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    Sunday, June 2, 2019

    IT Career Some career advice needed

    IT Career Some career advice needed


    Some career advice needed

    Posted: 02 Jun 2019 07:45 AM PDT

    Hi all, could like some advice.

    I am currently working for one of the Top IT firms.

    However, i am attached onsite to the customer ( Who also happens to be on of the biggest transport organization in the world. I am a born local where the customers' site is located)

    And basically, i handle 200 - 250 users alone (i am the only one onsite); i genuinely don't know if the number i am handling is average or alot; nonetheless i am able to handle it, love the daily challenges and the stress (dont really have a social life; love my job alot) so its cool.

    The problem is, the IT firm i work for, extends my contract every 6 months. So meaning no bonus or benefits; and they are supposed to either re contract me this December or offer me a full time deal this December which they have a tendency to do very last minute. ( If my contract ends 31st August, they will only offer me the new contract on the 30th of November.

    The problem is

    1) Even though the pay is all right, i dont feel that i am fully compensated for the amount of work i do.

    I basically handle everything for the customer, from servers to setting up of new offices/sites. And i do come back to work on the weekends/stay late, without OT. How do i bargain with my company's HR when the offer me to sign the new contract this September. I know my cards are good, as in if i were to give in my 1 month notice its virtually impossible for them to fully replace me in that 1 month.

    2) i dont see a future with my IT company tbh, and i very much like the customer. Even though the customer doesn't have a internal IT department, there is someone who handles the IT stuffs within the company who isnt a external staff. How do i join the customer directly?

    thanks everyone.

    submitted by /u/subatomic_rabbithole
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    IT in Rural Areas

    Posted: 02 Jun 2019 07:35 AM PDT

    Hey everyone, I have a question about finding IT jobs in rural areas. I know the most obvious answer is to move to a more populated area but sometimes that just isn't an option. What are some tricks for finding a job? I check indeed, local websites and LinkedIn daily but there just isn't many (read as none) IT positions listed. Is the best option to just hit the pavement and try to see if there's a need for another body at a company that they haven't listed? Any tips or tricks would be greatly appreciated.

    submitted by /u/Robust_Network
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    Any IT success stories?

    Posted: 01 Jun 2019 05:40 PM PDT

    24 year old guy here. Trying to get into IT. I am studying for Professor Messors 1001/1002 A+ notes and going back to school for an associates in Cybersecurity. I was just wondering how many of you guys out there went from working crappy/low entry level jobs to getting a good paying IT job. How did you do it and what was the steps you took? I am working in retail and still living with my parents. I feel like a huge failure. I am trying my best to get my life together. Just wanted to hear some success stories from you guys and get some tips/advice. Thank you!

    submitted by /u/ragerdemon
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    Need advice on what to do before I finish my degree

    Posted: 02 Jun 2019 09:02 AM PDT

    Hi everyone, little bit background about my current situation.

    • finishing my bachelor degree in Computer networking and security next summer
    • Got a tech support internship with NYCDOE since last September (most likely going to stay this position for my last year)
    • Studying for CCNA and hopefully I can pass it before I graduate, which is next summer.

    I want to know:

    What are some entry levels that are possible for me to get with the current stats I have?

    What are other certificates I should also get?

    What are other stuff I should know before going full time after college?

    submitted by /u/StudentWu
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    Need Advice

    Posted: 02 Jun 2019 08:14 AM PDT

    Hey guys, so I've been wanting to get into the IT field for a while now. I went to college for Computer systems Technology (in Toronto) and Graduated back in 2016. My goal was to get into a entry level job and work up (like most people).. but as I graduated....Life hit me in a big way and I had to put that goal on the back burner to take care of it. Now It seems like everything is evening out So I thought It was the time to get back to that goal. My only worry is that I'm 27 and I don't have any certs and my current job is in Sales so I can't say that I have any experience.

    I'm currently looking at getting my A+ then transition to Microsoft MCSA or MCSE. But honestly I'm not sure if that Is a great path to follow. I'll be honest, I wasn't very good at Cisco. so getting the CCNA seems daunting to me. Also I'm worried that I'm too old to start now. So I guess I just wanted to ask professionals in the field if:

    A) Is my current planned "path" a good one

    B) should I drop MCSA/E and go CCNA ( also is it even worth getting the A+)

    C) is it even worth trying this because of how long I've graduated from school

    Any help would be great guys, Thanks :)

    submitted by /u/khalan99
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    Getting into Australian IT industry

    Posted: 02 Jun 2019 12:48 AM PDT

    I am interested in working in Australia and I noticed that people with IT-related jobs have an edge in terms of gaining Permanent Residency. Basef on input from my friends who live there, AUS companies only take foreign applicants seriously when they have 3 years working experience.

    Currently, I only have 1 year working experience in an IT presales role for a Value Added Reseller based in the Philippines. I am about to take a masters in IT in a school called University of Technology Sydney which is a two year thing. There I plan on developing skills that can point me in the direction of data privacy (or if that doesn't seem lucrative a market just yet, in information systems).

    Any thoughts if this is a sound strategy to get into the Australian IT industry? Or would any of you just build skills and certs locally and hope that it's enough for AUS companies down the line?

    Note: My parents are willing sponsors for this so money won't be a problem. I understand that the masters option is expensive, but I would appreciate insights that focus more on effectiveness of my method rather than a cost benefit analysis.

    submitted by /u/ranman_11
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    Help desk vs call centers

    Posted: 02 Jun 2019 06:45 AM PDT

    Last year I worked a few months at a call center doing tech support for Dell and I dreaded going to work each day. I didn't like having my entire day scheduled for me or being told to wrap up calls because I was occasionally going over the average handle time. Since then I've gone back to my prior job working in hospitality while I finished up some other certs. Now I'm eager to move on and am looking for some kind of help desk or desktop support position but I feel a bit nervous that it's going to be a similar experience.

    Am I just pysching myself out?

    I know I have to get through the help desk grind if I want to progress and I have a feeling that my negative experience working in a call center has skewed my expectations of what it's actually going to be like.

    Of course I understand that one company's definition of a help desk may be totally from another but I wanted some input from you folks.

    submitted by /u/christophosaurus
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    My pleasure vs No problem

    Posted: 02 Jun 2019 08:20 AM PDT

    I've recently started working in IT in help desk. I've been dealing with what most people deal with, feeling behind, lost, and yadda yadda.

    However, I've been getting irritated by one issue I've hardly heard talk about. Tech saying no problem. Ive spent many years working and training people in customer service in hospitality. One thing that was often trained is to say my pleasure instead of no problem. Mainly cause no problem is a negative saying used in a positive sense, and you want to keep the conversation positive. I haven't corrected other techs but it is a nail across chalk board. I did have a coworker setting next to my kinda laugh at how I always say my pleasure and I did inform him why.

    Am I weird for keeping this habit? I know my skills in customer service is what landed me this job that I love, but I don't want to be going around correcting people who are more versed in IT than me. Thoughts?

    submitted by /u/PM_a_song_to_me
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    Supply Chain Major Looking to get a CS certificate from my school to make myself for appealing for the modern business world, which seems like the better option?

    Posted: 02 Jun 2019 08:15 AM PDT

    I'm currently an Operations and Supply Chain Management Major with a double major in Marketing. I just passed our business school weed out semester and will start to get deeper into both programs.

    I'm starting to wonder if marketing is a hit or miss field and whether or not it will mesh very well with supply chain. I only chose it because it added a single extra semester and opened up new opportunities.

    I want a remote analytic or procurement role and I feel like an extra semester of CS would help me more than marketing.

    My school offers an Applied computer Science Certificate (15 cr.) as well as a Fundamentals of Data Analytics certificate (12 cr.). Which would better suit my future?

    I have no IT/CS experience. I can do excel and I built my own pc but that's about the extent of my knowledge lol.

    Will these classes expect me to have former computer experience?

    My gut instinct says the data analytics option, but it seems like the CS certificate might give me a wider base and more freedom with electives, the prior is a rigid straight line progression of classes.

    submitted by /u/sammey884
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    Burnout - Recovery Strategies

    Posted: 01 Jun 2019 04:37 PM PDT

    Hi All,

    I was wondering if there was anyone keen on sharing their burnout experiences, and how they recovered from it.

    As for myself, I am trying to change jobs and spend as much time outdoor as possible. I think that the below is fundamental too:

    *Diet

    *Exercise

    *Friends

    Looking forward to hearing from you.

    Regards,

    Fabio

    submitted by /u/fabioelialocatelli
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    Am I sabotaging myself by over-working?

    Posted: 01 Jun 2019 11:07 PM PDT

    TL;DR - I tend to end up working like 20+ hours a week more than I need to (so over 40, I don't think I even can get OT so it's unreported/unpaid) on my work projects at home because programming is a hobby of mine so I'd probably spend my time doing similar stuff otherwise. How crazy am I, and how do I fix myself?

    So, I (mid-twenties in age) work in IT for a pretty well known .edu as a "Network Technician". I have about 3 years done for a Computer Networking degree, but some stuff happened in my personal life and I ended up quitting school and was able to continue at the place I interned at instead. I'll definitely go back to finish school, but for now I am happier and getting great on-the-job experience which is good.

    My job has really been more R&D network-programming than rack-and-stack type stuff. I love what I do, so much that I often find myself continuing to work on my projects at home. Programming has definitely been a hobby of mine for a while, so since I don't really have any personal projects I care to work on, I just keep reading and learning about technologies/libraries/etc that I am using in my work projects. And for practice, I just use my work projects as a way to practice and develop what I learn. And other than that, outside work hours, I play a couple video games with a few online friends and browse the web, but for the most part I keep to myself and do my thang.

    I'm scheduled 8hrs/day, which since I really don't have any colleagues that I need to talk to face-to-face daily for my projects and anything brief can go over email or Slack, I'm allowed to work a good~3-4 hrs from home. I've never really kept close track of my hours, I just knew I hit at least 8 every day and rolled with it. And I've been pretty confident that 6 hours one day would be evened out by extra hours I work in the upcoming days. People are happy with the work I produce, so for the most part I just roll with it.

    The thing is, when I really think about how much I'm working on work projects, it's on average a good 20+ hrs a week more than my "40 hrs." I'm not necessarily upset, because I likely would work on similar stuff otherwise, and also because I know after a certain point I don't have to be working so I have the TV on in the background or jump between browsing the web and a video game and my IDE, so I'm not necessarily 100% focused either. And it's not like I can't step away from working if I wanted/needed to, it's not like an obsession either, idk.

    I really just am wondering how totally crazy this sounds to you guys. Am I fucking myself here? I'm sure I'm gonna get lots of responses saying I'm nuts lmao. But I feel like I'm "not getting paid" for my job at times, even though I'm by no means upset to do it and it's only my fault I'm working so much? Is there something I should say to my employer? Does anyone have any experience (employer or employee) with a situation like this? I haven't charged OT since I started working there, idk if I even can honestly. It feels like it'd be absurd to ask to be allowed to charge 60-70 hours when I already work ~4hrs a day from home. It's not like they don't trust me, but I already work a ton from home anyways. And to top it off, while I haven't burned myself out yet, I feel like burnout is sort of inevitable if I continue like this.

    Does anyone have any advice or stories to share with similar scenarios or anything? I'm not necessarily unhappy with how things are right now, but I just fear the inevitable 'crash' bound to come and want to make sure I take care of myself first. I don't really even know what I'm asking anymore my life sounds like a mess typing all this out hahaha. Thanks in advance for any replies!

    submitted by /u/idwpan
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    Cybersec Analyst Interview scenario/questions

    Posted: 01 Jun 2019 07:39 PM PDT

    Question: Anyone ever seen anything like this? Know potentially what to expect?

    Background:

    I have an in-person interview coming up for a Cybersec Analyst position out of state at a major company in a specific industry sector, in a geographical area heavy with industry presence. My background is Service Desk/Desktop Support/NOC work (current). Already passed the phone interview, which was extremely low on technical questions. When I asked him if he had any further questions based on my resume or the job requirements, he said he either asked them or I answered them without him having to ask (I suppose that could be good?). He further stated he will be moving me forward to an in-person interview and HR will coordinate the flight, etc.

    The manager said their in-person interview is as follows:

    Technical Lab: Windows workstation, basic troubleshooting and fact finding. This is pass/fail. If failed, interview terminates immediately.

    Lunch: Get to know the team/they get to know me

    Incident Response-based panel interview:. This is not pass/fail per se, but more of "how do you think and react?" scenario gaming.


    I asked him if the technical portion would be getting into stuff like PowerShell or anything super sysadmin-ish. He stated no, it would be just basic troubleshooting and it shouldn't be hard if I've done that level of work in the past.

    Job requirements are fairly standard for such a position: AD knowledge, incident response, technical handling of security incidents, file permissions, knowledge of Linux and Windows OS, etc.

    He stated there are two other candidates.

    Thoughts?

    submitted by /u/ITthrowaway369
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    Is the 97% off deal on bleeping computer legit?

    Posted: 01 Jun 2019 08:54 PM PDT

    https://www.bleepingcomputer.com/offer/deals/get-97-percent-off-the-complete-2019-comptia-certification-training-bundle-deal/

    A lot of sites do these fake deals to make it seem like you're getting more value is this deal legit or do they do sales like this often?

    submitted by /u/BIGendBOLT
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    Network admin and security job possibilities

    Posted: 01 Jun 2019 07:58 PM PDT

    Hello guys i have a question, i used to study computer engineering did like 2 semesters (lost interest) ended up graduating with an associate in network admin and security. I learned how to use active directory, computer hardware and software structures and repairs, linux and most important networking with cisco products etc. Im studying to get cisco certified but i have 0 IT experience/ internships living in nyc. What type of jobs could i get to start off while studying to get certified? Also going for my bachelors soon. Been having a hard time, lol thanks!

    submitted by /u/Dan_tha_man500
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    Resume/CV questions

    Posted: 01 Jun 2019 07:54 PM PDT

    When applying to a business that simply asks for a resume to be sent in, should I include my references in the resume? I've had a few people say its better to not provide references unless asked for them. Also is a cover letter still a good thing to send in? I feel like if someone has 50+ resumes to look over they are gonna skip the paragraphs of writing to just look at the credentials on the resume.

    submitted by /u/PudgeHug
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    Hello

    Posted: 01 Jun 2019 11:22 PM PDT

    So I'm interested in working on in the IT field and wondered about a few things:

    1. What are some prerequisites I would need in order to start a career and how would I obtain said prerequisites?

    2. What's the job like?

    3. Is it rewarding?

    submitted by /u/AntifascistOiBoy
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    Computer Information Systems vs. Web Development?

    Posted: 01 Jun 2019 06:45 PM PDT

    Hi all,

    Basically, I started out getting an Associate's degree in CIS. Later on, I was doing research about how hot the web development market is right now and I switched to an Associate's degree in Web development.

    Unfortunately, I don't think I did enough research, because later on I started reading tons of threads on how hard/ frustratingly difficult web development is which honestly kind of scared me. I might stick with it but I'm starting to think about going back and finishing the CIS program, CIS just seems easier than Web Development. I'm starting to regret switching degrees.

    Problem is, I'm not sure I'll be able to find a job with just an Associate's in CIS (I'd like to find a job, then, if needed, complete a Bachelor's online).

    So do you think I could find a job with an Associate's in CIS or should I stick with Web Development?

    submitted by /u/White_Lotus_21
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    (any fellow surfers?) Best skills for remote work? 100k+ possible or more like $70k?

    Posted: 01 Jun 2019 06:16 PM PDT

    I already know programming is probably the go to thing here.

    I just graduated college, have been focusing on the network admin, sys Admin, msp type thing basically and only playing with coding in python and web dev.

    Long story short I just took a trip to Hawaii which totally refueled my stoke for bodyboarding and ocean lifestyle, so I think I want to change gears towards developing skills that can be used from all over the world.

    Would my best bet be just bust tail to learn all I can at my current MSP type gig for small to medium businesses, while going hard on python, html, css, and JavaScript at home?

    I know there's a lot of that work on upwork etc., but how much are total freelance guys making per year on average?

    Originally I was thinking I wanted to go further in networking but don't see a lot of remote possibility in that.

    I have a wife too and we want kids eventually, so there's also that I need $75k plus healthcare thing going on.

    Is this possible in IT?

    Any fellow surfers out here?

    Maybe it's better if I want to make the big bucks to find a place near a beach that offers 4 weeks vacation and good pay instead of trying to do the remote thing?

    submitted by /u/agray_dot_tech
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    How to move from technical support supervisor to desktop support analyst?

    Posted: 01 Jun 2019 05:54 PM PDT

    I have been a technical support supervisor for 1 year now and a technical support specialist for 1 year. I have been applying to desktop support roles but not getting too many responses. I have my Comptia A+. What skills should I learn to move into a desktop support role? Active Directory? Any certifications that would help out?

    submitted by /u/SupaHotFlame
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