IT Career [Week 31 2021] What would you like to know Wednesday? General Question Thread |
- [Week 31 2021] What would you like to know Wednesday? General Question Thread
- I got made redundant, found a new IT Support Job, but I am terrified of speaking on the phones
- Should I Start With Azure Fundamentals or Go Straight to Azure Admin Associate?
- Hate my Helpdesk job. What are some IT jobs with less end user support?
- Comptia A+, Net+ and Sec+ salary with 10 years expeeience.
- Cloud computing jobs and freelancing opportunities
- Resume review for IT student graduating in the Dec with no Computer work experience
- Should I keep my major has CIS or switch to IT? It would add another year to my degree.
- Certification help please! (Microsoft, Cisco, JNCP, CCNA, etc)
- I'm not sure how to progress from here, need help with determining the best course
- Not sure where to go with my career? (Project Manager)
- Do ITIL foundation exam study books go out of date like other certificates?
- Internship Recommendations for an incoming college Junior.
- Should I start with where I'm at or shoot for the stars?
- How to switch from IT support to data analyst career?
- What's the best play for pivoting from electrical/mechanical/aerospace engineering into IT?
- SAFe for Teams Training Recommendations. Does anyone have any course recommendations?
- [August 2021] State of IT - What is hot, trends, jobs, locations.... Tell us what you're seeing!
- What are the best ways to move beyond help desk jobs?
- Resume Review Time, Applied to 100's of positions entry level to Management and am only getting snubbed, Please help!
- Phone from my previous employer — Should I use it as my personal?
- What do I do next ( Im a CS final year UG student and confused about what to do next?
- What is better as a career, Cloud Security Architecture or Security Management?
- my Manager left our Org. I feel like I am getting screwed
| [Week 31 2021] What would you like to know Wednesday? General Question Thread Posted: 04 Aug 2021 01:12 AM PDT Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments]  |
| I got made redundant, found a new IT Support Job, but I am terrified of speaking on the phones Posted: 04 Aug 2021 03:50 AM PDT Hi, So I was recently made redundant from my first proper job, and I was doing IT tasks, like admin, AD management, general first line IT support for a small business. But they decided to let me go as they felt like I had more potential. So I got a new job at a much bigger company, which is IT support for other companies (something I thought I would be good at. I'm on my third week and I have just been told I'm going to take my first phone call on Friday afternoon. I have ALWAYS been scared of making phone calls, even at my old job, I would spend 30 minutes trying to do other things to avoid calling, and in most cases, someone else would call for me. I knew it was a part of the role but I was in such a rush to get a new job because of my fear of becoming unemployed again, but now I wish I never joined because I dont think I can do it. What do I do? Should I leave and go into another field? I have such a passion for IT, but I am just terrible on the phone. How can I explain to my boss, I am just unable to do it? Help!! [link] [comments]  |
| Should I Start With Azure Fundamentals or Go Straight to Azure Admin Associate? Posted: 04 Aug 2021 02:13 AM PDT So I've just completed my A+ and Network+ and have been applying to jobs for the last week or so with little success. Throughout my job hunt, I've noticed the majority of positions I've been applying for want MCSE certification. Now that MCSE is over I'm assuming the next best thing is to follow the Azure IT Professionals route. I have no real experience with Azure or cloud in general but I consider myself to be fairly competent with IT and had no real issue getting my A+ or N+. Could anyone tell me how the difficulty of the Azure admin cert stacks up against say the N+ and whether you feel the Fundamentals course is necessary or just fluff like the CompTIA ITF+ cert? Alternatively, are there other certs that would stand out more and/or lend real credibility to my skills during the job hunt? I have a commerce degree in Business Management but not IT related. My goal right now is to get an entry level (level 1) support desk or a junior network technician job in order to gain real-world experience. Any guidance would be greatly appreciated. Edit: Thank you all for your advice. There seems to be a consensus towards doing Fundamentals first so that is what I will do. [link] [comments]  |
| Hate my Helpdesk job. What are some IT jobs with less end user support? Posted: 04 Aug 2021 06:49 AM PDT Hey guys so like the title suggest, I've currently been working my first IT Helpdesk job for about a month now and I absolutely hate sitting on the phone all day not being able to move aroundI work from home so it could be way worse but being confined to my room all day has me absolutely scared I'll become depressed.I work for an MSP with that supports around 15k users and the calls are horrid. It's just nonstop. I never pictured myself sitting in a box all day staring at screen on the phone all day so teaching end users on how to properly plug in a laptop charger. Im micro managed as I get a message anytime I'm on a phone call for too long or if I spend too much time finishing up a ticket, I get a message on teams asking me what I'm doing and to head back to the call queue. I currently have my A+ and will have my N+ by the 21st. I do plan on getting my ccna by January. And just to be clear, I'm not looking to escape helping users but I would like to do something that I'm not stuck at a desk answering 15-20 phone calls a day. I would like to work on projects and keep helping end users to anything that isn't being held hostage on the phone line ALL day. Sorry for the rant, but are there any IT jobs after Helpdesk that would allow me more freedom to learn new technologies and work on IT related projects ? [link] [comments]  |
| Comptia A+, Net+ and Sec+ salary with 10 years expeeience. Posted: 03 Aug 2021 10:47 AM PDT I recently started a position at 70k a year and after starting, acquired my A+ and Net+ (had Sec + for 5 years). What would a decent salary look like for someone who holds those certs with 10 years in IT, 8 of those being military. I also have a Top Secret clearance if that helps. Any input is appreciated, thank you! [link] [comments]  |
| Cloud computing jobs and freelancing opportunities Posted: 04 Aug 2021 08:00 AM PDT Hi there, I'm about to start a learning path to be specialised in Cloud computing. This path includes courses, certifications and hands-on labs projects. I wanted to know if ever I don't find a job in a company, are there opportunities to get some work in freelancing platforms? For instance, that is what happened to me about being specialized in WordPress, I never got a job in a company but I got gigs on freelancing platforms. And this scenario can happen again, I am 36, I don't have a computer science degree, and I'm not an English native speaker [link] [comments]  |
| Resume review for IT student graduating in the Dec with no Computer work experience Posted: 04 Aug 2021 12:55 AM PDT Goal: I just want to have a presentable resume to show that I'm a hard working individuals who has computer interests for desk help, business analyst, data analyst, or IT audit internship/jobs. Hello, I've linked below a rough draft of my resume which has my education and work experience info. I know that product associate isn't directly related to IT. But I have no other IT related work experience and I just felt confident enough posting I skills I feel like I have received working in manufacturing. While I wish I could have signed up for an internship earlier in my school career, unfortunately due to financial circumstance and family health issues, I had to focus on just keeping a job while attending school. My main issues is that I just feel unconformable listing out computer skills like SQL or Python when I haven't used them yet in a work setting. I know that I'm just starting out but the list of requirements for most entry IT jobs listing makes me feel discouraged as a beginner. I just want some career direction so that I can better utilize my time instead of just grabbing a list of certifications for a entry level job for IT work experience. How does this subreddit deal with getting bombard with different qualifications or skills when trying to apply for their first job/internship? How would you recommend posting SQL competency in a resumes? [link] [comments]  |
| Should I keep my major has CIS or switch to IT? It would add another year to my degree. Posted: 04 Aug 2021 06:59 AM PDT Basically the title. I'm going into my 3rd year of my CIS degree this month and have taken 3 of my major classes. Even after my 4 years I'll still need 18 elective credits to graduate which sucks. Might do summer classes so I don't need to stay longer. Would switching my major to IT benefit me more? It would add probably another year to my degree, which I don't really want to do since my scholarship is only 4 years. This coming spring I plan to apply for internships to get some experience. Thoughts? [link] [comments]  |
| Certification help please! (Microsoft, Cisco, JNCP, CCNA, etc) Posted: 04 Aug 2021 10:32 AM PDT Does anyone know any cheap (Free) options for any of the IT based certifications (Training (Preferably with labs))? [link] [comments]  |
| I'm not sure how to progress from here, need help with determining the best course Posted: 04 Aug 2021 10:28 AM PDT I've been doing tech work since 2008. I began as a computer repair tech in a mom n pop store, moved to lead tech and trained other techs/managed teams of them. I then moved to a "tier 2" job at a manufacturing facility. I've risen from that to Team Lead, and would be in the running for an Operations Lead spot except my company is losing our contract as our client wants to insource their IT. My official title is Senior Systems Engineer, but when I check websites for that...it doesn't fit. We're basically Help Desk - On Site. We play smart hands for higher tiers of support, we take things helpdesk can't fix and fix them or escalate them. We do not do any coding or anything like that. I went out and got Scrum certified a few months ago as I've been acting as Scrum Master over the support teams for over a year now. I'm currently working on my AWS CLF-C01 cert also. I'm finding that most Scrum Master work wants me to know how to code (I never learned) and have experience with software development. I'm currently A+, Net+, and CSM certified without a degree. Just trying to figure out how to go higher/make more money in the US with this, I'm making $52/000/year right now. Any advice is welcome. [link] [comments]  |
| Not sure where to go with my career? (Project Manager) Posted: 04 Aug 2021 10:16 AM PDT Hi all! Seeking advice on where I could go next with my career. Currently I am employed at a Fortune 500 company, been in my current position for a year and employed here since college ended a few years ago (internships etc). This is my first full fledged (assoc) PM job and I am in a PMO. I provide reports, maintain our Jira space, work on new processes and support the TPMs and above. Because of reporting I have a great working relationship with the leader of our org. My boss is completely detached from his job and is incompetent, unable to give me technical advice or direction on basically anything, and is generally dead weight. I've had a one on one with his boss (who was supportive) and brought this up to his coworkers who are more than understanding and proving me guidance. I really think I am at a great company, the majority of my professional connections are here and this is a super hot space with a lot of room to grown and in a place of tremendous investment to our company. I also feel as if there is a lot of room to move into the TPM route or inside another vertical in the org. The thing is, I do like my responsibilities and the ability to have some autonomy and do reporting. I feel like the next steps are: A) Leave the PMO, but unsure about the TPM route B) Stay with the PMO C) Look for a totally different org D) Leave the company (last resort lol) For reference I make $120k /yr, have $100k in stock. Any advice would be totally appreciated! [link] [comments]  |
| Do ITIL foundation exam study books go out of date like other certificates? Posted: 04 Aug 2021 06:01 AM PDT Hello all: I found an ITIL foundational exam book at my work that a former employee left behind. It's the "Sybex Foundational Exam Study Guide". By Liz Gallacher and Helen Morris. Published in 2012. It has "Accredited to 2011 syllabus" in the top right corner for the cover. Is this book still valid to study from for the ITIL foundation exam of is it out of date? I noticed the exam is on ITIL4 now. Is that much different from previous exams? Thank you. I can try to provide more details on the book if needed. [link] [comments]  |
| Internship Recommendations for an incoming college Junior. Posted: 04 Aug 2021 09:33 AM PDT tldr - I'm entering my junior year of college (infosec major), no prior experience, looking for internships that would help me break into web application or network pentesting. Entering my junior year of college (infosec major), I'm looking for relevant experience before I graduate. I'm studying to become a web application or network penetration tester. I am aware most do not get this job out of college, but I'm putting my best effort into it. I'm finishing up my CCNA, I do personal coding projects working with different languages and technologies, I have placed in hackathons and taken part in numerous CTFs. The only thing I'm lacking is relevant work experience. Based off of what I've done, what internships would best fit my interest in becoming a webapp/network pentester? [link] [comments]  |
| Should I start with where I'm at or shoot for the stars? Posted: 04 Aug 2021 08:33 AM PDT Hello everyone, To make question short, I'm starting to apply for jobs in IT and Security. I'm one semester away from graduating with a Bachelors in Information Management, Network and Security Assurance. I have an A+ certification and 10 months of student help desk (mostly resetting passwords and MFAs). My intention is to apply to as many jobs as possible but should I disregard positions that are way above my experience and knowledge level? For instance, I'm on the fence of applying to a Senior Information Security Analyst position which requires more experience than I have or should I just disregard that and focus on entry level positions in IT or Security. Other than school I'm studying for the Net+ and Sec+ as well as learning/playing from TryHackMe.com. My goal is to go into the Information/Network/Cyber Security field in the future. I apologize if this question has been asked many times before. [link] [comments]  |
| How to switch from IT support to data analyst career? Posted: 04 Aug 2021 08:24 AM PDT I've been working in IT support for a few years and would like to make the gradual switch to data analysis. I do a lot of home projects with python and R and self-learning in data analysis. What would be the best way to make the switch? [link] [comments]  |
| What's the best play for pivoting from electrical/mechanical/aerospace engineering into IT? Posted: 04 Aug 2021 07:38 AM PDT In typical "Millenial in 2020" fashion, I quit my job as an engineer (on good terms) and moved closer to family with no other plan. I decided to look into pursuing IT as it's been a hobby of mine and got my Sec+. It was the piece I needed to check boxes for gov jobs. One thing that attracted me to IT was the ability to work close to home (as opposed to engineering where you home close to where you work). Near where I live are many openings for things like Server admins and Cloud security engineers with non-gov entities. As someone coming from a non-IT professional background, but not looking for a strictly entry level position, what would be the quickest path to making myself marketable for these positions? My guess is gaining some cloud experience (maybe AZ-900) and going in that direction. Am I being unrealistic? [link] [comments]  |
| SAFe for Teams Training Recommendations. Does anyone have any course recommendations? Posted: 04 Aug 2021 06:19 AM PDT One of my require goals this year is to become a Certified SAFe professional. To do this you have to take the SAFe for Teams training. Does anyone have any good training courses they can recommend for SAFe for Teams? The cheaper the better - while my company will pay for this it comes out my training budget and I had other trainings I was looking at. [link] [comments]  |
| [August 2021] State of IT - What is hot, trends, jobs, locations.... Tell us what you're seeing! Posted: 04 Aug 2021 01:12 AM PDT Let's keep track of latest trends we are seeing in IT. What technologies are folks seeing that are hot or soon to be hot? What skills are in high demand? Which job markets are hot? Are folks seeing a lot of jobs out there? Let's talk about all of that in this thread! [link] [comments]  |
| What are the best ways to move beyond help desk jobs? Posted: 04 Aug 2021 12:38 AM PDT So I graduated with my Bachelor's in Dec 2019, got a job as a Service Desk analyst a month after graduation, 16 months later I got promoted into a Senior tech role, & I've been here ever since (1 year & 8 months total). I am beat, Been feeling this way for like the past 9 months already. I've been applying to other jobs, feeling confident on interviews, but I haven't gotten any offers. Well, I actually got one offer to one of the biggest companies in my state, & I passed on it (regretting it now), because it was only a contract position & just service desk, & I'm often told to never move from help desk to just another help desk role. When my current job started offering promotions, I applied & actually got it, & I was excited thinking that things were going to get better, but it did not. My company sucks & it seems to be getting worse, a lot of colleagues that I've built good relationships with are starting to leave, & some of them have been here 10+ years. I often think about just getting a factory job. There's one where I live, & it's like the goldmine for factory workers, pay's a lot more than my place. I've been at factory jobs before, I don't think I ever felt as down as I am right now about a job. How did you guys finally move on from your first IT job? [link] [comments]  |
| Posted: 03 Aug 2021 02:22 PM PDT Title says it all, Since graduating in 2018 I've applied to 100's of positions both within my own company and outside only receiving 3 interviews. With word on the street being that jobs are readily available I can only imagine something is wrong with my credentials or resume itself. Here is a copy of what I am currently working with, making small changes here and there to it for specific positions. Update: https://imgur.com/xgYapZt Based on feedback I made some updates already and appreciate all that you guys do and whatever else you can help me with. [link] [comments]  |
| Phone from my previous employer — Should I use it as my personal? Posted: 03 Aug 2021 07:39 PM PDT The parent company of my previous employer is the one I work for now, and the phone I was given is nicer than my current one. That phone was purchased through the parent company, so I do not have to return the phone since I still work for this company. I am not responsible for device payments, and it came with an activated SIM. I've combed through the iOS settings and profiles / management settings and it is not being managed by any MDM software. As someone who worked for an MDM company, I don't believe there's any way for them to access my data if I use my own SIM. All they could do is ask I return the phone and I can then wipe and return the hardware. I am heavily considering, then, transferring my data over to this new phone. Is there any real good reason not to, in this unusual circumstance? [link] [comments]  |
| What do I do next ( Im a CS final year UG student and confused about what to do next? Posted: 03 Aug 2021 08:12 PM PDT Im doing Computer Science and Im baffled about to whether to choose Machine Learning or Data Science or Web Development ? as far as now I have a good basics of these and have certifications for all 3 branches . I have my 4 year degree and im not willing to take PG for now but may consider part time PG later I get a job .. I love doing Algorithms and solving problems , but I feel web development makes things easier in the future ... I just have UG CSE degree and I dont know whats the next step ? Even if I consider Machine Learning or DS will I be able to get a good job (atleast a decent one) , Is learning and having certifications and some projects enough for ML or DS ? I dont even have idea what to choose Please help me if you have good knowledge about the roadmap of getting my desired job. [link] [comments]  |
| What is better as a career, Cloud Security Architecture or Security Management? Posted: 03 Aug 2021 11:21 PM PDT Hi. 10 year experience in Microsoft platforms including SCCM, MCSE certified most of my career. This year I acquired CISSP and have just passed CISM. I've been learning a lot. I've seen that Cloud Architecture jobs are hot. My job situation is forwarding me towards management, but I've seen the Microsoft Cloud Architects are having a good compensation in the US (I don't live there, but I use those salary averages for comparison). I want fun but also work-life balance. Should I focus into the Microsoft Cloud (and becoming an Architect) instead of general security management for work-life balance? I'm pretty agile to stay current. But I need to start doing my personal hobbies aswell. Thanks everyone. [link] [comments]  |
| my Manager left our Org. I feel like I am getting screwed Posted: 03 Aug 2021 12:21 PM PDT I am currently employed as an IT Assistant Manager. Recently my boss moved on to bigger and better things so my responsibilities have changed a bit. Currently, I am responsible for all systems administration, network admin, budgeting, project planning/execution, and helpdesk work. I previously had a team of 3 who directly reported to me but with my boss gone, I am down to one direct report. My direct report is basically limited to helpdesk work as he lacks the skills required to do most things. I currently make $58k a year and support an organization of around 120 employees. My pay did not change when my manager left and it doesn't look like they are in a rush to replace him. Outside of work I am pursuing my OSCP to hopefully move into the pentesting world as that is my dream job. With work and studying I just feel burnt out. Thoughts? Ideas? Alcohol? [link] [comments]  |
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