IT Career Help Desk and Security Clearances |
- Help Desk and Security Clearances
- Network Engineer Finance Sector Post-Interview Background Check Question
- What is the difference between help desk and service desk?
- Requirements for a Help Desk role.
- Google recruiters teasing me?
- Tell you Boss the truth about your position?
- Is Security+ worthwhile outside the US?
- How to get expierence in networking?
- MIS concentrations worth it? Recommendations on MIS Grad School Course Electives (details inside)?
- MCSA Exam 70-740
- Highschool tech help desk?
- 36M - Very likely to be made redundant from IT job, anyone able to give me some advice?
- Should I be cautious of 3 month contract positions at companies?
- Bots for personal projects?
- Business environment that overrides Ltechnical considerations
- Anyone work & travel with an auto racing team?
- Rate Resume (Early IT Career)
- Convert Zimbra file into MS Outlook with third party tool
- Recent graduate trying to decide between multiple job offers. Could use some advice.
- CCENT or Network+
- Some Guidance
- Is it ever worth it to change jobs for one that makes less money.
- How to take control of my career development
| Help Desk and Security Clearances Posted: 01 Nov 2018 06:32 AM PDT A lot of advice that I have seen given on this sub and others is that going the helpdesk route is a great way to get started in the IT community and therefore in InfoSec. I've read about how gaining that fundamental knowledge of troubleshooting is essential to build off of down the line. I'm more than willing to do my year or so of helpdesk time if it means getting my foot in the door. But I do have a question to that end. I am currently active duty Military and I hold a TS clearance, which I would like to use to help land an entry level job once I get out in 2020. I have no IT experience, but I do plan on having my Network+ and Security+ by the time I enter the civilian world. Is there even such a thing as a helpdesk position that requires a security clearance out there? Or are most helpdesk positions, even at companies/contractors that do secured work, only dealing with non-classified data? I'd really love to be able to utilize my TS clearance to get my foot in the door, but I'm not sure if I can do that if my only option is to go for helpdesk. Any advice would be greatly appreciate. [link] [comments]  | ||||||||||||||||||||||||
| Network Engineer Finance Sector Post-Interview Background Check Question Posted: 01 Nov 2018 08:59 AM PDT Hey guys anyone works in the Finance sector? How long does background checks/job offers come after an interview I did my interview last week Thursday and well they called my references Monday (10/29/2018) Today is the 1st of Nov so i`m wondering. The hiring manager/head of department told me I would get an offer, but i`m feeling a bit anxious. This is for a lead network engineering role within the investment banking sector. [link] [comments]  | ||||||||||||||||||||||||
| What is the difference between help desk and service desk? Posted: 01 Nov 2018 07:30 AM PDT So I am job hunting at the moment and came across a job advert looking for a Junior Service Desk specialist. I applied and managed to secure an interview. Is there any difference between a service desk and help desk? [link] [comments]  | ||||||||||||||||||||||||
| Requirements for a Help Desk role. Posted: 01 Nov 2018 08:38 AM PDT Hello, I tried to search for similar topic but didn't find answers that I would be satisfied with. I applied for a Junior IT Support position in one of the global IT companies in my city. I am after two interviews - those were mainly a english language check and a loose talk with HR about my goals etc. There is a big chance that they will invite me for a 3rd interview which is a technical interview. In my understanding, and also what is in a job description, it's a 1st line support or help desk job (Desktop support?), where you answer users calls or emails and help them fix their technical problems with computer or related things. I dont have any previous technical experience (only a customer service experience since I work in Hospitality for past 5 years) but I am not a complete amateur if it goes for using a computer. I searched the internet for such requirements, there are a lot of questions which are asked in such interviews, but would like to get opinion from people who could already work in such position - what is the basic knowledge I should have to pass the interview? F.E. Do I only have to know what are the parts of Microsoft Office package and whats their use or should I go deeper into each one of the applications (Word, Excel etc.). Is it enough to know whats Active Directory is or do I have to know what is the structure of this program and describe its use? Appreciate any answers! [link] [comments]  | ||||||||||||||||||||||||
| Posted: 31 Oct 2018 12:54 PM PDT Last February a recruiter reached out to me from google about a position in Product. I was interested and went through an interview process where everybody loved me until the final onsite interview. During my onsite, which was a technical demo their tv screen in the conference room malfunctioned so I had to show the demo on my laptop which was really hard to see. Also, the two interviewers did not have any context my demo so they looked flabbergasted the entire time. As expected, I was rejected. Then about a week ago I get an email from a recruiter to interview for the same position again saying I did very well until the last interview and asking what happened. I had a call with him and explained the issues I had during the final onsite and he said they wanted to give me another chance and maybe even expedite me to the onsite interview straight so I can redo it. I was obviously happy and agreed. Then today I get an email saying they decided not to move forward with it. I just want to know what that was about? Are they just teasing people for entertainment? [link] [comments]  | ||||||||||||||||||||||||
| Tell you Boss the truth about your position? Posted: 01 Nov 2018 04:10 AM PDT Hey, My review time is almost here do I tell my manager I don't like what I currently do but do want to stay with the company? Advancement or switching area within IT is rare just because we did restructured IT. [link] [comments]  | ||||||||||||||||||||||||
| Is Security+ worthwhile outside the US? Posted: 01 Nov 2018 09:41 AM PDT A lot of comment here focus on Security+ as a pathway into DOD/Government jobs since the certification fulfills a certain requirement. My question is how much value Security+ holds outside of the US in other places such as Australia, the UK or Canada? [link] [comments]  | ||||||||||||||||||||||||
| How to get expierence in networking? Posted: 01 Nov 2018 09:19 AM PDT I'm finishing up college (5th year) and my IT focus is networking. Ive had two internships and a temporary position so I have some IT experience. However, I'm trying to gain more experience in networking specifically. I'm studying for my network+ but I'm hoping to work with actual configuring switches and windows server and more things that go into actually working a networking job. Any ideas? [link] [comments]  | ||||||||||||||||||||||||
| MIS concentrations worth it? Recommendations on MIS Grad School Course Electives (details inside)? Posted: 01 Nov 2018 08:12 AM PDT I'm at a point in my grad program (half way done) where I need to confirm if I am doing a concentration. I was thinking Data Analytics or Project Management as I would like to be more on the business side when working. However, doing a concentration may seem like overkill. It would really put a constraint on the rest of my classes and I might even have to take an extra class past grad requirements. Is a concentration even worthwhile? Does it help or just over qualify me for some careers? Thus, i'm considering not doing any concentration or certificate and just doing interesting electives. Any general business or IT classes I should consider? I'm thinking Econ, supply management, enterprise budgeting, even healthcare informatics, or similar classes. (Also, my undergrad is Economics and biology). Thanks, any advice is appreciated. I know I should take what interests me but I also want it to be valuable in the real world in getting a good job. [link] [comments]  | ||||||||||||||||||||||||
| Posted: 01 Nov 2018 08:08 AM PDT Hello, I was wondering if anyone could recommend me a reliable study material for this exam. Thank you! [link] [comments]  | ||||||||||||||||||||||||
| Posted: 01 Nov 2018 07:25 AM PDT Good morning r/ITCareerQuestions I was just wondering on how do I get my foot in the door for tech help desks or how do I start. Is there a book or an online course about technology help? Note:I was thinking less of coding and more about why the wifi is not turning on or why the computer is lagging so much? Where do I start? [link] [comments]  | ||||||||||||||||||||||||
| 36M - Very likely to be made redundant from IT job, anyone able to give me some advice? Posted: 01 Nov 2018 01:03 AM PDT Hi, I've been working in the IT department of a public sector company for 11 years. I've done desktop support, application support and a small smattering of infrastructure support. For the last 4 years I've been doing application support on a very specific piece of software that isn't widely used in other organisations. It's looking increasingly likely that I will be made redundant in the next few months. The way I see it is that I have a few options:
I feel like I don't want to shoe-horn myself into supporting the software that I currently do as it would mean making myself too specialized, and skills in other IT areas will be even further behind the curve. I am very keen to learn new skills but I'm worried that employers wont take me on if I gain qualifications in these area's but haven't had any hands-on experience. Any advice would be warmly received... p.s. bonus question...what do you think would be some good IT technologies to start learning? Thanks for reading [link] [comments]  | ||||||||||||||||||||||||
| Should I be cautious of 3 month contract positions at companies? Posted: 31 Oct 2018 11:02 AM PDT Found an opportunity that sounds interesting. Fits my experience and it's remote. However, it's a 1099 contractor position with 3 month renewals so every quarter you have to be kept. This sounds a little weird because it's not like a trial period and I don't want to leave my job if it could just end all of a sudden. Does anyone have experience with these type of positions? [link] [comments]  | ||||||||||||||||||||||||
| Posted: 31 Oct 2018 04:37 PM PDT Sounds like a bad idea to have on a resume, doesnt it? Sounds too illegalish.. I have ideas for blogging automatiom bots. [link] [comments]  | ||||||||||||||||||||||||
| Business environment that overrides Ltechnical considerations Posted: 31 Oct 2018 11:11 PM PDT There are many techies -- especially software developers/programmers/software engineers -- who end up working as business analysts or technical consultants building enterprise systems or project management for corporations and businesses, either in the IT department or as an external systems integrator vendor. In such an business environment, it is likely that the clients do not care about the technical details or cutting edge technology since engineering is not its focus. They are more concerned with costs (the cheaper the better), operations (avoiding and minimizing downtime) and in some cases politics (technology showcase to top management, favoring conservative technology choices avoiding risks and blame). How do you handle the transition to be more of a business consultant than a techie in term of mindset, thinking and communication with business users of your IT systems, or restrain you with the choice of technology stack for a project? Example: not the latest NoSQL DB but stick to Oracle/MS SQL Server, and Java/.NET over Go/Node/Rust etc. [link] [comments]  | ||||||||||||||||||||||||
| Anyone work & travel with an auto racing team? Posted: 31 Oct 2018 06:05 PM PDT Thats the dream! Not sure how to get there, but I do have my first IT internship starting in a month. [link] [comments]  | ||||||||||||||||||||||||
| Posted: 31 Oct 2018 03:39 PM PDT Hi, I'm in my 30s early in my IT career. I have worked doing some web development as an independent contractor, I'm in grad school for infosys, and I am eventually wanting to become an IT consultant. Trouble is between work and school, I don't have much hardware exposure. I am applying for jobs, so I'd like feedback on 1) How good this resume is in general for IT field 2) How well do you think this is for IT consulting 3) Glaring weaknesses 4) Should I cut the resume down and then put a summary block at the top I know it's not much, and I don't have job offers yet. I am looking to see how to improve my resume. Looks like more defined role work experience, possibly doing helpdesk (not what I'd like to do), and a couple certs are needed. FYI, I have about 4 types of resumes catering to the roles I could fill, but this is the general one. Thank you. [link] [comments]  | ||||||||||||||||||||||||
| Convert Zimbra file into MS Outlook with third party tool Posted: 01 Nov 2018 12:26 AM PDT MS Outlook is good working in updating Window. MS outlook provided many option which access data easily. MS Outlook file save in offline and online mode. so that we can easily access data any time. MS Outlook provided many option such as calendar, contact , notes , journal, items etc. therefore I want to switch Zimbra to MS Outlook email client but some important data save in Zimbra email. how convert all data in MS Outlook from Zimbra. [link] [comments]  | ||||||||||||||||||||||||
| Recent graduate trying to decide between multiple job offers. Could use some advice. Posted: 31 Oct 2018 02:23 PM PDT Graduated back in May from a no-name university with a B.S. in MIS. Worked 3 internships during my undergrad. One has a Data Analyst and the other two as a Business Analyst, almost 2 years in total experience. Last internship ended in September and I've been applying around since. Currently have three job offers on the table and am trying to decide which one is right for me. Break down of these offers below:
A: is acting as a product owner, managing developers in making updates to the application. organizing health care new compliance and regulations. Perform requirement writing. Perform QA when changes are made. B: Perform analytics for the Imagery team. Identify changes to internal tools and dashboards. Use technologies such as Python, R, SQL. Own the databases for the team. C: fulfill data requests for marketing team. gather the data and analyze it to answer questions they are trying to answer. At this point I have ruled out C. Job has the best compensation but overall the role seems not very interesting and doesn't seem to give me much in terms of professional development. Debating really between A and B. A is the safer bet as it is closer, I can continue living home. Con being it is a contract position. B seems very interesting to me, giving me the opportunity to work in the industry I'd like to work in Plus gives me the opportunity to work with technologies and languages I have never worked with before and i do have a desire to get more technical in my career. Biggest con is compensation is pretty low for the area I would have to relocate to. I am also debating stepping away from all three and continuing my search as not all them are necessarily out of the park, really was expecting a bit more for compensation $60k< , but unsure if thats even possible. Financially I can last longer without a job but hate to continue building that gap between graduation and my last position. Any advice would be appreciated. [link] [comments]  | ||||||||||||||||||||||||
| Posted: 31 Oct 2018 10:54 AM PDT I just recently passed the A+ and would like to get a networking certification next. Should I go for Network+ or CCENT? I've noticed there seems to be a lot more study material available for the Network+ exam. [link] [comments]  | ||||||||||||||||||||||||
| Posted: 31 Oct 2018 07:27 PM PDT Hello all, need a bit of guidance. I was thinking of starting down a new career path in sys admin. Ultimately I want to work on cloud infrastructure or cloud databases. I was wondering if the Google Coursera IT support certificate is a good place to start? Now I've been teaching myself some programming languages for the last 3 / 4 years. Ruby, Python, JavaScript, etc more of a web stack, and basic fundamentals; but was getting more into SQL, sqlite, PostgreSQL, and for a bit learning MongoDB. While I'm more comfortable with the Unix terminal would, learning PowerShell and bash (or an alternative) also be a good idea? I would think so, but I was thinking about tackling it later down the road or should I put more priority towards it? [link] [comments]  | ||||||||||||||||||||||||
| Is it ever worth it to change jobs for one that makes less money. Posted: 31 Oct 2018 03:27 PM PDT Im making the move from a call center/helpdesk to desktop support for a great small business. In my new position I will be one of 5 IT employees for a small business with 5 regional offices. It seems like it will be a great opportunity as I will gain a great amount of experience and not have the horrible stress associated with working in a call center. Does anyone have any similar experience? [link] [comments]  | ||||||||||||||||||||||||
| How to take control of my career development Posted: 31 Oct 2018 03:22 PM PDT Until last March, I had been self-employed for over a decade. Since then, I've been working for a small Managed Service Provider - there are just three of us. I had studied for an MCSA before applying for jobs, and have gained a MCSE since, at my expense, self-studying in my own time. Since working here, I've not been given the oportunity for study or certifications paid for by the company. The owner has no certifications and does not see the value in them. The problem is... we need to study. He really needs to study. I need to study. I'm regularly asked rudimentary questions by the owner - who has massive knowledge gaps. Sure, nobody can be an expert at everything - but there are certain principles that should be basic across technical roles. As a team, we should have collective knowledge - but usually when I find myself out of my depth, there is nobody to fill those knowledge gaps. Right now, it feels as though this small business is doing everything on the fly. The 'managed' in 'managed service provider' has only come since I've been there - there was no automated anything... it was all essentially contract break-fix. But really, me fudging things as I go along, is a very stressful way to work. I know I need to leave... but now just isn't a good time. I really would rather fix this situation. I also need to make sure my expectations are reasonable. - Is it reasonable for me to expect study to be paid for? [link] [comments]  |
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