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    Monday, October 22, 2018

    IT Career [Monthly] State of IT - What is hot, trends, jobs, locations.... Tell us what you're seeing!

    IT Career [Monthly] State of IT - What is hot, trends, jobs, locations.... Tell us what you're seeing!


    [Monthly] State of IT - What is hot, trends, jobs, locations.... Tell us what you're seeing!

    Posted: 22 Oct 2018 01:13 AM PDT

    Let's keep track of new trends we are seeing in IT. What technologies are folks seeing that are hot or soon to be hot? What skills are in high demand? Which job markets are hot? Are folks seeing a lot of jobs out there? Let's talk about all of that in this thread.

    submitted by /u/AutoModerator
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    Work Laptop for Personal Use

    Posted: 22 Oct 2018 05:05 AM PDT

    Hey, everyone. Not sure this is the right place to ask this but here goes.

    My friends think I am weird because I refuse to install Steam on my work laptop. It's under my care, I might as well Netflix and Steam on that damn thing, they tell me.

    I tell them that's what my personal laptop at home is for. They tell me that I am running Linux on my personal laptop which means I do not have full access to my Steam library but I have a chance to bridge that gap by installing the Windows only games on my work laptop as opposed to me saving for a Windows-exclusive machine (I don't dual boot).

    What do you think? Do you use your work laptop for personal use/entertainment?

    submitted by /u/spore_777_mexen
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    Just Got a Job Over an Internal Candidate who will now be Underneath Me. Any Advice?

    Posted: 22 Oct 2018 07:26 AM PDT

    First, a little background. A few weeks ago one of my former co-workers, let's call him Jim, left my company to take on a manager role at another, very similar company. Jim is now the head guy over there, save for the board of directors.

    This new company Jim is at doesn't have an official IT department, but Jim wants to get one set up. He mentioned to me before he left that he'd like me to come in and basically start the IT department.

    This company has someone who has been doing IT informally there for about two years, we will call him Steve. Steve doesn't have a background in IT, and though we have met a few times at conferences, I can't really figure out what his technical knowledge is.

    Anyway, so the IT Coordinator job goes up for grabs, and I apply. I'm interviewed by Jim and three other employees at the new company. When it's time to make a decision, Jim removes himself and lets the other three people decide, and they unanimously pick me for the job.

    When I get the offer, I find out that Steve also applied, and was interviewed, but ultimately was passed over. However, they are giving Steve the role of IT Assistant and putting him "underneath" me. I put that in quotes because I won't be Steve's manager, exactly, but I am in charge of the IT department, so I'll have final say on what projects we take to Jim and the board.

    Jim mentioned that he doesn't want Steve to feel like he's being slighted, and he'd like us to work as a team, so that Steve can learn.

    So what advice would you give me to make sure that there isn't any animosity between us and that we can still get work done? Obviously, I'm going to rely on Steve's knowledge of the existing technology to get started, and his input will be super valuable, because he knows the company. On the other hand, I don't want to have to fight an up-hill battle with him every time I want to make a change. Anyone been in a similar situation that can shed some light?

    submitted by /u/Pugway
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    ~5 years from Retail -> Helpdesk -> Desktop Support -> SysAdmin. Here's how I got here.

    Posted: 21 Oct 2018 11:18 AM PDT

    I just started a new position as a SysAdmin -- I was in a Desktop Support position before within the same company. Here's what it took over around 4-5 years:

    1) Retail (a few years, ugh):

    Got to do (minor) technical support with a well-regarded chain. Kept in touch with everyone I worked with, and had a friend recommend me to an entry-level, part-time Helpdesk position at Awesome Company she worked for. Keep in mind that that you never know where your fellow coworkers will wind up the future, so work hard and be a solid employee that they'll be happy to recommend. I've helped former retail coworkers get jobs, and there are definitely a few I wouldn't be able to recommend.

    2) HelpDesk (6 months):

    This was a grind at first. I knew close to nothing, but I dove in and learned everything I could. I asked a lot of "dumb questions", but honestly everyone was happy to help me learn what I needed to. I took a lot of grunt work off others, and focused on things other people disliked. Most importantly, I utilized all my customer service skills from retail -- at the end of the day, all IT jobs are customer service, just with different and maybe more knowledgeable customers.

    3) Desktop Support (3 years):

    I managed to get myself into a full-time Desktop Support position directly from the HelpDesk, mostly by making it known that I wanted that role if/when it came up. Thankfully, they had headroom to add a new position, and I already fit in well with the team. I'd also already proven that I was willing and able to learn anything given the chance.

    My position in Desktop Support slowly grew from break/fix type tasks, to application and accounts support. I worked with our SysAdmin directly, and helped him by taking on the more mundane tasks he was doing. I learned Powershell and started automating them, saving all of us time and effort. I also took on the bulk of the work for a major project that no one was looking forward to, and made it my own.

    I will note that this team was very flexible in terms of job responsibilities within different roles -- we all did a bit of everything, which isn't always par for the course in IT. But part of what got me where I am was my eagerness to change gears and do the work to get something done. I also formed relationships with other IT departments within the company, and those reciprocal relationships helped me help my team, and vice versa. That did not go unnoticed.

    4) SysAdmin (current/1 month-ish):

    I got into a great role on a different team mostly because of my engagement across the company, and my reputation for being able to learn whatever I needed to. Most of my new team already knew me before I even interviewed, because I'd helped them out at some point, or because we worked on a project together.

    Following /r/itcareerquestions and /r/sysadmin, it seems like everyone asks what kind of certifications or degree they need to get into these positions. I never know how to answer that, because I have no certs, and my degree isn't related.

    I know for a fact that what has gotten me hired into these positions is my resoucefulness and demonstrated ability to learn new things on both a technical and abstract level. I'm open about what I don't know, and try to not have too much ego about what I do know. At the same time, I have a lot of confidence in my ability to learn and adapt, and that shows. A big part of this is soft skills. I wouldn't say I "love" customer service/working with others, but I know how to do it well, and that does make a big difference.

    submitted by /u/millionaireshortbred
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    Help Desk Lead making good money but worried about career.

    Posted: 22 Oct 2018 08:43 AM PDT

    So I figured reddit is a perfect place to ask this question. I currently am making good money has Help Desk lead but not sure how long it will last. I have a bachelor degree in MIS and over 5 years experience in help desk, some admin work, backup systems. The problem is I dont have any certs and I am not specialized in any specific area. I kind of have done it all working for a managed service provider for 4 years. Anyway I am not sure if i want to focus on IT leadership ( director, CIO path) or start gathering certs and trying to become an Admin of some sort. My problem is if I focus on leadership I may lose skills i have gained by being a tech that in the long run will keep me employed. On the flip side leadership could lead to much bigger pay checks. I know this is all over the place but maybe if one of you read it you might have some ideas on what i should focus on. I feel like if for some reason i lose my lead position here at my current job the next help desk job is going to paying significantly less than what i make now.

    submitted by /u/jerrod0299
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    Considering a Cybersecurity career change, is it for me?

    Posted: 22 Oct 2018 07:57 AM PDT

    Hello all,

    Currently working in the Journalism world for a local TV station. Very few prospects and stuck in this job that I'm not enjoying at all anymore. I've been thinking about a possible career switch and my friends are advising me to look into Cybersecurity.

    I've been around computers my whole life, enough to be able to perform a service desk IT job relatively decently. Obviously I have no training or certificates, this is just a "hobby". That being said, I have close friends high up in the IT world (Directors/Managers/etc) telling me that if I get a few Cybersecurity certificates they can find me a job right away that would pay almost double my current salary at entry level and put me on a path to success. It sounds good, the problem is.. I don't know if its for me?

    I've looked into it and while some parts of Cybersecurty sound awesome, others seem to be an IT support type of role helping companies with their firewalls/etc. Could someone provide some more insight?

    Lastly, I'd point out that I am not passionate about any particular job. I just want a job I can do without hating, that pays well and allows me to life comfortably and provide for a family one day. My current field is extremely limited unless I move out cross country, whereas Cybersecurity it sounds like I could work from anywhere.

    Is it as easy as my friends say? Just a few certificates and hook ups? What other things should I consider? Any and all advice is welcome.

    submitted by /u/danimanual
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    How qualified am I?

    Posted: 22 Oct 2018 09:33 AM PDT

    Experience: -No Degree. -Four months at a helpdesk internship. -Got a job at an MSP doing desktop support and worked there for 7 months and got laid off due to downsizing. -Current role is Helpdesk Coordinator which I have been at for about two years.

    At my current company, I oversee all desktop/server/phone system support for 50+ users. My boss has given me several different opportunities for projects such as migrating us from Microsoft Server 2008 to 2016 for both our Primary Domain Controller and Backup Domain Controller. Which I have achieved both successfully. I also manage our Office 365 environment (we use Dirsync.)

    I am currently working on my A+ Cert (My boss made it a requirement for this year and the company is paying for the cert) and got the first half of it done, taking the second test for it soon. After that, I will be studying for the MCSA.

    I currently make 47k and I am on track for a promotion by February. I ultimately want to know my worth in the industry and if I can argue better pay during my annual review, or if I could find more money/opportunity at a different company as a Junior sysadmin.

    submitted by /u/FriedDawg
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    Being a Sysadmin without a clearance near DC is not fun

    Posted: 22 Oct 2018 09:05 AM PDT

    I have been job hunting for 7 weeks now after being laid off as a Sysadmin from a small software development company. Since then I have found a ton of jobs I am qualified for, other than one stupid phrase... "TS/SCI W/ Poly Required". I am fully capable, have a ton of skills and pretty solid resume, but that phrase is driving me up a damned wall and all I can do is keep hunting for something that doesnt have a variation of it... How do I get around this? Just keep looking? Lower my expectations?

    submitted by /u/Katarnoca
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    What am I doing? Seeking advice on title/responsibilities.

    Posted: 22 Oct 2018 08:33 AM PDT

    Hi everyone,

    In a couple of months I'll be coming up on my first year with this company and as such will be considering title and salary moving forward. I am a bit confused (albeit, comfortable) with my situation but would like to hear from some other members of the community how exactly I fit into the IT field and what my position here means in relation to my IT career.

    I was initially brought on board as a generalist-type role offering desktop and application support for a small company of about 300 employees and only about 80 computer users. Throughout the past year I have been additionally involved in and led the provisioning new hosts, deploying VLANs, migrating to VOIP, and most recently looking to work with my coworker on next year's budget all while simultaneously supporting a small sister company office of about 10.

    I have no certs or formal training, but am a great problem-solver and my boss has transitioned out of the department trusting me and my coworker to essentially manage the overall activities and strategy for IT here.

    It's been a great fit for me as it is casual and I am learning so much every day. I consider myself very lucky in this regard and don't plan on leaving the company anytime soon as I am very happy here. That being said I compare my situation to other posts on /r/sysadmin and I am not sure if the small business aspect of our operation will lock me in to these types of environments in the future. I have a lot of leeway in terms of occasional downtime and accidental mishaps while I learn things thanks to the minimal impact my day-to-day activities have on an operational basis. Admittedly I know it's not an airtight operation we have here, but it is steadily improving.

    I suppose my question is more along the lines of, am I on the right track here? Can I consider myself a sysadmin without these certifications or am I still a generalist? I do plan on earning some certifications in the future. I make a fair wage at $19.25/hr for having a music degree, but in a year from now am I taking a huge loss at what I could stand to make with what work I am doing now?

    Thanks for reading. This still feels very new to me.

    submitted by /u/kungfu_jesus
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    Is Md needed to get job in ML rather than some online course & a certification?

    Posted: 22 Oct 2018 08:16 AM PDT

    Due to high demand for data scientists I was going to just take some online courses in machine learning and apply for jobs. I suspect the job market in this niche is getting saturated with ppl who took MOOCs.

    Do companies want more solid proofs other than some certs in machine learning?

    submitted by /u/erjcan
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    How much SHOULD I be getting paid?

    Posted: 22 Oct 2018 07:24 AM PDT

    Hey all,

    Wanted some help to know exactly where I stand and where I should be.

    Currently my work goes back to 2012 as an IT Consultant. But have been at a corporate job since 2014. I stopped consulting full time in 2014 when I started at the corp job.

    I've been working as a support desk leader for the past year but my title doesn't reflect that. I'm covering for my boss on a lot of tasks to take stuff off of their plate.

    Started out here at $15/hr and now almost 5 years later I'm at $19/hr. Now, I don't have any form of certificates or a degree. I was moved to a much wealthier part of my state (NJ) but my pay isn't really reflecting it nor did it change from the move.

    What do I do here?

    Anything from opening, closing, updating, and assigning tickets. Software deployment. Computer and laptop deployment. Mobile phone deployment. VMware server setups. Take over for when my boss is out. Implement new systems like a new ticketing system and WDS system. ADMT functions. Auditing Previously have done procurement, which is not easy on top of working help desk. Setting up disaster recovery sites.

    A few other things I can't even think of right now.

    Only certs I'm going for right now are VMware ones and ITIL.

    Should I be getting paid more or is my pay on track?

    Any advice would be greatly appreciated.

    submitted by /u/TheFuschiaIsNow
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    How to do my life? What is the next step?

    Posted: 22 Oct 2018 03:23 AM PDT

    Hi Guys! I have a big question here – How to do my life? What is the next step?

    I finished college, and spent 4 years working at different places as IT.

    I did many things:

    • physical UTP and other wiring
    • c# programming (as my thesis)
    • photoshop
    • website building (wordpress & basic html,css)
    • linux server install ftp share
    • networking with normal and Ubiquiti devices
    • crazy complicated spreadsheets
    • Doing photography + lightroom raw editing
    • building computers
    • there are probably more but i can't list them all

    So I think I can say I have a fair amount of knowledge about basic IT but my problem is that I don't know where to continue.

    I just moved to a new place far from home and I need to restart my file. I am going to start looking for a job soon and I feel like I am a bit lost. I did a lot of things in my years but I just can't pick a field. I Loved doing all the things I listed above.

    How can I pick one that I would master? Because RN I feel like I have a basic or maybe user level experience with those things but none of them are excellent.

    I am in a new place with new opportunities and I don't wanna mess it up. What should I study or focus on? I know it's a little bit foggy but it is for me too. I am just curious about your experiences and recommendations. Thank You!

    submitted by /u/wjeszy
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    What am I doing wrong?

    Posted: 22 Oct 2018 12:42 AM PDT

    I graduated two years ago from a decent college in Chicago with a BA, I've completed the new Google IT Support cert, built up my Linkedin profile, and sent countless applications, but I've yet to get so much as a single help-desk job offer.

    In that time, I've been to maybe 7 interviews and 2 were because I knew someone at the company. I've been working with TEKsystems for a few months now but the work is extremely infrequent for someone with my experience and the work I do get is temporary and never leads to something permanent.

    I know that my situation isn't unique and that lots of people struggle to find jobs, but I feel like I'm going in circles with this and I'm not making any progress. I don't want to be living off of my parent's goodwill forever, and it feels like all the tuition (and debt) that went towards my schooling was for nothing. I don't know if this is even the right place for this kind of post, and I'm probably just venting, but here is my resume for those interested.

    Thanks.

    submitted by /u/CompAppeal3
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    Is there a site that gathers IT job postings and aggregates keywords?

    Posted: 21 Oct 2018 11:24 PM PDT

    For example, if google posts 4 system engineer jobs, apple posts 3, yahoo posts 1, is there a site that will combine them like...

    • 8 System Engineering positions

    This will help identify what skills/jobs are hot in the market right now.

    submitted by /u/careeradvice9
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    Not sure when to give notice

    Posted: 21 Oct 2018 09:09 PM PDT

    Currently working FT as Desktop support and the environment isn't good, at all. The boss here has been known to fire people on the spot for giving notice or even mentioning looking for another job

    I have another job lined up and am starting in two weeks. Background check has cleared and I'm just waiting for my fingerprints and transcript (to prove I have my degree) to be approved by HR.

    My conflict is, do I give a full two weeks and risk getting fired, just up and leave on a Friday and say I'm not coming back Monday, or take a gap week in between jobs for myself to do things around the house, etc?

    If I give notice too early, I feel like I risk getting fired, but if I just leave with no notice I feel inconsiderate (not that the company deserves my consideration)

    Any advice? Feel free to ask any questions

    submitted by /u/easa123
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    First week update

    Posted: 21 Oct 2018 11:41 AM PDT

    I wanted to offer an update of my first week as an entry level tech. God I was nervous as all hell, but you all helped me out and all of your responses made me feel better so I thank you for that.

    So this first week was strange since I was going in knowing nothing but right off the bat the first day the manager was nice and just let me observe and ask questions but also every so often work on some minor things. The second day he let me take apart a laptop to see why the fan stopped working, so that was nerve wrecking and fun lol. I have taken one apart before but never with someone observing.

    Soon after they let me interact with customers and answer phone calls. Basically thats what I did for the next couple days just keep adding little more responsibility and if I did not know it just ask questions. They did not expect much my first week but they liked that I was willing to try and offer more help.

    Earlier I thought it was just hardware and minor software stuff I may get to work on. But turns out they offer MSP services to small businesses as well. They do all types of computer repair, sell computers, refurbish them to sell, also custom build PCs for home, office or gaming, and offer remote services to customers. So I will be learning a little of everything while I am there.

    Every person is helpful and a lot more friendly then anywhere else I have worked. I really lucked out and won't waste this opportunity.

    I wanted to thank you all again for your words and advice. This forum is really amazing.

    submitted by /u/newlifeinTN
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    Can't Find Internship, Much Less Interview Opportunities

    Posted: 22 Oct 2018 02:17 AM PDT

    https://www.linkedin.com/in/vinnie-roy/

    My resume is in my bio. I appreciate any criticisms or advice, thank you!

    submitted by /u/vinnieroy1998
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    I'm 17 y/o needing some guidance

    Posted: 21 Oct 2018 07:44 PM PDT

    Just some information about myself Im 17 y/o a senior in high school since I was a freshman ive had a computer/technology class which I loved until it came to my junior year when I took programming.... oh man do I suck at programming and find it really difficult to do but I that didn't stop the love I had for computers/technology now I currently work for my school district as a S.W.A.T (Student worker assistant technician) and I've always had the passion to work with computers/technology and is something I wanna pursue So my questions are...

    Should I start studying to earn certifications if so which ones best?

    Do I really need a degree to pursue this career?

    Is there anything I should be doing to get ahead?

    What should I stay away from so I won't waste my time?

    Any advice would be greatly appreciated thank you :)

    submitted by /u/AceElite117
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    New in IT and just got a contract for help desk at a massive company

    Posted: 21 Oct 2018 04:30 PM PDT

    Hey guys, so long story I'll keep it short. I graduated from Community college 2016. I got an IT job being a desktop support assistant temp at a non profit 6 months after graduating. I got hired for help desk at a major fortune 500 software company on a contract until the end of the year. I'm excited and nervous. Excited I'm with a huge company nervous because I'm not sure what to expect it if I'll be good enough. I'm hoping I do well enough to be hired full time or get my contract extended. What are you guys experience in IT of doing well and advancing? Especially for a large company?

    submitted by /u/sirauron14
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    when ppl talk about degrees in this subreddit..

    Posted: 21 Oct 2018 04:24 PM PDT

    You mean an Associates/Bachelors/Masters in a relevant field, right? ex. B.S. Computer Science, IT, etc.

    I always read about the discussions around disadvantages of not having 'a degree', but I technically have a Bachelors in New Media and Masters in Photography. I was wondering if that's equivalent to not having a degree at all.

    submitted by /u/memisori
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    How to move on from technical support?

    Posted: 21 Oct 2018 02:04 PM PDT

    I've been working a customer support job for a Linux based data storage array for a few years and need to start thinking of ways to progress my career.

    I know basic Linux but not enough to be an administrator. I just started grad school for computer science to make a move to software developer in hopefully two years but it will be quite expensive so I'm thinking there must be cheaper ways to learn valuable skills. Plus, I don't really know what I want to do. Right now it's a toss up between software development or Linux administration. I'm on track for software if I finish school but I could learn Linux admin for much cheaper and get certified.

    Anyone move on from being tech support?

    submitted by /u/Tyephlosion
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    How hard is it to reach an Architect position?

    Posted: 21 Oct 2018 04:04 PM PDT

    I'v been working as a Jr Linux Sysadmin role for a few months already, and as I'm getting comfortable with the position, im starting to plan my future in the long term in order to decide what should be the nexts steps.

    Obviously I'm planning to stay in my current position for a couple of years until I'm proficient with everything we manage (which is certainly a lot), while I study for the LPIC1 and posibly later, LPIC2.

    What paths do you think that have to be taken in order to reach a top IT position such as Architect, Techical Lead or that sort of position? I'm quite interested!

    Thanks in advance!

    submitted by /u/RayHawkeye
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    Personal lab

    Posted: 21 Oct 2018 11:11 AM PDT

    This is a very intriguing idea that I would like to pursue. If I am looking into coding what would a home lab look like?

    Edit: stupid auto correct

    submitted by /u/omegacoo
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    What are the two requirements for network connectivity IP + subnet mask?

    Posted: 21 Oct 2018 08:49 PM PDT

    I was just crucified at the networking sub so imma try here lol this question is on a application so I don't want to get this wrong. I am just starting out in this field.

    submitted by /u/Krakken_Zero
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