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    Monday, May 3, 2021

    IT Career [May 2021] Ask The Experts - Networking

    IT Career [May 2021] Ask The Experts - Networking


    [May 2021] Ask The Experts - Networking

    Posted: 03 May 2021 01:12 AM PDT

    Do you have an interest in Networking as a job or career choice? Are there things that you have wanted to know but not been able to find a resource to ask?

    • Ever had a question you wanted to ask your Networking team?
    • Ever wonder what the heck your Network team was thinking when they decided to not upgrade the bandwidth at your office?
    • Do you want to join the rank of Networking but not sure if it is a right fit?
    • Ever want to know how Networking got where they are now?

    Ask the Experts is an opportunity for the community to answer questions for each other or provide general advice on their respective field to people interested in joining your ranks.

    NOTE: Experts when you answer, please give an indication of your experience in the field.

    Example:

    Subnet Engineer for 8 years, Network Analyst for 3 years.

    MOD NOTE: This is part of a weekly series. Next week is System Administrators.

    submitted by /u/AutoModerator
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    Tips on asking employer to remain fully remote permanently?

    Posted: 03 May 2021 03:51 AM PDT

    I'm a business analyst in an IT department that was ordered to go fully remote at the beginning of last year but it was a temporary action. We were told just recently that we are all going to be returning to office. We have one person on our team that has been with the company for a very long time and is fully remote and has never worked in our office.

    I'm planning on moving to North Carolina next year. So I want to make a business case and ask my manager and HR to approve an exception for me to be fully remote permanently just like the other person on our team. Any tips on how to go about this?

    submitted by /u/basicbreeze943
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    Former English teacher currently working in a Technical Support (Customer Service) role at a Software company. What is my best path forward for a career in IT?

    Posted: 02 May 2021 03:23 PM PDT

    Hi everyone, this subreddit seems really helpful so hopefully I can get some insight onto the best path for an IT career.

    A little bit of background, I graduated in 2018 with a college degree in English with a specialty in teaching, and I taught for about 2 years. Following that, I was looking to leave teaching for a variety of reasons and I found a decent job with good growth opportunity as a "Technical Support Engineer" at a cloud software company.

    Despite my lack of degree or experience in the tech industry, I have always had a general good computer skills and knowledge, and in the 20 months I have been in my current role, I have really excelled. I work very efficiently, being one of the highest volume ticket takers at the desk, I am great at teaching the software to others.

    While I have a good knowledge of the software and my technical skills have certainly grown since being in the role, I still do not have the high level knowledge for eventual transition into an IT role. I can't code, although I can read basic code and API calls. I have a basic level understanding of Networks, but not the necessary advanced knowledge.

    That being said, now that I have my feet wet in the software industry, the idea of an IT role is very appealing, and I'm kind of wondering what I could do to pad my resume, but more importantly gain the necessary knowledge to transfer from software customer support to IT specialist.

    Obviously, there are the big schools and programs like Devry, but I've always seen those type of programs as scams/not worth it. Does anyone know if that is accurate? Is there a certification program that has a good price-reward ratio that I should look into, or would I have to go back to school altogether and get a formal degree? Or on the opposite end of the spectrum, are their worthy free courses out there that are actually useful knowledge-wise and resume wise?

    Any insight helps, thanks all!

    submitted by /u/Burning_Mouth
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    Out of all the jobs in IT, which are the more practical ones?

    Posted: 03 May 2021 09:38 AM PDT

    Hello there. Information systems graduate here.

    I have found out that I prefer more practical jobs over theoretical ones. However, I do like to apply theory in practice. My question then is: what are the more practical jobs in IT?

    submitted by /u/Sandyran_
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    System Administration Certification recommendation

    Posted: 03 May 2021 03:48 AM PDT

    Hi all, recently I just finished my CompTIA Server+ certification. I currently also hold CompTIA Sec+ and Net+. I am trying to get advice on what intermediate level Sys Admin certification I should pursue next. I currently have a Sys Admin role in the military but I will be transitioning out in about two years and want to pursue sys admin in the civilian world.

    submitted by /u/whymeeeee97
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    Thinking about taking six to eight months off, unpaid.

    Posted: 03 May 2021 08:16 AM PDT

    I've been working IT at a medium-sized MSP for 12 years, doing various different roles, and I'm feeling pretty burned out. Every time that phone rings, my irritability goes through the roof. I find myself asking, "What could the problem POSSIBLY be now?" every time my phone lights up. I dread logging in, being available, and dealing with whatever garbage is on the other end of that phone when I pick up.

    I've been thinking about this for a while, and now I have enough money saved up to just not work for 6 to 8 months. I have no dependents or significant others, so I would just be watching out for myself. I would have to quit my job and find something else afterwards, because my company does not offer any sort of long term time off like this. This future job would probably require a move, because my area is not very good for IT jobs. My employer is pretty much the only game in town.

    Everyone I have talked to about it has either told me this is a really bad idea, or they can't even comprehend that someone would not want to work for this long. My alternative would be to use up my paid time off now (about 3 weeks), and see how I feel after that.

    Have any of you tried or wanted to try something like this? If so, what was your experience? Was it worth it?

    submitted by /u/ParticularWingspan
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    Enterprise Architecture first, which frameworks? And then what roadmap to a CxO role?

    Posted: 03 May 2021 03:46 AM PDT

    I have about 20 years experience, across every facet of IT from interneworking analyst to software technical business analyst, data analyst and DB schema design, pretty much every lower level role there is in IT.

    But Ive realised the only way to make effective change is to be at the top, in a CTO, CDO, CIO etc roles.

    However along the way, Im wanting to try Enterprise Architecture.

    I did a Bach Of Commerce 25 years ago, currently doing a Bach of Applied Management in Business information Systems. Once I have finished that I plan to do some TOGAF certification. There is a lot of synergy with business analysis strategical design and Enterprise Architecture strategy based solutions and a lot of the skill sets are the same or similar.

    Once Ive done that role for 5 years, I want to transition into an Executive role. Im just not sure what roadmap to follow. I have two degrees, one is very much systems focussed and all of my work experience has been analysis and strategy based. How do you literally get into Executive roles?

    I thought an MBA but that is more focused on actual business. I look at a lot of CIOs etc and they have one degree and often its something abstract llke an Arts degree or English etc.

    Any help appreciated, Im hungry, I want to get there fast as Im not getting youngers and I want to put a burst into the next 10 years of my career. Id love to succeed and become a CIO or similar.

    submitted by /u/LFCMetal
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    Should I tell my IT contracting firm I’m relocating?

    Posted: 03 May 2021 09:24 AM PDT

    Long story short, i currently live in northern Virginia but my girlfriend got a job working for the NJ state (her masters is specialized for disability services & they aren't hiring everywhere) and they want her in the office September.

    So I'm in the process of applying for jobs in NJ. I currently work for a large financial firm but I'm hired full time (with benefits) by an IT consultancy firm to work for this financial firm. Their biggest 2 clients are in Virginia but they have some IT consultancy across the US but idk the scope. They are based out of India and a lot of their work is offshored.

    But I was contemplating asking if they had any opportunities in NJ or Philly (where I'll be near) or is it suicide? like I'm nervous they'll find a reason to let me go if they know I'm trying to move. I work in Infrastructure support & i just completed my MBA & was trying to find IT project management jobs but not having the best of luck :(

    submitted by /u/electrowiz64
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    Looking around new employer's repo and working on a new version during my off-hours

    Posted: 03 May 2021 06:49 AM PDT

    I am starting a new Software Engineering position in a month or so, but, the manager I will be reporting to add me to the repo of the current codebase of the software I will be working on when I start in my position.

    I will be rewriting the software in a different language and framework and I am super excited. Last week during my off-hours and over the weekend, I was able to replicate the basic structure of the entire application and really want to talk to the manager about what he'll like to retain from the old app and new additions he has in mind

    My current job and my new job are all within the same higher ed with little to no interaction between both managers.

    If you are a manager, how do/would you handle cases like this, where a new recruit works in their off-hours on a project they will eventually do when they officially start in the position? How does this sort of attitude come across to you, generally?

    submitted by /u/cyberdot14
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    Learning in Microsoft Azure (SYSAdmin) | What to learn on windows as Sysadmin

    Posted: 03 May 2021 08:56 AM PDT

    Hey all I'm a student hoping to become a Sysadmin in my future and as such have come across some free azure credits. What would you lot recommend I learn on azure (Eg: Windows (If so what), Active Directory, Site to Site connections, etc)?

    submitted by /u/theroyalpet
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    Help on my job that I'll be working next week, thank you!

    Posted: 03 May 2021 08:22 AM PDT

    https://imgur.com/a/O7gulYJ

    https://imgur.com/a/5S5ppVA

    https://imgur.com/a/8IHQQkh (this is an album with three pictures)

    So this will be my first job in I.T and i'll be a contractor for the Navy. The people who got me this job is a head hunter and the actual company never interviewed me so they don't know my experience. All I know is what I've learned from Sec+, my few microsoft certifications, CCNA and I cant code very well.

    I was hired to do SCAP and STiG scans and resolve the issues, but I didn't know I would be doing a lot of coding and a few other things it seems.

    I am hoping someone can give me some pointers on what I should be doing because I feel like i'm really lost. Thank you so much!

    submitted by /u/Tehmplum
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    Are there any companies/platforms like HelloTech that offer microjobs/gig work for beginners?

    Posted: 03 May 2021 07:12 AM PDT

    I'm considering a career in tech and I'm slowly making my way through CS50. I have a full time job but I wouldn't mind spending a few extra hours per week doing something like gig/microwork. Are there any companies/platforms that offer tasks that help build up beginners just getting into tech? I tried to sign up for Mechanical Turk and I have to contact them because it says my account is banned. I think I must have tried signing up for it in college at some point and never used it. Just looking for something to do in my free time that build knowledge or skills even if it's small payouts of <$50/day.

    submitted by /u/Shipwreck-Siren
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    I was asked to learn this stuff in the next few days to get an entry level job, best resources to learn it would be?

    Posted: 03 May 2021 04:39 AM PDT

    I appreciate any help I can get. I was told to learn this and I will be going over it in the next few days with the interviewers. "describe how networking works and what an IP address is" is what it consists of. I know there is a lot of info, I've been watching the cbtnuggets CompTIA network + videos with the free subscription but there are a lot and I'm not sure if I should spend my time learning all of that opposed to a few certain areas. Thanks in advance.

    submitted by /u/elevatednick3
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    Would changing jobs be a good move, given my situation?

    Posted: 03 May 2021 09:48 AM PDT

    I've been in IT in the public sector for over 2 years now. Recently, they decided to move me over to support a smaller office. They gave me a 10 percent pay boost for moving to another role, which pushes me to a little over $50k a year. I am the only tech here. The job burns me out a lot, but I am highly respected and have stability here. However, there isn't much room for growth in this role. Also, I'm not learning much here. I'm pretty much just doing 3x the duties of my original job. Lastly, I do not have WFH privileges here.

    I've been keeping an eye open for positions. I'm currently working on saving for a house, and I'm unsure if a job change would be a bad look to lenders. I thought of staying at my current role, at least until I purchase a home.

    Today, I interviewed for another company in the private sector. They are offering $55k with a 10 percent annual bonus. That would put me at $60k a year. I will be able to WFM 3-4 days a week. However, he mentioned in the interview that the company is being acquired by a larger company. Is this a red flag?

    Not sure if I should make the jump at this position, or stay put here.

    submitted by /u/kadabra2020
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    Looking for a good recommendation to learn Technical Writing.

    Posted: 03 May 2021 05:38 AM PDT

    I am looking for a recommendation for technical writing. Something from Udemy would be awesome, or even a credible college for a semester. But I want to learn technical writing so that I am able to do a little better the next few semesters.

    submitted by /u/FrenziedInSugar
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    In need of advice/help on my resume. Not sure why I am unable to take the next step or even get interviews.

    Posted: 03 May 2021 09:15 AM PDT

    Hello all,

    I am presently employed, but make dick money and don't feel like i'm being utilized at all. Place I support is full of ipads and mac minis/macbook airs. I have a 4 year degree in info systems, and 3 years of professional experience. I have applied to probably 1000 jobs in the last 6 months, and have only been able to interview seriously with about 10 companies. Had a several that went 5+ rounds deep. I'm really getting to the end of my rope here because i'm tired of not being able to find a good job, and I need to figure out what's wrong asap. Any help/critique is appreciated.

    https://imgur.com/qJh2Dh7

    Thanks in advance,

    submitted by /u/10onthespectrum
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    Doubts of getting a degree in IT, about to finish foundations.

    Posted: 03 May 2021 04:35 AM PDT

    Hi all, basically I'm on my last year of foundations before heading off to my degree years. My university offer two choices which is either CS or IT but all ICT foundation students must first take Elements of Programming and Mathematics for Computing and required to get a minimum of B if you want to get into CS.

    Well, I'm not that good at Maths but not that bad either and my peers seems to be great at it. So I'm pretty much scared shitless that I don't get into CS and get into IT. I'm interested in Cyber Security so I'm looking into getting a CS degree with specialization in Network and Security. The latter choice if I don't get into CS is IT with specialization in Information Assurance and Security.

    I enjoy playing CTFs and doing write-ups for TryHackMe rooms. I genuinely enjoy writing scripts in python or bash to make life easier or to automate some boring stuff.

    How do I change my mindset that CS is the only degree that is glorified? I'm open to read articles that'll expose me more to IT. Location is in South East Asia region and sorry for the long rant.

    submitted by /u/FannahFatnin
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    Starting New Job Tomorrow Feeling Imposter Syndrome.

    Posted: 02 May 2021 03:03 PM PDT

    Hey everyone! I start a new job as a sys admin Tomorrow. It will be my first job at this position after doing mostly PC technician work. I do know my way around windows server(mcsa 2012 certified) very well and have signed up for a vmware class to qualify yo sit the exam. I also am also ccna certified and am excited but, I don't know what to expect on my first day on the job. I am already starting to feel imposter syndrome sink in. What do you guys do when you feel like this.

    submitted by /u/bhatech21
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    What does building your own projects mean and how can I get started if I am a beginner?

    Posted: 03 May 2021 07:31 AM PDT

    Hello! I am currently a High Senior about to go to college and major in I.T. I'm pretty decent with technology related but not too good. However, I want to get a head start and start gaining some certifications/skills. However, when browsing through the internet, I've noticed that people say "build your own projects" and that help you get a high paying job and build your skill set. However, I don't know what that means, can someone explain what "build your own project" means and how can I get started?

    submitted by /u/Inforno234
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    Got offered min wage for entry-level at MSP after unpaid internship

    Posted: 03 May 2021 07:27 AM PDT

    I am Sec+ certified No prior corporate experience Referred by a sec+ classmate to work at MSP After interning unpaid for two months at MSP This is my first job in IT I expected more Is this normal?

    submitted by /u/_x_z
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    Struggling to reinvent myself for the 2020s? (Getting out of server ops)

    Posted: 03 May 2021 07:18 AM PDT

    I have been in this field in at least some capacity since 2007 and full time since 2012. Overall I'm quite happy with my current employer but I know the good times are not going to last and I need to make the right decisions for the rest of the current decade.

    For the last 6 years I have been working on a federal contract, the employer is one of the best I have ever had but many people are not expecting the contract to be renewed next year. (My employer is only a sub on the contract and the prime has been making unpopular decisions.)

    From 2012 to the current date I have been working in server operations in positions that progressively escalate in responsibility. Currently I mainly deal with Linux but generally try to pickup tickets and issues from other locations when I can. While I am good at it I really do not want to spend the next 10 years resolving server problems and I know this specialty is going to continue shrinking instead of growing.

    Options? I know I could continue on the cloud path, our contract is forbidden from touching any cloud operations at the current position but I have been keeping up to date on my own time either volunteering with non-profits or studying for certifications myself. (I have passed the azure and hope to complete AWS this year.) One positive of this path is even before automation was a hot topic I had the reputation as the person everyone would goto to resolve their shell scripting questions. My puppet, ansible, python, etc skills are not where I would like them to be but I am trying to resolve this on my own time. This is another area where policy gets in the way of knowledge as the federal automation team bans the usage of most tools to avoid having to learn anything new.

    Infosec? I have always had an interest in some sort of blue team roll as I do have general forensics knowledge but I am not sure howto build these skills to a point where they could be my primary position. WGU is an option I have been considering based on this board but am somewhat concerned based on comments saying that people graduate from there without the knowledge needed (again based on feedback from this board.) I think this would be a good fit for me as I like working with log files, firewalls, compliance, etc. I am always the person who keeps up with the latest CVEs + exploits and would like to make that my full time roll.

    Do nothing? This is the worst option but even if the prime loses the contract there is a good chance I would get a job offer with the next contract holder or my current employer would find another position for me (probably would pay less but I live in a LCOL rust belt location and could still survive with cuts.)

    Generally I am worried that employers are going to see 6 years of government on my CV and immediately throw it into the trash. I know the people who do that are the same as the ones I would never want to work for but the fear is real. I never had an interest in working in government it just was the best position available at the time. I am 50/50 on whether or not I want to continue on the government path or go back to full private industry.

    My other concern is I have spent too much time as a general OS specialist just being a general person with a high knowledge of Red Hat and Windows Server feels like a dime-a-dozen these days. I have specialized in email/collaboration technologies and directory services in the past but again that seems like something that is more likely to be outsourced to a SaaS provider.

    Summary / tl dr:

    I generally feel disconnected from the state of the industry outside of the public sector today and do not know howto resolve that. My worry is the longer I wait to resolve this the further behind I will be and end up stuck in another position that is perpetually years behind the general industry.

    Edit: Fixed the formatting, originally just pasted from text editor -> reddit.

    submitted by /u/ColmanMustardBucket
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    Needing advice for a Network Engineer position at an ISP

    Posted: 03 May 2021 07:17 AM PDT

    Hello everyone!

    I was going to try and write this in a throw-away, but… eh…. Whatever happens happens. Anyway.

    I recently applied for a 'Network Engineer' position at a growing ISP and wanted to get some advice, but first…. Story Time!

    I'm currently a computer support technician performing all kinds of tasks that may not be within my job title, but I enjoy doing it. I have a B.S. in computer science, and 2 certificates from TestOut: Network+ and Security+. I haven't taken the official CompTia version of TestOut, but it's not something I would be opposed to doing. My biggest downfall would be not knowing enough about switches and networking.

    I did see this job posting in February, but I was intimidated by the requirements so I didn't apply. Fast forward a few months: I find out through word-of-mouth that this position is still open, and this ISP is really needing someone that has 'some' networking experience. I know about vlans, trunks, tagging, and some routing, but I have no experience in this. I did just buy 2 cisco switches for my homelab to continue learning. I was working on iConrad's Linux sysadmin list, but my old pc cannot virtualize so I'll have to continue with the spacewalk installation separately, and add physical devices later, or bite-the-bullet and buy something that can virtualize.

    Let's say I make it through the interview and accept the position. How quickly would I drown? I'm not opposed to learning anything, and sometimes I enjoy a challenge.

    submitted by /u/BeefWagon609
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    Thanks for the help, I got the job! L1 Application Support!

    Posted: 02 May 2021 08:54 PM PDT

    I have been searching for the past 6 months and I am receiving an offer! It does happen, just keep chugging along! I have never worked a conventional IT position and this will be my first! I wasn't even expecting to get this one too it seemed above my knowledge level but the interviewer was impressed with my personal projects! (E.g Home Media Server)

    submitted by /u/Eptastic
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    Seeking help finding non call center jobs (why is there a minimum title length?)

    Posted: 03 May 2021 06:34 AM PDT

    Besides scouring through each listing, or asking the recruiters, is there a good way to find postings for non call center work? I've done inbound call center (not all IT) for the last seven years and I am completely burned out on it.

    submitted by /u/C9_Squiggy
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