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    Thursday, August 9, 2018

    IT Career What kind of hardware/software should an entry level job seeker be familiar with?

    IT Career What kind of hardware/software should an entry level job seeker be familiar with?


    What kind of hardware/software should an entry level job seeker be familiar with?

    Posted: 09 Aug 2018 07:33 AM PDT

    I saw someone post their resume yesterday and one of our fellow subscribers mentioned they wanted to know what hardware/software they are familiar with. I myself am trying to break into help desk by the end of the year. I know most of the "basic" software out there and how to troubleshoot them.

    What are some things you expect a Level 1 and 2 tech to know?

    submitted by /u/justabeeinspace
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    Anyone ever deal with a 'title downgrade'?

    Posted: 09 Aug 2018 09:20 AM PDT

    So I accepted a new job which pays more, has better benefits, and is a better environment. The only downside is that my title is 'Jr. Help Desk Technician' which is a huge downgrade from my current title which is 'Network Analyst.' How have you guys handled title downgrades? I was thinking if I become chill with my supervisors I can ask permission to change my title on LinkedIn and resume.

    submitted by /u/tennisie
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    Advice for young women entering the IT industry?

    Posted: 08 Aug 2018 07:51 PM PDT

    TL;DR - 24 yo female asking for advice on how to relate to my very traditional older male coworkers in the IT work environment - without playing the victim

    I am somewhat fresh out of university and work in an IT function for a company in a very traditional industry.

    In an academic setting, although often among few other women in classes, I never felt a sense of intimidation or inequality.

    In the workplace, I do not see the same dynamic. I have always tended to assume gender inequality a non issue for those with the right attitude. Now, I often find myself in a room full of men 30+ years older than me, wondering if they even take me seriously. It is sometimes exhausting to look around the room and doubt yourself before you speak. I find it very hard to relate to my boss as well, on a personal level. And although I receive excellent feedback about my work, I wonder if it will be detrimental to my career progress.

    I presume there are an abundance of both men and women in this sub who have experienced this dynamic at work, please give me your best advice on relating to coworkers and bosses.

    Dos and donts?

    submitted by /u/WorkingLady17
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    Recent grad, feeling overwhelmed by the job hunt. Unsure what positions I should be looking for.

    Posted: 09 Aug 2018 06:44 AM PDT

    As the title says I'm a recent graduate feeling overwhelmed by the job search, resulting in a bit of turtling/demotivation. After continuing to get zero callbacks just denial emails, even after having my resume torn apart and rebuilt acorss reddit several times, at a lost for what roles I should be pursuing. Graduated with a degree in Information Systems. Worked several internships. 1) Business Analyst focused on data analysis 2) Systems Analyst main project building a SQL database automating the analysis of data 3) Product Manager focused on working with stakeholders and developers discussing backlog/requirements etc.

    Seem to be all over the place with my positions held. Enjoyed them all for the most part. Just totally stumped on what to be applying for at this point given I've gotten zero results so far. I've really enjoyed the programming aspects of positions held, using SQL, developing webpages using JS elements as a result I've started to consider returnignt to school for a MS in CS to pursue this further. But feel that may be me just being desperate at this point. Sorry this turned into a bit of a rant but any advice would be appreciated.

    submitted by /u/PuzzledAsparagus
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    What is the difference between a Senior Business Analyst and a Senior Software Developer soft skills and career paths?

    Posted: 09 Aug 2018 09:56 AM PDT

    What is the career path like for a Senior Software Developer and a Senior BA and does being a Senior Software Developer pay more than a Senior BA or a highly technical BA? Do they possess the same soft skills? (not sure what soft skills are exactly but I heard they're important). Can a Senior BA really be outsourced or not?

    I also have noticed my roles in the past in my career have overlapped and combined two roles in one i.e. Software Dev gathering technical/business requirements and specs. I don't enjoy the BA aspect of it much. Is this normal and a concern?

    TDLR; I have noticed I keep getting involved in hybrid Senior Developer/BA roles throughout my career and I noticed the requirements gathering and specification outlining makes my job less enjoyable because then I am doing two jobs in one. What are the career paths for each and should I be scared if at any point I'm more on the BA end at times?

    And I studied to be a Senior Software Developer about over 12 years ago not exactly a Senior BA or both. Will most or all programming jobs require the knowledge needed to perform two roles in one?

    submitted by /u/DreamInTech
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    AWS entry level careers

    Posted: 09 Aug 2018 09:49 AM PDT

    Hello, I recently cleared the AWS Certified Solutions Architect - Associate exam. I understand the job title solutions architect is normally not an entry level role, so I should go for cloud engineer roles.

    However, is it possible to get more of a client-facing roles? Like sales engineers or PMs. Would I need the professional certificatio for thes? How do I go about getting a job when I have no internship experiences? I have some hands-on with AWS, and I thought having the certification is good for entry level jobs, haven't had success so far however.

    submitted by /u/AWSnQA
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    Moving to Bay Area

    Posted: 09 Aug 2018 09:10 AM PDT

    I am about to move back to the Bay Area with my family because there are almost no IT jobs in my current city. What is the typical salary range for entry level IT positions in San Francisco? I have gotten many phone interviews so far, but I'm not sure what to tell them when they ask for my desired pay because the city that I'm moving from is vastly different.

    submitted by /u/tokenwhiteguy
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    Contracting in uk

    Posted: 09 Aug 2018 08:57 AM PDT

    Hi guys

    I've worked in IT since I was 18 (now 25). Started off studying computer networking at college when I was 16, then had a 1 year apprenticeship when I was 18 doing help desk/basic support stuff. Jumped around a couple of companies over the years doing 2nd & 3rd line support for MSP's. For the past year and a half I've worked as an installations/infrastructure engineer for an MSP, pretty much just installing and configuring SAN's, firewalls, servers, network infrastructure etc. Writing up project plans, doing the project and then making sure everything is working as planned pretty much. I enjoy the job and I'm very good at it but I'm at the point where I want to earn more cash and was wondering if contracting was the way to go.

    To give a bit of background on my current situation, I live in the UK but not in London (somewhere with much cheaper cost of living). My base salary is £32.5k and I get a £400 per month car allowance on top of that. With my overtime, bonus and on-call I make around £45k per year after all is said and done. My SO who I live with and we manage our finances together earns £21K per year, we own our house and we currently have just under £25K in savings so if I was out of work for a small period of time it wouldn't be the end of the world. Tech wise I've got a bunch of basic certifications (some comptia crap, CCNA routing and switching, a Juniper exam, some Veeam stuff) plus some decent microsoft certs (MSCA server 2012 & 2 MCSE's)

    From everything I've looked up about financing it seems like much better pay for much less job security. I've been looking and some basic 1st/2nd line roles seem to be offering 3-6 month contracts paying £350+ per day which just seems insane and way too good to be true for me. At that rate of pay I'd be able to have 6 months off work a year, work a much simpler job with less overtime and still come out ahead

    Any input and advise would be appreciated.

    submitted by /u/rrreeedddf
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    Accounting and CIS double major

    Posted: 09 Aug 2018 08:54 AM PDT

    Hi, I recently decided to take on CIS as a double major instead of doing a 5 year accounting masters. I should graduate in time and save more money.

    I do not want to do tax or audit, or pure accounting. I am more IT auspicious and want to pursue IT related careers like IT consulting.

    Is my accounting degree somewhat deadweight and useless in trying to find IT/Consulting internships or opportunities out of college? Is there a healthy field that can utilize both degrees? I do not want to do IT Audit.

    submitted by /u/momo_tree
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    How to move up in IT

    Posted: 09 Aug 2018 08:36 AM PDT

    So I will be starting work at a large company soon entry level IT position. And I'm wondering how would I move up in the company? What are some tips that would make use of being hired internally in higher positions and doing well and advancing?

    submitted by /u/sirauron14
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    Job security in the IT world.

    Posted: 09 Aug 2018 08:32 AM PDT

    Hi it's me Leo again and I'm wondering about the job security of being an IT in the civilian world. Will I constantly have to worry about being laid off due to economic reasons or is it usually once you get a good job. Also, how hard is it to get hired once you are by some chance let off?

    submitted by /u/LeoTheSunGod
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    IT assessment preparation

    Posted: 09 Aug 2018 06:25 AM PDT

    I have an IT assessment coming up for a help desk type role but I think it's a bit more in depth with some more responsibilities like monitoring systems etc. I was just wondering if anyone could give me an idea of what to expect? And also what I should learn / know before going into the assessment.

    submitted by /u/cd8as8
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    Post Navy - Job Prospects

    Posted: 09 Aug 2018 06:09 AM PDT

    Currently in the Royal Navy and have been for 6 years as a Comms and IT specialist.

    Amongst many other things, my job entails looking after the IT systems onboard, including Cisco switches and Windows servers with VMWare. I am a leading rate so have looked after it and then managed people looking after it.

    I have been taught certain aspects of CCNA on course using real equipment, then gone out and taken the exam myself aswell as studying in my own time.

    What i'm interested in is what my prospects would be Civilian side? Will employers respect my military work experience? I imagine my experience isnt as technical and hands on as a civilian counterpart. But I am confident in my abilities.

    I also have a security clearance which could come in handy for the city.

    Any advice? Should I try get a CCNP paid for before I leave?

    submitted by /u/stAn1Deag
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    Want to set myself up for making a Salary increase proposal at my yearly review. Underpaid, but immense freedom/opportunity to affect the org.

    Posted: 09 Aug 2018 05:30 AM PDT

    In the past quarter I've started working for a medium sized business as one of two IT members. It was supposed to be more of a helpdesk role with occasional input on projects, and I actually took a pay cut from a previous job for a less stressful environment (which it is). But I've been tasked with higher level projects and a 6-figure equipment purchase order/quoting/analysis/presentation, among providing constant advice to my senior. However, this feels like a really good opportunity to do work I otherwise would have never had the chance to. (Previously a L2 MSP Tech).

    I just wanted to ask of some tips for what to be recording/keeping track of so that when my yearly comes up (I'm going to ask for the meeting), I have the correct ammo and reasoning.

    My current plan is to do the following:

    - Bang out at least two relevant certs (an MCSA and complete my CCNA, I'm CCENT now).

    - Continue writing documentation, since there isn't any.

    - Set up the company's first print server.

    - Learn a lot more powershell.

    - Automate our new-user creation process, currently it's winging it with what groups to add someone to.

    - Track the projects that I'm tasked with/involved in and make my progress/impact on them visible.

    - Setup a ticketing system (Done).

    - I'm going to be in charge of replacing all 150+ PC's by creating an imaging system and then using it, so tracking that.

    Pay right now sits at about $40k, and I feel like it should be closer to $50-55. Any advice would be appreciated, especially on how to word my ask. I'm considering interviewing for other positions around the one-year meeting in the event I need to move on.

    submitted by /u/Smart_Fish
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    Best way to proceed?

    Posted: 09 Aug 2018 04:30 AM PDT

    Ok, I have done some research. It seems that starting out zero experience, or creditials I need to look for a help desk or support position. I also need to get compTIA, network+ and security+. Here is where I have questions. There are multiple ways I can do this, via either self study, a college degree program, or a certification "trade school" like Leaderquest or New Horizions... Multiple people have said certs are more important than degrees, look better on a resume, and cert trade school come with benefits like resume and job placement help, however they seem a little sketchy(mainly leaderquest) What would be the best way to proceed? Thank you guys

    submitted by /u/Flthrowaway1327
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    Do I need all the certs under a certain level?

    Posted: 09 Aug 2018 03:51 AM PDT

    Following the IT Certs Roadmap https://certification.comptia.org/docs/default-source/downloadablefiles/it-certification-roadmap.pdf

    Say I'm following info sec. Do I need every entry level cert, or all the intermediate ones once I get there? How do I know which ones to go for?

    submitted by /u/yosimba2000
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    Two Years in Help Desk position need career advice moving forward. I do not know how to figure out what I want to do in the field.

    Posted: 09 Aug 2018 03:26 AM PDT

    Hello,

    I currently work in Hospital I.T. and have as of this past week hit my two year mark. Background, I originally had a temporary position with my current company a step below what I do now (I know that's hard to believe) and about halfway through I was "offered" a position (they told me to apply if I was interested) applied, actually offered a position, and the rest is history. About 6 months ago I was asked to move to one of two graveyards slots in my company (with increased pay of course) and obviously being that I am young I accepted and currently work graveyard.

    So the thing is I am not sure what I want to do in the field. I love what I do for the most part now and want to continue in the field, but do not know how to branch out to try things or see where my career takes me. I also do not have any certifications (however, started studying a bit recently to take the A+ exam soon). My degree is not helpful (Music composition, with a focus in audio engineering/sound design, if there is anything with that in IT worth looking towards please, my passions is music, but again I'm happy with what I'm doing now).

    How would someone who does help desk get into learning about and finding interest in coding/programming, cache engineering, security (cisco is big where I live), etc? I'm kinda stuck with trying to figure out what I want to do. My boss is fully supportive in helping me and would love for me to move laterally in the company as she feels I work very hard, but I don't know how to go about finding out what I am passionate about in IT.

    What certifications overall blanket wise should I look at, should I consider going back for an associates (or bachelors) or will certifications and my current work experience be decent enough at something entry level on a track beyond help desk?

    Sorry, I know that's alot. Thanks for the help.

    submitted by /u/March1392
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    What would you recommend if you had to start over?

    Posted: 08 Aug 2018 05:44 PM PDT

    Hello,

    I'm currently 22 working as a personal auto insurance salesman for a national company pulling in a 36k salary with 4-6k in commission per year. Been here 1.5 years. Before this I sold at a Toyota new car dealership for 9 months, made about 50k that year, but also regularly worked 14-16 hours on any given day. before that i did 1.5 years at a call center for a global retail company, taking international calls from spanish speaking countries as part of my queue along with the general inbound calls from english speaking countries.

    Reason for posting. Turns out, my job may or may not be here in 2-3 years just because of the direction the market is heading towards(my prediction). Or if it is here, it'll probably come with a huge pay cut(already looking at a pay cut in January). Plus I miss the money I was making at 19 :/. Believe or not, I learned about AWS certs, and that you actually don't need a degree to be in IT, from r/InsurancePros.

    I don't have a degree or any certs ATM. I think I'm missing like 3-4 classes to wrap up my AA in Accounting. I decided to take a semester off and ended up making a sales career out of it.

    So considering I'm looking at a deadline of 4 months to get certified in something or finish up my degree, I'm leaning towards getting a cert. I already started playing around with AWS since it was free to make an account. 2 days in. Is it too far fetched to think getting a $25-30/hr position with a AWS SysOps Cert, or any other cert for that matter, is possible, and if not, is part time work worth it for the experience in IT? Looks like the general consensus in this sub is that customer service experience is huge because you'd be dealing with "non-computer people", and that's kind of my specialty at this point.

    Ninja Edit: I'll probably get my AWS cert regardless only because I'm also interested in breaking into SaaS, but they either want to make sure you can speak to tech pros OR you got a BS. So I'll get SOME use out of it, but if there's low-er hanging fruit, id much rather go for that. Plus you can't really take time off in sales, that's your money after all.

    for what its worth, I'm more or less a work-a-holic. I did the call center work full time while also taking a full class load. Currently also 6 months into a part time job to supplement my income.

    submitted by /u/alwayslearning2sell
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    Advice for graduate

    Posted: 09 Aug 2018 02:07 AM PDT

    I recently graduated from university with a degree in network security and forensics with a 1st, i know this is not the be all and end all but i consider it a start. I currently have a full time technical support job and i am constantly learning more and more, however, i am wondering if its worth sitting the Comptia A+ and Network+ courses and also taking my CCNA exam?

    Any thoughts welcome :)

    submitted by /u/Joshhardy5
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    Is it possible to land a tier or tier 2 helpdesk technician position with an Associate's degree and a few IT certifications?

    Posted: 09 Aug 2018 12:45 AM PDT

    17 year old HS graduate here. I've been looking into the field of IT as it seems to be a good field to get into with its growing demand and job security as well as a decent living wage.

    I start school soon and will work toward an Associate's and then afterward a few certs being A+, N+, and whatever else is in demand.

    Ultimately I just wanted to know If you guys believe that by the time I have a 2-year degree and IT certs if it will still be possible to secure an entry-level position with those credentials.

    That is all. Thanks in advance.

    submitted by /u/LivinginPain12
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    how can i find a graveyard(third shift) help desk job? I want to be able to code.

    Posted: 08 Aug 2018 10:45 PM PDT

    I am a budding software engineer in the bay area. Recently I've been on a roll and I'm starting to understand both the front-end and back-end frameworks for web development. Next is getting more familiar with python and using machine learning to create some cool projects. I think I can land a mid-level job within the next 12 months.

    The problem is, bay area living expenses are so damn high. I work so many hours, and it feels like for every 2 steps I take its one step back. I'm always looking for ways I can kill two birds with one stone. Recently I heard working as a helpdesk technician can give lots of downtime. An acquaintance of mine said as long as you stay on top of your tickets they do not care. And if you work the graveyard shift, you will have even more.

    I see theres a big demand for helpdesk technician in California, but I do not see any job postings for the graveyard shift....am I looking at the wrong places? or....are they practically nonexistent? Thanks for the help.

    submitted by /u/citykid_212
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    Can I get an associates then bachelors?

    Posted: 08 Aug 2018 11:18 AM PDT

    I'm 20 years old and have been working in construction for 3 years. I've been thinking on going to college to get a degree in computer science but I wouldn't be able afford to go to a 4 year college. Especially because I would have to leave my current job.

    The only way I see me attending is going to a local community college. There is one 15 minutes from my house that offers a computer science class to get your associates. I was wondering if it was possible to attend there for two years and when I get my associates transfer over to a university to finish my other two years?

    What are your guys take on this? I'm still kind of iffy on my decisions because I'm young and constantly looking at new career paths.

    submitted by /u/someondowninatl
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    Experiences with IT recruiting agencies?

    Posted: 08 Aug 2018 10:04 PM PDT

    A few days ago a recruiter with S.I. Systems reached out to me regarding a potential fit for a position. My meeting with the recruiter is tomorrow and as a new grad who is finding it tough to break into IT I am excited at the prospect of being recruited. I'm wondering if anyone can offer their experiences work with recruiters, and if there is anything I should be wary of?

    submitted by /u/ChampagneZambi
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    Would becoming a tester in the short term damage my career as a developer long term?

    Posted: 08 Aug 2018 01:17 PM PDT

    First some background:

    I only started my career about two years ago and with very little formal training. Currently I work as a developer within the HR division of my company, using the Oracle PeopleSoft stack. The tech is really quite niche and obscure, and rather behind the times in many aspects. Additionally our team essentially delivers projects in a waterfall way. We don't even have proper version control system to speak of!

    Suddenly an opportunity to work for a different team has presented itself, but as a tester. This team is agile, develops in Java, and generally seems to have kept up with the times so to speak. The role would involve both manual and automated testing, and close collaboration with the developers.

    Regardless of I stay in my current role, or change to the new one, I will have the chance to devote some time each week to learning.

    So finally my question: would moving to this testing role be beneficial or detrimental to my career with the view of returning to development in the future? I get the feeling I might learn many useful skills and gain valuable experience in the testing role, but if future potential employers reject me from development jobs in the future then maybe its not a good idea?

    tl;dr Which on is the better option for a development career in the long term: Stay in a development role with outdated technology and practices or temporarily move to a testing role with modern technology and practices?

    submitted by /u/aspiringDev11
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