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    Saturday, March 30, 2019

    IT Career I'm frustrated with my position and unsure if I should leave.

    IT Career I'm frustrated with my position and unsure if I should leave.


    I'm frustrated with my position and unsure if I should leave.

    Posted: 30 Mar 2019 04:27 AM PDT

    After getting my CCNA I got a sweet job in a NOC. We were a small team, so we handled all aspects of the department including monitoring, managing, and engineering. I was learning a lot very quickely, and became responsible for the majority of engineering projects. My boss is incredibly bright, and would take time out of his day to teach me stuff. I voluntarily put in tons of OT just because I loved the work. Flash forward...

    The company decided to create a separate engineering team to handle projects, and decided to have it managed by somebody from another facility. He then hires his own guys and has them come in and take over the network, remove our credentials from the gear, including my boss who built the whole department. The new guys lack the knowledge of the building and are led by somebody who is passing down bad practices. Their lack of support is very negatively affecting clients who are getting fed up with the sudden lack of engineering support.

    Now, my job has been reduced to opening tickets, and forwarding them to a team who doesnt acknowledge them. It will take them up to a month to complete tasks as simple as whitlisting an IP space, when I would have done it for clients same day.

    Clients are getting fed up and losing faith in my team who is at the mercy of a dysfunctional engineering staff. The higher ups are aware of the issue and there is a lot of office politics going down regarding it. I dont know if anything will change, but I cant stand what my job has been reduced to. I haven't touched a switch or a cable for 6 months and I'm learning nothing.

    The issue is that my coworkers are great, my boss is great, and I loved my job. I'm torn whether I should start looking elsewhere, or if I should wait out the office politics to see if things go back to the way they once were. As it stands, I refuse to apply for an engineering job under the new guy due to his poor management and practices.

    submitted by /u/D-M-S-R
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    Part time evening IT

    Posted: 30 Mar 2019 08:50 AM PDT

    I am a Sys admin in NY who has a sudden need for extra income, my wife was in a car accident and we need some extra money for a while while she recovers. Does anyone have any ideas for evening IT work that's out there? I am looking all over the job sites in my area but have only found 1 part time help desk position that ended up not working out because of the overlap with my normal Job's hours.

    submitted by /u/BrainBrawl
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    Do any of you have experience learning math as an adult, to move into a more code-based role?

    Posted: 30 Mar 2019 05:13 AM PDT

    I'm pretty decent at the systems side of things, and I'm really good at troubleshooting and providing analyses.

    One thing I've started to learn to love, is really getting into the guts of a bug and finding what part of the code may have been responsible for it.

    I can't code at all. One of my next goals is to start learning about how Java actually works, so that I can properly analyse server-side application issues from an "engineering support" perspective.

    Eventually, I'd like to learn to code and move into actual engineering support. That is, being one of the guys who works under the software developers and gets their hands dirty from both the systems/networking perspective, and also gets a lot of exposure to code and programming.

    My issue is this: I'm god awful at math. Like, whenever I try to sit and learn any language from a video, the instant any mild math gets thrown in, I just lose it. I can't work it out for the life of me. I dropped out of highschool at 15. I've made a great life for myself, but there are some massive holes in my education such as this.

    Anyone here have any experience combating this with, say, khan academy, and successfully landing a more math-based role?

    submitted by /u/my_ass_ejaculated
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    Have I made the wrong choice

    Posted: 30 Mar 2019 12:04 AM PDT

    Late 2018 before I knew the wonders of reddit I paid $5900 AUD for a study plan. The study plan consists of material for: A+, Net+, Sec+ and CySA+ it also has given me 24 months access to Lynda.com and plural sight. I've completed my 901 exam for the A+ but I find myself using material from plural sight more than the material from my provided. Have I made a huge financial mistake or have I came out on top? (The fee also covers all my exams up to 3 tries per exam)

    Thanks

    submitted by /u/mjtheworks
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    Alternative to Computing Degree [UK]

    Posted: 30 Mar 2019 09:55 AM PDT

    Hello r/ITCareerQuestions,

    I am currently studying a computing with a University in the UK.

    I am about 40% of the way through and am starting to struggle. I have already defered one module this year.

    I find that there is alot of report writing and material that is unrelated to IT so my concentration wonders. I have never been strong at writing reports or essays or at exams so I am thinking about giving up the degree and moving onto something else.

    I have been looking at CompTIA.

    Are their certs acceptable in the UK (will it help me get a job in the future)?

    I am open to any certification suggestions.

    Thanks.

    submitted by /u/VariousConnection
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    Can't even get an entry level position

    Posted: 30 Mar 2019 09:33 AM PDT

    I have over 4 years of experience via the military and an internship. I have an A+ cert too but I just can't land any entry level help desk positions. It's crazzzy!! I'm thinking it's my resume but at this point I don't know. Companies say they like to hire vets but this vet isn't even getting to the interview table. Ugh!!!

    -rant over-

    submitted by /u/zack7891
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    Torn between two job offers

    Posted: 30 Mar 2019 09:18 AM PDT

    Hi all,

    I'm currently employed as an entry level help desk and I just received two job offers. I was hoping if you guys can give me insight:

    a) Junior Network Admin -> $46,000 + Good Benefits + Short 12min Commute. (Pretty much help desk with occasional projects)

    b) IT Support Technician -> $53k + No Benefits + Longer 30min commute (Primarily desktop support and little bit of software support)

    What do you guys think? The salary offered in 'a' is their maximum range as listed in their job ad so I can't really bargain, while 'b' I feel like I can bargain since they haven't given me a specific range.

    Any thoughts would be greatly appreciated

    submitted by /u/GerminiAccustaci
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    How do you get over your fear of changing jobs?

    Posted: 30 Mar 2019 08:36 AM PDT

    It's often said that the only way to get a decent raise or better work environment in this industry is to change jobs.

    I've been at the same job for 12 years. If I suggest to my dad (who worked in blue collar fields) that I should move on, he'll say something like "I've never changed jobs for more money". Or "you might as well stay where you're at since they've kept you working". Or "don't leave unless you get a lot more money". He doesn't encourage me to move to another city or anything like that to benefit my career. He insinuates that it's the same everywhere.

    He's not the only one. I live in an area where a lot of people have worked the same job at one of the local manufacturing plants for 30-40 years. That might be where this mentality comes from.

    Being raised to stick with what's safe (even when underpaid), I am hesitant to change as well. I will think something like "what if the work environment sucks" since you really can't tell unless you already know someone in the company. Or maybe I'd be the first to be laid off if there are cutbacks.

    When I had nothing to lose, it didn't really bother me to change jobs. Now it's like I have a mortgage and I've made a steady income at this place for so long that it seems like a big risk to move on.

    How do you motivate yourself to change jobs when you're comfortable in a situation and nobody around you really encourages you to make a move? If you did make a move, how did it turn out? Any regrets?

    submitted by /u/murph8421
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    Debating whether to take a degree or start work, and needing some advice/ideas

    Posted: 30 Mar 2019 03:27 AM PDT

    So always loved IT and been messing with it from an early age, but when it came to university, ended up doing a distance learning law degree. I'm now about to graduate, but am firmly decided not to practice law.

    I've got extensive experience in repairing and configuring servers and computers of all kinds (as well as some customer service/tech support experience), as I've been running an IT reselling business on eBay alongside my degree for the last two years. I had hoped that this business would end up being my full time job, but to be honest, I'm experiencing burnout with it. It gets highly repetitive and boring after the first 300 devices or so (and the total is about 500 at this point so I am very bored), it is very lonely and I am not good at making money.

    In one sense, I'd really like to drop it all and just go and get a job, but there are complications in that my family relies on me far too much, they think I'm young and should just relax, and I've never had a proper job, so the idea of getting one is kind of a phobia. I find myself debating whether to take on a second degree in communications and networking to fill in my knowledge gaps (I can get a student loan for that so it's the only practical training option for now), but honestly, I'm reluctant to spend so much more time studying. I could come back to that later, though.

    Basically, my questions are:

    What the best option would be career wise, if I'm looking into more the systems administration side of things?

    If I did seek work now, without any certs, would I be pretty much stuck with level 1 tech positions despite my experience?

    How common is it for these kinds of entry level positions to be available part time?

    submitted by /u/1Domino
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    IT help desk

    Posted: 29 Mar 2019 08:22 PM PDT

    I'm currently studying for my compTIA A+ cert and I'm about to graduate college so I'm applying to positions already. I don't have any experience with hardware however a lot of the stuff I'm learning for the cert I have general knowledge of. My resume consist of all coding experiences because that's all we did at school, I'm asking with someone who has no experience but is looking for the opportunity to try and get into the hands on part of IT, do you think businesses will interview/hire me if I have no experience but am looking for the opportunity to learn?

    submitted by /u/papiiix
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    Things to ask from your manager before they leave

    Posted: 29 Mar 2019 04:30 PM PDT

    I had one of the greatest IT Director ever. They're leaving for a new job next week. I guess they saw the red flags a mile away and jumped shipped before it crashed. I'm going to follow along. There's speculation we might get outsourced and all kinds of crap. I already have my resume up to date and ready to try the market out again. I only stayed because of this Director. Anyway, what important things should I follow up with before they get overwhelmed at their new job? I can only think of asking them if they can be a reference? What else?

    submitted by /u/korr2221
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    Influencing factors to a graduate/junior developer role salary

    Posted: 30 Mar 2019 06:24 AM PDT

    I've been searching around for a salary range for junior/intermediate/senior developer roles. And I noticed that junior role salaries do vary but I don't seem to find more details on why. Do you think for someone with a bachelor degree in computer science, had a summer internship and over a year part time working experience as a developer (along with full time studying), they'd have enough leverage for the salary negotiation?

    And what'd be the best strategy to get a higher salary? Use this work experience to get a potentially better offer from a large company (better name at least, which helps with future career development)? Certifications?

    My location is Australia btw! Thanks in advance. Any advice is welcomed

    submitted by /u/pitchpoudouch
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    Help Desk to Network Engineer

    Posted: 30 Mar 2019 12:21 AM PDT

    My first time posting here, so I want to start by saying thank you to everyone that contributes on here. Because of the post from this subreddit, I was able to go from a dead end job to starting my career really enjoying what I am doing.

    I've worked in Help Desk for about a year now and I am really comfortable in the role, I'm building my knowledge and my troubleshooting and applying what I learn. I've gotten some more responsibilities like imaging computers and creating AD accounts, and reserving IP addresses/configuring for printers. My work took on a new project were I got to work closely with the network engineer, I got to do a lot of fun troubleshooting and got to watch the wizard at work. I was wondering if it's possible to go from Help Desk to network engineer and was wondering what are some certs to go for?

    I don't have a degree, I've worked Help Desk for a year and I plan on staying in my role for about 2-4 years.

    submitted by /u/DaAwkwardSilence
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    I left college feeling like I learnt nothing. How do I learn myself?

    Posted: 29 Mar 2019 04:31 PM PDT

    I went to TAFE (Australian GOV run college) for a network related diploma, figured it was something I could do to enter the networking field.
    But out of that year, I learnt basically nothing at all about networking. Spending a week watching basic sysadmin youtube videos would put you at the same level as me.
    Because of this, I'm really not career ready for the 6000 dollars that cost. How should I teach myself what is needed to be a junior?
    Does anyone have some structured way I can get up to scratch and actually learn something?
    Certs/Books/Online Resources etc

    submitted by /u/sarahflan
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    Is 41 too old to be getting into IT as a career

    Posted: 29 Mar 2019 03:16 PM PDT

    I am presently 37 years old, with almost 18 years service in the military in the caribbean. I have just been accepted into a MIS degree programme that will last 4 years. So my big question is, am i stupid trying to get into this at my age?

    submitted by /u/sachel26921
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    Stuck on interview question

    Posted: 29 Mar 2019 09:31 PM PDT

    They asked 'you have a customer that has a broken printer and you had 5 min. What would you do? How would you answer this question?

    submitted by /u/hongda17
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    Need explanations for several different IT related opportunities.

    Posted: 29 Mar 2019 08:48 PM PDT

    So, I'll start out by saying I don't have quick/easy access to the internet and the little I do have I've tried reading up but, haven't quite found what I'm looking for.

    The local community college is offering certificates for several IT related programs and there's a few I'm really interested in however, I'm not sure how the job functions day to day such as duties and etc. Also, I'm not sure how the job market is looking for all of these. I live in a small town of 2,000 and would rather not have to move into the city but, if that's ultimately what needs to be done then so be it.

    So the IT certs being offered that I'm interested in are:

    Broadband Installers and Technicians

    CISCO Networking Associate

    Computer Support Technician

    Network Technologies

    Also, to give a bit of background on me. I've been building and repairing PC's close to 10 years now. I've dabbled in several coding languages but, nothing major and I'm not sure if I'd enjoy it as a job. On paper I love the idea of doing something with Networking but, have no idea really what that would consist of.

    So if anyone can give descriptions of the day to day workflow of any of these areas I'd be really appreciative.

    submitted by /u/FCHatred
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    Know I want to get into computers, but don't know what excactly fits me.

    Posted: 29 Mar 2019 04:51 PM PDT

    I love tech. Absolutely adore it. I know for SURE that I want to get I to something with tech as a career. But I don't know what excacty

    I have considered computer engineering, computer science, things like that. But I don't really know if any of them are for ME.

    I prefer the hardware side of tech, personally

    But any suggestions? I think it would be cool to work with computers, but I don't know all the options.

    Any suggestions would be greatly appreciated

    submitted by /u/KingAzazz
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    Want to get started in IT (get an A+ cert), 0 experience, how should I go about learning for it?

    Posted: 29 Mar 2019 04:34 PM PDT

    Yeah so I want to get started in IT, but I don't have any real experience or prior knowledge, wondering how I should go about studying.

    Been looking at some similar posts and I've seen recommendations for the Professor Messer videos and the Mike Myers all in one textbook. Would that stuff be enough?

    Also heard of CompTIA Certmaster, would that be worth it?

    Would IT Fundamentals be worth going through beforehand for me since I'm VERY green to all this?

    Also, for the A+ should I go for the 900 or the new 1000 series?

    submitted by /u/yeahlemmegetuh
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    Need some help reviewing and editing my resume for an entry level Help Desk position

    Posted: 29 Mar 2019 06:45 PM PDT

    Due to some personal issues, I have not gotten any real I.T. experience since graduating college 2 years ago. I'm now trying to find an entry level help desk position anywhere in the Minneapolis area. I'd really love some feedback on my resume and if you think there needs to be some trimming, editing, revising, or if it's good enough to land an interview.

    resume here:

    https://imgur.com/sA5eMW4

    submitted by /u/CCNAyy
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    Anyone here from or current US Army 25b?

    Posted: 29 Mar 2019 06:21 PM PDT

    I am looking to see if there's anyone here that is former or current 25B in the US ARMY. I am switching to active duty and interested in possibly switching jobs.

    submitted by /u/HeadlineINeed
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    Does it help to say on resume I am currently unemployed since I am attending college?

    Posted: 29 Mar 2019 02:02 PM PDT

    I ask since I would like to work part-time IT-related jobs that I can do while also attending class. I used to get replies to job applications when I was employed. Now that my previous IT position ended and I have been unemployed for about 6 months though I have not gotten any replies.

    Right now I am in the process of finishing up a 2 year transfer degree to get into a BS of CS program at a local university. Should I list my Bachelor's degree in progress on my resume even though I haven't been admitted to the university yet? Would this even make a difference on the job application?

    submitted by /u/LiveForm
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