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    Friday, November 12, 2021

    IT Career Work in Cyber Security, Fell for a phishing email test at work, now I think I have to quit my job

    IT Career Work in Cyber Security, Fell for a phishing email test at work, now I think I have to quit my job


    Work in Cyber Security, Fell for a phishing email test at work, now I think I have to quit my job

    Posted: 11 Nov 2021 04:59 PM PST

    I'm honestly thinking about quitting my job tomorrow. It is going to be too embarrassing having to stay at a company where I accidentally failed a phishing test. I work in cyber security and have a lot of experience in IT, but I was busy, stressed out, multi-tasking, and you know the rest.

    I just keep cringing thinking about how dumb I look and how much credibility I lost. It's really embarrassing to the point where I want to quit before I'm approached about it or punished. I really hate myself right now.

    Would you guys quit your job over this? It just feels like it will be too uncomfortable having to be there and be known as the idiot tech guy that did this.

    submitted by /u/idiothatemyself
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    How can I learn to cope with my current thankless job? It's taking forever to find a new job...

    Posted: 12 Nov 2021 07:42 AM PST

    tldr: So I hate my current job, and am basically just trying to figure out how to cope with it until I find a new IT job. Do you all have any suggestions?

    I got so upset I started shaking when I was on a call today (working remote at the moment), because my boss was criticizing something that I put a lot of effort into. I've almost fully automated 2 processes that work together, drastically reducing the time it takes us to complete those processes by days/weeks when it had to all be done manually before I showed up. No "thank you" or anything. Instead I'm told how the one thing I didn't automate is such an inconvenience (it literally takes about 20-30 seconds to do that part manually, and it's a process that only has to be done 3 times a year.....). I tried to explain how it's difficult to automate that specific part of the process because there are so many variables involved, and it would be a big time sink for me to come up with the solution for very little gain, but I just kept getting interrupted by more talk about how inconvenient it is.

    Anyways, I'm so fed up with this job. Things like this happen pretty often, and I can't stand it anymore. I keep applying for jobs, but not much luck there so far.

    Sorry for venting, but it helped a little getting this off my chest lol.

    submitted by /u/throwaway8265638
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    Where to start? Start with a certification or look into college courses? Apply and cross my fingers?

    Posted: 12 Nov 2021 05:13 AM PST

    Trying to get into the IT field, where should I start? I've been researching and looking at options. Have also talked to the IT guy at my company I work at now and he doesn't have a degree in computer tech. Is it possible to start somewhere with maybe only a certification and no college education? Thanks in advance!

    submitted by /u/Bigsammy610
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    Good rundown on writing a resume specifically for IT?

    Posted: 12 Nov 2021 07:15 AM PST

    Good morning,

    I'm a year deep into my first IT job and it's been hell on eartha rewarding experience! I've got familiarity with platforms I didn't before (e.g. service now) and I'm not sure how to put that on a resume in a way that makes sense and will make it past resume reading software. Thanks

    submitted by /u/dox_holiday
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    Best technologies to be certified in? Tableau, Jira, etc

    Posted: 12 Nov 2021 08:24 AM PST

    I'm studying for a SQL certification and keep reading about different technologies. Some of the most common ones are Tableau, Jira, PowerBI, CompTIA, etc. what are some of the most valuable certs you would recommend for someone trying to advance in IT support?

    submitted by /u/Tourettes_monkey
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    Looking for some advice, I may have just fell into a job. I have little experience and not many certs and I am wondering if I might be in over my head.

    Posted: 12 Nov 2021 10:02 AM PST

    My wife is a nurse at a doctors office and the sysadmin that works there is leaving after 17 years. He is recommending me to take his place. The only cert I pocess is the Google IT Support Certificate and most of my knowledge comes from watchung random IT videos on YouTube. I work for digital signage repair so I guess it's technically IT, but I feel like I will be overwhelmed if I got the job.

    The former sysadmin said not to worry about it, that I would figure it out. He is literally the only IT guy there servicing multiple sites. Is this job too much for me, or should I just dive in and learn on the go?

    submitted by /u/cecilfuel17
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    Changing career path and need some advice on where to look!

    Posted: 12 Nov 2021 08:15 AM PST

    I am looking for some advice or direction on starting in the IT field. My family runs a small business that I work for delivering products 2-3 days a week but it's not a set days every week.

    Does anyone know of any IT style jobs that allow you to set your own schedule, remote or hybrid style? I'm looking to get my foot in the door but need a flexible job. thanks in advance! I don't have much coding experience but looking more for a support/network/systems style job.

    submitted by /u/USAF_MrMwOwens
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    Studying for A+ - Watching Messer's videos but COMPLETELY lost and overwhelmed on the networking side of stuff.

    Posted: 12 Nov 2021 07:42 AM PST

    I keep watching his networking videos over and over and it's all just garbled to me. Am I just unable to learn this stuff? I need an extremely easy to understand breakdown of these networking properties, would I be better suited doing the Google IT Support cert first? Messer is great, but he throws a lot of info at you at once without explaining what it all means.

    submitted by /u/MF_Nook20
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    Posted on r/resume but I wanted critique from industry people

    Posted: 12 Nov 2021 09:53 AM PST

    Any help is greatly appreciated and thank you for your time.

    Resume:

    https://imgur.com/a/9NqkONH

    submitted by /u/Dxwoo
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    Suspicious job offering? Applied yesterday and hired today. Please help!

    Posted: 11 Nov 2021 06:04 PM PST

    Yesterday I applied to a job through my university's career center and today I received a call. The employer said I will need to fill out a few forms and I will meet him in person after I fill these out.

    I am already suspicious because of how quickly they replied and "hired" me. They sent me the following email. I'm pretty sure i heard that you are never supposed to send your DL and ssn online and that makes sense, however i would like your guy's opinion on this.

    submitted by /u/AppropriateTennis794
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    Would you take this Network Admin Position for $7K more?

    Posted: 12 Nov 2021 09:39 AM PST

    I am working for a company that pays me around 80K CAD for Desktop work. I love the hands on work and love interacting with the people. The job itself doesn't feel like a job, and I get paid well enough that I can never complain about it.

    I've been given the opportunity to move to Network Admin with a pay bump To $87K salary within the company. This is not guaranteed, this is only an opportunity presented by the manager to me. I have a very good chance of getting in. However I am on the fence a little…

    Pros: The pros are more income (but not by much), expanding my knowledge base, and enhancing my resume in case I want to move elsewhere. Desktop work has a limited knowledge ceiling.

    Cons: I am loving Desktop and find it extremely satisfying. I am not a fan of working at the computer all day looking at Server Stats. I like to work alone, which is what I do at Desktop.

    Overall, it seems like I am just comfortable at my current job, and comfort is a dangerous thing…. What do you guys think? I should try to move up ASAP?

    submitted by /u/SupperTime
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    Thinking about changing careers to Linux sysadmin...how do I show experience without admitting I broke the law?

    Posted: 12 Nov 2021 09:26 AM PST

    So I'm currently a 6th year teacher, who is looking to escape the education system. I've been using linux for about 10 years now on my laptop w/ arch, and I also have two servers (Ubuntu/Debian) running at my home.

    I have a lot of experience in ssh, docker, file management, bash/sh scripting, systemd, ports/networking, backups, status/log checking, software management, etc....

    Well...the reason I have all of this experience is because of internet piracy. I've been involved in the scene for a long time, and run my own services at my home. It's been a hobby of mine for as long as I can remember.

    How can I explain to a future employer that I have experience, without raising any eyebrows? What sorts of things would you put in a resume?

    Thanks

    submitted by /u/helloreporter
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    Is it obsessive for me to want to get tons of certs? Even ITF+

    Posted: 12 Nov 2021 09:25 AM PST

    Is that the best way? I want to have a good looking resume; what would a HR want to see for a teir1 and teir2 job?

    submitted by /u/OrangeClouds77
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    Any sales engineers or solution consultants out there? Please give me the run down. How is working as these positions?

    Posted: 12 Nov 2021 03:27 AM PST

    Curious to know about the day to day for these roles.

    submitted by /u/danno596
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    Better to specialize in IT auditing or as a Business System Analyst?

    Posted: 12 Nov 2021 09:20 AM PST

    I am in my third year of an IT degree where I have the following specialization options: Business Systems Analyst or IT Auditing and Assurance. From what I have researched, both specializations have a large opportunity to grow in, both have decent starting pays and both seem to be in demand.

    From what i've seen , IT auditing is much harder to get into as many auditing jobs require certifications (CISA, CA, CPA).

    Is IT auditing hard to get into without certifications?

    Im interested in what the pay would be like for both positions (starting and after years of experience), exit opportunities, and potential to level up in both fields.

    As IT professionals, what would you recommend the best specialization to be?

    I appreciate all replies. Thank you in advance!

    submitted by /u/Substantialkoolaid
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    Should I take Contract to hire for Network security position?

    Posted: 12 Nov 2021 09:07 AM PST

    Good day everyone. I'm currently employed as a sysadmin working on my cyber security degree (Gov Contractor). I got approached by an agency called Apex for a contract-to-hire position. It carries to title I'm looking for and will provide the experience I need. The only thing is I've never done a contract to hire. It's for 6 months and the top end of the salary matches what I make now and It's fully remote. Not entirely worried about the benefits since I'm a Veteran & have medical. I'm really only losing the PTO benefit. Ultimately asking if I should just take the leap. Appreciate the responses in advance.

    submitted by /u/ctechboy
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    I ended up a sysadmin and am now looking to pursue a humanities degree. Is there anything I might be able to combine with my career? Have you come across roles/people who've done both?

    Posted: 12 Nov 2021 09:04 AM PST

    Hi all,

    This might be off topic, but I'm hoping it still fits here.

    I am 24 years old, and just shy of my 5th year in IT as a Linux sysadmin. I'm really not an IT person - I ended up in the field by circumstance and really hated it at first. However, I've slowly grown to like it and I feel like I've found my niche.

    My break into IT was from my (mandatory) military service - I was drafted as a sysadmin and used the resources at my disposal to gain expertise. After three years of service I landed my current job, and I'm doing surprisingly well - I'm doing really fun stuff, I got a pay raise, and regularly get interesting job offers.

    My original plan was to capitalize on IT for a bit to save money and pursue a non-STEM field - I'm a person of the humanities.

    However, I did end up amassing career capital and experience, and am now hesitant to leave and give up my headway in IT - and so I was wondering if any of you have...

    - Come across IT roles which combine other, non-traditional skills?

    - Met people who capitalized on a non STEM degree in IT?

    Do you think pursuing a career as a sysadmin would mean giving up on other skills, or do you think there are other fields outside of tech which complement it well?

    I'd really appreciate your input in any case.

    Thanks!

    submitted by /u/GerbilScriptChecker8
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    Bachelor in Sociology, Master´s in IT - I would like to get some advice from people in this field

    Posted: 12 Nov 2021 05:07 AM PST

    good afternoon

    I'm here to ask for some opinions. I have a degree in Sociology but I don't have job opportunities in the area

    At this moment I am in the 1st year of a master's in IT for people with no previous knowledge in the area, since I have always been interested and the truth is that it is an area in constant growth

    I would like to be able to maybe relate these two fields but I have some doubts on how to do it and I don't intend to go on to work in research.

    I have classes with stuff in Java, Python, SQL and some cybersecurity. From these classes, cybersecurity has been maybe the most interesting

    Thanks!

    submitted by /u/arkuraro
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    Community college student here, 2 semesters away from graduation. Looking for advice.

    Posted: 12 Nov 2021 07:33 AM PST

    Hello, all. I've been a lurker on this sub for a while now, and I want to ask a question or two.

    As the title says, I've been at community college for a year now. I'm currently in my second to last semester, planning to graduate with an A.A.S. in Cybersecurity and Network Administration. At the same time, I'm studying to obtain my A+ certification and hopefully get my feet in the door as a help desk technician before moving my way into the security side of IT. As of right now, the only real experience I have in IT is hands on work through labs and such at school.

    One question I've had for a while is: Will I be expected to know how to do everything on the first day? I've done my part in making notes from my classes and such, and I know about TCP/IP, the OSI model, DNS, DHCP, NAT and such, but I'm struggling to be confident with the thought of me having the answer to every problem that comes my way.

    Can anyone relate to these thoughts of mine?

    submitted by /u/B1uestar
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    First IT Manager Job...Don't know what to expect...Any advice is appreciated

    Posted: 11 Nov 2021 09:21 PM PST

    Hey guys,

    I just accepted my first management role as IT Manager in the DTLA area. Previously I was in sysadmin and Help Desk roles so this is a big big step for me....but not sure what to expect.

    The startup I joined is very progressive and extremely young in headcount, process/workflows, and tech. I am basically inheriting just Google Workspace and Slack. Everything else will need to be implemented and architected from the ground up. HR is still buying computers at Best Buy and the Apple store for new hires coming onboard.

    The title and salary were HUGE steps up for me but wanted to see if anyone out there has any advice for a new IT Manager or working startups advice.

    Thanks!

    submitted by /u/eserrano33
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    Seeking advice on how to progress from my current position

    Posted: 12 Nov 2021 07:01 AM PST

    Hey folks,

    I'm looking to advance my career. I'm not sure of the best route. This account is a throwaway because I could be easily doxed from my other account. I have a degree in MIS and no meaningful certs. Currently 24 in a low COL area, would entertain working remotely for a pay raise but will not relocate.

    I'm currently an IT support specialist for 3 companies under a local LLC. Good commute time, decent pay($20/hr) and I'm 23 years old. I have a lot of flexibility in my role and we're a 2 man shop that basically handles everything. We have an MSP that helps out if we need, but we use their hours sparingly. I'd like to advance my career to something else, but I am comfortable with my current pay and commute and don't want to accidently make myself hate working by going to a worse workplace. July will be my second year in this position.

    My job duties are:

    • End User Support, I'll remote to users screens and troubleshoot whatever issue they're having

    • AD user creation, management, and groups.

    • vSphere, depending on the need i'll create VMs update them change the hardware its very situation specific. Most of the infrastructure was in place when I was hired, the only things I've contributed to it is a LAMP-stack web server for SnipeIT and some end user VMs for specific tasks when they need something beyond what we allow for on thin clients

    • AntiVirus management(webroot)

    • DNS and DHCP, I mess with these sometimes but not often.

    • Inventory(Thank you SnipeIT!)

    • Quotes & Purchasing for software licenses and new hardware

    • Email spam filter, basically checking google quarantine

    • VoIP management new phones, giving extensions, etc all on cisco

    • Office 365 email management. User creation, email forwarding, calendars, groups, message tracing for troubleshooting and pretty much anything else thats needed.

    • SharePoint management, not much to be done here so its just maintenance mode at this point. I'd like to learn it more.

    Brief history of positions before this: 3 separate student positions respectively for Voice services, web applications team, and classroom technology help desk. All surface level, mostly low level help desk positions but it does add up to roughly 3 years of part-time experience.

    I think my next goal is to get some certs(Net+, AZ-104) and Powershell scripting. I'd like to know if I'm in a good position to move up or if I should get some specialized skills first. All opinions welcome.

    submitted by /u/fgc-
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    Lied about knowing IT Support. Now I'm getting the job.

    Posted: 11 Nov 2021 10:27 PM PST

    So I lied in my CV about having done IT support and now someone offered me a job. Why am I this fucking retarded?

    Job is mostly 1st level with a bit of 2nd level support. I'll be fixing issues of clients all across the world.There's gonna be projects regarding rollout, migration, procurement of hard/software etc. and then the occasional setup of new hardware.

    I have some basic theoretical IT knowledge all across the board. Meaning I know what TCP/IP, firewalls, win servers, active directory and azure are but I have no actual experience with it.

    So if you'd tell me to set up a new user so he can begin next monday, I wouldn't know what to do. I would know how to get that information (they have pretty good documentation of everything, also, google), but I'd have to look up every single issue the first time I'd handle it and I have no idea how long it would take me to fix issues, nor if I'd make any mistakes.

    The head of IT is expecting me to be fully integrated into the team within 1-2 months. I tried to get as much info out of her as I could to understand what is approaching me, but I still can't make a good picture of it.

    I think the problem is that she will expect me to know all these things already because of my lie, but frankly I don't know shit.

    How do I prepare for this? I've read up and studied certain aspects of what an IT support does and got some explanations out of my actual IT support friends, but I'm still missing the fundamentals. Is there something like https://docs.microsoft.com/en-us/learn/ just for the fundamentals? Which are the fundamentals of an IT support anyway?

    I want to do my job properly, so thanks for any help. Telling me about your experiences while working as IT support would help tremendously as well.

    submitted by /u/ITImpostor
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    I think I've found a path to a new career. Does my plan seem realistic?

    Posted: 12 Nov 2021 05:43 AM PST

    I think I've found a path to a new career, but I'm wondering if this is a good idea. My goal is to get a CS degree and work for Jane Street or a comparable FinTech company with 1- 2 years of graduating.

    Right now, I have a BS is Business Administration, and I'm planning to start taking classes to prepare for CS in March 2022: -3 calc courses -2 stats -1 discrete math -1 linear algebra -1 differential equations -1 phys (mechanics) -3 CS/IT

    This should take about 1 year, and then I want to transfer to the CS post-bacc at Oregon State University. The OSU program should take another 1.5- 2 years, and I'm going to try to get FinTech internships while studying. After graduating, I'm hoping to get an MSCS from a top grad program. If I don't get into a top master's program right away, then I'm planning to get a graduate certificate in financial engineering before applying again.

    Ideally, I would like to have an offer (or internship) at one of the firms I've mentioned after graduating OSU, but if that doesn't happen then I'm planning to apply again after getting a grad certificate, again while studying for MSCS, and again after finishing my master's degree, if necessary.

    Obviously nobody has a crystal ball or knows all the answers, but does this plan make sense? Any advice is greatly appreciated. Thanks in advance!

    submitted by /u/n_giff
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    IT Technician Job For Someone With No Experience Outside of Help Desk

    Posted: 11 Nov 2021 04:42 PM PST

    I somehow got an offer to be a network technician at a local telecoms company. It's a great offer and I definitely want it but I am kind of nervous now. I have no real experience in networking and have just worked at a help desk/technician. I do have the Network+ and it has provided some general knowledge. I am also studying for the CCNA which the job requires you to pass within 12 months. I just feel like I am nowhere near qualified and super nervous about it. If anyone has any insight on what is kind of expected from a newbie or any other advice please tell me.

    submitted by /u/Sad_Topic_9824
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