IT Career Thank you - First Help Desk Job |
- Thank you - First Help Desk Job
- Staying Positive after a Rejection
- And so, our journey begins...
- Want to get into an IT Career but feel overwhelmed
- Seeking Resume Critique
- Looking for a job in Cyber Security? /r/CyberSecurityJobs is now open!
- Open University Degree
- Job hunting guidance?
- Is temp work ok for recent graduate
- At what point is to much bullshit worth a job change?
- Moving from administrator to management and beyond
- Should I go for a higher paying job?
- So my long-term career goal is to get into digital/computer forensics and work for either law enforcement or a government agency. But it seems like the majority of people who get into cyber sec only want to do pen testing or engineering. Should I be worried?
- Technical solutions engineer at Google (cloud platform)
- IT Support Technician - Application advice.
- What to do to prepare for an associate DBA position?
- Help Desk --> Info Security Admin but poor training at current company
- Freelance/side work rate?
- PSA: Proofread. And ask for a second set of eyes.
- I want to be an IT coordinator for either a small private school, a single public school without traveling, a single college or a library. What are the education requirements and skills needed for such a position?
- Looking for a few people to answer some interview questions that are currently employed in any IT sector.
- Should i collect tafe certificates or go straight to a degree? Aus
- Looking for advice in choosing between 2 job offers
- Seeking advice
| Thank you - First Help Desk Job Posted: 31 May 2019 03:51 AM PDT Thank you all for your patience answering my stupid questions. I just landed my first help desk role for a small, local engineering company. I couldn't be happier. I obviously am nervous but really excited to start building a career instead of the crappy one off dead end laboring and office admin jobs i have been working. I have also just been accepted to a local technical schools online IT program. I am sure i will have thousands of stupid questions to ask you all in the future. It's been a good week. [link] [comments]  |
| Staying Positive after a Rejection Posted: 31 May 2019 07:20 AM PDT I've usually been pretty good about this but I think I got very attached to a company I recently interviewed with that I feel like I'll be really upset with a rejection. Tips on staying positive/ managing expectations? [link] [comments]  |
| Posted: 30 May 2019 07:17 PM PDT I just wanted to make a post about the fact that I am officially entering the world of IT and searching for an entry level position. Maybe it'll motivate someone, mostly it'll motivate me. For TEN years, I've worked at McDonald's. I've stayed this long for a lot of reasons. I fell into work there, and honestly I'm afraid to leave. I've gone through the positions to hit General Manager, and touched every part of the business at least a little bit. There are so many reasons for me to leave, and they've all come to a head. There's one more position above mine, and there was a time when I wanted it... but not anymore. I'm upset all the time, and I take it home with me. There is RARELY a time when I have a day off and don't get a phone call with, "this person didn't show up," "we're all out of ____," and whatever else. This will be my second year without a performance review. If I receive an "outstanding," which 100% will not happen because there's always room to improve, I will get a 60 cent increase yearly. I have a relatively new supervisor that is honestly bipolar and emotionally abusive. We are training a "Co-GM," who has assumed all of my administrative tasks over the last few months and I feel like I'm not even contributing anymore. The list goes on, it's time to leave. Today I got a text from the supervisor that I would be "documented" for poor performance due to running out of products on a holiday weekend. I'm ALLLLLLLLLLL done. Typed up the resume, applied for jobs. I'm one year deep in the Network Admin program at my community college, and I'm freshly A+ certified. I will get a position somewhere. I will manage the SHIT out of Active Directory, I will re-image the SHIT out of some workstations, I will reset the SHIT out of some passwords... whatever it takes. The time is now, people. [link] [comments]  |
| Want to get into an IT Career but feel overwhelmed Posted: 31 May 2019 06:29 AM PDT TL;DR: I have no experience or education in IT at all. Want to make a life-long career in IT. Can't go to college for at least 1 year. Need help creating an outline for my career goals and getting started, Where do I start self-educating, what are good resources for this? What are some end-point career positions and what path do you take to get there? I currently have a job in retail that pays well, with good benefits, and has decent hours. I'm considered a prime candidate for management once I have a little more experience in my department under my belt. This is all well and good, but honestly it just kind of happened. This is not what I really wanted to do, there were just a series of offers that seemed too good to pass up at the time, and once I started at my current employer, it was pretty easy to move up (I learn quickly and network well naturally, which turns out to be exactly what they look for in leadership). Financially, I could be comfortable with my current career projection. Not amazing, but certainly nothing to scoff at. I don't hate what I do, but I don't like it too much either. I'm fairly neutral right now, but I can easily see myself getting burnt out on it before I get anywhere beyond my current supervisor role. Management turns into a lot more stress, and while it comes with a bit bigger paycheck, I don't think it'll be worth it in the long run. I already stayed at a previous job for too long, getting too much stick and not enough carrot. To be clear, it's not a management position that deters me, I have always done well in leadership roles, but retail management is not my idea of a good time. I want to be in a career I genuinely enjoy, with challenges I feel good about resolving, with more room for growth and honestly with a higher ceiling on income. I've always been into computers, technology, etc. and have always maintained the idea that I would end up in the IT field for my career. I somehow managed to never take the steps. I want to transition into the field, but have neglected staying current with anything for so long, I'm starting to feel like a dinosaur. I learn quickly, but when I try to determine a starting point, there seem to be so many things to learn, and so many directions to go, I'm not quite sure where to start. I do intend on going to college, but likely won't start for personal/financial/situational reasons until Fall of 2020 at the earliest (how necessary is a degree? Everyone says "experience is king" but it seems odd to me that you could get too far without a BA or BS at least). I would really like to get a leg up and start getting my hands dirty, but could use some advice and direction in doing so, as well as some suggested resources. My goals are to get some basic experience and have better understanding of career paths within the field and what those entail, and then start working towards self-educating to the point I can attempt to get myself into an entry-level position well before I earn a degree (attain certs?, not 100% on the best route for this). I do not want to work help desks and do basic tech support. I'm not against it if it is necessary to get in with a good place and move up, but from some posts I've read on here it doesn't seem necessary and could potentially create a much harder path to advance (correct me if I'm wrong). I enjoy being in leadership roles and have always done well in them, so part of my long term goal is choosing a career path in IT that has the potential for advancing into a leadership/management role, though this certainly isn't a deal-breaker. I think I'd gravitate toward something that involves creating/implementing solutions for both current and potential issues. I'm also highly interested in the security aspect. All of these current ideas of mine are formed without any real working knowledge of what fulfilling these roles on a daily basis entails, what it takes to get to those roles, and what room for growth they have. I'm pretty flexible on these ideas for this reason.. they are known unknowns, and obviously there are plenty on unknown unknowns for me, which is a large reason for this post. I essentially have no experience or education in the field. Last coding I did was creating basic websites in HTML with notepad just to mess around, and this was 20 years ago. I've no doubt in my abilities to learn what is necessary for any of these roles, network to get the opportunities to get my foot in the door, actually apply what I know to produce results. But help and insight from people that have real-world experience and can suss out the details, point out resources, help me find a starting point, and enlighten me with what some more end-point positions do on the daily and the path to get there, would be extremely appreciated. Edited to add a question, TL;DR at the beginning, and fix grammar. [link] [comments]  |
| Posted: 31 May 2019 07:16 AM PDT Hey Everyone, Lurker here looking for critique's on their resume. I've been working IT for a local public school for the past 3 years in a mostly help desk environment. I'm looking to spruce up my resume and start applying to more technical roles. I'm really open to anything at this point as my daily work is becoming quite stale and I feel like I'm not garnering valuable or marketable experience any longer. Please take a look and share your thoughts, thank you! [link] [comments]  |
| Looking for a job in Cyber Security? /r/CyberSecurityJobs is now open! Posted: 30 May 2019 11:14 AM PDT For the latest jobs in information security, visit /r/CyberSecurityJobs
To request submitter approval to post jobs, please message the mods.Job hunters may post comments on listings or in the megathreads to post their own portfolio/resume.This post was approved by /r/ITCareerQuestions moderators. Thanks mods, for letting me share! I hope that this is helpful to others in IT who are seeking a career in infosec. [link] [comments]  |
| Posted: 31 May 2019 08:38 AM PDT Hi, I was looking for a bit of advice (probably worth mentioning I'm in the UK). I've been working IT for about 6/7 years now, started working for a non-profit as an apprentice officially doing helpdesk but actually doing a bit of everything (networking, setting up + managing servers, setting up new offices, telephony, anything-with-a-plug). I left that position after about 3.5 years, that was followed by some contract work as 2nd line support. I've been in my current job for ~9 months where I'm the solo IT guy (official job title is IT Systems Coordinator) for a ~35 person company, and as well as being responsible for the usual day-to-day I'm also responsible for a lot of project management stuff (scoping out and implementing new software and the like). To my complete surprise, I'm actually really enjoying that side of the job. I don't have any plans of moving at the moment, but I think it's always worth looking at ways to improve and continue learning, to that end; I don't have a degree and it's listed as a requirement for pretty much any job I'd be looking to move into. I was looking at possibly studying an OU degree (while I really like the look of an "open degree" I suspect it's not as highly regarded as an IT specific degree). However, I'm not sure if it's still worth it, or if my experience will start to overshadow a degree? (I'm also looking at some certifications, but the upfront cost of those means I'm going to have to do some saving before I can properly look at them) Would really appreciate any advice. tl;dr After 7 years in IT, is a degree still worth getting? [link] [comments]  |
| Posted: 31 May 2019 06:05 AM PDT So I am looking for some help here. I am about to graduate with a B.S in information systems. I have two years experience in I.T first as a network technician and currently as a helpdesk manager. I have sent out about 20 apps and only heard from recruiters hiring for tier 1 helpdesk positions. What am I doing wrong? [link] [comments]  |
| Is temp work ok for recent graduate Posted: 31 May 2019 07:58 AM PDT Hi, I am a recent graduate with an degree in computer information systems, I am currently looking for a job in the help desk field. While looking for a job I was told to stay away from temp agencies when look for a job. I was wondering if temp agencies are a good place to look for a job out of college. Thanks. [link] [comments]  |
| At what point is to much bullshit worth a job change? Posted: 31 May 2019 05:02 AM PDT So I've been working at this company for almost 3 years. The last year they offered me a part time position working every 3th weeknights and when ever they need me. I'm a full-time student also so I've got my hands full already, but always said yes because 1) if I said no I wouldn't get as much hours 2) because they don't have anyone else to take up extra shifts daytime. The managemt of the company isn't the best but the company is only 3 years old so I've always brushed it off as inexperience. They pay me 8.8$ an hour after tax and I have never gotten a pay rise or bonus, even if I took care of the entire Christmas and new year and multiple occasions where I said I wouldn't be able to work because I have exams and they called me anyway and begged me to work because I'm the only one with any technical knowledge. Here is the thing.
At what point does company loyalty and bullshit from management justify changing job? How much bullshit are just a part of the job? Edit: Decided to only work my scheduled hours until after summer and turn down any extra shifts no matter how much they beg me with "but we need you". Will start looking for another part time job that actually follow the law. It is kind of sad because I believe in the company vision but the attitude they have toward me and other employees by denying any education opportunities and just demands its employees to educate themselves without any help is unacceptable. Thank you all for opening my eyes and helping me understand how much the company actually screws the employees. [link] [comments]  |
| Moving from administrator to management and beyond Posted: 31 May 2019 05:00 AM PDT I have been in network/system administrator for about 5 or 6 years now. Before that I spent a decent amount of time in the military, mostly in leadership positions. I don't enjoy the administration side of my job as much as I had hoped. I do enjoy the architectural/engineering side when I get that opportunity. But, I also really enjoyed leadership. I enjoyed the challenges from it. I really enjoyed helping to shape people and giving them the tools to succeed and that sort of thing. I also enjoyed forming relationships with other offices and working together. Anyway, I am looking at moving upwards. But I can't figure out how. I met with my CEO recently to get some mentoring since i need to translate what I know from military into civilian leadership. I also got his recommendation about finishing my degree. I had been working on an IT degree but stopped because I just was not enjoying it. I did enjoy the business classes though. He recommended I finish my degree in business instead of IT. So, that's kind of my plan. Finish my business degree. But, I don't know the next part. When I look up jobs for IT management, they all want previous IT management experience. What would be a good way to structure my resume to be able to start moving upwards. Ultimate goal: CIO/CTO. I realize I may never get there and I'm okay with that, but I needed to aim high and set where I want to go. I am good with people! I have people skills! Seriously though, I like the idea of interfacing with other business units and finding what they need and working to help move the company forward. I enjoy strategic thinking and just overall being able to contribute to that end. I think I do that much better than I do the technical side. tl;dr Former military NCO/leader. Now a administrator. Trying to figure out how to break into management. Current employment very unlikely to support my ambitions because it's just not needed. [link] [comments]  |
| Should I go for a higher paying job? Posted: 31 May 2019 10:53 AM PDT So I just spoke with a few people who are interested in hiring me for an entry level help desk role. The place is fairly close to where I live, so that's good. But, in terms of pay, it would only amount to basically $25K a year, which is around $12-13 an hour. Now, I'd be a full-time employee receiving some benefits like dental and 401K and others But I feel like it should be higher given that I'm a college graduate and have loans due in a few months. Advice? [link] [comments]  |
| Posted: 31 May 2019 07:03 AM PDT What I mean to say is "Should I be worried that the digital forensics field isn't really a popular career field and that I should probably find some other interest to pursue?". Again, a lot of the people I know say that they're only interested in blue and red team stuff or being a security engineer of sorts, not forensics. [link] [comments]  |
| Technical solutions engineer at Google (cloud platform) Posted: 31 May 2019 06:36 AM PDT Can anyone share information about this job? What are the primary responsibilities? What typical workday looks like? For me as software developer, does it make sense to apply for this job or it is a completely different career path? [link] [comments]  |
| IT Support Technician - Application advice. Posted: 31 May 2019 09:38 AM PDT Hey all, Quick back story: So I have been working in IT for approx 3 years since I got out the armed forces doing comms, been at my current company as a service desk technician for almost 2 years now. They have decided to move our office to Malta and basically our options are relocation or redundancy, the redundancy is going to be minimal as they can give out. As their aim and support will be focused on those who are going to relocate, so I have been applying to jobs left right and center. I have an interview for a NOC role which I do think have a chance to get, as I have gained an ok amount of network knowledge. But to be safe I went for some jobs more on my level, so please find below the job description from the title in the header. My question is what does everyone take from the below, it seems misleading to me? -–--------------------------------------------------- The IT role I have is paying circa 22K but I could see if they can push the budget?? How are you with the Data Analysis part of the role?? My client, based in Gibraltar, is looking for an IT Support Technician. Their IT is mostly outsourced but they need someone office based to liaise with the outsourced partner and be on hand to deal with hardware support, system updates etc. Ideally someone with able to perform Data Mining, De-duping and Data Marketing skills using Excel. Potentially, projects will include overseeing the direct marketing (SMS, email, letter) campaigns from the data analysed, therefore experience in this field is imperative. Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy is essential. [link] [comments]  |
| What to do to prepare for an associate DBA position? Posted: 31 May 2019 08:42 AM PDT I'd like to preface by saying I I'm a recent grad with zero DBA experience, and only some working knowledge with sql. My background is mostly in development work and I applied for this position out of curiosity since I want to see how different areas of the industry operate. The recruiter originally told me the interview would be 1 hour in duration but came back to inform me that it would be 2-3 hours, and now I'm a bit nervous. I have 20 days to prepare. What would you recommend I do to put myself in a good position come the interview? [link] [comments]  |
| Help Desk --> Info Security Admin but poor training at current company Posted: 31 May 2019 08:20 AM PDT Hi Reddit, I'm currently in a fickle and I need some advice, especially since I don't have friends IRL in the IT field. A bit of my background: I graduated college with an accounting/supply chain major, did a few jobs in supply chain and decided it wasn't for me. Decided to switch to IT cuz I really like tech. Had a couple of contract IT help desk jobs and because I speak Mandarin, I landed at an info security (IS) admin position at a Chinese bank, where I am right now (5 months into this job) I have no certs and have no idea how I came this far without any certs or experience and am definitely grateful. I live in NYC if that helps. I'm feeling stressed and burnt out and these are the reasons:
I'm at a loss right now. I appreciate any advice or help I can get. [link] [comments]  |
| Posted: 31 May 2019 08:18 AM PDT Hey Everyone! I'm looking for suggestions on determining an hourly rate for freelance IT work. I'll be performing technical work for a law firm every once in a while (an as needed basis). I just have no idea what a 'fair' hourly rate is for both myself and the firm. My initial thought is somewhere in the $75/hour - $125/hr range. Or, perhaps either rate for whether the work in question is standard and straight forward, or cumbersome and time intensive, but I'm not sure if that just brings into question how the rate would be determined, and maybe easier to just pick one solid hourly rate. But, considering this is work for a law firm for legal cases, and not anything under the table, I want to be careful not to shortchange myself, or rate so high that they opt to not keep me on. The work I'll be performing is fairly straight forward stuff, nothing overtly time consuming or difficult. If it matters - my day job is that of an IT Manager, with a salary of ~85K. [link] [comments]  |
| PSA: Proofread. And ask for a second set of eyes. Posted: 30 May 2019 02:30 PM PDT If you've been applying for jobs and not getting any responses, please accept this heartfelt advice. We recently posted for a new entry level IT position (Indeed among other places), and in 5 days (over a holiday weekend no less) we're nearly 100 applications in. No fewer than 80 of the resumes contain horrible, glaring typos or grammar wrecks or just junky content. Those got discarded immediately. Sadly, a lot of those applicants looked like they may have been looking for IT work for quite a while, and might be qualified, but for whatever reason they just didn't feel it was important to spend some time editing and proofing and revising that resume. I guess it's a numbers game for some people and they're content just spamming out a few dozen applications every day, going back to the job at the retail store, and getting rejected or ignored. With a field of candidates so large, we have to thin the herd, so people who I immediately see are not detail-oriented and appear not to take much pride in their work... well, they're not making the cut. I feel really bad that some people just don't get it. Please, if you've been job hunting for a long time, go back over your saved resumes on all these sites. Have a friend or relative proofread it and be brutally honest with you about the content. I know it sounds stupid and old fashioned but I'm one of the people making hiring decisions, and sloppy work is a red flag not just for me, but for the people who review my hiring decisions later. [link] [comments]  |
| Posted: 30 May 2019 11:15 PM PDT Do I need a CCNA or other certificate or experience in helpdesk support? Do I need to major in Computer Science or can I just major in IT? Thanks for the help guys [link] [comments]  |
| Posted: 31 May 2019 05:55 AM PDT The community rules say to not post any personal information so I'll keep this brief. I'm working with a program my government offers for adult education where they partially fund college fees. For part of the program I'm suppose to conduct a interview with several employees and employers. I've asked friends and relatives if they have any contacts as well I've been in touch with several local businesses and so far I've only had two people find the 10-20 minutes needed to answer a few questions. People are busy I get it, so I'm definitely not saying they're in the wrong rather I'm just saying I'm having problems finding qualified people to conduct a short interview with. SO I came up with the bright idea to see if I can tickle the brains of the people of Reddit! The course I'm planning on taking from what I see is more likely to land you a job in a help-desk like role but that can be used to springboard a career in several areas of IT so if you work any just about any field in IT I'd definitely be thankful if you gave these questions a shot. 1) What area of IT do you work in? 2) What are some entry-level positions for your occupation? 3) Do you see new graduates being hired? If so what kind of degrees are necessary(IE bachelors in computer science vs college vs self taught/online training) 4) Do you often see openings in the field? Does your company have difficulty finding qualified individuals? Do you see people being hired from other countries then your own? 5) Can you think of any particular characteristics that help someone be successful in this field? 7) Are languages other then English important in your field? 8) I've checked online with multiple tech companies and see that most jobs require a bachelors degree in computers science or equivalent experience. As much as I'd like to go back to university it isn't quite practical for me in my position to do much more then a year or two of schooling before ending up back on the workforce. The course I'm planning to take is a 1 year intensive course and offers several certifications. My plan is that if I can find a entry level job after school then I can continue learning through my work as well as take online courses to further upgrade my skills in areas of IT that I then decide I want to specialize in. My question is do you think that my plan is realistic or is it far fetched? If you answered these questions then really thanks so much, I appreciate it greatly! [link] [comments]  |
| Should i collect tafe certificates or go straight to a degree? Aus Posted: 31 May 2019 01:28 AM PDT Based in aus. Im currently studying a cert 3 and i am debating whether to study a cert 4 and diploma in IT, which will take me two years to acquire both, or just go straight into my degree for three years (programming). I know the basics of hardware, software and python. Ive dabbled with Linux but dont know it well and im hoping to get a job in IT, as a software developer or general networking administration. So do i need tafe certificates to get a look in or will the degree be worth more? I dare say ive learned more through just self studying the course modules and third party sites this year than my actual teachers. [link] [comments]  |
| Looking for advice in choosing between 2 job offers Posted: 30 May 2019 11:22 PM PDT Hi there, I'm looking for some advice as I have 2 job offers on the table but not 100% sure which direction I should go. Background: Currently working as a Level 2 Support Field Technician for a university. Mainly face-to-face interactions. I enjoy this type of role and enjoy helping people. I'm leaving because of the salary, not learning new things and micro management. I've been in this role for 10 months. I kind of want to go into a sys admin role in the future, but I'm bad at self-study and usually have no passion / energy to learn new things at home as I like enjoy spending my free time on other things.
Note: I have already signed with company 1 but haven't officially started yet, I don't really care about loyalty as it's a business decision and just want what's best for me. The second company said I was their best candidate by far, at first I rejected their interview as I had already signed but they were still keen to meet me. I know I should trust my 'gut' feeling but having someone else's opinion is appreciated! Thanks for your time and advice! [link] [comments]  |
| Posted: 30 May 2019 10:32 PM PDT Hello. I've had a few internships doing helpdesk/systems administration work. I've noticed that every time I include my second internship that did not go so well for me due to stupid mistakes on my resume that I get rejection emails and no calls all year then when I simply leave the first one I had two interviews in the same month. I've also only recently omitted that from my resume. I'd like to think that I wasn't getting any interviews because I was still in school and these recent ones have opened to me because I'm graduated now. The market is appears to be tight all year in the Philly area until around this time of year which could be another reason. They wouldn't call my second internship that early before they even call me in for an interview and consider me would they? I really hope its something else. I wrote an article which can be found if you type my name in google basically just saying what I did there and what I learned and that I was proud of working there because its a company that helps others out and I admire that. If I wanted to truly omit it employers in the future would see it and know I worked there. I've asked this but I'm at a loss as to what to do handling the fallout of said mistakes. I've asked them to take the article off their site but they don't do anything. ** P. S. The reason I omitted it was because of poor performance and my bosses may have been angry with me right before I left because I mistakenly didn't go to a party for interns and new employees I was the only intern not there. Stupid mistake I know and it still haunts me. I was caught up in what I was doing and I also have social issues that I'm working on. My supervisor also had to hold my hand for everything. Only the CIO responds to my emails now but won't give me reference and doesn't respond when I ask. I'm still trying to make things better regardless of my issues. [link] [comments]  |
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