Which report shows why we're missing so many cases of liquor? Tech Support |
Which report shows why we're missing so many cases of liquor? Posted: 29 Oct 2020 07:09 AM PDT This was a local customer who, thanks to investors, had more money than brains and hired all his friends to manage some shops in a small high end community. Every month one of the bars is showing thousands of dollars in losses of liquor and they just can't seem to figure it out. Since they're using our software for inventory management, they want us to tell them where all that liquor is going. Unfortunately, all we can do is show them receipts, sales, adjustments and physical inventory. The losses all become evident at each physical inventory so to me the obvious answer is that the liquor is walking out that door in large quantities and nobody is paying for it. The money guy scoffs at me and insists that there must be a software bug because there's no way that much inventory gets stolen without him seeing it. He believes that the liquor is being sold but just not recorded. Which of course in my mind should leave you with massive overages in your cash drawer but sales from the POS very closely match the inventory numbers. So I agree to come out on a busy night and observe things to see if I can figure it out. What I observe is money guy at the bar getting drunk and flirting with the really hot bar manager. He stays in a stupor for the entire evening and can't possibly be keeping an eye on things. I ask some of the other employees if they've seen anything going on that might account for large quantities of missing liquor. One girl tells me that the manager's son often comes in and takes a case or two out the back. This is apparently common knowledge to the employees and their understanding is that the manager's son is simply using the bar to get liquor at cost. The next afternoon I call money guy and explain what I was told. He speaks to the manager who naturally assures him this isn't happening. I give him the name of the person I spoke with and when he speaks with her she confirms and gives the names of several other employees who also confirm it. The police are called and when this is all over both the manager and her son are arrested. The son managed a small bar and was selling the stolen liquor to his bar. We earned a lot of trust because of this and the money guy realized that getting drunk every night was probably making the liquor theft easier. [link] [comments] |
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