Other students at the school, where I was taking a computer class, couldn't turn a specific computer on. Tech Support |
| Posted: 10 Nov 2021 05:41 PM PST At a vocational school, I was taking a computer science class, and occasionally the computer nerds were called out ( why hire an IT when you're training like 20 of them? ) to fix other school computers. It's not plugged into power, the display cable is unhooked, the good ole' turn it off and back on, or maybe the computer is crashing, because it's full of saw dust. One day, we get a call from the nursing class, that one of their computers won't turn on. The teacher let's us just go check it out, ourselves. I go with another guy, I'll call Phil. The nursing teacher directs us to the computer in question, and explains how it's not working, trying to turn the monitor on ( an old CRT in the 2010s; yes, we were a poor school ). I look under the desk to actually turn the computer on, and I regret not saying what I just now thought to say. I wish I'd said, "Well, I can tell you now that this computer isn't the problem... because there's no computer here." Instead, it was something even more basic, like, "Ah, I see, there's nothing here." Phil and I, both, tried to contain our grins. Indeed, the VGA cable for the display was just hanging behind the desk. The teacher and students were just turning this CRT off and on again... at least they learned something from us. That still brings more questions, though. Where's the computer? Who sits here? Did somebody take it to their desk without actually swapping? Did someone steal an entire desktop? But most importantly: Do they think they're turning the computers off when they leave, but it's actually just the monitors? Have these computers been running all day, every day? All the other students, and the computer class teacher, found it amusing, but we never found out what happened to the computer. I didn't, at least. We did lose a computer from the comp sci class, at one point, though... MY computer. For like a week, I didn't realize it wasn't my computer, but that's for the comments. [link] [comments] |
| The Phantom Internet Connection Posted: 10 Nov 2021 05:21 AM PST Relatively new to the Tech Support scene. Newbie of only 3 months. Seen and learned a lot in a short time, but today was kinda weird. Get a ticket for a user that can't access email. I figure it's either an account problem or connection issue. Well, it was definitely a connection issue alright. User states Outlook says disconnected. He also says his wifi says "connected, no internet". However, he can still browse google and other websites. I'm very curious at this point. One way to find out, let's try to remote in. Sure enough, i get connected to his machine just fine. Connected, no internet. Ok, let's go to Control Panel....No active connections... Looks like Windows had a stroke. Adapter reset, reboot, all fixed when it comes back up. Short and sweet, easy fix, but incredibly weird. Gotta love when Windows takes too much and forgets how to do things. [link] [comments] |
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