IT Career Just started a new contract job, and I'm in way, way over my head. No idea what I'm doing. |
- Just started a new contract job, and I'm in way, way over my head. No idea what I'm doing.
- Expectations vs Reality - SRE. Should I change company?
- Foundation for career
- What is the name of a specialist who performs the functions of these three specialties: System administrator, transport dispatcher and CCTV operator?
- Getting into IT in the UK
- Interview with CenturyLink Soon
- IT Newbie looking for advice regarding my future.
- 20 year old, landed a job recently working in the technical research field for about 50k/yr in Western US. In the future, I want to work as an Information Security Analyst. Am I on the right track?
- Jack of All Trades or A Master of a Particular Skillset
- What would it take for me to become a sysadmin?
- Is Geek Squad a good entry level position for Cyber Security degree?
- Resume Help for Changing Careers
- Best advice to "slingshot" career and compensation
- Practice Server Infrastructures
- I'm having trouble breaking out of help desk and becoming a junior Linux administrator. Is it my resume?
- What can I do to save this situation before jumping ship?
- Relocation packages for CCNA?
- Trying to get started, but don't know where to start
- What jobs are out there for me?
- I have an IT Internship interview tomorrow. What should I prepare for/expect?
- Best field to get into for remote work options?
- How does a NOC compare to a service desk?
- What job should I target with new B.S degree
- is this a joke?
| Just started a new contract job, and I'm in way, way over my head. No idea what I'm doing. Posted: 29 Jul 2018 10:47 PM PDT To start this off I've never really been a 'computer person' the way a lot of people on this sub are. I like certain games, I like using certain software packages, and I know 3D Home Architect and Unity3D like the back of my hand from hobby projects. I'm definitely my family's computer guy because I'm the only one who can remember all the passwords and I know a scam when I see one, but I'm not very logic or math oriented. I have a degree related to library science from a bunch of years ago, wanted to do grad school but ran out of money. I also worked in a call center related to tech for several years after college: someone has a software issue, transfer them to the 1-800 number, someone has a hardware issue, send the device to the manufacturer, someone has some Indian scam, tell them Ctrl-alt-delete the window and walk them through how to install malwarebytes. I've never personally owned a windows pc but I have a basic understanding of how they work. I had been out of work for a while and was contacted by a recruiter, for a time sensitive job, from what they explained to me on the phone I'd be cataloguing several thousand different computers in government warehouses across the state, and that the pay would be pretty high because the work is so time sensitive. I'd be on a team of about a dozen guys. I explained my background and they said it was fine, and I'd be fine so long as I could tell the difference between a desktop and laptop, or a keyboard and mouse, and knew basic terminology. I've been on the job for about two weeks and it's nothing like what was described. It's like an actual IT job. We're supposed to be one level above the helpdesk, but below the higher IT positions, for the company we're working for. I'm expected to know terminal commands, how to find the IP address of various computers, printers, scanners, etc, how to set up VPNs and virtual machines, we're supposed to be able to do work from home via VPN, and many other things along those lines. I have no idea what almost all of those terms mean. I know IP has something to do with tracking a computer to its physical address, and I know VPNs have something to do with making your identity anonymous like one of those proxy websites, but I don't know how either of those would be applied. They've given me a work computer to take home and I don't really know what I'm supposed to do with it. My boss is contracted out from another company and really isn't there to mentor anyone as much as he's there to put the project together. From what I understand he requested the contacting company put him together a team of elite IT professionals and he's treating us as such. I feel like every day I'm just kind of nodding along and occasionally understanding a phrase but not usually. All the other guys on the team either have multiple credentials and IT degrees, have 5+ years in helpdesk, or both. This is my first IT job and I feel like I'm not where I'm supposed to be. What can I do here? [link] [comments]  |
| Expectations vs Reality - SRE. Should I change company? Posted: 30 Jul 2018 08:38 AM PDT Hello everyone. A little background of situation. I used to work for 10 months as Junior IT Admin, I got a lot of experience but salary was very, very poor and my company wouldn't leave helpdesk contract (completely useless, they had giant projects launched and generating money, it was just without any sense but our boss and boss of company that was using HD services were good friends so...) so I changed a job to Site Reliability Engineer into startup. Back to Admin work, I learned: I changed to a startup company, they were just looking for someone who has a bit of experience of Docker and is not a newbie to Linux, I passed recruitment process and now I'm here. What I learned: Why I want to change company? Well, now I do not do anything I'd like to, mainly our problem is tons of crappy code that devs produce and I must somehow tame and control our Jenkins. Everything ended, entire sprint goals were cancelled.(security audit, patching) Everyone here literally masturbates over Agile/SAFe, dozens of meetings, PMs, daily standups (team of me and another engineer, just our boss who is a work addicts wants to everything whats goin on in the company). I do not feel really okay with that. I started with very low salary because I valued experience more than money, now I kinda regret it since there is no way for salary rise unless I fix completely our wild Jenkins (should not take less than 3 months). I'm here just for 3 months, I do not know what to do. Changing new job, especially to partially remote would be a heaven but it will also look very bad on my resume. I think I do not fit anymore. I'm getting a lot of other SRE offers for much higher salary and with almost same benefits, with better localisation of course. I'm in a pickle. I want to change my workplace but on the other hand I do not want to leave actual place because I know that I will learn a lot here. Also I know it will be getting worse, now we have about 40 devs in 1 project and 2 SREs in company, with architecture not worth 10 man company, but CI process is most important... What are your thoughts on that? [link] [comments]  |
| Posted: 30 Jul 2018 05:09 AM PDT So I'm starting school this semester to begin working towards a C.I.S. Degree while working full time in an unrelated field. Ideally I'd like to get an entry level job in IT to start building a resume, but have no idea where to start. I've looked at a lot of listings for entry desktop support and help desk positions to try and get a better idea what I need to learn first before working in a similar role. Are there any basic certifications I could get to help get me into an entry level IT role? Are there different opportunities I should be pursuing? I'm going to have to work full time throughout school, I'd at least like to be getting experience I could use to set myself up for success once I earn my degree, however far away that may be at the moment. [link] [comments]  |
| Posted: 30 Jul 2018 06:56 AM PDT Not so long ago I was offered a job in an agricultural company that specializes in wheat supplies, my main duties should include: 1) System administration - maintenance of a small fleet of enterprise computers, software installation, personnel consultation, monitoring, identification and timely resolution of all technical problems. Simply speaking - it is the performance of the ordinary entry-level system administrator functions. 2) Perform CCTV administrator / operator functions. The technical part - monitoring of all video surveillance equipment, its support in working order. The operator part - the control and tracking of objects and personnel of the enterprise, timely response, and documenting all suspicious actions. 3) Perform transport dispatcher functions - work with dispatching software, monitoring and control of vehicles of the enterprise, monitoring of GPS sensors, fuel, and other sensors installed in the transport. Plus, documenting all important and suspicious actions of drivers, and monthly compilation of some reports. Yes, there are a lot of professional duties, but the problem is not this ... The problem is that with such a wide range of duties it is difficult to determine which exact specialty should be indicated in the employment contract. I and my employer truly don't know what exact profession should be indicated in employer contract. The good news is that the employer gave me the opportunity to choose the name of the specialty myself. Can you answer, what is the name of a specialist who performs the functions of system administrator, transport dispatcher and CCTV operator at the same time? Sorry for English, but I hope, you understood me. [link] [comments]  |
| Posted: 30 Jul 2018 10:03 AM PDT Hi everyone A few months ago finally realized what I want to do in life, which is to work in IT, eventually rising to a cyber security. Since I have no experience, firstly I needed something to get my feet into the industry. I found a company online which had a course package just for that, with a promise of a guaranteed job after passing the exam. That was of course too good to be true, but I gained a good amount of knowledge (at least for starting) and have their "in house" cert I can put on my CV, so I figured what the hell, I will find a job on my own, it should be enough for an entry level help desk. Now a few weeks later, after countless indeed applications and several recruitment agencies, still not a bit closer to that than when I started searching. I cant help but feel that Im missing something or doing something wrong. But I really want to start working in the field, dont want to give up just yet. If anyone has any advice it would be much appreciated. [link] [comments]  |
| Interview with CenturyLink Soon Posted: 30 Jul 2018 09:34 AM PDT Hey guys and gals. I have decided to move into the IT field. A little back ground on me, I have experience with Cisco, VMware as well as with does systems, most of which I have learned from my military service ( us army MOS: 25U ). I don't have any certs as of yet but am working on S+ into CCNA. I have managed to get an interview through a staffing agency with CenturyLink to work in there NOC. My question is what are some good things to study up on to help nail the interview? [link] [comments]  |
| IT Newbie looking for advice regarding my future. Posted: 30 Jul 2018 11:04 AM PDT I graduated college last year with a Bachelors in Computer Programming and Information Systems. As it turns out, I don't like coding nearly as much as I thought I did, but am still super interested in IT, systems, and technology in general. I applied for an IT Intern position at a local medium-sized company and got the job offer the next day. Fast forward 2 months and they want to bring me on ASAP as a permanent (Internal) Technician. I have now been at this job 6 months and I like it a lot. The benefits are great and while the pay could be better (30k), I am learning so much about the field. My boss (also the IT Director) really likes me and wants to make me a systems engineer as soon as possible. He got me grants for a bunch of certifications and I've been going through them. So far I have the HDI-DST, A+, and the ITIL. I'm going for my Net+ next. He said I'll be learning so much and I'll eventually want to specialize in an area, though I'm not sure what that area is yet. Does anyone have any advice for me? Keep going with this job? Research potential specializations? Thank you! [link] [comments]  |
| Posted: 30 Jul 2018 07:03 AM PDT I have a lot of experience in the security field (got me in a lot of trouble when I was younger lol), and after this I became a whitehat and I started documenting all of my work to build a resume for the future. I'm very excited! I'm wondering if you guys think I am on the right track to achieve this goal, and if I can use my current role as a stepping stone? Thanks /r/ITCareerQuestions! [link] [comments]  |
| Jack of All Trades or A Master of a Particular Skillset Posted: 30 Jul 2018 10:17 AM PDT Hi All, I am leaving my current position as an SCCM admin to go back to a position where I "wear more hats". I am 36 right now and I am wondering, should I keep doing something where I get to do a little of everything at my age or should I move to focus on a particular IT skill set. I just want to maximize my IT career (I want to work at least another 25 more years If I can). [link] [comments]  |
| What would it take for me to become a sysadmin? Posted: 30 Jul 2018 10:06 AM PDT I didn't go to college, I have a compTIA IT Fundamental, A+ and a NET+ cert along with 3 years of help desk and the only coding language's I know is a little bit of javascript and pseudocode. What coding language and certification would be the most beneficial for me as a sysadmin and whats it like being a sysadmin. [link] [comments]  |
| Is Geek Squad a good entry level position for Cyber Security degree? Posted: 30 Jul 2018 09:11 AM PDT I am having a hard as hell time trying to get a poisiton. I am working as an IT Assistant, but it's only 24/week. I have 2 other part time jobs. With the IT Assistant position, I am more of a secretary most of time. I am building PCs, and swapping them. I am doing minor troubleshooting. I don't mind the work, I am just looking ahead. Is this experience more valuable than what I could obtain at Best Buy Geek Squad? No one else will hire me...I don't have the experience (13 years in culinary...that's all). I have an AAS in Data Security...no certs YET. I am 35, if that makes a difference, as I read there is ageism...I know they would rather have young blood. Thank you to anyone who reads my post! [link] [comments]  |
| Resume Help for Changing Careers Posted: 30 Jul 2018 07:39 AM PDT I'm in the process of changing careers and would like some resume advice. I've been lurking for quite some time and trying to update my resume to match some of the thoughts here. I'm currently a quality control chemist. Before that I was a high school teacher. I am also an officer in the National Guard, which I try and leverage my experience to my advantage. I've had one in person interview, which didn't pan out. I've applied to all help desk and desktop support positions in my mid-sized city for the past few months with just the one interview, so it must be my resume. Thank you for any and all advice. [link] [comments]  |
| Best advice to "slingshot" career and compensation Posted: 29 Jul 2018 11:32 PM PDT So I've been in school for a couple years now pursuing my Associates (which I have just acquired as of May) in Network Administration and Security. My program allowed me to acquire my A+, Net+, and Sec+. I am looking to start my B.S. in Cloud and Systems Administration and acquire multiple other certifications as well come September. I love my current full-time job as an IT analyst (a little over a year now) as it has been a great position thus far allowing for me to expand my knowledge in Server migrations, AV, SolarWinds, AD, Group Policy, VMWare, AirWatch, Barracuda, PowerShell Scripting, AWS, as well as many other System Admin tasks. My frustration currently is that I feel like these tasks and responsibilities of which I am a part of are not being compensated fairly for my locale (California). Obviously there may be other circumstances of which my employer has no room to wager higher pay, but what advice can any of you offer that would allow for me to acquire higher compensation? I know looking for another job is one, but after comparing other company's IT Analyst job responsibilities to my own, as well as the local average compensation based on various statistics, I just wish I was making at least the average for the amount of effort I put in while at work, and more importantly - the time I put in to expanding my skill set and what I can contribute. [link] [comments]  |
| Practice Server Infrastructures Posted: 29 Jul 2018 11:31 AM PDT I'm a college student like most working towards my CS Associate's. I want to practice SysAdmin skills and was wondering what the most recommended way to do that would be. [link] [comments]  |
| Posted: 29 Jul 2018 01:51 PM PDT Hi! The title really says it all. I'm having trouble getting any interviews for a junior Linux position. Are my credentials simply not good enough? I would appreciate any honest feedback. https://i.imgur.com/iymtyRM.png EDIT: It is apparent that I am unqualified. I'm going to go back to the drawing board and continue to learn. Thank you to everyone who posted! [link] [comments]  |
| What can I do to save this situation before jumping ship? Posted: 29 Jul 2018 06:47 PM PDT Im a bit confused as to what to do with an inability to get work from...my job. This is going to be a mess because, it is one. Current position came about when an engineer needed someone good with powershell to write a few scripts for a big project. Did that, got some recognition and move up from L2 to Desktop Engineering (they arent allowed to call me an engineer though, ha!) Im ~6 years into IT and 1.7 years into my current job. Its okay, the pay is okay, the city is bad (SW Ohio, not the good part) and the jobs in IT are 90% DoD, 9% help desk and, 1% neither (me) Actual problem : my team lead is apparently known for being a bad lead. No ability to delegate, manage projects, quite literally says 3-5 complete sentences per week. Without going into a long story - I was hired for AD & SCCM knowledge (they are new to it), almost nothing has been done with AD (politics) and they immediately got rid of SCCM shortly after I got there so already Im kind of only left to helping other admins learn this SCCM-like (I absolutely do not care for it) tool and thats it. According to my lead "there isnt much else to do around here." I like our director alot and trust him so I brought him my concerns and flat out told me "you are an underutilized talent and might be for awhile." I know the standard response here is "learn and get certs!" I cant move like that and frankly find most cert coursework to be boring. I feel like if I stay here six more months Ill be falling behind skill wise because work is so slow. Is there anything I can do to fix this? [link] [comments]  |
| Posted: 29 Jul 2018 11:46 PM PDT Are there employers in the whole of the United States of America that would hire and relocate anyone with a CCNA? What if the applicant also has a Bachelor of Arts from a state university as well? I did some hotel night audit work, and that was neat. It was nice having all that free time to study, but I realized that I can handle something full time and still study just fine anyway. I did it for three months ending about two months ago after I asked for advice for work that has lots of study time. That worked out really well, so I appreciate the advice. I learned that there is work that offers plenty of free time, but it's probably not going to pay very much. $7.75 for 9 hours a day with only 3 of actual work was neat for most the last two months. I kind of still wonder if I can do that, but instead for $16+/hr in IT. That overnight NOC position that was mentioned looked interesting. Still, I ended up doing a month of non-stop work with 40 hour work weeks, and got by very well with work/school, so I figure it might just better to focus on maximizing pay and leaving the study time out of work. Anyway, I have few grand, but nothing considerable for moving, I think. If not for the CCNA, other certs, and BA, what else would I need to be worthy of consideration for a relocation package? This is the first time that I intend to take work that I would consider as a start to an IT career as opposed to independent $50/home repair or $15-25/hr retail Holiday Health Check contracts that I've done before. [link] [comments]  |
| Trying to get started, but don't know where to start Posted: 29 Jul 2018 07:09 PM PDT So, I am getting started in IT a little late and not sure where to start. I was in restaurant management and marketing for 7 years and around a year ago, I decided to consult a career counselor because I hated my job despite being successful at it. She gave me an interests exam and personality assessment, and I matched really high with "Cybersecurity Analyst" and "IT Business Analyst". I'm leaning towards Cybersecurity. So, I decided to go back to college and for the last year I have been taking basic classes at a community college in order to transfer in to a 4 year school. Depending on the university that I get in to, my majors would be "Technology Management with a minor in Cybersecurity", "Information Systems", or "Computer Science". I will be starting one of those in the Spring. Anyway, I was wondering what I can do in order to gain experience and basically start from ground zero while I go to school. Is there a part time job that I should pursue to try and gain experience? I'm really excited about starting my new career path, and ride-sharing is slowly killing my soul. I live in Austin, TX. [link] [comments]  |
| What jobs are out there for me? Posted: 29 Jul 2018 09:36 PM PDT I have a compTIA IT Fundamentals, A+ and a NET+ cert as well as 3 years of help desk experience. What other type of IT jobs are out there that pay good, don't require coding or a college degree. [link] [comments]  |
| I have an IT Internship interview tomorrow. What should I prepare for/expect? Posted: 29 Jul 2018 08:39 PM PDT What you'll be doing on a daily basis: Working on technical projects that are crucial to TechMD's core service offering Assisting our support team with configuring and troubleshooting PC/MAC issues Assisting our support team with troubleshooting general network infrastructure problems including networking equipment, printers, PC/Server hardware, etc. Visiting customer sites to work on things that cannot be handled remotely. Learning about and applying proven and emerging technologies (Windows Server, Exchange, SharePoint, VMware, Cisco networking, Office 365, etc.) Who you are: Skilled at troubleshooting and fixing computer problems. Extremely passionate about technology. If your idea of a good time is installing new PC/Server hardware on a Friday night, then you're a perfect fit for us. Great communicator, good customer service skills. Some demonstrable experience w/technology and no, playing Smash Brothers doesn't count (although those skills may come in handy during our daily team building extended lunch activities) Fast learner, advanced ability to absorb and retain knowledge of new technologies. Take responsibility for your work and your mistakes. Always on time, and sometimes early because you're just cool like that. [link] [comments]  |
| Best field to get into for remote work options? Posted: 29 Jul 2018 08:10 PM PDT I am a few years into my IT career now, and I have determined that one of my next big goals is to find a 100% remote position, or at least one where I can spend the majority of the week at home, and maybe one day for in-person meetings or something. I feel it would vastly increase my quality of life, avoiding the 35 minute back and forth commute every day, not to mention the work environment where it takes me 8 hours to get 3 hours worth of work done due to constant useless interruptions, noisey offices, and meaningless banter. My current company is archaic in its views on work from home policies, even though the few days I have been allowed to work from home, I get about a week's worth of work done in that day. I don't see anything that I do needing me to be there in person; nothing can't be worked out with a screen sharing session over skype. I am past the noob level where I need the office environment to learn how to act professionally, etc. So, I am trying to figure out what area of IT has the most kinds of these opportunities available and then improve my skills in that area so I can apply to those kinds of jobs. I have largely been focused on databases and SQL, doing a mix of business analyst, data analyst, and sql ETL developer types of roles. I also have some basic programming skills in javascript and python, linux, and network admin. For my current career, it would make sense for me to work on getting some Oracle SQL certifications and continue down the future DBA or pl/sql developer type of role. However, I am not sure if that is the best option for a remote worker hopeful. I am not concerned with the highest paid positions, but rather ones that are more common and available. I really only need to make around $50k to pay my bills and mortgage. Any thoughts? [link] [comments]  |
| How does a NOC compare to a service desk? Posted: 29 Jul 2018 01:57 PM PDT Currently working at a SD and it's mainly taking calls all day on a variety of issues. How does a NOC compare to this? Is the call volume the same? Are the issues you get just network related? [link] [comments]  |
| What job should I target with new B.S degree Posted: 29 Jul 2018 07:27 PM PDT I have worked help desk at a bank for 5 months and I'm getting my degree end of summer in information technology. I have an interest in software development, however, I do not have many projects to show. I chose IT rather than CS because at the time I didn't care for programming. Has any one here gotten into a development role without a lot of experience? I am planning on creating more projects to show to employers, but in the mean time I would like to get out of help desk. [link] [comments]  |
| Posted: 29 Jul 2018 06:51 PM PDT I was offered a position today from a company that, I guess, received my cover letter/portfolio/and resume ... from when I applied for backend positions a month or so ago. It's a data entry position and a 'work from home' ordeal. But like, there's no way they really make $60+k a year, right? Have I been punked, or is it normal for them to call out on sundays? Is there anyone here, on this sub, ... that has a similar position, if so would you pretty please tell me what a typical day looks like for you? [link] [comments]  |
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