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    Wednesday, March 2, 2022

    IT Career [Week 09 2022] What would you like to know Wednesday? General Question Thread

    IT Career [Week 09 2022] What would you like to know Wednesday? General Question Thread


    [Week 09 2022] What would you like to know Wednesday? General Question Thread

    Posted: 02 Mar 2022 01:12 AM PST

    Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub.

    Examples:

    • What is the job market like in Birmingham, AL?
    • Should I wear socks with sandals on an interview?
    • Should I sign up for Networking 101 or Programming 101 next semester?

    Please keep things civil and constructive!

    MOD NOTE: This will be a weekly post on every Wednesday.

    submitted by /u/NoyzMaker
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    Should an employer disclose salary and benefits before you decide to do the interview?

    Posted: 02 Mar 2022 08:14 AM PST

    As employees, our time is valuable. I am new to IT. Should an employer disclose salary and benefits before you decide to do the interview? I do not want to sit in an interview and find out after that the salary and benefits are horrendous. Thanks!

    submitted by /u/Tricky_Librarian_976
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    Rampant inflation yet employers are paying even less

    Posted: 02 Mar 2022 05:26 PM PST

    What's up with the IT world? All these help desk positions are paying even less than they were a year ago. Are people seriously applying to jobs that pay less than $20 an hour? I've seen level 3 help Desk jobs paying $13 an hour local to me. Good luck to everyone staying in this career field. Too many pirañas

    submitted by /u/againstthe-grain
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    Help. Would like pointers on my quest to leave property maintenance for IT.

    Posted: 02 Mar 2022 06:04 PM PST

    I've been working maintenance for about 5 years now and really resent the work I do. One thing it has given me is the confidence in my learning abilities that I didn't have before when failing through traditional schooling. The past year I have thought over it and got one certification "IBM introduction to cybersecurity" and currently working on a Google IT support cert. Hoping someone here could give me a few more tips to help me build experience and knowledge. My fear with a jump to entry level in IT is the pay cut I will have to take to make the switch. Any and all suggestions are appreciated.

    submitted by /u/NoRefrigerator1074
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    How to prepare for a management role, for example how to acquire the "management speak"?

    Posted: 02 Mar 2022 02:29 AM PST

    I'm already a team lead for some time but this is a technical position and I've successfully managed to protect myself from serious managerial discussions. On the other hand the way the organization is evolving and I also would like to grow personally, I cannot ignore I might become a manager one day.

    What really scares me how quickly my fellow engineers who changed to a product or people manager role start speaking a totally different language.

    You know, when there are no complex problems anymore, only "challenging" ones. Or firing half of the team is just an "opportunity to increase efficiency". I guess we all know this type of word smithing.

    I also know without speaking "their" language I likely would fail in the beginning of any interviews for such a manager role. Therefore my question to the redditors who jumped the engineer ship and joined the manager community: how did you prepare?

    (English is my second language.)

    UPDATE: Whoa, there are really some great replies already, THANK YOU and please keep posting.

    submitted by /u/Waste_Lavishness_623
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    Is my career basically over if i've been on help desk for >5 years

    Posted: 02 Mar 2022 02:14 PM PST

    I have only stuck around with my current role because the pay is good, benefits are good and it's close by. Every time I have tried to apply for a higher role, I can get an interview but it's like they are never interested or the compensation is a joke. I just feel like I am slowly devolving into irrelevance in this field. What I really want to do is move up to Desktop Support and work that for a few years then move into a systems admin role. I have a degree as an IT Network Specialist, but I really just prefer the systems side of things better.

    submitted by /u/cdcollector23
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    Background check will show discrepancy in work experience (1.5 instead of 2 years). How worried should I be?

    Posted: 02 Mar 2022 05:08 PM PST

    I accepted a new job offer last week. They are sending me a link to where I can start my background check later today.

    My issue is that I realized a few days ago that I did not list my previous position at my current employer on my resume. I started at my current employer doing tech support, and then after 6 months got promoted to a developer role, and have held that role for about 6 months as well. I listed accurate dates for which I was working there, but they are not accurate to how long I've had my current title.

    Part of the reason I got promoted into my current role was because I was spending most of my time writing atomation code. So, to a certain degree I was already working as a programmer anyways.

    I had also been a programmer at my previous employer for a year. So I wrote on on my resume that I had 2 years professional experience. But technically I only have 1.5 years.

    So,

    Am I right to be concerned that my offer may be resended after the background check is finished?

    I absolutely killed it in the interview and they basically hired me on the spot. I'm really hoping they look past it.

    submitted by /u/roboto_delgato
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    How can I travel back in time to meet these requirements?

    Posted: 02 Mar 2022 11:30 AM PST

    Usually they want more experience than a technology has even existed.

    The required certification for this job stopped existing about 4.5 years ago.

    Exam 70-243

    https://docs.microsoft.com/en-us/learn/certifications/retired-certification-exams

    https://mwaa.wd1.myworkdayjobs.com/en-US/MWAA/job/Dulles-International-Airport/Desktop-Engineer_R0003518

    CERTIFICATIONS AND LICENSES REQUIRED

    A state driver's license in good standing.

    Certification as a Microsoft Certified Technology Specialist (MCTS) in Administering SCCM 2012 or ability to obtain it within 180 days of hire, promotion or placement on the job.

    submitted by /u/FrankZappasXylophone
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    Systems Engineer for big company or Head of IT for smaller company?

    Posted: 02 Mar 2022 01:38 PM PST

    Should I stay at a rapidly growing big company (400 employees) where I will probably grow to lead systems engineer in a year or two.

    Or

    Jump to smaller company that seems stagnant (30-40 people) as head of IT managing 2 people with a 40K/year salary bump.

    submitted by /u/linsane24
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    What's the best way to prepare my resume/cover letter for entry-level IT jobs with customer service experience?

    Posted: 02 Mar 2022 10:26 AM PST

    I just finished my A+ cert so I now have that and Security+ under my belt. Completed my Security+ exam in December and A+ exam(s) in February.

    I am now job hunting for my first position in IT with no previous IT work experience. I am now looking at applying to help desk/IT support positions as my starting point with my long-term career goal in cybersecurity.

    I have 7 years of customer service experience working at financial institutions/fintech companies, mainly dealing with clients over the phone and some email/chat. I like to think I have great client relationship management and interrelationship skills.

    What are some key things I can highlight on my resume/cover letter that will get me noticed by recruiters and potentially an interview with no IT background?

    Edit: I'm in Canada if that makes any difference.

    submitted by /u/gnownimaj
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    Secret Clearance: how do I get my foot in the door?

    Posted: 02 Mar 2022 03:19 PM PST

    Hi guys,

    I just finished my AWS SAA. I'm looking at ways to get into cloud. A lot of the cloud jobs require that you already have experience. Some people start off doing contracting or home projects. I'm wondering for anyone doing cloud with a secret clearance, what was your way to get your foot into the door? I do have 3 years help desk/sysadmin experience plus a secret clearance, but I don't think that's enough, even for the junior cloud admin roles based on requirements.

    Any help is appreciated. Thanks.

    Edit: wish I had a TS because I know AWS has TS roles where they will train you for a junior position.

    submitted by /u/Johnnytanss
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    Hello everyone, I’m a college student pursing an AA in psychology, considering switching over to IT! I’m on my last two classes for that AA and I know now pursuing psychology isn’t something I want to do anymore.

    Posted: 02 Mar 2022 06:25 PM PST

    Occupational therapist was the goal. I love helping people and like the whole why do people do this or that. But the pay off to pursuing that route isn't convincing for me anymore. I was pitched IT as an option to pursue. I did some research and I learned that IT is vast, and I make a really good living this way. I came to the conclusion of wanting to do something in IT that I could do long term, work from home, and make good money! Another reason for me not wanting to continue my AA is that i struggle with focusing on school and IT you don't need to go to school! I just would like some direction so that I can get some ideas on which jobs I could consider and how to go about getting that job title in It. Any advice? (I know I need to do more research to find out what it is I'd like to pursue rather then having someone else pick and choose for me, but the guidance and suggestions from others helps me get to the point so that I can choose for myself if that makes sense!)

    submitted by /u/angelpgx
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    I am totally lost as to which I.T career path to take

    Posted: 02 Mar 2022 06:16 PM PST

    Hi everyone,

    I currently work as a Level 1 Technical Support Specialist for an MDM software company. I've been in this role for a month now coming out of orientation and am having a tough time deciding which IT career path I want to explore.

    Full disclosure this is my first IT job ever, before this I was in technical trade doing electrician stuff. I took an IT bootcamp program for 4 months and got a Jr. IT Analyst cert before landing this role.

    My colleagues who have been in the field for over a year already know what they want. One of them got their 1st AWS cert and are pursuing cloud, another is heavily invested in security and is a certified ethical hacker. Another guy wants to become a business analyst. I have zero clue what I want.

    I'm currently looking into AWS, but am curious as to how some of yall came into your current IT positions and what that journey was like? Thanks

    submitted by /u/clicksanything
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    Should I take an internship in tech consultancy or SWE?

    Posted: 02 Mar 2022 06:01 PM PST

    Recently gotten two offers for my university placement and need some advice on which is best for long term prospect.

    Company A is a local brand with a young, vibrant vibe. Offer is software engineering working on JavaScript frameworks.

    Company B is an extremely well known international brand with a rigid structure vibe. Offer is in software and digital but the company is a consultancy firm so reckon not much coding.

    My initial goal is to become a softdev, however, job security and prospect are extremely important as well. I'm slightly swayed to join Company B due to the reputation but not sure if tech consulting would be a good career path.

    Should I take B's offer due to its reputation or take A's offer due to its job scope?

    submitted by /u/janeytale
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    Recent Grad wondering if I should apply for a entry level job now or wait until I finish getting my A+ Cert

    Posted: 02 Mar 2022 05:08 PM PST

    Hello all, I am currently 22 and I graduated last Fall with a BS in IT. I have 0 work experience in IT, no personal project nor I have done any IT related internships. I've only worked as a part time assistant general manager at a restaurant for 2.5years up until last summer, and a research assistant-ship(pretty much just putting data into excel) that summer as well.

    Now the reason why I am at a dilemma as to whether apply for a job now or get CompTIA A+ certification first is that, even thought I have a BS in IT but I don't believe I am competent enough for an entry level job. I felt like I have not retain a single thing I've learned in the 4 years of college. Lately I have been studying for the CompTIA A+ and the material I have seen so far is familiar to me but it would probably take me maybe like 2 months to get both tests done.

    So would waiting ~2 months and completing the A+ certification a better option or take a couple weeks just read through the A+ materials to brush up my memory and apply for a job and get a higher certification like Network+ or Security+ while working better?

    submitted by /u/HamburgerSandwhich
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    Anyone specifically search for remote work in high cost of living areas, or target any other particular regions? Think it is a good idea?

    Posted: 02 Mar 2022 09:20 AM PST

    Now that remote work is more common. I'm just wondering if anyone pays any attention to the area the job is offered in? For example, in theory, jobs that are based out of high cost of living areas like Seattle, New York, California, etc might pay significantly more, compered to a job in middle America. However I'm not sure if that is actually the case in practice or not, or whether there may actually be downsides to this approach.

    submitted by /u/IlIIlIllIlIlIllIlI
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    A year into taking on my first network engineering role: somehow became a team leader with no pay raise

    Posted: 02 Mar 2022 04:48 PM PST

    Hey all,

    I am employed through a vendor by one of the bigger tech companies for 3 years this month. I joined them as a Project Coordinator in a Network Deployment team and I felt this was a great entry role to gaining some experience in the network engineering world without being an engineer. My boss in this role knew I eventually wanted to move into an engineering role and our employer had a junior role open up about a year ago. I interviewed and got offered the role.

    I joined a "follow the sun" team of 12 or so, with me and 3 others based in Dublin, Ireland working shifts during our local 8AM to 4PM. There were two experienced engineers on our team and one other guy joined externally the same time as me.

    We "manage" a secondary network separate from the production network. There were plans when we joined to lease capacity on this network to third parties. It's been incredibly slow on this front, with most of our time spent doing operations work. I've since realised over time I won't be doing any configuration or deployment work. I had asked my manager on this team when I started if I could pursue starting a CCNA or similar which he was supportive of. One of our senior engineers was being a great mentor to me.

    However, our team structure has had challenges. Our two senior engineers both left within 4 months of me joining. I lost my mentor and for about 2 months, we only had myself and the other guy who joined with me during my local shift.

    Any time to develop my skills during this time was non existent. I pretty much had to use all my working hours doing tasks.

    We eventually got two new hires in. At this point, my manager asked me to take on the team lead role for Dublin. This was in October. I had only been in this role about 7 months, but he asked me based on my tenure with our employer.

    I've taken on this role and frustratingly, despite my repeated requests, my salary has not been reviewed. I'm also leading a team with one guy who repeatedly causes us issues. Most of my day is spent correcting his work, almost like his babysitter.

    I feel like my own development has taken a backseat, any time I want to do on the clock development is no longer an option. I have to facilitate giving the other guys opportunity to grow in their roles as the lead. By the time the day is done with the team and meetings with the US management teams, I'm wiped.

    I think now is a time I want to look for another role elsewhere, I'm no longer happy doing more work for the same part. I'm not sure how to explain to a future employer how I can find myself a year into a role without anything like credentials to show them, or that I gained team lead experience but I'm probably not looking for leadership in my next role.

    Would anyone have any advice on what steps I can take to move on successfully?

    submitted by /u/jboyle4eva
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    Anyone have any decent resources for starting your own small IT services company?

    Posted: 02 Mar 2022 10:49 AM PST

    I'm looking for podcast, blogs, Youtube channels or anything where people are talking about the subject of offering your own IT services support as a part of your own business or as a consultant or anything along those lines.

    Thanks

    submitted by /u/onequestion1168
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    Half of these requests to talk on Indeed are literal shams.

    Posted: 01 Mar 2022 12:41 PM PST

    Hi xxxxx,

    I have a 12+ month contract position in [MY TOWN]. This is a great opportunity for someone who is looking to grow there technical skills.

    Hourly rate is $19-22 an hour.

    Let me know if you are open to a conversation.

    Fast Forward to Phone call later that day:

    "Actually you only have 3 months experience because that's the only real experience you have on your resume -- so these contracts will only hire you for $17 at best"

    ok so why did send me THIS EMAIL FOR THIS PAY SCALE AND SET UP A PHONE INTERVIEW TO TELL ME MY 3 MONTHS IN A COMPUTER REPAIR SHOP ISN'T REAL EXPERIENCE YOU JACKASS

    submitted by /u/IAmNewToComputers
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    Is there a difference between a degree in IT with concentration in cybersecurity and a BS in cybersecurity?

    Posted: 02 Mar 2022 04:22 PM PST

    Is there a difference between a degree in IT with concentration in cybersecurity and a BS in cybersecurity?

    submitted by /u/baliditity
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    Do you need to be good at mental math for an IT job?

    Posted: 02 Mar 2022 10:20 AM PST

    I really suck at math, I even sometimes struggle at adding/multiplying or subtracting dividing big numbers mentally, and it makes me feel incompetent. Due to trauma and not really bothering to practice this kind of skill because I rely on calculator, I find it hard.

    Is it more ideal to brush up on the skill and practice at home? I am 19 in case you are wondering

    submitted by /u/Ill_Welcome_9900
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    Struggling to make decisions about job offers, help!

    Posted: 02 Mar 2022 04:11 PM PST

    First and foremost I'd like to say I'm grateful for this community, without it I'd not be in the predicament I'm in currently. Secondly, let me say that I've never been in this situation before (always desperate for a callback and took whatever was offered) it feels good, but weird, but good to be asking this as I've been very fortunate to be in this situation and don't take it lightly. With that said let us begin!

    I currently have four job offers (two verbal, two not yet but almost 100% assured based on how the interviews went and the wording from the hiring manager on the second round). I am just re-entering IT with a bit of experience under my belt, entering back in a junor/entry level capacity and am unsure what to pick, I'll outline the companies and hope to get some feedback on "what would you do?".

    All the jobs are essentially the same role but titles vary (IT Customer Support, Data Analyst, IS Support, etc)

    Pros:

    • Company A (Offer in Hand) (5/8 Hourly): Local, insanely high Glassdoor reviews. Great company culture/community and vibe. One of the best-rated and reviewed companies I've ever seen, everyone approves of the CEO and they genuinely seem to mean it. The vibe there is great from what I can tell. Have been eye'n them for months due to this fact.
    • Company B (Offer in Hand) (4/10 Hourly): Fully remote, high Glassdoor reviews but not many specific to this role so harder to feel out. Unsure of company culture but they did a massive layoff 7yr ago without notifying many people and that says something to me (financially sound company, I guess just restructuring) but the manager I would report to seems pretty cool.
    • Company C (Offer expected within the week) (5/8 Hourly): Fully remote, W2 Contractor, mixed reviews but more good than bad. Longstanding company with a large presence in its sector.
    • Company D (Offer expected within the week) (Salaried): Smaller company (10 or so) with a 10yr record that services mostly local development/design/hosting contracts) who lost two critical people. Based on the brutally honest conversation I had with the CEO/Owner and Senior Salesperson it was due to the fact they refuse to go Hybrid for one, and the other graduated w/an MS in CS and left the state for better offers (which he had communicated). They're in a bit of a pickle and are in need (my city doesn't offer many tech opportunities, I'm the only coder I know if that gives an idea), they fully communicated they need "above and beyond" workers not "9 to 5'rs" and will be expecting 5-6d in the office 8-12hr/d a week.

    Cons:

    • Company A: None that I'm aware of aside from being the lowest waged offer. If I'm factoring in healthcare benefits which are the best I've ever seen, I could easily consider this an $18/hr job.
    • Company B: Nothing that I'm aware of but would be likened more so to a "call center helpdesk" role, even though they're all basically that. They expressed interest in promotion and relocation to Home Office if performance benchmarks are met within a year. I have no interest in moving but if the money was good enough, I'd consider it potentially, but we're talking 2-3x to do so.
    • Company C: Only that the reviews are mixed, otherwise I am unsure of any, and it's a w2 Contract, which comes with its own set of pros/cons. I'd prefer stability and healthcare.
    • Company D: I would be working a LOT which is good and bad, I'm still relatively young, but I've heard (directly from the Sales lead) that the CEO is a bit of a "no downtime, idle hands" kinda guy. There are cameras in the offices so he can remotely monitor when not in the office. I believe I could negotiate hybrid since he lost someone before due to this and I live literally 5min from the office and can be there at a moment's notice. The owner is "military man type" and expects things a certain way, with a certain structure... but again... they're kinda hurting right now (due to my local tech scene, LinkedIn prem showed me only 13 applicants). Sounds like a halfway crappy place to be with no "formal" HR or accountability, but the wages could offset this.

    Wages:

    • Company A: ($17/hr great benefits nearly all premiums covered)
    • Company B: ($19.25/hr typical benefits structure)
    • Company C: ($20/hr no benefits structure)
    • Company D: (typical benefits structure) ( Wages A little trickier) I think I can negotiate at least $55-60k/yr given I'll be doing way more than the actual title implies and they're in absolute dire straits right now which gives me leverage). I would be exposed to way more than just my role given my background in Design/Development and server experience. I'd be exposed to all of this not merely support. The owner is looking to retire in a year or two and I think I could re-negotiate at that time for more potentially (unless the company goes under in that time or he sells it).

    Questions and additional notes:

    • Does the title actually matter if the roles and responsibilities on my resume are essentially the same when I attempt to pivot n to higher-paying more "senior" roles as I progress?
    • Company B needs a response ASAP as onboarding is expected in two to three weeks and they want time to get the BG check and all that stuff done, I don't want to rush things but I understand their need.
    • Company A is cool with me taking a few days to decide (didn't express that I'm weighing other jobs, obviously).
    • Which would you pick? what stands out the most to you? any advice in making this decision?

    To me A is the best place to work vibe-wise, but lowest paying. B is second-best potential and I think I could learn a thing or two, D whilst being the most challenging and most hours could potentially (keyword is potentially) net me way higher wages and a transition down the line into a senior position w/ more money).

    Thoughts/Opinions/Feedback are welcome! Thank you for taking the time to read!

    submitted by /u/LeBurnerAcct
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    How much pay should I ask for my first help desk job? (Have to tell them soon.)

    Posted: 02 Mar 2022 03:41 PM PST

    Hello all,

    I'm new to IT with only my A+. I recently got through the interview process and will soon be at the point to negotiate my pay. It is hourly with benefits (Health, 401k, and they pay for my certs). I'm in the DC area. I have no one else to ask in my personal life so any input would be appreciated.

    submitted by /u/GlassTreat
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    capgemini invent grad programme. has anyone done the assesment day?

    Posted: 02 Mar 2022 03:39 PM PST

    got mine soon and i just want an insight about the day. heard the group task is about picking a proposal each and agree which is best solution

    then theres a strength based interview.

    submitted by /u/sir_calv
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    Looking for help[Guidance for high school student]

    Posted: 02 Mar 2022 05:52 AM PST

    Hey guys,
    I am high school student. I am looking to get internships as soon as my high school is over. About 3 months left now. I am looking to get internships in cyber security or entry level IT works. So, what I have to do or learn right now to make that possible?
    Looking for some help.
    Thank you.

    submitted by /u/AdParty7461
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    India | Should I switch careers from corporate software engineering (student stipend) + dropping out of company sponsored BITS Pilani MTech to get into a basically unknown startup that does research?

    Posted: 02 Mar 2022 03:34 PM PST

    First and foremost; I will be absolutely clear that I have a certain appeal for the latter because they really liked my profile and made me a great offer just so that I join. They do medical AI and are hiring me for data science research related to their products.

    In my present company I am grossly underpaid at the moment - which might or might not change soon depending upon an interview. Yes, after nearly two years of working here, I still need to prove my worth as an employee via a standard SwE interview, on clearing two rounds of which I will be offered a fulltime position that leads into below-median SwE salary (that is in the Indian market). Also, I am pursuing MTech which ends in 2024, sponsored by the company, which I will have to drop out of if I choose to leave the company. I have a non-engineering degree (BCA, BSc, one of these).

    My company does barely any good data science (which is the area I am interested in) and will probably need to grind it out in a confused SDE role in the long run, probably making to Google after 10-12 years of grinding (if I am lucky, this is not meant to be a flex), where Google being the only thing I look forward to.

    Give me your unbiased opinion. Willing to share more details in the comments (except ones that reveal any specific information related to either of the companies). Thanks in advance. <3

    submitted by /u/radjeep
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