IT Career [Week 44 2021] What would you like to know Wednesday? General Question Thread |
- [Week 44 2021] What would you like to know Wednesday? General Question Thread
- I am seeing a lot of State and City job postings with very high salaries
- I’ve finally broken out of Service Desk, and am finally moving into my dream career path!
- Why can't hiring managers and recruiters ever tell you what's going to be in the interview?
- How hard is the CCNA if you hold other networking certs and have experience?
- Going from Microsoft System Admin to Linux System Admin
- 24m living in NJ and got offered and NYC job any advice
- I am done giving career advice to people. Seems like it has been a waste of time lately.
- Ended up with 3 solid jobs im fairly confident on getting offers from not sure what direction i should go.
- Unsure of what to put on Resume, am I tier 2 help desk?
- My current plans to in to IT. Looking for advise..
- Best Resources for Microsoft exam MD-100 & MD-101?
- Possible to be a sysadmin if I'm a network technician now?
- The future Of On - Site IT Support and staying competitive to retain IT Support Talent.
- Anyone willing to share their experience in working as an RSS Help Desk Agent?
- Active duty military seeking guidance on IT degree
- Anyone willing to help me with my resume so I can find a job that gives better experience ?
- Best entry level role to start IT career service/help desk vs SOC/NOC analyst
- Suggestions for online courses and projects to improve resume
- Feeling lost...I would love to get some help and advice
- Looking for InfoSec Job Sites for 3,6,12 Month Contract
- Am I the only person on here that hates remote work?
- What exactly is the difference between CS, IS, and IT?
| [Week 44 2021] What would you like to know Wednesday? General Question Thread Posted: 03 Nov 2021 01:12 AM PDT Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments]  |
| I am seeing a lot of State and City job postings with very high salaries Posted: 03 Nov 2021 06:19 AM PDT The last few weeks I have seen an unreal amount of State and City jobs being posted I don't know if this is related to Covid mandates starting to go in effect for most public workers but most of this job descriptions sound like helpdesk type work starting at 72k/year am I crazy of is that what the State pays for this kind of work. I applied to a few just for the chance of getting that pay for being the guy that restarts the printer 4 times expecting a different result. TLDR. Working Helpdesk for mid 40k/yr and seeing similar State jobs for 70k+ [link] [comments]  |
| I’ve finally broken out of Service Desk, and am finally moving into my dream career path! Posted: 03 Nov 2021 09:07 AM PDT Hi all!! So excited to be here! Just a little bit ago I accepted a job offer to be a Network Technician in a NOC! Some backstory: Im a 24/F living in the southern USA, LCOL area. I went to a technical school for Information Technology and graduated there in August of this year. I've worked a call center helpdesk/service desk for about 2.5 years now, moved into a Tier 2 position doing advanced troubleshooting about 8 months ago. I don't actively hold any certs but do have educational experience working on servers/networks, and am currently studying to get my CCNA. My school was pretty hands on, and I took a lot of volunteer projects running cables for the local city government buildings. The interviews were nerve wracking because I don't have any professional experience working on networks. I floundered a little bit on some easy questions (looking back I definitely thought WTF? How did I forget that?). However, I took notes during the interviews, to study later, and they really liked that. They told me that they were not looking for somebody who would know the answers to everything, they wanted someone who would be willing to learn. This is huge for me, as networking is exactly what I want to do!! I must give thanks to this community, the answers people provide here were very helpful! [link] [comments]  |
| Why can't hiring managers and recruiters ever tell you what's going to be in the interview? Posted: 03 Nov 2021 04:24 AM PDT One of the most irritating parts about speaking with recruiters is that they tell you it'll be a behavioral interview, using the star method. But they can't tell you what specific questions you'll be asked. So you have to go Google all 97 of the possible behavioral interview questions that you could get and have a response ready for each one of them. It seems absurd, because if they would just tell applicants what the questions would be in advance, they'd be able to provide relevant and meaningful answers that help the hiring managers understand them. Instead of fumbling around in the interview [link] [comments]  |
| How hard is the CCNA if you hold other networking certs and have experience? Posted: 03 Nov 2021 06:29 AM PDT I currently hold an ACSA (the new version for Aruba OS-CX), a Network+, a SEC+, CWNA, but I have a job opportunity that will require me to have a CCNA in 90 days of hiring. The company will pay for it, but is it going to be very difficult. Will it take a ton of preparation or should I be able to pass it pretty quickly. Is it comparable to the Aruba exam? [link] [comments]  |
| Going from Microsoft System Admin to Linux System Admin Posted: 03 Nov 2021 07:21 AM PDT I just started as a windows system admin recently, but I wanted to switch over to linux eventually. Which steps do I need to take to get there other than the red hat exams, which I started prepping since july with a hiatus due the new job/ relocation? Any advice is appreciated. [link] [comments]  |
| 24m living in NJ and got offered and NYC job any advice Posted: 03 Nov 2021 07:09 AM PDT Hey Everyone, *Any and All advice is very appreciated* So i currently live in NJ an make 55,000k salary a year, and been working here for about 2 years with no raise. The job is pretty laid back mon- fri 830am-4:30pm. Also important to note i live like 8 minutes away from the office. I recently interviewed for a federal job in NYC and received a tentative offer for 89,500yr salary, which I'm obviously excited about. I would have to commute by bus then train to reach the office in NYC and total of about 1hr 30 min commute each way. Was wondering what factors i should consider and are their any tax differences ill be paying since ill be working in NY but living in Jersey. Any other tips are welcomed aswell. Thanks! [link] [comments]  |
| I am done giving career advice to people. Seems like it has been a waste of time lately. Posted: 02 Nov 2021 10:17 AM PDT Let me start this off by saying I am a Senior Cloud Security Engineer with over 8 years of experience so this is not coming from nowhere. So. I have given career advice from those that ask of it from me. Sometimes I have made the mistake of giving it out when they havent asked me and I have learned my lesson from that a long time ago. Let me give you a situation I was in just very recently. I have multiple people I know that are looking to transition to new roles and such and they want to get paid well for their skills and/or clearance level. I tell them that I can get them an interview with my company for a job thats paying a minimum of 30k+ over what theyre currently getting paid. I just ask them to send me an updated resume and I would send it up the chain and set up an interview. What happens?.........Crickets. I ask them a few times where their resume is at and the responses are usually the following: I am too busy right now. Ill send it to you tomorrow. My bad ill send it right away. Or just a ghost. These are all bullshit. If youre really looking for a change youll go out of your way to make it. Its not like the jobs I am trying to get these people into are helpdesk scratch your ass all day jobs theyre fucking engineering jobs. I can understand if you dont want to relocate but these jobs are literally in the same area these people live. The part that irks me the most is that these people proceed to complain about their current job like wtf man. Well rant over. [link] [comments]  |
| Posted: 03 Nov 2021 08:05 AM PDT 1) Pre Sales Network Security Engineer at Company A, a leading vendor in network security. 130 base + unknown shared commission could be quite a bit... not sure though, no numbers are projected. rare travel, relaxed schedule, not responsible for actual tech issues just guiding customers 2) Professional Services Engineer at same Company A. 140K base salary thats it. tavel 25%, micromanaged, good exp prob obtain high cert levels quick 3) Principle Network Engineer at Company B 160 base, some minor bonus's and rsu's 25% travel. no micromanagement. small project list. each proj can be very long and large. works with vendors top customers. Originally i applied for #1, the others kind of fell right into my hands. 1# is my first choice, seems most kush gig. Yet 2&3 have more potential to get me the exp required for a much better opp down the road. I'll be forced to make a quick decision and right now im so burnt from tech interviews, certs, life that i'm effectively brain dead. Wondering if there's some fellow redditor's that are in these positions or possibly have additional insight on career pathing. [link] [comments]  |
| Unsure of what to put on Resume, am I tier 2 help desk? Posted: 03 Nov 2021 10:09 AM PDT Howdy, I'm working as a tier 1 helpdesk tech and am paid as such for a medium sized company, long story short, the place is falling apart due to poor communication, rampant cronyism and a severe lack of staff, like after this month there will be 4 people including my supervisor to support 5000 users. I'm trying to get out before the ship sinks. I'm the store support guy, I troubleshoot/fix/ship out thin client PC's they use for registers, receipt printers, label printers, cash drawers, credit card readers I also troubleshoot the software behind these devices except the credit card readers. I'll regularly use Putty to remote into our switches and unlock ports and see what's down and do some basic stuff for their servers, modems and firewalls. My current project is deploying images on thin clients, installing and configuring software and drivers, giving them static IP's etc. and finally shipping them to stores to replace their older models, and I'm also rolling back a broken security software update to an older version since it has broken everything and the team that made it isn't much help, they're unwilling or unable to do this through SCCM, so it has to be done manually. Occasionally I'll do simple things on the corporate side like setting up VPN's for remote employees, fixing issues with teams/zoom. I've trained our temps on using AD for password resets and configuring accounts on our enterprise software and basic store support. I'm currently writing my resume and I don't want to be greedy, but I don't want to sell myself short, I feel like I'm doing more than Tier 1. I escalate to 2 people generally, one is the networking guy and the other is our Point of sale specialist, so he's credit card reader/server generally. [link] [comments]  |
| My current plans to in to IT. Looking for advise.. Posted: 03 Nov 2021 05:27 AM PDT Hi all, So I am about to graduate as a software developer but I do not intend to go the developer role. I dont mind writing code, I just dont like it enough to do it on a daily basis, I like it more as a hobby. So my current plan is to study for the ms-900 and take the exam december, thats also when I graduate. After this I want to start and study for the MD-100 and MD-101 and also already apply to support engineer roles. Do y'all think this is a good route to take? I would like to start my career as a support engineer. My degree would be college level, I am based in Europe. I also already have some experience in IT, I have worked as a desktop support role during a hospital project and have a college degree in IT & systems, which is basically the A+ and a bit of server2012 and 2 internships (these date back to around 2015). Thanks in advance! [link] [comments]  |
| Best Resources for Microsoft exam MD-100 & MD-101? Posted: 03 Nov 2021 06:56 AM PDT Looking for the best resources available to help study for Microsoft exams MD-100 & MD-101 so I can become a Modern Desktop Administrator Associate. Any tips? [link] [comments]  |
| Possible to be a sysadmin if I'm a network technician now? Posted: 03 Nov 2021 07:49 AM PDT I'm 18 with no college degree. I currently work as a NOC technician monitoring remote equipment, fixing it when it goes down, and occasionally taking calls from customers who can't connect their smart refrigerator lightbulb printer combo to the wifi. It's a very entry level job but the more experienced people here are extremely knowledgeable and will teach me anything I want to know. I'm working on my A+ now and plan to get Net+, CCNA, and LFCS in the future. I also have coding skills in many languages and am happy to use them to assist me in doing my job duties, but I don't want a job specifically as a coder. I absolutely love my job but my dream job is to be a sysadmin + network admin. I think that's the right job title, I want to manage all of the servers, routers, and switches for a corporation, make sure everything stays up and running, and maintain and upgrade the equipment when necessary. I'd also like to be in charge of the usual IT things like managing company laptops, AD logins, and etc. Is sysadmin + network admin the right job title, and what are the steps I should take to get that job from where I am now? [link] [comments]  |
| The future Of On - Site IT Support and staying competitive to retain IT Support Talent. Posted: 03 Nov 2021 10:38 AM PDT Hello, I'm trying to get a general vibe of the current IT Support market from people in the industry and people looking to jump into it. I'm seeing a lot of IT Support Techs wanting to work fully remote. Most companies are still remote and or utilizing a hybrid office model approach, (x amount of days in the office.) How is your employer dealing with this scenario? Are they pro or against a remote IT staff? We are currently remote, but our offices are open, if one wishes to stop by, very few are stopping by. However, some users are stopping by and requesting IT personnel be in the office, every day. Leadership is not buying that we need an on site presence, as our end users were self sufficient for the past almost two years, working remote. However, there's minor instances were it makes sense for IT to be in the office, for those last minute issues. How are you seeing companies trying to be competitive and keeping IT personnel, while also not forgetting about on site workers in the office ? [link] [comments]  |
| Anyone willing to share their experience in working as an RSS Help Desk Agent? Posted: 03 Nov 2021 10:25 AM PDT Hello folks, I've been slowly poking my way into IT since April this year. I've completed core 1 of the A+ this past september and I'm planning on finishing up core 2 this month. Managed to pick up a remote position as a RSS Help Desk Agent, and was wondering if anyone would kindly impart some advice or any experience. I would greatly appreciate it. The company is AT&T [link] [comments]  |
| Active duty military seeking guidance on IT degree Posted: 03 Nov 2021 09:43 AM PDT On mobile so sorry for any formatting errors. I'm currently active duty military holding a TS clearance. Looking to start my bachelors ASAP. I'm stumped on what degree path is best especially since I'm limited to online courses at the moment and have no certs. I want to be competitive when I separate and am open to DoD/contracting jobs and the private sector. Currently working in a computer shop as an additional duty (but I'm not in an IT career field) and enjoy the management side of it but struggle with the equipment knowledge/troubleshooting aspects but I'm not sure how that would translate degree wise? I also may have the ability to have my Sec+ paid for due to this job. I know this is a very vague post but if anyone has any advice, guidance or wisdom on what bachelors programs are best I'd appreciate it. [link] [comments]  |
| Anyone willing to help me with my resume so I can find a job that gives better experience ? Posted: 03 Nov 2021 08:38 AM PDT I'll give some background. I was a high school teacher, and last year I started a help desk job. I've got my A+ and Network+, and I am now studying for my ccna. I have been in this position for about 1 year exactly I feel like most of the responsibilities of my current position aren't going to get me very far. Daily things are user management, troubleshooting for users, setting up and decommissioning hardware, MDM management, inventory, etc. Our network engineer is off site and works for an MSP. I've helped him when we do things like battery replacement in the UPS, AP installation and troubleshooting, hard drive replacements in our RAID, but I'm not doing the heavy lifting I'm hoping I can find a job that will give me some level of network experience so once I complete my CCNA I can talk about actual experience I have. But I'm not sure what current experience to emphasize on my resume or how. I have done small home projects like a Plex server and DNS to Adblock, but I don't think that's something I'd put on a resume. If anyone is willing to give advice, take a look at my resume, or anything really please let me know ! [link] [comments]  |
| Best entry level role to start IT career service/help desk vs SOC/NOC analyst Posted: 03 Nov 2021 04:26 AM PDT If you had the choice between starting in service/help desk vs SOC/NOC analyst what would you go for? [link] [comments]  |
| Suggestions for online courses and projects to improve resume Posted: 03 Nov 2021 01:31 AM PDT Are there any good courses or project suggestions available to learn and improve skills. I'm currently looking to improve my resume and looking for an opportunity in Data Analysis or anything data related. Are courseera or Forage any good? Open to suggestions. [link] [comments]  |
| Feeling lost...I would love to get some help and advice Posted: 03 Nov 2021 01:04 AM PDT Hi all, So the title pretty much says it all and I apologize if I sound like a broken record. Before I got my current role, I would go here for advice and see what others had to say and read their story. It helped me and I feel like getting advice on here would greatly benefit me. Here's a little information about my background:
I think I might want to go the developer route, however, I'm not really sure what I'd want to do. As much as I research types of roles, I'm still lost and don't know what I want to do. I'm more of a hands on type of person so shadowing the role would be easiest but due to the pandemic I can't just ask people in my company to shadow them. I did speak with my manager about my career path and I have an interest in programming. He suggested that I learn Python and that I could possibly do some automation in the future with it. After researching, it seems like Python is a good language to learn since there are a lot of other jobs that require Python. I've begun to learn Python in my free time as much as I can. Some of the reasons why I might be feeling lost, stressed, and somewhat irritated is that my current schedule is 4 on 4 off and I alternate between mornings and nights. I don't have an issue working the 12 hour shifts, but it's starting to get to me. I'm at the point in my life where friends are having babies, getting engaged, etc. and I'm missing out on these moments because I have to work. Even working out sometimes is difficult (I lift weights and I do Muay Thai) so you can imagine I need proper rest and a consistent schedule to do these things. Then there's family and the girlfriend so that adds onto it as well. Obviously, I want what most people want in a job - Good pay, good schedule (M-F), and just a good life/work balance overall. Is there anyone out there that maybe had a similar path going from network role to a developer role? (I'm sure there are lots). Perhaps, if someone is able to tell their story and let me know what kind of career they ended up with, it would give me a better idea of what I should look into. I also apologize if I sound like a whiney baby. I just want to see what others have done and gone through and maybe get directed in the right path. Any advice is greatly appreciated. [link] [comments]  |
| Looking for InfoSec Job Sites for 3,6,12 Month Contract Posted: 03 Nov 2021 06:31 AM PDT Hey Everyone, I am looking for some resources on looking for infosec contracts. This seems to be a really difficult thing to find for some reason. If you have any suggestions, I would love to see them. [link] [comments]  |
| Am I the only person on here that hates remote work? Posted: 02 Nov 2021 06:50 PM PDT I see a lot of people on here comping that their boss won't let them WFH. I'm definitely not an extrovert but I hate WFH and turned down several jobs when they told me it was WFH. I feel like remote work is not the same in the slightest, the interactions I have with coworkers are always serious and strictly on topic. My old job was WFH and all our meetings were everyone talking about what's going on with their projects and literally nothing else. No conversations about the general feel of the workplace or any opinions about things we like or don't like. At my in person job we're always discussing things we don't like and bringing them up to the boss so he can try to get the procedures changed. I can also talk to the guy who sits next to me and he will explain all sorts of concepts to me without it feeling awkward if I do it formally by asking him to do a zoom meeting with me. I also can't function as well in my house, it's a lot harder to focus and I don't get the hands on experience I do here. I went crazy last year working from inside my hone with nothing to do and nowhere to go. Plus I really enjoy having brief conversations with my coworkers about different stuff that would never have come up if we were remote. My workplace is also in the next town over from where I live, so I get a totally new atmosphere with different types of people and so many more stores. I've become a car guy now because there's an auto parts store right next to my workplace and I always chat with the staff there, plus there are so many more restaurants here. My town only has a McDonald's and a Mexican place. Also this last one won't apply to most people but I own my own car now! My parents wouldn't let me buy a car unless I actually needed it for work, so now I can have my own car and not need to share one with my mom. Am I weird or are there others in IT like this? It seems like everyone on this sub wants to WFH and a few of my coworkers quit in favor of WFH jobs recently. [link] [comments]  |
| What exactly is the difference between CS, IS, and IT? Posted: 03 Nov 2021 05:54 AM PDT Soo I did do some research on all of those fields but I still can't understand the major differences between them. I'm currently doing MIS but then I realized that most of it is just business and there's very little technological parts of it, but I did hear some people got jobs like software engineering by doing those degrees so I guess a second question would be is it easy to get different jobs with different degrees? [link] [comments]  |
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