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    Saturday, February 15, 2020

    IT Career Working in Asia

    IT Career Working in Asia


    Working in Asia

    Posted: 15 Feb 2020 01:52 AM PST

    Hi there, yet another mid-20s American guy looking to pivot into IT. In 2019 I taught English in South Korea, and will be teaching in Taiwan this coming year (and learning Mandarin). I'm interested in living in NE Asia long-term, and I'd like to hear any specific advice about moving into IT in this region, especially Japan. I already know all about the culture around the work environment, but if there's any IT careers that are in high demand here, then I'd love to know about them. Any general advice about pivoting into IT with an unrelated degree would be wonderful, my only IT experience is digital marketing and setting up Pihole on a Raspberry Pi 3. I'm currently planning to get an A+ cert over the next year and I can work on other things as well if necessary. I already have basic Japanese skills.

    submitted by /u/DownrightCaterpillar
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    AWS pathways

    Posted: 15 Feb 2020 04:56 AM PST

    Hello everyone! I'm interested in cloud services I been messing around AWS console and watching a cloud guru to get some more insight. My background as now is One year as IT support Specialist contractor working in healthcare setting. I'm familiar with Linux I was wondering what's tips would you recommend to lead to the path of working with AWS. (Not rushing or anything)

    I will have my A.S in December currently have A+ and N+ and will continue school

    So my questions are

    What certificates and experiences lead to get your very first job in cloud services?

    What are good studying sources or materials ? Currently at my school there nothing about AWS or cloud in general.

    What are the negative and positive of the field in general base on your opinions ?

    Appreciate any feedback !

    submitted by /u/Tutu205
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    Stagnated in my career

    Posted: 15 Feb 2020 06:47 AM PST

    Hi r/ITCareerQuestions

    Looking for wisdom here:

    Essentially I've been in IT for 9 years in mixed roles (desktop support/field/3rd line) but haven't kept up completely which without a doubt is my own fault, partially due to personal issues but I've since sorted them and am now ready to commit more time to my career.

    Desktop support for 3/4ish years, field for 1, then a sort of hybrid of 3rd line/sysadmin for the rest.

    I currently work in a position under cyber security - although; what I do, is not cyber security and is pretty much system administration which I think is killing my career more as I've got a title without doing anything that relates to it. I could stay here and have an easy ride for the rest of my life, but I don't want that.

    I've essentially drunk from the windows kool-aid for years. I'm very familiar with Windows desktop/Server/Exchange/SCCM/Hyper-V and Office 365 with some run ins of Azure, I'd say average at scripting and can automate a lot of things through PowerShell granted its through trial and error but I get there eventually.

    I've had a run in recently with CentOS and upgrading PHP which I've never done and to all Linux users probably seems like an incredibly simple task - what I was upgrading was a service that is used by many people and was shitting bricks through all of it - severe impostor syndrome, tested it prior in a test environment and then eventually rolled it in production in which: it's turned out fine with no downtime or impact.

    It's that last part that unhinged me a bit; partially because of (at the time) the impact of what my actions could have on a vital service going offline + it made me realise how far I am behind the curve compared to the rest. I understand that IT is an area where you have to keep learning - nor am i expecting to have a quick shortcut to become a six figure asset to a company overnight.

    Given that cloud is/was(?) the not so new buzzword, I wanted to gain a bit more insight into that but have a few options which i'd like your views on before going down:

    AWS - which i believe you need somewhat decent familiarity of Linux in order to use it effectively. Given my background; would have to learn linux to then be able to use AWS.

    Azure - which I think i'd excel better in given my familiarity of Microsoft stuff already but this sounds like it's the "easy" option for me.

    Both - realistically this is a huge learning curve to fill both technologies - where I work currently does not use either so I've got no opportunity to apply anything learned to the real world outside of a test environment.

    Alternatively; abandon learning either completely and move more over into management - typing that out fills me with dread though.

    Has anyone found themselves in a similar state, if so - what route did you commit to going down if any and how has it fared for you? It sort of feels like I'm starting at the bottom of the ladder again.

    Thanks.

    submitted by /u/KwahLEL
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    Take new job or stay at old one?

    Posted: 15 Feb 2020 09:17 AM PST

    I'm at a crossroad here.

    Currently working helpdesk, been here for eight months starting out making $17/h but recently got a raise to $22.

    Before I got the raise I was looking around for other jobs and got in contact with an MSP.

    I've been through the interview and I was asked back to watch them work and they asked me technical questions meanwhile, while observing them I felt I was in deep water, there is so many things I never touched before.

    This job would bring me up to around $29/h with some health benefits.

    But I'm not sure I want to take it. I like my help desk job I have right now, I know the drills and the coworkers are nice. I'm also going back to school (WGU) come march first and it would be nice to not have to learn a whole new job while being in school.

    I'm pretty sure I can get a raise to stay at the current job as we are undermanned right now and getting flooded with tickets.

    Would I shoot myself in the foot by turning down this job? Say mid 2021 when I finish my BS in Networking, would it be terrible to have two years of helpdesk on my resume instead of over a year of MSP experience?

    Ofcourse I want more money but if I can get to $26 I would be more than happy.

    submitted by /u/RandomQuestions6211
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    Level 1, Level 2 hierarchy vs. everyone does everything = Mismanagement?

    Posted: 15 Feb 2020 07:42 AM PST

    Having worked in 1-3 person shops and virtual career isolation without talking to others, I am wondering how common this scenario is? I am currently responsible for everything from ordering all IT assets to replacing a keyboard to managing all servers, Phones and lines, VmWare, A/D, Exchange, Web servers, specialty software, building and supporting the LAN/WAN network and planning for future expansion.

    Size: 200-400 users, 1000 devices, across multiple locations. I do have external support for larger projects or items I have not learned yet.

    Although I do take pride in helping people, I am beyond burned out spending my time treading water under the load of small IT tickets. I feel like I do not have the opportunity to learn more and advance anywhere with the current structure.

    For now, my only questions are, how common is this 1 to 2 man band scenario?

    Should it bother me that management does not see this department as worthy of support and advancement of its members?

    submitted by /u/TechVariant
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    Resources for "freshening up" before an interview?

    Posted: 15 Feb 2020 09:54 AM PST

    I've been a sys admin for 2.5 years and just had an interview at another company doing the same thing but with more opportunity for lateral movement in the future. I moved onto the technical interview and was wondering what resources there are out there to prepare. Mostly looking for microsoft server/AD/O365 resources.

    Thanks

    submitted by /u/jbnetworktech
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    For someone trying to break into Cloud... AWS, Google, or Azure?

    Posted: 14 Feb 2020 08:24 PM PST

    I'm looking to gain some Cloud certifications and hopefully break into a career in Cloud.

    From what I've seen, Amazon (AWS) seems to be the most popular... but does that mean the job market is flooded? Would it be worth going after Google Cloud or Azure certs for someone coming from IT Support / Help Desk to hit the job market with these certs?

    submitted by /u/VapesfromBible
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    Almost finishing up an A.A. degree... Should I pivot to a Computer Science Degree?

    Posted: 15 Feb 2020 09:34 AM PST

    Recently decided to pursue a career in I.T. work. I have always wanted to have a career with computers/tech, but never really narrowed it down until now.

    I am 3 credits away from my A.A. degree, but all of the entry level jobs (help desk stuff) around me require a degree related to IT/Computer Science. I do have a year of technical school in Computer Systems and Information Technology that could count towards some of the C.S. degree. That, plus the other classes I have taken would have me over 50% towards it. I do want to pursue a bachelor degree in Computer Science, but that could take me another 3 years and I want to get my foot in the door earlier rather than later.

    I do have an expired A+ that I am looking to renew, as well as some other certs I want to get before the end of the year (Networking +, ect) to spread out the resume.

    Anyone else ever have this predicament? What should I prioritize ?

    submitted by /u/blu3b0i
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    Choosing between IT, Computer Science, Accounting, or to stay at my current job?

    Posted: 15 Feb 2020 09:33 AM PST

    I'm currently a firefighter making around 35-40k. I'm debating going to WGU for either IT, CS, or Accounting. With IT I talked with a couple help desk jobs in the are and they only pay 14 dollars an hour, would it be worth leaving the fire department to take these jobs? With accounting I'm worried about not being able to find a job without the CPA, or be stuck working H & R block for 12 an hour. With computer science I'm worried about the math classes. So, how would you all rate these best to worst?

    1. IT certs
    2. WGU IT
    3. WGU computer science
    4. WGU Accounting
    5. Quit fire dept and do an in person computer science school while working the 14 an hour job
    6. Stay at the fire dept
    submitted by /u/ElectricOne55
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    hottest IT market in Canada?

    Posted: 14 Feb 2020 09:28 PM PST

    Trying to break into networking or maybe cyber security. Have a 3yr computer systems advanced diploma and security+ cert from several years ago. No experience in the field however... long story. Recently acquired my CCNA hoping to bolster my aged diploma.

    Where would you go if you had nothing tying you down? Somewhere where the cost of living isn't ridiculous, ie. Toronto/GTA. I'm leaning towards MTL/Quebec as the IT job market appears hot there. Looking to gain experience and hopefully have a fast upward trajectory. CCNA->CCNP->CCIE being the goal. Therefore it would make sense to go where the greatest demand is. With the idea I'll have to job hop and work my way up. Would appreciate any input thanks.

    submitted by /u/Personal_Rooster
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    Linux questions on a interview

    Posted: 15 Feb 2020 04:59 AM PST

    Hello everyone,

    I have an interview with a company for a SysAdmin in Data Center position with no or little experience. In the job posting was written that you need to have skills in Linux,Microsoft Servers and Networking. In my previous job i used mostly Microsoft Server's and configured Cisco devices. I have used Linux a little ( i can navigate in Linux with CLI, but i am not very deep in it). So can someone enlighten me about most frequently asked questions about Linux troubleshooting.

    Thank you in advance !

    submitted by /u/xMNDarknessx
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    Want to eventually be a system administrator. Skip A+ or get it? Prep?

    Posted: 15 Feb 2020 08:05 AM PST

    I eventually want to be a system administrator in the tourism industry. I have no real experience though. I have spent 15 years as an Assistant Manager and I build and work on PCs as a hobby. I am 3 semesters away from a business degree with that has a few I.T. management classes scattered in, but nothing technical.

    Should I slip the A+ or get it and build upon it? Also, are Prof Messers videos enough prep for the exam?

    submitted by /u/CloudDancingTN
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    Do I need my DOB on my resume?

    Posted: 14 Feb 2020 04:24 PM PST

    Hi.

    I've spent a long time trying to get into this industry with precisely zero success. As my skills have increased, so too has my age and I'm wondering if that's costing me access to the entry level positions I'm applying for.

    submitted by /u/CrazedIndividual
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    Industries That Encourage Innovation?

    Posted: 14 Feb 2020 09:07 PM PST

    So having spent almost a year working as a contractor for the federal government, I'm really running up against a solid brick wall against innovation. I've spent a lot of time and effort gaining my MCSA in Windows Server 2016 and then my MCSE in Core Infrastructure with another WS 2016 exam, as well as learning enough about Powershell to integrate raw use of Runspaces into my scripts. That all having been done, it all seems like a bit of a waste since A) they don't even use WS 2016, B) they don't utilize the finer features of Powershell (PSRemoting, JEA), and thus C) they are wasting 99% of what the Operating System is capable of.

    It also seems like because everything is well regulated (but not well functioning), I feel like I pretty much have to do my job with both arms tied behind my back. Even when I (more or less first line support) have positively identified issues with Group Policy, it seems to take forever to get to any point of escalation because the people who are in positions to do anything either don't want to do anything or they need to have a couple weeks worth of meetings about it first (all while the LOB web app is out of commission and finance is flooding my inbox).

    The most concerning thing is the admission from leadership that there is absolutely no incentive to be proactive or do anything preventative to decrease ticket count, because they want more break/fix to justify a higher head count and more funding.

    That all having been said, I feel like even with a security clearance, it might be time to look into going back to the private sector. Although given what I highlighted above, I'd like to know if any industry (medical, accounting, engineering, law firms, etc) that is known to be more open to innovation? As in, we're getting WS 2019 within 2 years of its release and aren't going to start transitioning to it in 2025? Maybe use Windows Admin Center when it's available? Maybe when you ask that your admins have an MCSA in WS 2016 you actually have them evaluate what's new in the OS, and if it enhances the efficiency of the business, seek to implement it?

    submitted by /u/N7Valiant
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    Think I got a winning Resume

    Posted: 14 Feb 2020 06:32 PM PST

    An extra pair of eyes and some critique would be cool.

    https://imgur.com/sXzWER6

    submitted by /u/Luey_Lou
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    Potential IT Support Analyst Level 1; Never Worked With Mac...

    Posted: 15 Feb 2020 03:38 AM PST

    Hey everyone, as the title says, I've never really worked with Mac before. Growing up the only access I had was in school, and I mostly did it for projects I had to do on them. Or Garage Band. PC is what I've grown up with and troubleshooted since Windows 98.

    Now this big gaming company has moved forward with me on the final interview. They mentioned I'd be talking in person to the IT manager, Level 2s, Level 3s, and HR, and he (IT manager) said that it's mostly to gauge cultural fit with some technical questions thrown in. He did mention that the company has been trying to move more to Mac and that a former Level 3 had made an "ease of deployment" system for new Macs to comply to company standards.

    Details aside, as a Level 1 , what sort of troubleshooting tips or resources should I be dead set and aware of, given my experience with Windows and hardware troubleshooting? I don't want to seem like the "stuck up PC guy" that I'm pictured as. I want to learn and I'll do my research, but a human response with advice is always invaluable to me.

    submitted by /u/Navesto
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    CCNA Certified, Network Infrastructure Intern for 8 months, and Desktop Support Tech for 8 months. Should I still be starting at Tier 1 Service/Help Desk positions?

    Posted: 14 Feb 2020 03:23 PM PST

    The only responses I get are for Help Desk, Service Desk, Tech Support. Is that a sign I should take one of these positions? Are my expectations to high? All the interviews I've had for these positions, the managers and sr. engineers day things like "you fully understand that this is a entry level 1 position where you will be on the phone all day with non tech savvy end users correct?" or something along the lines of that. Hearing this makes me feel like they know I have more in me, but I just can't seem to get any response from positions that are any higher up. I don't want to just accept one of these positions cause it's just a job, but I'm kind of stuck on what to do. I also want to use what I've learned from obtaining my CCNA, I feel like a lot of the things are starting to slip my memory since I'm not around them every day. Sorry for the rant, thank you!

    submitted by /u/Littleboof18
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    What is a typical job title for someone who builds/maintains Windows images for deployment?

    Posted: 14 Feb 2020 11:44 AM PST

    Sorry if this has been answered before but I wasn't able to pull anything up on search. Thank you!

    submitted by /u/workredditaccountit
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    Burnt out.. want to help/ work with animals

    Posted: 14 Feb 2020 08:53 PM PST

    I work as a WebDev for a company, have my own side business as a developer, and have been in IT for almost 10 years... I'm burnt out dealing with people and feel like it's not really rewading. Lately I've been thing about switching careers to zoology or anything I can do to help animals.

    Is there anything in IT that helps animals where I can use my background?

    submitted by /u/squdige
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    Help desk vs junior developer

    Posted: 14 Feb 2020 12:51 PM PST

    Background about myself. I'm a US army veteran recently graduated from Cal Poly Pomona with a degree in computer information systems. I graduated in December 2019. Although I finished college I feel that most of the roles that I can apply for are related to help desk or some kind of junior system admin role. Recently I applied to a new veteran program called vet tec. The program will allow me to attend a software immersive coding boot camp. My tuition will be paid for 13 weeks. In addition I will get a monthly housing allowance. I have been approved for the program However I have to study for pre-work to pass the assessments.

    The course starts in April. I wanted to get somebody's opinion on whether or not I should pursue a role in junior software development through this coding boot camp or is it better just to get my feet wet as a help desk role and move up from there ? The bootcamp name is sabio or I'm also able to attend hack reactor merged into galvanize. Both will require a technical assessment.

    Forgive me if this question seems to be silly. I am the only college graduate in my family and I really do not have a mentor going into the industry. Some advice is all I'm seeking. Thanks.

    submitted by /u/PandaLogic21
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    Just got my forst IT job as an application support analyst, how do I make the most of it and set myself up for the future?

    Posted: 14 Feb 2020 04:29 PM PST

    So despite me not finishing my college diploma yet, a local company took a chance and hired me as an application support analyst. I haven't started yet but it will be my first non-seasonal or contract job in 6 years so I'm a little excited.

    My goal is to eventually finish my diploma(I have 3 more classes total), degree and get into project management in the next 10-15 years. However in the meantime I don't know what I should focus on. What jobs could i move into after I get 2-3 years experience here, other than becoming a support lead, and should i focus on any certs other than my diploma and degree.

    My diploma also focused primarily on programming, specifically c# but also exposure to sql, javascript, php and c++. Would an application support position give me enough experience to move directly into a developer position?

    submitted by /u/ljackstar
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    Job search

    Posted: 14 Feb 2020 03:39 PM PST

    So begins my job search, while I'm finishing up network+ I am actively seeking jobs with my A+ credential. I've applied to 7 jobs total today at a total of 4 hospitals. hopefully I get an interview.

    submitted by /u/Agyekum28
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    Step from 1st to 2nd & 3rd line

    Posted: 14 Feb 2020 03:00 PM PST

    A job prospect has come up where I currently work. I've currently worked on the service desk for the past 3 year and have began to really excel in my role in the last year. Instead of doing a 1st and 2nd line role it'll be more 2nd and 3rd line.

    I'm currently taking my A+ in which I've taken a keen interest to networking. But because I work on the service desk there's a lot of parts of the current job description that I have no clue about because I'm not exposed to them on a day to day basis within my role.

    Also I'm unsure whether at this point whether I'm still too inexperienced or whether I should just go for it and see what happens

    Does anyone work in a similar role and got some advise? It would be a great step-up within my career

    submitted by /u/NotAnRSPlayer
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    How low is too low?

    Posted: 14 Feb 2020 02:44 PM PST

    tl;dr: is $12 ($~24k) an hour unreasonably low for a call center job?

    I'm trying to make a career change at the moment. I have 5 years experience in arts management have plenty of customer service experience. I'm currently working a retail job ($13 an hour) while I'm studying to take the CompTIA A+ cert. I was sort of offered a job at a call center, but they dialed it back after they saw my reaction to the pay.

    I certainly wasn't expecting a $100k package for my first job, but I figured $30k-$35k was a reasonable expectation. I'm trying to figure if it's worth it to tighten my belt, take the job, and appreciate the opportunity to learn on the job, or if it would be smarter to get my A+ and hold out for a higher paying offer.

    Any advice is much appreciated!

    submitted by /u/soylent_greg
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