IT Career I'm an incoming IT Support Engineer at Amazon out of college. What can/shoould I do to jump into cloud/dev-ops within a year or two? |
- I'm an incoming IT Support Engineer at Amazon out of college. What can/shoould I do to jump into cloud/dev-ops within a year or two?
- Network Engineer looking for next step
- Career options after an AWS cloud support role
- Going back to college after working in IT for a few years. How much will it matter what I major in?
- Funny question: What's the attire of an IT guy?
- Is there a niche in IT if I find setting up services kind o boring, but really like experimentally breaking them?
- New job!!! Finally off the hell desk!!!
- Should I take the job?
- Looking for some help with upcoming interviews
- Mental health and burnout
- Lost at the moment
- How do you learn about different job roles/titles that you haven’t heard of or been exposed to before?
- Prison IT
- Would getting my CCNA after obtaining juniper associate be a good idea?
- Should I even consider career change
- Software Engineer Certificate
- IT Helpdesk looking for Network Engineer. Resume advice
- Trying to get into IT with just an Associates
- Which degree should I get?
- IT Career Evolution in the USA
- Funneled myself into Support hell. Please help me make a shift early in my career?
- Would it look bad if I apply to Amazon with Azure certificates?
- How can I learn and practice Linux?
| Posted: 29 Oct 2020 01:12 AM PDT Long story short, I go to a pretty decent university in New York. I had two internships, including Amazon and worked in the IT department during my time here. I got a return offer from Amazon to start next August 2021, so right now I would really be grateful for any advice from dev-ops professionals for my situation. I make pretty good money, about 85k per year on average for the next 2 years. I'm really grateful for this position as I know from my friends that jobs are hard to find in this time. I'll be doing IT Support Engineering work for Amazon at a Fulfillment Center, which is based mostly on projects, networks, IT Support, a little linux I think. My end goal is to try and jump into AWS as a Cloud Support Engineer and move myself on up from there in a year or two Cloud is my goal, and I really want to do it the right way, becoming a really good tech guy and reliable, while maximizing my own goals. I would really like some advice for my situation. Thank you [link] [comments]  |
| Network Engineer looking for next step Posted: 29 Oct 2020 08:18 AM PDT Ive been an engineer for about 4 years, in IT for almost 10. Currently, Im at a company that is pretty solid, WFH due to covid, low chance of layoffs, and pays around 115k. Its mainly project based, but we do get into a lot of lower lying user issues due to department structure. I'm not trying to leave my current job, but I don't want my skills to stagnate. Im decent with automation and cybersec, although I've only been able to implement them in a lab environment, not production. I can't decide if I should be studying more automation, cyber security, or pursue the CCNP. The longer I stay in this industry the more it seems that deep technical knowledge of network infrastructure never gets old/outsourced. My gut is telling me to go for the CCNP package because of its longevity in the industry and the fact that the exam is HARD to pass. Its not something every tom, dick, and harry is going to knock out over a weekend of exam cram. However, I believe my "passion" (spoken loosely) actually lies in the security aspect. Most of my labs are focused on offensive security using Linux VMs and Docker containers to execute layer 2, CNC, and reverse shell attacks. However, getting into a true security role is difficult without having a network of sec professionals to vouch for you. In the end, my main goal is to stay relevant and competitive in the market. Im really open to devops, security, or network architecture. I would even entertain management under the right circumstances. In a perfect world REMOTE WORK is my goal, but Im realistic about my expectations. What do you think my next move should be? [link] [comments]  |
| Career options after an AWS cloud support role Posted: 29 Oct 2020 07:18 AM PDT Hi All, Just wanted some suggestions. What are the possible career options after being an AWS cloud support engineer. I am not from a DevOps background. I am more from a networking background with high experience. I am not interested in a sales/solution architect role. How do I survive in IT ? I am very confident with my technical skills but scared of making mistakes. Thanks, [link] [comments]  |
| Going back to college after working in IT for a few years. How much will it matter what I major in? Posted: 29 Oct 2020 05:14 AM PDT I think I basically have three options for majors, and I'm not sure how much it matters which I choose:
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| Funny question: What's the attire of an IT guy? Posted: 29 Oct 2020 09:20 AM PDT What do IT guys wear usually? Jeans, khakis, cargo pants with collar shirts, polo, dress shirts? What is it usually? Sports track-top? [link] [comments]  |
| Posted: 29 Oct 2020 05:07 AM PDT For example, if I was going to setup a dns server in my homelab it would mostly be to do things like:
My strong preference for Linux is mostly because I can do things like delete and corrupt files and uninstall core parts of the machine to see what would happen. Is this there a niche in IT for this kind of thing? [link] [comments]  |
| New job!!! Finally off the hell desk!!! Posted: 28 Oct 2020 03:16 PM PDT Long time lurker, second time poster. I recently secured a position as a software trainer for a Fortune 500 company. Super excited. Been doing help desk for a little over two years and glad it's over. I have previous experience as an educator so I think that helped out. Work on your resume and certs. Getting off the help desk can be done if you put in the work! Cheers! [link] [comments]  |
| Posted: 29 Oct 2020 07:04 AM PDT I have been offered the honorable job of tech support/IT support in our company. My knowledge about PCs is above average, I can work with powershell a bit and I know which side of a laptop is the top. But since this tiny bit of knowledge puts me into the place of best IT guy in our company (small business), I have been nominated to take the job... The tasks would include everything from networking to setting up PCs for the intranet, managing the logins, setting up phones, ... A true one man show for a 50 person company. Can you recommend me to take it or is my knowledge too basic? Yes I would be instructed by our former IT guy for two months and he said I can call him anytime, but would that be enough? What do you guys think? I would guess some of you are very experienced in their jobs and all of you started small... [link] [comments]  |
| Looking for some help with upcoming interviews Posted: 29 Oct 2020 09:09 AM PDT I am becoming very jaded of my current role and have recently put my CV up. I've had a fair amount of interest and there's two interviews I am going to take next week, the only problem is I haven't been through the interview process for almost 4 years. Are there any IT/Hiring managers that are able to take a look at the job spec and help with some potential questions that they might ask? Thanks in advance [link] [comments]  |
| Posted: 29 Oct 2020 11:16 AM PDT Without sharing too many details about myself, this year has been incredibly rough. Im dealing with a level of burnout ive never felt before, im tempted to walk alway from a high paying job just to focus on myself. I see things getting better in the future but i wanted to ask a larger group what are you doing to take care of yourself in these times? Being oncall the last 7 months, putting in a lot of overtime has just gotten me to the point of i cant do it anymore. We've had 4 other senior people find other jobs, walk out or transfer to other teams for this reason. Our leadership was disorganized before covid but it seems to be cranked up to 11 and it feels like all of our "amazing" new hires were just people who could remember enough to pass a cert but have no applicable skills or troubleshooting knowledge. Any tips on how to fight through this tough time and at what point do you all decide it's time to walk away from a job and find something else? [link] [comments]  |
| Posted: 29 Oct 2020 11:08 AM PDT Hi everyone, this is my first time ever posting here and I just seem completely lost right now. I love working in IT but I seemed to hit a wall and I'm Just not sure why. I was let got from my help desk job early this year due to COVID I don't have any fancy educational background like a bachelor degree instead I was a dumb grunt for the USMC who went to a tech school and earned 3 CompTIA certs (net+,a+,sec+)on my own time. I think more of the reason I'm lost is I want to move up from the position and I just seem to stumped how. I've come with the conclusion to boost my experience without the help of corporate businesses giving me fancy titles is to freelance yet Im just not sure where to begin and to go about it. Any advice would be most appreciated thank you. [link] [comments]  |
| Posted: 29 Oct 2020 11:08 AM PDT As the subject states, how does everyone learn about different roles in the tech industry? For myself as a Sys Admin, I had to dig around the Internet for a job title that combines technical acumen with UX and business acumen — which I know now as Product Management, as it wasn't something that I had even heard of prior to a few months ago when I was searching So yea, how do you guys find out about different roles? Is there a specific place/site anyone goes to find them? [link] [comments]  |
| Posted: 28 Oct 2020 07:39 PM PDT Considering a job working in a prison. Anybody here ever work in a corrections facility before? Thoughts and experiences appreciated. I'd basically be an admin for inmate tech. Tablets, visitation kiosks, etc. thanks. [link] [comments]  |
| Would getting my CCNA after obtaining juniper associate be a good idea? Posted: 29 Oct 2020 10:56 AM PDT I have just earned my first entry level juniper associate certification. I have studied a few semesters of computer science a few years ago, but never obtained my degree, and don't work in the IT field, but have an opportunity for an interview with a fiber company a friend who works for them got me. Moving forward, is there anything else or any other suggestion anyone would have that I should do to better help me hit the ground with my feet running? I've used junipers tools like v-labs and essentially taught myself the necessary requirements to pass the exam in under 10 months so I am just wanting to continue learning and enabling myself to enter this industry and succeed. I appreciate anyone's insight on anything that may have helped them in this type of situation. I was thinking that even though the company I plan to start my career with uses juniper routers, obtaining my ccna wouldn't be a bad idea. [link] [comments]  |
| Should I even consider career change Posted: 29 Oct 2020 02:38 AM PDT Hello, european lurker and a mechanical engineer here. So let me describe my current job and what I do and don't like about it and see if it's worth trying to get my foot into IT. So I work as a ME for an automotive supplier and my job is to support OEMs meet their car safety requirements with structural analysis and simulations. The good stuff: Problem solving of all kinds(this overlaps with the bad stuff territory) mechanics, physics, calibrating of the simulation software, comparing reality with simulation etc. The bad stuff: Having very little information about almost everything. Having to beat information out of people so that I can do my job. Lack of project leadership and organization. Everyone does everything and nothing. Clueless management expects me to bake a cake while giving me no kitchen or ingredients.This is pretty much industry wide standard. I've been doing this for 6 years and I haven't came across an OEM that has any functioning data management. Innovation is a foreign word. But customer is always right, right? I could rant on but you get the picture. So since I work in the Linux environment already (bash scripting probably being the most notable) and my general interest in all-things-computer I find myself looking at IT careers. But I have no illusions of finding some 'fulfillment' or doing some revolutionary shit lol. Just looking for a better bang for my time. What I don't want is to end up dealing with 10% of actual technical problems and 90% this idiocracy level bullshit. tl,dr: Looking at IT as a new career option but doubting it's that much different from my current 'technical' role. [link] [comments]  |
| Posted: 29 Oct 2020 08:21 AM PDT I recently signed up for classes at my local college to change careers and get an associates degree in IT. While I was signing up, I noticed they also had certifications available. I selected Software Engineering as a certificate because I have always had an interest. I noticed, however, when I am browsing the internet that a certification like this doesn't necessarily mean anything on a resume. Through the college it would cost roughly 3,000 dollars to get this certificate on top of my degree for IT. So I guess my question to you all is, is it worth it? Kind of doing this blindly because I don't have any friends or connections in IT. If I can save 3K and focus on something else that matters, I'd rather do that. [link] [comments]  |
| IT Helpdesk looking for Network Engineer. Resume advice Posted: 29 Oct 2020 06:00 AM PDT So a little background. I have 5 yrs of IT experience. Started basic helpdesk as a consultant and the position evolved into networking, sysadmin, and project management ( voip systems, website/app development). Company has no career growth and I knew that when I started the job, but it was my first IT job and I just wanted the experience since I knew I wanted IT to be my career long term. They helped pay for my 2 degrees, and I travel the country at least 50k miles a year all on company dime (even went to Japan once to meet parent company IT executives). After getting my first degree, I decided to test the waters in job market last summer and got 2 offers starting at 60k. I wanted to see what I was worth doing the same thing I'm doing now. Didn't leave for multiple reasons, mainly because I wasn't done with B.S. yet and those 2 positions had no career growth either. Just an FYI, I make 48k and that's with 5yrs of experience and raises (most recent raise was 3months ago). No bonuses, stocks, and I don't use any medical benefits. My degree's were a concentration of network telecom and I've always enjoyed the networking portion of my job and I've implemented some networking technologies that I'm proud of. Studying for CCNA past few weeks and I scheduled the exam two weeks out. I know it's Covid but looking for networking jobs in Raleigh, NC or Tampa, FL. Jersey is getting way too expensive and unless you work in north Jersey or NYC, it's just not worth it. If someone can take a look at my resumes, it would be greatly appreciated. The non wordy one I used a template. The wordy one I had someone help me that writes resumes professionally and is a recruiter. I just think it's super wordy, margins are off, and the area's of expertise are a bit much. Maybe it's just me though. [link] [comments]  |
| Trying to get into IT with just an Associates Posted: 28 Oct 2020 09:48 PM PDT So I'm 33, went back to community college and got an Associates in Applied Sciences with the focus being on Computer Applications for Business in 2016. Tried for awhile to find a job in my area (rural VA) but didn't get anywhere, ended up doing some CNC work for awhile and most recently some cashier work at a gas station until Covid started swinging hard. I've always wanted to go back and try at the IT field again as computers are pretty much the only thing I'm interested in but don't really know where to direct my energy as it seems like there's 100 different certs you can go for. Awhile back I had seen this roadmap linked, I don't know if it's still something that's reliable or up to date https://comptiacdn.azureedge.net/webcontent/docs/default-source/public-documents/it-certification-roadmap.pdf?sfvrsn=4798ecf9_2 . I'm more than willing to get started in something like Helpdesk if that gets my foot in the door, but ultimately I've spent a number of years dealing with customer service type jobs and know it's really not something I want to do all my life 8 hours a day. Ideally I would like to transition to something dealing with physical setup/maintenance of computers and networks. With all that in mind what would you guys suggest I do NOW to improve my chances at getting a helpdesk job and transitioning out of that in under 3 years? Right now I'm looking at knocking out this Google IT Prof cert through coursera since otherwise I'm just treading water. [link] [comments]  |
| Posted: 28 Oct 2020 05:27 PM PDT Hey guys, so after thinking about getting a degree or not I've decided to peruse one, now I'm trying to find out which one to get. I'm planning to go to WGU and they offer Comp sci, IT, IT management, and cybersecurity degrees. Now I know comp sci is the "best" degree but I'm also trying to do something I like and I know I wont give up on. I really enjoy cybersecurity, I now have security+ and CySA+ certifications. so I was obviously leaning towards the security path but other than Comp sci all these IT degrees seem to be fancy IT degrees but with more classes and/or more expensive. Any guidance is appreciated. TLDR; IT degree, IT Management or Cyber? [link] [comments]  |
| IT Career Evolution in the USA Posted: 29 Oct 2020 12:46 AM PDT How has the IT career evolved over the last decade in USA? [link] [comments]  |
| Funneled myself into Support hell. Please help me make a shift early in my career? Posted: 28 Oct 2020 02:30 PM PDT Hello -- I am 24 years old and roughly 1 year out of college. Throughout college, I did numerous IT Support internships and gained some great experience. I was able to accept a job right after college -- but my role was impacted by COVID. The company I was working at was a SaaS based company that sold a low-code web development tool and also a live streaming tool. When I was initially hired, my title was "IT Support Specialist" and I did everything from providing internal support to the employees and being the "IT" guy. After about 5 months of learning the IT processes - they approached me and asked if I wanted to be a part of their Customer Software Support team, which would entail helping customers with their questions about the product. Since the IT was sort of slow, I figured I would take the opportunity. I had a training period where I learned the ins-and-outs of their SaaS product and master it. Master it enough to answer customer tickets, be on live chat support, hop on phone calls with the sales team. I REALLY enjoyed this. I enjoyed working with customers and representing the brand, helping different companies achieve their goals with their products. I also liked being pulled into calls with the Sales/Customer Success team as a "technical contact" to explain or demo the product. I wrote technical documentation for the software. Maintained relationships with customers on projects. I was able to collaborate with Engineering team and Development team when certain bugs came up on the software and pick up some basic HTML and CSS tricks along the way. I learned that the software was hosted on AWS and I really wanted to get AWS certifications to see if I can branch out and maybe help on the backend side.... but this all came to an end when I was laid off. My resume is very Desktop Support / IT Support heavy due to all the internships and part time stuff I did while I was in college. Once I got my degree in Computer Information Systems - I started at that SaaS company and began to realize that my love for IT Support wasn't there anymore. My drive for supporting end-users and putting out fires is fading. It hit me hard in the few months that I was unemployed, the only positions I was getting called about or leads for were low-level Help Desk jobs for a lot less pay than I was making. It was a real wakeup call that I landed a very lucky gig out of college... but on the job market... I am extremely low level. I took a "Customer Support Specialist" job in the meantime that will pay the bills while I can dedicate and focus on studying for certs. I am motivated to start skilling up. So, where do I start? My first thought was to grab the Azure Administrator Associate AZ-103 certification. I did some of the training for the Fundamentals exam and found the Cloud super interesting. I was also thinking about learning Linux as my Linux skills are very base level. I am so lost in my career and really need some suggestions or someone to talk to and get on a good path. Here is my mock resume for a reference of my background. This is NOT what I apply to jobs with MOCK RESUME [link] [comments]  |
| Would it look bad if I apply to Amazon with Azure certificates? Posted: 28 Oct 2020 03:22 PM PDT Or would it be best to not include them in my resume? I'm a recent graduate and completely clueless [link] [comments]  |
| How can I learn and practice Linux? Posted: 28 Oct 2020 06:10 PM PDT I would like to learn more about Linux and gain this skill set. I use a Windows laptop for school, but I have an HP Chromebook that I can set up Linux (Beta) on. Are there any good books or videos online where I can learn Linux? Also, is my Chromebook decent enough for a beginner to start learning Linux? Thank you guys. [link] [comments]  |
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