IT Career Am I on the right track? |
- Am I on the right track?
- What are you expected to know when applying for IT Help Desk/IT Tech support?
- What was your first entry level job in IT and what made you decide IT was right for you?
- I just landed my dream job!
- Trying to get an entry level networking job
- Recently joined a company and wondering how people figure out pricing?
- Got a job a week after moving!
- Cybersecurity/ IT internship summer 2020
- Losing my job and feeling lost on where to go
- Help getting hired in help desk position.
- IT Cert Training in the Chicagoland area
- Has anybody did the Google Tech course?
- Did any of you start by working for Best Buy?
- I am going to obtain the new CCNP Enterprise
- Anyone in an IT Healthcare (EPIC) environment?
- Like every other job, in IT, you are in sales
- [Resume Review] Trying to get a Help Desk position
- Unsure what to do next
- Feeling Stuck? Questions/Rant/Confirmation?
- Landed the dream job after a rough year
- Masters without Work Experience
- New contract opportunity?
- Amazon IT support Associate NYC salary?
| Posted: 07 Feb 2020 08:01 AM PST I'm 25. I graduated from college with my bachelors in IT in May 2018 and got a job as help desk for 42k a year. I was then promoted to SysAdmin for 51k a year at the same company in July 2019. Last month I took another job for 65k as support & on boarding/offboarding for dentistries practice management software. Also working on Meraki MDM. I will eventually supposedly begin managing an MSP that helps us with various projects like O365 migration. I'm scared that I took a lapse in responsibility and this will hurt my career long term. Big picture I think I'm doing well for myself with such big salary jumps but I'm constantly thinking about what's next. I want to get over six figures by the time I'm 30. I may be just be rambling/worrying too much but I just want someone to tell me what I'm doing is right and that everything is gonna be OK. [link] [comments]  |
| What are you expected to know when applying for IT Help Desk/IT Tech support? Posted: 07 Feb 2020 04:51 AM PST Assuming you have no CompTIA, Microsoft or Cisco certs, what are you expected to know how to do when applying for an entry level IT Help Desk or IT Tech Support?, and are self taught troubleshooting skills acquired through building computers and installing/managing home and small business networks enough to get you through the door? [link] [comments]  |
| What was your first entry level job in IT and what made you decide IT was right for you? Posted: 07 Feb 2020 08:55 AM PST My first IT job was working at University at a call center/repair station. We did a lot of simple troubleshooting over the phone and in person. I love IT for the variety of work, continuing learning about new technologies every day, and so much more. [link] [comments]  |
| Posted: 06 Feb 2020 11:33 AM PST System Admin Mid in Okinawa Japan! Keep in mind, my "dream job" was more about location than job title... Little bit of background about me for anyone curious, I am prior Air Force, got into DOD/US Military contracting soon after. Been working Service Desk for 2 years. I got stationed in Okinawa, and met my wife. My first contract was only 3 months and I couldn't find another one so I started travelling. 1 year in Virginia, and 1 year in Kuwait. The entire time I was trying to find a job in Okinawa. Cert list, A+ Sec+ CCNA Routing and Switching ITIL Foundations MTA Win10 MCSA Win10 Pay rate for the new position is around $60k a year, in a place with an extremely low cost of living and it's tax free. I am absolutely ecstatic. I have been following this Sub for awhile now, and have taken a lot of advice here and also gotten help from a few people here as well. So thank you guys so much! And good luck to everyone!! I can answer any questions if anyone has some. Sorry if the formatting is weird, I'm on mobile. [link] [comments]  |
| Trying to get an entry level networking job Posted: 07 Feb 2020 08:47 AM PST Hey everyone, I've just graduated with my bachelor's in IT and I'm searching for entry level jobs but I've been unable to get any interviews with companies for networking. I have 9 months of help desk experience at the moment and I've done coursework related to Windows Server 2012, networking protocols, and security. I'm wondering if I should wait until the new CCNA comes out later this month so I can go for that but I'm unsure where to go right now. I do have a big interest in DevOps related positions as well. My final college project involved using Docker and Kubernetes. I've been applying to desktop support and higher paying help desk but I definitely want to move onto a networking focused role as soon as possible. I'm wondering what advice you all could give on this. My current thought process is move into a desktop support role and then spend my free time getting a certification or trying to move internally up to a network role. [link] [comments]  |
| Recently joined a company and wondering how people figure out pricing? Posted: 07 Feb 2020 05:48 AM PST Say I want to go and buy a software solution. Obviously the much despised practice of these companies is to not publish anything about the cost of the product anywhere. So how does one benchmark these products and establish a rough budget estimate for all of the products the company needs? My example: I would like to establish rough estimates of basic solutions: email/spam filter and management, anti-virus, live monitoring and reporting, backup management, device inventory and application deployment. How do people benchmark costs for these products? Is it really a case of having to go through the pain of vendors and third parties just get a rough idea of what this stuff will cost? [link] [comments]  |
| Got a job a week after moving! Posted: 07 Feb 2020 10:40 AM PST Graduated in Dec 2019 and have been applying ever since. Almost nothing. I tried hard to see if there was something local using connections, but my area had almost no tech jobs nearby. After 300+ applications and working on my resume and interviewing skills I still had very few interviews and no offers. I have a BS in IT and a 4 month internship... I decided I was just going to move to a city with IT jobs so I could be local. After a lot of research I choose the research triangle. The first week out here I had three interviews and one already gave me an offer. I accepted. It was my top choice so I don't care to wait to hear back from the others. Help desk specialist position, contract to hire. Already worked with the team a little and really enjoyed it! So I'm super hyped! The move made all the difference. I also know the time of year is good for finding work. So I know I've spent a lot of time frustrated in my search for work so I thought I'd just share this. This group has been a lot of help. Trying to find my first job as honestly sucked, but it's worth it when something finally works out. Looking forward starting my career in IT! Edit: I had money saved up for several months and understand not everyone can afford to just get up an leave town without a job lined up. That barrier of not being local is a pain to get past [link] [comments]  |
| Cybersecurity/ IT internship summer 2020 Posted: 07 Feb 2020 09:52 AM PST Does anybody know of anywhere I can possibly get an entry level IT job or internship? There's not much opportunities in the Savannah Georgia area and I'm thinking about taking the summer off from college to travel somewhere for an internship just so I can have something under my belt? If anyone can suggest anything or tell me something that could possibly help me it would be greatly appreciated [link] [comments]  |
| Losing my job and feeling lost on where to go Posted: 07 Feb 2020 07:39 AM PST I'm going to be 40 soon (married, 3 young kids (3.5, 3.5, 1.5)) and for the past 13.5 years, I've worked for the same company; 1.5 years as Director of Technology, 4 as Tech Specialist, and 8 as Support Desk. Unfortunately, in that time I focused more on the job than I did on myself and got zero certifications during that time. I've always had more of a technical mind and while it was great experience, the management side of things (ie. Director of Tech) isn't for me. I'm sure I can get A+ and confident I can get Net+ with little studying / prep. Problem is, next steps. My actual degree is in computer programming (which I love doing), but I've never actually done it as a job. I really enjoyed the server administration work I did as tech specialist, but I'm trying to keep a long term goal to support my family. I am interested in cyber security, but worried about how long it's going to take to actually get certified, find a job and start doing that work, as well as job availability / location / travel. There also seems to be a lot of confusion about what certs are worthwhile (eg. CEH) At this point, I'm feeling rather lost as to what to do. Take a bootcamp of some kind to bring me back up to speed on new languages and workflows and get back into programming? Try to get into security and hope the job doesn't involve tons of travel (keeping me from my family) or a huge commute? Stay with server administration? Unfortunately I feel rather paralyzed with indecision and looking for any advice anyone can offer. [link] [comments]  |
| Help getting hired in help desk position. Posted: 07 Feb 2020 06:54 AM PST Hey everybody, I just got my A+ Certification in January. I have sense applied for nearly 40 help desk positions. I don't have a degree, or help desk experience but I do have 4 years of similar roles with a telecommunications company. Is there something I'm doing wrong? Is there anything else that I can do to make me stand out? I'm starting to get a bit discouraged. [link] [comments]  |
| IT Cert Training in the Chicagoland area Posted: 07 Feb 2020 06:35 AM PST Hello, I've been in the IT industry for around 15 years. I've worked in various positions ranging from System Admin, System Engineer, Systems Analyst, and other positions along the same lines. In the past I was able to get my MCP, MCSA, and MCSE for Server 2003. That cert is dead in its grave now, so I'd like to take some on-site classes for the following:
Preferably, I'd like to do a one-stop shop where I can submit the request for all the classes. The most important thing for me, though is, I really want to learn, not just get the cert. That being said, I really want the cert, if there's a pass guarantee, I'm all for it. I'm hoping someone can point me in the right direction of a company that's in the Northwest suburbs of Chicago that provides great training. [link] [comments]  |
| Has anybody did the Google Tech course? Posted: 07 Feb 2020 10:05 AM PST It's on Coursera. Seems legit. What are your thoughts? [link] [comments]  |
| Did any of you start by working for Best Buy? Posted: 07 Feb 2020 09:17 AM PST |
| I am going to obtain the new CCNP Enterprise Posted: 07 Feb 2020 08:50 AM PST It will have python and other network automation tools. Quest for you guys. Should I apply to ccnp level jobs? or is that too much of a responsibility with no actual work experience. I live in San Jose, CA and it seems nearly impossible to find any type of networking job that doesn't require 5 years experience. I currently work at Nvidia(only been here two month) doing Remote Client support. Would love to get into networking here but I don't know if I can. I have been offered low end networking jobs that would require international travel for 20 bucks an hour(horrible pay in my area) but declined because the wage would put me on the street. Is there any hope in 2020 to become a network engineer with at least a 50K salary in the worlds most boom economies in the nation? [link] [comments]  |
| Anyone in an IT Healthcare (EPIC) environment? Posted: 07 Feb 2020 08:45 AM PST I've been working in IT as a field technician (Break fix) for about 5 years now, and I've started to grow a lot more interest in something out of my specialty – sysadmin, but I'm leaning towards doing more EPIC type of stuff, like an Epic Client System Administrator. At my work place, I've become more involved in roles working with support workstations, Printer servers/mapping, and some EPIC tools (Kuiper, Hyperspace, System pulse, etc.). I tried to google some of the jobs out there on what is required and/or qualifications and each one asks for something different. For those already with experience out there, how do I start getting into this? What certifications would I need, or if anyone could give me a road-map on where to start? Any advice is very much appreciated. [link] [comments]  |
| Like every other job, in IT, you are in sales Posted: 07 Feb 2020 04:53 AM PST I recently met with a couple of salespeople from different vendors. They were articulate, passionate, and upfront. The kicker was, they were excellent technologists. It was obvious each of them was extremely knowledgeable in the fields in which they were selling their products/services. They decided to go into corporate sales because there was a lot more money in it for them there, and they had no problem with selling. But here's the thing we should recognize - we are all in sales. Let's say you are working a Help Desk at an MSP. You are still in sales. You are selling your technical knowledge and your customer service skills. If you are a systems engineer, you are selling your technical expertise and your ability to work with co-workers. If you are an IT project manager, you are selling your organizational skills and being able to interact with others. And lastly, but not least, at every interview, you are selling yourself. I truly believe the better you are at sales, the better you will be at your job. And that includes IT. [link] [comments]  |
| [Resume Review] Trying to get a Help Desk position Posted: 07 Feb 2020 08:28 AM PST Hey everyone, I'm trying to get an entry level help desk position. I've applied for literally 40+ jobs and I've only gotten one phone interview. I have uploaded my resume. I was hoping you could help me improve it. I will also paste my typical cover letter. any advice would be great. thank you Resume: Typical Cover Letter: https://imgur.com/wxkRLZW To the hiring staff of (insert company), Upon review of your posting for (insert position), I felt compelled to send you my resume for your consideration. With four years of solid experience in technical support positions coupled with my strengths in team collaboration and problem solving I feel confident that I would significantly benefit your organization. As an A+ certified individual I have an extensive range of computer system and software proficiencies, my demonstrated technical aptitude, as well as my commitment to thorough end user support and service, positions me ready to excel in this role. My extensive experience at Spectrum cable has afforded me the opportunity to acquire deep experience in providing technical support to end users by phone, email, or on site. Diagnosing technical issues, running tests, troubleshooting equipment, and updating software are just a few of the tasks at which I excel, enabling me to provide critical support across a full span of technical concerns. In addition, I possess superior interpersonal and analytical skills, which are certain to render me as asset to your IT team. Sincerely, (Insert name) [link] [comments]  |
| Posted: 07 Feb 2020 08:20 AM PST I'm going to graduate college in a few months with a bachelors degree in Software Development. I have done 6 months internship at a Fortune 500 company where I worked as a UI developer. The past few weeks I have been doing a lot of self-reflection and realised this career is what I want and given my current situation being young, single and financially comfortable, I want to pursue my maximum potential. The potential for jobs where I live is decent but I don't like living here and will inevitably look to emigrate at some point. I considered applying for positions in Europe after college, two cities in particular I'd be interested in are Barcelona and Amsterdam. However down the line I think I will look to go to the states or Canada. Is this a good choice? A problem I find living here is that it is very hard to find likeminded people, nobody seems to have much ambition and everybody seems satisfied, and I'm not knocking them, be you, but it's just not me. I will be honest and say the money does matter to me but I'm not obsessed by how much I can earn, I would obviously prefer to work in a place that I feel comfortable in and can be myself. Any help/suggestions would be much appreciated. [link] [comments]  |
| Feeling Stuck? Questions/Rant/Confirmation? Posted: 07 Feb 2020 05:27 AM PST Hey everyone, last year I got laid off from a work from home, QA/Bug Test and Customer Support role for a semi big software company. In the six months between that job and my current job. I was struggling to find anything that paid half way decent for what I thought was a massive array of skills. Boy was I wrong. I was living in Connecticut, and was making $14.75 /hr to basically take live chats and help users fix issues, and test bugs. While I was still employed by this company, I moved to North Carolina. While the pay scale here is totally different, I didn't think it'd be "that" different in what i'm seeing from companies and what they are willing to pay. More so in a whole, the last time I had to look for a job, I guess pay was better for less skills? I thought I was underpaid at that job, but after searching long and hard for a replacement job, it seemed I might of been overpaid. I'm seeing so many "System Admin" jobs, that pay $17-19 for insane amounts of responsibility. Things like fully managing and upgrading servers and firewalls, managing an operations team, ensure smooth sailing for app roll-outs, maybe some SQL and light coding, requiring a bachelors or masters degree and 3-5 years hands on experience. Which in Connecticut, this would of paid $70-80k a year easy without any doubt, yet here it's barely $37k. Granted not all places have the same pay, but most of which are far under $55k for this. I always through being a System Admin was a huge deal and kind of like the top of the food chain in the tech world. So this was a shock to me. A huge low blow. After 6 months of job searching, I finally got hired on a 60 day contract for a major retail giant's corporate IT team, for a UPS upgrade project. It consisted of shelling into servers and taking them down, while the hardware was replaced, then bringing them back online. While the job was the easiest IT job i've ever had, I did learn a lot. It was a total of 35 minutes to an hour of work total, and the pay was $21 an hour. Which was 100% overpaid, as the others on my team were making $15 due to their agencies offerings. I was able to add to my list of skills in the IT world, as I've never done anything like this before. Essentially my hopes were raised that I might actually be able to make some sort of good salary in the tech field. After the 60 days was over, they offered me a year contract on their IT Service Desk, for internal issues only with mobility. Dropping my pay to $18 an hour. The work load is quadruple what I had to do on the UPS project for less pay. The room for growth would only cap out here at $26-30 an hour after 5-7 years, and only if you're hired as a FTE and not contracted. Which would just be for a management position on the service desk. I currently sit in a contract, waiting for it to become full time employment. I was told that when offered FTE in six months, I'd likely take another pay cut, as they can't match the $18 /hr pay that the contractors can offer me. That most FTE's are making $15-17 at the moment. So I'm kind of depressed and feel like i'm just stuck here. My skills that I thought would bring in $20+ an hour are basically a joke in the IT Field now. I'm constantly being told that security and network are really where I should go into, as tech support doesn't pay. Do the entire run through of certifications, from A+ to CISPA. Then start looking for better jobs. My past jobs include Staples EZ Tech, a local tech repair shop, and the software company I was laid off from. I've been building PC's for the last 10 years on the side for money and had my own start up business for a hot minute, where I did stuff hell cheap for locals, such as $40 virus removals lol! My skill list, is mostly hardware based, but in recent times ive gained a ton of software knowledge. I'm rather comfortable in O365, Adobe CC, Win/OSX, can google as hard as the next guy and troubleshoot till the cows come home. I can set up a home network, and small office networks. As well as smart homes. But so can everyone else. It's just none of it is "impressive" anymore. It's like im in this weird spot where i'm washed up, and my skills are not needed. Nor are they "skills". It's just something sort of everyone should just know. Even though I have 7 years of experience. It's basic, experience. To some employers they hype it up, but to any worth while job, I break and fall apart in the interview process when they ask me how to do anything complex in command prompt. Do I take the time to get certs? Do I switch fields? I'm 30, and it's not like it's a mid life crisis, but im just looking for something with stability and security, that pays rather well. I feel trapped and lost. Ideally, i'd like to make in the 60k range, and have a pretty good life balance, if that helps. Any advice is appreciated. [link] [comments]  |
| Landed the dream job after a rough year Posted: 06 Feb 2020 05:34 PM PST So this might be rather lengthy so let me get the "long time member" part out the way Summarizing my career to this point as best as possible pretty much falls as; Entered military (National Guard )at 17 and went into the communications field (25B for my vets) After traveling and doing that for 6 years and doing 2 years of college I landed my first "IT job" that I interviewed for while deployed and surprise surprise it was actually a call center for credit cards I got bamboozled. Salary at this job was I think 15/hr After that I went to work at a MSP for a year that dealt with all virtualization for businesses and this was a lot of fun as I at this point only really worked with Cisco equipment . I think this job was paying like 17/hr I eventually left that job after a year for a competitor MSP in the same town for 45k a year and this job ,although more pay was marketed as a salary job, was micro managed by management as far as hours worked and what not (ticketing system was integrated with time card so you were expected to have a full 8 hours of tickets accounted for). Not a big deal i knew what I was getting into but at this point 10 months in I knew that MSP work was not my line of work So in a desperation move I moved to the healthcare side and did Network Engineering for 60k but this ended up turning into a Project Management role which i extremely hated. Thats the job that taught me that certain jobs just are not a good fit. Truly depressed, exhausted and honestly demoralized from the work/life balance I returned back to the previous mentioned MSP job for a 5k cut 8 months into the job. Asking for a job back.. to a job you really didn't like is humbling. I thought I was top Sh*t. I got countless recommendations in my career this far. I was out the military but constantly being called back due to the job I did and I never failed an interview, if i interviewed I got the job. So this experience was really eye opening and I appreciated going through it, as I look back now. When I went back to the previous job maybe 3 months in, one of my favorite co workers had a dream job he attained u/braidensp. After a few months after he left passed an opening came up and he recommended me and I was finally about to do my last bow out of MSP work. This is truly a unicorn position for a high profile, well known individuals, we are talking billionaires. It came with a significant pay bump ,and it is the true "overpaid but underworked". However, I read it somewhere and it rang home. "If someone ever questions your work load tell them 'You pay me for the 10 years of experience it took to make the issue a 10 minute job not the literal 10 minutes' " Im not making this post to flex, or whatever but to show that you can be at your lowest, and literally at any point of time the situation can take a complete 180 degree turn. P.S. If you are like seriously curious of the current job you can message me TL;DR I used to work for super shitty call center i got tricked into and thru about 4 years found my current dream job [link] [comments]  |
| Masters without Work Experience Posted: 07 Feb 2020 01:09 AM PST Hello, so Im a Computer Science graduate, with no work experience. As of now Im struggling to find any opportunities here and been told that most of the software jobs here are outsourced to other countries. Is doing a Masters degree any useful?(for someone with no work experience) And what's the job market in Canada like for Software Engineering/Development entry level roles? Thanks in advance [link] [comments]  |
| Posted: 07 Feb 2020 12:14 AM PST Hey guys, just after some quick advice, My experience in IT so far as been helpdesk for 8 months, then moved onto contracting, did a network installation over 4 floors for 3 months and to desktop again for 2 months, then onto a windows 10 roll out contract, So im fairly confident with AD, user end SCCM and O365, I've had a contract come up on offer for 4 months which is another windows 10 roll out but is involving more of the backend side of things which I havent done (Packaging applications and building the SCCM environment) How hard is this to do, I can figure stuff out for myself pretty well and have a good mindset for learning. im very learn on the job and as you go, How difficult is it learn to package applications and build the SCCM environment on the job. is this something I can jump into easily enough without any prior experience with back end SCCM? Is this my golden ticket out of helpdesk and desktop roles and onto more engineering side of things? Below is the JD We're seeking Deployment Engineer to join us on an initial 4 month contract, augmenting our client's project on-site in Perth CBD Deploy SOE images for Windows 10 Winbdows OS deployments Build SCCM environments Create and deploy application packages for deployments What would make you a good fit for this role? Previous experience working as a deployment engineer as part of a Windows 10 and Office 365 uplift initiative Windows SOE 7, 8, 10 SCCM builds Office 365 Active Directory and Group Policy administration [link] [comments]  |
| Amazon IT support Associate NYC salary? Posted: 06 Feb 2020 11:41 AM PST trying to find the salary but since amazon didnt have much presence in NYC before, I'm struggling to find the actual salary on glassdoor. I can see the salaries available for cheaper parts of the country, but not NYC pay. [link] [comments]  |
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