IT Career [Week 35 2021] What would you like to know Wednesday? General Question Thread |
- [Week 35 2021] What would you like to know Wednesday? General Question Thread
- Does anyone have a remote IT job without a degree and/or with a late start (e.g. career change)?
- Are contract jobs through recruiters worth it? Help deciding..
- Tough career decison, Government Help Desk Job or Junior Network Administrator Job Offer?
- Trying to get into the iT field - Having doubt issues
- I am managing a senior developer and he's taking more than 17 days to do some Google Drive Integration
- What resources do you use to keep up to date in IT news?
- Currently studying for Sec+ and LPI Linux Ess. Trying to get my foot in the door??
- Buzzfeed chat-only interview and quick hire for remote positon... a scam?
- Resume Review advice needed along with advice on applying to higher level jobs / next step up from what i am currently doing
- Entry-level tech talent the focus of GSA’s new Digital Corps fellowship
- Amazon IT Support Engineer I - Interview questions
- Best path to becoming a software engineer, end goal software architect
- First web dev job as a junior Wordpress developer, would it limit future jobs prospects ?
- I had a technical interview in IT support role. They asked a real scenario that they were facing "Glitch during Video conference, usually It happens something around every 10 mints, I think they use Zoom Room, and connection is wired with 25% bandwidth occupancy" your thought on how to address this
- Network engineer resume review /critique. Looking for remote positions.
- How do I get out of phone support hell? College? More certs?
- new Teamlead is ruining the departments output. What to do?
- Is it worth it to work as a level 1 tech support/help desk if you don't want to/care to work in IT at all?
- IT career switch; I currently work at a call center
- Consequences of Quitting Help Desk While Looking for Advancement?
- Quick confirmation to check loopholes in my thinking
- Is a CCNA without any experience but a stem degree worth it?
- What doors could experience in Power Platform open?
[Week 35 2021] What would you like to know Wednesday? General Question Thread Posted: 01 Sep 2021 01:12 AM PDT Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments] |
Does anyone have a remote IT job without a degree and/or with a late start (e.g. career change)? Posted: 01 Sep 2021 03:38 AM PDT Hi, I am a 29F thinking to pursue a career in IT because I thought that it would be the best option if I want to work remotely. The reason: I studied architecture back in univesity and since then have worked in various industry. I am now a mother and ideally I want to still be able to earn money while taking care of my daughter at home (the dream). As someone who have never worked in IT industry I imagine that it's possible with IT jobs. BUT I know the reality is often far from what you imagine, so I want to ask out here. The question: 1. Is it possible to have a remote IT job without a degree and/or with a late start?
I have never worked in IT industry so please don't be mean if in any point of this post something doesn't make any sense. Also I am not a native english speaker so I apologize for any grammar mistake. Thank you!! [link] [comments] |
Are contract jobs through recruiters worth it? Help deciding.. Posted: 01 Sep 2021 08:30 AM PDT So I just moved to Charlotte NC and connected with a recruiter out here who could land me an entry level help desk job at the CLT Douglas International Airport.. it seems great and all other than 2 guys before me barely lasting a week and quitting which is a concern.. the other thing is I'm getting paid through the recruiter not through the airport and the benefits are terrible. They're insanely expensive with not much coverage or 401k. The job pays $18~ an hour. I'm a bit of a worrier so I could be overthinking this, but there's some causes of concern that I mentioned. I'm basically hired I just need to confirm a start date. Is working through a recruiter via contract worth it? It costs over $450 a month for shit benefits and a 1 year contract. I'm 50/50 on it. On one side I need a job and experience (I have unemployment money coming in and tons of money saved up in the mean time though), but on the other side I'm concerned about the other guys before me not even lasting a week before bailing, not good benefits and being the middle man from a recruiter / employer. Thoughts? I'm having a tough time deciding on this position. Pros : Cons? [link] [comments] |
Tough career decison, Government Help Desk Job or Junior Network Administrator Job Offer? Posted: 01 Sep 2021 05:09 AM PDT Information about OP: Current Certs: CompTIA A+, Network+ and TestOUT Network Pro Currently Studying: CCNA and Securtiy+ End Career Goal: Cloud Architect with a security specialization. Government Job: On a 100 person team, 100% remote, 21.20/hr, will get security clearance, 1 year contract. National Paid Holidays, 10 days PTO, + More time to study for certs. Junior Network Administrator: On a 15 person team: 100% Onsite, $19.00/hr, 25 days PTO after one year, No contract, planning and installing new infastructure in a growing company. - Less Time to study for certs. Any advice would be appreciated. This is stressing me out. [link] [comments] |
Trying to get into the iT field - Having doubt issues Posted: 01 Sep 2021 10:51 AM PDT hey everyone, I took this time during covid when everything was locked down to study and get my IT certs to get into the entry point of the field. Problem I'm running into is that a lot of these companies even for IT helpdesk are asking for multiple years in the field as well as other credentials. I thought with me doing at least a year of the course I'd be able to get something entry, but now it seems like I'm far from it. Ive been wanting to educate myself further but due to the job I currently have where I'm working 6 days a week, I'm tired to do anything after work. What can someone like me who's never had an IT job but has had computer experience get myself through the door? [link] [comments] |
Posted: 01 Sep 2021 10:45 AM PDT I am managing a senior developer and he's taking more than 17 days to do some Google Drive Integration. He didn't even finish it yet. I am helping him do it, because it's taking way too much time. Is he a bad senior developer? By Google Drive Integration, I mean just creating a form that can upload files to google drive. I am thinking I can manage to upload a file to google drive in less than 1 day. Also, he denied that he had a blocker, and I think I was way too lenient on him. What should I do? I told him to tell me as soon as he has a blocker. Also, told him to do other tickets when he has a blocker, but he said he can't focus on 2 tasks at the same time, which is even more ridiculous. Also, when I pointed out the number of days he worked on this task, he insulted me, and then he made me waste more time looking at his previous daily tasks to count the exact number of days with picture evidence. [link] [comments] |
What resources do you use to keep up to date in IT news? Posted: 31 Aug 2021 11:36 AM PDT After finding a rather old post about keeping up to snuff on tech and IT news I'm repurposing my extra tablet to be an informative resource. Do you guys have specific blogs, sites or podcasts you frequent for this? [link] [comments] |
Currently studying for Sec+ and LPI Linux Ess. Trying to get my foot in the door?? Posted: 01 Sep 2021 08:01 AM PDT I have a bachelors in Sociology, graduated just a few years ago, and have been work pretty dead end jobs. Always been studying off and on for IT certs but never followed through I'm on a good track now to take the Sec + and Linux Essentials exam both by next month. The goal for me is to become a Linux systems admin or something along the sorts... Is this a good start? Any tips as far as what type of positions I should be looking for if I have no professional experience that can attribute to the IT field? [link] [comments] |
Buzzfeed chat-only interview and quick hire for remote positon... a scam? Posted: 31 Aug 2021 07:16 PM PDT I didn't apply to this role, but was reached out to by a young man with a non-buzzfeed email address who saw my profile/resume on a recruiting website. This is a fully remote software engineer position. I was then directed to connect with HR Dept recruiter on Skype, John*. His Linkedin checked out. Interview with John,* HR Dept recruiter, was scheduled via Skype chat on a Sunday afternoon to be carried out the following Monday morning. He said, upon scheduling and after some dialogue between us, all over IM: "Being that you were recommended, I believe you are available and ready for the interview and briefing. You will get to know about the company and what the responsibilities entail." Ok, whatever. Sounds like they liked my resume. Woke up for interview, asked for meeting link over IM, and John said, again via Skype chat: "Actually at BuzzFeed we make use of Skype text platform for the first screening exercise pending when you are assigned a supervisor or when your presence will be needed for orientation day if you are selected" Ok, whatever. I chatted with him, then filled out the screening form. Later that same day, I received this Skype message from John: "Hello Kathryn, I have your interview percentage scored and the consideration stand is available now... Are you ready to know your stand?" Me: Yes! John: Congratulations, BuzzFeed has decided to give you a chance to work for the company and will like to see your diligence, Charisma, Commitment to the job, and productivity. You scored (84%) on the question's answered for your consideration stand. The entire Board of Directors and I welcome you to BuzzFeed! Me: Thank you! I am so thankful! What are my next steps? He eventually instructed me to check my email to receive something from HR and follow instructions. Sure enough, there lied an email from the HR "People Experience Director," whose Linkedin checked out. She sent me an official offer letter, with forms attached to print, sign, scan, etc. to authorize background check. That included SS and DL #, which I know is standard, but I was not ready to do so given I hadn't spoken to a human. I was also instructed to reach out to an IT coordinator (Linkedin ALSO checked out). Before scanning or sending ANYTHING, which I still haven't done, I reached out to IT Coordinator Jack, who told me to independently request a quote from a "company-computer-buying" website via LiveChat, screenshot the quote, and send it to him. I followed the steps and he informed me that I'd be mailed a check for materials along with a separate check for my starting bonus. I wouldn't feel so wary if I had received a single phone number from any of these people, or had actually spoken to them. I feel uncertain due to the quick hiring process and lack of communication beyond Skype chat or email. Thoughts? [link] [comments] |
Posted: 01 Sep 2021 09:23 AM PDT Hello everyone, I have 6 months of IT experience and I'm looking to get my resume critiqued to see if there is anything I can do to improve it and get interviews. Right now I find it difficult to get interviews when applying to jobs that are higher level (Jr. Sys admin, sys admin, cloud support engineer, etc.) So for my next job i'm trying to apply to the next level /step up from what I have been doing now. Ideally I am looking to get into a Junior Sys. Admin or a Cloud Support role so I can become a cloud engineer as I study for my AWS solutions architect associate cert. Any advice or help would be greatly appreciated! Including imgur link to the resume: https://imgur.com/a/rasJ6fd [link] [comments] |
Entry-level tech talent the focus of GSA’s new Digital Corps fellowship Posted: 01 Sep 2021 05:48 AM PDT "In an effort to improve the pipeline of entry-level tech talent into the federal government, the Biden administration will create the U.S. Digital Corps, a two-year, paid fellowship for budding IT professionals. The program is designed for entry-level talent with software engineering, data science, design, cybersecurity and other critical IT skills to launch their careers in public service and make a quick impact on government programs, the General Services Administration said Monday. Fellows from undergraduate and graduate programs, as well as tech apprenticeships, boot camps and certificate and reskilling programs, are eligible to apply. Applicants don't need to have prior full-time IT job experience, according to the Digital Corps' new website. Applications for the U.S. Digital Corps will open in the fall, and the agencies expect to hire 30 fellows to begin work this upcoming fiscal year." [link] [comments] |
Amazon IT Support Engineer I - Interview questions Posted: 01 Sep 2021 05:44 AM PDT I have a phone interview for Amazon soon and I decided to look online to see what to expect and I ran across this https://www.onlineinterviewquestions.com/amazon-support-engineer-interview-questions/ which has some basics like network questions, OS config questions but it also has programming questions. I am not a programmer, I've done scripting(Bash, Batch, Powershell) but I am very much not a programmer(C, C++, Java). I really don't like portraying myself as something I'm not so do I come out and say I don't program, or should I memorize the answers and explain that while I don't program I am completely capable of finding the answer online? [link] [comments] |
Best path to becoming a software engineer, end goal software architect Posted: 01 Sep 2021 10:39 AM PDT Currently working on my Computer Science Bach degree, in my junior yr. Wondering what certs I need to start working towards becoming a junior software engineer? I'm open to other roles, but I want software architect to be my end goal unless something else lands in my hands unexpectedly that I'm absolutely great at. Any suggestions? Thanks in advance! [link] [comments] |
First web dev job as a junior Wordpress developer, would it limit future jobs prospects ? Posted: 01 Sep 2021 01:47 AM PDT So I am completing a full stack engineer course, and hoping I will be ready to apply for jobs soon. I came across this job opportunity as a junior WordPress developer. The conditions of the job are perfect, in term of support, training and development. My only concern is "Wordpress" element. What I would like is to work as much as on my full stack skills as much as I can in the first couple of years, before find a path/career/ speciality that is right for me. I have interest in working for branding/marketing agencies (for creativity and working on a different projects), fin tech (I come from a finance background). So by applying to this junior role would it be harder for me to broad my horizon later on? The company is a digital marketing agency. The role requires HTML/CSS, JavaScript. The company seems quite big on SEO and accessibility. I am 40 years old, so I can't spend too much time in jumping company to company. Thx for any advise you would give me! [link] [comments] |
Posted: 01 Sep 2021 06:34 AM PDT I had an technical interview in IT support role, in which they asked a real scenario that they were facing, so the have a conference room which I think they use Zoom room, the connection is wired. and they usually face a glitch during the video conference every 10 mints. The bandwidth congestion is around 25% . What would recommend as a solution or to be checked. [link] [comments] |
Network engineer resume review /critique. Looking for remote positions. Posted: 01 Sep 2021 09:09 AM PDT https://imgur.com/gallery/Zue3MFG Currently working for one of the largest LEC providers in the states. I put my hands on all kinds of networking equipment and protocols. Trying to break out of the NOC and into an engineering position. Plenty of formal education and real world experience. Cut my teeth on a lot of active directory and desktop support with my time with frontier, Along with fiber / dsl troubleshooting. ( pppoe / dhcp, ect ) I'm mostly configuring and maintaining layer 1-3 mpls / metro Ethernet services. All break fix and repair. I work with a lot of turn up engineers and remote engineers and would like to be able to stay remote in that kind of capacity. Any help or criticism would be greatly appreciated! [link] [comments] |
How do I get out of phone support hell? College? More certs? Posted: 01 Sep 2021 07:32 AM PDT So,admittedly I am still pretty new to the IT game.I started my IT journey in early 2020 when I got my first contract IT call center job where I offered mobile tech support to Android and Apple users.Within that same company I moved to the Census project where we supported mobile devices and laptops and my only interaction with customers was through a ticketing system,no need to be on the phone long hours with customers huffing and puffing and yelling (and I loved it) sadly my contract ended so I got a job doing data entry while I got my MTA in the hopes of moving up the IT ladder. I beleive my MTA played a part in securing the job I have now.I am making double the hourly rate at my last IT job but the problem is,I hate the job.I feel like I was deceived because I asked the recruiter 3 times if we have to get on the phone and she told me it was optional.Now that I'm on the job,its not optional....one year and a certification later and I am still answering phones.Realistically speaking,what are my options to move out of customer facing roles? I was trying to apply to jr sys admin jobs but no luck. [link] [comments] |
new Teamlead is ruining the departments output. What to do? Posted: 01 Sep 2021 03:04 AM PDT Hello Community, got a new teamlead (female but gender doesn't matter for me) last month and at first i was really happy :) But now i know:
This hurts the departments output, embarrassing us in front of the customer and puts a strain on me because i have to do her job and mine and that is simply not possible. I already talked to her and my executive - she does not see any issue and he doesn't care. I value her as a person and human - this is not a personal thing. Did some of you encounter the same problem? What should I do? Will it hurt my career? Am i too harsh to demand a "better" person in this position? [link] [comments] |
Posted: 01 Sep 2021 06:42 AM PDT Like the title says. This job feels like it is absolutely killing my soul.. but I can't tell if I should stick with it or not. Obviously this is a stepping stone job for most people, but is that really a plus for someone who has no interest in IT and just wants a steady job/income? I just hate being on the phone with people and this job stresses me out on the daily. I know if I stick with it, I can be promoted and move into other tech sectors eventually. But tech/IT is really not what I am interested in for my life. Is it more worth it to chase after something I'll actually like doing and quit this job if it's making me miserable? Or is it worth it to stick with it because it's steady/consistent pay, remote, full benefits, etc.? I guess I am really just looking to hear from people who've been here before if the only real plus to sticking with a job like this is because it gets your foot in the door for other opportunities in IT. Most of the people talking about this job when I google it are people who plan to move up in IT and stick with it. Hopefully I am explaining myself correctly. [link] [comments] |
IT career switch; I currently work at a call center Posted: 31 Aug 2021 03:35 PM PDT Hey guys I know there's plenty of career advice switch but none directly related to my situation I found. I'm currently working full time at a call center job. I troubleshoot internet (modems, routers, etc), cable, and telephone. I'm really trying to get into IT no experience. Would my current role be somewhat like helpdesk? Could I build off of it? Would you suggest Google IT cert or Data Analyst cert? Sorry for the questions but I'm feeling pretty low after I expressed interest to one of the IT guys in my company that I would Love to switch to that department after a year or two [link] [comments] |
Consequences of Quitting Help Desk While Looking for Advancement? Posted: 31 Aug 2021 04:11 PM PDT Hello all. To keep a long story short, I am currently working in help desk, I've been looking for a way out and into a Jr Network Admin position. I've been here for a year now, and I'm at the end of my rope. I've been unhappy since I started the job, but recently past anger management issues have arisen again, when I'm not working I'm sad, and my friends and family state I should seek therapy for the issue. I start my day at my breaking point, and almost anything can break me nowadays. I know the cause of the issue is work. I took a few days leave from work due to covid vaccination side effects, and I was on top of the world. And now I'm back, and arguably worse off than before. I love IT and I know this is the field I want to be in. I just don't like being in a service desk position. I'm still looking for my next move in this industry, but I did have another thought come to mind. I'm considering quitting my position and doing something more enjoyable, like pushing carts or loading trucks. Costco pays the cart pushers comparably to what I'm making now (~5% less), and a warehouse job would actually give me a 13% pay increase. But I don't want to ruin any chances I would have of moving up in this industry. I'm not sure how a hiring manager would look at me if my resume went from help desk to manual labor, trying to jump straight into a Jr Network Admin position. Has anyone left help desk prematurely before moving up, and been able to make that jump they were initially looking for? Is what I'm thinking of doing risky or non-advisable? [link] [comments] |
Quick confirmation to check loopholes in my thinking Posted: 01 Sep 2021 02:54 AM PDT I read alot saying that IT degree isn't needed to be successful as anything in the IT field and that Portfolio/Exp is much more important. Then is it a good idea to just pick up law with the idea to know the laws in my country and might even pick up a regulated job like lawyer since I already got the law degree. Not saying that i wanna be a lawyer but rather pick up a degree where jobs limited to that degree are possible and then learning programming/data on my own, I'm not including doctor since I wouldn't have as much time to even study IT. What's the cons or loophole to this in whether it be now or the next 10 years? [link] [comments] |
Is a CCNA without any experience but a stem degree worth it? Posted: 31 Aug 2021 08:27 PM PDT Hey y'all, I made a thread a while back asking some questions about how to break into IT. I have a BA in mathematics, and have a year left on a contract for a non IT job, and after this contract ends want to break into IT. I am interested in networking specifically, but figured I would start by getting my A+ and network+ while finishing this contract and then apply for entry level help desk to get experience. I got mixed responses, a lot of people said I would be wasting my time doing help desk with a math degree, to get the CCNA etc, but a lot of CCNA jobs out there seem to be more mid level than entry level and I don't have the experience to do them. My computer knowledge is basically limited to what I learned in 2 CS classes in college and messing around on Linux as a kid, so I figured the comptia certs would be a good place to start to build knowledge. What do y'all think, would I be shooting myself in the foot doing help desk? Would it be hard to get into network support roles of i start at help desk? Should I just go the CCNA instead of the comptia certs I listed? [link] [comments] |
What doors could experience in Power Platform open? Posted: 31 Aug 2021 05:30 PM PDT Hey everyone, Just a quick background; I currently work as a consulting engineer mostly specializing in Microsoft 365 technologies (primarily Intune) and while I enjoy this the company I work for has expressed interest in getting me involved in Power Platform under a similar capacity (pre-sales and engineering). I have started studying for the fundamentals exam, and while I generally enjoy the technical side of it I'm a little familiar with the product in the larger market. My question is when thinking long-term, could Power Platform help open any new career paths? While the product is low code / no code, I do actually enjoy programming in C# which I'm currently learning, and having a background in web design the UI & UX portions are also quite appealing. I'm very curious what my options would be if I really dive into the product, super keen to hear from you if you have any relevant experience you could share. [link] [comments] |
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