IT Career 4 months at my first MSP and its going well! Remember that client communication is key! |
- 4 months at my first MSP and its going well! Remember that client communication is key!
- What courses to take with MIS degree?
- Career Progression/Movement in Federal Employment(USAjobs)
- Should I quit an Unpaid Internship?
- Non-technical manager driving the team into the ground. Is honesty the answer here?
- Coding Advice
- Perusing a career change
- Question on relocating
- Intern turned Junior Cloud Engineer looking for tips and advice!
- First Round Interview/Process for Microsoft
- What is in it for me in IT?
- Is A+ cert pretty useless in 2019?
- Anyone go from Security engineer to Splunk?
- 10 Best HTML5 & CSS3 Certification, Course & Training
- Study material recommendations?
- Should I finish my degree?
- what does it mean to be “familiar” with AWS?
- Where do I go from here?
- First IT job and I feel like I don't belong
| 4 months at my first MSP and its going well! Remember that client communication is key! Posted: 30 Aug 2019 04:56 PM PDT I spent a year doing internal I.T. for a small company who offered to teach me all that I needed to know. I did not have an I.T. background and they were okay with that. The pay was livable, but I didn't have much to spare. After about a year of knowing the basics and having almost no tickets every day, I began to search for something more challenging. After a few interviews where I was told that I wasn't experienced enough for a real I.T. job, I got hired on with a local MSP for an entry-level help desk position. They warned me the job wasn't easy, but they were willing to give me a 90 day trial period to see how I would do. As you can imagine, it was quite the challenge. i went from 3-5 tickets a week to at least a 1 ticket an hour, often more. I quickly realized that my skills were indeed a bit lacking. After a few weeks of catching on, I was getting better. My 90 day trial period came and went, and then came my review. I was nervous because of my lack of experience and credentials. Instead, all the news was good! Most of my clients enjoyed working with me, and actively asked for me to work with them again. They made special notes that I was able to clearly break down I.T. terms and ideas to non-technical users. I was especially good at dealing with angry and irate customers. I always sounded courteous and professional. I even got a surprise raise, making roughly 40k a year. To me, that's fair pay for no I.T. degree and no certs, although I do have a 4 year degree in another field. For you newer people out there, don't forget your people skills. If clients don't have a pleasant interaction with you, they won't make new tickets. I do recommend getting certs, because not having any came back to bite me in several interviews. [link] [comments]  |
| What courses to take with MIS degree? Posted: 31 Aug 2019 09:08 AM PDT Im currently taking up MIS degree and got one year left before i graduate , i was wondering what courses should i take as im completetey oblivious to what the job demands are like , can someone list me some courses to take in this final year? i don`t know any programming language will that be a problem? also will taking the courses on something like Coursera will be sufficent ? i live away from the city and i can`t drive 5+ hours daily to take courses in person , please help me, thanks in advance. [link] [comments]  |
| Career Progression/Movement in Federal Employment(USAjobs) Posted: 31 Aug 2019 05:15 AM PDT For those are employed in Federal government, preferably 2210 - quick question. Based on my experience, it seems to be easier for me to get 'Referred' with an IT Generalist or 'CUSTSPT' position. Yet, with a few years, I would like to work in the 'INFOSEC' section. How easy would it would be to do this? Is this not possible, even a few years down the road? Or would I definitely need experience in the private sector beforehand. [link] [comments]  |
| Should I quit an Unpaid Internship? Posted: 30 Aug 2019 10:01 PM PDT 2 months unpaid internship as an android developer. They promised to give me a job after 4 months of unpaid internship. But starting salary is vey very low. 100 dollars per month. I know it's sad. But I just can't take it anymore. So, should I quit? [link] [comments]  |
| Non-technical manager driving the team into the ground. Is honesty the answer here? Posted: 31 Aug 2019 01:17 AM PDT I work in a highly technical niche support role. Currently we have management who are solely (as confessed by the managers) "people-people" and non-technical. While they freely admit they are non-technical, they are constantly interfering and blocking the team from operating in a manner that works best. Currently the team is burning out, people are leaving due to stress. Most people when faced with questions from the managers regarding how everything is going will say one story to the managers (positive), but then to the team complain/whinge about how bad it is. Is it a career limiting move to be a straight shooter and tell the managers how it is? [link] [comments]  |
| Posted: 30 Aug 2019 02:52 PM PDT What is the best path to follow to learn how to code? I have some help desk experience but the end goal is to become a developer. My buddy from college is a developer and is recommending I learn how to use the unix terminal first then learn python. I have no experience coding whatsoever. Any advise, tips, or books that will help will be appreciated. [link] [comments]  |
| Posted: 30 Aug 2019 10:41 PM PDT Hey I'm currently a Marine machinery mechanic. And last years I started my associates to get into the IT field but life is a cruel mistress and I had to stop perusing it since I needed to work more to pay for my divorce. Now I don't qualify for financial aid and any extra money I previously had goes to child support. So what I'm wondering would it be beneficial for to try and save money to take a class here or there or try to just obtain certs on my own. If I go the solo route, where can I go to find a place to take the tests, what should I go after, will this hurt me by not having a degree. Any help would be greatly appreciated. Thank you for taking time to read this. [link] [comments]  |
| Posted: 30 Aug 2019 06:28 PM PDT What is a typical interview process when you apply for jobs out of state? Should I apply now even if I'm moving in a couple of months? I know that different states have different salary ranges. How do you compare or account for the difference in salary? Should I look for companies with relocation assistance? [link] [comments]  |
| Intern turned Junior Cloud Engineer looking for tips and advice! Posted: 30 Aug 2019 10:00 PM PDT So I started an internship this summer in May. I did mostly automation for a bunch of teams within the Cloud and I made a bunch of dashboards for some other infrastructure horizontal teams at my company and long story short I was offered a position as a junior Cloud engineer with 1st year plan is to learn as much as I can. We use Microsoft Azure mostly and are migrating towards a multi cloud model with GCP because of a request from IA. I have been going through the Microsoft Azure training models and learning the fundamentals. I have also found a great website called katacoda.com with lots of hands on labs. I started with Docker and Kubernetes there. And I have a training in Terraform which is where I was told my first year will mostly be spent in. Which leaves me to my request of this post! I want to get tips, advice and map a general road map for the next couple years. What should I learn, what are some good tips in this role. I want to know how to impress my company and succeed in my role as best I can! Any advice, insights or words of wisdom would be immensely appreciated! Thanks for much! [link] [comments]  |
| First Round Interview/Process for Microsoft Posted: 30 Aug 2019 09:58 PM PDT Hi, I am a senior majoring in Business Information Technology looking for full time jobs. Today, I just received a email from Microsoft for a phone interview in two weeks that will ask a variety of behavioral, problem solving, and technical questions. However, the interview is for Customer Facing Technologist (CFT) roles which I'm guessing are roles such as consultants/etc.Can someone explain to me what CFT roles are, how I can prep for the interview, and what the interview process is like? Thank you! [link] [comments]  |
| Posted: 30 Aug 2019 09:57 PM PDT I'm trying to get into IT and I've figured out that I do not like coding. The hardware part is what fascinates me the most, however, I don't want to be stuck in a help desk role my whole life. Are there any other branches that I can span to after I get some experience in the field? [link] [comments]  |
| Is A+ cert pretty useless in 2019? Posted: 30 Aug 2019 08:58 PM PDT Looking to get in IT field and many have told me to skip A+ [link] [comments]  |
| Anyone go from Security engineer to Splunk? Posted: 30 Aug 2019 05:11 PM PDT Currently a security engineer working with everything including endpoint protection, IAM, SIEM, IR, compliance, etc. I currently work internal IT. I work primarily projects but get harassed plenty by helpdesk and upper management for trivial things. Large private company. I recieved an offer today from a Splunk partner and would be a part of their professional services team dealing primarily with Splunk architecture and deployments. Project based work with wfh dependent on the project. All certifications and trainings paid for. Small startup. 12% raise. Ive always liked Splunk, I've used it during my time working in a SOC. I'm just not sure how I'll like making this type of transition. It's not necessarily a move away from security. [link] [comments]  |
| 10 Best HTML5 & CSS3 Certification, Course & Training Posted: 30 Aug 2019 01:08 PM PDT John Hopkins Coursera CourseThis course is taught by Yaakov Chaikin, Adjunct Professor for Graduate Computer Science at John Hopkins University. Yaakov is proficient in all phases of the software development lifecycle, from requirements and architecture to implementation. This highly rated course will help you learn all relevant tools, including learning how to implement modern web pages with HTML and CSS, to learning how to code pages that can rearrange and resize themselves automatically. As per our panel of experts, this is one of the Best HTML5 Certification. Key USPs – – Learn to code pages that don't require pinch and zoom – The course also comes with an introduction module around Javascript – You don't require any programming language to enroll for this program – The course is paced quite nicely with a commitment of 5 weeks of study, 4-6 hours dedication required each week – The trainer is a very experienced instructor, having taught as a faculty at Johns Hopkins University for over a decade now Rating : 4.9 out of 5 You can Sign up Here Review : Outstanding quality course. Very well structured, well-thought, in-depth, comprehensive and in the same time easy to follow . Professor Chaikin is outstanding teacher easy to understand, teaches straight to the point, clearly and with good sense of humor.Many thanks to Yaakov Chaikin and Johns Hopkins University for all the effort making this course available. 2. Build Responsive Real World Websites with HTML5 and CSS3 (Udemy) Jonas Schmedtmann is an exceptional designer, web developer and teacher. One of the top instructors of online learning platform Udemy, he is known for some of the highest ratings and reviews for all of his courses. With a Master's degree in Engineering, he has been building all kinds of things online for quite a while and his passion for sharing led him to teaching. According to our panel of experts, this is the Best HTML5 Course where Jonas will teach you all about modern web design, HTML5 and CSS3 in one of the most simple manners using a step by step approach to ensure comfortable learning. Once you have a good look at the curriculum and testimonials, you will feel like having a deeper look by enrolling. Key USPs – – Learn to do both, design and code a huge project – Learn to build professional, beautiful and truly responsive websites – Includes 7 step tried and tested formula to build a professional website from scratch – You will also be taught about jQuery effects like animations, sticky navigation and scroll effects – You will also receive a free copy of the ebook "Best Resources for Web Design and Development with HTML5 & CSS3" written by the trainer – Consists of 11.5 hours on demand video, 11 Articles and 7 Supplemental Resources, all available with full lifetime access Rating : 4.7 out of 5 You can Sign up Here Review : Thanks for the great course Jonas. For those looking for an HTML5 and CSS3 course you'll create something beautiful that is applicable to the real world. Other than HTML and CSS, you'll learn how to add jQuery to make the site more interactive. You will also learn how a php form works, see how javascript is used, learn how to make your site live, have proper search engine optimization knowledge, improve the speed and performance on your site, and even learn a tid bit of Google Analytics. Really great course and when completed you'll have something you are proud of along with the knowledge of how to make a site similar to this one. – Brandon Soares This course created by Andrei Neagoie will teach you to code and become a complete web developer with proficiency in HTML5, CSS, Javascript, React, Node.js, Machine Learning and other platforms and languages. This is a 26 hour comprehensive course which comes with 75 articles and 64 supplemental resources. The trainer Andrei Neagoie is a Senior Software Developer turned Instructor who has been working in Silicon Valley and Toronto for many years. Realizing the lack of complete education in most online courses, he took it upon himself to plug gaps and share his wealth of knowledge with enthusiasts and learners across the globe. Let us take a look at what all this course has in store. Key USPs – – Trainer promises that there is no other course as comprehensive and as well explained as this one – Great tutorial to build a strong web development foundation – Learn everything, right from HTML 5, Advanced HTML 5, CSS, Advanced CSS to Bootstrap 4, Javascript and DOM Manipulation at one go – Includes sessions on Git, Github, NPM, NPM Scripts, React.js as well as Backend Basics – Learn HTML and CSS in depth and detail with beginner and advanced sessions around the same in the course – Comes with 26 hours of on demand video, 75 articles and 64 supplemental resources, all available online with lifetime access Rating : 4.8 out of 5 You can Sign up Here Basics of Web Development (Coursera) University of MichiganAnother contender for Best HTML5 Certification, this extremely comprehensive course that will teach you to design and create websites and build a responsive web portfolio using HTML5, CSS3, and JavaScript. The best part about the program is that there are special sections dedicated to 'Introduction to HTML5′, Introduction to CSS3', 'Interactivity with JavaScript', 'Advanced Styling with Responsive Design' culminating into a Capstone project around web design. All these individual sections can also be taken up individually, or clubbed together to make a complete program. Key USPs – – This peer to peer learning course is taught by Charles Severance, Associate Professor and Colleen van Lent, Ph.D. Lecturer – Detailed focus on each section and paced in a manner so you can learn each aspect slowly and carefully – One of the best part is that you can enroll for the entire certificate course or take up individual courses – Comes with the backing of University of Michigan on globally renowned platform Coursera – The Capstone project will have students create a professional quality web portfolio in adherence to accessibility standards. These projects are reviewed each week by capstone peers and teaching assistants to ensure positive progress of attendees Rating : 4.7 out of 5 You can Sign up Here Review : Colleen's teaching style is amazing. Her videos are very easy to watch (never painfully awkward or difficult to understand), and I appreciated how personable she was for a computer science MOOC teacher She's great at covering this material for those who have absolutely no experience with HTML. Colleen also helps you understand all the concepts and makes you feel comfortable with your mistakes throughout the learning process, whilst also showing you how to correct them. Will be completing more of her courses for sure. Brad Schiff is a Web Developer who has taught web development to employees of Fortune 100 companies among many other students. Being a front-end developer, designer, and educator, he comes with comprehensive knowledge around the subject and uses it to help participants get an in depth understanding of web development as a domain. This tutorial is dedicated to learning HTML and CSS, and it consists of dedicated sessions for HTML essentials, CSS essentials, Intermediate CSS knowledge and CSS Typography & Backgrounds. You will also learn all about Sass in addition to a special lecture on CSS3. This 9 hour course has already been attended by 13,000+ students and is highly rated by attendees. We believe this is one of the Best HTML5 Course for beginners. Key USPs – – The trainer has taught more than 30,000 students and has received very positive reviews and ratings from attendees – Comes with 9 hours of on demand video tutorial with full lifetime access on mobile and TV – You can enroll even with no previous knowledge around the subject – Participants found the training enjoyable, clear and concise – The course will begin from scratch and take you step by step through the entire process Rating : 4.7 out of 5 You can Sign up Here Review : I really enjoyed this very much. It is exactly as "basic" as I need it but as expansive as necessary to push my boundaries. Now that I've finished this portion, I like it even more. Can't tell you how much I appreciate the amount of time and effort if must have taken to put these lessons together. You are a very excellent instructor – can't say that very often, thanks! Honestly I must have said to myself "I really love you" to the instructor a zillion times. So enjoy the good Karma. – Stacy Peairs 6 HTML & CSS Certification Udemy Programming Foundations (Coursera) This certification course by Duke University will help you learn fundamental programming concepts like functions, for loops, conditional statements and teach you how to solve problems like a programmer. Most importantly, you will learn how to build web pages using HTML, CSS, JavaScript. This program is ideally suited for all beginners interested in getting started in computer programming. Key USPs – – Learn to construct a web page with paragraphs, divs, images, links using HTML – Learn how to make use of CSS IDs and classes – Understand how to use functions like alert, onClick, onChange, and add input features like an image canvas – The course is taught by Susan H. Rodger, Professor of the Practice Computer Science; Robert Duvall, Lecturer Computer Science; Owen Astrachan, Professor of the Practice Computer Science and Andrew D. Hilton, Assistant Professor of the Practice Electrical and Computer Engineering Rating : 4. 5 out of 5 You can Sign up Here Review : In just first week of this course, I was able to build my first ever website page containing my interests by simply spending 2 hours per day for 3 days.I was real surprise to see that how a slow learner with a busy schedule like me can learn a new useful skill very easily . This course is designed with high level of academic professionalism. I would love to recommend other fellows to try out this course if they want to learn about web development. 7. The Complete 2018 Fullstack Web Developer Course (Udemy) At one go, this course will teach you all about HTML, HTML5, CSS, CSS3, JavaScript, PHP, jQuery and much more from scratch. The trainer Kalob Taulien is a Web Developer and has already taught 100,000+ students globally through his online classes. Been working on web development since 1999, his strength today lies in turning complex programming concepts into easily understandable bytes of knowledge. This 21 hour course has already been attended by 65,000+ professionals and has received exceptionally high ratings of 4.5. Key USPs – – You will sharpen your skills in HTML5, CSS3, Vanilla JS, jQuery, Raw Ajax, PHP and MySQL – You will learn how to use jQuery, Ajax, PHP for server code execution and MySQL for saving data (databases) – Special sessions dedicated to HTML Basics, HTML Advanced and HTML5 – Special session dedicated to CSS, CSS Advanced and CSS3 – You get 21 hours of video content along with 5 articles and 14 supplemental resources Rating : 4.5 out of 5 You can Sign up Here Review : Very thorough, the instructor really drives points home. At first I thought it was kind of redundant, but as we progress into more complicated stuff, it is much appreciated how he goes over each aspect of code, and reminds you why you do certain things. – Andy Carneal 8. Build Modern Responsive Website With HTML5, CSS3 & Bootstrap (Udemy) In this tutorial, Irfan Dayan will teach you all about HTML5, CSS3, jQuery, Bootstrap and responsive websites from scratch. The trainer is a Web Developer, particularly a HTML5, CSS3 and JavaScript expert. Having worked on hundreds of web projects, he loves spreading his knowledge by teaching online and has already taught more than 100,000 students across various domains of programming and development. We must admit, we feel this is one of the Best CSS3 Tutorial available online. Key USPs – – This course will enable you to build modern responsive websites that will work well on both small and big screens – You will be taught about new styles of coding and get enough tips & tricks to develop websites – You will have enhanced understanding of Bootstrap and jQuery – Includes 13 hours on demand video, 6 articles and 24 supplemental resources – Trainer comes with personal experience of developing multiple websites which comes quite handy when imparting practical training Rating : 4.7 out of 5 You can Sign up Here Review : I HIGHLY RECOMMEND THIS COURSE! Great course, excellent instructor and also great resources. I just wanted to say thank you for an excellent course! You really explained all of the concepts extremely well, and you helped the student to create an GREAT product. You are great teacher and wealth of information. Your style of explanation is very clean and easy. You drive the students through the entire design of a demo website which contains the most common eventual requirements. Precious are all the tools and websites provided. It can be a course for beginners (as me), but I guess also for experienced people. This was a long class, well kind of long journey with you ☺ but I never got tired of listening to you. Thank you Irfan! – Krzysztof Ziomek 9. HTML5 and CSS3 Free Tutorial (LinkedIn Learning – Lynda) Learn HTML5 for free along with CSS3, Javascript and multiple other languages, on LinkedIn Learning. By simply subscribing, you will get access to thousands of course around various subjects, all at no cost for a month. If you finish your course in time, then you don't need to pay anything more, else you may want to pay monthly fee and continue subscription. Rating : 4.6 out of 5 You can Sign up Here 10. HTML5 Courses for Beginners & Experts (Pluralsight) This path is divided into three parts, namely- beginner, intermediate, advanced and contain videos of different levels of difficulty. The goal of the beginner courses is to create a solid foundation of the fundamental concepts and learn to follow the standards and write basic codes. Moving forward the intermediate and advanced level lessons focus on building useful application implementing the new HTML features such as WebSockets, web storage and web components. By the end of the course, you will be proficient with building highly interactive and complex applications. Key USPs- – This series of programs can be taken by anyone with prior experience in Javascript and CSS. – Learn to work on real-time communication via Javascript APIs and build reusable web components. – Speed up the user experience for online and offline applications and explore different APIs. – Install, configure the necessary software and tools required to follow the lessons. – The course that you enroll for can be accessed for free for the trial period of the first ten days. Duration: Self-paced Rating : 4.6 out of 5 You can Sign up Here [link] [comments]  |
| Study material recommendations? Posted: 30 Aug 2019 11:39 AM PDT Hi, I'd like to start studying for the vSphere 6.5 Foundations Exam 2v0-602. Does anyone have any recommendations for study material? [link] [comments]  |
| Posted: 30 Aug 2019 11:22 AM PDT Hi. I'm a student majoring in microbiology. I'm in my senior year, and I've realized I hate my degree. I hate it. I decided to withdraw from this semester so I can really figure out what I want to do. I enjoy problem solving, and I grew up on computers. Again, I don't know a lot about computers, but I always enjoyed messing with things, such as trying to mod games by going through folders, editing files, etc. I don't really know what someone in IT does, but I'm trying to figure it out. Where should I job shadow to get a better feel? I feel like the field is so broad, that I would have difficulty finding if I enjoy it? I might job shadow one person, but hate the specific work they do or the work environment, etc. Beside that, would it be more beneficial for me to finish my degree, and return to community college for some classes/ certifications...or should I restart my bachelors and completely go back for IT? Thanks [link] [comments]  |
| what does it mean to be “familiar” with AWS? Posted: 30 Aug 2019 05:20 PM PDT i'm looking at internships, some of them require familiarity with AWS but what exactly does it mean to be familiar with it? how would i get basic experience to be able to say i'm "familiar" with it if i'm not in a workplace that uses it? also not sure if this is true but i heard there was a free AWS basic cert but i can't find the link to it, if anyone is aware of it i would appreciate the link, thanks! [link] [comments]  |
| Posted: 30 Aug 2019 12:53 PM PDT Hi All, I'm approaching the one year mark at my first IT job (Primarily app and deployment support) at network security software company. I'm starting to evaluate the next move for my career. I'm hoping the community can help me answer the following questions, mainly related to practical choices and earning potential. Financial security is a top priority for me at this time. I intend to stay in my current role for a while longer perhaps up to another full year. In the meantime I'd like to start on an action plan for my next move.
Here is an unformatted/ anonymized excerpt from my resume. Before this job, my resume is full of holes as I was working in retail/ service sector. [link] [comments]  |
| First IT job and I feel like I don't belong Posted: 30 Aug 2019 04:15 PM PDT Hey y'all, I am in my second week of my first T1 tech position and I'm feeling as if I am here by mistake. I don't have previous experience besides some schooling. When asking my co-workers, it seems that everyone had had some kind of previous experience before starting. There just seems to be so many different tools, utilities, monitors, etc. and I am trying to take as many notes as I can but I still feel like I'm falling behind. Does anyone have any experience or advice on something similar to this? My fiance and I moved to a new and more expensive city for both of our careers and I don't want this to not end up working out. Anything would help. Additionally, I understand that two weeks might be too soon to make a judgement, but this was a big decision and I get really bad anxiety about things like this. [link] [comments]  |
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