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    Saturday, October 26, 2019

    IT Career Did I lose my offer?

    IT Career Did I lose my offer?


    Did I lose my offer?

    Posted: 26 Oct 2019 07:23 AM PDT

    Have a job offer from company A for $100k for a position that has no professional growth and no job security and have to move back to a location a couple states away. Just received an offer for $65k from Company B for a position locally for a position that I have a passion for and can see myself in long term on Thursday night. After back and forth emails got it brought up to $68k and have been ghosted by the HR rep I've been working with since I asked for $79k with a sign on bonus. Did I blow it ?

    submitted by /u/nicckk_loco
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    Anything special about applying to a job out of town/state fresh out of college?

    Posted: 25 Oct 2019 08:09 PM PDT

    Hi, so I graduate in May of 2020 and am already thinking about the job search. Long story but I've been going to school online living with my parents due to health and financial concerns. My town has no IT options, it is a small oil and agriculture town in Oklahoma. I'm looking to stay within about 6 hours of home to include metro areas such as Oklahoma City, Tulsa, Dallas - Ft. Worth, and Wichita KS, as well as smaller cities like Wichita Falls, Tx, and Lawton, OK.

    I've read that it can be hard to get interviews if you don't have a local address. I don't expect any company to pay me relocating expenses and have a couple thousand in the bank for that very purpose. Is it necessary to establish a PO box in the city you are applying in? Or do companies understand you are fresh out of college looking for a spot to settle down and start a career? Also, I have read it is necessary to start applying a few months before graduation because of the time it takes to actually land a job. How soon is too early to start applying for jobs wanting to start in mid May? March, April? Thanks in advance!

    submitted by /u/kyleW_ne
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    For military personel deployed overseas, what IT certs can they complete and test for online without a testing center?

    Posted: 26 Oct 2019 09:14 AM PDT

    Asking for a friend...

    submitted by /u/Ninebreaker40k
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    What should my concentration be?

    Posted: 26 Oct 2019 08:42 AM PDT

    I am in college and was planning on getting an associates degree in IT with a concentration in Cyber Security but I have crazy adhd and can't sit down for too long. Are there jobs like the Comcast pole workers, wiring, things that you have to move around etc. that pay well. Should I have a concentration in Networking if that's the case? I like moving around.

    submitted by /u/Fossil-Dude
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    How long should I stay at MSP?

    Posted: 26 Oct 2019 06:49 AM PDT

    I am coming from a job where I was the sole internal IT guy at a non-profit with no budget and crappy technology with corporate values from the 1980s. So the idea of going to a forward-thinking startup vibe seemed like a good idea. I'm a month in and I can already see some problems or compatibility issues with my thinking and the MSP. My philosophy is to get the job done and make sure everyone is happy and that is what they sold me their philosophy was. However, there have been multiple times in the past week when I was given wrong information when I went on site. 2 of those times I didn't have the right cable adapter for dual monitor setup because the client either said he had the right cables, or it needed a special adapter we don't regularly carry in stock. I had to go to the store once to buy a cable but then was yelled at for buying the "wrong one," even though the solution worked...

    This last job I did on friday, I was told to set up four computers and one of them would be used for a new employee starting. This was after my manager called them six times to get the info. Turns out there was 5 computers, and the front desk lady was being anal about me going upstairs to set up the computers in a secure location by myself. These computers were right in the box so I had to set up one which took about half an hour. I was taking "too long" and the business was closing at 5 so I was told to leave the other computers alone for now...

    I can see a few issues here.

    1. Crappy manager who thinks I'm an idiot. He double checks all my work and yells at me when I browse the internet because I "haven't proven myself," despite closing most of my tickets in 15 mins and having nearly 70 billable hours.
    2. Crappy organization and documentation/being unprepared for shit. I could have easily avoided friday's mess if I had the right cables and info.
    3. Politics/Billing- When I was internal IT this didn't seem to matter that much, as long as I was onsite I could finish the job at my leisure. At the MSP, things get sloppy probably due to politics and billing issues with clients, I'm guessing.
    4. In my monthly review the CEO said I was too quiet, yeah that's because most of the techs talk about video games or anime, neither of which I have any interest in. There's also a very bro-y fratboy douchebag type conversational vibe there which I tend to not participate in.

    Am I having a hard time transitioning from Internal to MSP? Am I not compatible with this workplace? Are they as bad as I think? Or is this just normal getting used to things at a new IT Job? This is my highest level IT position yet, tier 2 support and maybe they have different ideas of what a Tier 2 is than I do?

    submitted by /u/moderatenerd
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    Actual work hours...

    Posted: 25 Oct 2019 02:20 PM PDT

    I am wondering how many hours a day you actually work as a System Admin or Network Engineer? And comparing to a Software Engineer do System Engineers and Network Engineers work more on an average in a day? And which of these jobs is more stressful? Tiring?

    To me, Software Engineers would be working more since network or system engineers would not be working unless there is a problem? Do they just surf the net? I have no experience though just opinion

    submitted by /u/UniqueAway
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    Career/Certification path advice?

    Posted: 26 Oct 2019 06:52 AM PDT

    So, I have 5 years working in an enterprise NOC, I am now working in as a Level 2 Network Data Center Technician. I dont have any certifications, and was wondering which direction I should go to further advance my career.

    I am interested in security, but would also stick with routing/net support if need be.

    I am definently going to get my CCNA in the next few months, but what should I focus on after that? CEH, Linux LPIC, security+, cloud? What would be most beneficial to get?

    submitted by /u/R3ax
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    Job scope creep, no promotion or incentive to reflect efforts

    Posted: 26 Oct 2019 09:17 AM PDT

    I have a question for the community related to job scope creep and promotion/career growth.

    I am a senior level SysAdmin at a medium'ish company. I oversee IT Ops and have gotten pulled into some other areas that I really enjoy, but now that a few more areas of responsibility have piled on it feels like I am now out-of-scope for my original job. In addition to my everyday oversight and admin responsibilities, I am now the author of the DRP and IRP for my company, rescanning for and planning/coordinating vulnerability remediation, and lightweight incident auditing/handling . I only have a bit of background in IT Security and no real background in IT management. I feel stretched thin, and I've learned a lot in the process, but I feel like there is no incentive being presented for all these added responsibilities. I am a very stalwart and reliable individual, who always gets the job done—sometimes in my own time or after hours.

    I've tried asking my boss to be promoted since it seems I'm doing some more thought leadership and owning a fair number of processes, but the conversation didn't really go anywhere. I feel frustrated and taken for granted right now. I've called my recruiter and tried to kick off my search because I feel a bit trapped.

    What would you do in my situation, in either case: (1) to stay and negotiate the internal politics or (2) to leave for another company? Is what I'm asking for unreasonable?

    Thanks for your input!

    submitted by /u/ChoralSysAdmin
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    Resume help for helpdesk.

    Posted: 26 Oct 2019 09:13 AM PDT

    Hello, I am looking for a full time help desk job and was wondering if someone experienced could help me clean up my resume. This is about 1.5 pages in Word. Should I try and condense it down to one page? I am currently working on my A+ cert and have good customer service skills. Any help appreciated. :)

    Here it is:

    First M. Last

    City, ST 99999 | 555-555-5555 | email@email.com

    Skills & Abilities

    · Mac and Windows 7,8,10 experience

    · PC building and troubleshooting

    · Android, IOS and Microsoft Office

    · Printer, Web cameras and other peripherals install and troubleshooting

    (This will go to the right of the above bullets(

    · Built WordPress websites

    · 3+ years customer experience

    · Ability to build rapport and convey empathy when working with customers

    · Great at picking up new skills and new technologies

    Experience

    student| School Name Technical College| August 2019 - present

    · PC Troubleshooting, building, repairing as well as basic Networks and Peripherals

    · Working on A+, Linux+, CySA+, Network+ and Security+

    Consultant | Self Employed | June 2014 - present

    · Defragment Hard Drives

    · Install Legacy programs in Windows 10

    · Update Router Firmware

    · Speed up slow computers

    · Back up hard drives

    · Desktop support for 4 users helping with software issues

    · Update computers to Windows 10 from Windows 7

    · BIOS virus scan

    · Share Files on a homegroup

    server| Restaurant Name | June 2018 - present

    · Customer service in a fast paced and stressful environment

    · Prioritization while remembering many things at once and multitasking

    server | Restaurant Name | May 2017 – august 2018

    · Customer service while, maintaining a clean work environment and building good customer rapport

    caregiver | Employer Name | may 2011 – january 2017

    · Reported changes in client's physical, mental and/or emotional health to family

    · Taught special needs adult basic things like drinking from a cup, puzzles, getting dressed, fist bump, names of animals and common items, motor skills, etc.

    · Had to keep calm when he had tantrums and handle extremely stressful situations calmly

    · Administer medication and help him when he had seizures

    · Feed, bathe, take to appointments, walk at parks, go to events

    · Was able to handle emergency and unforeseen situations

    Customer Service Rep | Employer Name | Intermittent 2009 – 2010

    · Train new hires in sales, account and billing issues, setting up new orders, and some troubleshooting

    · Took inbound phone calls for current customers and new customers

    · Sold Qwest DSL Internet, landline service, DirecTV, and Verizon Cellphones

    · Convey empathy and build rapport to help angry customers

    · Interviewed customers to see what they need to upsell products/ make happier customers

    · Light troubleshooting involving internet issues, or transfer to IT department

    Education

    INFORMATION TECHNOLOGY | OGDEN WEBER APPLIED TECHNOLOGY COLLEGE

    · Currently enrolled at the OWATC for Information Technology and working on industry certifications: A+, Sec +, Net +, Linux +, CySA +, Microsoft Windows MCSA – desktop client, server, Active Directory, and Power Shell

    High School Diploma | May 2008 | Weber High School

    · Major: General high school studies.

    Hobbies

    · Built a mid-range gaming Computer.

    · Set up Domain names and hosting and built WordPress website with genesis framework.

    · Install Linux on Windows 10

    · Setting up multiple monitors or displaying laptop to television.

    · Keeping up to date with the latest tech. (Smartphones, laptops, headphones, PCs, etc.)

    · Started MIT online "Intro to computer Science" class.

    submitted by /u/spiderbatmanturtle
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    What are some chill/low-stress IT jobs?

    Posted: 26 Oct 2019 09:09 AM PDT

    What IT jobs or industry should one be aiming for if you only want a stable and long-term job preferably with lots of downtime? As long as it has OK pay with annual raises adjusted to the cost of living, do these type of jobs exist?

    submitted by /u/kingkupal
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    Question On Learning Basic Technician Skills

    Posted: 26 Oct 2019 07:56 AM PDT

    Hey I keep seeing jobs posted on this labor site for people doing basic computer setups, installing printers and the like, sometimes even doing things like installing an overhead projector

    So how do I learn how to do this? My background is in web dev stuff like html css and some Photoshop graphic design. I really lack any mechanical skill but I would like to pick up these jobs because I think it would be a good way to make an extrs 50 or 100 bucks once in awhile and maybe help out my resume

    submitted by /u/uglybaldmofo
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    Is an online bachelor's degree okay?

    Posted: 26 Oct 2019 07:55 AM PDT

    My situation might necessitate me to work full-time, but of course I know how important the degree is in the job market these days. Of course I am avoiding schools like Pheonix and Devry. I considered WGU but ultimately I now feel that an online program from a brick and mortar school is the best choice. So say I go to a school like Penn State online, but I live in Virginia, would it raise eyebrows when HR reviews my resume? And would I still be able to get internships being an online student and all, or would networking be harder?

    submitted by /u/IT313
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    Question born of pure curiosity:

    Posted: 26 Oct 2019 07:46 AM PDT

    As the title suggests, I was just curious, for those of you with IT careers in medical marijuana states: are your employers allowing cardholders to use their medicine without repercussion or do we still have a ways to go before we get there? How common are drug tests in the IT field in General? Luckily I don't have to worry about it but I thought of this after seeing a news piece about my state beginning to dispense sometime next year.

    submitted by /u/theclicommander
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    Computer Network Security Technician

    Posted: 25 Oct 2019 06:13 PM PDT

    My local community college offers Computer Network Technician and Computer Network Security Technician courses. I'm primarily thinking about going to try to become a radiologic tech, but only 10% of those that apply get in, so I need an alternative path once that fails. Is this a solid career path?

    I'm very good with technology, but I'm not good with people so much. Is it easy enough to get a job as a Computer Network Security Technician? I don't want to live in a big city if that matters.

    submitted by /u/remorseless_skeptic
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    SlightBook - Pocket Friend To Help Attend Interviews

    Posted: 25 Oct 2019 11:10 PM PDT

    Google Cloud Platform Associate Certification

    Posted: 25 Oct 2019 06:34 PM PDT

    Hello all,

    I am currently a junior in college working on getting my IT degree. I work help desk and have had IT jobs for a while now. I just got into GCP am really interested in it. I was looking into possibly getting the GCP associate cert so that I can get more involved with it. I was just wondering how people learned and got prepared for the exam. I personally love videos explaining things, but there doesn't seem to be to many videos on it. I appreciate that help!

    submitted by /u/JSO1998
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    Can I be an IT major if I am colorblind?

    Posted: 25 Oct 2019 03:10 PM PDT

    Backstory. I just got back from MEPS to join the military in hopes to become an IT specialist. However I got turned away due to me being colorblind. I can see red green just fine but I failed all of the numbers within color cards. So since I can't get an IT job being colorblind in the military, does that Mean that I'm truly at a disadvantage when I try to look for a job in the IT field. Help plz cause idk what to do with my life now.

    submitted by /u/darkstar67678
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    What title fits this job?

    Posted: 26 Oct 2019 04:00 AM PDT

    I am in an entry level IT job requiring a TS/SCI on a gov base working a contract. Advertised as Help Desk Tier 1 I work side by side with Tier 2s who do much of the same thing who let me do what is needed by giving me their enable priviledges. We respond to phone calls from different sites requesting assistance with issues, eithering creating tickets or resolving them on a spot or escalating the ticket.

    Monitoring the network for outages across many sites, or implementing/fixing port/network service requests. I get hands on with routers, switches, ACLs, also maintaining crypto programs. The plus side there is nothing wrong if I don't know how to do something as the T2s we have are great at teaching/helping. Some have been here over 10 years and are retired military, and are just T1/T2

    Since being here the position has been called more like a Network Monitor, but some T2s have the title of Network Engineer, though.

    I just feel that Help Desk T1 seems a little off compared to what we actually do, since if you have the knowledge to do something someone will let you give it a shot. I just think the title Network Monitor is a little less than what the role actually does.

    submitted by /u/burts_cheese
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    Cybersecurity vs Information Systems Masters

    Posted: 25 Oct 2019 09:16 PM PDT

    Hello everyone, I earned my bachelor's in Information Systems and I am currently in the cyber field and I plan on earning my CEH soon. I am currently looking to pursue a Master's paid for by my company but I am unsure whether I should go for a Cybersecurity Masters or an Information Systems/IT Masters. I am afraid that if I choose Cybersecurity for my Master's, it might be too much of a niche and it may prevent me from moving onto other fields of IT if I do decide to move out of cyber down the line. Would earning an Information Systems degree be more practical in this case, especially if I do decide to focus on getting certifications on my own?

    submitted by /u/robot1717
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    Advice for Cyber Security career

    Posted: 25 Oct 2019 01:50 PM PDT

    Hello, I am wanting to get into the Cyber Security field but I am unsure what part to go for. I'm currently 18 and a UK college student,so I'm in the stage of applying to universities and apprenticeships.

    For the cyber security career, would a traditional uni degree or degree apprenticeship be the better option?

    submitted by /u/BradzMadz
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    I messed up..

    Posted: 25 Oct 2019 04:03 PM PDT

    Edit: I also defragmented the hard drive

    So long story short, I lost a clients data on her personal computer. She had malware on her computer so I nuked the system and did a fresh install of windows and deleted the 9 partitions from the hard drive. She's didn't need the hard drive partitioned so I'm not sure why it was partitioned like that. But I was wondering if you guys know of any way to get her data back. There are no restore points fyi. I know this is career questions but maybe someone could points me to someone that can help?

    Btw: I backed up the one thing she said she needed and when I asked if she needed anything else backed up she said no.

    submitted by /u/spiderbatmanturtle
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    Advice for a Newbie

    Posted: 25 Oct 2019 05:24 PM PDT

    I decided to go back to college in January of this year shortly after my 30th and found myself in the Information Technology department of my community college. While I'm doing great in my classes, I'm terrified I'm not going to be able to actually PERFORM when I come face-to-face with a task in a job setting. I have no prior experience with computers before these courses. I don't want to just be able to regurgitate this information, I want to KNOW what the hell I'm doing and understand it.

    I'm going to attempt to take my A+ Cert in January after my semester and begin my Cisco Certs after my upcoming Server classes in the spring.

    Any advice or words of wisdom for a former Liberal Arts major?

    submitted by /u/ChibiRyuujin
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    2 job offers, which should I take? Amazon Professional Svc's team or SRE

    Posted: 25 Oct 2019 02:48 PM PDT

    First - DevOps Consultant for Amazon on the Professional Services team

    Second - Site Reliability Engineer at a fairly well-known but non-FAANG company

    Same base pay and bonus amount (although different payout timelines). Amazon has better stocks but if I leave in the first 2 years the difference is negligible.

    Both roles seem challenging as well as rewarding but I'm leaning towards Amazon strictly for the resume bump. Anyone have insight on working for Amazon in the Professional Services team?

    submitted by /u/Devops_throwaway1234
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    Opinions on this job offer please!

    Posted: 25 Oct 2019 02:47 PM PDT

    Hey all. Some background on me, 26 years old, 2 years of electrical work experience, 2 years Call center/customer service experience, 1.5 years Lab tech in R&D engineering lab, and recently a 2 week data center tech contract job. No certifications or college degree. Fortunately always been able to find decent paying work, though I need to build a foundation for a career. Recently offered a contract job (3-6 months in length) as a computer technician, re-imaging machines from win7 to win10, then providing support after the deployment. This is for a large Hospital system, w/ multiple locations. Pay is $20 an hour and I do think this will provide me with good experience and networking opportunities in the field. The staffing agency also provides resources and assistance w/ obtaining certifications. I am definitely leaning towards taking the opportunity, but would love to get some of your opinions on this path as a way to get my foot in the door. Thanks!

    submitted by /u/Teeshot7
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