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    Wednesday, September 30, 2020

    IT Career [Weekly] What would you like to know Wednesday? General Question Thread

    IT Career [Weekly] What would you like to know Wednesday? General Question Thread


    [Weekly] What would you like to know Wednesday? General Question Thread

    Posted: 30 Sep 2020 01:17 AM PDT

    Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub.

    Examples:

    • What is the job market like in Birmingham, AL?
    • Should I wear socks with sandals on an interview?
    • Should I sign up for Networking 101 or Programming 101 next semester?

    Please keep things civil and constructive!

    MOD NOTE: This will be a weekly post on every Wednesday.

    submitted by /u/AutoModerator
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    Coworker passed away- how long should I wait until inquiring about his job?

    Posted: 29 Sep 2020 10:14 PM PDT

    A couple weeks ago, a member of my team passed away. We work the same position with the same duties, but in different locations. He coincidentally worked in a city that I've been thinking about moving to for some time.

    I know there will be an opening for the position, but I'm not sure how long I should politely wait to inquire to my manager about the opening. My manager did oversee him and I, among the rest of my team who works in different locations across the country.

    The position has not been listed yet but I do want to get the point across to my manager that I would like to be considered to transfer to his location. The job duties are the same.

    Thanks!

    submitted by /u/Wingstoplol
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    Laid off from my IT job last week. Been getting lots of calls about potential Opportunities but all of them pay way less than what I am use to. Have IT salaries gone down since Covid-19?

    Posted: 30 Sep 2020 08:35 AM PDT

    So last week I was made redundant at the MSP I work with, they were losing customers and I was the newest guy, so they let me go. I have spent the last week sending out resumes and have gotten a lot of responses, I usually have at least 1-2 phone or video interviews a day. However I have noticed that when the subject of salaries come up they are all paying way less than the lowest IT salary I have ever had. My first IT job out of college was paying $20 an hour, and at the position I was laid off at I was being paid about $26 an hour. Ever recruiter I spoke with is saying that the pay range is between $16 to $18 an hour, which is lower then my first position back when I had no experience at all. Now I have about 1 and a half years of experience plus 3 certification, and I am only getting call backs from positions that pay super low. Some people told me I am overqualified for help desk, but whenever I apply to a system admin role or another high up IT role, I get no response.

    Edit: For people who are asking, most of my experience has been short contracts doing Windows migrations and help desk support. My last position I was an "IT Consultant" where I was exposed to Server and firewall support, but unfortunately I was laid off after only 5 months there so I don't know if that is enough experience for me to apply for anything other than desktop support/help desk. Here is a copy of my anonymized resume, this is an older version and I added some more stuff to it so it looks better now, but here is a general view of my IT experience.

    https://postimg.cc/XryPk8Vj

    submitted by /u/-LipstickLarry-
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    I helped running data cables across halls for the first time for some random project that popped up last minute. Connecting RJ45 to cat6 is a nightmare and it took longer to attach to clip than running cables, is this normal?!

    Posted: 30 Sep 2020 06:30 AM PDT

    It was a crazy night last night, it took me almost three hours to attach RJ45 to cat6. 😅 is it normal for people to spend hours on it! We had run maybe 90 ft cat6 cables.

    submitted by /u/electrifyingdhi
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    Dont know if to accept or to turn it down

    Posted: 30 Sep 2020 07:42 AM PDT

    My manager is resigning, his senior manager is now asking me if i am willing to fill up his soon to be vacanted position. I am one of the 2 remaining seniors that could replace him. Between the 2 of us seniors, I am mostly favored because of my technical skills and knowledge.

    I cant make a decision if i will accept the offer or not. A salary increase of just 10% is the difference between my position now and the Manager's position along with the stress, headache, problems/issues and busy time once promoted. You will be oncall 24/7 answering the AVP and other managers questions. You will be defending your point to the AVP everytime you want new processes. All the managers are answering to AVP btw.

    But im thinking too that once promoted if i accept the offer then i could use the position to apply to other companies and to leverage the title that i have for also a better pay.

    I hate office politics and dealing with people. I am getting sick even in my current position now because of the (users) we have to deal with everyday. But i love IT and the technical side of it. I would like to work in cloud technology (AWS or azure) and using my linux skill as a system admin more than to be a manager.

    Your thoughts please.

    submitted by /u/Mr_Wobot
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    Are call centers to be avoided? (A+, no experience)

    Posted: 30 Sep 2020 09:02 AM PDT

    Hey guys,

    I'm about 3 weeks into my job search, so I plan on spending a lot more time on this and hustling with my resume and practicing interviewing skills (I have had a few chats with recruiters, definitely helps). I was offered a job which I have declined, providing phone support for a client using Apple products. Sounded like good experience, but too many red flags with the company and the interviewing process (Group interview, hired all 5 of us immediately, asked for our availability on the spot and the company does not allow you to change shifts once you commit to those hours). Basically sounds like a hell-hole that controls your every action and people are quitting immediately after hiring.

    Should I hold out for strictly jobs that are more geared towards 'Help Desk' and 'Desktop Support'? I'm not in a HUGE rush to get a job. A lot of these jobs are more geared towards 'Customer Service, Technical Support Representative, etc' and just honestly feel like a sham and I would be selling myself short. Not sure how picky I get to be considering my circumstances.

    I have years of experience in service industry, a bachelors in an unrelated field with transferable skills, and my A+, currently studying for Network+. I want to find an employer that will see that I am very willing to learn and be a self-motivated, humble rookie.

    submitted by /u/chrismarzig
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    Career advice

    Posted: 30 Sep 2020 09:06 AM PDT

    I am currently pursuing my associates degree in Computer Information Technology. What kind of full time job could I go after while in school? I hate being in the construction job field while in school because it takes a toll on me mentally. PLEASE HELP

    submitted by /u/chokinondatreggie
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    Do Co Ops in college count as career experience?

    Posted: 30 Sep 2020 07:52 AM PDT

    Do co ops count as career experience in an application?

    submitted by /u/therealvirgilrey
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    Advice on coping with tech support?

    Posted: 30 Sep 2020 07:04 AM PDT

    After college I did help desk for about 2 months before COVID-19 and then I lost my job. Back with another company and its been about 3 months.

    First month at first job wasn't so bad. I was excited, but man that did not last long. Quickly grew to hate it. When I got let go I was almost relieved.

    Well 2+ months of unemployment got me eager for work. Current job Started out okay, but the last two months have been rough. I've had a lot of jobs, from drywall to painting to Starbucks, to retail. This is probably one of my most hated jobs I've ever had. I had a small panic attack today when I was wondering what I had done to get in a job I hate so much. Spent 4 years in college to feel complete dread in my job.

    I know tech support is known to suck. So I keep trying to tell myself I just need to work my way out. I want to work with data, so I'm studying that on the side.

    But I've questioned quiting so many times. Not just helpdesk, but IT. Feel like I'm in a loop every week in a job I hate. But again, I think I can get past this I may find myself in a job I enjoy more.

    What I hate about the job really is the calls. I don't mind working on computers. Its the. Trying to explain to people why I can't remote to a wks that doesn't have internet, or resetting someone's password for the hundredth time, or having people create a non-issue and demand IT looks into it. Etc. Or just normal calls. I hate doing tech support.

    I've been dealing with a lot consistant frustration as well. I work from home and find myself cursing like a sailor sometimes (off phone) which is unusual for me. Tech support just is bringing out the worst in me lol

    So I got the rant out of the way.

    Tldr: I really hate tech support and question my career choice, but think I may just need to get work on getting into a tech job I would like more...

    So until I'm able to get out of tech support, which advice can I get on coping with it? I really could use some tips, because some days I just want to quit.

    submitted by /u/ArAMITAS
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    Backend or devops

    Posted: 30 Sep 2020 03:59 AM PDT

    1. Path 1 - backend development

    2. Path 2 - devops

    I wanna be able to work remotely from my country (Egypt) and I'm down to learn anything to speed up that process. I know some frontend basics and python, but that's about it.

    Which path would you choose?

    submitted by /u/29092
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    Looking to get into IT career from other technical field

    Posted: 30 Sep 2020 09:53 AM PDT

    A little background, I am prior navy, working in aviation for the last 7 years mostly military/contracting and working for a few big name aerospace companies. I realize the opportunities to move up and pay are rather stagnant long term and am looking to switch careers into IT. I mainly work as an electrician/avionics and build up/repair Ethernet/coax cables, install switches, routers and various display systems on aircraft aside from that have zero IT experience.

    I have a A.S in electronics and currently working on my bachelors in Tech Mgmt. Reading through the posts on here I am planning on going through the ladder as I'm working on get A+, then Net+ and Sec+, hoping to get into cybersec field eventually. It seems a lot of people push away from the field as jobs are saturated and low pay starting out with high expectations and limited training. Seems helpdesk is kind of a necessary evil to started? I have no problem starting from the bottom with limited experience but also have single income and a family. Any specific area in IT my experience would carry over into well, has anyone taken a path which kind of combine the two fields? Wondering if anyone has had similar experience, was it worth it to switch over to IT, or recommendations to get started?

    submitted by /u/hirtzdonut27
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    Similar to google IT certificate?

    Posted: 30 Sep 2020 09:21 AM PDT

    I'm about to complete the course today, I was wondering what else is out there like this? Where it's a course and then certificate, not just an exam?

    submitted by /u/jno199666
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    Screening tomorrow for a job I’m not qualified for

    Posted: 30 Sep 2020 09:19 AM PDT

    Last week I got a call from a recruiter who said they would be forwarding my resume to the hiring manager.

    I got a call back today from the company wanting to do a tech screening tomorrow on Bash and Shell scripting. It is with a recruiter at a big corporate company. I'm a SysAdmin but primarily Windows based and don't get to script much because I spend most my time firefighting.

    Normally I'd say while I likely can't answer your technical questions I have a willingness to figure out the solution. Because this is done through a recruiter and it's literally read off a premade sheet, I'm concerned that aspect of interviewing won't be there. I've been reviewing some sheets online but 24 hours isn't long enough to realistically know much about these things. I'm wondering if I should just cancel.

    submitted by /u/SativaSammy
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    How to be more company-growth focused?

    Posted: 30 Sep 2020 09:14 AM PDT

    Sorry if the title is ambiguous!

    Let me lay some background. I started a new job as a Systems Analyst. Basically, I manage the EHR software (updates, template building, reporting, etc) our practice uses. Also, some IT. This falls into my experience wheelhouse.

    What it seems that I am going to need to start doing, as well, is bringing options for growth, education, and recommendations on tech to executives. This is all new to me.

    Example: Would moving to Microsoft platform be worth the cost for ease of use, accreditation, partnership with other vendors compared to what we're doing now?

    I can do this, but I am worried I don't have the right mindset. I am used to being a cog in a basement that pumps out data reports.

    What do I need to start doing to become a more proactive, out-of-the-box thinker? Or what things do I need to start thinking about?

    Again, if this doesn't make sense I apologize. But I appreciate any help or feedback nonetheless.

    submitted by /u/HeyItsRed
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    Just passed cloud practitioner cert

    Posted: 30 Sep 2020 08:48 AM PDT

    I just just passed cloud pracitioner cert. I would like to know if its possible to land a job with that? I dont have any aws experience. I am currently a web pen tester rn. Maybe get into cloud security. Going for my aws cloud security cert next.

    submitted by /u/weightlifter95
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    Prospects for a promising career in IT

    Posted: 30 Sep 2020 08:29 AM PDT

    This is my first ever post. Not sure I am doing it right. But here I am. Finished my Undergrad in Electrical and Electronics and my Postgrad in Power systems engineering. And I am stuck in IT since 4 years. Its safe to say that I have hit a dead end as far as my career goes. I was trained in asp.net and sql as I was starting out. Hoping for an active role as a developer I set my goal to become proficient in the said technologies. Sadly I couldn't find an environment that would provide me with an opportunity to nurture and hone my skills. I was offered a support engineer role where I would have nothing left to do except for monitoring stuff and answering questions from clients. This has led to unnecessary debates and difference of opinions from my peers and managers.

    And when I finally got released I was put in another project where the role is a mere customer service expert. A 24/7 role where in I would have to sacrifice my sleep and sit in front of the screen for hours on end answering emails. I personally have health issues that entails me to have a good night's rest compulsorily. This has led me to rethink some of the steps that I had taken that could have potentially sabotaged my future in this so called "thriving" industry.

    Barely pulling myself together so I don't cave in and breakdown so badly that I can't get back up. Badly want to quit and start thinking from square one but in this sort of 'dystopic' pandemic affected world getting by with a mere desk job is considered a blessing. How can I salvage my career before it goes up in flames? Where do I need to concentrate and how should I start?

    Desperate for any advice.

    submitted by /u/sicklypickle
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    Associates degree with certs, should i pursue a bachelors?

    Posted: 30 Sep 2020 08:09 AM PDT

    Hey all, I'm currently in a help desk role, creeping up on a year of experience. I have an associates in IT, as well as several certs, A+, Security+, CySA+, and Project+. At this point, I'm unsure of if I should finish up my bachelors in IT or focus on more advanced certs (under security). Honestly don't feel like school benefits me at all (knowledege wise) and if I continue now I'll have to spend about $22k of my own money in order to finish my bachelors. Would you recommend I just grind it out and finish school?

    submitted by /u/bjjkaril1
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    Where do old computers from high schools go?

    Posted: 30 Sep 2020 08:08 AM PDT

    Not sure if this is the right sub, but last year during high school I remember seeing old imacs getting switched to newer PCs. The imacs were still working, I just want to know where they go. Do they get recycled or resold for parts?

    submitted by /u/Cookeh1204
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    Transitioning from consumer goods PM to IT PM

    Posted: 30 Sep 2020 07:59 AM PDT

    Looking for some guidance on how to make the step from being a very good project manager working in consumer goods, to becoming a competent IT project manager.

    The context behind this is that I've seen a number of opportunities to work on cool things that excite me, but lack the skills needed.

    I've got 8+ years of experience in leading & supporting project teams, of unblocking issues, proactively managing risks, and communicating across a business - so it's just the domain knowledge holding me back.

    What's the best route from here - is it worth me learning to code, am I better off finding a junior pm role and working my way back up, or is there another smarter route in?

    submitted by /u/Kharlis
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    Information assurance path recommendations

    Posted: 30 Sep 2020 07:44 AM PDT

    Hello all, I am looking for some recommendations in order to get into the information assurance roles.

    Next year I will be finishing a 3 years degree in global law with a personal focus in cyber law and data protection with a 3 months internship under a legal office dedicated to GDPR. I will be taking A+ and Sec+ in the meanwhile as well as other non-certified courses.

    I already have knowledge on cybersecurity, networking and an home lab made of raspberry pys.

    I now have to decide how to move on in order to reach that final goal of information assurance. I was thinking about completing a master degree in cybersecurity and getting some IT experience probably in help-desk.

    Will going through the master degree and the help desk job actually help me in reaching information assurance or would I be better pursuing a strictly legal path, along with some IT certifications?

    submitted by /u/Lucagee_
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    Home lab

    Posted: 30 Sep 2020 06:16 AM PDT

    I am having a difficult time finding a job. I have a masters degree in cyber sec and sec+ certificate but no experience. I know having a home lab will boost my resume. Any advice on how to start an at home lab?

    submitted by /u/Hello_1111
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    Is a 40 min drive worth an internship?

    Posted: 30 Sep 2020 05:22 AM PDT

    So I'm 17 years old, Plenty of experience with tinkering and comptia a+ but haven't had any kind of IT related jobs yet, I just applied to an intern position about 40 mins from me, I just got off the phone with them and they seem very friendly to less experienced people and like they are willing to take the time to train me, And I know if I get this internship, it will make finding my first paid IT job easier. what do you guys think? I personally don't like how far I need to drive from my house to get there, but I can't seem to find any intern positions that are closer to my town

    submitted by /u/BoiOfMemery
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    Belgian student got Bachelor (3 years of higher study)

    Posted: 30 Sep 2020 05:08 AM PDT

    Hello,

    I am a belgian IT student that studied Electronics-ICT. Gratuated.

    Electronics-ICT is a Bachelor (3 years).

    Now I study a transition year for Master in IT. It will be 2.5 years in total.

    Is it worth studing 2.5 years with having a diploma?

    submitted by /u/thaysen13
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    How to get a Public Sector IT job?

    Posted: 29 Sep 2020 09:21 PM PDT

    I want to get a public sector IT helpdesk/associate/analyst job. I'm working help desk private sector for 14 an hour. I want to get into a gov role similar to yours. I have CompTIA trifecta and 2 Microsoft Certs, would I need to go back to school, if so would a bachelors in IT or CS at wgu or an associates from the local community college be better? I have a degree but it's in a separate field. But almost all of the gov jobs I see are really degree picky. Would it be possible with my qualifications to get hired in a government IT job? What are the best ways to get hired into public sector IT, is it possible, or should I give up?

    submitted by /u/ElectricOne55
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    Common interview troubleshooting questions

    Posted: 29 Sep 2020 09:56 PM PDT

    I have an interview with a tech company soon and was hoping to get thoughts on common technical troubleshooting questions? They said it'd be uncomplicated and they really just want to gage my thought process.

    Thanks in advance!

    submitted by /u/123eng
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