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    Friday, May 3, 2019

    IT Career Have some questions

    IT Career Have some questions


    Have some questions

    Posted: 03 May 2019 03:21 AM PDT

    Hi all! I just found this board and I'm so happy I did cause in the 10 mins on it I've already seen so many posts that answer so many of my questions.

    So I'll start here, I've always loved taking apart and rebuilding computers and I'm recently graduated from high school working at a company that I do maintenance for. General stuff like patching walls and fixing small stuff but I've been promoted to the "IT" section of maintenance but it's mostly just fixing really small things that go down and reporting bigger things to the guys higher up.

    I'm not sure where to go for answers on this but I'd love to get into a place making a decent amount of money doing hands on IT work ie the rebuilding, soddering, troubleshooting hardware side of IT.

    I wouldn't mind doing the more technical side like I've seen a lot on this board but I'm not sure where to go from where I am. What certifications look good? What would help me get to there I'd like to be? And what kind of salary would I be looking at getting into somewhere doing something I'd like to do (if anyone knows.)

    I heard about googles IT program and I was thinking about doing it cause it seems to have a lot of good information an was wondering if anyone has any experience with that and where it got them.

    I'd appreciate any feedback and will definitely follow this board cause it looks like there's a lot of good info here! I'm so glad I found this!

    submitted by /u/Korean_Kuisine
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    Need suggestions on getting experience.

    Posted: 02 May 2019 11:53 PM PDT

    Hello everyone. So I recently got an associates degree in IT. I work a full time job in an unrelated field. I am trying to move into IT now, but the one problem I am facing is almost everyone wants at least a year experience. Working full time and going to school full time was a challenge and I couldn't participate in an internship. My current job pays good, and I can't take a pay cut. I have looked for part time, and volunteer opportunities, with no luck. Can anyone offer some suggestions?

    submitted by /u/ifihad2tails
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    New(ish) Manager in IT looking in advice on career advancement

    Posted: 03 May 2019 09:57 AM PDT

    I'm a new(ish) manager in IT, infrastructure specifically. I'm not ultra technical, but I know my way around all the systems we work with. I love what I do, thoroughly enjoy my day-to-day, and have a great team. I'm wondering if anyone has tips on the next steps I could take to advance my career along the management track.

    I have a BS in MIS, and am wondering if a Master's would be the next best step.

    I'm currently looking at the following programs, all online (I live in the middle of nowhere):

    - MS in MIS from University of Arizona

    - MPS in Technology Management from Georgetown

    - MBA from a local university

    Some questions:

    • Am I on the right path here? Should I be focusing on something other than an advanced degree?
    • Should I avoid an MS in MIS since I already have a BS in the same subject?
    • How are these different types of degrees seen by hiring managers? (MS vs MPS vs MBA)
      • Is one more desirable than the other for managers in IT?

    Thanks in advance! Any help would be appreciated.

    submitted by /u/AbjectRaspberry7
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    With A Little Help From My Friends

    Posted: 03 May 2019 07:17 AM PDT

    Hello /r/itcareerquestions!

    I wanted to start off by saying this community is fantastic! I am really happy to have found it! I want to add something to this community that may help with the frequently asked questions, and has definitely helped me solidify my own IT knowledge. There are lots of posts on this subreddit about what to learn, how to get into IT, transitioning over to IT, etc. Over a year ago, I started the journey of trying to put what I have learned throughout my career into videos that the beginner could use as a guide when first starting out. Below is a link to my YouTube Channel. I go over many of the Basics of IT and I am working to delve into the deeper, juicier subjects. I would really appreciate any constructive comments that could help me create a platform to help others, as I remember being in those shoes at one point--passionate about the subject, but without a clue where to start. Some of the videos have terrible audio quality, but I have been working to increase the production value with every video.

    YouTube Channe: https://youtube.com/intheshadaux

    Thanks again for all the awesome support this community has given me! I'll see you in the Lab!

    Shadaux

    submitted by /u/InTheShadaux
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    Have the opportunity to have an informal phone call with some people in the tech sales world, don't know what to ask.

    Posted: 03 May 2019 10:21 AM PDT

    As I said in the title, I have a couple of phone calls with people I have been connected to through a professional contact of mine. I haven't finished my Computer programming program at my college and have around a year to go. I'm hoping to get started in the tech sales industry rather than the programming industry as I believe it's more suited to my skillset.

    I am stressing out a bit over it as I do not have much professional experience in my life outside of working jobs as a student unrelated to tech. I was hoping you guys could help guide me in the most productive way I could structure our conversations and good potential questions to ask.

    submitted by /u/KarmaCollect
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    How do I Organize a Group?

    Posted: 03 May 2019 10:16 AM PDT

    I've created a GroupMe (group chat) for incoming interns in the city that I'll be in

    I plan on researching events and such for all of us to go to, is there a website or app that'll allow me to share a big group calendar for 400+ people and show them upcoming events and allow them to sign up and such?

    submitted by /u/anonymouspsy
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    Is a career in IT support even viable now?

    Posted: 03 May 2019 10:11 AM PDT

    Seems like most companies are outsourcing IT support and MSPs arent good for a work/life balance nor for pay.

    How am I supposed to support a family?

    submitted by /u/Vicenza12
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    Security Analyst job scope

    Posted: 03 May 2019 09:58 AM PDT

    In my current position there seems to be a lot of gray area on who's responsible for the configuration, updating, and troubleshooting of security tools. Officially I was told our team strictly handles monitoring only while the operations team handles the management of these tools.

    However, more often than not I find instances where we lead troubleshooting efforts and even lead in spinning up new tools. I know I wont ever change my current company's procedures but I was curious how things are run in other company's since this is my first sec analyst position.

    submitted by /u/sloppycodeboy
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    3 similar offers on the table, would appreciate some advice.

    Posted: 03 May 2019 09:41 AM PDT

    Started my career at a miserable MSP with an A+ @ $32k

    Recruited by my current employer 3 months later as a Tier I IT and AV engineer @ $45k

    Worked my butt off the first year, quickly became the unofficial helpdesk team leader and POC for all executives and emergencies, brought huge improvements to the company's AV infrastructure and helped bring many of the CEO's AV dreams come to life for fractions of outside vendors' prices. Promoted to Tier II in my 18th month with a pay raise to $53k. Asked for $60k and was told that it was not doable because the company has a salary increase cap of 15% for promotions, only exceptions are when there is a change of department or when they match an outside offer.

    Since then, I was promised a position as "Team Lead" in the next promotion cycle which would allegedly give me a dramatic pay increase, and continued maintain the same quality of work as before. Promotion time came around 2 weeks ago, and all I got was a raise to a firm $57k, and told that the promotion to team lead would start being discussed around October to aim for a promotion in April of 2020.

    Almost like a miracle, one of the IT directors at my current job called me into his office and told me about an opening at his former employer. He sold me on the amazing benefits and I applied despite the position being tier I. Since I had polished up my LinkedIn and resume, I figured I'd randomly apply for some other positions to see what was out there, and got a very quick call back with another potential offer.

    I am very highly depended on at my current job, and have heard about several past match offers, so here's what I am 90% certain I will be facing next week once all the offers are in hand, and I would love hear some unbiased opinions. Thank you in advance for any advice!

    Position A Position B Position C (Match offer from current employer)
    Title Tier I Support Tier II Support Team Lead/Senior Support
    Salary/Retirement Matching $62k $69k $75k
    Retirement Contribution 10% of salary regardless of deferral* 6% match 5% match
    College/Training Reimbursement $17k/yr* $2k/yr $500
    Daily Commute Time 24min 80-120min 75min
    Internal Promotion Opportunity High probability, < 1 yr Avg probability, > 1 year Low probability, > 2 years
    Pros Paid phone, lots of fun travel, above-average salaries for higher positions Reputable company, hands-on learning and growth Enjoyable environment, high job security
    Cons Step down in title, * 6 months before benefits kick in High stress, longest commutes High stress, little to no hands-on growth in technical skills
    submitted by /u/BikeForCoffee
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    Any advancement from PC technician?

    Posted: 02 May 2019 08:58 PM PDT

    I got an AAS degree in Computer networking Cisco and CCNA but no real world IT experience so after applying for a lots of positions I got a PC technician part time job at my College.

    So can I move up from there?

    submitted by /u/terryle0221
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    Looking for some advice

    Posted: 03 May 2019 08:11 AM PDT

    I'm currently enrolled in an Networking associates program at my local community college. I have 2 more semesters left until I choose whether to continue my studies and get my bachelors, or try and get a job with my associates. If possible I would rather get a job with my associates than spend another 2 years without getting any on the job experience. I am planning on getting my A+ and network+ certifications before I graduate, and also am currently looking/applying for internships to get some much needed experience. Will this be enough to get a job and also be able to move up? Or will I need my bachelors. I would like to eventually be a sysadmin, but I know most people start out in support or help desk, which is fine.

    submitted by /u/burgerboy6000
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    Degree Options

    Posted: 03 May 2019 04:23 AM PDT

    Hi, I'm a student in fl. I've come up with two pathways for pursuing CS. In both scenarios I aim to do a cheap MSCS afterwards:

    1. Finish CS degree at a no-name state school (FSU or FIU). Total cost: ~$14k
    2. Finish a business degree at state flagship (UF) and speed run a wgu CS degree. Total cost: ~$9k.

    I know it sounds like a weird dilemma. But in FL our flagship school's online tuition is basically half that of the lower-tier state schools. As a transfer student with a great gpa I can get into the flagship school for business, however I am missing some of the prereqs for CS and completing them will add a year to my graduation date on top of making me a less competitive applicant (I already have a lot of credits).

    Both path ways lead to a cheap MSCS at somewhere like UT or ga tech. I feel like getting a reputable MSCS will make whichever school I get the BSCS from obsolete, so it would make sense to go with the cheapest undergrad route. Thoughts?

    If it helps, my goal is to apply for a civilian DoD computer science (series 1550) position right out of school. With the 2nd route, I can try to finish wgu in 6 months and then apply while also applying for a masters program. The first route, I won't be able to finish for at least 1.5-2 years.

    submitted by /u/Nate4020
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    What industries are driven by or put value in an IT advancements?

    Posted: 02 May 2019 06:43 PM PDT

    I'm only ~5 years into my career and looking forward I want to work at places that view IT as more than a cost center. I imagine this is mostly companies with externally facing systems that operate under high load where the smallest improvements provide a big impact at scale.

    It's not all about the new and shiny effect either but I want to be at a company where change has less friction when justified.

    submitted by /u/CloudNoob
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    Can I get by with just one portion of the CompTIA A+ exam?

    Posted: 02 May 2019 10:26 PM PDT

    Hello, I'm trying to break into the IT field with no experience. My parents agreed to pay for my A+ cert voucher, but I realized that I need to pass the 901 and the 902 exam to get the full A+ cert. I don't think I can convince my parents to pay an addition $200+ for the 902 voucher.

    Is there a way for potential companies to know if I've only taken the 901 portion of the exam if I just put "CompTIA A+ certification" on my resume?

    submitted by /u/Pale_Assistance
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    Salary raise best timing and negotiations

    Posted: 02 May 2019 07:53 PM PDT

    Here's the situation: I've been with this company for almost 3 years. I'm a senior programmer. There is a culture here, that every year they summarize the whole year and give raises/bonuses. It's not a large corp, but also not a startup, so the raises/bonuses are 3-5% (I think... I honestly have no idea what others are getting).

    My goal: I definitely deserve more than they're paying me now. At least 15% more.

    My predictions: There are two possible scenarios,

    • A. no raises at all, because of the financial situation of the company (in this case probably nobody's getting a raise, but honestly... how knows if that's true).
    • B - a standard 3-5% raise.

    My questions:

    1. Should I wait till my boss invite me for a talk, which is in next month, maybe two? Or just go before that day?
    2. In situation B, should I ask for a raise anyway, even if they tell me "nobody is getting"?
    3. The most important question. In situation A, should I ask for more, while being offered 5% or accept 5% and return later for more? Basically, should I negotiate while being offered a raise? If "salary raise conversation" is awkward, I can't imagine how awkward is asking for more while being offered something.
    4. Any other tips for negotiations in the situation, when your boss calls you with the raise offer but you know you deserve more?

    Thanks,

    submitted by /u/IshThomas
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    C# VS Java new grad

    Posted: 03 May 2019 02:58 AM PDT

    i started learning how to code with C# and i have an associate degree in it when i was 15-16 i think before i finished school following that i went to college and did java for the 4 years and started with c in first year , now im looking for positions for a grad dev is it feasible to relearn C# and look at some .Net and apply for C# positions ?

    ive been to 2 interviews and grad level interviews arent that hard so im not that sure how employers would look at someone learning a new language for those kinds of jobs rather than sticking to what they did in college, im finishing my degree in 2-3 weeks

    P.S i live in dublin ireland i cant move to another country for now

    also i have looked at jobs for java and c# there is a fair amount of both

    submitted by /u/The_Grim_Flower
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    Resume Help

    Posted: 02 May 2019 10:25 PM PDT

    Hello fellow IT personal, I am trying to break into the IT field. I have been studying for the A+ and will complete it in June or July assuming everything goes as planned. Just to get things started I decided that I wanted to get a head start on the job hunting process. My market is in southern California. it seems that it is a pretty healthy market for new IT people. I would really appreciate if you guys could give me some insight on my current resume. I haven't sent it out yet to any prospects. resume

    submitted by /u/Gr1MxR3aPeRx57
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    I'm caught up in a possible scam or fraudulent situation involving recruiters in the tech industry. Reddit, I need your insight and advice.

    Posted: 02 May 2019 06:02 PM PDT

    Career path advice for an Active-Duty Mil. member?

    Posted: 02 May 2019 04:39 PM PDT

    I'm looking for advice on planning out my path towards a career in IT. I am currently in the Air Force (with at least 3 years left) working as a network technician (mostly L1-3) with a top secret security clearance, and I have my Sec+ cert. I am very fresh to the career field and trying to learn as much as I can while I'm in. I'm looking for advice on what to pursue to make myself as marketable as possible for when I get out. Ideally I'd love to work on the West Coast or in Colorado, avoiding the DC area. My thinking is a BS and Certs. If I'm being honest I'm chasing the money, but I love the career field so I don't feel bad about doing so. I'm trying hard to reach 6 figures.

    I'm just trying to build a plan to get myself started. Things like should I pursue a BS in Cyber Security/Information Assurance or should I pursue a general BS Information Technology, or even Information Systems/MIS? Should I pursue CCNA, CCNP, CISSP, Microsoft certs, Junos certs, etc.? I'm looking to get started soon as I'll be finishing up my mandatory career development courses in the the next couple weeks and will be free to pursue outside education and certifications. I saw a post from yesterday and the user was in a similar place as me, and like them I just generally feel overwhelmed as to what my best route would be? Theres so many different paths to take.

    submitted by /u/pdxairman1
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    Say yes or no to a callcenter job?

    Posted: 03 May 2019 12:57 AM PDT

    Hello i have been to a job interview at a call center where they deal with support for telecom and internet but im not sure if i should say yes if i get accepted? i have heard call center jobs are hell? if i work there i will get measured in customer happines, how long i have been on the phone and voice recordings of all calls and im not sure if that is right for me. I want a career in IT being a network admin or sysadmin and i got a homelab and taking my CCNA right now, but im not sure if i should say yes to this job or not. Whats you guys view on it? i will mostly deal with invoices and internet support, but i will also do some sales

    submitted by /u/norsk22771
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    Dealing with Unethical Contracting Firms

    Posted: 02 May 2019 03:44 PM PDT

    I was posting my resume on a few different sites looking to change jobs a while back (I found a contracting job that starts next week). However, in the past week a company decided to take my resume and submit it to their own client firms and arrange interview times. This company texted me and I told them I wasn't interested and blocked their number when they wouldn't stop. Then they started calling from a private number to get around my block. They also keep emailing me details about this interview I have no intention of doing from different email addresses. Is there anything I can do to put a stop to this?

    I don't have any contact info for the job they posted for me otherwise I would call them and tell them I didn't approve of anything.

    submitted by /u/uw_toast
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    Trying to get a Full-Time Job, Please Review my Resume

    Posted: 02 May 2019 04:06 PM PDT

    For context, my internship is a full-time gig in a corporate office. Since I'm just an intern my boss has me do a little bit of everything, from typical helpdesk, to programming, jr sys admin work, etc.

    https://imgur.com/a/inQkN9I

    I can program, but I'm not confident enough to put it on my resume as a skill. I don't know what makes you a "programmer". I write Powershell and python scripts to make my job easier and sometimes help my coworkers.

    For example, one department uses this stupid machine that is never detected by Windows unless you enable and disable the device. So I wrote a powershell script that automates this, and wrapped it into a exe. So now they just double click the exe and the machine works, and they don't have to keep putting in tickets.

    Or my boss started having us do weekly reports to see how we spend our time. I'm too busy to track what I'm doing, so I wrote a python program that detects when I've been away from my desk for more than 5 minutes, starts a timer, and when I move the mouse again, it asks what I was doing for the x amount of time I was gone. Whatever I typed and the counter time are automatically exported to my weekly report so I don't track my time spent at work

    submitted by /u/DoggyIAMA
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    What was your first IT job like?

    Posted: 02 May 2019 07:45 PM PDT

    Hello everyone, what was your first IT job like? Was it fun and exciting or did you learn new things?

    submitted by /u/NiceDoomfist
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