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    Sunday, July 4, 2021

    Samsung Daily Support Thread

    Samsung Daily Support Thread


    Daily Support Thread

    Posted: 04 Jul 2021 07:19 AM PDT

    Welcome to the Daily Support thread for r/Samsung. You can use this thread to ask questions about devices, troubleshoot tech problems or ask buying/selling advice.

    Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found here: Detailed Rules

    Join our Discord for immediate help & Samsung Support if you can't find the answer you need:

    The new Daily Support Thread is posted each day at 06:00 AM EST (Click HERE for other timezones) and then the old one is archived. If this time is near when you want to post your question, it is advised to wait for the new thread to be posted.

    submitted by /u/TheQuatum
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    Coming back to Samsung after 3-4 years

    Posted: 03 Jul 2021 09:07 PM PDT

    Just got an S21U after being on a Pixel for 3 1/2 years. I would have been happy with the Pixel 5, but had a few reasons to try being back with Samsung. I played with the 10x and thought it was a little fun. It requires ideal conditions, but is better than options I've seen before.

    Much more decisively, I'm only on the hook for $450 for the beast and am relatively confident the battery life will be good enough (even though it may or may not be as good as the Pixel 5 battery life).

    Anyway...

    To catch up with things in Samsung world, I sorted this sub by Top, set to This Year.

    • Post 1: Dunking on Apple for not including charger (a dunk that doesn't age well)
    • Post 2: Dunking on self for copying Apple
    • Post 3: Samsung is experiencing a fall from grace
    • Post 5: Trying to dunk on Apple
    • Post 7: Samsung ditching charger and earphones
    • Post 9: Bragging about MST (a brag that doesn't age well)
    • Post 10: Ads (Yes, I've seen one in the first week)
    • Post 13: Silliness (this one people may not see the same way I do, I accept)
    • Post 14: MST again

    Diving into the comments, I find highly-upvoted things like "well, at least Samsung will have an SD card slot in the S21 Ultra."

    That said...

    This phone is a technological marvel. It has taken some tweaking to get it to a place where I can use it joyfully without a thought, operating as if it is not a hobby, but just a crucial and reliable tool. It took tweaking, but worked and was rewarding. If, instead, I have a week or month where I want to dive into all the things it can do, this phone will excel.

    I'm looking forward to the experience and hoping this sub has new, fun, useful, beautiful things to explore.

    submitted by /u/sophware
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    S21 128GB vs S20 FE?

    Posted: 04 Jul 2021 05:32 AM PDT

    I have had my Galaxy A6 for 3 years and it's time for an upgrade and I am stuck on which one I should get.

    The biggest problem I had with my A6 was night time photos and videos so I would like to know how good the S21 and the S20FE are in night time photography? (Regular photos at night as well as pictures of the stars)

    I've seen tons of videos saying that the S20 FE is more phone for the price so what do you guys think?

    The price for the S21 128GB is around 740€ and the S20 FE is around 500€.Side note: S20+ is 700€, how good is the S20+ compared to the other 2?

    submitted by /u/Wyolop
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    How good is samsung A52 for playing games and heavy use compared to other phones within same same price

    Posted: 04 Jul 2021 06:20 AM PDT

    Title pretty much explain it.

    I am willing to buy a new phone. Samsung A52 seems promising. But want to know how is it in practice from its user. I want to download heavy games and play them for long time watch movies and so on. My old phone already handle them but does it heat fast? how its battery life does it go down fast? Does it have double window feature?.. etc

    I don't switch phones every while e.g. my J7 prime is with me for 4 years now so expect the phone to stick with me for a while.

    Also i want to see if there is other phones samsung or not flagship or not that is straight up much better than samsung A52 if present ofc within same price range.

    Thanks in advance.

    submitted by /u/Moath2015
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    Galaxy buds pro - connecting question

    Posted: 04 Jul 2021 07:45 AM PDT

    Hi,

    I bought a pair of sealed Galaxy buds pro from Mercari.

    They don't pair with the Galaxy app. My question is, are the earbuds supposed to say "connected" "disconnected" & "pairing"?

    They didn't come with an extra ear tips just the charger.

    It says SM-R190. Are they fake? Or they are not the US version? I don't have the box with the serial number

    submitted by /u/mignonminion_
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    Gmail app notifications

    Posted: 04 Jul 2021 07:40 AM PDT

    Hello,

    I am not receiving any emails from Gmail app in my samsung galaxy m51 I have notifications on and nothing. Something I noticed was that when I go to Gmail I have to refresh the inbox to verify that I got sent emails or not so I think that's connected with my issue

    Thanks.

    submitted by /u/mohracall
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    Questions about the difference between a Knox device and a Non-Knox device

    Posted: 03 Jul 2021 07:04 PM PDT

    I have spotted a Samsung that doesn't have Knox, and a more expensive one that does.

    • If both of them are locked, what would be the difference between information able to be extracted from the Knox device vs the Non-Knox device?
    • Can you "encrypt" a non Knox device? I remember a few years back that was an option on Samsung before Knox, is this still available?
    • What actual security benefits does Knox have outside of things like Samsung Secure Folder and Android Pay?
    submitted by /u/TowelTraditional1595
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    Samsung A22 5g, is it good?

    Posted: 04 Jul 2021 06:22 AM PDT

    Is it worth investing? I just saw as a recent release bc I'm planning to upgrade my current one.

    For anyone who has it already, how is your experience?

    submitted by /u/ciejie
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    new Galaxy Pro 360

    Posted: 04 Jul 2021 06:04 AM PDT

    hi all - got the samsung 360 pro. like the keyboard a lot (contrary to reviews), screen, build quality and weight all great. the pen experience is making me consider returning it along with track pad false hits.

    wondering if anyone knows of a good pen replacement for the s-pen. something more like the apple pencil with a hard tip? also if anyone knows of settings to fix palm rejection issues?

    tx

    submitted by /u/DangerousStruggle
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    S20 FE (Snapdragon) or Note 10 plus

    Posted: 03 Jul 2021 06:54 PM PDT

    A lot of people here recommend the Note 10 plus here, and turns out it's on discount right now.

    Thus right now they are pretty similar in price (The S20 FE is like 50€ cheaper)

    So would it be a better choice than the S20 FE Snapdragon? The price is very similar, but i don't know if the camera quality is good especially since i'm trying to get into photography (i know phones aren't good for that).

    So should i get the Note 10+ or the S20 FE?

    Also the Note 10+ is not going to get updates anymore from what i heard will that be a problem?

    View Poll

    submitted by /u/Matixs_666
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    Galaxy A71 (2020) autofocus/background blur too strong?

    Posted: 04 Jul 2021 05:17 AM PDT

    When taking a picture, autofocus locks on the closest thing, leaving other things in varrying degrees of blurry. Same when I tap where to focus, other things are blurry. Tried other camera apps like Open Camera and FV 5 but no change. Any idea how to fix?

    submitted by /u/otoglomba
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    Terrible battery life with s10

    Posted: 03 Jul 2021 07:32 PM PDT

    I'm getting pretty bad battery life with my S10. I use HD screen res and limit cpu usage. I'm losing battery pretty quickly. I usually try to preserve my battery by not overcharging and usually don't fully charge it. Any tips to improve it?

    submitted by /u/jonahsfernandez
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    Samsung S21U International vs US Unlocked

    Posted: 03 Jul 2021 10:30 PM PDT

    Hey guys I was just wondering what are your thoughts on the International version VS the US Unlocked version. Im usually out of the US 2 out of 12 months a year. But not sure if the better chip and updates for the US version trumps everything else.

    submitted by /u/slx_Rancy
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    Per app dark mode - good lock/native

    Posted: 04 Jul 2021 04:20 AM PDT

    As a new proud owner of the new S21 plus and coming from a Xiaomi miui 12 device there was an option to enable dark mode on a per app basis.

    I was wondering if there is a similar way to do that on one UI 3.1? So far I enabled the "force dark mode" from dev settings

    but maybe a good lock module has that option for certain apps?

    I'm asking because my SwiftKey theme seems to get inverted somehow and Idk if it's like a bug or not. I turned off dark mode and then turned it on again and it's functioning properly (for now)

    submitted by /u/Ashraf_mahdy
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    Why do apps direct to the play store and not the app?

    Posted: 03 Jul 2021 04:23 PM PDT

    When I press on a reddit link, it will derect me to that page but still within reddit. In, for example Instagram, I am given the option to "switch to app". Yet when I press that button I get redirect to the play store instead of Instagram, even though Instagram had been installed. This used to not be the case before Android 11, so I hope someone can help me fix this!

    submitted by /u/LieutenantCrash
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    Moisture removal

    Posted: 03 Jul 2021 10:56 PM PDT

    I thought about this because i'm on my s10+ and got a little moisture in the charging port so i'm not able to charge it right now.

    I have a suggestion: what if samsung added a feature similar to the moisture removal on the apple watch where you could press a button and get all that moisture out to be able to charge it quickly?

    Probably not much help since they'd probably want to focus on wireless charging, but it's just a thought. I'd personally like to see it and think its a good idea, but i'm no expert so i don't know if its exactly possible to do or even worth the effort, but i think it'd be cool anyways.

    Thoughts?

    submitted by /u/redrider494
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    About to pull the trigger on the S20 FE

    Posted: 03 Jul 2021 03:00 PM PDT

    I'm looking on Samsung, and I think I get the best deal for this phone. After trade in, I can get this phone for 184.99 and with tax, 203.

    I am going from the iPhone 11, and it's honestly pretty bad. I bought it renewed from Amazon, but honesty I think I am done with iPhone for now.

    S20 FE has the most bang for my buck, plus with microSD, I'd say this is better than the regular S21. I wanted to get the S21 at first because it's newer and get more updates but I figured price is a big thing to me, as well as battery, performance, and camera quality.

    Wanted to know if I am making the right choice. I know S21 FE production was halted, so I figured now is a good time. (U.S.A. by the way so Snapdragon I believe)

    Thanks!

    submitted by /u/noicedeb8r
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    S20 fe Google feed

    Posted: 03 Jul 2021 10:23 PM PDT

    Any news regarding it? I start to regret getting this phone

    submitted by /u/maxim1400
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    S galaxy watch horrible battery

    Posted: 03 Jul 2021 09:39 PM PDT

    My S galaxy watch battery only lasts about 4 hours from 100%. Most of the time I only check the time 3 or 4 times and use it for nothing else. What do I do?

    submitted by /u/Market_Pliers
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    My Galaxy Note 9 keeps turning off anytime I'm disconnected from any source of wifi and it also turns off when I use the biometric fingerprint scanner. How can I fix this?

    Posted: 03 Jul 2021 08:30 PM PDT

    I'm not sure why this keeps happening. Anytime my phone is disconnected from a stable source of wifi, it just turns off, even when I use data it turns off. This has been going on for months and I don't know why. Does anyone know why it keeps shutting down and how I can fix it?

    submitted by /u/Motor_Champion
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    Who do I message?

    Posted: 03 Jul 2021 06:10 PM PDT

    Who do I message about these Samsung updates? I have a Samsung Galaxy A7(2018) Android Version 9 and I want to update it into Android Version 10 and only install the Internal Audio Recording Feature, I don't care about the others stuffs like Dark Mode or whatever those are, I'm only interested in Gaming and I want to be able to record internally.

    submitted by /u/CastCow55211224
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