is what field do I wanna go into now? I have programming, sysadmin, pentesting, help desk skills but I don't know what I really want. I loved working at the credit union due to the fact I was really flexible and did what interested me on a day to day basis. What are your guys advice to what field I should go to? Edit: I forgot to mention I never had any certs, I always showed up to interviews demoed my skills and got hired on the spot. [link] [comments]  |
| Need some resume and job seeking help Posted: 21 Aug 2019 06:35 AM PDT A bit about me, long term I'd like to get into security. Right now I need a job so I can save up some money and finish school. Here is my resume. I would appreciate any feedback on my resume and tips on what kind of job I can get and titles I should be looking for. [link] [comments]  |
| Stay at Current Job or browse for new opportunities? Posted: 21 Aug 2019 06:34 AM PDT Hi I currently work at a non profit in the healthcare industry and am a programmer. I have been here for over a year now and it is going okay. The workload isn't much but I am learning nonetheless. There was a new person hired over 6 months ago that had only 3 years of experience in IT and is making 70k and I am making 51k. Not to mention he does not have his Bachelors Degree like me either. His experience is mostly from an MSP. Knowing how raises work at my org the top I can get each year is 3%. Then also after 4 years I qualify for a promotion if my skills are up to par. Even with the promotion I won't even be close to 70k mark so I am really contemplating searching and looking to see what my worth is. Question: Should I take action now to see my worth or wait it out until I hit 3 years of being in an IT/IS role like I am in then start looking around? [link] [comments]  |
| What is your opinion about uploading a selfie video in your application Posted: 21 Aug 2019 02:40 AM PDT I am a senior dev (20 years in the industry) and was applying to a senior position recently. The position was published on Stackoverflow. The remuneration was $100K+ with remote freelance anywhere. The application form of the job required a selfie video (using webcam, not even mp4) Even if the company belongs to social media segment, uploading one's own video being an interview requirement failed to convince me to apply. I honestly did not believe this should have been a prerequisite for the position. And there was no red star besides the video field. When I submitted the application (citing my reasons why I did not upload the video) though - the red star appeared, and it did not allow me to submit the application. My 30 minutes of relentless typing into application form went in vain. Is this a deliberate ploy to filter out social media introverts? I don't know... Did any of you have this experience? What is your take on this process? [link] [comments]  |
| What do companies look for in background check? Posted: 21 Aug 2019 06:13 AM PDT I just got a job offer for my first help desk job, however I have to pass a background check. I don't have any priors, but I do have bad credit that I'm working on. [link] [comments]  |
| Can I ask you guys some questions about your experiences in IT? Posted: 20 Aug 2019 06:22 PM PDT I came up with a list of questions (25 of them) to ask people in IT about their experiences. I've been told that doing an actual job shadow in the field is very unlikely for security concerns, so I want to get a feel for it through people's experiences. Is this an appropriate place to post those questions and get replies? I suppose this could also serve as an advice for newbies thread. Is there an easier way to share my questions besides making one long post on here? [link] [comments]  |
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