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    Thursday, August 9, 2018

    PC freezes under load Tech Support

    PC freezes under load Tech Support


    PC freezes under load

    Posted: 09 Aug 2018 11:17 AM PDT

    I built my PC about 2 years ago, with updating some parts here and there since. One problem I have had since day one however is that it freezes sometimes when I'm playing a game with decent graphics under load. This has happened through 3 different graphics cards, a 980, 980ti, and now a 1070, so I do not believe that is the issue.

    I have always assumed it was because the CPU is getting too hot, however I have never seen the temp get above 78C even at freeze. My BIOS is set to alert me if temp ever reaches 85C, and thats never happened. I also just changed my thermal paste and it did seem to help for a bit but now it's back to normal. My specs are as follows:

    • Processor AMD FX(tm)-9590 Eight-Core Processor, 4716 Mhz, 4 Core(s)
    • Cooling Corsair Hydro Series H110i 280mm Extreme Performance Series
    • Motherboard Asus CROSSHAIR V FORMULA-Z
    • OS Windows 10 Home
    • Memory Hyper X Fury DDR3 1866 C10 2x8GB
    • Graphics Nvidia GTX 1070ti
    • Drives Kingston SSDNow v300 240GB + Toshiba 2TB HDD
    • Power Supply EVGA 1000G
    • Case Thermaltake Full Tower w/ 5 case fans
    • Display 3x24" Monitors

    At freeze my temps were:

    • Motherboard ITE IT8721F #1 64C #2 33C
    • CPU 75.9C
    • GPU 52C
    • HDD 33C

    Any input or ideas would be much appreciated!

    submitted by /u/Navy14
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    Worse performance after upgrading graphics card?

    Posted: 09 Aug 2018 08:00 AM PDT

    Speccy (PSU is a Corsair CX600M)

    UserBenchmark

    Model Bench
    CPU Intel Core i5-4590 65.5%
    GPU Nvidia GTX 1060-6GB 72.5%
    HDD Seagate Barracuda 7200.14 2TB 93.6%
    RAM Crucial Ballistix Sport DDR3 1600 C9 2x4GB 57.8%
    MBD Gigabyte GA-Z97X-Gaming 3

    Since upgrading from a AMD Radeon R9280 to a new Zotac GTX 1060 I have been experiencing less consistent and sometimes even worse performance across multiple games, mainly CS:GO.

    Main symptoms include stuttering/freezing (anywhere between a few frames to 4-5 seconds at a time), inconsistent fps (from 300 to 150 in a matter of seconds), occasional crashes and long quit/tab/load times. I've also noticed less consistent CPU, memory and disk usage in task manager, disk in particular varies wildly for seemingly no reason.


    What I've tried so far:

    • Uninstalled old AMD drivers through DDU.

    • Uninstalled NVIDIA drivers through DDU (and reinstalled them through GeForce Experience).

    • Reinstalled Windows 10.

    • Updated BIOS to latest version.

    • Optimized games through GeForce Experience (for performance).

    • Troubleshot my HDD through "SeaTools", S.M.A.R.T check, "Fix all" Fast & Long, Short Drive Self Test, Short & Long Generic. It passed all of these tests.

    • Stressed GPU & CPU (via furmark), temperatures and performance were normal.

    • Reset BIOS to "Optimized defaults".

    • Disabled Disk/Memory hungry processes and services (SuperFetch, Killer Networking, Cortana etc).

    • Updated KillerNetwork drivers.

    • Double checked PCI-E power connectors are connected correctly.

    • Double checked that the GPU is plugged into the uppermost PCI-E slot.

    • Double checked that the monitor DVI cable is plugged into the GPU and not the MOBO.

    • Double checked that the HDD is in sata port 0.

    • Double checked that RAM is in dual channel mode.

    • Defragmented my C Drive.

    • Cleaned out my PC using CCleaner.

    • Uninstalled and reinstalled CS:GO.

    I believe some of these fixes have slightly improved performance, I have not crashed for a while, there is still the occasional stutter/freeze though and my FPS still varies a lot.


    Some things to keep in mind:

    • Here are my furmark 1080 (FHD) preset test results, 4708 score, avg 78 fps, 75°C max GPU temp.

    • My CPU is an i5-4590 processor overclocked ("TurboBoost") to 3.5ghz and should be enough to handle a standard 1060.

    • I'm an idiot. I'm clueless when it comes to this stuff so it may well be something very obvious that has gone straight over my head, don't be afraid to suggest or ask something that I might have missed.

    • I do have pictures of all my BIOS settings so just ask if you think it might be useful.

    • The computer is prebuilt, I just upgraded the graphics card.

    • My UserBenchmark HDD scores seem to be inconsistent, this is a benchmark I did 5 days ago where the HDD scored 21%, this is another one from 5 days ago where the HDD scored 21% again. This is one from today that scored 93% and this is another one from today that scored 91% (ignore USB). Note that the 21% scores were taken before I carried out a lot of the fixes mentioned above (but still the stuttering remains).


    Some questions:

    • Why are my Single & Quad core CPU tests 70%+ whereas my Multicore CPU tests are less than 60%?

    • When I was updating Fortnite to test performance I noticed dropouts in read and write mb/s, is this normal? Sometimes the dropouts would last for several seconds.

    • Does this look normal? Is that many page faults normal? The program was open for 10-20 minutes before the screenshot was taken.


    I greatly appreciate any help I receive. Sorry for the essay, hopefully it's formatted well enough to be legible and/or easy to find relevant info.

    submitted by /u/ThatLouisBloke
    [link] [comments]

    BSOD help

    Posted: 09 Aug 2018 09:08 AM PDT

    The system was idle and the user returned to a BSOD.

    This is what windows 7 sp 1 gave me when I looked in the kernel log.

    Log Name: System

    Source: Microsoft-Windows-Kernel-Power

    Date: 8/9/2018 9:44:52 AM

    Event ID: 41

    Task Category: (63)

    Level: Critical

    Keywords: (2)

    User: SYSTEM

    Computer: redacted

    Description:

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>2</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000002</Keywords> <TimeCreated SystemTime="2018-08-09T13:44:52.638802000Z" /> <EventRecordID>460008</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>SSIAWS011.sigsc.local</Computer> <Security UserID="S-1-5-18" /> 

    </System>

    <EventData>

    <Data Name="BugcheckCode">197</Data> <Data Name="BugcheckParameter1">0x0</Data> <Data Name="BugcheckParameter2">0x2</Data> <Data Name="BugcheckParameter3">0x0</Data> <Data Name="BugcheckParameter4">0xfffff80003e35a47</Data> <Data Name="SleepInProgress">false</Data> <Data Name="PowerButtonTimestamp">0</Data> 

    </EventData>

    </Event>

    any ideas ?

    submitted by /u/NChasTech
    [link] [comments]

    BSOD while playing a game.

    Posted: 09 Aug 2018 06:29 AM PDT

    I was playing Warframe and noticed every now and then the graphics would get thick lined. Think Borderlands. This has happened before. I assumed it was due to lag. The last time the PC abruptly just turned off. I checked some logs and saw my NB was getting super hot. Adjusted fan flow and settings in BIOS. Now, HWMonitor is know for having inaccurate readings for the sensor that's supposed to be assigned to the NB.

    This time it abruptly went to BSOD. Here is the Event Viewer

    Log Name: System

    Source: Microsoft-Windows-Kernel-Power

    Date: 8/8/2018 11:00:55 PM

    Event ID: 41

    Task Category: (63)

    Level: Critical

    Keywords: (70368744177664),(2)

    User: SYSTEM

    Computer: TAZ-II

    Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    <EventID>41

    <Version>6 <Level>1

    <Task>63

    <Opcode>0

    <Keywords>0x8000400000000002

    <TimeCreated SystemTime="2018-08-09T03:00:55.059706900Z"

    <EventRecordID>7144 <Correlation />

    <Execution ProcessID="4" ThreadID="8"

    <Channel>System

    <Security UserID="S-1-5-18" />

    <Data Name="BugcheckCode">127</Data> <Data Name="BugcheckParameter1">0x8</Data> <Data Name="BugcheckParameter2">0xffffcd80fa5aa270</Data> <Data Name="BugcheckParameter3">0x1</Data> <Data Name="BugcheckParameter4">0xffff8bd2f67dbbc4</Data> <Data Name="SleepInProgress">0</Data> <Data Name="PowerButtonTimestamp">0</Data> <Data Name="BootAppStatus">0</Data> <Data Name="Checkpoint">0</Data> <Data Name="ConnectedStandbyInProgress">false</Data> <Data Name="SystemSleepTransitionsToOn">0</Data> <Data Name="CsEntryScenarioInstanceId">0</Data> <Data Name="BugcheckInfoFromEFI">false</Data> <Data Name="CheckpointStatus">0</Data> 

    submitted by /u/Fruitysquirts
    [link] [comments]

    How do I get the permission needed to 'End Task' on Antimalware Service Executable: Windows Defender Antivirus Service: MsMpEng.exe?

    Posted: 08 Aug 2018 10:09 PM PDT

    So everytime I start my game, the Antimalware Service Executable (ASE) starts hogging all of my resources. But everytime I try to 'end task' on it, it gives me https://i.imgur.com/Dkef1pp.png

    I've looked around on multiple sites, but they've only tried to explain how to turn Windows Defender off, which I don't want to do.

    What I want, is to have the permissions to do whatever I want with my computer. Its old and slow, which is why having ASE take up more than ten percent CPU and RAM is ridiculous.

    Please tell me someone has a solution?

    submitted by /u/SUPERSMILEYMAN
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