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    Friday, February 25, 2022

    Computer Techs Password management, and how much data do you retain?

    Computer Techs Password management, and how much data do you retain?


    Password management, and how much data do you retain?

    Posted: 24 Feb 2022 12:35 PM PST

    This crosses over a lot into /r/msp but I'm curious what most of you do.

    I do a mixture of commercial and retail and personal IT support. I suggest best practices for passwords etc, but it's become inevitable that I have to retain some passwords for day to day work - a lot of remote stuff, and for my older individual clients who aren't up to managing records and configuring stuff.

    submitted by /u/Alan_Smithee_
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    How much should I charge a small business for on-going support?

    Posted: 24 Feb 2022 01:08 PM PST

    I mostly do repairs or custom builds for individuals and once in a while some on-site work for small businesses or offices. My office is in a small plaza and one of the other businesses on my floor asked to hire me for on-going support on a monthly payment basis. They told me it's hard to find someone like me and I've had other small business owners say the same when they've brought in some computers. This got me wanting to focus more on supporting small businesses around my area but I'm having trouble figuring out how much to charge. I'm leaning towards basing it on the number of employees with their own workstations, maybe $100 per employee per month. Would that make sense? I want to do this in a way that's affordable for people but also fair to myself. My company is based in Toronto. Any advice or past experience related is appreciated.

    submitted by /u/Xurrion
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    Donation options for keyboards and mice?

    Posted: 23 Feb 2022 08:35 PM PST

    We are doing a hardware refresh and recently set up a couple hundred Lenovo Tiny-in-One monitors with the Tiny PCs in them. As such, we have the keyboards and mice leftover as we ship them out as a kit in the Tiny-in-One boxes to the offices.

    Does anyone have any recommendations for where we might be able to donate them to put those to use? We have a little over 1000 scheduled for this year and I would prefer these not to end up in a landfill.

    In southeast Michigan if that helps with recommendations.

    submitted by /u/scrapper8o
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