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    Friday, February 5, 2021

    IT Career [Week 05 2021] Resume Review!

    IT Career [Week 05 2021] Resume Review!


    [Week 05 2021] Resume Review!

    Posted: 05 Feb 2021 01:12 AM PST

    Finding it is time to update the good old resume and want a second set of eyes and some feedback? Post it below and let us know what you need help with.

    Please check out our Wiki Section for Resumes before posting!

    Requesters:

    • Screen out personal information to protect yourself!
    • Be careful when using shares from Google Docs/Drive and other services since it can show personal information!
    • We recommend saving your resume as an image file and upload it to Imgur and using that version for review.
    • Give us a general idea where you would like some help!

    Feedback Providers:

    • Keep your feedback civil and constructive!
    • If you see a risk of personal information being exposed, please report it and notify moderators!

    MOD NOTE: This will be a weekly post every Friday.

    submitted by /u/AutoModerator
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    Career Advice - Wish someone told me this 20 years ago

    Posted: 05 Feb 2021 05:10 AM PST

    Don't waste your time Or time will, waste, you... Be mindful how you spend your time and what you invest it in. Be purposeful in what you do each day at work. Plan your career and don't let it take you places you don't want to go. I have planned the last 10 years of my career and hasn't gone exactly as I thought but the focus has helped me make the right/hard calls. It is not about certs (don't have any worth writing about) and degrees - it's about character, work ethic, emotional intelligence, business acumen, and technical knowledge. Read books, lots of them, try to be a better version of yourself today than yesterday. Be curious and ask questions! Did I mention read books? Leadership, business, tech biographies, fun books too!

    A bit about me, I started out my career in a tech call center years ago and have been blessed enough to work my way up to be a senior IT leader in a mid sized organization. I didn't do it on my own, I had leaders at each organization that 'sponsored' me to that next level because they could trust me and knew I was trying to what was right for the org. I haven't always made the right call but I keep coming back to these areas. There is no magic cert or degree bullet, in the end those are just barrier removers for someone to really look at you and what you have done.

    Hope this helps!

    submitted by /u/BuckarooBonzais
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    Have you ever shouted at a user? or got abit heated?

    Posted: 04 Feb 2021 11:32 AM PST

    Man the temptation to not tell some of them to "just Fuck off" and then outline their stupidity is really there,its on the tip of my tongue.

    I once worked doing helpdesk in a call centre and one guy flipped out on a user, he didn't even get sacked either, everyone deemed him a hero tbh..Anyone ever had the guts?

    submitted by /u/CriminalMastrmind
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    How to dabble my feet in the IT industry as a 16 year old?

    Posted: 05 Feb 2021 06:03 AM PST

    So I'm in the common situation where I will soon have to decide in what kind of field I'd like to spend the next 40 years of my life working in. Pretty much the only thing that has caught my attention in terms of a career path is IT. I don't have much experience with IT at all, besides building my own pc. So I was wondering, How do I dabble my feet in the IT industry as a 16 year old?

    submitted by /u/CelestialChess
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    Been applying to internships for 3 months with no calls back.

    Posted: 05 Feb 2021 01:34 AM PST

    What helped you guys out most with internships? I've been told my skill set and experience are both really good, yet no bites. I even live in a large IT hub. My school isn't that bad and I have great grades. For those that have had success:what do you guys think held you back, and what helped you?

    submitted by /u/MissionCattle
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    Need career advice with a CS degree from a recent grad

    Posted: 05 Feb 2021 05:07 AM PST

    graduated in cs back in may 2020. Didn't really start applying till a few months ago. I applied to help desk positions and got a job in there for 30k/year. I know it's kind of embarrassing a cs grad. But this is temporary and I am not really well at coding. never had a job before or internship. I need advice on what i can do after this job, as the contract is only 4 months. I am hoping to level up from this somehow.

    My friend was saying to get a job in cybersecurity or learn linux and get something linux related such as system admin/etc. IT analyst was also something my friend recommended. I honestly don't want to make a lot of money and don't want a high stress job so making 60-70k starting out and moving up is fine and peaking out at 90-100k is good enough for me.

    I basically need advice as I just turned 27 right now and I am trying to use my cs degree except I suck at coding so don't really want a software engineering job/coding related. Although, my friend was telling me to try out web dev such as html/css/javascript etc. I was good at assembly language as well.

    So, I am basically want to know is working at this help desk job fine as at least I don't have a lot of gap year/s and am working somewhat related to cs although i think anyone can do this call center job. But I do want to level up and make more money than this obvs and how can i use my cs degree if i don't like coding, what can i learn/put in effort to so i can get that job with the amount of money i want to make. I am also wondering what can I do after this help desk job in the IT field and how can i level up from it and what other type of jobs can i get in the IT field that are better/pay more.

    submitted by /u/Dzenis1000
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    What are the best entry level certs in in the UK? What certs are recruiters looking for?

    Posted: 05 Feb 2021 07:03 AM PST

    What are certs make your CV look desirable for recruiters in the UK? For entry level jobs like 1st line/helpdesk, 2nd line, etc.

    I've been studying for my CCNA for a while now, but I'm thinking maybe get a quicker, easier, and cheaper cert first, get into help desk, get my CCNA then apply for entry levle NOC type jobs after 6 months.

    Thoughts?

    Would something like a Azure Fundamentals cloud cert (AZ-900) or ITL cert help me secure a helpdesk job?

    Thanks in advance.

    submitted by /u/_The_Architect
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    How do you learn new skills? Anyone else in a position at their job where they aren't learning anymore?

    Posted: 05 Feb 2021 03:57 AM PST

    I went to a tech school for 2 years, and I feel like I didn't learn what I was supposed to. I am currently at a job where I can't learn anymore. All I do is image computers and ship them off. I can't take it anymore. I've done close to 3,000 device, no raise, no promotion. Other people who have done less or been here less time got promoted. I haven't learned a thing at my job as my school promised I would learn everywhere. So, my question is how do you learn new skills? I look at these job descriptions and I have absolutely no idea what half of the stuff means. I am currently learning html and css, and I'd like to learn cloud computing. Where do I begin?

    submitted by /u/boddy_nock
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    I am a 15 year Paramedic transitioning to IT. In need of some advice.

    Posted: 05 Feb 2021 06:03 AM PST

    I am a 35-year-old paramedic who started his career at 18. I've had plans to transition to IT by the time I have 20 years because of my retirement situation, though an opportunity has arose which would allow me to finish my retirement at my current employer. Technology as a whole has been a hobby of mine and consumed my free time for years. My knowledge is entry level at best from a lifetime of constantly self teaching. My dream job has always been IT related work or just working with computers in general. The department that I work for currently has a MIS position which is about to be available due to the current guy retiring. The MIS department director and myself are friends along with our department director trying to put in a good word for me in the position. The issue is the job requires at minimum an associates degree so prefers a bachelors. Over the last year I have been working on finishing my Associates degree which has been difficult with two young kids and working full-time. I will be a couple classes short of my associates which can possibly be overlooked according to the MIS director. I'm looking to go ahead and start knocking out some certifications and really need some advice on some direction of where to start or any advice on specialties for someone entering healthcare related IT. I have a pretty good chance of getting the position due to my current knowledge of our networking set up and job specific programs which I am a super user for the four programs we use. Any and all advice would be helpful and welcome.

    submitted by /u/Sp02u
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    Need advice with postgraduate degree and future career

    Posted: 05 Feb 2021 09:35 AM PST

    I'm not really good at explaining in paragraph form, so I'll just give my details in bullet form.

    • I've been working as an analyst for 2 years but in a non-IT industry. My company is more finance inclined but not really.

    • What I really want to be in the future is to be a business analyst. This has been my dream since undergrad days. I tried the 24 hour training for BABOK but haven't found any jobs relating to entry level BA; hence, I resorted to my current job.

    • Now, my plan is to take up Masters in IT majoring in Business Analysis (my undergraduate course is Marketing Management).

    Question is, as I have no professional experience in IT, will it be worth it to pursue the degree? I'm in the process of application for the postgraduate degree but I saw a comment here in Reddit that it's useless unless you've had years of experience in IT; hence, this question (lol).

    Additional info: I'll be studying overseas and I'm planning to migrate there (if possible) as I don't think there's hope in my country anymore. So, the only possible way to pursue my dream is to get a postgrad degree and try to look for a career.

    Any additional advice outside my question is welcome (whether it be about BA or the postgrad degree or whatever). Thanks in advance!

    TLDR: I want to be a business analyst but have no professional experience in IT. Currently planning to pursue a postgrad degree (Masters in IT major in BA) but will it be worth it?

    submitted by /u/penguin0220
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    Should someone with very light knowledge apply for starter it jobs or get certs first?

    Posted: 05 Feb 2021 09:32 AM PST

    I want to get into it but I don't really know that much, I was looking at comptia a+ and security + but I'm not sure if I should try to get those first or should I try applying for starting positions first and get some on the job experience before I attempt to get those certifications? I don't have very much knowledge but I did take a few tech classes in high school and know my way around a pc somewhat

    submitted by /u/IceWallowCome_69_
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    Any stories about Bowman Williams? See lots of openings in my area for them.

    Posted: 05 Feb 2021 09:00 AM PST

    I'm not sure exactly how they work? I thought they were an MSP. But it looks like they hire for MSPs? Are they contract roles?

    All of my experience is working in an Enterprise so I apologize if that's a dumb question.

    submitted by /u/denmicent
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    Where to next? - Mid-20's career crisis pls help lol

    Posted: 05 Feb 2021 08:48 AM PST

    So long story short: I'm 24 (almost 25). Been with the same company for 5 years - from college intern who barely knew "show" commands in IOS to the most senior Network Engineer on my team, designing/overseeing all WAN/LAN/Data center network infrastructure (5000+ employees, 4 data centers, and 160-ish sites across the US). I have my bachelors in information systems and my CCNA (among other smaller certs like Cradlepoint, etc), though I'm basically doing CCNP/IE level work most of the time, in addition to helping our Voice Engineer with things occasionally (i have moderate collab experience).

    Lately, work has become an extreme drag, as we've been through 3 re-orgs in the past 12-18 months, and micromanagement is at an all time high. This post isn't about that though. I've already become resigned to the fact that I'm ready to leave. I want something new. I want more of a challenge. And after re-designing the majority of our environment, I feel like I'd be closing the chapter at a good time.

    At this point, I'm really starting to set my sights on getting into the carrier world. One, because I feel like this would be much more exciting, but also because with the rapid adoption of SDN/SDWAN, I feel like my job as an in-house engineer will soon become rather boring. While I understand the business reasons for moving to these technologies - they're obviously much more efficient and in many cases economical - I like getting my hands dirty. I'd rather design and troubleshoot what's under the hood, rather than just clicking buttons. I also feel like this would afford me much more growth, both in terms of my position and my salary. I'm currently at the highest level of engineer possible and I'm making mid-90's. Unless my supervisor leaves or dies, I basically have nowhere else to go. I'd like to have more room to move up as well as *hopefully* break 6 figures. I applied to work at Lumen/CenturyLink/Level3 yesterday because I saw they opened up an Operations Engineer II position a few days ago. The description sounded like alot of things I'd enjoy doing as well as alot of stuff that I've never touched but would enjoy learning. I guess we'll see what happens.

    So to my questions: Am I crazy? (yes) Should I stick it out where I am currently or would this move be a good idea? I feel like 5 years isn't all that long to stay with a company but I know that in IT it basically is. I don't want to risk becoming a "job hopper," but I know this is the best way to get raises and such. I'd also be interested in feedback from those of you who work or have worked for a carrier (preferably not an MSP). I know alot of people would probably want to steer me toward an MSP or something of the sort. Not that I have a personal vendetta against MSPs, but I have always felt like they would not be a good fit because I do not like the idea of having to constantly track billable hours for everything that I do. Maybe this is the same for a big carrier, but I feel like it isn't - unless you're like a business solutions type of engineer for the MSP side of Comcast/ATT/etc (no thanks).

    Thanks for any advice you can offer!!

    submitted by /u/teechevy703
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    Different Skill Levels on Different Types of Servers for IT Job

    Posted: 05 Feb 2021 07:23 AM PST

    Hi,

    I'm talking to a company to work for them in an IT role. I have plenty of server experience. Every server has it's own thing, you just have to read the documentation and do things their way!

    But for some reason they listed them separately as separate skills. Is there anything unique and crazy about any of these that I need to be aware of?

    Thank you in advance!!

    APC

    Arista

    Brocade

    Cisco

    Dell

    F5

    Fortinet

    Hitachi

    HPE

    Huawei

    IBM

    Juniper

    Lenovo

    NetAPP

    Nutanix

    Oracle

    Riverbed

    submitted by /u/zombiepirate2020
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    Got an interview after 6 months, but this is new experience for me

    Posted: 05 Feb 2021 02:41 AM PST

    Hi everyone, i hope all of this sub member still in good condition.

    I've been push out from my company because of covid almost 1 year ago. After several interview, none of them are match. But since january 2021, there's more than 2 company are invited me to join them. Everything seems on good track. All of this company have different business field with previous company,but the roles that they offer to me is almost the same.

    My progress in one of the company, almost reach the end, but they ask me to create a presentation. The topic that will be presented are Master Data Management, and Data Virtualization.

    My previous job as an IT Presales / Software consultant in document management system. Normally i do the presentation with document that already been prepared by my ex company. The document itself from our principal, only showing their software and all the things related with it. To be honest, i feel i achieve nothing with my ex company. I don't have any new knowledge. I do some virtualization as well but only for testing purpose.

    I hope anyone in this sub can help me about Master Data Management and Data Virtualization maybe some simple case when a company can utilize this.

    Again, thanks reading this as well. Greetings from Indonesia

    submitted by /u/exiadf19
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    I have a second interview for a position I applied to, how do i ace this?

    Posted: 05 Feb 2021 05:56 AM PST

    This board has been so helpful in providing advice, stories, etc. So I wanna say thank you to the community for that.

    On Monday, I have a second round interview for an entry level role I applied to (Desktop Support). I have never been on a second round interview before. I've only worked at one company post-grad, and I didn't have to do this for my promotion.

    First time around I had a virtual interview with the IT director & head of talent acquisition. I'm really nervous about this because it's the furthest I've gotten in the process. I'm brand new to IT, I have no professional experience. I have a cert & I'm self-taught with everything else. I made that clear to them in the first round, & asked them specific questions about what they would expect from me right away. The IT director thought it was a good question & laid it out to me what they would expect (mostly just getting familiar & a lot of learning). He understood where I was coming from since he said he was also self-taught.

    This time around, I'll be interviewing with an Assistant VP & an IT Analyst. Really, what I want to know is:

    • What questions should I expect for this time around?
    • How much will they ask me about technical knowledge/background?
    • Is this more like them testing me to see if I'm a good personality fit for the company?
    • Is there anything this time that would be significantly more challenging than the first time?
    • If they ask me about career goals/ambitions what should I say? Is it wrong to sound too ambitious, or should I just focus on wanting to get this role?
    • Salary advice? I previously told them what I make now & said I'm flexible. To me I'm far more concerned with just getting into the IT field for the first time, my current job is absolutely miserable and I'd take a paycut to leave it.
    • What can I say/do to demonstrate my passion for wanting to work here?

    Any advice that can be provided would be helpful. I'm gonna read a bunch of articles on how to do second round interviews, check out the interviewers on Linkedin/company website & just do as much research as I can. Wanted to cover my bases here too & see what advice the community can offer.

    submitted by /u/ITJobsearching
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    Trying to Break into IT and not having much luck = FRUSTRATED

    Posted: 04 Feb 2021 10:22 PM PST

    Hey all;

    I know that there are other posts on this subject but looking to gather some insight as my situation seems to be a little different (I think) and I'm trying to find out what I'm doing wrong.

    I've been trying to break into an entry level IT job for a while now (3 years) and haven't had much luck. I've earned the degree, I had an internship (security analyst intern) and I try and stay on top of all the news and trends. In college, (while I was not the computer whiz from my class), I was pretty resourceful and I loved to learn. Highlight of my college days was being the first student to break into the machine our professor had assigned to us and "steal" the secret documents. After doing so, I helped my fellow classmates figure out how to do the same so we could all complete the task. While this pales in comparison to what some of you guys and gals have done (probably much younger than I am), I was pretty proud of it because it told me that I still had the passion for it and to me, it was fun.

    As stated, I am an older individual. I had a 20 year career in the military (non-technical background) and completed college afterwards. While I did have a side hustle when I was a kid setting up small home networks and small businesses (back when everything was wired), that was well over 20 years ago. I have spoken with people in the field, who have recommended getting certs and "branding" myself with certain qualifications such as cloud computing etc, but I feel that there is a lot of learning there and that I'm running out of time. I did get hired at a Marketing company as a customer support rep but I had to move locations and to be honest, did not enjoy the job much as it was remote (temporarily) and I found myself dreading clocking into work as it was not fulfilling as I had hoped and did not excite me as much as the security internship had.

    Currently, I am preparing to attend classes again to prepare myself to start taking some of these certification exams (CompTIA A+, Net+ and Sec+). I have just moved to a larger house, so I have the space to set up my labs and stuff again. I'm working on my python skills, reading the books and listening to the podcasts, so I feel like I'm doing all the right things. It's a bit daunting when you look at the job listings calling for 3-5 years of experience, certifications and security clearances (if your into government/contract/security jobs). Since I have moved a considerable distance, I am also working on building a network at my current location. Apologies in advance for the long-winded post and seriously looking for solid input. Hopefully, I didn't come across as looking for a pity party. Not looking for pity but rather insight on what I can do better.

    submitted by /u/Pricer1997
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    What can i expect when looking to leave my internship?

    Posted: 05 Feb 2021 05:14 AM PST

    Hello, so I currently work a help desk internship (if you even want to call it that) while I am finishing up my degree for Cyber Security. I am going to be getting my AA this year for Cyber security and i plan on getting some certifications as well.

    My question is, what should i expect when trying to pursue what i actually am in school for? i have been here at help desk for a year now and while i am grateful for the opportunity i have learned that i absolutely hate help desk and i want to try as hard as possible to get out of it.

    submitted by /u/its_Stopher
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    Is there any Cybersecurity roles at Video Game Companies?

    Posted: 05 Feb 2021 04:04 AM PST

    Hello, I'm currently working in IT and studying in CyberSec, I was curious if video game companies have CyberSec positions? I was looking at some companies and didn't really find anything, so was thinking maybe they use vendors? I just wasn't sure if it's something that isnt really there or if it's just outsourced

    submitted by /u/supersaijin
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    Trying to transition from the kitchen to the office, any tips or similar stories?

    Posted: 04 Feb 2021 11:17 PM PST

    Can't do the sous chef life anymore and the allure of a chair and desk seem like an oasis right now. After weeks of thinking it over I finally told my chef I wanted to step down and move to part time so I can focus on finding a new path. I feel pretty shit for it while also feeling like a weight has been removed. What were some of the hardest things to get used to? Besides not being able to swear without thinking about it.

    submitted by /u/dull_letter_opener
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    I have a Good Job, But Unsure of How To Proceed in IT

    Posted: 04 Feb 2021 06:52 PM PST

    So I've been very fortunate in IT career-wise so far:

    • I was a part-time Help Desk technician for a college for nine months before I got promoted to a fulltime position.
    • I maintained a fulltime Help Desk position for one year and three months before getting promoted to the next tier of it with a merit raise on top of it. I have been in this position for two months now.
    • I am very valued in the department across all scopes - Help Desk, the sys admins, programmers, etc.
    • I am actively involved in a few projects, such as testing new ticketing systems, as well as having many other responsibilities.
    • I maintain the most tickets processed in our department.

    I enjoy my job and have met some wonderful people here, and have solidified myself within multiple departments across campus as their go-to tech to get things done or escalated for them. I get good benefits and overall have few complaints.

    That being said, I always aim to set my sights higher... but I've realized lately that I am unsure of where that ultimately will be. I landed this job with no certs or previous experience outside of the part time job. I have an associate's degree with computer science and have not pursued a bachelor's yet, although at this point, I don't think programming is the direction I'd want to go. I have learned a TON on this job but in the end, nitty-gritty IT is a bit foreign.

    Sys admin work seems interesting to me, at least based off what I've seen our department do, and yet at the same time I feel so clueless as to how to proceed on that.

    I definitely do not want to fall into the trap of staying at Help Desk forever. The current plan is to maintain my job and do the best I can, and see what opportunities naturally come up in another year or so. But has anyone here ever had the odd scenario of having a good gig, but not quite sure how to proceed?

    Any advice or similar stories would be super appreciated. I'm heading to bed, but will check back in the morning to see what has been posted.

    Thank you all!

    submitted by /u/SpiffyEvil
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    Fnished the Google IT Support Professional Certificate on Coursera! What jobs can I get?

    Posted: 04 Feb 2021 02:26 PM PST

    Fnished the Google IT Support Professional Certificate on Coursera! What jobs can I get?

    Or should i get the Network+ cert?

    submitted by /u/screthebag
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    Probably been asked a hundred times, but what’s something you wish you knew before working IT?

    Posted: 04 Feb 2021 01:32 PM PST

    I'm working on getting my certifications to work some jobs in IT, but as someone who hasn't worked in the field yet, what's some advice you have that you wish you knew before working ?

    submitted by /u/SeniorWaugh
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