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    Tuesday, August 4, 2020

    IT Career Where is the August Resume Review Thread?

    IT Career Where is the August Resume Review Thread?


    Where is the August Resume Review Thread?

    Posted: 04 Aug 2020 07:25 AM PDT

    I think the mods forgot to post it. Can we get it posted please?

    submitted by /u/TROPiCALRUBi
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    How can I be struggling with the comptia A+ exams

    Posted: 04 Aug 2020 08:29 AM PDT

    I am currently studying for my 1001 exam and I'm getting caught by some questions because of minor details or they cover specific topics. For example i was asked what processor fits into a tr4 socket. I dont remember seeing this level of complexity in any revision source i used. Is this what the real exam is like? Can anyone link any detailed revision tools.

    submitted by /u/TheGreatNobby
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    Planning to get any AWS associate certification? Try this free exam simulator

    Posted: 03 Aug 2020 06:50 PM PDT

    After clearing the AWS SysOps Admin Associate (SOA-C01) exam I want to share a free exam, backed by a database of ~150 questions gathered from different sources around the web, you can give it a try here.

    The idea is to generate 10, 30 or 65 random-question practice tests, so you can measure your readiness before booking your exam.

    Also, on the same platform I've published 2 other simulators Certified Solutions Architect Associate & Certified Developer Associate, they are free too!

    Enjoy, I hope you find these helpful!

    submitted by /u/G000z
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    So has anyone looked into this?

    Posted: 04 Aug 2020 06:32 AM PDT

    So I been browsing this forum for bit and notice that some folks here in tech are making $50k, 60k etc...while folks in tech on fatfire Reddit are claiming to make $500k, 800k in tech..not executive level.

    Which tech jobs are those than?

    submitted by /u/Worldofmeb
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    Requesting resume review. CCNA, bachelor's degree, 5+ years as Network Analyst/Tech, have been consistently trying to move up to an Admin or Engineer role for the past 2 years with no success.

    Posted: 04 Aug 2020 11:13 AM PDT

    Hello everyone,

    Here is a link to my mock resume - https://imgur.com/a/XL9pDAQ

    I graduated with my bachelor's in 2015 and have been working in the networking field since then as an Analyst and, as of 2017, a Technician at a major manufacturing facility.

    I obtained my CCNA in 2018. I've been studying for the CCNP off and on since I started working as a tech but I feel like I am not gaining enough experience at my job to really justify the certification. I'd really like to land an Admin or maybe a Jr. Engineer role to gain more experience but I've only been called back for 1 interview for a Network Engineering position in the past 2 years of applying and they were looking for much more experience than I had.

    I'm kind of at a loss of what my next steps should be as I feel like I'm stagnating in the role I'm in now with no opportunity in site to move up within my company. I've also been studying for the AWS Certified Solutions Architect – Associate exam as well as learning python on the side as I'm not opposed to pivoting to a cloud role if I can.

    Thanks in advance!

    submitted by /u/awkwardhodl
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    Leaving job gracefully

    Posted: 04 Aug 2020 07:07 AM PDT

    About 9 months ago, I was hired into my first helpdesk position, which quickly became more of a sysadmin role. I really enjoy my work and coworkers, I have had the chance to really push my skills, and have learned a TON. I am a student studying computer engineering, and had to take this past year off due to some health issues. I am doing better now, and will be returning to school. As school is really my #1 priority right now, I will need to leave this job.

    I really want to leave this job as gracefully and professionally as possible - I have received a lot of praise and appreciation, and really want to maintain a good relationship with the company. I have a number of people who I believe can give me great letters of rec. I will be giving over 3 weeks of notice, but wanted to see if anyone has any other tips on how to leave on the best terms possible. Thanks!

    submitted by /u/Unununium_111
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    Can anyone help me in terms of what I should be applying for?

    Posted: 04 Aug 2020 10:31 AM PDT

    I started an IT Internal Audit job approximately 2 months ago and I absolutely hate it. Don't get me wrong everyone is extremely nice and willing to answer any questions but the work at my level is not challenging at all, mainly busywork. When I asked my Manager for more responsibilities, he says these are the only things you can do (writing narratives/rcms, attend meetings with clients but not really speak, and testing based on documentation) for around the next year till you end up getting promoted. They haven't hired a Jr Auditor in like 8 years apparently so that's another thing. I am basically a guinea pig for when they plan on doing more hiring in my personal opinion.

    Am I basically trapped? I am doing my Masters now in Cybersecurity and plan on taking the CISSP at the end of the year. I reopened my Linkedin saying open to job opportunities because I can't stand the work. It is my first job out of college and I feel bad for leaving but I haven't been challenged at all in the work I'm doing. My managers manager who had interviewed me told me I would be working on special projects the moment I started on the job which hasn't happened at all and he quit mid July saying he found a better opportunity but he was there for like 5 years.

    I did have a cybersecurity internship as part of my university, I taught HTML/CSS/JavaScript/Java/Excel at my University also. I have indepth knowledge of Linux System Administration and know how to code in Python also. And have worked with automation and SIEM tools. I just can't seem to find any opportunities right now or maybe I am looking in the wrong place in terms of what career I should start off with.

    I thought I would do this job for approximately a year while completing my Masters (which I plan on trying to finish in a year instead of two) and then start applying next June. But I am ripping my hair out at how they are treating me like a child. My manager also wants me to take the CISA immediately and I convinced him I'll do it sometime next year because I don't want to spend money out of my pocket for something I don't want to pursue career wise and my manager said they won't reimburse me but the "cert" would be nice to have.

    What positions should I be looking at?

    submitted by /u/Randomperson0012
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    Should I apply to a Junior Linux System Admin position if I know nothing?

    Posted: 04 Aug 2020 06:25 AM PDT

    As an average Linux user with zero IT job experience, I know some basic commands, SQL, some programming languages and basic networking..

    submitted by /u/Walkerstain
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    Starting senior year CIS, very anxious about how to get into the job field.

    Posted: 03 Aug 2020 10:40 PM PDT

    Hello all,

    I'm currently starting my senior year as a CIS major at my university. I wanted to do a technical field of study, but I'm really not very good at advanced maths so I steered the way of comp info systems. My first year of college I really slacked off, starting strong with a whopping 2.1 gpa. Right now i'm sitting right above a 3.0. I do appreciate the business side of this major but my dream job really is to work on the more technical side of things. What I'm here to ask is how should I start preparing for after graduation in the job field? I feel like I really want to be a programmer, but is a non-CS major viable in that field? I've been looking at internships and the ones that I dream of getting really want proficiency in C++, examples of personal projects on github, etc, very technical things that I've had no experience with in my current major. Should I be working on getting certs, if so which certs are most important? My dream is to work in the gaming industry but I don't know if I can do that with a CIS degree, any advice on what I should be doing this final year of college to get me prepared for applying to internships or my first job? I know this post doesn't provide a lot of information but any advice will help, and I'm obviously willing to answer anything that would help you guys give me more advice, I'm a first generation college student in my family so I don't have anyone to ask that's close to me.

    submitted by /u/Cryophobics
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    Getting into IT from tech support

    Posted: 04 Aug 2020 08:30 AM PDT

    Hi all,

    So I´m 31 years old, live in the UK, have no formal qualifications but have a background in tech support and customer service. I have some working knowledge of HTML, CSS and Python, but never really used it at work. I am tired about working in customer service/tech support and have been thinking about getting into IT as I've always really enjoyed that side of things, but I cannot manage to decide how/where to begin. I tried a few times to learn coding on my own but I can never seem to keep it up, so I've been looking into things like CCNA certifications lately. Would this be a good option to get into IT without being a developer? Where else can I go from there? I'm really trying to make a career out of something and want to start somewhere solid that can open a few doors at a time and work my way up by self-studying and getting the right certifications.

    Thanks!

    submitted by /u/xyzmarc
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    Best IT Career Paths for my mom?

    Posted: 04 Aug 2020 08:13 AM PDT

    My mother has worked in television for the last 30 years. She's been with her current employer for 12 years. Around this time last year her company acquisition another larger company which laid off a lot of people on both sides, my mom was able to survive the first rounds of lay offs. Earlier this year she was informed that they would be moving her department to another state in September. She's worried about finding another job since hers is a bit unique and decided learning some new skills is the best way to go.

     

    Currently she is working on getting her A+ thru the Google IT Training Program. She want to learn more about Linux and is very interested in Cloud Computing jobs. I suggested she consider taking the Network + to get a solid foundation before trying to go for the Cloud + cert, but she's worried it'll be hard and she won't get it.

     

    What is a good career roadmap for her? What are her options as an older woman (late 50's). I understand age discrimination is real.

     

    Thanks for reading and I am looking forward to reading the comments.

    submitted by /u/herringbone_
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    Anyone have experience/knowledge about working as an IT Support Engineer for Amazon?

    Posted: 03 Aug 2020 09:06 PM PDT

    Or even IT in general there.

    I Have 4+ years of desktop support with some system administration peppered in there. To put it lightly, I'm growing out of my current company and need a change. There is an Amazon facility somewhat near me hiring for some IT Support Engineers and I wanted to know if anyone had experience in it? Not looking for granular details, just every day work-flow.

    I work in a highly stressful environment as a team lead taking 25-50 escalations a day supporting 3,000+ devices on a facility over 500 acres with a team of 4 guys including myself (two are brand new). I've heard the term "Amazon busy" to describe working for a company that size. I'm obviously fine with being busy, but need more stable procedures and protocol in order to be happy again. My current employer has no procedure and they go out of their way to actively keep information from the desktop group - which makes it very difficult to perform our duties effectively.

    Thoughts?

    Sorry if this is the wrong type of question/place to ask.

    submitted by /u/ZebulaJams
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    Career Switch/Entry Level Positions/Certifications for Computer Science

    Posted: 03 Aug 2020 07:37 PM PDT

    I went to college for civil engineering which has lead me to construction management.

    Pros: above avg pay, experience, growth, job security

    Cons: High stress, long hours, not interested in end game career

    However, I also interned as IT support specialist at the wharton school and really enjoyed it. I realize that IT/support is outsourced and not that favorable today so that makes me want to broaden my horizon.

    My interests without having any experience and knowing shit are: IT Support, Cyber security, construction software, anything network related, system admin, troubleshoot/fix, software testing, basic programming/coding, managing

    My questions are; what is the simplest way to get my feet wet in the Computer Science world? What certifications are multi disciplinary to learn what you like and don't like? How does one switch careers into computers confidently?

    I am eager to self teach and if need be pursue a masters in something

    Ill sacrifice pay for a 40 hour week and being able to work remote some of the week

    Any and all responses are appreciated

    submitted by /u/morterman
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    In fears of layoff, absolutely new to IT Careers, questions pertaining to if I finished my degree?

    Posted: 04 Aug 2020 04:11 AM PDT

    So I currently work in Additive manufacturing, but have fears that we may be let go due to the upcoming permanent layoffs that are coming.

    I was going to school for mechanical engineering and pursuing a associates in science transfer degree to a 4 year school. I've kind of lost interest and also with the state of engineering jobs around me, have debated switching to something in IT.

    If I were to change my major to a Computer science transfer degree, I could have that associates after 8 more classes (mostly all software, code language type classes) I currently make around $25/hr in the Midwest.

    Realistically, could I use just an associate's computer science transfer degree to Land a job, especially in this type of market with little to no experience, or am I destined to continue on and get a bachelor's to have any luck?

    My big worry is to get back in school, I have to pay around $500 thanks to the VA over paying my school and charging my school for that who in turn has given me the bill, so I can't go back until I pay that. So if I pay and take like 2 semesters only to not be able to get a job, would be a huge blow.

    I guess some guidance and tips would be appreciated on what I could expect.

    submitted by /u/240strong
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    Was just offered my first IT job out of college.

    Posted: 03 Aug 2020 01:45 PM PDT

    I got off the phone and it may be a small pay cut from where I was before. But I desperately need experience and hopefully can get a promotion/pay increase after my 90days.

    submitted by /u/killingflame
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    Redesigning Apple Music After Being Rejected

    Posted: 03 Aug 2020 06:54 PM PDT

    When you apply for a job and get rejected, that's normally the end of the story.

    And in fact for most jobs, this doesn't seem like the end of the world. You might have liked the product and the team culture, but hey, plenty of fish in the sea.

    But if you really want to work somewhere and the opportunity doesn't work out, then that can sting.

    That's where Jason comes in.

    In the summer of 2017, Jason Yuan was rejected from an Apple Music design internship. He referred to it as an opportunity of a lifetime, that, well he had missed out on.

    But what Jason did next is pretty awesome. He spent the next three months pursuing his own project focused on redesigning the Apple Music experience.

    He reframed the rejection as an opportunity to get better at his craft. In his case study that went viral, Jason walks us through what he'd change about Apple Music, how he'd make it better, and other potential ideas he has for the platform.

    It's a remarkable piece of work. It shows that Jason is focused on the process - he's willing to put his work out there and get better.

    His whole experience conveys three concepts that I want to discuss:

    Concept #1: High Agency

    When most people are told they can't do something, that's the end of the dialogue. They outsource their decision making to other people.

    People with high agency don't let this happen. A second dialogue starts in their mind - how do I get around this obstacle?

    This is a concept I first heard about from Eric Weinstein. Steve Jobs has a similar concept which he referred to as the Reality Distortion Field. An example:

    In 1981, Bud Tribble, one of the key employees on the original Mac computer, greeted a new software engineer at Apple by telling him they were scheduled to ship the Macintosh software in just ten months.

    The new employee, Andy Hertzfeld, told him this was impossible. Tribble agreed.

    But Jobs wouldn't take no for an answer. Tribble described this as follows:

    "In Jobs's presence, reality is malleable. He can convince anyone of practically anything. It wears off when he's not around, but it makes it hard to have realistic schedules."

    Jason is a prime example of a high agency person. Although he didn't get the internship, he realized that the opportunity to learn more about UX design was entirely up to him.

    He didn't need permission to do what he did. All he needed to put in was the time and effort.

    Jason was rejected for the internship in the Summer of 2017. He published his Apple Music UX Case Study around then.

    Can you guess where he interned the Summer of 2018? Apple.

    That's right - Jason's case study basically made hiring him one year later a no brainer. He got rejected the summer before and there's where the story should have ended. But his resourcefulness made sure that wasn't the case.

    Concept #2: Learn In Public

    Most people think they need to be experts before publishing any of their work online.

    But when Jason published his Apple case study, he made it very clear that he wasn't coming from a place of expertise.

    In fact, Jason's alma mater Northwestern University didn't even have a formal graphic design program, so Jason is all self-taught.

    This article makes a similar claim. Don't worry about being wrong because you're likely in a position where you're pushing yourself and growing. If you are wrong, the internet will correct you and you'll end up learning new things.

    Writing your thoughts out also forces you to be crystal clear and contributes to solidifying your learnings. In a world that's going increasingly remote, writing well is a valuable skill to have and one that can make you stand out.

    Finally, learning in public also allows one to attract mentors. Not many people share their work in public. It makes you stand out and people who are already higher up in their career start wanting to help you.

    In Jason's case, by documenting his work, he was able to get the Apple internship.

    And let's assume for a moment that he didn't get the internship. Even then, his case study went viral - it was widely shared on social media and he got thousands of people checking his work out.

    Only good things could have happened. If not Apple, Jason would still have eventually ended up with an awesome opportunity popping up.

    Concept #3: Spite

    Jason prefaces his case study by clearly stating that his work was not driven by indignation or spite. In other words, he states that he didn't put all this work into redesigning Apple Music because they rejected him.

    That's fair. It's definitely the healthy mindset. But I want to explore the alternative view as well.

    Let's assume that he did do this out of spite.

    I don't think that's necessarily a bad thing. Proving people wrong can be a huge force of motivation.

    Danielle Leong, an Engineering Manager at Github, talks about this in her Twitter thread. If you've been told that you're not good enough at something, instead of complaining you can get better.

    Everyone loves an underdog. When Apple rejects you and you come back by writing a 3000 word case study that goes viral on the internet, you've completely flipped the script.

    There's actually a bit of research that has been done related to this investigating the reason behind why certain individuals become entrepreneurs.

    The paper finds that individuals with actual ability that exceeds the signal value of their ability (say, their credentials or whatever they can put on a resume) become entrepreneurs.

    Steve Jobs was rejected from HP because he lacked a degree. He went on to start Apple.

    Jan Koum was rejected by Twitter and Facebook. He went on to start Whatsapp..which he sold to Facebook for $19 billion.

    Jason Yuan was rejected from Apple. So he wrote a case study that went viral and the rest is history.

    ------

    Thanks for reading! I hope this was helpful. If you enjoyed this, you might also like my thoughts on creating a brag document or using FB Ads to land an interview.

    submitted by /u/ibsurvivors
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    What do I have to do to get a better job?

    Posted: 03 Aug 2020 11:52 PM PDT

    I'm current in a help desk role and it's okay but I've only been here a week or so. I'm currently thinking of what I want to do next because my current job is average.

    I either want to into networking or programming, but probably networking. I want to know what I need to do to advance, there's basically no advancement at the small company I work for. Thanks.

    submitted by /u/breadfittler
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    I'm a Jr IT Support Technician. My job duties may be "out of sync" with my job title as one redditor puts it. Please let me know if what I've actually done at work matches the description on my resume.

    Posted: 03 Aug 2020 07:56 PM PDT

    I am a Jr IT Support Technician for a relatively small financial institution. As a result, I got my hands on a lot of different systems that most people with my title or experience do not touch until later in their careers. I've posted my resume and have been called out for having duties that are "out of sync" with the job title as if I'm making it up. That user wouldn't explain what she was talking about when I asked, so that's why I'm seeking additional feedback. Here's the line from my resume that I'm working on:

    Administer policies and exclusions with Symantec and Malwarebytes Endpoint Protection management consoles as well as respond to security events

    What I have actually done at my job:

    1. Add exclusions to existing policies and create additional policies for testing exclusions in Symantec and Malwarebytes
    2. Create and deploy software install packages. Either through push install or manual install. These packages could include the updated antivirus/antimalware software, as well as other products such as anti-exploit and anti-ransomware.
    3. Respond to detections and other security events
    4. I am currently working on a project to deploy anti-ransomware to all of our clients.
    5. I have a project in the pipeline to review the existing policies and make changes as needed.

    So did I oversell or undersell myself in my resume?

    submitted by /u/razzledazzle420420
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    Seeking advice-IT Support Engineer II

    Posted: 03 Aug 2020 07:53 PM PDT

    Hi all, I have a question. I just got offer from Amazon regarding IT Support Engineer II position. If anyone is already working there, could you please tell what kind of work/ responsibility we have to do? Or what a day in a work looks like? And is there something that I can prepare ahead of time so that it can help me at work. Any suggestion is welcomed. Please let me know.

    submitted by /u/krl4455
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    Advice for someone with unusual work history

    Posted: 03 Aug 2020 09:17 PM PDT

    Hello! Thanks for checking my post out.

    I'm unsure on which path would be best for me to move forward with and I could really use some advice.

    I currently work for a small company with 24 employees where I work in CAD Design and also in IT. While I've always done IT projects in my free time, it's my first official IT role and, while it wasn't my intention to work IT for the company, when the opportunity was presented I gladly took it.

    For the first year it was basically just help desk stuff. People struggling with connecting to a printer, resetting passwords, installing software, etc. Pretty soon we hit a point of moving on from our outside System Admin vendor and I was given the opportunity to step up my responsibilities. Through online tutorials, books and forums I've managed to do a lot on my own for my company.

    I've rebuilt two physical servers into one physical server running two VMs, installed some managed switches, networked all of the machines in our shop and tightened up some holes in security we previously had such as replacing port forwarding for RDP with a VPN.

    Here's my dilemma:

    I would like to move to another company that would help me grow in IT (I'm specifically interested in Linux/Cloud) but I don't know where my experience puts me in my career path.

    My company has my official title as IT Manager but I don't feel like that represents my current abilities at all. Would I be better off applying to places as a JR. Admin, stepping down to a help desk position to start from the ground up or would you recommend another path?

    If it helps, I'm also currently pursuing my A+ (many places seem to ask for it) and I was planning to move on to the CCNA next, followed by the RHCSA. I currently don't have a degree but I'm also pursuing an associate's in Linux Administration.

    Any thoughts or advice would be greatly appreciated!

    submitted by /u/braumtheon
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    Two jobs at once?

    Posted: 03 Aug 2020 09:07 PM PDT

    So I just got a contract to hire at a help desk position and my first day was last week. It's awesome I'm loving the place so far, training has been fun and I can tell this is really going to be a place that will help me with my career goals.

    So I fell into a situation of me needing a vacation around the same time as I got this job and long story short, I took the vacation but didn't put in my 2 weeks because my vacation would have overlapped with my 2 weeks. So basically I didn't want to say "Hey here's my 2 week notice, and my vacation will be my last week".

    Should be noted that the new job is day shift, the old job is night shift, both 100 percent remote. Old job is a cake walk, I'm almost ashamed with how little work I do but I am there to help customers when they need it.

    So my plan was to put in my 2 weeks after my first day, but I haven't done that yet and want to see how far I can ride this out because the money is sweet.

    Is it possible this could complicate my new job? Neither jobs have anything to do with each other so this wouldn't be a conflict of interest and if I ever feel like my performance would suffer I'd leave my last job immediately. I also don't want to risk losing professional references by my older job being upset that I was working another job at the same time.

    As far as I'm concerned as long as there's not a conflict of interest and I'm performing well at both jobs there shouldn't be an issue but still would like some advice because I don't know if I'm breaking some sort of ethical code here.

    submitted by /u/samgamgeelotr
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    Why is IT such have such a backwards employment process?!

    Posted: 04 Aug 2020 12:44 AM PDT

    I have had a considerable amount of difficulty entering this field that I am close to finishing my Bachelors in. Information Technology seems to be a slippery slope in terms of employment, where you can't become employed unless you have on-the-job experience. Yet, you cannot gain on-the-job experience until you find employment. With this dilemma, It seems infinitely impossible to get a job that is supposed to have a booming job market. Aside from that fact, it is a real shame as I truly love everything about IT yet can't fulfill my dreams of working in the field that wont take me in unless i know the friend of a friend. Is there any way around this? Or am i better off gearing towards a different field in tech entirely.

    submitted by /u/ZRSTEELE92
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    Wanting to get into IT and would like some advice

    Posted: 03 Aug 2020 11:44 AM PDT

    Hello I'm looking to change careers and get into IT but am a little stumped on where the best place would be to start. I have no experience but have always been interested in tech and now I'm thinking of making the leap. My question is where is the best place to start? I've looked into attending my local community college and they do offer a few different degrees that seem interesting, but I also know that certificates are pretty important for a resume. I looked into an online course from MyComputerCareer which offers training in certificates, however I didn't get the best feeling about them and judging from what I've found from other redditors on the subject it doesn't seem like a very good route.

    So is an actual degree the best route to take, and if so which ones should I be looking at? Or is there a recommended online course I could take to receive certificates? Either way I need to be taught from the beginning since I have little real knowledge in the field.

    submitted by /u/thequarterman
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    Is it a step back?

    Posted: 03 Aug 2020 02:34 PM PDT

    I currently work for a Fortune 500 as a Info Sec intern and make decent money when I'm allowed to work full time. I recently asked my boss if I may go back to 40 hours a week and was told no so I found a level 1 help desk job that'll be full time and just a few dollars less. I'll make more obviously as I'll work more hours but I feel switching from the field I want my career to be in to a help desk role is a step back.

    Currently a senior in college as well of that helps with anyone's advice on what to do.

    Edit: after a few comments and thinking it over more I've decided to keep my internship even if it's part time currently and instead opt to look for another part time at a store on the weekends or something. That way I'll keep the valuable job and can bring in money an alternate route as well. Thanks everyone.

    submitted by /u/YepImGodLy
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