IT Career Started apply for help desk. did covid kill the position? |
- Started apply for help desk. did covid kill the position?
- Resume critique highly appreciated. Have a job, but looking to get something that pays a lot better.
- Offered a job as a software troubleshooter, is it a foot in the door for IT?
- Question about the entry level "Junior" Admin position
- [Resume] Disclosing a short-lived negative position on my resume properly.
- Google or Microsoft certifications vs IT college degree
- What’s are some IT jobs I can look into that fit my interest
- Setting up a remote lab to practice for IT certifications
- What's the point of college now in this career? Am I misreading my situation?
- Unable to land any job after graduating, lost all hope
- Moving up from IT helpdesk? What certificates should I pursue?
- How to start with IT education? Where do I go? What classes do I need? Do I need certification? Do I need a degree?
- What is typical salary for Help Desk I position???
- Where to start to get into the IT field
- Help choicing between Cyber Security Consulting or Cyber Forensics
- YSK: Microsoft is offering $15 cert exams for anyone effected by Covid-19
- Best way to determine the value of obtaining a certification, to decide if it is worth your time? Any tips or advice?
- Career Change - 25 years old - Video Production to IT
- Can anyone help me with my IT Project Coordinator CV?
- Is the Year Up Cybersecurity Program worth it?????
- What are some high paying jobs with a bachelor's in CIS?
- Switching from JavaScript ecosystem to Laravel framework?
- Upcoming performance reviews, how to unscrew my currently low salary?
| Started apply for help desk. did covid kill the position? Posted: 25 Feb 2021 08:28 AM PST Over the last several months I've decided to prepare for a career in IT so I started a dual track learning process of learning a programming language and studying for and obtaining certifications. I've become fairly proficient in the go programming language, having even developed a gui label printing application for my current work place. But I still have a ways to go and I'm keeping at it. And I've also obtained my A+ and Network+ certifications and am starting preparation for the Security+. I decided it might be time to start applying for help desk positions and finally make the leap but what all four of the interviewers I've spoken with have described is not the help desk position I've been studying for. All help desk position listings seem to be better described now as call center technical support. From the sounds of things any hands on troubleshooting have been nearly eliminated from the position and although there's still remote login troubleshooting what most positions seem to be asking now is to give verbal instructions for troubleshooting to less technically inclined personnel over the phone. I'm guessing covid has forced organizations to rethink the help desk role and in adapting to the pandemic had to overhaul the position for a remote world. With that being the case I don't see the help desk returning in its traditional form even after the pandemic ends because organizations will decide to stick with it since they've made the considerable investment. Is my evaluation of the situation correct? I know customer support has always been a sizable part of the help desk role but being a call center employee just does not sound appealing. It also kind of undermines the expectations I had for training for a help desk position: someplace I could work and also gain experience that would be relevant to a higher position such as network or systems administrator. Experiences I had hoped to have that would contribute to skilling up for those roles would be such things as helping to deploy or manage IDF/MDF's, imaging and managing backups for workstations, physically troubleshooting onsite networking equipment. Of the several interviews I've already had those kinds of tasks are nonexistent for the "help desk" roles they're hiring for. [link] [comments]  |
| Resume critique highly appreciated. Have a job, but looking to get something that pays a lot better. Posted: 25 Feb 2021 06:25 AM PST PROFESSIONAL EXPERIENCE Company 1 USA, USA Sept 2020-Present Information Technology Support Technician
Company 2 USA, USA Dec 2019-Aug 2020 Network Operations Center Analyst
Company 3 USA, USA Jun 2018-Dec2019 Lead Windows Tech/On-site Coordinator
Self employed 2012-2014 Server Administrator
EDUCATION School 2018 Bachelor of Business Administration in Information Systems CERTIFICATION Apple Certified Mac Technician. Apple Certified IOS Technician. Applecare service fundamentals. Mac Integration Basics [link] [comments]  |
| Offered a job as a software troubleshooter, is it a foot in the door for IT? Posted: 25 Feb 2021 06:51 AM PST So I am changing careers from education to IT. I am currently working on my A+, my core 1 exam is in a week and I feel fairly prepared but still have a lot of studying to do. I've been applying for IT helpdesk jobs in my area and I was finally offered a position at a company troubleshooting enterprise management software. I feel good about it and the pay isn't terrible (19ish/hr). But, I am wondering if this position is too rigid to advance my career. It's not necessarily helping people with general tech, but rather specific software troubleshooting. Is this how many people get their foot in the door? I plan on taking some night classes to work on an associates in IT networking and continue working on certs as I work for this company, but I don't want to be starting off in the wrong direction...again. What are your experiences or opinions? [link] [comments]  |
| Question about the entry level "Junior" Admin position Posted: 25 Feb 2021 06:44 AM PST I've read many posts here warning about "junior" roles just being the standard system or network administrator role with entry level pay that should be avoided. However as someone with just certifications (A+ Network+) and zero professional experience in IT, would this be a good starting point or should I just go help desk route? Side note I'm not concerned about pay, minimum wage in my area is $15/hr and I expect a drop switching career paths. [link] [comments]  |
| [Resume] Disclosing a short-lived negative position on my resume properly. Posted: 25 Feb 2021 08:15 AM PST I had the opportunity to work in health data automation systems in an industry Id never experienced before and for nearly every reason you can imagine (culture, inter and intra-team conflict, life) I left after about 10 months. Fortunately I found a new position at the ed company Id left before the health job. I dont believe I had enough time to gain any meaningful skills at the health job other than being buried in one particular tech sometimes (Splunk) so, Id rather not mention it at all - it is more or less dead weight to me but obviously this is an inappropriate approach. It would also be nice to express, as someone who used to have a job hopping habit, that I have four years of service at ed company as of now. Is there a more appropriate way to explain how I spent my time than just listing the normal resume job description? [link] [comments]  |
| Google or Microsoft certifications vs IT college degree Posted: 25 Feb 2021 03:10 AM PST Hi everyone, just joined to find some help. After 20 years in advertising I decided to quit and go ahead with a second career in IT. I know, it took me a long time to realize it's what I really like. Up to now I've been what you might call a well informed technology enthusiast. Now, I've done some research but it would be great to have the personal advice of people who do the job. So first question, tech industry certifications vs degree. An example: let's say I get the Microsoft 365 Expert certification, which is a 3-star, or the Azure Architect certification, can I get a job in a company that uses these products, although I don't have a degree in IT? What do you think? [link] [comments]  |
| What’s are some IT jobs I can look into that fit my interest Posted: 25 Feb 2021 04:34 AM PST I don't know much about technology but I want to know more. I am currently in high school and I graduate this year. I plan on going to a trade school but I don't know much about IT. IT has a shit ton of jobs, and google doesn't provide a lot of them. Since I was in elementary I use to breakdown my electronics and fix them up and piece it back together. So I know how to break down and assemble things like console, and pc parts, and gadgets. I know a thing or two about vpn, and server, and proxies, and I know about pc components. I want a hand on jobs the involve assembling, and, breaking things down, and also configuring. I want l to build gadget and a lot of other cool stuff. [link] [comments]  |
| Setting up a remote lab to practice for IT certifications Posted: 25 Feb 2021 06:07 AM PST I bought some vouchers for a few different IT certification exams (SUSE, LPI, etc.). Although I don't have to schedule it right away, I'm hoping to take them next month. I feel pretty confident, but I'm hoping to rent a server (DigitalOcean, GCP, AWS, etc.) so I can practice more. Aside from practicing at work, I've also been using an improvised homelab (old Desktop with VirtualBox) to practice more. So, since these certifications are for sys admins, I guess just renting for 1 month from one of those companies (I'm open to rent from other companies as well) seems like a good short-term investment. Considering that there are a billion options out there, I was hoping to get some feedback. What would be a good/not so expensive set-up environment? What about hypervisor? XCP-ng/Xen? VMware? I just need about 3 or 4 vms running. [link] [comments]  |
| What's the point of college now in this career? Am I misreading my situation? Posted: 25 Feb 2021 09:30 AM PST I'm an almost 3rd year cyber security major; the program is designed to give us a lot of general IT knowledge freshman year. For the past year I've been trying to find a Co-op/Internship and have been constantly ghosted by the companies I've applied for. I feel like I would have been better off doing personal projects and/or getting a job instead of classes. Only a handful of people in my program have found jobs and they're the ones who have been programming in their free time for several years and probably didn't need to be in the program in the first place. My resume isn't bad, but I still feel like I can't compete. Class quality has dropped and networking opportunities are rare. I'm just not sure what the benefit of being here is anymore. [link] [comments]  |
| Unable to land any job after graduating, lost all hope Posted: 25 Feb 2021 01:44 AM PST I graduated this past December and have been really discouraged. Throughout my time in college , I was never really able to land an internship. I know the market is competitive right now, but I'm losing all hope. It's getting to the point where I've been extremely depressed and feel like I'll never land a job in my field. I've tried reaching out to recruiters, connecting, and getting my foot in the door through LinkedIn. This has only really led to vapid conversations that lead nowhere. I've seen so many people struggle as well saying they don't hear back after interviews, but I've never been able to land an interview as embarrassing as it sounds. My two and only interviews were through Deloitte and Mcafee, but I was ghosted towards the end. I feel like my resumé isn't horrible either so I have no idea what to do at this point. I feel like I've applied to all I could, reached out to anyone I can, but nothing. I must have applied to over 100 companies with not even one interview. I would really appreciate any tips. Here is my resume with a few details removed for privacy: [link] [comments]  |
| Moving up from IT helpdesk? What certificates should I pursue? Posted: 25 Feb 2021 09:03 AM PST Hey I need some advice on how I can proceed on moving up in the IT industry. I've been with my current company as an L1 Helpdesk analyst for almost 3 years and I need change. I unfortunately don't have any certifications and would like some advice/guidance on what I certificates I could get to beef up my resume. I was looking into CompTIA security+ but was unsure if thats the right certification to get my foot into the IT security industry. Also if it helps, I'm located in Canada. Cheers. [link] [comments]  |
| Posted: 25 Feb 2021 08:13 AM PST I'm sorry if this has been answered before, I just joined this sub. I am interested in stating a career in IT. I do not have any education or background in the area. What sort of education, classes, and/or certifications should I get? Do I need a degree? What is the most affordable and fastest way to do this? I already have a master's in an unrelated field so I'd rather not go back to school for years and years if I can avoid it. I heard an ad for mycomputercareer.edu, which got me started thinking about an IT career. From researching it I learned that it's insanely expensive ($22,000) and there are a lot of complaints so I do not want to go to them. I'd rather not use a for-profit company. Could I find the right classes at a community college or other not-for-profit institution? What about trade school? I live in the US (Texas) of it matters. I appreciate any advice. [link] [comments]  |
| What is typical salary for Help Desk I position??? Posted: 25 Feb 2021 01:44 AM PST I am currently trying to get a help desk job. I currently have A+ certification, and am having trouble getting interviews. I notice some of the jobs ask what I expect for salary or pay. I am not sure what to put. I am asking for $15 since it is more than I make at my current Job but not much. I do not want to ask for too much as I have no IT experience. [link] [comments]  |
| Where to start to get into the IT field Posted: 24 Feb 2021 08:19 PM PST So some background information on me. Im 28, no IT background but im fairly fluent with computers and windows. I can do basic "at home" troubleshooting, I've built multiple gaming rigs and am fairly familiar with the guts of a computer and how they operate. I've been looking into the Google IT Support professional certificate courseand im wondering if this is enough to land a entry level job in the IT field. I, unfortunately, dropped out in grade 11 and have been working in the trades industry ever since (i paint houses) I'd imagine getting a GED would be mandatory? I noticed the Google IT Support professional certificate course states you need no previous experience of any sort. Basically, i wanna get my feet on the ground and push to pursue a new career! [link] [comments]  |
| Help choicing between Cyber Security Consulting or Cyber Forensics Posted: 25 Feb 2021 02:45 AM PST So for the pass 2 years, I have been doing general IT courses with some Networking (at schools) internships. I'm currently doing an Cert 3 cyber security course and I have been getting so bored because I have learnt everything they're teaching from my CCNA course. There was a activity we had to do the other day related to IT Consulting which I loved doing. I do plan on continuing my courses (up to Advanced Diploma) because that I can do cyber security consulting from that advanced diploma. If I want to do Cyber Forensics, I have to go to University but idk if I should go university to do that. Does anyone here work in either career and tell me what it's like? Also I don't know if I should intern at a service provider (It's a small service provider) if I have to wait 6 months for my next course [link] [comments]  |
| YSK: Microsoft is offering $15 cert exams for anyone effected by Covid-19 Posted: 24 Feb 2021 01:43 PM PST https://docs.microsoft.com/en-us/learn/certifications/skillingoffer The list of offered exams all are $15 and are completed through online proctoring "Job seekers who have completed training for these Microsoft-specific technical roles and can attest that they have been unemployed or furloughed due to COVID-19 can secure an industry-recognized Microsoft Certification at a discounted fee of USD15. Testing candidates will have the ability to schedule an exam before December 30, 2021 and will have until December 31, 2021 to appear for and complete the exam." [link] [comments]  |
| Posted: 24 Feb 2021 09:25 PM PST I'd like to hear how others weigh the cost and time, vs the benefit of a certification, in terms of a better job or wages it might provide. For example I've heard of the following techniques. - Searching sites like Indeed or LinkedIn for how many times the certification comes up in job postings - Searching glassdoor for the cert and looking up salaries. - General google searches for stats or just reading forums. Anyone have any advice or preferred methods that work well for you? In my particular case I have built up some experience and references in the highest support tier in my company, and am looking to moveon to a company offering better wages. My time is very limited, but I'm thinking of picking up a cert or two to pad the resume. I'm deciding between the following... - Certs my current company would pay for, which I could probably get relatively quick based on current related knowledge, but I don't know how valuable they will be to a future employer. - Getting a cert the company won't pay for, and which would take longer, but might be in higher demand and lead to much better job prospects. - Not trying to get any more certs, and spend the time looking for work instead. Rather than spending the 20-100 hours it might take studying and testing for a couple little certs on the resume, maybe spending that same time on actually searching for and applying to jobs might be more productive. [link] [comments]  |
| Career Change - 25 years old - Video Production to IT Posted: 25 Feb 2021 01:36 AM PST Hey everyone - hope you're doing good. Straight to the topic - I'm 25 years old from Poland. I'm trying to break into IT from the creative field of marketing and video production. For the last three months, I've been trying to learn daily (resources below, if someone is looking for inspiration). First I got into Linux, then the basics of Python, and the very basics of MySQL with the help of PopSQL (and massive help from Mike Dane). I know this might seem like jumping around topics, but here's my logic: I've got no real (life) clue what I like in IT. I look at what HR mentions in job offers and think: let's get some understanding of the topics and see where that goes. During that time I've been going through CompTIA A+ materials. I've had no intentions of passing the exam because a) I don't think I saw even one job offer mentioning it and b) I noticed that approx. 80% of the info I know already and much of it was pretty basic. - I say this without negating anyone learning for this exam - it just doesn't seem to hold that much weight in my region. So right now I set my aim on CompTIA Network+. Hoping to take it by the end of next month. In the meantime, I've played around with cloud services with Red Hat and turned my old laptop into quasi-homelab with KVM. From what I understand about IT right now, I feel like moving towards administration or cybersecurity would be for me. Here's my resume for you to tear apart: https://i.ibb.co/L9NV4gj/name-Surname.jpg I'd appreciate it if you could help me with those questions:
My resources: [link] [comments]  |
| Can anyone help me with my IT Project Coordinator CV? Posted: 25 Feb 2021 12:23 AM PST Hey everyone, So I've started to look at jobs around the industry (UK) As I'm at the point of wanting to move out of the company I'm in - however I joined 6 years ago as an apprentice as a Technical Analyst, and then 18 months ago moved as a Project Coordinator - and I've realized I don't actually have a CV. We operate as a horizontal project team delivering Middleware capabilities for wider projects, and I'm struggling where to start with CVs - feel like even Googling and trying to look for others just leads me down a black hole. Can anyone give any advice, guidance, example CVs ? [link] [comments]  |
| Is the Year Up Cybersecurity Program worth it????? Posted: 24 Feb 2021 10:57 PM PST I'm 21 years old and I'm looking into the year up cyber security program in Charlotte, NC and was wondering if it's actually worth looking into? I have no experience in anything IT wise and honestly I just want a decent paying job. Would I be able to get a job with this program? Or should I look into something else? [link] [comments]  |
| What are some high paying jobs with a bachelor's in CIS? Posted: 24 Feb 2021 10:03 PM PST I am just curious because I am about to graduate with a degree in CIS. I was wondering if anybody had any suggestions for high paying jobs that could be obtained with this degree? [link] [comments]  |
| Switching from JavaScript ecosystem to Laravel framework? Posted: 24 Feb 2021 10:00 PM PST I don't know anything about Laravel except that it's a web framework for php. I have previously self- learned the MERN stack and quite familiar with JavaScript and the flow of a full-stack application (However it's been 6 months since I stopped learning.) But that was self-learning. Now, there's a job opportunity in my hometown and says that I have to start with Laravel first. But do I have to know php? One guy says here that you can go without learning php and just jump onto Laravel. He's given me the links to Laravel and Laracasts tutorial. Honestly, I have no idea. Am I making the right decision? The company is like a regular web development company working with foreign clients, etc. So, how should I go about it? Those who have switched from JavaScript to php, can share your experience. Thanks. [link] [comments]  |
| Upcoming performance reviews, how to unscrew my currently low salary? Posted: 24 Feb 2021 09:45 PM PST I'm a Jr Network/Firewall Engineer making 60k currently. Found out several other people are making anywhere from 65k to 85k for the same position. I am the lowest paid by about 5k. I was thinking around 80k. Is that unrealistic or out of line? Is there a way for me to get to where my peers are? Or does my low starting point screw it up. I'd be happy with 70-75k counteroffer but believe the quality of my work is not less than my higher paid peers at this point in time. Thanks [link] [comments]  |
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