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    Monday, August 5, 2019

    IT Career As a teenager how do I start out.

    IT Career As a teenager how do I start out.


    As a teenager how do I start out.

    Posted: 05 Aug 2019 06:54 AM PDT

    Hi I am Damien, I've been working with computers since I was 11 fixing my own problems, adding new parts, software, etc.. how would me as a fifteen year old start off in the IT field. I am passionate about computers and really want to make a career out of this. Thanks in advance. edit: thank you so much for all the help and tips instead of being discouraging like some others in different communities.

    submitted by /u/DamienAMedia
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    Here's an IT Pro Tip for all the newbies

    Posted: 05 Aug 2019 10:10 AM PDT

    For all you people looking to go into the IT field or starting out soon, here's a Pro Tip for you. If you work at an MSP, be very, very, very prepared and well rested for Mondays. Be early and clock in early if possible. Mondays are 9/10 times always hell, especially for MSP's with 150+ clients. My Monday today started at 8am (half hour before my normal start time) and I've worked on about 25 or so tickets from the time I started until the time I took lunch (about 12:30pm) and I'm still backlogged. Mondays always suck for bigger MSP's and your boss will love nothing more than you putting in that extra effort or starting your day half an hour earlier to help get things up to speed. Not only does it make your day better, it makes your colleagues days easier and better

    submitted by /u/Zakdaq8
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    Underqualified to move up???

    Posted: 05 Aug 2019 10:06 AM PDT

    Hey Reddit!

    I work for a municipality currently as a Desktop Support Technician. I've been at this positions for almost 2 years. Before I was at another municipality as an IT Intern where I did this same job for nearly 3 years. I have a bachelor's in IT, my A+, Network+, and Security+. Began working on my CCENT and CCNA, but life handed me a deck of cards that is occupying more of my time than I know what to do with so I'm going to start over on that when the new CCNA exam comes out.

    My problem is that I am So. Tired. Of. Support. I know I can never truly avoid support, but I think what I'm tired of most is the volume of level 1 support items I work with.

    I got really good at my job, and about a year ago I started shadowing our Unified Communications Specialist and he encouraged me to apply because of how much I was handling. Nearly every ticket that we got that was UC related went through me. The rest of the team gave me a new name that was a conglomerate of my current name and our UC specialist's name.

    Long story longer, I apply. Don't get the job. I don't have the certs or the experience apparently. Job has been opened a year at this point. Here we are a year later, I ask for my application to be reconsidered and still nothing. FYI the job is still open, going on year 2.

    I kind of quit handling these tickets because the job I actually took as a support tech got incredibly busy. I couldn't handle my job and the UC job at the same time. Management is now considering scaling back my Desktop Tech duties and having me go work on more UC stuff.

    I feel underqualified to move up to a SysAdmin, Network Admin, or even UC Admin role, but feel overqualified compared to my peers to be a Desktop Tech. I feel stuck. Suggestions on how to get out of support? If a job switch would be best, would I be qualified to work as some sort of Admin?

    submitted by /u/techienerd01
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    Got offered a job that pays more, has better benefits, no on-call, and at a place that is hard to get into. Problem is that it's tier 1 and I'm currently tier 2.

    Posted: 04 Aug 2019 11:41 AM PDT

    I've actually been wanting to work at this place for a few years but at the time I apied I didn't have experience. I got a job and then transferred to an IT position within the company. They only have tier 2 for some reason so that's what I got. In my time here I got and A+ and an MCSE. My current company doesn't pay well at all. They gave me raise for getting the most recent certificate but it was only 30 cents. The benefits are crap, only two days off a year for holidays, and anything else you have to use your PTO. And to top it off one of the higher-ups I work with and have to deal with daily is a huge jerk and he stresses me out a lot. So my question is, should I take a step back and work my way back up? I feel some guilt because this company gave me my start and taught me a lot. I also feel like I don't know anything (I know of imposter syndrome, but still), and maybe going back a step can help because it'll be more chill of work and I can solidify some knowledge and study for my next certification. I do so much work at my current job, like SO much. We're a very small team so everything gets dumped on us. But that's also kind of nice because I get to learn a lot of new things. On the plus side, I heard that once you're in this company (the new one) you can move around easily, so I might not stay tier 1 for long. I don't know why I feel so conflicted but would love some advice.

    submitted by /u/radi0silence32
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    Mechanic to I.T Field

    Posted: 05 Aug 2019 06:34 AM PDT

    I really want some direction, and hoping the people of Reddit can give me a hand. I originally started going to college for Computer Support Specialist, but dropped out as I was working as a oil changer and got moved up to be a Ford Certified Technician. Here we are 5 years later (im 26) and want to get into the I.T field so badly. I build computers, fix familys/ friends pcs, etc.

    What can I do not having a degree in anything to get into the IT field? Im working on my A+ Certificate but is that worth it? What jobs can I do that pay at the very minimum $21 an hour.

    Thank you!

    submitted by /u/FroggyCracker92
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    How can I help my husband study/train for certifications if I know nothing about the tech industry?

    Posted: 05 Aug 2019 07:43 AM PDT

    My husband is in a bit of a funk at his current IT job. Morale is low across the board, business leaders don't seem to care about the employees, and my husband is burned out after caring and giving his all for so many years. He's gotten to the point where he just doesn't care. He's AMAZING at what he does, and is more knowledgeable and capable than most of the people he works with, but he doesn't have the paper certification that potential employers want to see on a resume.

    I want to help motivate him and support him. I thought maybe I could assist him in prepping for his NET+ or Microsoft certs, but I'm Jon Snow over here. I know nothing about the tech world or what any of this stuff means. I'd love suggestions on how I can help him. Thank you!

    submitted by /u/WanderingStarMeeth
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    Pivoting from Technical MSP Mgmt to ?

    Posted: 05 Aug 2019 09:41 AM PDT

    Hello all! I recently-ish resigned from an MSP leadership role and took some time to myself and I'm now trying to determine where to focus my career for the future. I'm interested in pursuing non-MSP roles, but have realized that I'm just not as familiar with corporate careers and titles.

    My hope is that I can briefly share a bit about myself, my experience, and what interests me to hear feedback about some possible career paths that I can look into and see where I need to skill up. If folks feel that a redacted resume would be helpful here, please let me know.

    I've been in MSPs for about 9 years. I was a sys admin at a medium-to-large MSP and moved into technical management.

    I have experience in things like:

    With technical I'm a stronger IT Generalist. I'm used to a heavy windows shop, but have also messed with Linux and OS X. I've worked a bunch on phone systems, firewalls, general networking, server builds, P2Vs, some sql, some info sec, monitoring. I was always one to get my hands involved in things and not shy away from stuff, so I picked up a good bit.

    In regards to the management side, I've been involved in things like:

    • Ran an internship team that became a NOC with FT staff.

    • Developed/Revamped an info sec team

    • Heavily involved in international outsource support team creation

    • Security Compliances

    • Involved in post-acquisition activities such as people, process, and technology merging

    • Client account mgmt.

    • Project mgmt.

    • Managing internal products like phone systems and RMM

    • Vendor selection and mgmt.

    I do lack experience in a few key areas:

    • I don't have significant exp in business budgeting. I've done some P&L stuff, pricing for vendors, but I have plenty to learn here.

    • I have light exp with public cloud services. Our MSP mostly did private cloud.

    • While I can put together light scripting, I'm not strong in powershell, python, or much other coding. I am able to review and understand mostly what's going on, but writing something new from scratch isn't my thing at this time.

    • I've managed SQL from a sys admin perspective and product reporting, but I don't have strong data analytics exp. Though I wouldn't say I have no exp in SQL or excel formulas by any means.

    What I enjoy:

    • Diverse experiences. I know I'd get bored doing repetitive work.

    • Being able to own my work, flexibility.

    • I like being technical, but I don't need to be the best or anything

    • I enjoy coaching others and helping them develop. I'd say I have leadership ability.

    • I enjoy taking an issue with a team, product, or process, identifying what needs to be improved, fix it, processes myself out of it and go to the next issue.

    • I believe I want to be involved in business operations / management as opposed to pure technical.

    I currently live in a medium city, and I really like it here. It's a decent tech area, but a lot of software tech. I know I could very quickly have offers in much larger cities, but I'm not super interested in moving unless I need to. Plus I'd like to pursue something fairly in demand with salaries in the 80-120k range.

    For example, I've been reviewing the IT Business Analyst path. For this type of role, I think I need to get some experience with data analytics that I don't currently have. I'm very hesitant to be an internal IT Manager somewhere as i'm not confident that will help my career growth and I don't want to be a 1-man shop.

    Hopefully this wasn't too long, I appreciate any input on career directions that I can further review.

    submitted by /u/SlowlyIdentifying
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    Get another internship or perhaps something else?

    Posted: 05 Aug 2019 09:22 AM PDT

    So, I'm currently an IS major that is set to graduate pretty soon (Fall 2020). Right now I've got about two weeks left on an internship and I'll be moving again after that to go back to school. Originally, I was going to graduate next Spring until it came to my attention (as well as my counselor) that I'll need another prerequisite for my capstone.

    Seeing as how I'll be going back after next summer for just one class to finish my bachelors, I'll probably have some free time on my hands. With that being said, I'm a bit conflicted by 3 options:

    1. Focus on landing a 2nd internship. Not exactly sure how crucial it would be to pull a second one at this point, although I don't expect my hunt for another would be as hard as it was for my current one.
    2. Look for an actual job (probably help desk).
    3. Focus on projects and building up my github portfolio, which is admittedly pretty empty/lacking.

    Should probably mention, I have no certs as of now although I do have my eye on Sec+ (I live in MD and near many public sector jobs, of which Sec+ is a must for most) and AWS certs. I also don't have intentions on working for Fall 2019 given my schedule will be extremely rigorous.

    submitted by /u/dax331
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    Need some career change advice/suggestions

    Posted: 05 Aug 2019 09:20 AM PDT

    I need suggestions if and how should I start preparing myself for a career change.

    I have around 5 years of IT experience (2 years in service desk, 3 years as a Windows SysAdmin, and just currently started a new role which is more or less a middleware admin) and I'm strongly considering in starting to make plans in changing paths to either IT Security or Cloud.

    For starters i'm thinking of getting ready and taking the CompTIA Security+ or one of the AWS certifications. What do you guys think? Also, should I go for the AWS route or Azure route?

    submitted by /u/synthaxe_
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    Jumping into network with both feet... but can barely tread water!

    Posted: 05 Aug 2019 09:07 AM PDT

    The title is a little misleading as I've worked IT for the better part of 30 years in all types of roles. My range of experience is broad... from technician, to sales, to consulting. I've done everything from pulling an all-nighter recovering a severely crashed server, to forensic sleuthing, to closing a million dollar Unix system sale. I jokingly started calling myself the "Swiss Army Knife of Technology" because I seemed to have a little bit of experience in a lot of computing facets.

    (Sorry Mods... this next paragraph about my location is important as it relates to my situation and my question. I've sanitized as much as I can)

    Interestingly enough, about 4 years ago, I met a Swiss woman while walking my dog in the U.S. We hit it off and I'm now married for the first time, living in Switzerland.

    For the last decade I've worked as an independent I.T. consultant. I describe my company as the I.T. department for companies that are too small to have their own. I support a handful loyal small businesses and non-profits. Now that I'm in Switzerland I do all of my work remotely (including walking customers through the steps of fixing their own hardware problems).

    It's practically impossible to draft a concise list of what I've done and what I do to support my customers' I.T. needs. Let's just say I've dabbled in wide range of general computing... from servers, workstations, networks, and the PEOPLE who use them daily.

    My computing days are numbered. I figure I have maybe 10-15 years left before I hope to wind down. While doing general I.T. work is interesting, it's not exactly filling the coffers.

    The problem with being a "jack of all trades, master of none" is that it's difficult to make good money. This is especially true in the very siloed world of Switzerland where people are generally expected to master and pursue a single discipline for their entire career. So here I am thinking... Maybe it's time to consolidate and become more of what the Swiss expect.

    I have a solid belief that no matter where the technological world heads, networking is the "glue" that holds it all together. Regardless of whether a company's productivity tools and data are stored locally or in the cloud, none of it works without reliable and secure networking.

    A friend who's making some pretty good coin doing networking for a large telecommunications company in Denver suggested that it might be wise of me to focus on the Meraki line of products and services. He thinks it'd be a good fit, but suggested that in order to really excel I'd need to "understanding the underlying networking protocols".

    Having said that... My own network experience is severely handicapped. I've set up simple IPv4 networks with 8-bit subnets, run and terminated more than my fair share of Cat5/6 cables, and have a rudimentary understanding of the ISO model, but beyond that I'm lost. So here I am, an old(ish) dog thinking about learning new tricks.

    Finally, here's my question... If you were in my shoes, how would you go about getting a speedy immersion in advanced network training that wouldn't necessarily break the bank?

    tl/dr; Guy with decades of general computing experience wants to focus solely on network consulting. What's the best way to get in-depth network training, relatively quickly, on a budget?

    submitted by /u/TexasJoey
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    Should I get MCSA Server 2016?

    Posted: 05 Aug 2019 08:32 AM PDT

    I've got the 70-742, and have been studying 70-741 for a little while now. I'm about halfway through the material. Really, my passion is scripting / automation. I love Python and PowerShell, but don't get to work with them too much in my current role unfortunately.

    That leaves me to study them on my own time, but I've had those take a back seat due to studying for MCSA. I limit myself in terms of time I allocate to studying or anything work related to avoid burnout as I kind of go overboard a bit if I'm not careful. I like to make sure I'm putting time into hobbies, and have been trying to get out more lately. I used to spend pretty much all my free time studying or working, but I don't want to do that anymore.

    I'd love to just focus on Python for an hour a day after work and a little bit on weekends instead but I've already put a bunch of time into studying for 70-741, and then of course there's 70-740 after that. I'm mostly in a project / system building role at the moment, and while I'm doing some pretty interesting things, it's not my passion, and I ultimately want to work in automation / scripting primarily if possible.

    I think about the months it will take for me to even get the 70-740 assuming I pass the 741 and it's kind of discouraging. I'm just wondering if the cert would even be worth it for me.

    submitted by /u/anAdventurousPotato
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    Are contract jobs good for newbies?

    Posted: 05 Aug 2019 08:25 AM PDT

    Hey guys!

    I recently have been talking with a recruiter and managed to land an interview for a contract position at a Hospitals. IF I get this position, is this ideal for my first IT gig? I know it's going to lead to knowledge and more contracts in the future. I'm just a bit worried I might not know something and it makes me look like im inept. At the same time I know i don't know everything!

    submitted by /u/Zazaru223
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    Best course of action to take while in college

    Posted: 05 Aug 2019 08:11 AM PDT

    I'm currently pursuing a bachelors's in MIS and I am just finishing up my business transfer degree. At my community college I work in the computer lab helping students change passwords connect to printer etc. I've been considering moving to a help desk sort of position and working there for my last two years of school. My question is, how hard is it to balance full college workload with a help desk sort of role? Would it be better to get some lax job and stack up on certifications instead? Just want to set myself up to make a decent starting salary by the time I graduate ($50,000)

    Thanks

    submitted by /u/futuremetro
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    Vmware benefits question

    Posted: 05 Aug 2019 07:42 AM PDT

    Does anyone know if VMware currently offers tuition reimbursement to full time employees? I found that they did in the past but am not sure if they still do. Thanks!

    submitted by /u/joeherm1
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    Active Directory Learning / Practice Inquiry

    Posted: 05 Aug 2019 10:42 AM PDT

    Greetings,

    I am curious to know if there are any good free or pay option in regard to learning Active Directory hands on without having an at home lab etc. Looking to expand my palate and learn by practice. -Best

    submitted by /u/Oh_Woww
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    Cisco SG300 10 port switch for home lab?

    Posted: 05 Aug 2019 10:21 AM PDT

    Hi guys. Sorry if this is the wrong place to post this. I currently have a homelab that I practice on which has some really old Cisco catalyst 9600 switches and routers I got from my dad. I'm looking to get a layer 3 switch to practice on and found the Cisco SG300-10 which is very reasonably priced. I would like to stick to Cisco, and I was wondering if this would be a good L3 switch to practice and improve my skills on? I would like to be able to configure it through CLI rather than GUI, and I think this switch can do so with SSH enabled even though it is a small business switch.

    submitted by /u/Japspec
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    My career has stalled. Should I get a second degree or keep looking to advance in other ways?

    Posted: 05 Aug 2019 09:46 AM PDT

    London Career Advice

    Posted: 05 Aug 2019 09:27 AM PDT

    Hi All,

    Hope you're all well.

    Wondering whether anyone knows of a good IT careers advice resource in central London? I've always found recruitment companies to be all about the sale of the job rather than offering advice!

    Cheers!

    submitted by /u/SpudGun79
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    Do employees in the west (Germany specifically) care about which country you graduated from?

    Posted: 05 Aug 2019 12:37 AM PDT

    I am currently studying MIS in Jordan (but I do have the possibility to switch to a degree to Germany) so I am wondering to be able to be employable does the country matter? Jordan is a third world country after all.

    submitted by /u/Lilmeow99
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    Would anyone here be willing to answer a few questions for me?

    Posted: 05 Aug 2019 05:31 AM PDT

    I'm beginning school this fall for a computer science degree, and a state program that's helping me pay for my schooling is requiring me to do an informational interview, basically asking someone who works in the IT field a few questions to make sure I have a grasp on the concept of what the future might look like for me if I carry through with this. I don't know anyone personally who works in IT so I don't know who else to go to for these answers. Would any of you mind giving a few short answers to these questions? I would really appreciate it.

    Here they are:

    What is your current job title?

    What education, training, certification(s), and license(s) have you completed to make you successful in your current occupation?

    Which courses in your training/education were most valuable to you?

    What is the biggest challenge a student would face in your training program?

    What would you recommend to a student considering this training program?

    What do you like about your job?

    What do you like least about your job?

    If anyone takes the time to answer these I would really appreciate it. Thank you.

    submitted by /u/FurbyPope
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    Can I get into IT with a degree in information science from UIUC?

    Posted: 05 Aug 2019 12:32 AM PDT

    So I'm not very good at much but I am good at fixing people's computer problems. Sometimes the people I try to help annoy me but for the most part I enjoy it. I would love to go to Purdue for their CIT degree but out of state tuition is not worth it. I felt pretty stuck because I don't want to (or think I can get into the school of) computer science. University of IL just announced an information science major in their ischool and I was wondering if this would be enough to get into IT?

    submitted by /u/Kmart_inc
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    Graduated with a CS Degree but want to pursue IT field with no experience

    Posted: 04 Aug 2019 02:10 PM PDT

    I recently graduated with a CS degree but decided that i don't really want to be a programmer and code 9-5. I found out that IT would be a great field for me to pursue in. My problem is how to change my resume that is more CS like to IT like or just use the one i currently have and just apply to entry level roles and then change based on the experiences i will get if i land a job? Thanks for any advice and suggestions!

    EDIT1: Thanks for the advice. I will make sure to get some hands on experience using the suggestions!

    submitted by /u/future_fullstack
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    What are the highest paying positions I can shoot for with the following background?

    Posted: 04 Aug 2019 08:09 PM PDT

    5 years total experience in the industry

    1st position. 1 year providing support for a workforce management software Worked with Windows, Network connection for clocks, IIS, a bit of SQL server  

    2nd position. 2 years providing support for a Systems Management Software Worked with Windows, Networking (not as much, but some), SQL server, Data Analytics, Reports,  

    3rd position.Will be 2 years in 2 months in my current position Working with a cloud based platform, SAAS, API's, some MYSQL, Data Visualization, Data Analytics,  

    Certifications:

    A+, MCDST, CCENT

     

    Thinking about the next step in my career. Looking for a promotion but there doesn't seem to be a lot of advancement opportunities in my current position. Based on my background, what are the highest paying positions I can shoot for? Also, if there is another cert or experience I can add to compliment my background, let me know as well.

    submitted by /u/h20bearer
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    Remote IT jobs?

    Posted: 04 Aug 2019 07:29 PM PDT

    What are some good places to look for remote IT jobs ? I'm moving to small town so nothing really out here in middle of no where, but hoping to find some remote positions. Have a decent resume with experience.

    submitted by /u/readfeed1
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