IT Career Building a data center? |
- Building a data center?
- You know how the ocean used to be teeming with life but factory fishing vessels have reduced biomass by like a large amount? That's how I feel getting into this field in my late 20s.
- Earned A+ in November, still no job. Any advice?
- Lost my job today
- Can anyone weigh in on my yearly plan?
- How often is Boolean algebra used in programming?
- Career advancement as an Application Support Specialist?
- Should I take a Pay cut for a new role?
- How to let my boss know I'm underwater (should I even?)
- I'm new to IT. How do I effectively use LinkedIn's 'Open to job opportunities' feature to show up for recruiters?
- Should I skip the trifecta and go straight for CCNA?
- Where are the night-time IT/help desk jobs?
- What am I worth?
- I'm bad at my new (+- 5 months) datacenter networking job and not sure how to improve.
- Will taking a break from IT hurt me in the long run?
- Looking to possible become a 5G packet core/IP RAN mobile network engineer along with general career guidance
- Are help desk programs easy to learn?
- Opportunities to work from home for seasoned System Admin?
- Will this promotion hinder me in the long run?
- When did you know you were meant for IT? (Looking for a career change)
- Networking Career Path Question
- Should I bother having this on my resume?
| Posted: 31 Dec 2019 07:43 AM PST My boss says that we are planning on building a data center and is slowly buying the equipment to do so. It's also a safe bet that I'll be the one maintaining the data center somehow, which I'll probably learn how to do while building it. Good experience? Or no? I was originally planning on getting a certs and buffing up my resume but now I'm thinking of sticking around to help. Tbh it seems like it'll be fun. But I also want to prioritize my future career and kinda pivot myself to learn things in the cloud or system admin scope. [link] [comments]  |
| Posted: 30 Dec 2019 03:11 PM PST I was an internet kid in the 90s. I could have gone into this world then but my parent REALLY thought that was not the best path for me. I finally changed course back to this field and now it feels like snorkeling the barrier reef after it bleached out. Sure there are fish but the prime spots are fished out and I'm looking for scraps. This is a rant so just ignore me if you feel the need. Have a great day here in internet land, random stranger. [link] [comments]  |
| Earned A+ in November, still no job. Any advice? Posted: 31 Dec 2019 07:31 AM PST I earned my A+ in November and was kind of hoping that this would help me find a low-wage, entry level help desk position. Now it's January and I'm feeling a little discouraged. I took a call center sales job in the meantime which is miserable beyond description. I have good references but I suspect the problem is that I don't have any IT experience, just food industry stuff. I am mostly just trolling Indeed for all tech related listings and filling out bushels of online applications but so far only a few emails back and then nothing. Trying to keep my chin up and keep searching but I am looking for any and all advise that might help me (and other people in similar circumstances who read this) to get our IT support careers launched. [link] [comments]  |
| Posted: 30 Dec 2019 06:38 PM PST I could use advice and moral support. After three months with this company as their IT admin, I was called in for an "eval" that asked the usual questions, then was hit with this whopper. They said I had been very reliable and competent, they appreciated all that I had given (quite a few 14-16 hour days), but that the company was moving forward and their original goal of having lots of time to train a guy to be basically the mirror image of their former sysadmin was no longer possible, since they had taken on a new merger and the previous sysadmin could no longer train anyone (he's now the VP of Administration). They also said they saw me working best with other IT professionals in a team, rather than having to be the "one stop for everything" guy in a business that otherwise has no IT. They definitely had me as that - I was doing everything from pulling cable to telecom and electrical wiring. When it came to their Ubiquiti equipment and servers, though, they still kept those guarded even though I can work with them perfectly well, and the reason given was that they had had such a lousy history with this position and people leaving the company once they had "the keys of the kingdom". I got the usual "we want to set you free to pursue other opportunities" (cringe) and "we'll give you glowing references" (double cringe). I did my best to get to the bottom of it without making any accusations. They said each time that I did nothing wrong, and any performance issues would have been discussed long before now. So here I am, terminated not-for-cause with three weeks' worth of severance pay and a couple of recommendations. It all happened in a blur. To be honest, I'm not 100% sure what to make of it all. I keep telling myself, if it had been that I was an incompetent slacker, they wouldn't have pulled any punches. But it's hard not to take this personally, and maybe I should. I've reached out to another company that previously extended an offer, and they'd like to talk tomorrow about an open position. How am I supposed to process this? Is there a best way to proceed from here? [link] [comments]  |
| Can anyone weigh in on my yearly plan? Posted: 31 Dec 2019 09:31 AM PST Hey guys! As the new year approaches so very quickly I've really been cementing my annual study plan and was hoping to get a little input. Currently I have my CCENT, CCNA Routing and Switching, and CCNA Security. For the upcoming year I was planning to do the AWS Solutions Architect Associate certification followed by the MCSE Infrastructure certification. I currently work as a Network Coordinator which is basically a switch engineer, but I've also been given a bunch of desktop support duties on top of managing switches. I've become fairly proficient at deploying images to PCs and even creating images for new deployments. As well as this being a healthcare facility has allowed me to pick up some knowledge on how certain things interact with the EMR system. Before this role I was a Remote Systems Engineer for an MSP where I mainly touched the network and firewall when not monitoring servers with SolarWinds N-Central. In total I have a 4 month internship, 8 months at the MSP, and now 7 months at the healthcare facility. I also have my Bachelors in Network Security which has me with a lot of connections as well. I'm basically worried about some of these certs not really assisting me in furthering my career. So any input is so greatly appreciated as I have no mentor in my current role. [link] [comments]  |
| How often is Boolean algebra used in programming? Posted: 31 Dec 2019 09:26 AM PST If you're not in programming, what's your job and how often do you use Boolean logic/algebra? [link] [comments]  |
| Career advancement as an Application Support Specialist? Posted: 31 Dec 2019 07:42 AM PST First post here! Good day fellow redditors! Can anyone please give me some guidance on what's the next step for an Application Support specialist? I have been a .NET application support for about 5 years now, it includes knowledge in SQL and web technologies. Some of the responsibilities I do are: 1. Maintaining the application. 2. Debugging the application (including C# code and stored procedures). 3. Resolving critical issues. 4. Doing enhancements (I suggest new stuff but mostly enhancements are handed over by our developers). 5. Doing continuous improvements (process automation, leveraging new technologies, and etc.). I know very well on what it takes to be in the said role. Technology wise, I only learn on what technology I'm supposed to support and supplement my knowledge on some other technologies related to it. I'm just lost on where to go from here? I know there is still a lot more to learn in my role but I really want to on know what is the next step/role for me? Can anyone please help a lost soul out? [link] [comments]  |
| Should I take a Pay cut for a new role? Posted: 31 Dec 2019 07:03 AM PST Hello guys happy new year hoping I can get some advice about a new opportunity. I currently make $60K a year as desktop Support in NYC and was offered a entry level Network Engineer Position for $50K. I always wanted to get into the network field since I got my Network+ Cert, should I take the pay cut or wait and look for more opportunities? [link] [comments]  |
| How to let my boss know I'm underwater (should I even?) Posted: 30 Dec 2019 08:33 PM PST Hey guys, I've been a sysadmin at my current employer for 4 years, and I've been running it alone for the past year or so. When the previous sysadmin left (my boss), we hired on a MSP thinking they would be able to close the gap but the workload ended up falling on me. I was able to juggle the workload for a year, but now I'm seriously underwater and I don't have anywhere to ask for help. I've brought up my concerns with my boss but he's preoccupied with his own department and I have to fight for his time. We used to have IT meetings everyday but that's no longer the case. Whenever I bring up my concerns he tells me to bring it up with the MSP who inevitably pawns it back to me. I've spent the past year onboarding the MSP and writing documentation, but they still can't hold their own. They're hesitant to deploy anyone on-site and are experts at deflecting tickets, they've distanced themselves from desktop support/workstation builds and when they are on-site they retreat to the server room, work on non-critical tasks, and preoccupy themselves with their own agenda, (i.e. combing through the event log) I'm so bogged down with desktop support tickets that I haven't been able to work on priority tickets and develop a strategy. We have no backup solution for our workstations. We have over 30 PCs that are still running Windows 7 and the clock to EOL is counting down. There's no IT strategy, just me constantly putting out fires and I'm fighting this inner feeling of impending doom. To make matters worse, we just went through a reorganization and for a minute there I thought I was going to be outsourced. We have a new gung ho CEO that's been cutting our sales and product line. He has direct power over my boss and it feels like my job is stuck in limbo and I have been seriously considered quitting. What should I do before I pull the plug? [link] [comments]  |
| Posted: 30 Dec 2019 07:58 PM PST After doing retail management for the past 8 years, I've taken a 3 month contract with TEKsystems in a deployment role. The contract is nearing it's end date and I'm trying to get my next role lined up. I wanted adjust my LinkedIn settings to show that I am "Open to job opportunities" but it required me to list at least 5 job titles I would be interested in. I'm not sure exactly how this feature works or how to best utilize it. I worry that listing certain jobs may hurt me for other jobs I'm applying for; say a recruiter looks me up and sees the titles I'm interested in, and that doesn't line up with what they may have envisioned for me. Is there any advice you can share on how to best utilize this feature? Right now, it looks like this, but I would love to learn how I can do better. [link] [comments]  |
| Should I skip the trifecta and go straight for CCNA? Posted: 30 Dec 2019 01:42 PM PST I already have a 40k desktop support job. And I was thinking of reading a Net+ book first but is this a good idea? [link] [comments]  |
| Where are the night-time IT/help desk jobs? Posted: 31 Dec 2019 02:16 AM PST I live in Newport, Rhode Island. I'm working on my Bachelor's in Computer Science full time (17 credit hours in Spring 2020) and work ~28 hours a week. I don't have any certifications yet, but am planning to work on A+, Security+, and Network+ this spring. Right now, my job schedule is fine. It's pretty much the same days off every week and I only work during the day. During Fall 2020, however, the courses I need to take are only available during the day. All the jobs I've been able to find in the IT/Help desk fields are full time and/or day jobs. Any tips on where to find these mythical creatures? [link] [comments]  |
| Posted: 30 Dec 2019 02:30 PM PST Hello all, I have an annual review coming up. I am currently T2 helpdesk and am being promoted to a Cybersecurity Analyst or Cybersecurity Engineer (or some other variation on that title) at the MSP that I work for, that services SMB/SME clients. This cybersec/infosec position was created for me, and the CISO and I will be the only two employees of this department. I have been here for a year and a half doing T1 work, and half T2 work, in a mostly windows environment. In the last few months, I've been doing some serious scripting, automation both in Powershell and Python, and have become the resident Linux expert thanks to my sprawling homelab. Credentials: I have a Bachelors in Computer Science from a 4-year state school. Certifications: I have the following certs, and earned all of them in the last year and a half I've been at this job: - CompTIA A+ - CompTIA Net+ - CompTIA Sec+ - CompTIA CySA+ - Azure AZ-900 Experience: 1.5 years as a T1 / T2, with some T3 stuff thrown in there for good measure. I consider myself pretty well versed in Linux, Ppowershell, and Python, (I'm the only one who knows Python at all in my company, and only one of three people who knows Powershell, and one of two who know Linux). I spend free time automating stuff like full disk alerts in our RMM tool and account management in AD and Azure/O365 stuff, but my usual day to day the last few months, while this transition has been ramping up have been like incident response, vulnerability management, vulnerability scanning, My job duties after this promotion will be SIEM management, vulnerability scanning and management, Bitlocker/MFA deployments, policy writing, incident response, making sure our clients renew their SSL certs, etc. My annual review is coming up in a few weeks, and I want to go in there armed with some good stuff that will help me get a raise. I currently make 55k in Washington D.C. area, and the average for a Cybersecurity analyst in this area is making $84k, but I know that I technically have less than 3 months of cybersecurity experience, so the $84k figure is likely out of reach. What would be a fair wage for me? For reference, I have pretty great benefits/perks/insurance, but I still feel that $55k is pretty low for my area and my skills and my certs/degree. So what do you guys think? Am I just being greedy? I currently have no idea what they're going to offer but I would bet it would be more than the $55k I get currently, but I would be shocked it if would be the $84k average figure I found. Other than that, do you guys have any tips for salary negotiations? Or any insight into my situation? This is my first job that isn't physical labor, and I am 25 y. o., this was my first job out of college. Thanks [link] [comments]  |
| I'm bad at my new (+- 5 months) datacenter networking job and not sure how to improve. Posted: 30 Dec 2019 11:50 PM PST Hey everybody. Quick introduction. I started in IT from a non-IT background (masters degree in biology) in 2014 and worked my way up from help desk to help desk team lead and from there to a more technical role that could be seen as junior sysadmin with some direct customer support. All seemed well; according to my bosses I always exceeded expectations and racked up many certifications. I work at the HQ of a multinational and was approached by the team lead of the data center team about 6 months ago, right after I received my CCNA. As I really enjoyed the networking presented in CCNA, I was eager to make a switch from sysadmin to networking. I was wary, however: datacenter work for a multinational far exceeds the scope of CCNA, which would be much better suited to a junior campus networking engineer. They were sure I'd be up for the job, however, and promised me every kind of assistance along the way. Since starting here, I'm not really "feeling" it: - The documentation, like the environment itself (lots of legacy networks from past mergers), is an absolute mess. There are some scattered diagrams here and there of specific parts of our huge, fragmented network. All come with the caveat: "oh, these aren't really up to date". Even then, I struggle to understand what they represent. - I've had no training period. The people, while friendly, are very introverted. Which is fine - so am I. They're always very busy however, and I can't get them to really show me how they're working through their issues in an effort to learn their troubleshooting skills. Every time I ask, they're usually too busy. On the rare occasion that they do have time to explain what they're working on, I'm having trouble following due to the mishmash of advanced networking terminology and terms specific to our environment (introduced by the architects). I make a habit of writing these down in the hopes of looking it up, but end up similarly confused as I'm still missing the bigger picture. - I think I'm to blame, too. The first months I lived and breathed trying to learn all that stuff. I remained confused. I have since become frustrated, burnt out and quit trying to learn. I simply don't know where to begin and when I'm home I'm just really mentally tired from all things networking. I used to have fun learning new things. I'm not afraid for my job. My job is very well protected and I'm sure I'd be able be placed somewhere else. I've told as much to my boss, to who I admitted that I just don't think I'm cut out for this position. He asked me to have a little bit more faith in myself and give it 6 more months at least. I promised him I would, and I really want to make the best of it for their sake and mine. I'm just so lost about where to start. Has any of you ever been in this position? Do you have any advice for me? [link] [comments]  |
| Will taking a break from IT hurt me in the long run? Posted: 30 Dec 2019 10:25 AM PST I recently graduated with a degree in Network Administration and Infosec. I landed a contract job not long after I graduated in Service Desk. This position went bad much faster than I thought (less than a month) and they let me go because they had said that I wasn't fast enough for them and my multitasking ability wasn't enough. This killed my confidence and I have since then I went back to my non IT-related job and am there currently. This happened back in August and since then I've been trying to get certified and learn how to do certain things better. My worry is that if I take too long it is going to make it so I can't get back into it and employers will write me off. Do I have to do contract positions because it seems like I have really bad luck with contract positions [link] [comments]  |
| Posted: 30 Dec 2019 10:38 PM PST Hey guys, Currently i just finished my contract as an expat so i`m looking now at some career choices and one of them is mobile core engineer for 5g. Any idea what certs would prepare someone to become a 5G IP engineer dealing with mobile core/radio access IP networks? Lastly do you guys think this path has growth? Compared to like cloud (Azure/AWS/Private cloud) I`m going to be 26 in January so I really want choose a good career path to specialise in My back round is 5 years experience in a mix of ISP (SDH/DWDM/IS-IS/BGP/Qwilt Caches/GPON/akamai) and in enterprise (OSPF/BGP/AD/basic azure etc) [link] [comments]  |
| Are help desk programs easy to learn? Posted: 30 Dec 2019 05:34 PM PST ^ Are these programs easy to learn if, for example, you work somewhere and use Zen desk for say 3yrs all of a sudden they change to Fresh desk. Whatever the change are programs generally easy to pick up? Thanks:) [link] [comments]  |
| Opportunities to work from home for seasoned System Admin? Posted: 30 Dec 2019 11:18 AM PST Looking to leave my current position after 8 years to find something new and working from home has crossed my mind. Can any of you fellow professionals recommend any good resources to find IT jobs that allow work from home? Thanks for any advice. [link] [comments]  |
| Will this promotion hinder me in the long run? Posted: 30 Dec 2019 08:41 PM PST tldr at bottom CONTEXT: One year college grad with a Bachelor's in Computer Networking. I worked my way through college doing IT helpdesk / junior sysadmin work. PRESENT DAY: Im currently a customer support engineer at a SaaS startup that sells a monitoring software used by dev ops, sys admins, software engineers, etc. After 1 year I am looking for a more technical challenge but am underqualified for one at the moment. My scripting isn't where it needs to be and am simultaneously plateauing in my current role. I started looking at junior development jobs where I could be eased and brought up as a transition. Transitioning here would be too soon as it stands. The dev team in my office is minuscule compared to our HQ so if we hire here I'd need to more qualified. DECISION: A week into applying to new jobs I am offered a promotion from a support engineer to a CSE (customer success engineer). Difference being I would own a segment of accounts that I onboard, ensure they are utillizing the product effectively, are happy, and help with large scale requests / issues. My current role is much more 'helpdesky' where any client can come and request something. So there's a lot of redundant small tasks. At the end of the day I am passionate about the tech and want to challenge myself in some sort of R&D role. Whether its devops, backend engineering, or something else I'm not sure. My issue is a promototion to CSE is a lot more business facing. A lot more meetings, conferences, etc instead of time in front of a screen learning something new. On the other hand, it will be a good pay bump and will help me learn more specific use cases and dig deeper into various environments used by such engineers. Seeing as we are a monitoring service, our software has to integrate with whatever technologies they're leveraging. Things like docker, k8s, AWS, Azure just to name a few. I believe if I take this role for a year & get going on gaining some certifications, I could be able to present myself as a good candidate for an engineering role somewhere. Ideally, I believe the proper promotion for me would be second tier support. This way I would be digging deep into bigger technical issues than i'm dealing with currently, and focus entirely on the tech. I could focus on sinking my teeth into 2 or 3 things instead of doing 10 small things everyday. Communicating with the customer, onboarding, and all the extra business facing BS would not play a part. QUESTION: Would the promotion offered to me as a CSE be a step in the wrong direction for moving into R&D in the future? While its a promotion, I feel its a step in the wrong direction. More of a business focused sense. However, it would teach me some new tech along the way. Would this job be worth in the long run if I evaluate and look to move again in a year? Or should I stay in support and perhaps get a second tier promotion somewhere down the line? (I feel this gives a more straightened path to R&D). Should I stay in 1st tier and take my chances in finding someone that would higher someone who may not be totally qualified? Basically, any input would be welcome. TLDR: Current job has become stagnant. Was offered promotion. Would a transition from a 1st tier support engineer to a post-sales customer success engineer be a smart path for someone looking to transition to R&D? Is this a step in a wrong direction as its more business facing? [link] [comments]  |
| When did you know you were meant for IT? (Looking for a career change) Posted: 30 Dec 2019 04:06 PM PST Little bit of background. I'm currently in the auto insurance claims field as an adjuster. I've been with the company about 2 years now and starting to feel burn out. My biggest issues with the current role I'm in is I'm constantly on the phone doing very repetitive tasks without feeling much fulfillment. I like working with people but feel like I could be doing something that has a bigger impact or at least more of a dynamic job. I have a degree in poly sci with little tech background. My roommate in college was a computer science major and is currently loving the role he's in at a programmer. For those of you who might have came from more untraditional backgrounds into the tech industry, when did you realize it was right for you and what did it take to break into the industry? [link] [comments]  |
| Networking Career Path Question Posted: 30 Dec 2019 10:33 AM PST Hello all, So I have 3 years of networking experience, mostly at the network admin level, working tickets and maintaining networks. I just obtained my CCNA R&S and my Sec+ (required by current employer), and now am starting to look towards the future of my career. I am currently going through three different ideas in my head as to where I want to specialize in networking. Start obtaining Cisco certifications and go all the way through CCIE in one or more categories, eventually obtaining the CCAr (Cisco Architect) certification? Get certs in more vendor-neutral areas such as firewalls (like Juniper, Checkpoint, Cisco ASA, etc) and Wireless (Cisco, Aruba, etc)? Or get into cloud networking and become a cloud network architect? If anyone has any ideas or opinions, please feel free to share, thanks. [link] [comments]  |
| Should I bother having this on my resume? Posted: 30 Dec 2019 05:29 PM PST ^ At the moment I have on my resume that I'm currently studying ITIL v4. Should bother having it on there given the fact it's not finished? Should I just take it off at put it back on if a job comes up where it's relevant? [link] [comments]  |
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