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    Saturday, March 2, 2019

    IT Career Amazon IT Support job lead. Any inside info?

    IT Career Amazon IT Support job lead. Any inside info?


    Amazon IT Support job lead. Any inside info?

    Posted: 02 Mar 2019 03:02 AM PST

    I guess my concern is whether Amazon support is subject to the same horrors we hear about in the news in the warehouses... no breaks, urinating in bottles, etc. How's the work-life balance? Is it a good place to work? How likely are you to have a manager who uses "or you're fired" as a management tool?

    submitted by /u/beam_me_up2020
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    The amount of acronyms is simply astonishing

    Posted: 02 Mar 2019 06:33 AM PST

    Second semester. Totally thought the first semester was going to be terminology's and then the second would be less, and more learning functionality. I'm so wrong. Just hundreds of acronyms being shoved into my brain. So many terms and definitions. Starting to feel like I'm losing my mind! I sit here and I write down every single one of them and my homework is taking me 12+ hours per class.

    Just had to rant. On the bright side, it's all interesting stuff.

    submitted by /u/FrankStanely333
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    IT Industry and Convicted Felons

    Posted: 02 Mar 2019 09:02 AM PST

    I have posted on here a few times in the past, but recently I have become severely defeated after yet again being denied due to my background check.

    Some information:

    I am a 27 year old male whom was involved in a fatal car accident around 10 years ago that took the life of my friend. I was the driver. About a week from going to college on a scholarship I was driving my car with some friends and crashed into a tree. We were all seriously injured (I have 17 titanium plates in my skull as a result) and my one friend passed away. All in all, I was convicted of Manslaughter in the 2nd degree and served over 5 years in prison.

    After being released last April I immediately started taking courses to received the A+, N+ and S+. I also began applying to entry level IT positions. So far, I have actually been offered positions multiple times and even discussed salaries. But on every occasion I am shunned after they actually read my background check, regardless of me explaining it to them prior and being assured it would not impact the position.

    What gives?

    I am about to take a position as a Technical Recruiter within the next couple hours, doing something I absolutely don't want to do, soely because it just seems to me that someone with my background cannot work in the IT industry.

    I would appreciate anyone's experiences or opinions regarding this topic, as I am completely exhausted both mentally and physically with being let down.

    Thank You.

    submitted by /u/orgnll
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    Looking for Someone to Interview that is working in the Computer Science Field?

    Posted: 02 Mar 2019 05:52 AM PST

    Hi. I am currently a freshmen in college working towards a computer science degree. I am taking this class called Writing for Engineering and the professor gave us an assignment where we must interview someone working within the field. If you are currently working in the computer science field would you be kind and answer the questions below?

    Questions:

    What is your name?

    What is your email? (I will be sending a thank you email because its required for the assignment)

    Where do you work?

    What is your position at your job?

    What inspired you to work in this field?

    Where did you get your education from?

    What was your first job? Where? When? How did you get your first job? (Could be your first internship)

    What is your daily schedule?

    What type of writing does a person with your job have to do?

    What are the ways you communicate with other employees at work?

    What are some projects you have completed?

    Is there anything you don't like about your job?

    What advice would you give to someone like me?

    It would be appreciated if someone could answer these questions as soon as possible because my assignment is due after the weekend.

    submitted by /u/SakibAmin
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    I passed the CompTIA Security+ today!!!

    Posted: 01 Mar 2019 10:14 AM PST

    Man, that was not an easy test. It was my first time, and also my first certification. It's required for the military contractor job that I have. Any recommendations for what cert to pursue next?

    Study Materials I used:

    Professor Messer's free video series & PDF Study Guide

    Darril Gibson's Security+ Get Certified Get Ahead SY-501 Study Guide

    Security+ Practice Tests on Measureup.com

    submitted by /u/longislandtoolshed
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    Choosing my degree

    Posted: 02 Mar 2019 09:04 AM PST

    I'm going to be beginning school at a local tech college this Fall. Currently I'm stuck between an Associates in Software Development or Network Specialist. Eventually I want to get a degree in both or transfer to a bachelors program. What would you reccomend starting with and why? I'm leaning towards Network Specialist but my creative side is telling me to go with Software Development.

    submitted by /u/abigfuckingnope
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    A nontechnical person's IT job

    Posted: 02 Mar 2019 04:10 AM PST

    What would you suggest for a person who has been working as a nurse for years and now applying for an IT content management position now?
    It basically requires the employee to review and comment on user reviews and moderate them for a well known online platform.
    What should she require or emphasize in the motivation letter and highlight in the resume ?

    submitted by /u/kucukkanat
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    Opinions about Klarna (Berlin)

    Posted: 02 Mar 2019 06:21 AM PST

    Hi Folks,

    I'm considering sending my resume to Klarna, a fintech company based in Berlin (headquarters are in Stockholm). Do any of you know any opinions or have your own experience of working in Klarna? Is it a good company to work in, to grow and learn?

    I've seen some disturbing opinions on glassdoor and would like to verify those...

    Many thanks!

    submitted by /u/12sosen12
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    Is this job a step into Cybersecurity?

    Posted: 01 Mar 2019 09:23 PM PST

    I have worked in IT Support for a few years now, but as of late, been interested into moving into Cybersecurity. In the last 5 months, I obtained the Security+ and SSCP certifications, with CISSP being my next target.

    I was contacted recently about a position tied to Identity and Access Management (link: https://www.indeed.com/m/viewjob?jk=005ec29e3589a811&from=serp)

    My question is whether this would be considered a role in Cybersecurity, or if I should wait to see what offers I get after obtaining the CISSP.

    Thank you all!

    submitted by /u/i386_compatible
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    First technical interview for a NOC security team. How should I prepare?

    Posted: 01 Mar 2019 07:16 PM PST

    I recently had an interview for a network operations security position. It went extremely well and I have been invited back for a technical interview. I'm a junior at university working on a bachelor's degree in information security, but this would be my first position in the cybersecurity field. I have several years of experience as a desktop support technician at several organizations.

    I might just be psyching myself out, because I know this position is entry-level, but I also know that even entry-level positions in security still usually entail a certain amount of expertise. How should I prepare myself for this technical interview, mentally and otherwise? Any recommendations on what I should brush myself back up on that I am likely to be drilled on?

    submitted by /u/WraithSama
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    Helpdesk Exit?

    Posted: 01 Mar 2019 05:38 PM PST

    Despite many years in Helpdesk and 4 years as an IT manager my job is becoming less rewarding. Management (the big boss, not me) seems to be favoring technology to do more with fewer people - read automation. All while asking me to slash spending to get a raise, with no guarantee at all.

    All the while I get many compliments in written form, and the same comes from my boss regularly. In some cases, I am buying things for work, because I feel the budgetary pressure and don't think my boss is open or inclusive enough about any of it.

    I asked my boss for a 13k raise (as a new job title), because I've patiently hoped after 4 years and many people leaving my time would come. I did not ask for any significant raise before now.

    I'm frustrated and feel stuck with no options out. I have lots of soft skills and clearly a good technical aptitude with many applications and OSes, as well as directing my team in using them. I am working on automating as much as I can for a lot of the processes, but I also fear I am setting my team up to be outsourced in short order.

    How can I get out of Helpdesk? Is there anywhere to go? I feel over-stressed and that my boss doesn't understand what my team is doing.

    tl;dr Helpdesk is killing me, is there an exit sign? At least get paid for my stress? I like the job I do, but I am less than thrilled with the environment.

    submitted by /u/InfiniteRest7
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    [Update 2] RE:RE:"Resigining From a job..." - Burnt after resigning

    Posted: 01 Mar 2019 10:22 PM PST

    Original

    Update 1

    After resigning from my desktop support position moving onto a NOC Data Center position, I completely burned out at the job I resigned at. I have one day left. Does this happen very often when people resign? I gave my two week notice last week, but man the last three days has just been brutal in terms of how un-stimulated I am.

    The last three days of work, I feel like I didn't do jack shit. I walked in, stared at the que for an hour and a half (ticket que has been slow) until others were in. I eventually began walking around my place of work away from my desk. I tried watching my udemy lectures but I would just fall asleep in my chair (worse than walking around in my opinion, military has taught me to never sleep on the job).

    I am excited to be in a Data Center position, but I hope to shit this does not carry over. IT is my absolute passion, I have no clue why my motivation has been so low the last few days. Maybe I landed a perfect time to move on from Desktop Support/Helpdesk?

    submitted by /u/canadadryistheshit
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    How am I supposed to gain experience if no one will hire me?

    Posted: 01 Mar 2019 10:12 AM PST

    I've been trying to get some form of IT helpdesk/desktop support/NOC roll for the past few years. I've been stuck in the same NOC job where I have limited access to new things and as such have not had a lot of opportunities to learn new things hands on.

    I just interview for a job and I think I did a good job of selling myself and trying to take what I do know and make it look good and spin whatever I was lacking into something positive. They where honest with me and told me that they where looking for someone with a little more experience.

    This is a common response that I get whenever I get a response from someone (if I even get a reason, which is rare). It could just be a generic response that they give when they don't want to give the real reason, but if it isn't then how am I supposed to gain the necessary experience if I am never given the opportunities? There is only so much you can learn from watching youtube videos or ready cert books

    submitted by /u/SelfDepricator
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    I've been learning Python and made a basic code to help automate our letters for my desk job, my manager wants me to show it to our VP! Did I just help myself for a future in IT? How do I put this on a resume?

    Posted: 01 Mar 2019 02:11 PM PST

    So I'm an absolute beginner at Python. But ever since I started working this desk job (it's just a corporate building, I'm not in IT) I've hated doing our insurance letters. The team before us finds the "name, date of creation, location, device model" and they manually type it into a breakdown for us. We then copy what the information is into a letter that says

    Hello (Name)

    Thank you for calling Reddit about your (Device Model). It was made in (Date of creation) and it's currently in (location)

    We have to do this hundreds of times a day. I kept asking myself why don't they have a system where when the first team gathers the information then the system automatically generates a letter. It would save time and cut my team out of the equation so we can focus on other stuff...

    Well now I'm playing with code for the first time and decided for fun I'd create something like that. It asks the representative a series of questions

    What's the name?

    When was it made?

    Where is it located?

    What is the model?

    After they answer those questions it automatically made a letter for us with the information. After finishing it I showed my manager and she liked it so much she asked me to show it to out Vice President on Monday! It's written like an amateur so any software devs will laugh at it. But my coworker said it should be pretty simple for them to convert or make a similar function with their code and knowledge.

    Even if this falls through and nothing happens, my friend said this is a great opportunity for me. Even though it's "noob" work, this should look good on a resume or for the IT department here that I'm desperately trying to get into and my manager is trying to help me get into. He says it shows critical thinking and attempts at making things better and increasing my knowledge. Is he right? How would I put this on a resume?

    submitted by /u/Pinanims
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    3+ Years of experience; What certification should I go for?

    Posted: 01 Mar 2019 07:52 PM PST

    Starting at the beginning,

    I was about 1 1/2 years into a community college in the DC area (AACC) that has a very well known "Cyber Center" as a separate campus that focuses on networking, security, and OS support.

    Toward the halfway point in my Associates, I was offered my way into a helpdesk job at a local copier company and stopped school as a requirement that I work normal hours. It started off as normal helpdesk, fixing scan to email, can't print, lines on scans..., and then we became a small IT MSP. At first it was just desktop support and basic networking, but over the last couple years has slowly morphed into something that seems bigger than I understand technically. I am still technically level 1, but we are a small helpdesk and I usually take extremely complicated situations from my boss who has no time of day to fix things. We are implementing systems such as Barracuda Sentinel and email security, working on VMware for clients with 15+ servers, Carbonite Appliance servers, so on and so forth. 3 years into the job I have realized, I need certifications.

    My job is flexible, but there is a need for technical expertise at the moment. We need expertise in servers, VMs, and networking (specifically Cisco). With 3 years of experience I'm working with servers (all roles), will need to soon work on VM management and maintenance, and am feeling a bit over my head since I'm Googling, guessing, and calling support lines constantly, which is fine, to a point where efficiency is lacking.

    What I enjoy is creating processes for things to 'move' in efficient directions in the office, work on servers, and seek out needs to fulfill end-users needs. I have no desire to do networking, but understand SOME. (still unsure how I understand migrating AD and GPO but not VLANS, but such is life). I was thinking I should go for my MCSA: Windows Server 2016, but my boss thinks I need something more basic. Does anyone have a bit of advice for my poor poor soul? :)

    TLDR; Overwhelmed helpdesk employee is working with all roles on server administration/3rd party systems and needs a certification. Or some other advice.

    submitted by /u/abandonnips
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    Screwed up my second internship will this hurt me in the long run

    Posted: 01 Mar 2019 07:21 PM PST

    Hi everyone, I've made a lot mistakes in my second internship. I guess I don't blame my bosses for getting back to me. I did pretty good the first 3 weeks of it then I didn't do well at all. I did pick up some good skills and experience there. About a month in, I guess my lack of motivation screwed me over where it took me forever to get things done and I didn't do things right. In addition, my social anxiety and my tendency to be evasive of others hurt me too. I didn't go to an intern lunch gathering they were having. Struggled to explain things in meetings. I really didn't know it was a requirement for me to be there. They took me off help desk a few months in as they sensed my social anxiety but I still took occasional tickets and I would take the smaller tickets and nothing big. I didn't go with them to happy hour either. That isn't everything either.I lost my temper in frustration once and said something like "I hate this job." under my breath. I don't blame any of them for not giving me reference. I'm just afraid that bad experience will haunt me and I'll have trouble getting another job now.

    submitted by /u/Kal947
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    REST APIs with Flask and Python

    Posted: 01 Mar 2019 09:49 PM PST

    Please help! Career change

    Posted: 01 Mar 2019 10:42 AM PST

    I've recently been laid off from my construction job. I'm desperately looking for a job and while I was on indeed but while I was on there I managed to see a couple of jobs for IT Support technician. If anybody could please tell me what I need to land this job or what I can do to get started in the right path as this might be something that interests me. I have no idea where to begin or where I would even begin to look to start working towards getting a job in this field. Thank you for your help and any information you guys can provide me with.

    submitted by /u/Aztec_Jokester
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    Future job requires TS/SCI, questions on past drug use.

    Posted: 01 Mar 2019 04:34 PM PST

    I apologize for asking questions that have been asked a million times, I've read every post but I'm just trying to find some peace of mind for myself.

    While talking to an Air Force recruiter in 2012 (18 at the time) it was HEAVILY implied that I'd never done any sort of drug in my past. This wasn't exactly true, I had experimented with marijuana and a few different pain pills during my junior year in High-school. I've since cut ties with anyone who uses illegal drugs/substances and haven't touched anything in the last 7 years. While filling out my SF-86 I took my recruiters advice and answered NO to all drug related questions. My Secret Clearance went through fine with no issues, I served my 6 years and I was honorably discharged early 2018.

    I currently work as an IT contractor for a DoD program where I actively use that Secret clearance, recently I've had a job fall in my lap that requires a TS/SCI. The company is willing to begin the process of getting the TS/SCI if I accept their offer.

    Here are my questions/concerns:

    - When I re-submit my SF-86 during the process and admit to falsifying a government document because of misinformation from my recruiter what will the repercussions be?

    - Am I at risk to lose my current Secret clearance and never be able to work with anything requiring a clearance again?

    - I've done things like torrent movies and stream shows while I was deployed (this was over 2 years ago and haven't done it since), will this get brought up? Do I disclose that somewhere as well?

    - Where do you draw the line at oversharing? I want to be as honest as possible and plan to be, but I don't want to cause waves throughout the process.

    Thanks r/ITCareerQuestions

    submitted by /u/ts_clearancequestion
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    Anyone Recently Hired by Microsoft as a PFE in Last Year?

    Posted: 01 Mar 2019 12:31 PM PST

    I was trying to find the right forum for this and this appeared to be the best aligned. Im not recruiting but looking to try to find a Microsoft PFE that was recently hired in the last year - in the US. If you have or know another forum for me to look, let me know as I have questions since I am in the final stages of the offer process. Thanks.

    submitted by /u/johnb_e350
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    I feel like I'm in a unique position, any advice would be helpful, thanks.

    Posted: 01 Mar 2019 03:55 PM PST

    I live in the pacific northwest but my wife and I are going to be able to move wherever we need to once I get some certs.

    I have searched through a ton of it career questions post and I can't really find someone in the same situation as me. Right now I'm a 30 year old who works as a millwright in a manufacturing plant. My jobs pays fine but I feel like it is boring and that I could be doing more with my life.

    I have 2 Bachelors degrees, one in Web Development, and one in Communications. I took a year of computer networking and administration while taking my Communications degree(around 2009). It was kind of like having classes for A+, Net+, and an intro to Windows desktop and windows server. I actually enjoyed it a lot but I got advice from my family that I shouldn't get a technical degree and get an academic degree instead, like Business or Communications. I was young and listened to them even though I probably should have finished my computer stuff.

    I went back to school about 3 years ago and completed my Web Development degree because I wanted something technology related and that was offered online. It turns out that I like the programming part of web dev but I find the rest to be uninteresting. I feel like all you are doing is plumbing stuff together. Take a request from the client, manipulate it a bit and connect it with the server. I am actually pretty good at web dev but I can't bring myself to work on any projects because it is so boring to me.

    Since my computer classes(2009) I have been tinkering with networking, linux,some pen testing(on my own stuff), and servers on my own and I love it. I especially like security and would someday like to get in the security field after I have enough experience. For example I have been setting up a virtual lab on my laptop and even just installing linux and setting things up was a lot of fun for me.

    I want to get into the IT world but I am not sure the path to take. I was thinking about working on my CCNA this next year and then getting a cert for either linux or microsoft server. I am going to study for a couple COMPTia certs like net+ and a+ but I feel like I just need to review the info since I learned it once. Then I can just save my money and work on my CCNA.

    My other thought was to try and do something with application security, particularly web app security, but from what I have read there's not really any entry level security jobs. I just thought my web dev background could help. I know PHP, SQL, C#, asp.net, Python, Javascript, and HTML/CSS. Like I said before I like the programming part of web dev, but I don't really want to be a developer. Malware analysis was another area that interested me.

    I live in the pacific northwest but my wife and I are going to be able to move whereever we need to once I get some certs.

    tl;dr

    I have a bachelors in Web Development and another in Communications

    I took a year of college working on Networking, desktop support, and Server administration.

    I really don't want to be a developer, but networking and servers really interest me.

    I am thinking I should get a CCNA and a server cert.

    Anyone have any good advice? I would really appreciate it because I am really unsure what to do.

    I have to go to work, I work over nights. I will try to answer any question you have when I get back from work.

    Thanks again.

    submitted by /u/melekdav1
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