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    Friday, August 3, 2018

    Hard drive is dead. Need to save thousands of pictures lost. Recovering tools not helping. Tech Support

    Hard drive is dead. Need to save thousands of pictures lost. Recovering tools not helping. Tech Support


    Hard drive is dead. Need to save thousands of pictures lost. Recovering tools not helping.

    Posted: 02 Aug 2018 03:30 PM PDT

    Hi everyone. One of my old HD's died. It had thousands of pic that I can't lose.

    Would you recommend any recovery tool that could save the files? or save the HD so that I can later access the pictures?

    USB-based tools are ok too. I just don't know what to try anymore.

    Thanks in advance for your help.

    submitted by /u/former_farmer
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    Windows XP MCE 2005 Bug

    Posted: 03 Aug 2018 02:25 AM PDT

    I know I know this sounds silly/stupid... I've recently reinstalled Windows XP MCE 2005 back on my old computer (need to for software issues) and after installing SP3 the System Properties page shows that it's MCE 2002. I know this was a known bug by Microsoft but I'm wondering if there is any way to fix it or to manually change that data via registry or files. I know it's silly but it's just something I want fixed.

    submitted by /u/FrankMans
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    How to refund something in the Google Play store which isn't on my refund list?

    Posted: 03 Aug 2018 03:55 AM PDT

    I bought some stupid in game stuff in Clash Royale, but when I finished the purchase it said that it 'failed', didn't get the item, but the money HAS been withdrawn from by bank acount and the item isn't on the refunds list from the play store. What can I do about this?

    submitted by /u/Vadsig_Plukje
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    Acer Predator XB271HU wallpaper not displaying correctly until resetting power or replugging display port

    Posted: 03 Aug 2018 03:54 AM PDT

    I have a 1080ti which I've updated drivers for. I even uninstalled graphic card drivers and then reinstalled them too.

    I use 2 displays - Monitor 1 is the 240hz 1080p Acer Predator. Monitor 2 is the 1440p 165hz XB271HU.

    Is there something wonky going on with the different resolutions and refresh rates? Could that be a reason?

    This issue kinda just happened overnight. Not sure what could've caused this. I just turned on my PC and it showed up like this and hasn't gone away since about two days ago. Hoping I won't have to RMA this.

    All help appreciated and let me know if I need to provide extra info. Thanks!

    https://i.imgur.com/xWbGYZ7.jpg

    submitted by /u/dankniss
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    Blue Yeti microphone not receiving power

    Posted: 03 Aug 2018 03:38 AM PDT

    I've happened to notice while looking for a solution to this that a lot of Yeti Mics have a lot of issues... yikes. My issue kinda confusing, just like every other day I had been using my microphone, working perfectly fine, and then suddenly the light in the mute button goes out and the mic disconnects. I've changed cords, updated/uninstalled/reinstalled drivers, factory reset my computer, and nothing seems to have worked. What's my fix? Or am I shelling out a lot more money to get a new mic?

    submitted by /u/spitzbotgamer125
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    My agency knows my personal password, doesn't encrypt?

    Posted: 03 Aug 2018 03:31 AM PDT

    My employer recently sent me an email with my username and password, but it was my personal password that i created when I signed up.

    When i asked them how they knew my password and if they encrypted, they just responded saying that only i can see the email and they cant.

    that sounds like total bs to me.

    can anyone confirm my paranoia?

    submitted by /u/srslolol
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    Will making a HDD partition fix my 100% disk usage

    Posted: 03 Aug 2018 03:30 AM PDT

    Hello, I have Lenovo laptop with windows 10. I have this weird problem, when i try to install a game my disk usage in task manager rises to 100%. Installation slows down to the point where installing a 20gb game can take up to 14hours. I tired all the tutorial/fixes on the internet (disabling superfetch, defraging, removing malware, updating drivers etc..) but none helped. I thought maybe my HDD is scratched or damaged. So maybe if i make a new partition and reinstall widndows to that new partition it will fix my problem? and I really can't buy a new hard drive right now.

    If you have faced similar problem your self please share, thank you.

    submitted by /u/ignacas0258
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    Reset my computer after getting virus, hacker is still able to access my email

    Posted: 03 Aug 2018 03:13 AM PDT

    I got hit by a virus recently and I don't know what to do or how to stop this hacker. I've reinstalled my OS and reset my passwords + enabled two factor authentication. The hacker is still able to get in my email and thus, access my other accounts. The weirdest part is that on the day I got hacked, I noticed a new device appearing (logging in from a different location), but after I reinstalled my OS, it seems the new device's information merged with my newly reset pc. Today, the hacker froze my crypto account while trying to break through the two factor authentication. I don't know what I can do to stop this person. Please let me know if you've got some advice. Below is a timeline of everything that has transpired.

    1. Got virus

    2. Used antimalware tool to remove virus

    3. Hacker changed my email login credentials

    4. Changed passwords and enabled two factor authentication

    5. Found weird net activity on my device

    6. Reinstalled OS

    7. Hacker tried breaking into my Binance account - two factor authentication saved me

    8. Changed my passwords again

    I'm still changing my passwords right now, but I honestly don't know what to do. After breaking into my Binance account, he got my account frozen from so many login attempts. He then submitted a "lost authentication key" form. I cancelled the form, but I don't know what I can do to save my account. This is driving me insane.

    submitted by /u/myacciscompromised
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    Unable to backup C: drive with Veeam nor Macrium, access denied error every attempt.

    Posted: 02 Aug 2018 11:21 PM PDT

    Hello there,

    I was wondering if I could get some help in backing up my C: drive - I'm having issues with an error that's present in both Veeam Backup Agent and Macrium Reflect: both end up spouting an 'access denied error' when attempting to do a volume backup.

    Here is a screenshot of the error that Veeam ends up with.

    As well as the full text from the error:

    8/2/2018 11:07:53 PM :: Error: Access is denied. Asynchronous read operation failed Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}. Exception from server: Access is denied. Asynchronous read operation failed Unable to retrieve next block transmission command. Number of already processed blocks: [7235]. Failed to download disk.

    • OS: Win10 Pro v.1803

    So far, this is what I've tried:

    • Forcing the program to run as elevated.
    • Having all related processes run at a high priority.
    • Altering permissions on the drive to allow admins full control (which was its state even before editing it).
    • Running the backup whilst in safe mode.
    • Using a recovery image of Macrium Reflect (haven't tried Veeam yet) to boot into and run the backup from there.

    I'm not sure what to do at this point.

    Thank you.

    submitted by /u/alexwillreddit
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    My previously fried gpu is now working fine somehow?

    Posted: 02 Aug 2018 08:57 PM PDT

    About two months ago, my graphics card overheated, and I assumed it was fried/dead/whatever. My screen would be messed up, while everything else ran completely fine. I booted up my computer to get some images off of it today, and now everything looks completely fine. Ive gotten some joking around from friends saying it's a "zombie graphics card", but I'm honestly confused, why is it suddenly working fine?

    submitted by /u/Sora655
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    Tech support please?

    Posted: 03 Aug 2018 02:42 AM PDT

    Hi everyone. Not sure if the right place to ask, so direct me elsewhere if needed. I have two HP laptops that I'm having trouble with

    First one is an old pavilion G6 2304 that's stuck in a "failure configuring windows update" boot loop that i can't do anything with.

    Second is a spectre X2 that won't even turn on. Battery fully charged. But no action what so ever.

    Any help would be awesome. Cheers

    submitted by /u/SlipperyAnderson
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    Can't make an user app a system app

    Posted: 03 Aug 2018 02:40 AM PDT

    Hi guys and gals

    I'm in need of some help guys. The solluction will probably be easy enough, however probably due to needing to translate the errors (dutch <-> english) I can't really find anything to help me...

    The phone:
    LG Nexus 5 24Gb and android 5.1.0 (LMY47D).

    The goal:
    Have a fake GPS app installed and hiding my root to spoof my location on android 5.1 with a security patch before the march 2017 patch (in compliance with this spoofing guide.
    For this I need to do the following:

    1. Unlock my phone
    2. Install TWRP
    3. Root
    4. Install fake GPS app [GPS JoyStick Fake GPS Location' by The App Ninjas]
    5. Generate and rename a copy/privacymode of the app
    6. Make the renamed copy/privacymode a system app (stuck on this step)
    7. Instal Magisk (didn't get to this step)
    8. Hide root with Magisk (didn't get to this step)

    The errors:
    I used Nexus Root Toolkit to install the androidversion 5.1 on my phone. The Hashcheck failed so I skipped it. Not sure if that's what's causing the error. For the installing of TWRP and Root is used: this guide from XDA. I installed the fake GPS app and made a renamed privacy/copy. Here comes the problem. I can't make that (or the original) a system app. I tried using Link2SD, luckypatcher and directly moving in TWRP. I get the following errors:

    Link2SD: /system: - not enough storage

    Lucky Patcher: Error: not enough room withing systempartition to move the application. Create room in /system and try again. If you're using SuperSu, switch off "mount namespace seperation". (switched that off in SuperSu, tried again and got the same error)

    TWRP: Error: 1

    My guess is that the programs can't access the storagespace on my phone for some reason.

    The question:
    Who can help me to get passed the 6th (and following) steps to achieve my goal with this phone? Please let me know if any more info is needed.

    Ofcourse any and all help is greatly appreciated!

    submitted by /u/FortieSicks
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    Internet Speed is on average a 1.5mbps according to every speed test. But speedtest.net says that it's 45mbps.

    Posted: 03 Aug 2018 04:45 AM PDT

    I'm Australian, and we're known for having terrible internet.

    Sites such as pixiv, nexusmodsmanager and tumblr take a long time to load, while other sites such as Youtube load instantly. I can watch a 3-hour long video in 1080p60FPS and have no buffering at all.

    But as once as I try a different site, it buffers almost constantly.

    I've called my ISP, and they always tell me to go to speedtest.net, which reports my speed at 45mbps (Which is what it's meant to be) and then they hang up.

    Why is speedtest.net inaccurate? I've tried ozspeedtest, speedofme, Google's Speedtest and many more. They all report slow speeds except for speedtest.net.

    submitted by /u/sporite
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    New Endpoint Protection install (on Centos 7) not showing up in Endpoint Protection Manager.

    Posted: 03 Aug 2018 04:37 AM PDT

    Hey all, I am wondering if anyone has seen this: I recently installed Endpoint Protection on a new Centos 7 server but it is not showing up in Endpoint Protection Manager. I have pretty much exhausted what I am able to find on the varios Symantec knowledge base articles at this point.

    Things I have tried:

    • Uninstall/reinstall
    • Manually Exporting the sylink file and importing
    • Making sure the port that Symantec needs is open
    • Manually compiling the kernel that autoprotect needs
    • Probably some other things I'm not thinking of this early in the morning.

    I'm stumped. I would appreciate any thoughts you folks have, or even any promising lines of inquiry. Thanks in advance. I also posted this on /r/sysadmin

    submitted by /u/Redearthman
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    Someone Has Been Using My Information

    Posted: 03 Aug 2018 04:34 AM PDT

    This is my first time ever using reddit, but I came here in search for answers. I'm not even sure if I'm using this right, but here we go.

    Let's just start from the very beginning. So about 3 weeks ago, I was checking through my email, and I had received an email from AARP. I found this pretty strange as #1, I am in highschool and #2, I had never used that site. The contents of the email said, "Thank you for signing up for an AARP account, click the link below to recieve your invoice." I disregarded the email at the time, think that someone may have accidentally typed in my email while signing up for an account. Even then, that would be very unlikely as my name is very unique and I have yet to meet anyone else who has the same first name as me. But I didn't think much of it and emailed back saying that I didn't sign up for such an account, and that I don't want anymore emails for them.

    But then, about 5 days later, I got mail from AARP. I realized that the possibility of someone putting in my email on accident couldn't exist anymore, as I had gotten mail with both MY name on it and MY address on it. I started to get a little weirded out at this point, because this meant that someone out there not only knew my name and email, but also my physical address. However, I didn't know what to really do about it, so I just let it be for now.

    A week after that, I got an email from Kohl's. It said, "Thank you for signing up for a Shop My Way rewards account. Click the link below to activate your account." I just want to mention that all these emails were from the legit businesses, and not a phishing attempt from a fake email. When I got this email, I knew for sure that something was up and someone was using my information to sign up for these things. Again, I emailed back and said that I didn't sign up for such an account.

    It's currently 4:24 AM. I haven't been able to sleep because about 2 hours ago, I got another email. This one was from Apple, saying, "You recently requested a password reset for your Apple ID. To complete the process, click the link below." I quickly reset my password to make sure nobody had to access to it, and then signed up for two-step verification from Google to make sure that nobody could get into my email, in case they had my Google password as well.

    Now, I've come here for help. Is there any way I can figure out who is doing this, and how to make them stop? These emails have been bothering me and worrying me a lot, and I just need to find a way to at least figure out who's doing all of this. I'm hoping someone on the internet has a solution for me.

    submitted by /u/Wdym_Brother
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    Been using Paint.Net and my laptop's C: drive seems to be filling up for no reason. Help?

    Posted: 03 Aug 2018 04:34 AM PDT

    A couple of days ago or so, when I last checked I had about 5GBs of free space in my C: drive (out of 440GBs, not a lot I know).

    I've been using Paint.Net to edit hundreds of pics lately, but all the pictures I'm editing and saving are located in an external hard drive, so this shouldn't be affecting my laptop's memory space at all, right?

    The only thing that's located on my laptop is the actual Paint program, but I've looked around and it doesn't seem to have any temporary-files like folders or anything.

    I've been editing pics now one by one and checking if it affects the C:'s remaining space, and it does: it keeps fluctuating from 200MBs, 400MBs, 437MBs, 508MBs, etc.

    Could this be related to all the image editing I'm doing, or could it be something else?

    I'm really not tech savvy at all, sorry :/.

    Laptop model: HP Pavilion g6.

    Any help is greatly appreciated.

    (I also haven't been downloading anything except a picture or two here and there, so I have absolutely no clue where those 5GBs I thought I had went)

    submitted by /u/TatteredTongues
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    Easyanticheat found as hosts file with Rkill. Something to be worried about?

    Posted: 03 Aug 2018 04:30 AM PDT

    Hello. I just finished the malware guide, and everything seems fine. However I get shown easyanticheat as hosts file entries with Rkill. I know I have used it in the past for playing CSGO, but I always thought everything was uninstalled (as I can't find anything related to it). Do I have to be worried?

    submitted by /u/ydkm94
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    Unhide INetCache Win10

    Posted: 03 Aug 2018 04:23 AM PDT

    Is there a way to unhide the INetCache folder? I see that the option is greyed out and I can't unhide it.

    submitted by /u/mortex09
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    16GB Ram Does not Work in Dual-Channel Mode, Only Single Channel

    Posted: 02 Aug 2018 09:45 AM PDT

    What is your parts list? Consider formatting your parts list.

    PCPartPicker part list / Price breakdown by merchant

    Type Item Price
    CPU AMD - Ryzen 5 2600X 3.6GHz 6-Core Processor $289.75 @ Vuugo
    Motherboard Gigabyte - X470 AORUS ULTRA GAMING ATX AM4 Motherboard $178.75 @ Vuugo
    Memory G.Skill - Trident Z RGB 16GB (2 x 8GB) DDR4-3200 Memory $243.99 @ Amazon Canada
    Storage Samsung - 850 EVO-Series 500GB 2.5" Solid State Drive $218.86 @ Amazon Canada
    Storage Seagate - Barracuda 2TB 3.5" 7200RPM Internal Hard Drive -
    Storage Seagate - Barracuda 3TB 3.5" 7200RPM Internal Hard Drive $99.95 @ shopRBC
    Video Card Gigabyte - GeForce GTX 1080 8GB WINDFORCE OC 8G Video Card $659.99 @ Newegg Canada
    Prices include shipping, taxes, rebates, and discounts
    Total $1691.29
    Generated by PCPartPicker 2018-08-02 12:27 EDT-0400

    Describe your problem. List any error messages and symptoms. Be descriptive.

    Motherboard ram slots go 1-3-2-4

    Dual channel when in (A) 1-2 or (B) 3-4 slots.

    My 16GB ram will not work when using either configurations for dual channel. Windows will read 16GB installed, but only 8GB usable. Task manager says that 8GB of ram is Hardware Reserved.

    Furthermore if I enable XMP it causes a bootloop, so the RAM is stuck at 2133 Mhz if it does boot.

    When the ram is installed single channel mode, using slots (C) 1-3 or (D) 2-4, Windows is able to use the full 16GB and XMP is able to boot, running at 3200 Mhz.

    List anything you've done in attempt to diagnose or fix the problem.

    I first tried each stick individually in each slot by itself to see if both RAM sticks and each RAM slot on the motherboard works.

    For the dual channel mode, I tried setting only 2400 MHz but it still causes bootloop.

    So far if I put the RAM in single channel the full 16gb is able to be used at 3200 MHz.

    Provide any additional details you wish below.

    BIOS is updated to latest version and the RAM is not on the motherboard's QVL.

    Picture of manual saying what slots to use https://i.imgur.com/HaYcmao.png

    submitted by /u/Tsunah
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    S8 plus not great

    Posted: 03 Aug 2018 04:21 AM PDT

    So I've had the S8 plus for about 6 months now, I used to have an sony xz premium and before that an S6 edge... I'm really not liking the long screen of the S8 it is harder to see everything on screen and watching youtube videos is also awkward any ideas of another phone I would be better suited to ?

    submitted by /u/lightofday12
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    Outlook 2016 Mac Mail Backup

    Posted: 03 Aug 2018 04:20 AM PDT

    Hi there,

    how can i backup my entire mails from outlook? I know there's the export function but i don't know if this includes attachments!

    Thank you very much!

    submitted by /u/Volbeater91
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    Audio from computer being routed to microphone?

    Posted: 02 Aug 2018 08:46 PM PDT

    So, this is an interesting issue that I'm trying to correct. I'm running Windows 10, using a headset and external microphone both connected to the front audio jacks (though the issue occurs even using the rear audio jack).

    I am currently having an issue where sounds from my computer (such as when listening to music) are being routed to my microphone input, thus allowing people in any voice chat to hear my music or videos or whatnot. When my mic is unmuted, this audio typically is well below the input sensitivity, so isn't noticed. But if I either unplug the mic (on the mic side, not the computer side) or use the hardware mute on the mic, it is suddenly well above the input sensitivity limit and gets transmitted/recorded/etc.

    I did not notice this issue until after installing (and subsequently uninstalling) VoiceMod and Clownfish - two programs used for voice modulation, especially for common voice chat programs like Discord/Skype/TS3. The two programs were not installed at the same time. I have since checked my device manager and do not see any audio input or output devices that shouldn't be there. I also tried uninstalling my Realtek audio manager from the device manager and then reinstalled, and the issue persists.

    I'd really rather not have to wipe my OS and reinstall because of this issue -_- If anyone has any advice on what I can do, please let me know; I'd appreciate any help I can get.

    Thank you!

    Edit: I do have a Steelseries external soundcard (which ironically gives lower audio quality with my new much better headset) that plugs in via USB. When I use that sound card, I do not have the issue with audio being routed to my microphone. In the meantime, I'm using a workaround of having my headphones plugged into the front audio jack and my microphone in the external card, but it's not optimal...

    submitted by /u/dchaosblade
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    Outlook 2010 - Accessibility settings

    Posted: 03 Aug 2018 04:15 AM PDT

    Hi guys

    I work as a service desk technical analyst and I had a call today from a user who has a very odd and specific eye condition which means she can only read black arial font text over an off-white non offensive background so that it doesn't bloom. The text size is okay but it needs to be just thick enough not to blend in with the background but not bold enough so that it blends in with itself.

    I've changed most of her windows settings in personalization to reflect this.

    She uses Outlook on a daily basis for most of the day and the navigation pane on the left hand side is unreadable for her. She spent the best part of 12 months changing this to be perfect around 3 years ago but recently her laptop had reset and lost these settings, I spent 40 minutes googling and browsing and adjusting settings but I can only change the background colour to three different colours. Outlook will only allow blue, grey/black or silver and all of these are too illegible for her to read on top of. She said she remembers going into the start menu and finding the option that allowed her to customize all her colours but this sounded to me like the personalisation setting within windows which I have already adjusted for her with no difference.

    Shes running Windows 7 and Outlook 2010.

    Any advice on how to customise this would be greatly appreciated.

    Thanks all!

    submitted by /u/RhigoWork
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    So I have a 'hot' pixel

    Posted: 03 Aug 2018 04:03 AM PDT

    Just got a brand new monitor ( Iiyama G-Master GB2488HSU-B3). It's 1080p, 24 inch and has 144HZ. Pretty happy with it, although there's one issue: there's a pixel which is always white (hot pixel) close to the middle-left bezel of the screen. What's your recommendation: should I try to get it repaired, or should I just let it be? It's only visible on black surfaces, and then it's still just the size of one pixel (of the 1.000.000+ displayed).

    submitted by /u/TheMythicalSnake
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    Facebook Messenger does not automatically scroll down all the way (two separate machines and browsers)

    Posted: 03 Aug 2018 04:02 AM PDT

    So what's happening is that when someone sends a message or a picture in our little group-chat, the chat window doesn't move all the way down to the bottom - it shows the top of the picture posted, and rarely any part of the text sent.

    It seems to only scroll down just a tad, and I have to manually take care of the rest, so if that friend that presses enter after every word (we all have one of those) writes something I have to scroll a fair bit down manually.

    I understand that it would be insane to auto-scroll to try and follow a conversation in many places with a lot of users (i.e Twitch-chat), but in a group chat on Messenger with 10 or so people this irks me.

    I'm having the exact same problem in both Firefox at work, and in Chrome at home - so this is happening on two different browsers on two different machines.

    Could it be a smooth-scrolling issues? Any suggestions?

    submitted by /u/Toefetto
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