IT Career [Week 04 2021] What would you like to know Wednesday? General Question Thread |
- [Week 04 2021] What would you like to know Wednesday? General Question Thread
- Six IT career tips I wish someone would've told me sooner
- I feel like I'm losing my passion/ drive for IT, and that I'm stuck in a rut
- Did I make a mistake with accepting my first IT job?
- I don’t even know what I’m trying to do... any advice?
- Interview in 1 hour. What advice can you give to make sure I am covering my bases?
- How Can I Use A Raspberry Pi for Career Advancement?
- I don't know what I want to be when I "grow up." Struggling to figure out what career paths to focus on
- What relevant home lab / personal projects can I do to supplement my lack of corporate help desk experience and bolster my prospects? I’ve got a BS in electronics engineering, comptia A+ cert , and a full time job I can’t quit until I’ll be making enough elsewhere to support my family.
- Not sure where to go in my career... feel stuck at my current employers without advancement opportunities
- I spent a few hours working on this resume and I was wondring if it was any good.
- I have some questions about My computer career and Certs
- Is a Bachelors degree and certifications worth it?
- IT support specialists, what’s it like working in your field?
- Is SAFe ruining my profession as an Agile Consultant, or am I totally wrong about it?
- How do I land an entry level help desk job with no experience
- How generally hard can people be in helpdesk positions?
- Trying to cleanup and properly update my resume for entry level system admin or entry level network engineer role
- Help for a DevOps/InfoSec Start - Certificates/Bachelor
- Asking about software name, I heard it wrong for sure because I didn't found it in Google
- Would you rehire after an employee was forced into an impossible situation and had to leave the company without notice.
- Is it possible to do IT without highschool diploma?
- Are there careers in sustainability focusing on IT?
- The best entry point for an ex Linux sysadmin to re-launch career
- What certifications are useful for breaking into the field?
| [Week 04 2021] What would you like to know Wednesday? General Question Thread Posted: 27 Jan 2021 01:12 AM PST Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments]  |
| Six IT career tips I wish someone would've told me sooner Posted: 27 Jan 2021 01:20 AM PST Hey all, If you're feeling stuck, burnt out or if you're new to the industry I'd love for you to read this article. In it I provide six tips that I wish somebody would've told me sooner as I've identified these as key catalysts in my careers progression. https://nathanlmagyar.medium.com/six-tips-to-my-aspiring-former-self-bdb60431b97c Have a great day! Mods, if this is the wrong place for this please let me know. My blog is completely unmonetised, I write as a hobbyist not as a paid professional. I just want to get my content out there and help people :) [link] [comments]  |
| I feel like I'm losing my passion/ drive for IT, and that I'm stuck in a rut Posted: 27 Jan 2021 08:37 AM PST I'm 25 years old, and have been in IT for 6 years. I spent 3 months as a 1st line Help Desk Analyst on a temp 3 month contract, before being offered a job as a Junior Desktop Support Engineer (2nd line). I was a Junior for a year, before then being promoted to a Desktop Support Engineer. At this point, I felt very good at my career. I excelled at the Help Desk Work, and I was supposed to be a Junior for 2 years before being moved up, however I did so well that it only took me a year. I've been a Desktop Support Engineer for nearly 5 years now, and I'm on my 2nd job for this role at a different company. I'm currently working in a small IT Team (5 of us in total including one senior guy, and IT Manager). The job itself is great, even though some of the stuff I've been doing is 1st line level stuff, I also get involved in more 3rd line stuff too since our team is so small, so the exposure to learn new stuff is awesome. I currently feel like I'm stuck in a rut. I enjoy what I do, however I know that I don't want to be doing Desktop Support for the rest of my life, I want to push on, achieve, and earn promotions like I was doing earlier in my career. However I just no longer have the same passion for IT than I did when I was younger. When I was younger I used to get SO excited about new tech, learning new things IT related, etc. I had a really good drive to better myself in my career, however it's just dawned on me these last few months that I don't feel like I have that same drive anymore. I just... don't care, if that makes sense? I cannot be bothered to learn, better myself, and I don't really find myself getting excited about new tech anymore; let alone figure out what career path to take from Desktop Support. Has anyone else been in this kind of situation before, and if so how did you pull yourself out of it? [link] [comments]  |
| Did I make a mistake with accepting my first IT job? Posted: 27 Jan 2021 09:08 AM PST Background: I graduated from university in May of 2018 with a degree I no longer wanted to pursue a career in for multiple reasons. I spent a year teaching English abroad as a way to give myself time to figure out what I wanted to do. After getting frustrated with DELL tech support I decided to fix my laptop on my own. This turned the light bulb on that computers are everywhere so the job opportunities are probably plentiful. I ended up studying and getting my A+ certification last July. After shotgunning out resumes left and right I had a couple of companies interview me but was only offered one position as a Desktop Support Technician (so the job title said). Because of Covid, student loans, and wanting some sort of introductory job in the field, I accepted the position. The job itself is for a small company that runs a specific program. My job is basically installing and supporting the program itself. I'm trying to broaden my skills within the job a little bit by helping out when customers call in saying they can't access the program. So, on top of installing the program, I also remote into their computers and check settings/network connections to see exactly why work stations can't see the server to access data. My problem comes with what we're allowed to do. Since we only really support the program I can only go for simple fixes. Password protected sharing, making sure the workstations are mapped to the correct files over the network, basic CMD line checks like ipconfig and ping. If a larger issue comes up all I can really tell the customers is to contact a local technician since it's out of our range of support because we don't support their network, only the application. I've been here a couple of months now and I'm getting the feeling that there's not much professional growth. There's getting better and more efficient at the job itself, but nothing really outside of supporting the application. I am currently studying for my Net+. My main concern is will staying at this job for too long hinder my potential career opportunities in the future? Would leaving this job look bad on a resume when potential future employers see that I was only here for X months? Sorry for the poor grammar and potential run-on sentences, I never paid much attention in high school English classes. Thank you for reading and any insight is appreciated. TL;DR: I accepted a role at a very niche company. There's not much room for professional growth, just getting better at the job itself. How long is too long to stay in such a position before I become undesirable for future employers? [link] [comments]  |
| I don’t even know what I’m trying to do... any advice? Posted: 27 Jan 2021 07:20 AM PST I'm always wary of taking advice over Reddit but in this case I'm interested to spread a wide net and gather thoughts. I'm super grateful for any input. Here goes: I'm 6 months into my first full-time job after graduating. I'm an Application Security Engineer. I read this sub a lot and realize I seem to have lucked out; I absolutely did not have the experience to get this roll but I guess I interviewed well enough and here I am. I have no help desk or support experience. All my internships were software developer roles. The problem I'm having is that although I studied CS + Cyber with the goal of one day being an app sec engineer, I never thought I would start my career as one. I've been increasingly noticing that while I am performing well, I'm not very interested in my daily work (I'm also not really challenged) and when I do find time outside work to try to expand my knowledge, I keep gravitating towards practicing web dev frameworks + object detection programming. The questions: Is it a red flag that I don't want to learn about Cybersec or how to be a better app sec engineer outside work and instead want to code? Are there any Cyber roles that are more programming heavy (writing code, not reading it?)? [link] [comments]  |
| Interview in 1 hour. What advice can you give to make sure I am covering my bases? Posted: 27 Jan 2021 04:49 AM PST Hello Reddit, I have an interview for a SOC role at a data center in an hour. What are good questions to ask the employer/interviewer? I have come up with a few such as if they have training available, or if there is opportunities for growth and what a normal day in the role entails. Basics. What are key questions I am missing? [link] [comments]  |
| How Can I Use A Raspberry Pi for Career Advancement? Posted: 27 Jan 2021 06:43 AM PST I am currently studying CompTIA A+, Security + and Networking + so I can transition into an IT career. I bought a Raspberry Pi recently to learn some basics about motherboards and simple computing, but I am not sure what to do with it. Do you have any ideas for things I could do that I could put on my resume to help me get my foot in the door and show some hands on experience? Links to ideas would be greatly appreciated, and I'm still quite new to this field, so I'm still completely green with many things, but I'd really appreciate and support! [link] [comments]  |
| Posted: 27 Jan 2021 02:51 AM PST I want to get back into college/get more certs so I can work towards a specific path in my career, but cannot for the life of me decide what I want to focus on. I started my IT career in the army, specializing in networking. I got to do it for about a year and honestly, absolutely loved it. It's been quite a few years since I've actually done anything in a real world situation with it, and would have to relearn it. (I'm pretty bad at being a "use it or lose it" kinda person.) Then I went into more of a Helpdesk position (fixing/imaging computers, radios, printers, managing user accounts, basically anything they needed help with) and I really enjoyed most that too (whether it's software issues or taking apart computers for hardware issues). Did that about 6 years, got my SEC+ and MD100 and landed a pretty good job when I got out as a Helpdesk. And honestly? I absolutely love this job. I get a pretty good salary for where I'm at (very low cost of living, about $26/hr) and while my job is mostly fixing company computers, whether software issues or taking the computer apart for hardware issues (which we have a loooot of personnel/computers), I kinda do whatever they ask me to (printers/AV equipment/network issues/whatever new thing they call with) and I enjoy the variety and learning experiences. I also really enjoy helping people with their issues--but at the same time, if it's not a quick fix I like being able to solve the issue in peace (customer drops off item, I fix, and then they get it it back). But, I want to move home eventually and they pay less for similar positions but the cost of living is almost doubled. What I've learned I DON'T really enjoy: Paperwork. I'm decent at it, but I absolutely hate it and get burnt out quickly when my job requires a lot of paperwork. I'd rather be more hands on the equipment. Running cable or anything very physical (got some life long injuries now and tend to get pretty sore pretty quickly lol). And managing people. At one time I was in charge of 40 people and while I cared about and looked out for each and every one of them, it made me want to rip my hair out. Especially when they did things that gave me no choice but to write them up. Any advice on what career paths to look into for someone like me? [link] [comments]  |
| Posted: 27 Jan 2021 09:58 AM PST I'll admit I'm not sure which career path to take because honestly I'm not that picky. I see what they are on paper but I have no idea what it means In Practice. For now I'm just looking to get into anything IT that'll pay enough and allow me to grow. [link] [comments]  |
| Posted: 27 Jan 2021 09:57 AM PST I currently work help desk for a school district. Turning 30 and I have no formal education (dropped out of College due to personal issues) I was hired for this job just with general computer troubleshooting knowledge. I have 5 years doing this and there is no room for advancement at my school district. I am not sure what path to take to further my earning potential. I know I can get certifications and I am very good at learning on my own but I am not sure what would be the most lucrative path. I don't want to go back to University so I would have to have a path to a more lucrative job just using certifications as my entry point. Any advice? [link] [comments]  |
| I spent a few hours working on this resume and I was wondring if it was any good. Posted: 27 Jan 2021 09:14 AM PST I haven't wrote a resume in a while and I just wanted some feedback from others in the IT field. I'm at work and they dont allow imgr so im using a site called ImgBB Hope thats not an issue. https://ibb.co/j4hjZkF [link] [comments]  |
| I have some questions about My computer career and Certs Posted: 27 Jan 2021 08:39 AM PST Yo, So recently I've decided to finish what I started in college at Indiana State a few years ago After I left school when I became a father and had to go join the real world and be a functional member of society. I stumbled across this "MyComputerCareer" thing and it instantly sounded to good to be true. before I met with an admission advisor I learned that this place charges you $25k for a 6 month course to get certs basically. Also they called me over and over and sent emails which is a bit strange right?? It was like they were trying to sell me a car. At this point I have no doubt that this is BS. After alot of research I ended on the Udemy site where people have recommended to take Mike Myers courses on Networking and Security to get my certs and that should help me at the very least get my foot in the door in the IT field somewhere. Im only 25 and have decided to pursue something I have been interested in for a long time and Im looking for genuine help or recommendations from anyone with experience here on reddit. I dont want to get into debt for something I can spend a few hundred bucks on (if i have to) and get certs to get into the field. Am I right about all this?? Thanks in Advance [link] [comments]  |
| Is a Bachelors degree and certifications worth it? Posted: 27 Jan 2021 08:37 AM PST Howdy, I just wanted to hear from the community on this. I've been in the industry for 9 years, I began when I was 18 working for a small outsourced IT company. We have had 8 clients all using different VoIP systems, different software, SaaS', all using windows server 2008 R2, 12, 16, and 19 to administrate DHCP, AD, DNS, GP, etc. We've used pfsense and cisco switches for all companies so I've grown to understand putty, ipsec and routing all through those two systems. Some companies have used office 365 for email, some gmail, some we've used windows email server, and recently we've been using virtualmin for some clients that don't want to move onto cloud based email. I've learned everything I know by being in the field and working with the technologies and what I don't know I learn as quickly as I can through search engine research. I've recenty gone back to school to get my BA and some certs thinking it would help me learn things I don't know. But honestly, some of these cert courses feel like they are dragging me backwards. Sure the basics are helpful for a foundation, but I feel like I'm far passed a need for a foundation. I'm concerned that I'm wasting my time going back for a degree and certifications. Can anyone give any insight to if these are even necessary? Because I'm getting more and more frustrated with dumbing my thought process down on topics that I feel aren't enterprise worthy. I know I said I work for a small IT company, but that's just my company our clients are all 100+ employees, so I do have a grasp on how to work on the enterprise level. And these courses feel like they just aren't up to par... Any advice is welcomed, even if it's, just put your head down and get it done. I would honestly just like to hear from my peers in the field, with 9 years of work experience, is a BA and certifications worth it? Thank you in advance for any advice or encouragement. [link] [comments]  |
| IT support specialists, what’s it like working in your field? Posted: 27 Jan 2021 08:36 AM PST I work at a call center that makes over $19.50 an hour plus commissions but it's just nothing but stress. I could go into detail but the focus is that I'm considering working as an IT support specialist, the only skill set that is most natural to me is computers. I'm currently taking courses to get Google Certified as well as A+ Certification. I do not have a college degree but I plan at some point go back to college for a Software development major. How is the pay? Work life balance? Etc. what is it like working as an IT Support Specialist? What is expected when I start out? [link] [comments]  |
| Is SAFe ruining my profession as an Agile Consultant, or am I totally wrong about it? Posted: 27 Jan 2021 08:16 AM PST A small amount of background on me: I have 8 years IT experience, 5 as a manual tester, and 3 as a scrum master. I am a CSM, CSPO, and Agile Team Facilitator through ICAgile. This might come as a bit of a rant, but I need to know if I'm WAY off base, cause I really am worried about my future otherwise. I am seeing more and more companies that want SAFe certified scrum masters. They want SAFe experienced people to fill their positions. Why is SAFe so popular? From my perspective, it's popular because it provides a structure to keep existing command and control practices and a more WATER scrum FALL scenario in tact, while being able to claim you're "agile", right? These are the notes I took from the last SAFe explanation video I watched:
Okay, so we learned that at the portfolio level, the business is deciding what the theme, the budget, and the epics of the project are, without any input from the teams who will be doing the work themselves. We also learned that the teams select from the features, what work they can deliver, which is already planned for them. Then they coordinate those dependencies based on who is required to do that work that's already prescribed. There's about 12 different roles responsible for all of that, none of which are actually on the teams doing the work. Right away, this is immediately disqualified from Scrum because welp, that's not self-organizing or self-managing... That's your classic Waterfall methodology, rebranded. So, the fact that they call their team's "scrum" teams is truly hilarious to me. Now these companies go out and try to hire scrum masters, who are certified in scrum, to come in and play the roles of RTE or Scrum Master. But, they're not allowed to actually implement Scrum as it was designed? How the hell does that even make sense? Have I seriously gone insane? Furthermore... How is any of that agile? The team's don't even interface with their customers, they have no idea what the customer thinks of their solutions, and they're not even allowed to make their own solutions. What about Agile? This certainly seems more like process and tools over individuals and interactions to me... This seems more like comprehensive documentation over working software to me... I would definitely say it's more contract negotiation over customer collaboration... and while they do allow for a week every month for continuous improvement, I'm not sure exactly what the teams are improving on when they're not allowed to control any of the architecture or the plans, or even the solutions!? Please, someone tell me I'm just being hyperbolic, that I have no idea what I'm talking about, and properly educate me. Link me a video or something that will explain how completely wrong I am and that this isn't a clown fiesta disguised as "agile"... Please. Because, otherwise, I'm convinced that companies are just never going to actually change and I'm probably going to have to go back to just being a tester in this mess. [link] [comments]  |
| How do I land an entry level help desk job with no experience Posted: 27 Jan 2021 01:31 AM PST Hi, I am currently trying to career change into IT but I have no real job experience in any help desk roles. I currently work in a hospital and I have a degree in healthcare. Although my role at work has nothing to do with IT I have managed to make one of my key responsibilities managing and maintaining some health related software and hardware. It's a similar role of troubleshooting and solving the issues we run into on a daily basis but the equipment is not like regular computers. The software is not Microsoft or Mac OS like most employers want experience of. I am willing to accept any income no matter how low just to get some experience but every job post I see demand some previous help desk experience. I'm very passionate and keen to learn I just need a starting point. Does anyone have any ideas or methods to get into an entry level job? I am CompTIA A+ certified and working towards MTA and network+ certificates too. Thanks [link] [comments]  |
| How generally hard can people be in helpdesk positions? Posted: 27 Jan 2021 07:14 AM PST Title, currently finishing A+ certification then starting on network+. I've worked in customer service call centers in cellphones, cable, and for last few years banking. I've been verbally abused with every swear word known but looking for more of a career growth hence the certs and wanting I.T experience. Just wondering how much abuse do you see in helpdesk generally I can handle a lot working call centers (I worked escalated queue so I got death threats and minutes of swearing sometimes) but just want to build expectations and know a little more. [link] [comments]  |
| Posted: 27 Jan 2021 06:41 AM PST I'm not thrilled with my job right now. This was more of a eye opening thing to help me get into a role that is more focused to my line of study. I am looking to get into a networking role or a system admin role. I've come across some Managed Service Providers that were looking to bring people on that don't have the experience and train them up. I've applied and applied but I haven't heard anything back. I've also applied to full time roles with other companies based on my experience but I won't get any response back or they would see my resume and I would get rejected. As it stands for my experience I'm currently going for my Bachelor degree in Networking which should be done by the end of the year pending I pass my classes and I'm studying for my CCNA and Windows Server 2016. I took the test for the CCNA and failed with a 700 something I think. So I'm building the motivation to go full steam on that again. So based on that I feel that I need another pair of eyes that's not my own to look over my resume and give me any type of advice. Also advice on what else I should or should not be studying. Here is my Current Resume [link] [comments]  |
| Help for a DevOps/InfoSec Start - Certificates/Bachelor Posted: 27 Jan 2021 12:15 AM PST Hi All, I'm experienced with 2-3yrs in NOC Technician/System Admin and Cyber Security Junior, and would like to increase my knowledge base for a fresh start on DevOps or InfoSec Roles, as I was always interested in them and as person that wants to relocate I think those are the 2 roles that helps you relocate easier other then Full on Dev. The issue is I only have an Advanced Diploma and some CISCO PC Technician Certificate, and Idk what to continue. I'm interested in maybe doing the CompTIA Sec+ and then maybe some Azure Certs/LPIC? As I don't really feel good to start a Bsc Course for another 3-4 years. What can I do? All help appreciated. [link] [comments]  |
| Asking about software name, I heard it wrong for sure because I didn't found it in Google Posted: 27 Jan 2021 06:10 AM PST To put context it's a sport equipment company, and they mentioned software used to backup, and merge data from different branches What I heard is the name of the software is called "vpeg" or something like that I heard it wrong for sure... and I need the name of the software please, if possible [link] [comments]  |
| Posted: 27 Jan 2021 02:22 AM PST So this is what happened. I worked for a company and had only been there 1 month but doing well and got on with the team well. Then... my children were brought to my door on the Sunday night the day before the start of week 5 and I was told I had to take them into my care which obviously any real man would. My ex was in no way fit to be a mother. So the next morning I had to email my manager explaining what had happened and that I couldn't fulfill a 40 hour week. I had to leave the company without working notice. The children thing was not temporary they still live with me today but now they are both in full time education so with a little childcare it is affordable and practical to work full time again. Now a job has opened up in my old workplace. Now considering the exceptional circumstances that were completely beyond my control, is it likely that any application would be immediately dismissed? I have emailed my old manager asking that question but no response as of yet. Its only the start of the first working day though since I sent it. [link] [comments]  |
| Is it possible to do IT without highschool diploma? Posted: 27 Jan 2021 06:05 AM PST Hello Reddit, as the title explains I was wondering if it were possible discontinue my highschool education and focus on studying for IT certifications. I understand how dumb of an idea it is as a highschool diploma is important for many other reasons but due to personal issues I have found it increasingly difficult to continue attending. Would it be a viable option to do this? [link] [comments]  |
| Are there careers in sustainability focusing on IT? Posted: 27 Jan 2021 02:04 AM PST I'm curious about careers in sustainability specific to IT. I am looking for any insights or recommended resources to learn about this area. From the googling I've done so far it does not seem like there is any one industry standard/framework for tracking/improving/reporting on sustainability in IT, but I figured I would reach out here to see if anyone had any helpful hints for me. [link] [comments]  |
| The best entry point for an ex Linux sysadmin to re-launch career Posted: 27 Jan 2021 01:59 AM PST I'm an ex Linux sysadmin with 5 years of resume gap, I have some interviews coming up (thankfully), but long history of job rejections impacted my self-confidence and interview performance. Now I'm targeting L1/L2 IT support, but like very rarely someone wants junior in his early 40s with legacy of higher specs job. What would you suggest to be my elevator pitch? Customer focus? Ability to quickly pick up new things? Or something else? Thanks! [link] [comments]  |
| What certifications are useful for breaking into the field? Posted: 27 Jan 2021 01:55 AM PST I'm looking into transitioning into the IT field (from military) and I'm most interested in software developer. I have $4,500 to spend on certifications, which would be most useful on resume to break into the field? I was already told to look into the AWS certs. [link] [comments]  |
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