IT Career I’ve been in Help Desk 3 months and I hate it. Is this normal? |
- I’ve been in Help Desk 3 months and I hate it. Is this normal?
- remember folks in NJ/NYC area know your worth.... dont get stiffed on pay
- Parents are worried that the CompTIA A+ I'm gonna be taking is a scam
- How to get started with security after 5 years of helpdesk with 2 of them being trainee position?
- What do you think of this 3-month training for someone with 0 experience in IT? General IT career advice please!
- Security+ or BTL1? i am having a hard time choosing between the two.
- About to graduate from college. Focus on AWS or Azure?
- Is information technology a good major in 2021 ???
- Sincerely ask for advice in terms of IT students preparing to graduate
- New IT support certification grad, looking for job searching advice
- How much maximum can I earn in Information technology(IT) industry?
- Feeling stressed and anxious working for Big Firewall company. Need some advice.
- How long should you stay in helpdesk? Wondering if it’s time to look elsewhere…
- What to expect from Cloud Computing Infrastructure internship interview?
- Got asked some weird question on an interview... What was the point?
- What is the best way to get started in IT as a System's Administrator
- How do I get out of this mess? I'm a FTE but also a "contingent worker" for a client..?
- Worked for 9 years part-time for a Webhosting company...went nowhere. Now what?
- My career blew up in the last few years, and now I'm trying to salvage something.
- Do all entry level IT jobs demand/require unpaid overtime?
- Do I have a chance at securing a Project Manager position even if I'm a technical person (programmer) ?
- Asking about Information technology career, do i really need to learn coding ??
- What kind of job is this “Operation Maintenance Engineer”?
- full remote position ... but not that much of a bump in pay
| I’ve been in Help Desk 3 months and I hate it. Is this normal? Posted: 01 Oct 2021 05:07 AM PDT I've been in a Tier 1 Help Desk role for a little over 3 months, and I legit fantasize about just ghosting the job every single day on the way to work. I hate it. I hate taking calls, I hate dealing with IT issues I have no idea how to solve, and having to kick most tickets to a higher tier. I hate that the next place to go in my company is Tier 2, which is basically the same thing, but with bigger problems. I hate sitting on my ass in an office all day (something I've never really done before). [link] [comments]  |
| remember folks in NJ/NYC area know your worth.... dont get stiffed on pay Posted: 30 Sep 2021 11:52 PM PDT example of random job in nyc that i guess ppl are hiring 50/hr for. https://www.reddit.com/r/NYCjobs/comments/pymjqy/house_keeper/ [link] [comments]  |
| Parents are worried that the CompTIA A+ I'm gonna be taking is a scam Posted: 30 Sep 2021 10:08 PM PDT I told my parents that after I finished my Pre-U, I'm gonna be taking a career path towards IT (networking mainly) I won't be going for a degree or something. Gonna focus on certs so it's me self learning. A+ as a start. They asked how I'm gonna take the exam. I said online (since were far outside the city nearby). Its a CompTIA exam. They're worried that it might be a scam since there's no formal education (they need to see the school where imma be taking the exam and stuff but I'll be self learning) How do I convince them? What can I say to them to show that this is not some sort of scam [link] [comments]  |
| How to get started with security after 5 years of helpdesk with 2 of them being trainee position? Posted: 01 Oct 2021 05:42 AM PDT I am currently positioned at a helpdesk, and recently being debating with myself what to do further, as everything seems interesting to me right now. I landed on security, but I have no clue where to start. I live in Denmark, and as I work for the government which makes me apply for funding of courses/certs. Anyone has some advice? Also podcasts, articles etc. Is very welcome, I just want to learn more and hopefully soon get out of helpdesk. [link] [comments]  |
| Posted: 01 Oct 2021 09:59 AM PDT Hi folks. I want to start out by saying I have absolutely 0 experience in the CS or IT fields. I have a BSc in Geology and received minors in GIS (Global Information Systems) and Biology. That said, I have no idea what the CS or IT fields entail and would like some advice if possible with my situation. There is a 3-month training program near me that offers training in Artificial Intelligence, Data Science, Software/ML Engineering. They encourage ALL backgrounds non-IT and IT related to join up. The program teaches some Programming, AI, Python Basics to Advance levels, Data Structures, OOPs, Numpy, Pandas, Matplotlib, Seaborn Flash, and SQL. (I have only ever heard of Python and SQL and probably wrote 1 basic script in my life when doing GIS.) My main concern is switching fields. I have not been able to find work since I've graduated. In fact, I have been trying to transition out of Geology-related careers. We are vastly underpaid if we don't go Oil&Gas or hop from Consulting firm to consulting firm. I was to ask these questions:
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| Security+ or BTL1? i am having a hard time choosing between the two. Posted: 01 Oct 2021 08:04 AM PDT As the title suggests, I am having a hard time choosing from these two. I am doing my undergraduate in CYSE. I have the eJPT. I feel like I would pass the BTL1 comfortably but I will have trouble with Security+ because it requires a lot of reading and isn't practical at all. Which one should I choose for a career in cybersecurity world? [link] [comments]  |
| About to graduate from college. Focus on AWS or Azure? Posted: 01 Oct 2021 01:46 AM PDT I just passed my first AWS exam (AWS Certified Cloud Practitioner) and planning to take the next level: AWS Certified Solutions Architect Associate exam. I'm looking at Azure too and looking at the different job postings, there are way more job openings with AWS than Azure, though not by a long shot. My goal is to be a DevOps engineer straight out of college. I can program in Python but I'm also interested in the operation side of things and building solutions/ architectures. I'm strong in Linux, shell scripting, SQL, Python and a bit of React, since these are the tech stack we mostly used in our school projects. I'm interested in doing CI/CD, automation and architecting solutions among other things. Do you think focusing on AWS first is a good move? Should I focus on Azure instead? Do both? Just want to get the current state of the job market. I'm pretty confident with my tech skills but I want something that can help me stand out among my batchmates. [link] [comments]  |
| Is information technology a good major in 2021 ??? Posted: 01 Oct 2021 01:40 AM PDT Pay, demand, difficulty, and any insight is greatly appreciated. [link] [comments]  |
| Sincerely ask for advice in terms of IT students preparing to graduate Posted: 01 Oct 2021 12:49 AM PDT Hi there! I am a final-year computer network and security undergraduate student in Melbourne. If you have watched the news, we just broke the record for the longest lockdown sometimes, over 250 days. I have taken my class online for a couple of years. As a result, a lot of working opportunities have been eliminated and the competition is getting fiercer. To be the one who pretty sure will choose the network and security as the main career, I have been sent more than 20 resumes for an internship. However, I got no response or was not able to get the chance to have interview. From my understanding, the internship is an entry-level job for newbies, but at the end of the day, I found I couldn't even get one. I was overwhelmed and don't know whether this is normal for an undergraduate student when hunting for a job. I really want to accumulate experience from work, but I'm really desperate for now. This has bothered me for half a year and if you have experienced this kind of crisis, or if you have some opinions about it, I would love to see your reply to this post. [link] [comments]  |
| New IT support certification grad, looking for job searching advice Posted: 01 Oct 2021 10:30 AM PDT So my boyfriend is changing careers from Policing to IT. He's just finishing up The google IT support specialist certification through a nonprofit organization called Merit America. He's been in the job placement phase for about 3 weeks now. Where he's pretty much just applying to jobs. He's getting pretty discouraged because his applications have been turned down for most of the positions he's applied for. His only work experiences are 8 yrs in the Marines and 5yrs policing with an associate's in criminal justice. He has no real relevant work experience in IT. Are there other certifications can he get quickly to help improve his skill set? and is there anything I can add to his resume as an entry-level IT support person to help engage potential employers? Are there any contract-type positions like TaskRabbit or Fivver for the IT world where he can get some real-world experience while looking for a permanent position? Due to his current parenting plan, he would love a remote position and can't work most weekends. [link] [comments]  |
| How much maximum can I earn in Information technology(IT) industry? Posted: 01 Oct 2021 06:37 AM PDT Hi I am working as a linux administrator right now ,I just want to know from the expireinced peps in the group that how much can i earn in IT in my carrer like how high can I go if I stick to this profile. Also what is the highest paying skill in IT right now. Is it the what is going to be hot in future Enlighten mee ! Edit : location India [link] [comments]  |
| Feeling stressed and anxious working for Big Firewall company. Need some advice. Posted: 01 Oct 2021 10:21 AM PDT Hey Guys, But today, I feel overwhelmed and stressed. I get pulled into so many directions with the product that I feel like I don't have time to actually learn the product. It's all about putting out fires. At the end of my shift I feel tired and unmotivated. I wanted to learn some cloud stuff, but I end up burned out at the end of the day. I'm considering leaving as an option. However, would I be hurting my future if I leave big firewall company? I guess pay is ok. I wouldn't mind taking a paycut for less stress. I do now have more experience in my belt, but If look for a new role, should I apply positions related to my experience since I do have exposure with the product? A few months back a recruiter reached out to me for a position related to xdr stuff. Told her I wasn't ready to switch jobs. I also understand the importance of learning new technologies, labing and such. I want to continue with this, but with my current position I do feel like I can't do this during my spare time. Networking with people has been hard, since I've been working home. Any advice is appreciated. [link] [comments]  |
| How long should you stay in helpdesk? Wondering if it’s time to look elsewhere… Posted: 01 Oct 2021 10:21 AM PDT I am coming up on 8 months in a T2 helpdesk role. So far I have Net+, CCNA, Salesforce Admin and the NSE 1-3 certs completed. About halfway through Sec+. I am mainly wondering how long does one typically stay in a helpdesk role and then given the certs I have, what should I look into doing next? [link] [comments]  |
| What to expect from Cloud Computing Infrastructure internship interview? Posted: 01 Oct 2021 10:19 AM PDT So about a month ago I applied to a cloud computing infrastructure internship for summer of 2022. I'm in my 3rd year of CIS degree, 20 years old. No real knowledge of cloud computing at all. Funny thing is, in the email they named who would interview me. It's my friend since I was 9 step mom who's the MIS director there and they went to my college. So I'm hoping that increases my odds of getting it. But what should I expect in this first interview? [link] [comments]  |
| Got asked some weird question on an interview... What was the point? Posted: 01 Oct 2021 10:08 AM PDT Here are the questions: -if you were a programming language, which one would you be and why? -tell us one unpopular opinion you have. -if you were a slogan, which one would it be? -ask us 1 creative question, like we did to you. I must confess that I froze and took a long long time to answer each question. How should I react? What is the point? [link] [comments]  |
| What is the best way to get started in IT as a System's Administrator Posted: 01 Oct 2021 09:49 AM PDT Hi All, This isn't for me, its for my boyfriend. He's beginning his transition into the IT industry, a complete career switch from his current title. He's currently on Network+ Udemy course then will go into Security +. I help with study by doing flashcards with him, but as with any studying he can get frustrated or depressed at how slow progress can be fore he can say he understands and memorizes all of the new information he's getting exposed to. Are there any resources, like a discord community or jobs he can take now to give him real world exposure? That's how he learns best. Or someone or a community that can point him in the right direction and sort of be around for questions. He's always on discord for gaming so that would be best too. I'll take anything to help him complete is goal of getting into IT. Also, apologies if I said anything wrong about the field. Still learning the lingo myself lol. [link] [comments]  |
| How do I get out of this mess? I'm a FTE but also a "contingent worker" for a client..? Posted: 01 Oct 2021 09:02 AM PDT I was hired by a company similar to Accenture/ TCS to work as a "consultant" for a fintech company. I'm full time with this company, but every time I work with the client they keep on referring me as a contingent worker and that they might bring me in full time after 3mo to year. Here I am, confused as hell. I'm already a FTE with benefits, etc. with my current company. Why does my boss on the client side keep on telling me that they're looking to onboard me onto their company? Not only that, but the terms I signed up for aren't true. For example, I was told the job was strictly 8-5. Now, client is telling me there is weekend work and overnights. To make matters worse, I spoke to my boss and told him that the client wants to bring me in FT, but my boss says that's not true and that I would still be on my company's payroll. I am trying to get my client side boss and my company boss for a call to figure this out asap. I'm shocked and emotionally drained at this point. I feel like an embarrassment. I feel like I messed up, and since this was my first FT offer out of school I took it without putting a lot of thought into it since pay was decent, structured hours, benefits... The transparency between the company is practically non- existent, my company says client cannot hire me full time, client says they might if I do good. I also don't want to be stuck in this temp/contract/contingent worker type roles anymore. I fucked up.. Is this situation salvageable? Do you think its worth it for me to stay on as FT employee, work as a contingent worker and then see where it goes? Or should I start looking? [link] [comments]  |
| Worked for 9 years part-time for a Webhosting company...went nowhere. Now what? Posted: 01 Oct 2021 09:00 AM PDT When I say it went nowhere, I mean it was for a friend's uncle and for minimum wage. I got raises when federal minimum wages got raised, and that was it. Then the company sold and we were all let go. Luckily, I worked another job as well and this position was only part-time so I wasn't completely screwed. I am now under the impression it will look terrible on a job resume as I never got promoted and it was only part-time. I ended up definitely doing more work than would be required of a standard helpdesk web support technican, such as managing the companies website, but I don't know how to reflect that without red flags or even what to call it. [link] [comments]  |
| My career blew up in the last few years, and now I'm trying to salvage something. Posted: 30 Sep 2021 04:43 PM PDT I have a Ph.D. in a STEM field + 8 years exp at Fortune 500 in that field. After a layoff (took 8 before I was caught in one), I found a position in a software development team for two years in a niche industry. Revenue decline during covid killed off that small company. My prior industry is still contracting (so zero jobs there). Only job I can find is a help desk job at $17/hr., which I start next week. Basically went from almost $200k a year three years ago to $17/hr now. I've never wanted to jump off a cliff (figuratively speaking) so badly. So, I'm in IT now. I'm trying to embrace things and setup to study for CCNA and RHCSA. I currently program in mostly Python and C++. Any advice? [link] [comments]  |
| Do all entry level IT jobs demand/require unpaid overtime? Posted: 30 Sep 2021 10:37 AM PDT I'm 52 and trying to change careers after 25 years in education and psych related fields. I have an MA in psychology. I went back to school, got a B.S. in IT and am now working on certs. I'm less concerned about taking a hit in $ from starting over at entry level than I am about having to work 50+ hours a week with no paid OT. Does the typical help desk job require crazy hours? [link] [comments]  |
| Posted: 01 Oct 2021 12:37 AM PDT My boss wants me to take the Project Manager position internal to our company, which I really do like. I'm also confident that I have the right skills for it. I'm very good at learning stuff and I have managed to finish 5 professional certifications in under a year and I'm currently taking up my MBA. I'm very communicative and i've led the team in multiple process improvements. I've also finished consistently as the top employee each month. I'm aware of the Job Differences and I'm willing to cross that transition. However, what's bugging me is the fact that I'll be competing against candidates outside our company which may have a background that closely resembles the job post (unlike mine). Do I have a shot at this? Perhaps anyone can share some tips or what approach I can take. I would really appreciate it. Thanks! [link] [comments]  |
| Asking about Information technology career, do i really need to learn coding ?? Posted: 01 Oct 2021 07:27 AM PDT To my fellow reddit user can i ask, do i really need to learn coding in college even i dont have any interest about on programming or coding instead i have more interest on hardware like being and technician? [link] [comments]  |
| What kind of job is this “Operation Maintenance Engineer”? Posted: 01 Oct 2021 05:52 AM PDT Job description: Skills, Education and Experience 1. College degree or above, computer-related major, more than 3 years of system operation and maintenance experience. 2. Be proficient in the construction of automated maintenance and operation platforms, including continuous integration, automated subordinates, dynamic release, log center, monitoring center, etc. 3. Be proficient in using Linux operating system. 4. Be proficient in Python, Shell, Django, Django-REST framework or Flask is preferred. 5. Be proficient in Jenkins, Experience of Jenkins pipeline is preferred. 6. Proficient in building Zabbix monitoring, CDN, DNS configuration, familiar with cloud service environment configuration, cloud storage, aws operation and maintenance platform is preferred.6.Be proficient in building Zabbix monitoring, CDN, DNS configuration, experience of cloud service environment configuration, cloud storage, aws operation as the platform is preferred. 7. Prefer to have experience in finance or gaming industries. 8. Experience in management and monitoring of a diverse and geographically distant network architecture. Main responsibilities 1. Responsible for the planning, design and development of the operation platform. 2. Research on new technologies of operation and maintenance, Establishment of operation and maintenance specifications. 3. Management and documenting of all current systems owned and used by the organisation. (Includes 3rd party systems) a. Is this some devops kind of role? b. I was approached by a recruiter LinkedIn about this job even though I'm don't have any IT exp. and I'm on the second year of my CS degree. Is it worth applying for? [link] [comments]  |
| full remote position ... but not that much of a bump in pay Posted: 01 Oct 2021 05:40 AM PDT So my employer is not budging on the full WFH status. We've seen employee attrition with like 5 people leaving in about month's time. I was recently forced back in the office once a week (for now) and it was the most ludicrous display of micromanaging by upper management. All these knowlege workers (IT) that can do their job remotely coming in to just sit there and look pretty/busy in an office. It was kind of my breaking point. Worse, they're planning to expand it to 3 days a week. Anyways - I've been interviewing for a position that is full WFH in the USA. The tech and job seems challenging. Unfortunately, their salary cap is just a few thousand more than I make now. I haven't received a full offer yet but I'm expecting one soon. Has anyone dealt with this situation? Do you consider full WFH status as a big enough benefit for maybe a lower than expected salary? What else do you take into consideration? [link] [comments]  |
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