IT Career It's OKAY to go back to the office. Not everyone loves remote. |
- It's OKAY to go back to the office. Not everyone loves remote.
- Need help to define a path for changing from helpdesk to tech support/admin
- Should i aim for a stint in development or would projects be sufficient? I want a role that involves scripting/programming but isn’t 100% that
- Thinking of transitioning to cybersecurity, need guidance.
- Can someone tell me a general IAM career path? As well as a typical day to day?
- Deskside Support T4 to SCCM Admin Position - What Do I Need to Know
- Transition to Data Science by getting a Masters in Data Science?
- As broad of a question as this is? What are some of the paths I could take as a newish IT employee
- How much value do contract jobs have? Low enough to jump ships earlier?
- After landing a job: getting visible tattoos and/or facial piercings? (does remote work even care?)
- What and Where is the best way to learn Group Policy?
- What are your thoughts on Cisco Meraki products, support/service & working there?
- ITSM admin vs 2nd line support. Which one to go for?
- How can I as a college student make myself more marketable?
- Am I being too eager and unrealistic regarding progression.
- what do these certificates translate into job wise
- Is it possible for me to get a help desk job with my current qualifications?
- Quickest/Easiest IAT/IASAE Level 3 Certification CCSP/GCIH
| It's OKAY to go back to the office. Not everyone loves remote. Posted: 28 Nov 2021 09:10 AM PST Recently I was just thinking out loud. I have seen the heat some companies have received for wanting to call back their employees. And while I agree that a return to the office is bad for many employees, the other side of the story is that some don't want to work from home. It's not that they're not productive at home or they can't get a space. And no, they have all it takes to work from home. They may even have a home office, but that doesn't mean they "must love" working remotely. There are people that actually work well when they're around others or when they have some kind of one-on-one supervision. They also love the office gossip and just being around the company, colleagues, or even just wearing the company's badge to work each day makes them happy. I think if you're that kind of person, it's completely fine to go back to the office. Remote is great. I've been working remotely for 5 years, and never going to the office. But not everyone is wired this way. [link] [comments] |
| Need help to define a path for changing from helpdesk to tech support/admin Posted: 28 Nov 2021 01:53 AM PST First and foremost, sorry for my broken english, it's not my first language. I've worked as a helpdesk for the last 4 years, 2 of them in Brazil where the pay was relatively high for brazilian standards and 2 at Portugal where my pay is shit. I want migrate to another field and considered going the sysadmin route, but its a whole world of its own and now I can see how I'm lacking in overall knowledge. My skills are the standard for a helpdesk: zendesk, salesforce, jira, confluence, great communication skills, office 365, windows 8/10 (still not a power user), basic maintenance skills (I can fix most notebooks as long as no microsoldering is needed and build desktops with ease), my google fu is on point and my english is B2. After some research in LinkedIn and talking to some recruiters, I was recommended to learn at least the basics of Linux and networks before applying for a sysadmin or tech support roles. Currently I'm learning my away around Linux (Ubuntu for now, might expand to other distros later) through these videos, networking in general through Neil Anderson's udemy course for CCNA, windows Active Directory through Kevtech IT Support's videos and in my spare time I'm finishing the Google IT Support Certification (did the first 2 courses in my spare time at work, might finish for the sake of finishing). Am I in the right path? Are my resources enough? Thanks in advance. [link] [comments] |
| Posted: 28 Nov 2021 05:42 AM PST Looking for some advice on this. Im not sure exactly what role i want, but i want to work with linux and use scripting/programming in my job(s). I'm not one hundred percent sure i could hack it as a full on SWE or developer, though (and enjoyment is another thing—part of what i like about my current MSP support job is the variety). I've always had programming as a side hobby though and was a CS major in school before depression got in the way (i do have a degree, just not tech). I'm basically aiming for an SRE/DevOps role in the future for now, or some kind of Cloud position. If the jobs were more available i'd love to be a Linux admin. Reading posts around here and CSCQ, it seems like it's much more recommended to be a developer that gets into ops than vice versa. Should i aim for a full stack web dev position for the development experience (which seems like it would be valuable to my career even if i didn't stay in development) or just work on programming projects and stick to the Ops side of things professionally? This would mean my next role would probably be a (jr) sysadmin. Also wondering if it's worth doing a cs degree online, but a lot of people tend to recommend against a second bachelor's. [link] [comments] |
| Thinking of transitioning to cybersecurity, need guidance. Posted: 28 Nov 2021 01:34 PM PST Currently serving in a combat arms job in the military and looking to transition into Cybersecurity after I get out. I have no professional IT work experience. This is my idea to transition, let me know if I'm going down the wrong path here.
Work for federal law enforcement, federal agency, Intel community, or DoD contractor after I get out for 2-3 years then jump into an offensive role at a top tier tech or financial services company. Does my path make sense? Is it realistic to get a job with just certs, no relevant technical experience, and a military background? FYI I do have a BBA in Finance with relevant financial industry experience. What kind of pay am I looking at initially and how much do more Senior level professionals earn generally? [link] [comments] |
| Can someone tell me a general IAM career path? As well as a typical day to day? Posted: 28 Nov 2021 07:39 AM PST I see IAM (identity and access management) sprinkled around this sub and am curious to hear from someone actually in the field and not what I read on google. I currently work as an IT Support Specialist (basically help desk) and am studying for N+. After N+ I'm taking Sec+ and then looking to get out of help desk and into a more specialized field. [link] [comments] |
| Deskside Support T4 to SCCM Admin Position - What Do I Need to Know Posted: 28 Nov 2021 10:56 AM PST Hello all. As the title says, I'm currently a "T4 Deskside Support" specialist, about 10yrs of IT xp under my belt. I have an opportunity to transition into an SCCM Admin position, and I want to make sure I'm prepared. I'm currently brushing up on PowerShell, Win server 2019, and packaging/deployment. I've done this in the past but not regularly so the knowledge is fleeting. What else would be beneficial to look into for an SCCM Admin? What is the day to day like for an SCCM Admin? [link] [comments] |
| Transition to Data Science by getting a Masters in Data Science? Posted: 28 Nov 2021 10:26 AM PST I'm currently in the Biotech industry making approximately 140k annually without a bonus. We also get bonuses of around 10 percent annually. I've seen the salaries my friends get at tech companies with stock bonuses and it blows my mind (2x mine with bonuses). I'm contemplating trying to get a masters in Data Science (DS) to transition to a DS sort of role within five years but not sure if this move is actually worth it given the time and personal investment I would need for a Masters. Does anyone have any experience with DS Masters degrees (whether it was a successful or smart move), transitioning to a DS role with a DS Masters, or any useful links/resources/ thoughts? I would really appreciate it! [link] [comments] |
| As broad of a question as this is? What are some of the paths I could take as a newish IT employee Posted: 28 Nov 2021 01:28 PM PST So I see a lot of different terms thrown around on this sub, all the way from security analyst, to network administrator, to system engineer, it brings to mind two different questions. Firstly, how do you begin to categorize what types of paths there are? I think I heard someone say, that it was either networking, system, or security, but I really don't have the experience to know how accurate that is. The second question is how do you figure out what you like without doing it, are you just supposed to pick one that sounds good and run with it? What would be the best way to figure out what path I'm best suited for? as a bit of context, I'm about three months into my first helpdesk job, I didn't have any certifications to begin with, and I haven't gained any while I've been employed yet. Also, I know this question has probably been asked so many times that it's beating a dead horse at this point, but I figure why not right? [link] [comments] |
| How much value do contract jobs have? Low enough to jump ships earlier? Posted: 28 Nov 2021 09:37 AM PST I am a month into a deployment tech position, which was advertised as 6-month contract through staffing/temp agency. When I started there were talks of company re-structuring, expansion, big opportunities, full-time opportunity, etc. Being there for a month, and learning that previous deployment tech quit without a notice, the puzzle is slowly being put together. My role currently involves upgrading old/existing hardware that has problems with a temporary solution. In 5-6 months a deployment of new hardware will begin. New hardware comes with new management tools and deployment strategy. The deployment strategy is basically going from golden image to intune+autopilot. I think that is a great solution, especially for a large company. But that throws my role under the bus. I am a temp/contractor. A full-time employee that works service-desk is the one officially tasked with deployment process. He is being tasked with Intune and other projects for new equipment. I am left in dark to keep up with current deployments. Also in my own opinion, the service-desk person is not as well versed with what he has been tasked with. Again, my opinion, but I could have already been weeks ahead of him on most of the assigned projects. So me, a contactor, is a temporary bandaid. I got an offer for higher pay, which I can never say no to as a sole earner, and seriously considering jumping ships. I am under no obligation to complete the contract, thus nothing ties me to current position. Am I stupid to think that current job has no future with what I described so far? Does anyone see any light through a small crack somewhere in what I wrote thus far? The only light I see is at one point I spoke with a director (level higher above my current supervisor) and he mentioned that I should probably be brought into the conversation about intune, autopilot, and the new hardware. That conversation was two weeks ago, about two weeks after I started. [link] [comments] |
| After landing a job: getting visible tattoos and/or facial piercings? (does remote work even care?) Posted: 28 Nov 2021 11:50 AM PST I've always wanted tattoos but never got any, telling myself I could only get some after I got down to a reasonable weight. Now I'm finally doing it (lost 60 pounds, about 100 to go) and I'm wondering how if I got any that were visible on, say, my forearms how that might affect my career. (I'm not entirely sure that I would even want them on my forearms, but just curious just in case). I'm also considering getting some piercings again. It's been a long time, but I used to have my eyebrow and labret. It wouldn't be now, I'd save that for a bit in the future too. I got laid off recently and am currently looking for a job. I want to move from Montana to Portland, OR, so either something remote or something in Portland. So I guess in this hypothetical scenario I would get a job without any tattoos or piercings and then in maybe a year possibly start getting tattoos and maybe a couple piercings. I know it depends on the workplace, some places this would be unthinkable and in others it would be fine. My question is in how many places might it be fine? I'm thinking it might be more acceptable in Portland than in Montana, but only at more "liberal" or "laid-back" places, as opposed to, say, financial firms. Also, what about work that's 100% remote? Do they even care at all? I guess in addition to wondering at how many jobs this might be acceptable, I'm wondering how to tell during the application and/or interview process whether a potential employer might be ok with this (besides an obvious shibboleth like the interviewer having tattoos/piercings). Also, if there is nothing specifically spelled out in the employee handbook, what happens if I just show up one day with a piercing or something like that? [link] [comments] |
| What and Where is the best way to learn Group Policy? Posted: 28 Nov 2021 10:59 AM PST Hello everyone, and thank you for taking the time to read my question. I currently work in a position that is similar to a level 2 help desk. I am wanting to expand my IT knowledge to eventually move up in my IT career. This brings me to wanting to learn Group Policy. It seems like something that is a good thing to know regardless of what position I try to move towards next. At my current job I do nothing with group policy and am not even sure how to understand it to know what certain security groups in AD even do or have access to. This brings me to my question of wondering the best path to start learning group policy. I am at a lose for this at the moment. I asked a question a website I found a few months ago but the responses to the question mostly stated that the source I was asking about wasn't very good and there was free material on the internet that was better. My problem is I don't know where to start. I am not even sure what I should know before learning Group Policy. Should I know more about Active Directory before stepping in or is there no real prerequisite for Group Policy? Thank you to anyone who proves advice or suggestions. This community has always been very helpful! [link] [comments] |
| What are your thoughts on Cisco Meraki products, support/service & working there? Posted: 28 Nov 2021 10:53 AM PST Have an interview in a sales role & wanted to know the community's thoughts [link] [comments] |
| ITSM admin vs 2nd line support. Which one to go for? Posted: 28 Nov 2021 10:10 AM PST Hi techies, I've been working on 1st/2nd line support for about 5 years now. Been looking for a changing lately, a potential step up and stumbled upon an ITSM admin in the same organisation. Would you guys say this might be a shrewd career move if I give this a go? Just not convinced if this is a step up yet. Any thoughts on this would be appreciated. It's a toss up between stay in 2nd line until something better comes up vs give this ITSM a go. I've got ITIL mindset btw [link] [comments] |
| How can I as a college student make myself more marketable? Posted: 28 Nov 2021 09:39 AM PST Currently, I'm a 19 and college sophomore pursuing a BS in IT (due to some fortunate scholarship and financial aid, I'm getting this for free, I don't think I would get the degree on my own dime). I've never really had any formal job experience before and I'm afraid of how this might impact me. My end-goal is obviously working in IT and specifically getting internships, so should I look toward getting entry-level certifications like A+ or could+, or would it be more helpful to get any sort of job experience? Would getting an internship be feasible without certifications or job experience? Any other helpful advice or input would be greatly appreciated [link] [comments] |
| Am I being too eager and unrealistic regarding progression. Posted: 28 Nov 2021 04:29 AM PST Hi there, I'm looking for some feedback on my current situation. I've recently taken on a new support role at a great company. I've passed my probation with flying colours. Great feedback from HR and my manger. I'm 9 months in now. My manger and I have hinted at a move into the cloud team but nothing has been agreed on paper. My manager has explained that they would need to replace me before I can move into the team. However, the business doesn't have the funds to replace me for a candidate of equal skills and have instead opted for a low skilled temp for 6 months with an option to keep them on. My manager has hinted that after 6 months I'd perform a handover and move into the cloud team. However, as this person is a temp this may not even happen and again nothing on paper. I have a review coming up and I want to bring up that Id like something more concrete like an action plan of tasks that I need to complete or just an acknowledgement that HR have been informed and that there is a plan. How am I best to proceed? Happy to provide further information to clear up any dark spots. [link] [comments] |
| what do these certificates translate into job wise Posted: 27 Nov 2021 07:25 PM PST what would be better to get the certificate or a diploma? I'm trying to get into I.T. and figure out a direction. but, I don't know what job titles these would translate into Network & Security Management Certificate 864 hours Infrastructure Management Specialist Diploma 1296 hours here are all the certs i would get for completing the diploma. I am assuming the certificate stops at 70-411? CompTIA A+ ce CompTIA Network+ ce CompTIA Security+ ce Microsoft – Windows 10, Configuring Microsoft – Windows Server 2012 R2, Installing & Configuring (70-410) Microsoft – Windows Server 2012 R2, Administering (70-411) Microsoft – Windows Server 2012 R2, Advanced Configuring (70-412) Microsoft Certified Solutions Associate [link] [comments] |
| Is it possible for me to get a help desk job with my current qualifications? Posted: 27 Nov 2021 08:13 PM PST Hey everyone, I'm planning on starting to self study for the Comptia A+ exam in the next coming months, but I already have a couple of titles under my belt. I'm wondering if I can start applying already, or if I should just wait until I finish my A+. I have an associates degree in communications. I also have these three certs from coursera: Google's "IT Support Fundamentals", IBM's "Customer Service Fundamentals", and John Hopkins' "Healthcare IT Support." I'm 20 and I've never had a job before, just a lot of studying lol. THANK YOU [link] [comments] |
| Quickest/Easiest IAT/IASAE Level 3 Certification CCSP/GCIH Posted: 27 Nov 2021 06:57 PM PST Hello IT Crowd! Let me begin by stating I am not saying that these certifications are *easy. I need to get a certification within the next 2 months for my job. As of right now I have a few options to take a bootcamp for the CCSP and/or the GCIH with SANS but I wanted to see if anyone had any recommendations for the best option that didn't have the biggest uphill battle to sitting for the exam. Pros of Certified Cloud Security Professional:
Cons of Certified Cloud Security Professional:
Pros GIAC Certified Incident Handler:
Cons GIAC Certified Incident Handler:
My background, about 5+ years working in IT/Infosec wearing multiple different hats and I am currently pursuing a CS degree. Any other thoughts on the best certification to go for within the IAT/IASAE level 3? [link] [comments] |
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