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    Friday, August 16, 2019

    IT Career Is it normal for me to jump into so many fields in IT?

    IT Career Is it normal for me to jump into so many fields in IT?


    Is it normal for me to jump into so many fields in IT?

    Posted: 16 Aug 2019 05:18 AM PDT

    After graduating with a diploma, I started my first work as a technical support guy for a public school, then I went on to doing help desk support before moving on to supporting clients in hardware and systems for a Hong Kong-based company. In that time I learned about SLAs, enterprise architecture, and most importantly, the soft skills needed to interact with clients on-site (fixing hardware problems) and in the duration of a project (installing new computers purchased from my company).

    When I graduated with a degree in another city, I plied my trade on the backs of Ruby, Python, PHP and Java as a web developer and application programmer. I did one year stint supporting and developing enterprise software — SAP C4C, a cloud based ERP system — before I returned back to my home country. I had 4 months working on Azure, Google Cloud and AWS & learnt immensely about VPC, load balancing, managed instance groups and VMSS.

    Now I moving on to doing business intelligence and data warehousing for a public sector, at the back of my SAP and web development experience handling large amounts of data.

    I sometimes tell myself, "Is this real? Is this fantasy?" Having experience in so many fields made me feel like I might be a jack of all trades. Eventually I wanted to start either a consultancy firm, an MSP or even becoming a PMP-certified project manager, but... I don't know. I know I'm very passionate about IT, it's just that I am worried I might be too horizontal in my skillset.

    What is your advice for me who have been jumping so many jobs in the field of IT with vastly different field experience?

    submitted by /u/hopeinson
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    People who have worked as a service desk, once you had outgrown the position, where did you go to from there?

    Posted: 16 Aug 2019 05:53 AM PDT

    Currently working as a service desk myself, been working this job for a month now. A+ and N+ Certified, and also got my 740 and 741 Microsoft certs. Enjoying the job, despite the ups and downs, but that's part of the job. Was wondering if you could share your experiences, and where you went to from there

    submitted by /u/rekt25
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    Realizing I know a lot less about computers than I thought. Where should I aim my focus?

    Posted: 15 Aug 2019 08:37 PM PDT

    Hey everyone.

    I have a degree in education and had a job doing a lot of people management. I maxed out and wasn't making that much money, so I made the switch to IT.

    I start a help desk job on Monday, and will mainly be doing mobile phone support (helping people with their issues with phones). I think I can handle this aspect fine, and the place I'm starting at is going to give me good training.

    I'm looking into certifications, and really confused. I was thinking about getting Security+ and AWS Cloud. Is that a good way to go? A lot of what I look into is just confusing as hell, and I don't really know where to get started. I can do the Michael Meyers udemy course for Security+ (I have it purchased) but even that is scary- it's $330 for the exam and I'm not exactly doing well financially. The AWS stuff seems interesting, but I have no idea how applicable it is.

    How long should I stay at my current place before looking for new opportunities? I'll be making around $35k a year, which is a decent start but not where I want to be.

    submitted by /u/ButtFarts2019
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    Can you be hired from only phone interviews?

    Posted: 16 Aug 2019 08:29 AM PDT

    I am just curious and trying to get a consensus. Has anyone ever been hired for a job from only doing phone interviews? I have an interview with a company that is about an hour away from where I live. I interviewed with them several months ago but did not get offered the job but they contacted me again to apply for another job. My next interview is over the phone and they plan to make a decision by the end of next week. So I am curious if anyone has ever been hired from only phone interviews or heard of anyone being hired just from phone interviews.

    submitted by /u/ncsdiamondstud2
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    First IT Job

    Posted: 16 Aug 2019 01:18 AM PDT

    Hi all, I'm wondering how is everyone started their career in IT especially getting the first job, I've been applying to every job ads for almost 2 months and I manage to land a couple of interviews but still no luck since I only have a 4 months of internship experiences with College diploma, A+ Net+ and Linux+ and have no Driver's license.

    QUESTION: How long did you guys land your first IT Job?

    submitted by /u/Jihyo_Park
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    Career in IT as an admin or IT management

    Posted: 16 Aug 2019 09:41 AM PDT

    I'm going to attend WGU as it's all online,my preference, and has a good reputation and accreditation. I was looking to enroll in the bachelor's of IT but I do not meet the requirements. My current associates is in the legal field. I would have to attend or get at least one certification before enrolling in that program since I have zero IT experience. Since my work background is primarily in offices and sort of management I was considering the BS in information technology management. My first choice is IT as opposed to the business side of it. Can anyone give me an insight and their preference?

    submitted by /u/ElevateTheMind
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    Anyone with experience interviewing for 911/Emergency Services?

    Posted: 16 Aug 2019 09:28 AM PDT

    I've got an interview coming up for an IT role at a 911/Emergency Services place and was curious if anyone else has had any experience with this before? I've honestly only ever had 4 real job interviews in my lifetime, and only 2 of those were for IT positions. I've been in IT for just under 10 years, started as a help desk technician and now working as network admin for a small non-profit school. So I'm pretty confident with my general technical knowledge, just more or less curious about what an in-person interview at a place like this would be like. I appreciate any feedback or advice!

    submitted by /u/onetontonkatruck
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    Question about omitting Master degree on my resume.

    Posted: 16 Aug 2019 09:02 AM PDT

    Currently I'm studying for B.S. in Information Technology I will graduate in 2021. After that, I have a spare 3 years to do something because I have sciatica nerve pain on one of my leg. In that time I was going to go straight ahead for the Master Degree in Cyber security. My question is can I omit the Master Degree on my resume and then add it back to the resume once I have 1 or 2 years of entry level experience? Thank you in advance my friends.

    submitted by /u/UnkleGrampa
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    Law firm focused MSP experience?

    Posted: 16 Aug 2019 08:00 AM PDT

    Hi, your neighborhood masochist here. I work as a solo sysadmin at a law firm (jack of all trades + budgetting and vendor mgmt) and am interviewing currently with an MSP who focuses on law firms. In our initial talks, they were hesitant to describe the true scope of work, other than "we don't hire low level technicians because they'll get eaten alive" and the manager himself saying he took a nap last night in lieu of sleep. In all seriousness, it seems like a highly technical role that I would enjoy, but I want to ask what your preconceptions/experiences are with MSPs in general, especially if you've worked with law firms from the vendor side before.

    Thanks!

    submitted by /u/mightlosemyjacket
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    Should I learn more IT, as college student who is undecided

    Posted: 16 Aug 2019 07:57 AM PDT

    Hello everyone, I'm posting here as I want some opinions about whether I should pursue IT at all. I'm going to be a sophomore in college and I'm undecided on a major, the two I was looking at mainly were communications (which I've taken several classes for) and geography. But, I'm unsure of both and what I'd do with them after school.

    In terms of IT, I've been into computers for years, and worked at a local fix-it store in high school, I never got into programming/coding though, thus I didn't consider a Computer Science degree. I know a lot about operating systems, computer hardware, putting together PC's and stuff like that, but I'm not well versed in networks and that sort of stuff on IT certifications. I'm good at setting up individual computers, fixing basic PC/Mac problems, and I know the computer components.

    Basically, my question is, with my basic understanding of how computers function, would I be able to get the hang of more technical IT curriculum more easily? I'm looking like more of a backup to my comm/geo major, and something I could start out with, getting an entry-level job after my undergrad degree.

    Thanks for your opinions, feel free to ask me questions about my computer background as I'm not sure I was detailed enough.

    submitted by /u/benval38
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    Direction: Masters or certs?

    Posted: 15 Aug 2019 06:23 PM PDT

    Hello everyone.

    I am looking advice for where to head from where I am now. I finished my bachelors degree this past December, got net+ this past April, and recently found a job with a government agency in IT acquisitions. Prior to this job I was with another government agency doing non IT work as I wanted to switch careers. The job is interesting but I want to actually work with the equipment/technology in more "traditional" network admin role.

    My current position is entry level and I will be looking for another entry level network admin/customer service role. I am currently studying for sec+ and will take the test in 2 months. Would a masters be more beneficial right now or would certs and job search be more of use to get me in the door of a job I would prefer? Thanks everyone for your help.

    submitted by /u/Billowingtree
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    W2 vs Full Time

    Posted: 16 Aug 2019 06:51 AM PDT

    So I was applying for a job at a huge company in their IT department. Then I realized that it was a one year contract job. The position would be I think awesome since it is a Network Engineer opening. But I am just curious about the contract part. What are the pros and cons? Does working contract give you more flexibility in personal life? I guess I am not too familiar with how it works. Can someone help me out?

    submitted by /u/c1sc0n00b
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    Is an MS worth it?

    Posted: 16 Aug 2019 06:40 AM PDT

    Is an MS worth it in IT? My parents are forcing me to do my MS. I currently work at a FAANG company as a devops engineer and see no need for an MS. If I do it I want to do one in cloud computing. Is that worth it? I know a lot of people just do their MBA but I dont ever want to be a manager

    submitted by /u/QuickSingh
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    Could use some help building a career path toward Information Security

    Posted: 16 Aug 2019 06:37 AM PDT

    I've been lurking this sub for several months now. I had been interested in moving into IT and was gleaning some information about all the different areas I could possibly get into. Then about six weeks ago I landed an internal audit position with my state's government. The job isn't explicitly IT audit related though I do work closely with a couple of IT auditors. My coworkers talking about their jobs with me had made an impression on me, and I think I want to eventually land a related job with the intent of moving into more technical information security work. Currently I don't have any certifications. I've been working toward getting the CompTIA A+ to get started, and I know that CompTIA also has several other certifications geared to security professionals. Then there's the CISA and CISSP offered by ISACA but I'm a long way away from the required work experience for those. Given how much literature is out there for someone like me who knows shit about IT in general, and how overwhelming it is to sift through it all on my own, I would appreciate it if anyone could be so kind as to recommend a good way to get where I want to go. I don't really have the ability to go back to school due to family obligations, so it's gonna have to be through work and certifications. Thanks in advance.

    submitted by /u/irishfornoble
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    Request for advice/insight

    Posted: 16 Aug 2019 05:41 AM PDT

    So here's my scenario:

    1) I'm an outsourced consultant/contractor for a healthcare system and have been at the place for almost a year.
    2) The healthcare system has a policy of converting consultants over to FTE after a period assuming that the person isn't too bad.
    3) A few months in, a fellow consultant from another source got converted to FTE status.
    4) Since then, I've learned that there's a budget cut in the works for the upcoming fiscal year. Part of these cuts involves the elimination of current contractors and possibly replacing them.
    5) I've heard about the eliminations from various sources, and asked my boss about it. How my boss answered it seemed evasive. He later pulled me off to the side and reassured me that the department I'm in isn't being targeted for financial reorganization.
    6) I had been eyeing the job market as I was expecting to brought on board as FTE by now, but since all this went down, I'm definitely looking for a change.

    Any advice and wisdom would be welcome.

    submitted by /u/L0pkmnj
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    How much will having Network + help my job prospects/pay?

    Posted: 16 Aug 2019 01:33 AM PDT

    I am currently A+ certified, and I have had a few call backs, but either I suck at looking for work or, A+ certified people in Houston is just too common. I need to get Network + to renew my A+ anyhow. How much will that help me starting out?

    Currently I am kinda stuck in retail. The pay is not horrible but not good at $12 an hour, but there is no room for advancement.

    Also how long should it take to prepare for the test? I am not the best at preparing for these tests. I know how to troubleshoot some things, learning that is not as bad as learning all the endless acronyms and ports etc and what they do. I might be more familiar with them off the top of my mind if I was already working in the field.

    submitted by /u/nirrtix
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    Lost and not sure how i feel

    Posted: 15 Aug 2019 03:30 PM PDT

    I am a Senior Leader for a DevOps team in Europe. And lately I have not been feeling too happy.

    The company I work for is great, I have a great leader and the rest of the team is generally
    good. Obviously we have the same type of issues most companies have but it's not so bad.
    I make a very good living, drive a really nice car, live in a very big house, etc. All the things
    that are not as important as what I will get to below. I have been doing this for a few years
    but have about 15 years experience in the industry.

    We get to use some of the latest technologies, we have great perks (training, conferences, etc)
    that most people would love to have. We are pretty much 100% aws, and because of the type
    of business we are in. We are probably years ahead of most other shops in terms of maturity.

    Our goal is to do things right. We want to automate stuff, reduce tech debt, improve quality
    and everybody is sold on that - especially management.

    As nice as that all may sound, it's not perfect. In fact, it's extremely stressful.
    I often work very long days, and it has been affect my mental health.

    So what's the problem?

    I love and miss the technical side of the job and feel like I am not doing what I want to be doing sometimes.

    I love to get my hands dirty, I love troubleshooting issues. When I do solve a technical issue, I get a sense of a rush and such. a great sense of accomplishment and feeling. I love to build things, I love learning coding, I love everything technical about this industry. All the nitty gritty details.

    At the same time, I like being a leader. I think my personality suits that. I dont think I am the
    most experienced leader, but I am good at what I do. In fact, a lot of the people I have worked with would say I am a
    phenomenal leader, and being so young I have so much room for growth and potential. I like some
    of the new experiences and challenges like creating process, improving inefficiencies etc.. We have
    completely transformed our team's (think Pheonix Project) and they are so happy with what we have
    done since it has restored a lot of their life back.

    With the recent shift to Devops and Cloud. I have been so much more interested in those things
    that I would rather spend time reading about a SDK than looking thru a report, or talking about
    other ITIL.

    At night time, I find myself trying to learn more about technical things. Coding, playing in AWS,
    making my own environments and learning as much as I can. This barely quenches my thirst, but
    it helps to keep me from feeling like I dont know anything.

    When I see people on my team having a hard time with something, I love jumping in and
    showing them how its done. When I see somebody doing something like writing a script,
    or in AWS. I kinda feel, man I wish I was doing that instead.

    Most of the times, I would rather be doing all of the above then what I actually do.
    The things that I need to do that are either part of our goals or objectives always feel
    like I need to really drag myself to get them done. And most of the times, I push them
    aside.

    I have been writing a lot of my thoughts down, and it all boils down to being confused.
    I am not sure where I should be. I guess one of the major things holding me back
    from going back to being an Engineer is the title change, and obviously it will be harder
    to find a job at this salary level. (Maybe Architect is a good choice). I am also afraid that
    I dont really know what I want, I will make the same mistake.

    My question is: Am I doing the wrong thing? I feel like I am caught in the middle. I do
    know that I am not exactly happy, but I am having a hard time figuring out what I need to do.

    Thanks

    submitted by /u/tomlostincyberspace
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    Passed Server+ today, next steps?

    Posted: 15 Aug 2019 04:29 PM PDT

    Passed my first CompTIA certification today. Have one year left in my ITM degree program, graduating May 2020. Want to work as a data center technician starting out and work up to system admin of Unix/Linux systems. What should be my next steps, Linux+, Security+?

    submitted by /u/kyleW_ne
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    IT Support interview questions

    Posted: 15 Aug 2019 08:21 PM PDT

    I Have just been offered my first ever IT Support Interview.What are some questions that you would ask a potential employee that you were interviewing,Just looking for ideas on what to look over before my interview.

    submitted by /u/Linux98
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    Just got a mentor at work

    Posted: 15 Aug 2019 04:50 PM PDT

    Long story short moved from culinary to IT 10 months ago and have been doing data at an IT company. Doing basic macros and cleaning up data. Starting working with SQL and have asked management if I could get a mentor to help. I have been using Udemy and YouTube but having a mentor I feel would help guide me better.

    Now for my question how do I use this person to help me? Having a 30 minute meeting once a week is the time I have with him. Should I ask for advice on my current projects, or what to start studying? I have never had a mentor like this and really just asking for any advice.

    Thank you,

    submitted by /u/RocoDeNiro
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    What about IT interests you the most?

    Posted: 15 Aug 2019 06:02 PM PDT

    Hi lads.

    I'm 19 and I'm working in IT. I love where I am, I love technology, and I love where I work. Recently our team has been talking about careers and progression, and when they asked me, I'm was not too sure what I want for myself. In my current role I do many things so I get a little taste of everything, but I would prefer to specialize eventually. So far what I have in mind that makes me curious is security and coding.

    I love to "make things happen" and it's such a fulfillment to show people "here's what I've done."

    I'm curious what other people love and get intrigued about IT just so I can have an idea where to take my career from here

    submitted by /u/PhantomJulien
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    Udemy versus icollege.co?

    Posted: 15 Aug 2019 05:33 PM PDT

    I want to get into IT and both these sites offer courses to pass their respective CompTIA cert exams. My friend would let me use their account for icollege for free, but I've seen one or two negative reviews. On the other hand, udemy looks pretty nice and the reviews look pretty good, and it looks more polished, but I'd have to pay like 40-50 bucks for content that covers the same material icollege does. Icollege's material doesn't look very polished. Which do you think is better? Money isn't an issue, I just want to know which is better quality, or if I can get away with using icollege to save a little money.

    submitted by /u/ctbpdx
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    What types of questions are on the CCNA test?

    Posted: 15 Aug 2019 05:05 PM PDT

    I presume the majority are multiple choice with a few labs I have to create.

    What are the labs like? What do I need to do on them? I'm guessing I would be subnetting multiple VLANs and getting them all to ping.

    Are there questions where I would have to write a few commands?

    submitted by /u/DRSteelers
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