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    Wednesday, October 2, 2019

    IT Career [Weekly] What would you like to know Wednesday? General Question Thread

    IT Career [Weekly] What would you like to know Wednesday? General Question Thread


    [Weekly] What would you like to know Wednesday? General Question Thread

    Posted: 02 Oct 2019 01:16 AM PDT

    Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub.

    Examples:

    • What is the job market like in Birmingham, AL?
    • Should I wear socks with sandals on an interview?
    • Should I sign up for Networking 101 or Programming 101 next semester?

    Please keep things civil and constructive!

    MOD NOTE: This will be a weekly post on every Wednesday.

    submitted by /u/AutoModerator
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    I work in a medical lab and I want a way out

    Posted: 02 Oct 2019 04:47 AM PDT

    Hey all.

    So I have a degree in Biology and Psychology, went for more school to become a Medical Lab Scientist/Technologist, and I currently work in a Microbiology lab.

    I'm in one of those situations where I liked the idea and sound of this career but in reality I can't stand anything about it.

    I've heard about some people who started in the lab and worked their way into an IT type job still related to the lab.

    I wanted to ask you guys if you could give me some advice on ways I could begin to learn about IT, what I might need to know specific for the lab, who I could ask, and if being self-taught would be enough to land a job with no formal degree in IT or CS.

    I've always wanted to work with computers/IT related but I wound up on a different path. I am way more interested in the systems used in the lab and noticing their inefficiencies and how I could make it better.

    Any advice is appreciated, thanks!

    submitted by /u/juroden
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    Older IT professionals, are you finding your age to be detrimental to your employment prospects?

    Posted: 01 Oct 2019 01:55 PM PDT

    I'm 58 and I've been involved with computers since getting interested and buying a new Commodore 64 in the 80's.
    I was making a full time living running a small computer shop by the early 90's (the IBM 286 days) and worked my way up to a senior IT consultant with a large healthcare provider.
    I've been through some ups and downs over the years, including a period of 3 years when I had to stop working due to health issues.
    I'm healthy now but I'm back to supporting the desktop, servers and network for a midsize company. My certifications are all out of date and I never quite broke into management role before my health issues.
    I'm beginning to feel that job opportunities are passing me by because of my age. I stopped putting my age on my resume's, however it's not hard to tell that I've been around for a long time by even a quick look at my work experience.

    Should I shorten up my resume's work experience to just the last 10-15 years? If I don't disclose my age and have a shorter resume, perhaps potential employers will not realize that I'm older and I'll improve my chances to get that first interview?

    submitted by /u/roger_ramjett
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    When do you decide that it's time to switch jobs?

    Posted: 02 Oct 2019 06:40 AM PDT

    A little background info. I'm in my mid 20's with a Bachelor's in Business Administration and working on another Bachelor's in Computer Networking. I'm A+ certified and CCNA certified. I took my first job in IT almost a year ago. I do level 1 tech support (OS, printers, AV/Display, moving equipment etc.). To keep it vague I work for the local government. We have about 40 sites of which I only handle a few. I get ~ 10 weeks off a year. This job has been everything I always wanted except for one thing, I feel like there is not much room for advancement. We have only a few system admins that handle the brunt of all the good stuff and from what I've seen there are not really willing to allow lower level techs an opportunity to get in and learn. I notified my superiors when I got CCNA certified in Hope's that I would get a chance to work with some cisco devices (our entire network ie running Cisco devices.) So far there has been nothing...

    One of my friends works for another local govement which is much smaller. He gets to get his hands on a little bit of everything, some sys admin stuff, level 1 support, etc... He has informed me of a position opening up soon that I would qualify for, and while it would be an increase in pay, the time off would be significantly less. As I love to travel and it is very important to me, this is a tough decision. Overall I think it might be a better opportunity for advancement.

    So my question for you more seasoned IT professionals is when do you decide it's time to move on to another job?

    Any advice is appreciated - an IT noob

    submitted by /u/ZNastyyy
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    What steps can I take to become a cloud architect

    Posted: 02 Oct 2019 06:55 AM PDT

    I am 24 y.o recent college grad, I studied electrical engineering with a concentration in power systems, I've taken a few coding and controls classes (consisted mainly of python and matlab ). But outside of that I have no experience in the field and was wondering where would be a good place for me to start

    submitted by /u/counttoukou95
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    Common Tier 1 interview questions/scenarios

    Posted: 02 Oct 2019 10:29 AM PDT

    Hey guys,

    I have an interview for a Tier 1 help-desk position at a company where I will be mostly troubleshooting Office 365 problems. Here are some of the "main requirements" for the job:

    • Troubleshoot and resolve any issues with either old Windows 7 or new Windows 10 machines
    • Troubleshoot and resolve issues related to Office 365 programs
    • Support any and all IT issues – peripherals, mobile, VoIP, etc
    • Finish out Windows 10 deployment – had 1400 computers to be reimaged, 195 are left to date
    • Imagining experience / SCCM preferred but they are willing to train on SCCM tool

    I am sure I can deal with these problems once I get the job. I have about 6 months of desktop support experience that honestly sounds more complicated than this job. During the phone interview the hiring manager told me I would be interviewed by the support team and asked scenario questions.

    Just so I am extra-prepared, what are some scenario questions that you guys have had asked that you think are likely to come up?

    submitted by /u/MiggieSmalls24
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    Hiring woes

    Posted: 02 Oct 2019 10:19 AM PDT

    Problem: no experience because no IT job, and no IT job because no experince

    Solution: get network +, create home lab, learn coding, learn powershell, learn linux.

    Problem: Learned all of those things, still "not technical enough" according to hiring teams because still no experience.

    What am I missing here? I am not at an age where i can drop everything for an unpaid internship or a minimum wage desk job just to get my "foot in the door". That is not meant to be rude or condescending, its just not financially feasible. I have my Network +, I have a home lab that i started up, I work in a field that architects solutions for IT.

    What the hell else am I supposed to do?

    submitted by /u/hairy_cankles
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    How to find a job where I can work with Linux

    Posted: 02 Oct 2019 07:46 AM PDT

    Hi, I am an Uruguayan teenager and next year I am going to college to study computer science. I've been studying IT since 2017 and I've decided that the thing I enjoy the most is Linux.

    I was told that people who know a lot about Linux finds jobs managing servers, which I think I would enjoy.

    There are two or three years from when I start college and when I actually learn more IT specific things. So I would like to know what should I do in the meantime to be more skillful in Linux. I love making shell scripts and configuring Linux systems.

    I already know how to program on Java, VB.NET and a little HTML and CSS. I also know how to design databases.

    I figure that next year I can find a job as a programmer but I don't want to work at that for a long time (specially front-end stuff).

    So what do you recommend I should do? Maybe I can get some certification and take some courses.

    submitted by /u/juanpereiro21
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    Looking to start working now.

    Posted: 02 Oct 2019 07:11 AM PDT

    So as the title said I'm a college student still going through some of the general courses and I'm at college year round, mainly evening classes, to finish up my gen eds. I'd like to know if there is any way I can start in the field now while I still learn, so I can start the experience early.

    submitted by /u/Chkgo
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    In a bit of a predicament...

    Posted: 02 Oct 2019 10:34 AM PDT

    I'm going to graduate in May with an IT degree, cybersecurity focus, computer forensics minor.

    As I'm getting closer to the end of my college experience, i'm starting to realize i'm not as passionate as my peers about general IT. (troubleshooting, administration)

    I am, however, very interested in computer forensics! As you guys already know, this field is not entry-level friendly. I've been told I could transition from IT to forensics after a couple years of experience and a cert like the GCFE, CCFE, GCFA.

    I've also been told my path would probably look like this: IT -> entry-level cybersecurity (SOC) -> forensics.

    Any idea how much time I will have to spend in IT in order to get hired on for a computer forensics role? Has anyone else been through this?

    submitted by /u/TwinMinuswin
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    Going into IT. What programming languages are useful?

    Posted: 02 Oct 2019 10:01 AM PDT

    Particularly for networking and security.

    submitted by /u/Nurith
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    German startup wants me wo/ visa

    Posted: 02 Oct 2019 09:57 AM PDT

    Hey all!!

    A German startup has made me an offer to work with them, however, they asked me to go on a tourist visa and apply to a work visa after getting there and working for a while.

    Is this a normal practice in Germany? Should I keep talking to the company?

    Thanks,

    submitted by /u/my_first_ta
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    What are the technical skills I should know before starting an IT career?

    Posted: 02 Oct 2019 05:51 AM PDT

    I have no IT experience however the CV template I received has a section called "technical skills" and the sample data includes things like "can troubleshoot networks, hardware installation, graphic design" etc.

    So in my case, should I delete the Technical Skills section? Or are their any IT skills where I can self study and include it in the list? I have the A+ cert and through that I have knowledge on hardware and network troubleshooting but I am wondering if I should include it since I only have the knowledge and no experience...

    Please advice!

    submitted by /u/KingTheFirstFlame
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    Job Hoppers , what y'all doing for retirement?

    Posted: 02 Oct 2019 08:41 AM PDT

    Just that loud reminder to those who bounce around for higher pay. Don't forget to set up stuff for retirement.

    submitted by /u/OregonIT
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    What do next ?

    Posted: 02 Oct 2019 08:25 AM PDT

    (little disclaimer on start, english isn't my native language, but im trying to learn and improve my skills, for all mistakes i very sorr :) )

    Hello,

    I'm programing since 2+ years, three months ago I switched from c++ (almost no chance for a job in my region) to c# (decent chance). I filled my git with a few projects, Dating site (my last project) is from a course but in my opinion its 1/5 stars course with many bugs and errors (every 1 h course is almost 1.5 h of debugging). It's bad BUT increasing my debugging and problem solving skills :). Now I'm looking for a first job as an intern or junior, for interns I didn't see many offers (almost zero or few in semi .net). I started sending my Resume but ATM(02.10) in my city are 4 jobs for juniors 20+ for mids and 10-15 for seniors. Yesterday I also changed my resume from handmade in word to a generator to a lot better visual look.

    My tech stack is now: .NET core, ASP.NET core, WinForms, WPF, Entity Framework core, NUnit, Angular 8, Bootstrap, some in TS but nothing complicated, standard html+css, SQL, T-SQL

    What I can do now? I looked at offers and listed some tech I don't know, like: azure, aws, Nhiberante, docker, React / Redux. In general mostly cloud based things + front end.

    I thought about web project like sorting algorithms, path finding, something to give HR's fun (if someone come to my GH)?

    Maybe focus on my stack and increase skills waiting until someone takes me to interview and I get a job?

    Or learn cloud base things (but honestly, I don't have an idea how, only thing I can really train is "container is on", "the container is off") and try to be more flexible?
    Maybe, someone has something better to propose?

    Also, I don't want this post look like "crying", I just a little bit lost in this. Since three months, I'm programing +/- 6-8 h per day, learning new things, increasing my knowledge, etc. But after this 3 months I fell even more overwhelmed than on start. (on start basically, I knew C, and some of C++, html+js+css+php -- after exams in school, and something from python). And I know, I know, no one will decide for me but little guidance or idea will be mirlace for me.

    PS if it's important in studying CS (second year now).

    PS2 i almost forgot my GH link https://github.com/bagietMajster

    submitted by /u/kamil9848
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    Where do I begin?

    Posted: 02 Oct 2019 01:31 AM PDT

    I am a 25 yr old, father of 3, mail carrier for the USPS, who has always been fascinated with IT. I admit, I know very little, but am uber eager to learn. I have no college degrees or certifications, and don't really know where to begin. I started on Khan Academy and have gone through the basic courses provided. What do I need to start with? What certs should I begin with. Cybersecurity is one of my main interests. Apologies for being lengthy, and thank you for your time.

    submitted by /u/Claypool_Floyd
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    What types of entry level roles am I qualified for in the tech sector according to my education, skills and expereince?

    Posted: 02 Oct 2019 07:18 AM PDT

    I have graduated from university with a degree in Computer Engineering in 2013. I worked in so many jobs that are not related to my field. such as warehouse, retail, and fast food. My skill and experience are shown below:

    Skills:

    Java, HTML5, CSS3, JavaScript, SQL, Agile (Scrum), Git, Selenium, Jira

    Experience:

    QA Analyst (CO- OP) (4 months):

    - Created test cases, test plans, conducted testings and tracked test results using software development life cycle

    Computer Technician: (6 months):

    - Troubleshot and repaired PCs, which were delivered to over 20 schools and institutes

    I just don't want to focus all my energy on applying for one role such as QA. I want to know what other options are available to me at my current experience and education level.

    submitted by /u/mhussen360
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    Help Getting an Entry Level Job

    Posted: 01 Oct 2019 09:29 PM PDT

    Hello Everyone!

    About 6 months ago, I got my A+ certification. I don't have an except number, but I've applied to sooooo many help desk and desktop support jobs. I also reached out to a very well known MSP with no luck. So far, I've only heard back from a total of......one. I did a phone interview with this company's recruiter, but only a week later, the recruiter straight up told me they decided to hire someone with more experience than me (for a help desk job paying $13/hr). Am I doing something wrong? Should it be this hard to land a full-time entry level IT job? I don't think my location is an issue (Metro area with over 10 Million People). My resume.

    Its really frustrating, as I just want a entry level job in IT to get my foot in the door. I have 2.5+ years of customer service experience. I've built my friends gaming rig, as well as my own. Even at my current job, i'm pretty much our stores unofficial IT guy. Im not trying to be desperate, but im willing to accept anything at this point (even if its less than what I currently make).

    Please feel free to tell me what I need to do. Better resume? More certs? Finish degree? Keep trying??? Anything helps.

    Thanks

    submitted by /u/nuski09
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    [Seeking Advice] Moving from Retail Leadership to IT

    Posted: 02 Oct 2019 04:15 AM PDT

    Hi,

    So I'm so over my job and have finally discovered what interests me in IT. I'm looking to get into the helpdesk side of things so I can develop my skills and also undertake some additional accreditation (plus earning some IT experience).

    I did a 4 year IT degree (graduated last year) and have had some project management & basic IT support experience YEARS AGO. My most recent, 4 years worth of achievements, have been all leadership related. Granted I did work as an operations specialist for almost 2 years and some parts of my role did involve some store network maintenance, basic troubleshooting and assisting in new soft/hardware deployment (but that was maybe like 20% of the job).

    Would it be realistic for me to go looking for a Helpdesk job when my most recent experience has all been sales & operations experience (last 4 years)? Should I maybe consider another avenue of entering IT? I'm starting to undertake some certifications and doing a bit more practice in terms of programming in my desired area but staying at my current job is not really the best for me anymore.

    Thanks for any advice!

    submitted by /u/Arafes
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    Should I Take The First Job Offer Out Of College, Even If It's Bad?

    Posted: 01 Oct 2019 04:46 PM PDT

    I have been out of college for nearly two months and applying with no job offers except for one that approached me from my school"s job board last week.

    They are deciding to move forward with me by having me complete a technical quiz, but I looked on Glassdoor and saw the bad reviews (at a 2.9 average) due to unclear career path growth, no formal training, out-of-focus management and bad work-life balance (and I value my time off).

    I know beggars can't be choosers and I don't know what else will come my way in this fierce market and bills will keep coming, but at the same time I need formal training to help me get experience and skills for the future. So, should I try to pursue this job or am I being choosy?

    submitted by /u/skinnymike1
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    How Did You Move Into a Management / Leadership Position?

    Posted: 01 Oct 2019 07:14 PM PDT

    A lot of these job postings have the old "you need experience but how do you get experience" chicken-and-the-egg problem. I know I'm ready but I don't have the actual experience.

    How did you move into your first leadership or management role? What attributes would you want to see in someone who's shooting for their first management role?

    submitted by /u/SmartChip
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    Question about IT pricing

    Posted: 02 Oct 2019 12:27 AM PDT

    Hey everyone! I hope this is the appropriate place to post this question.

    My best friend currently works in IT and has agreed to help me get the technology set up for a new business of mine.

    We have been best friends for like 20 years now and I know that when I get the invoices from him, he is going to undercharge me. What I'm hoping is that someone can help me price this work so that I can pay him what he deserves.

    I am asking him to set up the new company domain and g suite accounts (email and company google drive including permissions and all that). There are approx 50 employees to port over to the new gsuite (it's an existing company that was bought out and we have to switch the people who are staying). I'm also asking him to set up a new placeholder website (basic branding, no content (other than coming soon or that sort of thing), and contact info.

    Then in a couple months, after things settle from the switch, I'll be asking him to build two websites. They won't require much in the way of functionality, but will include maybe like 10 subpages with company info.

    I'm sure that I'm not describing it perfectly well, but I hope this is enough info to get the gist. I'm hoping someone can let me know what it would cost to have this done by a top notch professional so I can make sure he is paid what he deserves (we've been fighting over who pus the dinner bill since we've been old enough to go to dinner together). Basically, think the upper end of the range for what these services would cost (I still have to be able to justify the expense).

    Thank you for your help!

    submitted by /u/SiberianPinus
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    Failures of AWS certified solutions Architect certification, how did you fail and what was lacking in the preparation?

    Posted: 01 Oct 2019 08:29 PM PDT

    I am preparing for the exam and I don't want to leave any gaps in the preparation. It would be really helpful if I can get some dos and don'ts.

    submitted by /u/sujith315
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    Help a lost college student. Need some guidance/advice.

    Posted: 02 Oct 2019 12:02 AM PDT

    Context: I'm in Canada, 18M. I graduated from a fairly technical high school that gave me alot of experience in the classroom playing around with Windows Server, Cisco IOS and Linux. Plus whatever I learned on my own time at home. During my time in high school I self studied and passed the CompTIA A+ exam. Tried finding a job during my time in high school and all I ended up with was contracting gigs setting up new equipment for retail/restaurants (paid great, just hated how unreliable they were). Graduated high school and entered into a 2 year diploma program at a local college focusing on Networking/Software development. 1 year into the program (mind you I failed a few courses so I am technically behind a 1-2 terms, learned at my time in the program is that I absolutely hate programming and refuse to become a software developer).

    I secured a job working for a local non-profit with great pay (considering my experience of working just two one-day contract jobs) + benefits. Given my age I was honestly surprised I was given this opportunity. At this very moment I am just taking a single course in the college and work the other days I am free. Unfortunately at the pace I am going with this program I won't be able to graduate within the 5 years maximum I am allowed. So at some point I would need to pick between working (which I quite enjoy) or being back in the classroom (leaving the job I would of gotten had I finished the program).

    Some other things I guess I should mention. I have multiple scholarships (1 full ride and a few other smaller ones that helped pay for my first year). Most likely won't be paying me ever again if I decide to stop going to school altogether. The job and the pay I would have gotten after graduating the program is basically the job I currently have now (my current job might be slightly better). At my current job, I am the sole dedicated IT person. Which makes climbing up into more attractive/more senior positions is less likely (not really any educational programs or continual education programs at my place of employment). As my pay will eventually hit a max.

    Speaking of pay, I currently make around $20 an hour (which I consider high for what I do and my roles/responsibilities). With my max being $24 an hour. If I graduate and finish the program. The pay is around $15-$20 an hour doing entry level help desk. Of course this isn't guaranteed as I have heard of people not finding jobs. My fear is, one I don't find another good job like this one currently. Another one is once I hit the max pay, I won't really be challenging myself or putting goals to reach and overall having objectives.

    My goal was from the very start was always to specialize into networking then move more into computer security. But after working help desk for a few months now, I really enjoy it. And wouldn't mind if I just spend the rest of my professional career moving up into higher tiered help desk positions and just self studied computer security for fun.

    My current roles and responsibilities (official title is IT Technical Support):

    -Inventory

    -Help end-users

    -Plan for and deploy future goals/Find solutions to current technical problems

    -Prepare computers/equipment for new users

    -Active Directory

    -Work with contractors

    -Have good relations with our MSP/server team

    So I guess here is the ultimate question if you decided to just skim through all the walls of text (I don't blame you). Will not getting my diploma at my local college bite me later in my career? As I have already secured the entry-level part which is why most people take college I assume, just to get an entry level job/foot in the door. I plan to always keep studying certifications, currently working on Sec+ (yes I know not the best, but if its valuable to my employer its valuable to me to get). Will certificates + real work experience be enough to outweigh a piece of paper? It might be an odd thing to say, but I have the goal to reach around 70k salary (wouldn't mind more of course, but I want something reachable within +/-10 years). Currently its at 40k (would be $46k when I reach max pay). It also might be possible to look for night classes/night programs so I can have the best of both worlds. I'm just honestly really lost in what is the best path I should take and thanks for following this kinda long and wordy post. Had alot to get off my chest.

    submitted by /u/BlueMalware
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    Where am I in my career? Am I considered entry level, junior level, mid level, or something else entirely?

    Posted: 01 Oct 2019 09:30 PM PDT

    It's hard to tell because I feel like I'm just starting out, but I've also had the 'just starting out' feeling since I graduated from college.

    I went to college for Game Design (was more an art program than anything else) and worked in a PC troubleshooting & repair shop for about five years, then spent a year as a contract Deskside Support Analyst. I've been talking to recruiters and I'm not sure whether I'm an entry level candidate or something else.

    I feel dishonest saying I have six years of experience in technology, even if it's technically true.

    submitted by /u/legalquestionburner
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