IT Career I Need Serious Advice On Current Work |
- I Need Serious Advice On Current Work
- What do I say on my resume when I have zero experience?
- I think I crushed my interview but not sure.
- Posting projects on your resume - and going over them during interviews
- This could come off as a dumb question, but what do IT departments in Banking and Finance companies do?
- Applicant Tracking Systems - How do you defeat them?
- Need IT Career Advancement Tips (Plus 15 of My Own)
- (UK) is an online top-up degree worth it?
- Stuck on Google IT Support professional cert. Help please.
- I need a little clarification on a degree program
- Student loan to pay for trifecta?
- Which to choose, hybrid vs private cloud in terms of skill transferrability?
- How valuable is the RHCSA cert?
- JNCIA Certification Help..
- Better time spent learning about operating systems or networking (CCNA) first?
- Need advice - what types of positions are most likely to offer WFH and/or downtime?
- Multiple Job Offers
- Stuck in the middle of the road [Getting network penetration test job]
- Choosing between IT degrees?
- Need advice - Where should I start?
- What does an IT equipment Coordinator do?
| I Need Serious Advice On Current Work Posted: 04 Sep 2020 07:44 AM PDT Hello all, I created this account to help with anonymity, and I feel like this community is the best place for advice regarding my current situation. I have been working at a small MSP for about 4/5 months, and I'm in my second year in the field. I have my A+, and I'm currently studying for the CCNA. I have a few concerns. I work with three other helpdesk guys that were hired around the same time. Our work consists of windows support of all kinds, managing/troubleshooting back end systems, basic networking, security(Cisco AMP and Palo Alto) and O365 Tenant managing users/groups/licenses. We basically touch everything. First issue: The schedule has changed almost every other week. That's fine, but it gets changed last minute without much heads up. I'm also a full time employee, and required to do on call every weekend for twelve hours with no overtime or on call pay of any sort. They tell us to just subtract our time from the 40 hr work week. Sometimes we have to leave 30 minutes to an hour early on week days because our on call would have pushed us over the 40 hours. That leaves work unfinished and coworkers without help. There is no QoL outside of work. My life currently revolves around this company. Second Issue: We have virtually no escalation. Sometimes we will be on the phone with an end user, sometimes even C level end users, sitting around just waiting for help from the upper guys. We have to eventually tell them, "I'm sorry we are going to have to get back with you at a later time". Sometimes we will ask for help, they will look at the request and flat out ignore it. Then come back later and say, "hey why hasn't this been resolved?". That's extremely frustrating, because we fall behind on tickets. Third issue: I feel like I'm underpaid for the work that I do, and for being in my second year with my A+ cert. I got a raise from $10/hr to $12. I'm not expecting to be bringing in the big bucks yet, but it seems rather low for my area in Texas. Also, I'm getting the run around on benefits when I ask about them. We were never presented any sort of benefit package. Me and another coworker are starting to get burned out, and I hate that feeling. I'm passionate about this field, and I don't want to start to hate what I do. Please let me know if you think I'm being dramatic. I just would like some advice on whether I should move on or not. Thanks [link] [comments]  |
| What do I say on my resume when I have zero experience? Posted: 04 Sep 2020 06:49 AM PDT Hi. I have been teaching High School History for the last 5 years, and I am now trying to make a career change. It is obviously very daunting and disheartening to give up on something I worked towards for a long time... I want to try and get into IT because it seems like a field where me learning more will actually be recognized at my job and hopefully I can advance. However, I am feeling very frustrated as I apply to entry level help desk positions. I obviously have zero experience in IT, so nothing on my resume seems relevant. I can show you if you want. But my question is, what should I do to make my resume relevant to entry level positions when I legitimately have no background? I am strongly considering beginning an A+ cert, but I am praying I can still find something in the meantime. Does anyone have any guidance on how I can land a job without a relevant background, or what certs I should pursue to get in the door other than A+. I am based in Chicago if that's important. Any insight is appreciated. Thanks! [link] [comments]  |
| I think I crushed my interview but not sure. Posted: 04 Sep 2020 08:20 AM PDT Hello all, I had just got done with an interview for a tier 1 help desk position. I was so excited to get a start to my career. Ik help desk isn't glamorous but it's a step in the right direction. However during the interview, we hardly talked about technology. Maybe 15 minutes. The rest of the hour we just talked about life. Cars, sports, the area we live in , and college. I really enjoyed the conversation and felt i had made a good connection but I am a little concerned that we didn't talk to much about technology and what I knew. Is this a sign of a good interview for an IT position or did I hurt my chances of getting the job? Thanks for you feedback everyone. [link] [comments]  |
| Posting projects on your resume - and going over them during interviews Posted: 04 Sep 2020 08:27 AM PDT Hi all, Career changer here. No IT job yet but cybersec bootcamp and sec+. Trying to self learn. I have read alot that having projects and being able to explain them help during interviews is great to get your foot in the door. My question is how do you pick you projects and how do you explain them? I just follow the guidance of whatever course (Coursera, pluralsight, ACG, etc) - should those be listed or are those not projects? If they are projects - what exactly are interviewers looking for when it comes to your project, how well you can explain it? [link] [comments]  |
| Posted: 04 Sep 2020 03:26 AM PDT I'm talking in terms of the functions, the types of job roles etc [link] [comments]  |
| Applicant Tracking Systems - How do you defeat them? Posted: 04 Sep 2020 07:05 AM PDT I can't seem to get past the applicant tracking systems to get an interview. I have wicked skills in Cloud, Big Data, and Solution Architecture including Service Architecture. I just don't fit neatly into any of the pigeon holes, I guess so I was wondering how the rest of you get past the software screeners. [link] [comments]  |
| Need IT Career Advancement Tips (Plus 15 of My Own) Posted: 03 Sep 2020 05:31 PM PDT I'm 20 years into my IT career, so these are what worked for me. However, I want to hear what worked for you for my next article. Here are my IT career building tips:
Regarding my first tip, you can register here to get a free voucher to pass an Azure Fundamentals certification which may help you: Europe: https://www.microsoft.com/en-ie/training-days USA: https://www.microsoft.com/en-us/trainingdays These tips are all taken from this article I recently wrote called 15 Things You Can Do Today To Advance Your IT Career Now where I expand on each tip: https://learnonline.shop/15-things-you-can-do-today-to-advance-your-it-career-now/ I'm looking for more tips and tricks, so please comment with anything I missed. Thanks! [link] [comments]  |
| (UK) is an online top-up degree worth it? Posted: 04 Sep 2020 09:05 AM PDT So I am about to start the second year of my HND course in computing. I'd like to get into IT support and from there hopefully network or database admin. Im still very new to IT, having switched from an arts background, and unsure of how to progress. I'm looking into doing online top-up courses which will turn my HND into a full degree, but I'm unsure whether they will provide the same quality of education as studying a degree at a physical university would- the modules are often different. I'd like to know from you guys whether you think an online degree is the best way to go, or if there is a better path progression I'm not seeing. [link] [comments]  |
| Stuck on Google IT Support professional cert. Help please. Posted: 04 Sep 2020 06:14 AM PDT Hi, Like the title says i'm stuck on the final Linux Qwiklab of week 6 of the 3rs course (OS Power User) I need to find some logs and I am using the grep command "grep Qwiklab /var/log/syslog" and it's not bringing anything up. If someone who has done this lab could point me in the right direction that would be great. TIA [link] [comments]  |
| I need a little clarification on a degree program Posted: 04 Sep 2020 06:00 AM PDT Hello, so I have been interested in IT for a long time now and the college I'm attending doesn't exactly offer a Information Technology degree, instead they offer a Computer Information Systems degree. I did quite a bit of research and found that sometimes those two degrees are used interchangeably by some, but I also see many people say there is a difference. I reached out to my college and I was told that Computer Information Systems is Information Technology. I was wondering if somebody could help clear this up for me? [link] [comments]  |
| Student loan to pay for trifecta? Posted: 03 Sep 2020 09:11 PM PDT I have a job right now, about 30 hours a week, not in I.T but in a restaurant as a Line Cook. and honestly I'm broke as shit and using some of my student loan disbursement + federal/state grants for paying for the comptia trifecta exams seems like the best way. After I graduate I estimate my monthly payments would be roughly $100 - $150 a month with interest but I still hate the thought of using a loan to pay for the exams. Through my college I can schedule most CompTIA, Cisco, and Microsoft and some Amazon certifications for approximately half off. Anyone did something similar with their certs or know of anyone who did? [link] [comments]  |
| Which to choose, hybrid vs private cloud in terms of skill transferrability? Posted: 04 Sep 2020 04:54 AM PDT Hello everyone, I really need some help for my job hunting dilemma! I really do appreciate any advice. I have two offers currently, 1 with work in a hybrid cloud, 1 in a private cloud. Both are in initial stages of the project and I'll be involved in the design/architecting of the system. I'm currently more keen on the hybrid one as I'll be touching on AWS which I believe is more transferrable in terms of future jobs. However, the private cloud one does pay higher. About 15% higher. This is my first breakthrough into the cloud sphere and I really hope I make the right decision. What do you guys think? If I work in the private cloud side, I foresee that future job opportunities will be limited to perhaps banks/government organizations. Whereas for the hybrid side, the sky's the limit I suppose. [link] [comments]  |
| How valuable is the RHCSA cert? Posted: 03 Sep 2020 07:31 PM PDT I'm looking to get into the linux admin side of things, but don't see the RHCSA mentioned much in this sub. [link] [comments]  |
| Posted: 03 Sep 2020 08:09 PM PDT I am planning to do one of the JNCIA certification, I'm particularly interested in JNCIA-SEC, as I am working towards a cyber security career. I am a college student. Please advise out of all the certs listed below, which one would be most efficient for my career or most used in the fields. I am debating for either one of these or CCNA. I would really appreciate it. Thanks! Junos, Associate (JNCIA-Junos) Security, Associate (JNCIA-SEC) Cloud, Associate (JNCIA-Cloud) Automation and DevOps, Associate (JNCIA-DevOps) Design, Associate (JNCDA) [link] [comments]  |
| Better time spent learning about operating systems or networking (CCNA) first? Posted: 03 Sep 2020 05:52 PM PDT For someone trying to get into a support role, which should my time be better spent on first? [link] [comments]  |
| Need advice - what types of positions are most likely to offer WFH and/or downtime? Posted: 03 Sep 2020 06:41 PM PDT I've been doing basic IT helpdesk type positions for the past 7 years - basic hardware and software installation, maintenance, and troubleshooting, mostly Windows with a little Android and iOS experience. I completed 3/4 years towards a B.S. in I.T, left for an internship which turned into full-time work, and I haven't returned to school yet due to wanting to pay off my debts and get some savings first, and also not being sure where I want to take my computer career next. Recently I've been considering moving over into the development side of things as my next step, instead of going directly into something my current IT experience might be more relevant for (like junior sys admin etc). Reasoning for this is that I have a high priority on getting a WFH setup, 1) because I have a needy pet who I want to be able to continue spending my working time with after the pandemic ends, and 2) because I'm trying to find work remotely in another state (with virtually no prior connections, Seattle though so lots of tech opportunity). So positions more suitable for remote work would be ideal for me, and it seems like these kinds of roles are usually development type roles. Other reasons: I enjoy creative problem solving, the mundanity of IT support can be dull. I like being left free to tackle a problem efficiently and effectively, then enjoying the results of my work, rather than being on a constant, micromanaged schedule of repetitive hardware and software troubleshooting. But there are other higher up non-dev positions from what I can tell (stuff like cloud solutions architecture) that offer similar benefits, so maybe I'd be better served transitioning into something that my experience is more immediately useful for. I've also got an idea for an app that doesn't really seem to exist yet, somethig related to a passion of a mine, and I really want to enable myself to create it alongside pursuing self-taught development (I've actually already got some image and audio development skills in Photoshop, Ableton Live etc so I can use that for this too). From the research and input I've gotten, Javascript would be a good starting language for the purposes of my app (due to frameworks like cordova and react native, and the language's broader usefulness). Also seems to be a highly sought-after language on resumes, I'm hoping that without official coding experience I could get a development job with that listed as a skill and an app I developed with it under my accomplishments. But beyond the app, I have a feeling / fear that getting into development work would be difficult without a CS degree or dev experience. Back to the original question though - in your experience, what positions have you seen that offer WFH the most (pre-covid? I know we're likely to have higher chances of it across the board post-covid, but I still want to aim for the careers that cater to it best)? I've learned this is very important to me due to my pet and personal QOL and goals, so I'd like to get myself the skills and experience needed to move in that direction as quickly as possible. And on the second part of that question, which positions tend to offer the most downtime? I've also learned, working at a call center that has offered zero downtime of late, that downtime is very important to me since it offers time to mentally relax between work, improving the quality, and since I have multiple skills and pursuits I can use more time for during the day. I know WFH positions with downtime are difficult to find at my level, so I want to work towards that as soon as possible and I barely have an idea what I'd be best off pursuing to get there (not sure if I'd be better served getting certs and moving up towards something I can leverage my current experience towards, or finishing my degree in CS before attempting to enter dev). But it would be good to know what kind of options I can work towards and skills I can develop to get the kind of a setup I'm imagining. Thanks in advance for any advice or input. [link] [comments]  |
| Posted: 03 Sep 2020 07:21 PM PDT Hey! This is my first time posting in this subreddit. Mostly just read what everyone else posted, but figured I would now to hopefully try and give me better insight on what may be best for me in the long run. So I have recently been offered several jobs. Some paying more than others, but I'm not sure what would be best for me. Let me try and paint a picture of what these jobs offer. Job A) Works within the government sector as a contractor. Known possibility to move up. Not amazing pay but it's better than what I have now. Access to getting secret clearance. Somewhat familiar with what all the job entails and familiarity since I already do work for this government entity. Job B) Better pay than Job A by an amount that I am happier with. Two hours away from home (I'm 20 years old so this would mean moving out on my own). Not within the government sector, which I am fine with since I want to be able to say that I have worked all aspects of an IT career. No known possibility of moving up but looking to ask in my interview coming up. Thank you to any who could possibly give me some guidance on what would be best for me in the long run! [link] [comments]  |
| Stuck in the middle of the road [Getting network penetration test job] Posted: 04 Sep 2020 12:30 AM PDT When I thankfully passed eCPPTv2, I decided to contact companies on LinkedIn [I live in Egypt] to get a job as a network penetration tester. Here are the problems I faced. 1- Hiring is very limited due to Corona 2- Lack of experience for my age [I am 29 years old and next January I will be 30] 3- Even SynAck is the only platform that offers network penetration testing programs, as far as I know , they choose people with experience and hiring is not always available What should I do regarding that matter? I am fully aware that eCPPTv2 is an entry level certificate, but I am broke and cannot pay for another certificate. I am also aware that hiring is about marketing my skills, I should not stop at a certain point and all of those things, but age limit makes very worry [link] [comments]  |
| Posted: 03 Sep 2020 03:39 PM PDT I'm going back for a second degree in IT. Choosing between Western Governors University for 8000 and 1 year to complete because I can accelerate it, and I could keep my job and take classes online. My second option is University of Georgia, which would be 24000 for 2 years minimum, but I would have to quit my job, and either work a low paying part time job for 2 years or have no job and no income for 2 years along with taking loans. The rent and living expenses would also add 20000 dollars to the cost. So, Overall it would come out to 44000, but would that higher cost be worth it for the "college experience", meeting people, and would it lead to a better job than if I did the online college. Or would it be overpaying for the same degree, and does the name of the degree not really matter? Would it look bad if I went 2 years without working, and is the college experience and so called internships be worth it for 3X the price and quitting my job? [link] [comments]  |
| Need advice - Where should I start? Posted: 03 Sep 2020 10:12 PM PDT I been working in a company non-IT related for 3 years and finally a manager, but its not paying that good. It was a start up company when I started so climbing up the ranks wasn't too hard plus I had experience in the nature of the business for 3 years so that helped. Long story short, I want to pursue my passion for IT but I do not know where to start. I had 6 months working with home networking devices for linksys but never had any certifications. I love what I did and I want to pursue that passion. What would be the best course I should start with? Is coursera a good online course to take? Which cerifications would be best for me to get a job in networking? I heard cloud engineer is good too but I haven't had any experience aside from being a consumer. Im really eager to learn but do not know how to start. Any advice is greatly appreciated. Thank you! [link] [comments]  |
| What does an IT equipment Coordinator do? Posted: 03 Sep 2020 05:54 PM PDT Long story short I have an interview call for IT equipment coordinator next week! Never have I supported an IT team. This will be my first IT job? Any IT coordinator here, Who can give me inputs on what to expect. This position is for an e-commerce company in fulfillment center setup. Any recommendations for preparing will be helpful. All I know is to use STAR method scenarios for interviews and nothing beyond. Ps please do share the pay scale for this role if you know it. (A quick google search should be huge range of 30k to 50k) so I am unsure where it falls. [link] [comments]  |
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