IT Career First IT job! |
- First IT job!
- I can barely make it one more day at this helpdesk job. Losing my mind and getting angry and depressed.
- Odd one, looking for any IT Jobs that also involve cars? Any Ideas? (UK)
- Anyone found a job in UK/London with only A+ ? (no degree)
- Anyone have a issue of sounding sarcastic while working the IT Help Desk?
- Google IT Support Certification/IT Service Desk
- I got Hired!
- Bachelors in Computer Science or CyberSec
- Is it wrong of me to accept a job I don't really want if it'll fill in the gap between now and job I do want?
- Tell me about network admin/engineering?
- Dead End IT Job
- Should I remove my MSP from my resume?
- First IT Job
- Questions about working in IT field from a student
- Is it better to work as lone tech guy in non tech company or to work in a tech company with lots of other tech guys?
- Contract to hire
- [ADVICE]Got my first offer for a Data Center Helpdesk Role
- Ready to get my foot in the door. Critique my resume, please?
- Support manager salary
- Good IT Recruiters to reach out to?
- IT internship interview tips
- Decently paying IT jobs that don't have you at a desk all day?
- Need career advice
- Nervous about returning to help desk
- I just did an interview and I feel technically humiliated!
| Posted: 02 Nov 2020 10:07 PM PST I am starting my first official IT job as a support specialist. I have about 5 years of experience in IT doing some basic help desk support for a small church. I am currently going to WGU for Cybersecurity & Information Assurance. I applied for a role I was not qualified for but aced the interview and got a job offer the same day. The starting salary is $50,000/year and the schedule is 8am - 5pm. No nights, no weekends, and no on-call work. It seems almost too good to be true. I am excited to get started! [link] [comments]  |
| Posted: 03 Nov 2020 07:04 AM PST I cant take it anymore. Call after call after call. Tier 2, networking, etc are too busy. I can't keep up. I get tickets after ticket after ticket that needs followed up on, but I can't breathe enough between calls to follow up. On a call(was on a call) where they bring up 3 different issues in three different wks and I cant connect and its not in my teams scope. But no one else can take it so I'm sitting here looking into it knowing I'm grasping at straws. While tickets sit my in my queue that are waiting for call backs. And I'm supposed to have a 15-20 call times, but that's seemingly impossible most of the time. When they call and want printers added to 10 wks or have several issues etc And it's just ongoing. I hate it. Everytime the phone rings I want to punch a hole in the wall. I hit a wall recently where I stopped caring and I hate every minute I'm at work. As soon as I have to escalate this ticket I'll get another call and more things will fall in the cracks. Starting to feel like a nightmare. I've worked many jobs before this outside of IT and I've never hated or felt so miserable in a job before. Ive thought about jumping ship, but I keep trying to convince myself that I just need to work my out of helpdesk or maybe a less insane helpdesk position? I'm just losing it and I don't think I can keep this up. Probably will delete in time because this may seem whiny. I just feel like this job is killing my interest in IT. Any advice? Should I try to switch companies or suck it up and wait till I'm more qualified to leave tier tech support. I mean if the calls where manageable and I felt like I could keep up then atleast I would feel like I have some control. But I just feel like work is a never ending fire that can't be put out. Some days we have priority 1 issues waiting in line for other priority 1 issues while people are pissed that we have been "ignoring" their tickets. It's never ending chaos and Im tired of it [link] [comments]  |
| Odd one, looking for any IT Jobs that also involve cars? Any Ideas? (UK) Posted: 03 Nov 2020 08:10 AM PST Hi all, I've been working in IT for about 5 years now and I can fully attest to saying that I've never worked a day in my life, I love my job.....that was until Covid hit and I lost my job back in March. I've since found a job (literally the first IT job that agreed to hire me) and it sucks, I hate it. I was mis-sold on what the job really was, we have an outsourced MSP that handles most of the stuff my key knowledge is on, and the business itself holds literally zero interest for me. I'm looking to change my job, but I'm also quite a car/motorbike guy. During the Covid lockdown my car went kaput, bought a new one and had issues and rebuilt the engine myself, that kind of car guy. At a previous employer (MSP) we had a client who was actually a racing team and I helped them setup their truck used for track prep and data logging etc. I loved helping them and they honestly loved dealing with me when they had issues (knew I was a car guy, always asked to speak to me specifically, couple of the guys would call me while I was at work with no issue just to tell me about the new engine, etc.), so I was wondering if there was any way I could combine my 2 passions. I just cant find anything specifically IT related in the automotive industry, understanding that yes, I am looking in a different industry for a job in my industry would be a bit tricky, but I can't seem to find ANYTHING. Any help or pointing in the right direction would be massively appreciated. Cheers! [link] [comments]  |
| Anyone found a job in UK/London with only A+ ? (no degree) Posted: 03 Nov 2020 05:03 AM PST How is the job market now in London with the upcoming lockdown and the pandemic ? Do i have a chance to get into an entry level position like helpdesk even better if its remote job if i get the A+ or i need also the N+ ? [link] [comments]  |
| Anyone have a issue of sounding sarcastic while working the IT Help Desk? Posted: 02 Nov 2020 01:18 PM PST Need some career advice: How do I sound less sarcastic and more genuine when I speak over the phone on my IT Help Desk job? I've been told I sound really sarcastic when in general that's just how my voice sounds and I have an American accent so it makes it sound like I'm being a dick. Any advice would be helpful. [link] [comments]  |
| Google IT Support Certification/IT Service Desk Posted: 03 Nov 2020 08:38 AM PST Hi, i do have a question, i have a bachelors degree in IT and i am about to finish Google IT Support Professional Certification and im currently working as an IT Service Desk. Does that certification will help me to find a job that is more complex than Service Desk? Will it also help me to get hired internally to different IT position? Thank you. [link] [comments]  |
| Posted: 02 Nov 2020 05:51 PM PST I've got the 1001 exam of the A+ and a volunteer I.T. Role asta school that we call an internship. I got the offer today as a I.T. Associate at a school district. I'll basically be doing huge projects and sys admin work. Excited for my first official I.T. Job. For those looking for hope and encouragement I hope you find it here I applied to tons of places and interviewed with a few. But I got the job, you can too! [link] [comments]  |
| Bachelors in Computer Science or CyberSec Posted: 03 Nov 2020 08:45 AM PST I'm looking at attaining up to a masters in cyber security. I've read that getting a bachelors in cyber security isn't a good idea because of the amount of specific content you would have to cram into it. Does it make more sense to get a bachelors in computer science/it and move on to a masters in computer science? Do you guys have anymore input on this? Thanks, in advance. [link] [comments]  |
| Posted: 03 Nov 2020 08:38 AM PST Basically, is it wrong of me to accept a call center helpdesk job while waiting to get a more hands-on job at a smaller business? I have a few job interviews with smaller businesses, along with a job interview later today with a call center. I'm pretty sure I'm getting the call center job, and it pays a lot more than what I'm making delivering. I have a feeling the interviews are going to take another two or so weeks for the other jobs that I want. Would it be wrong if I accepted the call center job, took the fulltime pay for the next 2 weeks and then bailed for a good job if I got it? [link] [comments]  |
| Tell me about network admin/engineering? Posted: 03 Nov 2020 05:00 AM PST I have a BS in IT and about 8 months of helpdesk experience. I've been all over the place with what I want to focus on. Typical me not being able to make a decision and commit. One thing that I enjoy at my current job is troubleshooting and learning about networks. Out of my other interests, networking is easiest to grab because I use it day to day. The networking guys at my company are slammed, but like to help us. Couple of questions. Do you get some hands on work in networking? Guessing it depends on the company. One of the networking guys told me he takes every chance he can get to be hands on. Does it most likely mean being on call all the time? I'm concerned about that. I don't mind some on call. But the idea of being available every afternoon after work seems awful. I value a work life balance. Seems to pay well and there seems to be a lot of networking jobs? That doesn't look to be going away. Guessing it stressful due to the fact that networks keeps things going and when things stop working the company loses money. But then again my helpdesk job is stressful. Stress seems normal in a job. Talking about helpdesk... I hate helpdesk. If networking is similar to this then I need to know. I hate the nonstop incoming calls and the annoying "non-technical' stuff that fills up the day like resetting passwords or explaining how to use a program feature for the millionth time. I want more of a focus in IT. I don't like having to deal with every annoying thing that comes through the company. Anyone in networking? Do you love it of wish you had focused on something else? I'm looking at getting a network+ and maybe the ccna later. Any other recommendations for moving in this direction? Any other thoughts? [link] [comments]  |
| Posted: 03 Nov 2020 04:45 AM PST Hi everyone, Please excuse my english since it is not my first language. As the title says, i feel that my career is on a dead end. No openings from my field, if ever there is one, it might be on my previous company in which i did the same technology/work. I want to switch path but i have 10 years of experience already, and companies look for young people to work on new tech. Or they assume my asking salary to be high for the job even though i am willing to get low balled as long as i could switch my path. Does anybody feel the same way or might have switched path? Any tips? [link] [comments]  |
| Should I remove my MSP from my resume? Posted: 03 Nov 2020 08:29 AM PST I took a year off of working for someone else to found my own MSP. I keep it as a side hustle and it brings in some ok extra income for me but it's nothing to live off of. I recently quit my part time job in search of a full time IT career and I'm getting interviews but not succeeding with them. I recently got denied a technical support/sales job with "asurion," the phone insurance company. I was overqualified for this job and should have easily landed this position. I have a feeling letting employers know about my side hustle might be detracting me from advancing. Do you guys think my feeling correct or not? [link] [comments]  |
| Posted: 03 Nov 2020 08:23 AM PST After an entire year of job hunting, I finally managed to snag an interview for a computer repair tech at a local computer repair business. My interview is tomorrow, and I'm feeling a bit nervous. Any tips for me? [link] [comments]  |
| Questions about working in IT field from a student Posted: 03 Nov 2020 04:36 AM PST Hi everyone I am a computer science student from belgium. I was assigned the task to interview a few people that work in the IT field preferably those who do something programming related. Feel free to answer these questions, i would appreciate it a lot. You can send me a private message with the answers if you would like to include your name or the company name you work(ed) for.
Thanks in advance! [link] [comments]  |
| Posted: 02 Nov 2020 09:43 PM PST Big fish small pond vs big pond small fish.... I'm having a crisis where I quit a large tech company and joined a non technical company as their tech lead. I wanted to have to have some relaxation, but in the last few months I've been here I've only found out that I have become lazy(er), my boss hates technical jargon, and I'm seen as the person who has to keep things running but stay quiet when grown men are talking (like, really they are much older than me). Has anyone else had similar experiences? [link] [comments]  |
| Posted: 03 Nov 2020 10:13 AM PST This may not be the best place to ask this question, but I figure a community as bright as this one might have an answer for me. I am currently going through my transition from the military to the civilian world, and I am going to be using my clearance for gov't contracting, specifically looking for an entry level IT job (looking for helpdesk) in the Northern VA area. I have noticed that a lot of people reaching back out to me are not specifically recruiters for a company, but rather a staffing agency that works for an IT firm. I had a phone call with someone today about a position they thought I might be interested in, but the terms seemed a little off. Basically, the position is what she referred to as a "6-month contract to hire". Basically, it seemed like I would actual be hired and paid by the staffing agency for 6 months, and if my performance is satisfactory with the company, the company would bring me on full time. During those 6 months, I would be paid hourly, receive no PTO/sick days, and if I wanted any kind of medical coverage that would lower my hourly pay. Is this kind of deal generally how it works with government contracting? Do all government contracting firms go through staffing agencies to bring in new people? I had another initial phone call with someone from another company, and the way he spoke it seemed like he legitimately worked for the actual company. He even sent me an overview of the benefits package I could expect to receive when working with them. So my question is this: do staffing agencies just suck? It seems like they are an unnecessary middle-man, who claim they will find the best place for you to work, but I would have to have a really crappy initial 6 months for that to happen. I would much rather just talk to a recruiter who works for the actual company, and get hired and paid by the actual company. Any advice would really be great. [link] [comments]  |
| [ADVICE]Got my first offer for a Data Center Helpdesk Role Posted: 03 Nov 2020 10:13 AM PST This is my first job offer to break into IT. I've been working in television as an audio engineer for the past seven years and completely have lost interests in this field. At the end of last year, I went down the rabbit hole on how to get started in IT. My previous role allowed me to learn a lot about networking, hardware configuration (setting up switches etc). Gained an interest in IT because of that. Studied for my CCNA from Jan-June. Passed the test in July. Immediately started Sec+ and passed that a couple weeks ago. My question is, the offer will slash my current salary by 6K. But deep down inside, I know that this is the start of something that I feel very passionate about. Very passionate about the grind, the self discipline to learn and keep learning, the ability to pick up a new skill by reading docs/labbing/forums. I love it all. I would be dumb to not accept? Or can I somehow negotiate to this offer letter? I have never negotiated before and I feel like I might be able to push for 3K more... [link] [comments]  |
| Ready to get my foot in the door. Critique my resume, please? Posted: 03 Nov 2020 09:47 AM PST Resume: https://imgur.com/gallery/Cdsc0t6 After obtaining my A+ last week, I feel ready to attempt to get my foot in the door. Considering my work history is nothing but customer service, I don't have a lot of IT experience other than being the "technological one" in the family. I've build a couple of desktops, but outside of that, I've never managed an Active Directory or anything like that. I can change the hell out of printer toner though, so there's that. Any and all constructive criticism is welcome. Maybe there are things that I should include that I wouldn't think would be "resume worthy"? Thank you for taking the time to read :) [link] [comments]  |
| Posted: 03 Nov 2020 09:27 AM PST Hey everyone. I am up for a promotion from a level 2 support tech to support manager in a few weeks. I did a bit of research and the salary they are offering me is just barely above the low end curve for my area/job title. The average is about 15k more than the offer. This is my first IT position after college, but I do have past management experience from retail. My question is, from others with more time in the field, is this normal for someone with less experience, or should I ask for the area average? Or maybe somewhere in between? (I am going to try to negotiate more regardless, just looking for advice on where to start) [link] [comments]  |
| Good IT Recruiters to reach out to? Posted: 03 Nov 2020 09:16 AM PST Looking for short term contract work to supplement my income, this is my first time digging into the recruiter options. any IT recruiters that are reputable? [link] [comments]  |
| Posted: 03 Nov 2020 09:09 AM PST Hello everyone. I have an interview lined up for a IT internship at the state senate office. If you have any tips, it would be really helpful. Thank you [link] [comments]  |
| Decently paying IT jobs that don't have you at a desk all day? Posted: 03 Nov 2020 08:48 AM PST What are some jobs in IT that would have me in the field and allow me to be active and moving a decent part of my day? Before Covid19 hit, I was a field engineer for a major airline and got to walk around and travel all over the country. Before that, my first job in IT was as a Geek Squad field tech and I got to travel around my city. I loved both of those jobs and I like an active job. Right now, I work from home in a network troubleshooting job and I really dislike having to sit all day. Is there a job or field in IT that will keep me from sitting at a desk all day? I'm making like 45k a year (USA) and my eventual goal financially is to make like 60-70k a year. I'm currently working on my CCNA but I fear that may have me even more stuck in a desk job if I go down that path. Is there anything I can work towards that will have me in the field but also make decent money? What certs or jobs could I work towards to accomplish this? I know that due to Covid19 there won't be much avaliable in the near future, so this is more of a long term goal. Thanks! [link] [comments]  |
| Posted: 03 Nov 2020 08:42 AM PST Hi everyone I want your about something , I just starting my career in cyber security coming from another field And I want to be a good security analyist and incident responder I need your guide about what is the important things to focus on right now the will kick start my career (the things you wished you could focus on first) And if you have any tips for me about the interview cycle I would be greatful Hope to hear from you any small tip will help me greatly. Thanks [link] [comments]  |
| Nervous about returning to help desk Posted: 02 Nov 2020 11:46 PM PST As the title suggests I am returning to entry level IT work as I am no longer needed for covid support in the military. I missed the Active Duty element if I had to be honest, but it is what it is and going back AD is like pulling teeth. That aside, my experience with Help Desk is lackluster to say the least (mainly because of me). I guess if nothing else this is just venting and letting it out. Soon enough I'll have my BAS in IT, already have my Sec+, and A+, will take my CCNA and ITIL exam in January, and am considering CAPM as well since it's basically my senior capstone. So I know I'll be fine in the long run, just nervous for now. [link] [comments]  |
| I just did an interview and I feel technically humiliated! Posted: 03 Nov 2020 08:13 AM PST Hi guys I just finished a final round interview and I feel like I was destroyed technically. I did not feel like I lied anywhere in my CV but if I get asked a certain SQL question or a Django question which I haven't used in like 3 months I would feel rusty. Now I feel like shit because I couldn't answer basic questions in the technical skills in my CV for a programming job. [link] [comments]  |
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