IT Career [Week 17 2022] What would you like to know Wednesday? General Question Thread |
- [Week 17 2022] What would you like to know Wednesday? General Question Thread
- I'm so happy! Just got offered my first IT support job at age 33!
- For Helpdesk, do you prioritize helping an executive/ VIP over a regular user?
- Take a new job after just changing jobs in January?
- New to IT workspace and white collar and need some insight
- Should I look for a new job now or wait until my degree is finished?
- IT HomeLab Suggestions to practice installing and troubleshooting OS, etc.
- Would it look bad if my first helpdesk job was only a year long?
- Got offered and accepted my first job offer today!
- Should I leave my job? 20 months in and it’s just moving in a direction I don’t agree with…
- Considering 12mo Contract Gigs - What Are The Pros And Cons?
- Any long term employees transition from a non IT position within a company into an IT position within the same company?
- How to stay focused on certification and improving yourself each day?
- Google/Coursera - Google IT Support Professional Certificate - Unlocking Credit ;
- Which would you choose for a first job if focusing on future career progression?
- Has anyone ever experienced InfoJini Consulting as a staffing agency? I have been dealing with 1 recruiter in particular and randomly others contact me via LinkedIn or email
- Master's, Bachelor's, or Associates? Degree advice needed!
- How do you avoid feeling like a complete idiot at your first help desk job?
- What are some work from home jobs that I could be qualified for with my background?
- Would my girlfriend be qualified for any tech jobs?
- Please Vote for my career change !! Sysdig, Walmart, Meta or Zillow Group
- How long should stay as a help desk, before applying to better jobs?
- What jobs to look for...A+, Net+, and old experience
- Resume feedback? Looking for entry-level cybersecurity roles.
- Should you focus on the DevNet Certification Path or CCNA Certification Path?
- Where do you guys look to find remote jobs? UK / Europe !
| [Week 17 2022] What would you like to know Wednesday? General Question Thread Posted: 27 Apr 2022 01:12 AM PDT Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments] |
| I'm so happy! Just got offered my first IT support job at age 33! Posted: 27 Apr 2022 04:18 AM PDT I'm so excited to have been offered a decently paid job at age 33 in IT support at a University here in the UK! Yayy! It's taken a weight off my shoulder especially as a second child on the way. Although I studied engineering at University (graduated 2012), I've been in lousy non-technical jobs. At the start of this year I got inspired by NetworkChuck to restart with a career in IT. I completed the Google IT Support Professional Certificate (free-ish) which I found helpful and I'm scheduled to take the AZ-900 Microsoft Azure Fundamentals exam (again free) early next month. I also feel it's worth looking at ITIL as it came up during two recent interviews. It's too early to say what I want to do with my new career but I'm so happy to have landed this job. If anyone else is in their mid-30's contemplating a career change my advice would be to go for it! [link] [comments] |
| For Helpdesk, do you prioritize helping an executive/ VIP over a regular user? Posted: 27 Apr 2022 03:52 AM PDT Dumb question but if you are approached by a VIP / executive and a regular user for help with a Helpdesk issue, who do you help first? The VIP ? What if the user is having an issue being able to access a meeting? [link] [comments] |
| Take a new job after just changing jobs in January? Posted: 27 Apr 2022 06:38 AM PDT I started a new job in January as a system administrator making 62k a year in person and a recruiter reached out to me early this month for another sys admin job that pays 80k a year and is fully remote. Is it a smart idea to change jobs so soon? It would cut my hour commute and would be a 1/3 pay increase but I am worried that if it does not work out I will be SOL. [link] [comments] |
| New to IT workspace and white collar and need some insight Posted: 27 Apr 2022 05:43 AM PDT I have started my new IT job entering week 3. I have never worked in an office before working in manufacturing or sales all my life (minus my internship) and I am struggling with the work style. I am the only IT person at my employer (smaller company) and I went ahead and got myself situated learning what software we use, systems, planning out the infrastructure (they have nothing), doing IT help desk stuff, and other related things. I'm trying to get use to the office job world and when I am waiting on other people to get answers I find myself doing research/homework. Is this normal? I am so use to the hustle of manufacturing that making this adjustment is rough. I feel like I'm getting paid to sit here and wait. [link] [comments] |
| Should I look for a new job now or wait until my degree is finished? Posted: 27 Apr 2022 07:23 AM PDT This may be a dumb question, but I'll throw it out there anyway. For reference, I have my CCNA, CCT, A+, Sec+, and a Python cert. Going to school at WGU for Cloud Computing AWS track. I've been looking for a new job over the last month or so. I've only had one call back from a local company (network technician) in about a hundred or so applications. I interviewed and have been waiting to hear back from them. Nothing so far. The end of the 2 weeks they told me they'd call me back in is in a few days. I currently work help desk and have only been here since January. It doesn't push me and I don't really learn anything. I generally get like 4-5 hrs free at this job and I just use that time to study toward my degree in Cloud Computing and learning other technologies on my way to becoming potentially an engineer in the cloud space. The degree I'm going for is offered through WGU and I am taking the new AWS track (35% through with the program in the first term that's ending in 3 days). They offer a bunch of certs. Of course, certs don't mean too much besides proving head knowledge, generally. I estimate staying at this job I can finish my degree and do labbing and portfolio work within 3, 6 month terms (taking longer to retain info and not just full send without retaining anything). If I switch it will take me more than that to get what I want out of the program and doing labbing and portfolio work on top of that. In the end, should I just stick with my help desk position and keep using the free time for my degree, getting certifications, and doing personal labbing and other challenges in order to add to a portfolio, proving I can do the things, or should I keep looking for a new job and have less time for the before mentioned learning/labbing. My goal in 2-3 yrs (or sooner if I can swing it) is to be in a Cloud Admin role or similar. Do you think in a year to year and half I could be in that role after completing college and staying help desk? Or would it be more wise to keep looking for entry level network or sys admin positions and try to land a cloud job in 2-3 years? Am I being naive? Please advise. Thank you. [link] [comments] |
| IT HomeLab Suggestions to practice installing and troubleshooting OS, etc. Posted: 27 Apr 2022 07:51 AM PDT Hi everyone, I would like to have a homelab so I can increase/practice my skills. (Trying to enhance my resume)Any suggestions on what I should get?( I'm a newbie) [link] [comments] |
| Would it look bad if my first helpdesk job was only a year long? Posted: 27 Apr 2022 08:49 AM PDT Coming to the end of my 3rd month at my first helpdesk job and while I appreciate they were the first ones to give me a chance, they don't pay well and don't really support new employees. I learned mostly everything from trial and error. Sure the senior techs told me stuff but they just fly through it. I feel like I'm not learning what I need properly, I'm more just getting used to the scenarios. I'm concerned that what I'm learning is mostly just infrastructure based and what I'd really like to learn is the baseline. Like when the VPN says "can't read the configuration from the server" or when it doesn't connect at all I try a different server address, see if they're locked, are they using an old password etc but I don't really know the why behind these things. The company is non-profit and so the way things are done here is kinda old. I'm thinking maybe I should look for a company that's more updated? The thing is I don't want to look bad. But this place is so disorganized and their infrastructure is a mess. [link] [comments] |
| Got offered and accepted my first job offer today! Posted: 26 Apr 2022 01:54 PM PDT First off thank you to this sub for all the advice they have provided in the months i have been looking for a job and referencing here for all the valuable information. I will be graduating next month with a bachelors in computer security tech and have an associates ive been interviewing and everyone has pushed for me to go to help desk with them or something similar until i interviewed with this company. They are an MSSP and from the start liked my education and wanted me to come on as an analyst and work towards engineering and offensive security. it is a huge relief to have a position for when i graduate and continue to learn and develop myself at this job. [link] [comments] |
| Should I leave my job? 20 months in and it’s just moving in a direction I don’t agree with… Posted: 27 Apr 2022 09:04 AM PDT June 2021 brought in a contractor who is now full time IT Director. He's taking away our managed switches with VLANs and replacing them with unmanaged L2 no VLANs cuz he doesn't think they are necessary. All the software the county uses is going to cloud based software. So we are stripping our 2 data centers of their jobs. Trying to get commissioners to approve of teams phone system instead of our old system. I enjoy configuring switches and routers and even firewalls. I don't get to do that here now ever. I absolutely HATE deskside support. I absolutely HATE majority of end users. They are stupid. I'm praying and hoping to God when I get CCNA certified and AWS certified I can move into a Network Architect position and never have to deal with end users ever again. I'm fearful that that's never going to happen tho. They make me hate my job. Is Network Architect a non end user job? [link] [comments] |
| Considering 12mo Contract Gigs - What Are The Pros And Cons? Posted: 27 Apr 2022 11:24 AM PDT Are 12 month IT contract gigs worth it? I've mostly been ignoring them because of the fear of the unknown. Do you have to file taxes as self employed? Does all this depend entirely on the contract and each is so unique that my questions are irrelevant? [link] [comments] |
| Posted: 27 Apr 2022 08:20 AM PDT I've worked for a major auto parts retailer for the last 11 years, the last 7 years I've been a fairly successful store manager for them. The last year I've been working on getting certifications in my free time and so far I have earned A+ and Network+. I've updated my LinkedIn profile with the verifiable certification's through CompTIA. Just this morning I received a LinkedIn message from the IT support manager from my company congratulating me and asking if my goal is to move into IT in the future. He also said that they are constantly growing and expanding their IT department and looking for new talent etc. I've never spoke to or met this person. He likely doesn't know any of my successes or track record. I haven't actively used LinkedIn in years so we must've added each other a few years ago at least, before I had any sincere interest in switching careers. On the surface I can see that he's interested in opening a dialogue that could lead me to getting an opportunity if I play my cards right. Currently I'm paid fairly well as a salaried general manager with strong commissions. I don't want to sound like a money whore to this person because most importantly I do want to get into IT, but i do know my company's track record when it comes to compensation especially toward entry level positions. I know that entry level IT work has been widely called "grunt work" and has bottom tier pay generally speaking. Has anyone ever been in a similar situation where they transition from a successful management position into a likely entry level IT position? Did you feel like you may have been financially compensated better than someone who came off the street with no experience with the company? [link] [comments] |
| How to stay focused on certification and improving yourself each day? Posted: 27 Apr 2022 10:19 AM PDT How do you folks stay focused on doing certification, maintaining your outside work/family life but continue to grow? I read these folks who make a lot money have all these certification and I've been trying but it's like so much being taken in at once I am kinda getting burnt out/worried I won't retain half the stuff. My company has a few positions and I really want it and I might not have as much experience but I've been putting the work in. Talking some my co workers a lot ride on just doing it and then learning once they get the job rather than obtaining all these certs. Truly sounds like a lot them could care less about certifications and more and the experience. I am in a limbo as all I do now work, study and spend a little time with my family and repeat. [link] [comments] |
| Google/Coursera - Google IT Support Professional Certificate - Unlocking Credit ; Posted: 27 Apr 2022 01:41 PM PDT Hello everyone! :) I started my free seven day trial back on Sunday (April 25). Earlier today I completed the beginning course "Technical Support Fundamentals" with 100% full-marks. I learned some new stuff and also freshened up on some stuff I was lacking on. So far so good! :) I do have a bit of confusion and perhaps I misunderstood how the course was advertised. When I signed up via enrollment through the Google link it took me to Coursera and I joined "for free" after entering my credit card information. I was told it is a free seven day trial for the course. After completing thecourse it fails to "Verify ID" or give me any credit even though I have the confirmation email that I completed the course. When I followed the email it is asking me to enroll in the second course "The Bits and Bytes of Computer Networking" which also is "free" for seven days. Do I have to enroll into each of these courses separately to complete them? Do I have to pay the $39 or $49 per course to unlock the certification credit for these courses? I apologies if this has been answered elsewhere. I'm just trying to learn and earn this certification but if I'm paying nearly $300 (assuming I get everything done in less than a month) I might as well go with another certification through either COMPTIA and CISCO. Thank you everyone in advance! :D [link] [comments] |
| Which would you choose for a first job if focusing on future career progression? Posted: 27 Apr 2022 07:42 AM PDT In terms of career opportunities in the future, which entry level job do you think would be best:
I have offers for both. Thank you [link] [comments] |
| Posted: 27 Apr 2022 01:35 PM PDT I haven't had any success and they seem to be legit but nothing never falls through as of yet. Anyone has any anecdotal expericece ? I checked the site out and it seems legit. The opportunities that were thrown my way paid decent but something about them throws me off. [link] [comments] |
| Master's, Bachelor's, or Associates? Degree advice needed! Posted: 27 Apr 2022 01:34 PM PDT Yes, you read that correctly. The TLDR version: I have an associates and bachelor's in Criminal Justice. I want to pursue I.T. as I hate criminal justice tbh after years of being in the field. Work will pay for my masters thought not in I .T. So do I get an associates in I.T. or another bachelors? Is having a bachelor's though not in I.T. enough to provide some leverage and then focus on the basics with an associates in I.T. that is much cheaper or do I let work pay for a master's in a human services field or CJ related field? Thanks for the advice! I'd just love to see your viewpoints. [link] [comments] |
| How do you avoid feeling like a complete idiot at your first help desk job? Posted: 27 Apr 2022 01:31 PM PDT So ive been working at this new job as a help desk guy for a couple weeks now, and so far its been some pretty basic stuff, password resets, workstation reboots, etc... but it seems like every single time I remote into their PC to have a look around and try and fix things I inevitably break something else. I try changing a coulpe things to fix one problem and all of a sudden this one thing stopped working after a reboot, or I try and get this one thing set up, all of a sudden the layout of all this stuff changes and we have to just set it back to how it was basically. Im well aware of impostor syndrome and I know i had it in the first week at the very least, but it seems more like a reality when its like everything I touch goes to shit. [link] [comments] |
| What are some work from home jobs that I could be qualified for with my background? Posted: 27 Apr 2022 01:28 PM PDT I've been working as a security guard for almost 4 years now and I want a career change. I am currently trying to find other jobs that I can do while working remote. I am a fast typer being able to type 85 to 100 wpm. I can also use MS office programs with the exception of excel though I could learn it from watching some YouTube tutorials. I also know how to use programs like TeamViewer and such. Before security I also worked at a computer repair shop as a unpaid intern for a year. I would clean computers, remove viruses, install anti virus programs, look for other simple solutions to fix issues, and answer phone calls. I want to know do I have any qualified experience for working remote? [link] [comments] |
| Would my girlfriend be qualified for any tech jobs? Posted: 27 Apr 2022 01:13 PM PDT Hey everyone, My girlfriend just received her first bachelors degree in Game Programming and Development and she's having major imposter syndrome and doubts that she could land any type of tech job. She has some decent experience with being the resident IT person for her family's local business (aka nearest young person), but with that, she actually has had lots of experience with installing and troubleshooting software and teaching employees the POS system they used and created the company website and ran it entirely on her own. She's worked at her family's business for over 10 years and was in a manager position, even at a young age. I'm not sure how she would talk about that on a resume though. She's studying to get her CompTIA certifications, starting with A+ while mostly aiming for Net+ and Sec+. She loved the programming languages she's learned, Python and C++ were her favorites and she did really well in all her classes, she made straight A's and made the President's list every term. She also used the Unreal Engine quite a lot and created several mini-games for her portfolio. I'm not even sure where I'm going with this or if this is okay to post lol, she's just feeling the pressure and I'm trying to encourage her and support her to not give up and tell her that there is hope out there after all I guess. If you guys have any tips or anything you could tell me at all for her, it would be extremely appreciated. She doesn't know what field she would be qualified for, if any tech field at all and has zero idea on where to start. Thanks in advance everyone. <3 [link] [comments] |
| Please Vote for my career change !! Sysdig, Walmart, Meta or Zillow Group Posted: 27 Apr 2022 01:07 PM PDT Check out this post! "Meta, Walmart, Zillow or Sysdig? (Software Engineering Career)" https://us.teamblind.com/s/yzhVyjUN These are final and Im not interviewing further :) Sysdig: 200k Base, 25k RSU @ 16.23 (400K over 4 years) + 35 K joining Bonus TC: 325k Zillow 205K Base, 400k (Stocks over 4 years)+ 60 joining bonus first year + 45 next year. Better benefits ( 401k , medical etc) TC: 365k Walmart - they quoted 340 TC - dont have the breakup yet Meta - Business Engineer - They said they cant compete zilow but Im expecting them to reach 340K atleast too. But this is not SWE which is bad. And they seem to be doing so bad these days. Current TC 250k Location bay area I'm inclining toward Sysdig as they are pre IPO and I like the work… thoughts? [link] [comments] |
| How long should stay as a help desk, before applying to better jobs? Posted: 27 Apr 2022 09:15 AM PDT I have a degree in Cybersecurity and certs in net+ and sec+. I applied for a soc position at a company and they offered me a help desk job, due to my lack of experience. I was wondering if I should be actively applying, while I'm only 2 weeks in, or is there a minimum period that employers look for? Also, would they contact my active supervisors? I feel like that would become a problem when I'm so new. [link] [comments] |
| What jobs to look for...A+, Net+, and old experience Posted: 27 Apr 2022 01:00 PM PDT I worked in IT for several years about 15 years ago but got out of it to be a fireman. Now that I'm retired, I want to get back into IT. I just passed Net+ today and now have that and my A+. I'm working on Sec+ next and would like to pursue Cybersecurity down the road. What type of job should I look for now? Would my 5 years networking experience from a long Tim ago qualify me to skip the tech support/entry level jobs? Thank you in advance. [link] [comments] |
| Resume feedback? Looking for entry-level cybersecurity roles. Posted: 27 Apr 2022 12:35 PM PDT Hey everyone, going to job search soon and spent the day updating my resume. Could I get some feedback? [link] [comments] |
| Should you focus on the DevNet Certification Path or CCNA Certification Path? Posted: 27 Apr 2022 06:19 AM PDT Good morning to my IT professionals or aspiring IT professionals. How do you guys feel about the Cisco certification path when it comes to DevNet? Would you rather do CCNA -> CCNP -> CCIE Or DevNet Associate -> DevNet Professional -> DevNet Expert Or better yet, if God grants you the knowledge of a specific track, which track would you take? Not going to lie, DevNet seems pretty cool to dive into. But I guess it comes down to your beliefs and the direction of networking. Do you want to log in 300 switches to add one vlan or do you want an automated process? But then again do you think you can just pick up the automation processes that DevNet teaches in the CCNA track or even vice versa? [link] [comments] |
| Where do you guys look to find remote jobs? UK / Europe ! Posted: 27 Apr 2022 04:42 AM PDT Where do you guys look to find remote jobs? I'm looking for something in UK / Europe based (English native) so the working hours can be in my timezone Whenever I look on job boards like indeed I find it really difficult to filter it down to show remote / work from home jobs. Any advice gladly welcomed! [link] [comments] |
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