IT Career I'm supposed to be learning Python and passing my AWS Solutions Architect for my new job, but I'm going through a breakup and can't focus on self study for any reasonable amount of time |
- I'm supposed to be learning Python and passing my AWS Solutions Architect for my new job, but I'm going through a breakup and can't focus on self study for any reasonable amount of time
- Is there any point in getting certified in something if I have no work experience in that product and probably will not get any in my current position.
- Cloud computing
- Has anyone went to school and entered the field just to be computer techs/deskside/IT support?
- Exactly How Competitive Is the Midwest IT Job Market?
- Team leader moving to IT.
- Going from Support to Tech Sales/Sales Engineering?
- Linux: 0 to solid overview of administration and monitoring - resources?
- How much is expected from you when you start internship or training for a software company?
- Funneled myself into only Support roles. Please help me make a shift early in my career?
- Associates or Certificate Which is better?
- Cybersecurity to Digital Forensics
- Internship - Any help would be a blessing
- Career change, Need advice ( Airline Pilot to IT)
- Job At a Tech Start-up
- Do you need to be tech-savvy to major in Infomation Systems?
- good AD, O365, servicenow, Pc tech troubleshooting courses on Udemy or any other site?
- Am I being unreasonable?
- Will certifications help me move into an Azure/O365 specialized role?
- Too Old For College?
- Looking to make a career change to IT....for entry level IT, do you recommend remote or physical?
| Posted: 29 Nov 2020 07:52 AM PST I started a new job about 5 months ago. It's like a mix of devops and SRE - a very very cool opportunity for me, honestly. In the goals that go towards my yearly/quarterly reviews, I've been asked to improve my proficiency with Python as a secondary task and to pass the AWS CSA exam by January. I spent the last month and a half doing an online course in Python with a local college, which has really improved my knowledge and understanding of the language. However, two weeks ago my girlfriend of 2 years (who I live with) essentially broke up with me. Since then, I can't focus on the college courses for sustained amounts of time. I simply do not care as much any more. My plan was to finish this course (which ends this week), then cram AWS for 2 hours before work each day until exam time. But I honestly don't really know if I have the enegry for it any more. My job is also so busy and stressful that some days I can barely eat lunch, let alone use my working hours to study. Some days I work 9 hours, some days I work 12 hours. And after work I'm so exhausted that I can barely force myself to focus on anything. The thing is, my boss expects me to pass. I'll also still be within my probation period (6 months), so I don't know what impact it will have on my job. I'm doing fine at the job from an operational perspective, but I don't know what I should do in terms of explaining this to my boss. Does anyone here have any similar experience? How did you handle your out-of-hours study while dealing with depression/emotional baggage, on top of a heavy workload? If this isn't the correct sub for this I apologize. I can post it in a more generic advice sub if that's the case. [link] [comments]  |
| Posted: 28 Nov 2020 05:49 PM PST So long story short I've been working as a help desk technician for about a year now. The job is the standard stuff, active directory, software installations/troubleshooting, hardware replacements, VPN support, etc. The job is ok, the company is good and I like my coworkers, but the problem is that after one year working here I have not had any exposure to anything outside of my job responsibilities even after I asked for it. The company essentially does not promote from within or increase your job responsibilities unless you worked there for a really long time. Our network admin/cyber security guy was a help desk tech at the company for like 5 years before he got a promotion, and all of the other help desk guys I work with have been with the company for 3+ years still doing help desk. I recently got AWS SA certified because I like cloud stuff and I thought it would make might qualify me for an entry level cloud job, but I quickly have learned without any professional work experience nobody cares what certs you have, so the cert I have is essentially valueless unless I worked with AWS professionally before (which I have not). My company does not use AWS or really any cloud service besides OneDrive/Cisco VoIP. So basically my question is how do you get out of helpdesk if all I do is install software and fix VPN issues all day? My company is very stubborn when it comes to letting me shadow someone senior on our team and maybe help them in their job and gain experience. Basically I'm stuck doing basic help desk support but I'm also unable to move on because I don't have any professional experience in cloud computing or system administration, all I have is homelabs and certs. [link] [comments]  |
| Posted: 29 Nov 2020 08:32 AM PST Been doing some research and stumbled upon a field of work that I think I might be very interested in. Cloud engineering. I have done a little bit of reading about it but still don't know if I have a full grasp on what this field entails. Is there anyone who works in this field or knows a lot about it? What are some good ways to learn more? What kind of certs are most valuable? Anything else I should know about it? [link] [comments]  |
| Has anyone went to school and entered the field just to be computer techs/deskside/IT support? Posted: 29 Nov 2020 09:58 AM PST And how do you feel about that decision now?Is it what you expected it to be like? Were your salary expectations met? Do you find yourself forcing yourself to learn something you dont like just to stay relevant in the field and/or company or to move up for salary reasons? [link] [comments]  |
| Exactly How Competitive Is the Midwest IT Job Market? Posted: 29 Nov 2020 09:39 AM PST So, we moved back here to Indiana to take care of family. I didn't think getting a network gig back here would be such a big deal since I was getting like 3-5 interview invites a week back in Denver. Sometimes you almost have to beat them off with a stick. I don't have my CCNA but I do have 4 years of network, NOC, and telecom experience. I was team leader at my last company. Ever since moving to Indiana (Lafayette/Indianapolis) I can't get an interview or call back to save my life. I know we're talking about two completely different markets but will getting my CCNA help in getting interviews you think (never seemed to be an issue out west) or is it just the virus crap?[link] [comments]  |
| Posted: 29 Nov 2020 07:20 AM PST Hello Everyone, I am in dilemma and I hope people in the industry would be able to answer my question. I have been recent promoted to a team leader position in a huge contact centre. I was a advisor before for troubleshooting android phones and routers. My plan was to stay in the advisor role finish my three comptia and apply for helpdesk job but I couldn't turn down this opportunity as it was offered by VP of the company. I am using lots of data analysis, couching and monitoring skills. My question is, can I use my team leader experience in the future if I move to IT industry? Like moving from helpdesk advisor to mid level team leader position?? Thanks in advance. [link] [comments]  |
| Going from Support to Tech Sales/Sales Engineering? Posted: 29 Nov 2020 07:14 AM PST So I've been working as Tier 2/3 Desktop Support for a large enterprise the last 2 years (graduated with BS in IT 1 year ago), but am really looking for the next step as I haven't been challenged since my first 2-3 months on the job. My technical skills are great, however my best skills are my interpersonal and soft skills which has led me into thinking of Sales Engineering as a career. I was working to move into a SysAdmin role next, but the more I think about it, I think something like sales would suit my skills better. After looking at job postings my only concern is a lack of experience, but I have a great relationship with our account rep at my current company, and he often says how I would be a great fit in sales (which is what initially got me interested). I'm just curious if anyone else who has done this has some advice? Or if I'm kind of out of my league? I'm moving to new city (~5mil metro population) for my SOs job in February and will be looking for new roles, so I'm just exploring my options as I'd like to move out of support ideally. Thanks. [link] [comments]  |
| Linux: 0 to solid overview of administration and monitoring - resources? Posted: 28 Nov 2020 09:55 PM PST I got some basic linux knowledge as a user, and a pretty diverse technical background. A lot of random stuff, so I hope I wont struggle too much. I landed an interview but my background isnt much in linux, one of the reqs is that they want linux administration knowledge and I expect that ill get hit with some linux in the interview. I have about a week and plan to go 0 to hero on this. any suggested up to date videos or resources I can run through? I dont care for certs, i care about the practical knowledge that I need. I feel there are hundreds of videos for beginners and then after that, you are left to sink or swim. Im looking for something that offers a more linear path of knowledge. like a "after the basics" sections. all they seem to cover is basic history, basic structure, basic commands [link] [comments]  |
| How much is expected from you when you start internship or training for a software company? Posted: 29 Nov 2020 05:02 AM PST I m probably going to be starting some sort of trainee program that should lead in future employment in a medium software company. Im going to graduate soon from degree in IT engineering and i feel like l m not prepared to jump in the industry and that they will be expecting a lot of knowledge and i dont have prior experience. So the title pretty much covers my question and concern. Thank you [link] [comments]  |
| Funneled myself into only Support roles. Please help me make a shift early in my career? Posted: 28 Nov 2020 01:13 PM PST Hello -- I am 24 years old and roughly 1 year out of college. Throughout college, I did numerous IT Support internships and gained some great experience. I was able to accept a job right after college -- but my role was impacted by COVID. The company I was working at was a SaaS based company that sold a low-code web development tool and also a live streaming tool. When I was initially hired, my title was "IT Support Specialist" and I did everything from providing internal support to the employees and being the "IT" guy. After about 5 months of learning the IT processes - they approached me and asked if I wanted to be a part of their Customer Software Support team, which would entail helping customers with their questions about the product. Since the IT was sort of slow, I figured I would take the opportunity. I had a training period where I learned the ins-and-outs of their SaaS product and master it. Master it enough to answer customer tickets, be on live chat support, hop on phone calls with the sales team. I REALLY enjoyed this. I enjoyed working with customers and representing the brand, helping different companies achieve their goals with their products. I also liked being pulled into calls with the Sales/Customer Success team as a "technical contact" to explain or demo the product. I wrote technical documentation for the software. Maintained relationships with customers on projects. I was able to collaborate with Engineering team and Development team when certain bugs came up on the software and pick up some basic HTML and CSS tricks along the way. I learned that the software was hosted on AWS and I really wanted to get AWS certifications to see if I can branch out and maybe help on the backend side.... but this all came to an end when I was laid off. My resume is very Desktop Support / IT Support heavy due to all the internships and part time stuff I did while I was in college. Once I got my degree in Computer Information Systems - I started at that SaaS company and began to realize that my love for IT Support wasn't there anymore. My drive for supporting end-users and putting out fires is fading. It hit me hard in the few months that I was unemployed, the only positions I was getting called about or leads for were low-level Help Desk jobs for a lot less pay than I was making. It was a real wakeup call that I landed a very lucky gig out of college... but on the job market... I am extremely low level. I took a "Customer Support Specialist" job in the meantime that will pay the bills while I can dedicate and focus on studying for certs. I am motivated to start skilling up. So, where do I start? My first thought was to grab the Azure Administrator Associate AZ-103 certification. I did some of the training for the Fundamentals exam and found the Cloud super interesting. I really was thinking about going down the Cloud route. I passed the Comptia Cloud Essentials+ certification recently. I was also thinking about learning Linux as my Linux skills are very base level. I was looking at grabbing the LPI Linux Essentials to get the basics of Linux down and on my resume and move on to studying like the RHCSA or LFCS. I am so lost in my career and really need some suggestions or someone to talk to and get on a good path. Here is my mock resume for a reference of my background. This is NOT what I apply to jobs with MOCK RESUME [link] [comments]  |
| Associates or Certificate Which is better? Posted: 28 Nov 2020 08:11 PM PST Alright guys I'm going to school to become a network technician but I'm not sure whether to go for a certification or at least an associate degree. From your experiences what would be a good route?? Is a degree still taken more seriously than a certificate or are they seen equally now? [link] [comments]  |
| Cybersecurity to Digital Forensics Posted: 29 Nov 2020 03:32 AM PST Had some experience in cybersecurity but looking to explore digital forensics. What to expect and for job interview how can I ace it? Also, for someone without DF working experience how can I "sell" myself to get higher pay? [link] [comments]  |
| Internship - Any help would be a blessing Posted: 28 Nov 2020 10:59 PM PST I am a junior in IST at a decent university. I'm having a difficult time getting my foot in the door. I've been applying to every job that pops up in my city. This has all been during covid and I know that is playing a roll in it. Does anyone have any advice on how to get my foot in the door? I've graduated with an AAS degree and worked in that field for a year I quit to change my field of choice, I remember it being hard without experience then too. I ended up spending big amounts of money on some certifications and that I believe is what separated me then. Is there anything similar like that with IT? Did you guys have any tricks? [link] [comments]  |
| Career change, Need advice ( Airline Pilot to IT) Posted: 28 Nov 2020 10:38 AM PST I'm a currently employed as a airline pilot and wanting to change careers (preferably a remote work from home IT job). I've always had a Nack for code and would like to go into the tech industries. i plan on getting a lot of certifications during my new career choice but wanted to know which certification would be best for me to get my foot in the door. Married with kids. [link] [comments]  |
| Posted: 28 Nov 2020 09:10 PM PST Hello everyone I had a couple of questions about working at a start up company. So I recently accepted an offer at a start-up (HealthVerity) based out of Philly and was wondering if a start-up would be a great way to advance my career in IT. I've been stuck in my previous role for 3 years as a Help Desk Support Tier 2 and I didn't learn very much after the first year. They're mostly a Linux shop and they're currently using AWS as their cloud platform. Does anyone have any opinions on start-ups and what I should expect? [link] [comments]  |
| Do you need to be tech-savvy to major in Infomation Systems? Posted: 28 Nov 2020 08:48 PM PST I'm going to be double majoring in Logistics & Supply Chain Management / Information Systems to get my BBA. I was originally just going to go for SCM but I researched more and found out that an IT/IS background can go very well combined with SCM, so I decided to double major (and they both interest me too). Thing is, I'm not really a tech-savvy person or anything like that. Will I learn enough in my courses? If I take more technical electives for IS alongside some self-teaching will I be good to go? And is Supply Chain and IS actually a good combo? [link] [comments]  |
| good AD, O365, servicenow, Pc tech troubleshooting courses on Udemy or any other site? Posted: 28 Nov 2020 11:30 AM PST sup guys. Newbie technician here just lookin to get good. I'm brand new to AD, servicenow, Microsoft Server Exchange, helping people troubleshoot O365 stuff, etc. My coworkers are helping me a ton but I just wanna learn this stuff as fast as possible so I don't have to lean on them as long. [link] [comments]  |
| Posted: 28 Nov 2020 12:55 PM PST So... I've been working at this startup since June at a no so great wage, but I kept my head down and worked my ass off regardless of how much I was getting paid and shafted as a 1099. It was my first job out of college and I wasn't getting calls from any companies. Now at this job, I'm being made a full time employee with full benefits and despite this... I'm feeling more stressed, annoyed, and frustrated about my future there. First off, we have 60-70 employees spread out among multiple tenants. I've essentially had to manage the entirety of the O365 stuff, and the Azure stuff tied in as well by myself. Sometimes my boss will step in if I'm not available or not awake yet... but he knows nothing about the O365 stuff I do.. so when I have an issue with something, there's no escalating the ticket. I either figure it out or I'm SOL. Thankfully most of the issues so far have been trivial... Second of all, when we do work together, I'm usually doing all the research and he just sits there and makes it sound pretty. I do all of the legwork on a lot of projects, and it sucks, because there's nobody to second guess or actually understand my research at my level to make sure what I'm doing is correct. All my boss does is tell me "figure it out" or to "read the documentation" and every time he says that I want to punch him. He hasn't done any technical research on a lot of stuff. He'll answer my questions and try to clear things up for me (if he's not busy...which is getting more rare nowadays). Recently, we've been tasked with migrating our on prem applications to be cloud hosted, to merge the 6 different tenants into one, and then find a way to manage our COBE devices...without an existing DC and my very limited knowledge of MDM. So much shit comes in at once, and management just pretends like we have 5 full time employees, when in reality there's only 2 PART TIME 1099 employees. Pisses me off to no end. And all I can think of, is fuck all of that. That's way too much work for 2 (really 80% the time just 1 employee to do)... especially when I'm fresh out of fucking college! And I'm just wondering, should I just deal with it for several more months, learn all I can and find a better job? Or do I just stop complaining, because I could be in a much worse off position? Or am I just complaining unnecessarily here and it's just part of the grind? [link] [comments]  |
| Will certifications help me move into an Azure/O365 specialized role? Posted: 28 Nov 2020 05:40 PM PST Hi, I'm currently 2nd/3rd line support for the Microsoft infrastructure + basically everything else at a company of around 4k employees. Within the last year the company have hired a couple of specialist contractors to move everything to the cloud and start migrating all of our on premise stuff to Azure / O365. We are currently setup in a hybrid environment and at present all of our on premise mailboxes etc.. have been moved into Exchange online but slowly more and more will be migrated to cloud. As one of the support engineers I've been resolving any operational issues that arise so have gotten pretty knowledgeable with the workings of O365 & to a lesser extent Azure as a whole. I've enjoyed it that much I replicated our hybrid setup in my home lab to make sure I understood what was happening 'under the hood'. Basically it got me thinking.. I'd like to eventually move into a role where I'd be the specialist in Azure / O365 but I'm not entirely sure how to achieve that. Currently I am supporting and resolving issues in O365 / Azure but I'm not on the team that are actually doing the migration to Cloud.. through my own interests I have replicated mostly everything they've done so I understand how the migration is happening and the choices they are making. With all of that in mind, my question is: Are there any specific certifications I should get to further increase my knowledge / provide the opportunity the specialize in Microsoft Cloud tech (MS-100, MS-101 & AZ-104)? Thank you! [link] [comments]  |
| Posted: 28 Nov 2020 05:28 PM PST I'm 45, working in IT for about 15 years. Currently I'm working as a Security Analysts, lots of auditing and policies, risk management, Graylog, etc. I like my job and I've made some big improvements in the last 18 months but our senior management is very conservative and racist, to the point that I just can't stomach it anymore. I've been looking at other jobs and some I qualify for, most I don't. I've not done anything with some of the newer technology like Kubernetes or Docker and our cloud is private so not much public cloud exposure as far as infrastructure goes. I'm also getting older and would like to eventually move into a management role. I've always liked being hands on but I've heard it gets a little harder in your 50s. Without a degree, I'm not sure if any decent size company would hire me. I really think I need that checkbox marked, especially for a management role. I'm also big into FIRE except I'm not going to get to retire before I'm 60 unless I get lucky. I've looked at WGU and with my transfer credits, I can probably knock it out in a year, maybe 18 months. I'd spend around $10k so I'd want to make sure I'll get a good ROI. I feel like I would but I've heard horror stories on Reddit about ageism in the workplace, especially IT. Should I go back and get my degree or try to focus on some certifications? I'm also learning Python and I'm getting better at PowerShell so I thought maybe I could focus on those two languages instead. Anyone have any advice they could share? [link] [comments]  |
| Looking to make a career change to IT....for entry level IT, do you recommend remote or physical? Posted: 28 Nov 2020 04:49 PM PST Feel free to redirect to other resources if this has been asked. I'm making a career change from data reporting analyst to something more definitively IT, which in my case would be helpdesk technician entry level roles to start. To give an idea of my current experience, the main tool I've used was Excel and some Tableau to manipulate data and visualize findings. I can make a case for analyzing data but I've mostly been a report writer. Worked with a lot of third party tools to pull datasets into excel and work from there. So for example, I've used Adobe Analytics for web trafficking in a media company and, in my recent role, an Applicant Tracking System (essentially, a data reporting analyst for the company's recruiting department). I've learned some SQL on my own to further my data analytics career but think it's best to "start over" in strictly IT as I feel I would be more comfortable - so no longer working on trying to get insights but rather working on infrastructure. I'm interested in Cybersecurity but, to be honest, I'm wanting to do something that will pay a lot in the long-run. I know Cybersecurity can do that but am interested in any input folks can provide when it comes to this. So I guess my main questions are: -Should I aim for remote or physical roles, given my limited experience in IT? I want to learn as much as possible so my gut feeling is physical. -What would be considered high-paying IT roles in the long-run? After I get my CompTia A+, Net, and Sec, which direction would be best? Not just more certs but coding as well? Feel like learning coding is best but wondering how the market would treat me if I don't learn. I've googled this but was hoping for input from folks here. -How can I leverage my non-IT experience stated above? I haven't held a manager role but feel like I should be able to speak to something. I have an idea of talking points but hoping to hear from folks that have experienced this themselves. Wanted to note that I live in Oklahoma City where there is definitely opportunity but clearly not as much as in NYC or LA - hence, my issue with remote vs. physical. [link] [comments]  |
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