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    Monday, November 25, 2019

    IT Career Facepalm

    IT Career Facepalm


    Facepalm

    Posted: 25 Nov 2019 06:14 AM PST

    Interviewer: How big is an IPv4 Address?

    Me: 4 bytes

    Interviewer: Actually it's 32bits

    ... I'll show myself out.

    submitted by /u/network_schmetwork
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    How I broke in to I.T.

    Posted: 24 Nov 2019 07:11 PM PST

    Hello everyone! After reading this sub for quite a while I decided to post my story, there seems to be a lot of demand for that sort of thing here. Here it goes:

    I'll start in my senior year of high school. My school offered a technical center program which is where I took a course that prepared me for the A+, which I passed shortly before graduating. After graduating I got a job at an OfficeMax in the Tech Services department. I made $8.65/hour which was .65/hour more than most other associates due to my computer knowledge. I worked there over the summer and quit when college began.

    I went to a solid, nearby, state school that allowed me to commute, which helped keep the cost down. I still owe $14,000 in loans. After one semester of going to school full-time, I got a job at a grocery store where I was quickly promoted to supervisor and made $11.50/hour. I went to school full-time and gradually began to work full-time.

    After bouncing around majors for quite some time I began to realize that college was not for me. At the start of my 4th semester, I put my resume up on a few online job sites (Monster, Indeed, etc.) after becoming disillusioned with my future after failing a math test. I received a call the next day offering me a temporary contract to help a major financial institution in my city relocate offices. The job was simple work: unhook computer equipment in one office and hook it back up in the other.

    My first time there I met several employees of this company and quickly became friends with them (networking is extremely important). There were about 30 more small, one day, projects like this one lined up and I was the only contractor asked to come back every time; I was paid $16.50/hour for this. It was at this point that my days began very early as I woke up to help at the bank, then went to school, and then went to my regular job at the grocery store.

    I completed one more semester of coursework before I was "persuaded" (read:forced) to take time off after I failed calculus, again. Now, unable to stumble through school anymore I was stuck with my grocery store job. I lasted another 4 months there before I realized I was never going to have a comfortable future if I stayed. I began to look for other jobs.

    Not long after I was contacted by one of the contractors I had befriended when I was helping with the moves at the bank (again, networking is crucial). He told me he had recently landed a night job at a datacenter for another large bank and said they had another position open that he recommended me for. I jumped at this opportunity.

    3 weeks later I was making $14.00/hour working 45 hours a week as a cable technician. The job was 80% demo and 20% installs of CAT and Fiberoptic cable. I quickly brought attention to myself through my hard work and attention to detail and I was put in charge of the demo team after a month. I hated demo but it paid $2/hour more.

    After another 5 months of this job, I began to dread going in to work. There was no way to become a permanent, full-time, employee with benefits and the night work wasn't suiting me.

    A position finally opened up at the original bank and one of the friends I had made there gave me a call, sent my resume to his manager, and before I knew it I had an interview. The interview went smoother than anything I had ever experienced before.

    The interview was hosted by the manager with the rest of the team present to ask questions. Every time the manager asked me a question one of the members of the team chimed in with something positive before I had a chance to speak, they did most of the interview for me. I was hired on the spot.

    The job was dedicated on-site support for the bank. They understood I had no experience (other than my A+ and a good attitude) and were willing to teach me everything. I do mean everything. Take a look at the picture of my resume and you'll see everything I learned in this job. I was making $22.00/hour, full-time and with benefits.

    6 months later the bank merged with another and relocated to another city. A position opened up for a white glove technician there. I interviewed for it, was made the offer (after beating out 3 other, much more experienced, techs) and after glowing praise from both of my managers (again, networking) I moved down 2 weeks later.

    This new position paid $27.00/hr. My resume has the details for what this job entailed. It was mostly the same as the previous position but entirely self-directed and much more high stakes. I have to be able to fix just about any problem immediately when dealing with the CEO and the executive team. It is incredibly rewarding though when the CEO of a fortune-100 corporation emails your manager personally to thank you for your help (or, rather, his secretary).

    After moving down I got my net+ and my security+ certifications (which the company paid for) as well as the company mandated ACMT.

    That's my story. A year ago I made $11/hour and now I make $55,000/year. I just wanted to put this story out here because I see a lot of disillusioned people who are struggling to break into I.T.. I know I am incredibly lucky but it also should show that if you keep working towards it (and network) you can get somewhere. I hope this doesn't come across as me patting myself on the back, that isn't my intention.

    I',m hoping to make my way in to project management within the next 3 years after gaining some hands-on experience in my current role. I have the ability to help out with projects so I intend to use that to my advantage.

    If anyone has any questions or advice for me please leave a comment down below.

    Here is the link to my resume

    submitted by /u/AudaciousDwarf
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    Black Friday Deal for Linux Academy

    Posted: 24 Nov 2019 04:13 PM PST

    Hi Guys

    Linux Academy is offering $299 deal for entire year subscription that's $150 off, has anyone sign up their black friday offering?

    Is it worth signup entire year of subscription or just do their monthly subscription.

    I want to be certified as AWS engineer, and hope to land a job in AWS roles.
    Most people i have read on reddit they signup monthly subscription just so they can pass their AWS exam then they stop it.

    submitted by /u/letswai
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    Is this Expected? Did I make a mistake?

    Posted: 25 Nov 2019 09:01 AM PST

    Hello,

    I have an IT career-related question for everyone here regarding my recent resignation from a general IT Support position that I was in for around 2.5 months.

    For a bit of background, I came from a web / content / project management role, but went into IT as I wanted to do work that was more technical in nature. I came across a local company that was hiring for an entry-level IT Support role so I applied, interviewed, and was offered the job.

    Everyone at the company was nice, including my boss (who was a long-time employee and was the only other person in the IT Department) and I learned a lot while I was there.

    The company is pretty small, so there aren't really any ticketing systems or anything like that in place. Usually, someone would just reach out to my boss or I with a question or issue and we would see what we could do to assist.

    The thing that was interesting to me was that most workstations on the domain were pretty locked-down, to the point that most people were unable to right-click on their desktop, access any settings within the Control Panel, or even put files on a USB flash drive. And what got pretty frustrating was that I did not have access to Active Directory, so any changes, like updating users' default programs or what not, required me going through my boss to remove the users from the security profile within Active Directory.

    While this in and of itself wasn't a huge deal, there was a situation where a user got locked out and required a password reset, but my boss wasn't in the office that day. After calling him a few times and not receiving an answer, I decided to just use the command-line to unlock the user's account and reset their password. Upon coming into the office the next day, my boss asked "Do I need to take away your permissions?". I can understand where he was coming from, but from my standpoint, it was either I did what had to be done or the user was unable to work until the boss called me back.

    Another example of what led me to leave was that we had swapped a user's HDD to an SSD and, after using it for a little while, noticed that the shortcut to their folder on the network drive wasn't visible when they went to save a document. They reached out to me, and upon noticing this, I quickly set up a work-around (essentially just created a shortcut to their folder on their Desktop, since they had access to the network drive itself, which contained the folder - it was just that the shortcut wasn't showing up as a mapped "drive").

    Upon telling my boss this, he seemed frustrated and told me that we shouldn't be putting work arounds in place and that we should work on fixing the issue itself before we do things like that. The only problem is - I don't have access to those settings for user / group policies, and I wanted the user to be able to continue their work without having to wait for my boss to look into those settings.

    After a few situations like this, I started to get a bit frustrated and decided that maybe I would be happier if I moved on to another company.

    However, because I don't have much knowledge of what permissions an IT Support person should have and when they should have them, I figured I'd reach out and see what the people of ITCareerQuestions think. And while I do have some technical experience (having worked on various web-projects in a previous role), I am new to the IT world and don't know what I should / shouldn't have permissions for, etc.

    So, was it wrong for me to get frustrated at things like I mentioned above? Did I make a mistake in quitting? Interested in everyone's feedback.

    Thanks!

    submitted by /u/ThrowAwayITQuestion1
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    Trying to get into IT

    Posted: 25 Nov 2019 08:09 AM PST

    I'm in my early 20s and got an associates degree from a community college. I was originally going for a help desk degree but they removed it halfway through and told me to pick something else, and I heard there was a big market in cyber security so that's what I got. However I did not have a great IT foundation so while I got the degree/passed the classes I didn't learn a whole lot.

    My end goal is to get a cyber security job but I feel like I need some real experience. However with my degree I skipped a lot of the basic stuff and when looking at help desk/tech support jobs there's a lot of stuff they're looking for that I didn't get to learn.

    What should I do if I'm trying to get a help desk job? I've heard quite a few stories of how people got into help desk with zero experience, yet the jobs around here almost seem like they want a IT Manager for their tech support.... Or should I just continue for the bachelor's and that experience won't be needed? I have only worked retail jobs while going to school and have no certs besides the associates. Thank you!!

    submitted by /u/Expensive_Damage
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    Is it better to wait for the new CCNA or take the current CCNA

    Posted: 25 Nov 2019 09:24 AM PST

    I am wondering which would be better to take in the longrun. I am currently studying for the COMPTIA A+ and Net+ but i am wondering if it might be better to go after the CCNA after it gets redone since i have been told it will be an amalgamation of all the CCNAs and i can learn a bunch of different skills at once studying for it or at least get a general idea. I was wondering if everyone thinks it's better to continue studying for my A+ and Net + and just take the new CCNA when i am done with those two or to stop studying for those and just go after the current ccnas before it is redone

    submitted by /u/AlexR6895
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    How to improve with technical interviews ?

    Posted: 25 Nov 2019 08:55 AM PST

    Hello,

    So I had a technical interview today and I bombed it. Some of the questions I probably should of known but I wasn't prepared for them. I'll never give someone the impression that I know everything because I don't. I feel as if I suck at tech interview questions all together. How can I get better at these types of interviews ?

    submitted by /u/SillyRecover
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    Which certificate I should go for before I graduate?

    Posted: 25 Nov 2019 08:54 AM PST

    Hi everyone,

    This is my last year of school before I complete my bachelor's degree in Computer Information systems and here are tools that I have been using during the last 3 years of my school: Cisco Packet Tracer, Router Sim and Windows Server 2012.

    Of course, I also learned the basic in HTML 5, SQL, and Java. But, I want to focus on the Desktop Support roles and as well as the networking role.

    So far, I hear the CCNA is the most valuable in the market now. But, for a rookie like me who only has one year of related experience in Tech Support role won't vaule a lot from CCNA.

    So, should I go for a Microsoft certificate, Network +, CCNA, or any other certs that I haven't hear it? My main goal is to get a job in either IT operational roles or junior networking roles. Thank you

    submitted by /u/StudentWu
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    Is 3 months to soon to quit Help desk?

    Posted: 25 Nov 2019 08:51 AM PST

    So I recently started another help desk job(3 months in) but it is only troubleshooting printers and I hate it! My resume is 3 years of tech support and 1 year working i.t support for internal employees. I have no certificates but I am studying for my Comptia Network+. Is it to soon to be apply and should I list this job on my resume?

    submitted by /u/KingArthur0000
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    Red flag? Employer forgot to send interview details

    Posted: 25 Nov 2019 08:44 AM PST

    Hi reddit,

    I had a phone interview with a company and it went well, this was last friday. They wanted to schedule a meeting for this monday in person. Great. So at the end of the call I said okay so you'll send me the location time etc in an email and he was like yeah I'll do it right away. I waited 45 mins and no email so I was proactive and shot him am email saying hey the email never came through etc. Now its monday and still no response. Is this a big red flag? Should I bother rescheduling this interview if it comes to that?

    submitted by /u/feelingoodwednesday
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    Intro to IT

    Posted: 25 Nov 2019 08:06 AM PST

    I'm interested in starting a career in the IT field, any suggestions on books and certifications to start with?

    submitted by /u/BlaQActually
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    Best way to do good on the certification tests

    Posted: 25 Nov 2019 07:50 AM PST

    So I am studying for my A+ certification and I am just wondering what is the best way for me to study for this test. I purchased mike Meyers's Udemy courses for the 1001 and 1002 A+ tests and I plan to watch it twice with the first run through being simply listening and then the second time I take detailed notes. I am wondering to people who have passed certification tests what was your method of studying to do well on these tests? Thanks

    submitted by /u/MrShaddowz
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    Checklist for getting into a cloud career

    Posted: 24 Nov 2019 04:46 PM PST

    Got a cyber security B.S. 2 years ago and currently a cyber security analyst but i've taken interest with getting into the cloud.

    So here's my checklist so far and was wondering if i'm missing anything to get myself started on the right track (not really trying to spend much $ so trying to start through free resources and a udemy course a friend's letting me use)

    -Get familiar with linux through linuxjourney

    -Get familiar with python through https://www.udemy.com/course/python-basics-for-the-beginning-enthusiast/ and personal mini projects

    -Practice labs through AWS free tier

    -Study and obtain AWS Cloud Practitioner

    Should I familiarize myself with linux/python first? or should I familiarize myself with AWS first so I have a good idea of how I would need to apply linux/python to the cloud while learning the two

    submitted by /u/duydoe
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    Black Friday Deals on Training?

    Posted: 24 Nov 2019 08:16 PM PST

    Does anyone know if CBT nuggets, Pluralsight, or even Udemy will have black friday deals this year?

    I know Linux Academy has one but just checking if anyone knows of any upcoming ones. I checked but all I see is Linux Academy.

    submitted by /u/SpankGorilla
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    Hiring managers - What is more attractive? An Associates and bachelor's in Computer Science or Computer Networking?

    Posted: 24 Nov 2019 11:57 PM PST

    I am 20 years old and am currently working on my Associates in Computer Networking, I will be transferring to a CSU to pursue a Bachelor's, but before I get there I wanted to ask for some input.

    What would set myself up for a better future?

    I will also be pursuing CCNA and CompTIA certifications. Along with whatever else I can get under my belt.

    I deeply enjoy building and toying with settings on computers. I have build 2 of my own PC'S and I've been hooked ever since. BIOS settings, Overclocking, Benchmarking, all these things are very addictive for me.

    If neither Computer Science or Networking Degrees fit then I am open to other suggestions.

    Thanks in advance, kind people.

    submitted by /u/Beyond_Deity
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    Degree Conundrum. Finish my business degree in Decemeber 2020 or switch to an IT degree and extend graduation by at least another year.

    Posted: 25 Nov 2019 03:33 AM PST

    Hi folks,

    The title pretty much says it all. The second degree is actually information systems at my school. I started with business because, well, I didn't know what I wanted. Sure enough I got an internship at our university hospital this June that started off on how to do project management stuff(non-it). Eventually we worked with IT and I became so interested that I got a part-time help desk position 3 evenings a week.

    Anyway, as you've probably guessed, I've asked my coworkers and boss and they all recommend I do my information systems degree now since I have the GI bill paying for it all anyway and it's what I enjoy. I figured I could just finish business and with experience go on and get a masters that's IT related but maybe that's not the case??

    Thanks for any help you can provide.

    (Also, just finished my MTA Networking Fundamentals)

    submitted by /u/Database_or_Dollars
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    Okay to retire in service desk? As a Senior Technical Support technician?

    Posted: 24 Nov 2019 10:05 AM PST

    I already make good money, and there's so many things going on that I never seem bored. I don't want to get stuck and unable to get a promotion, also I'd eventually want 1st shift instead of 2nd.

    Infrastructure would be my goal, but I hear network administration is a very difficult job and they have to work weird hours sometimes.

    Should I just keep doing what I'm doing, maybe have them teach me some networking stuff? If I retire in SD, there's nothing wrong with doing that?

    submitted by /u/1NightWolf
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    Difference between Cloud Computing and Network & security?

    Posted: 25 Nov 2019 02:17 AM PST

    I'm confused between these two topics. From what I've learned, cloud computing is the future? Can someone elaborate. Is it ok to grab AWS certification after getting degree in Network and security?

    submitted by /u/G0dang
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    Anyone feel guilty before leaving a good job?

    Posted: 24 Nov 2019 06:19 PM PST

    the manager and supervisor have treated me very good since I've been there. I was brought on board to replace a third party support company for the building and I'm the first on site IT person for that location. Probably the first job I've ever felt like guilty about leaving, only a few minor reasons I want to leave.

    I don't feel like traveling to the two other locations once a week and I'm no longer interested in relocating to live closer to the main site. I'd much rather try to get a role closer to my area. Also the job is pretty boring, I don't feel like I'm really needed except for the occasional time someone needs help with something. Another thing is being the only on site tech I feel deserted sometimes, like I'm not part of the team. I phone in every meeting.

    I did know most of these when I was first hired but I guess I didn't think it would be an issue. It was my first job for a long time so I guess I was just satisfied on landing a gig. I'm not sure what my supervisor can do to fix these changes but I'd like to see what can be done before putting in my 2 weeks

    submitted by /u/somethinlikeshieva
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    IT Jobs during College

    Posted: 24 Nov 2019 09:36 PM PST

    Hey guys, so I'm currently a student pursuing a 4 year degree in CIM. I'm working part time at a day program for adults with disabilities, and as much as I love my job, I was hoping to find work more related to my studies. What I'm hoping to find is a job that would look good on my resume and also ease me into a Systems Admin job after graduation (I'm assuming something like help desk).

    But the spiel is that most of these positions are full-time and since I have classes on Tuesdays/Thursdays, it's difficult for me to find a job that accommodates. I've been looking into campus jobs and also internships with no luck, so I'm really at a loss.

    Any suggestions?

    submitted by /u/Bea1Rhyme
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    The job position says it network support analyst.

    Posted: 24 Nov 2019 07:08 PM PST

    what exactly is a NSA ? & whats the difference between help desk and NSA ? https://imgur.com/a/bPQaptT

    submitted by /u/vibelord
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    Never Met My Boss. Any Tips For The First Day?

    Posted: 24 Nov 2019 03:02 PM PST

    I start my new help desk contract job tomorrow. I never met my boss in during the interview process.. Tomorrow will be my first day meeting him or her. I have never been in this situation before.

    Anyone have any tips on how to make things go over smoothly with my new boss? There will be several of us starting tomorrow, so the focus will not be solely on me.

    I have worked at this company/location before on another team/project, and it is a great place to work at.

    submitted by /u/MARIOBROSTHROWAWAY
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    Are IT certs worthless?

    Posted: 24 Nov 2019 04:53 PM PST

    Would love to hear y'alls opinions, some say that certs are worthless. Yet others say that it helps, yet again I heard it just something HR checks.... Let the flame war begin

    submitted by /u/thekookysurfer
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