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    Wednesday, May 6, 2020

    IT Career [Weekly] What would you like to know Wednesday? General Question Thread

    IT Career [Weekly] What would you like to know Wednesday? General Question Thread


    [Weekly] What would you like to know Wednesday? General Question Thread

    Posted: 06 May 2020 01:17 AM PDT

    Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub.

    Examples:

    • What is the job market like in Birmingham, AL?
    • Should I wear socks with sandals on an interview?
    • Should I sign up for Networking 101 or Programming 101 next semester?

    Please keep things civil and constructive!

    MOD NOTE: This will be a weekly post on every Wednesday.

    submitted by /u/AutoModerator
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    Am I too old now to be reasonably successful in IT?

    Posted: 06 May 2020 06:58 AM PDT

    I'm 32 now. I can use my PC well without help but other than this I have no advanced tech knowledge.

    I make 40k a year and would like to make more. I've always wanted to learn IT and work in the field but at my age is it realistic that I'd be able to catch up in IT studies enough to be successful and earn more then my modest salary now?

    I have the opportunity to take some IT courses now and work towards a associates degree but will this be enough for someone my age with little to no advanced tech knowledge?

    submitted by /u/Andrewinaction
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    Entry Level Certs?

    Posted: 06 May 2020 07:22 AM PDT

    I am trying to prepare myself by acquiring some new skills over the summer that will allow me to work reliably/go to school, because waiting tables seems less and less viable. (Btw sorry if the formatting is annoying, for me, it's easier to read in a list/bolded to see the important parts)

    • I'm brand new to this stuff, what are the most valuable 2 or 3 certificates that will be marketable as a package deal?

    • Can I complete multiple certs in 3 months? How many? (I am very hard working and determined, so outside of those forces I mean)

    • If not, how easy is it to be promoted? Could I get more certs after getting hired and rise up?

    • What would be the most important cert as a base? And then what are some options of things that I could do on top of that?

    • What kind of jobs do different certs apply to?

    • Are they covered on professor messer? If not, where can I find study materials/practice exams?

    I'd prefer internal help desk stuff or really any other IT job that I could get with so little experience, just not external help desk or retail. I really appreciate any help or advice, even if you only know one answer, I'll take it!

    Disclaimer: PLEASE don't tell me this is all a waste of time or that certificates are useless, please don't vent about how terrible help desk is lol. I appreciate it, but that's not what I'm looking for. Thanks for your help!

    submitted by /u/champagne_of_beer
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    What's my Job Title? I Work at a NonProfit & I wear multiple hats.

    Posted: 05 May 2020 06:36 PM PDT

    Apologies in advance if this is the wrong subreddit.

    I work for a small nonprofit child abuse assessment center. We have two major components to our organization. Our services are medical/clinical in nature (medical assessment/forensic interview/therapy). And we are a nonprofit, so we have a fund-raising group. I support both groups.

    I am speaking with leadership about restructuring my role to remove some duties from other employees who are dealing with work overload to add those tasks to my position. (This is with the support of the employees in question who will have some tasks removed from their current role.)

    I am currently:

    Salesforce Administrator We use SF to track child abuse cases

    • I do all of the standard Salesforce administrator tasks - add/remove users, create permission sets, add new fields, create reports/dashboards, create new objects, etc.
    • Install and maintain third-party add-in software to Salesforce
    • I provide support to team members with questions or issues related to SF.
    • In addition, I run monthly, quarterly, bi-annual, and annual reports to submit data to grant providers and to our national accreditation organization.
    • I train new hires on Salesforce

    Satisfaction Survey "Wrangler" We have multiple satisfaction surveys that are completed by children's (non-offending) caregivers and a satisfaction survey completed by community partners (Law Enforcement & DHS) - I take all of the data and make it presentable (pretty) to be viewed by our leadership team and our BOD

    Client Portal Admin I installed and provide support for a client portal used to collect information from parents/caregivers prior to bringing their children to the center. (Primarily the child's medical history.)

    Donor Database Administrator - single employee with this task

    • We use a different database for Donation management. I assist the fundraising director by creating new fields, adding new users, creating new reports, backing-up the database, etc

    • I also help to manage our online giving platform. This platform syncs with the donor database.

    Software Acquisition and Training In addition, I occasionally help with selection and purchasing of new software. I read industry reviews and seek out discounted pricing for new software to assist team members with productivity and changing circumstances. I set up the licensing and train users as needed.

    Password Manager Admin We use Keeper Password Manager and I oversee licensing and train users.

    What's going to be added to my role (These items are currently handled by the office manager.)

    Security Officer Ensure staff are aware of and appropriately following security protocols both physical (like locking doors) and electronic (like properly using our password manager). We must be HIPAA compliant

    Technology Manager

    • General - We outsource our network management to a vendor. I will become the point of contact for the vendor. This will include oversight of their administration of our network, phone systems, copy machine, etc. If something isn't working, staff will look to me to connect with our support vendor.

    • Hardware - Maintain hardware inventory and make decisions about hardware upgrades/purchases

    • Software - maintain an inventory of all software/SAS purchases, licenses, domain names, expiration or license and who paid for the software Our website recently went down because a former staff member used her private email address to pay for our website domain. No one new the domain expired! :(

    • Advise the staff on best utilization of current software to avoid unnecessary purchases

    Leadership has previously suggested "Database Administrator" because I manage two Databases, but that's not a good fit.

    "Salesforce Administrator" is a big part of my role, but I will do so much more.

    What do you suggest for a job title?

    Thanks!

    Edit to add: Some of my formatting is off. Sorry, I'll be back! I need to go make dinner! Edit two: fixed some of the formatting stuff

    submitted by /u/PNW4theWin
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    Is it acceptable to ask for more detail if the interviewer asks you a situational question?

    Posted: 06 May 2020 11:01 AM PDT

    I'm interviewing for a sysadmin position tomorrow and I'd like to know if this is an acceptable thing to do. So for example, if the interviewer asked me a question like "what would you do if a user's system is down". Personally, I would reply: "is the user on the network?" or "what's the application are they using?". How does this look from management/interviewer's perspective?

    I would appreciate some pointers from all of the seasoned interviewees or those in IT management!

    submitted by /u/areum-peach
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    Cloud vs Networking

    Posted: 06 May 2020 08:21 AM PDT

    Hello my beloved IT community, another fairly new IT guy asking about which career to choose lolol

    To start, I love both types of career paths I have much more experience in networking and I have a special love for it, however, I've done research on cloud and have messed around with a little at work. My question is which should I pursue? I'm told at work to pursue cloud because "it's the thing of the future and network engineers will become obsolete" while on the other hand people say the world will always need network engineers!

    Let me know what you guys think! Thank you

    submitted by /u/Laa-Laa22
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    Which Cloud Computing path to follow?

    Posted: 05 May 2020 10:19 PM PDT

    Hello all,

    As I step my feet into the cloud computing with some basic knowledge in AWS and also on my way to get Solutions Architect, I cam across a number of cloud computing positions such as Cloud Engineer, DevOps Engineer, Cloud Architect, Cloud Consultant and many more.

    I know that they all serve different purpose but as a community, which career path do you guys think is lucrative in the long run, in terms of job workflow, environment, benefits, and salary? Thank you.

    submitted by /u/sababkabab
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    I’m all over the place....

    Posted: 05 May 2020 08:20 PM PDT

    I started with a company about 12 years ago and "worked my way up" as they used to say. When I say that I mean I learned a lot on the job and eventually became an engineer in the data center. (Rack and stacks, cabling, some networking etc) A few weeks ago said company said they were outsourcing jobs and gave most individuals their walking papers. I was extended for a few more months with a package to be had at the end of that time. We were given the opportunity to interview for our old positions (which I did) and now I wait to hear back from them.

    Regardless of that I'm looking for a building path I should take. I have no certifications and just started teaching myself azure, with a plan to go for the administrative cert soon here.

    Does anyone have any suggestions as to what I could go after that pays well in this space kind of starting from scratch and shouldn't take me forever to attain.

    submitted by /u/macman03
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    Programming languages and cybersecurity

    Posted: 06 May 2020 07:52 AM PDT

    Looking at taking my career into the cybersecurity space. What programming/scripting is helpful to know for info security fields? I'm looking at Python, SQL and Powershell scripting.

    Note I have little to no programming background and will be learning the languages alongside studying for A+, Network +, etc.

    submitted by /u/uniquelyedge
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    Decisions to make...

    Posted: 06 May 2020 11:17 AM PDT

    Hey all, so I've been meaning to pick people's brains that have experience in the IT industry... I'm relatively young and I'm trying to decide on my career path. I've always wanted to pursue CS in particular, but the biggest thing I want to know is about the job opportunity and job availability coming out of school. I'm debating on whether it's worth it to do a cert boot camp through a university. Is it worth it to pursue IT in that manner and will I have job security 10 years from now, or would I have to go back after the cert program and get a bachelor to make decent money? I know that's a hard question to answer, but I'm just looking for simple answers.. I don't want to waste my time and money going to school for something that I may have a hard time finding work in or that I may be expendable I'm in a few years... I'm just ignorant in that regard, so that's why I'm asking lol. Thank you for your time!

    submitted by /u/Deeeefy
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    I keep finding environments where I'm overqualified, not a fit, or the IT dept is held together by tape

    Posted: 06 May 2020 11:11 AM PDT

    I keep finding jobs and companies where I am overqualified and the top brass don't want to hire a system admin with seven years experience that is looking to make drastic changes or is interested in implementing the latest and greatest technologies. This is the whole reason I got into IT!! And I think I'm at the point in my career where I should be in a job like this yet I can't find this mythical place. Does it exist? I'm in one of the wealthiest areas in the country. It should exist here, right?

    This seems to also slip out in job interviews where I mention what technologies I'm interested in and they seem to squirm when I mention them. Just recently I had a job interview state that they have no interest in moving their users over to a cloud system and I mentioned that I was really interested in the cloud and cyber security. Despite the fact that they mentioned that they would pay for education in those subjects, I was not offered the role.

    My friend was shocked I didn't get the position and he made the comment that maybe I was too over qualified and that the reason I don't get these jobs is that I'm looking to make a mark in these organizations/not necessarily being a team player. Maybe my ambitions are going over the head of IT even or my experience matches/surpasses this. Yet, I've never held a director title and I don't feel qualified at all for management. What should I do here?

    I would be more than happy being the sole IT guy at a place where I'm highly paid, get to automate everything and just sit back and answer a few questions every hour.

    I would be more than happy being part of a team learning everything about the latest and greatest technologies that the IT department is using.

    Where I'm not happy is just answering endless calls from people asking to get their account unlocked.

    submitted by /u/moderatenerd
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    Does focusing on a public service job change the career trajectory?

    Posted: 06 May 2020 10:53 AM PDT

    I'm not in the field yet, just studying for the A+ exam. I'm not as interested in the corporate environment, and I'm looking to work at non-profits, universities, hospitals, maybe government or a co-op, etc.

    Would this change my starting point from a help desk type of role? Would I be able to start in a job in these environments or do people generally get their experience in corporate first? How do these careers progress - is it a similar trajectory into sysadmin/security/devops?

    submitted by /u/WhentheRainDrops
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    Are there any "alternative" paths?

    Posted: 06 May 2020 10:49 AM PDT

    I have a pretty okay job. It's seemingly solid and not about to have any cuts. Coming to an office and typing away at a keyboard is however not something I know if I'll be into for many years forward. Being paid to sit on a chair many hours each day.

    I am not really sure what to look for that might be different. Consulting sounds like coming to random companies and either fixing something, or setting it up for them to use.

    Something.. meaningful, would be ideal. Working towards a grand goal, rather than a company that does not really seem to know what it wants. At least not making good choices to get there effectively.

    Today there's Windows, Linux, some coding here and there, security tasks, 3rd line support for stuff. It is kind of varied, but I don't see any bright "future" for it. DevOps has been considered, but I'm not sure if that is more likely to check the boxes.

    Does this make any sense? Checking postings, most of the jobs look awfully similar. That could also be HR's fault, though.

    submitted by /u/arb0li
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    What's a good study plan that offers a good balance between going through a video course and reading from the book?

    Posted: 06 May 2020 10:35 AM PDT

    I recently purchased David Bombal's CCNA course and now have Wendell Odom's books for the CCNA exam. My problem is just not really knowing where to start or how to take effective notes. I just need a good starting point and a plan that will keep me focused and engaged in the content.

    submitted by /u/hypnotic_plethora
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    Going for MTA then MCSA for server. Resources to get server 2008 and 2016 for testing?

    Posted: 06 May 2020 06:46 AM PDT

    I'm currently studying for my MTA then plan on continuing towards MCSA for MS Servers. Does anyone have advice on how or where I can get Server 2008 and/or server 2016 so I can play around and familiarize myself without paying through MS for licenses? I see MS has server 2008 R2 for download, but it's only a trial. Any advice is appreciated. Thanks!

    submitted by /u/rem2555
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    What skills are good to learn to be a systems analyst?

    Posted: 06 May 2020 10:32 AM PDT

    Just trying to be brief, what are things I should learn or know in order to be a Systems Analyst. I'm in a hybrid IT Business Analyst role with the work mostly being niche and I'm trying to avoid backing my career into a corner. Since I have experience guiding SA's on what they should look for (theoretically) and work with Devs, i thought it'd be a good spot, but the issue is that I don't fully understand how our SA's do their job. I just know what their end result determines. Thanks.

    submitted by /u/Heero1988
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    is there a job in IT that does not require me to sit on my ass all day

    Posted: 06 May 2020 10:17 AM PDT

    i am thinking about which route to take after college and i'm wondering if there's a job in IT that does not require me to work on the same shit everyday like a banker and have my entire day on loop only to have all the glory stolen by my boss. i'm interested in something unique and kind of intrigued by the jobs in the gaming or entertainment industries like RIOT GAMES or TWITCH which are connected with gaming communities. and since i have no idea what kind of jobs they have they might as well be rocks that seem like gold from far away. i know all this might be far fetched and stupid thinking but since i have no idea what jobs there are in IT, i'm just looking for a job thats somewhat exciting and makes me not question if putting my heart and soul into it was worth it.

    Any directions and advices will be greatly appreciated.

    submitted by /u/ESCAN0R-sama
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    I did bachelors and masters and feel i have nothing, need some advices

    Posted: 05 May 2020 10:59 PM PDT

    Hello guys, i feel anxious lately and abit confused and don't know where and how to get guidance, i did bachelor in computer science and worked for a year in web development, and then went straight for master degree in information systems.

    Im already 27 years old, i feel like im too much behind, i dont have any experience, all i know are very basic knowledge, i wasted my life doing online businesses and earning money online , and this experience isnt related to IT careers and in both masters and bachelor are generic info that i dont feel I benefited from it too much, i will finish my masters in few months and i have no idea what to do next

    1-can someone suggest me some Good IT careers in which I don't have to sit all day and just do programming. 2- what are hot IT jobs? 3-Where to start? 4- am i too much behind and doomed ?

    submitted by /u/cyberdreamz
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    2 SIMPLE QUESTIONS !

    Posted: 06 May 2020 10:10 AM PDT

    Programming is a hardcore skill to acquire, which most definitely has taken loads of your time and has eventually resulted in shifted focus to your job from of your dating life.

    I'm looking into this situation, therefore I have two questions for you:

    1. What is your 2 biggest obstacles in finding the ideal partner?
    2. If you had the power to change your dating life right now, what would it look like instead?

    I absolutely acknowledge the fact that this topic might be sensitive, but answers are immensely appreciated, so please, do not hesitate to DM me if you don't want to answer in the comments.

    Thank You in advance, I'm grateful for your precious time!

    submitted by /u/AmirHosseini
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    How to find positions with small to mid sized firms/Companies?

    Posted: 06 May 2020 10:09 AM PDT

    I have only thusfar had success in my career with recruiters and larger orgs, the jobs have been okay but felt very impersonal and extremely restrictive. It doesn't really feel like I can do anything outside of my narrow and defined role(hardware only desktop support). I really want to grow my experience and feel like it would be easier at a smaller company. Is this a sane outlook, and if so, is there any key to finding these smaller companies? I am in a major coastal metro and don't have alot of IT contacts in the area.

    submitted by /u/BigDykeWithABigByke
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    Do you need a CCNA/CCENT before apply for NOC Technician positions?

    Posted: 06 May 2020 09:40 AM PDT

    I've seen plenty of posts stating 'NOC Tech' was their 'entry level / first gig' position. Yet I'm surprised how that even goes through considering most start as a Help Desk.

    I've been considering a NOC job after years of Help Desk only to find out most want a CCNA or want the same type of knowledge that a CCNA would know.

    It adds up even less when the hourly rate for these jobs are worth so much more than your typical HelpDesk assuming they're 'entry level'

    What's the meaning of this?

    Where are these first time NOC jobs with just an A+/ Net+?

    Very rarely in IT would someone start with a CCNA certificate anyways.

    submitted by /u/MrAux
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    Certs or School?

    Posted: 06 May 2020 09:12 AM PDT

    I have a Bachelors in Computing Science but the job isn't really for me so I want to switch over to IT. I'm not sure if I want to go back to school again and I already have a computer related degree so I'm wondering if it's even worth it to go to school and I should just get a cert, but I feel like school would be more comprehensive.

    Thoughts?

    submitted by /u/BlueberryPancakes5
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    What are the laptop requirements for a new student for Cybersecurity career?

    Posted: 06 May 2020 09:05 AM PDT

    What are the laptop requirements for a new student for Cybersecurity career?

    Since you all know you stuff I wanted to ask what is a good laptop for a new student going into Cybersecurity world?

    they are looking for a laptop but they are overwhelmed...they have heard a few things but they wanted to ask the Professionals. So, What do they need?

    very brief Background: User is a veteran using chapter 31 (VR&E or vocational rehab & employment) will be a new student initially getting 2 to 4 yr degree in computer technology with Cybersecurity focus. sidenote: they will be attaining CompTia, Cisco, Microsoft... certificates along the way. Plus looking for internships/workstudy...

    my initial thoughts... they prefer a 13in screen because they can always add a monitor on a desk. But 15in is okay. they like thin(ner) and light(er) weight but they understand sometimes that's a trade off for power.

    so what should they be looking for... with believing in "you get what you pay for

    - minimum processor?

    - minimum ram?

    - minimum storage?

    - reliable brands (not having to worry about quality control)?

    - peripherals (docking station, extra thumb drives, external monitor, etc.) but not keyboard, mouse, printer.

    - anything else?

    thank you and other than reddit, where else should I ask for help?

    submitted by /u/r3dact3dus3r
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    Comptia ITF

    Posted: 06 May 2020 08:26 AM PDT

    I dont have any experience in IT whatsoever and being brought up in crappy public schools didnt give me a lot of exposure to computers in general aside from using MS Word, but I want a career in IT. I've been using the Comptia ITF study guide to learn, but I'm wondering if it's even worth it to actually spend money on getting the cert? Or should I just use it to learn the basics and then move on to studying for the A+?

    submitted by /u/sheena_iyika
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    Which IT company in Vienna doesn't require German as a necessary language?

    Posted: 06 May 2020 07:48 AM PDT

    I'm looking for a lot of job listings and they all require English and German.

    Does anyone have a tip where should I look to find English only jobs?

    submitted by /u/canarysplit
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