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    Tuesday, July 31, 2018

    IT Career Learning IT Security on the side?

    IT Career Learning IT Security on the side?


    Learning IT Security on the side?

    Posted: 31 Jul 2018 02:28 AM PDT

    I've been working a bunch of entry level jobs in the game industry for the past few years. I've done a bit of everything but lately I've done a lot of Technical Support which has recently led me into looking for jobs in other IT fields.

    Currently I've just been offered a job at a help desk for a major University and it pays quite well but the recruiter which I got along well with also mentioned there's a number of positions in other companies that almost fit me but the thing I'm lacking is network experience. CCNA and other stuff was mentioned and I frankly have little to no idea about anything like that.

    So now I'm interested in learning this because these other jobs pay a lot more and seem interesting to me. I'd still need to keep my current job preferably since going back to school for a long period of time would be hard as I don't have that much savings. So I was wondering if any of you think it would be possible to learn networking/it-security stuff on the side and if you had any good resources to recommend for that whether it be books or something else. I'd love to just fill this gap in my skills so I can go beyond these help-desk jobs that aren't the most fulfilling at times.

    submitted by /u/Pixelswtf
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    Is there a Linux Academy style website for databases?

    Posted: 31 Jul 2018 08:25 AM PDT

    I'm interested in diving deep into databases. Linux Academy is a well designed educational site (low cost, interactive, good material) but doesn't contain too much database material.

    I'd like to learn SQL, SQL development, queries (joins), optimization, architecture and would like it to be on the linux platform.

    Are there any good resources out there?

    submitted by /u/fyeah11
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    Tired of working at a Help Desk

    Posted: 30 Jul 2018 11:08 PM PDT

    So I have been working as a PC technician, more at the field but also Help Desk for almost 5 years now. (I'm 24 years old)

    Recently I started working on a call center as Help Desk Technician (Tier 1) and so far I'm hating it. It's just sitting there, answering calls, getting yelled at by shitty costumers who thinks that its OK to treat someone on the phone like that, and the bosses looks at you and your statistics all the time.

    I seriously can't stand it, and the only thing that makes me wake up and go to work is that I am getting paid 9.61 USD per hour (the minimum wage in my country is 7.95 USD per hour)

    I just feel like I'm stuck at those "low-tech" jobs for too long.

    I really don't how to find a better job, not at Help Desks. I really want to boost myself and to advance to SysAdmin, or something else just not help desk..

    I am also looking into getting certifications, I am currently trying to decide if I should learn DBA Master ( SQL Server MCSA ) or Data Security (OSCP and CCNA)

    What should I do?

    submitted by /u/DFriedo
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    Been thinking about starting my journey in IT

    Posted: 30 Jul 2018 09:38 PM PDT

    Im 22 and have no certs or anything related to IT.

    Im mainly interested in IT because of how you can self study a lot of certs and then after a few years or even sometimes right off the bat you can have a pretty chill job with amazing pay.

    But before i start self teaching certs i wanna know which area of IT i want to pursue. Is there a post or website i can check out to gain information on what each field of IT does day to day? I want to know exactly what their main tasks are and what they do for most of their day to day work life.

    Thank you!

    submitted by /u/arzhy
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    So I'm thinking of getting the trifecta CompTIA certs to get an entry position in IT (most likely just helpdesk). But Linux+ has also interested me. But, I don't really have any experience using Linux or Unix. Should I still pursue it?

    Posted: 31 Jul 2018 08:05 AM PDT

    I also read about two certs called RHCSA and RHCE, but I figured those were more for people with lots more experience in IT. If someone could elaborate on them I'd greatly appreciate it

    submitted by /u/RighteousNeighbor
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    Currently working in an ERP Support role, would like to venture into networking, but am not sure how

    Posted: 31 Jul 2018 06:55 AM PDT

    Hi, I'm (M25) currently working in a functional ERP support role at a large insurance company. I can see many around me who have gotten this job and got comfortable, not moving up the food chain at all or making any efforts to make more income. I don't want that to happen to me. I am looking for more engaging/better paying careers in the IT world.

    I had a single networking class in college (I have a bachelors of science in Business Administration, but it was IT focused). I found the networking interesting, but did not pursue my knowledge any further. I believe networking is something I may like to do and I know the job outlook looks good and know that it pays well. What steps can I take to get into the networking realm? I have been considering going to grad school, but am not sure if networking is something that one should go to grad school for.

    TL;DR Interested in getting into networking. What is the best way to go about it?

    submitted by /u/FunkTheFreak
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    Option to get masters degree - input requested

    Posted: 31 Jul 2018 10:03 AM PDT

    My current position allows me tuition reimbursement for schooling. I'm currently looking at three options my alma matter, more "prestigious" school in state and WGU. job won't pay for WGU because of the pass/fail measurement but the masters degree provides two EC-council certs.

    Wgu I believe I can knock out in a year and it will add up to 7ish grand for my expense.

    But if I go the other route, job will pay for it and it will take roughly 2 years to get done plus required to stay for two years after completion with little/no chance to get a raise.

    Any thoughts/insite/words of wisdom would be greatly appreciated.

    I'm currently in the IT field with < 5 years of expierence. My goal include to challege myself, grow as a IT professional, and make a better salary for my family.

    submitted by /u/Infosec_noob
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    Is there a salary difference?

    Posted: 31 Jul 2018 09:54 AM PDT

    I have been thinking for some time to go back to school to get my bachelors in IS. I only have my AA and have been doing it support for about 3 years. Would it make a difference in my salary after and/or during the time I go to school? How quickly would it affect my salary?

    submitted by /u/Polillao
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    Financial experience, health care experience, pharmaceutical experience, Cisco experience... someone make the case for me why this is any kind of priority

    Posted: 31 Jul 2018 08:53 AM PDT

    I'd hate to work with someone so dull they can't pick up new jargon. Then I think about my brother-in-law whom I respect, but who has difficulty switching sometimes. He's best left to a single take than having new projects every week or split duties day to day. I'm the opposite. I'd put myself in the 20%ile for "how bad my ADD interferes with sustained focus" but you'll get your best work out of me if I'm doing X and then Y and then back to X and then Y again so I can hit something fresh/take a break.

    So is it just that? Perfectly good employees might have trouble acclimating? I worked with industrial engineers, and I couldn't design our configured-to-order machines, but qualitatively I basically had to learn a lot about thermodynamics and hydrodynamic to attack problems with the software. Engineer reports something seems wrong, and I have to know it might be bogus values for the density of titanium that are the source of that math error.

    But I can't be trusted to learn how HIPAA affects IT, or how to move money between sister sited within the corporation to avoid a taxable transaction, or what Cisco CliQr are? I'm trying to figure out how this kind of road block benefits hiring managers / employers.

    submitted by /u/Beard_of_Valor
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    Self-Study vs. Classes for Certification Prep

    Posted: 30 Jul 2018 12:41 PM PDT

    I'm looking at getting started in IT and was leaning towards taking the CompTIA A+ exam.

    My local community college offers a class on prepping for the exam and the cost includes the exam fee. But the cost is about $1200 total.

    Is it worth going through a structured program to get started or should I just self-study by watching online videos/reading books?

    submitted by /u/Enjolras55
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    Have my Associates in IT, should I go back and get my Associates in CS?

    Posted: 31 Jul 2018 08:40 AM PDT

    Okay, please pay attention to details and thanks in advance.

    I am 20, I graduated in May with an AAS in Network Administration which is mainly IT related courses. I got accepted to a good technical school in my state(NJIT, decent but nothing special), and I am flat out refusing to pay $50k for a Bachelors.

    I already have a year work experience and my CCNA. I don't need a degree and I feel that certifications + experience are my than sufficient. I know many with BS in CS on the help desk(I am desktop support, with server access among other sysadmin related tasks).

    However, I would like to learn some scripting/programming. I already know the basics, loops, variables, methods, and other stuff I haven't touched in a while but I did constantly. I got an A in my Java and Python class, granted they weren't advanced. Basically, if all goes well I will have two Associate Degrees.

    The courses at my CC are really cheap, force me to study and learn, and often give me vouchers for certifications. I can also take advantage of tutors and what not.

    submitted by /u/OswaldoLN
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    Moved for a job that I lost in 2 months - How to handle starting again in a WORSE position?

    Posted: 30 Jul 2018 10:00 PM PDT

    Without going into TOO much detail and making this a novel: I got my Security+ in December and started a career shift from call center management into I.T. (which I've wanted for years but had no means to do so financially). By March I had a job offer being a Tier 2 Support Technician for a company that handled Electronic Medical Records and Chronic Care Management. Everything was great, I was on top of the world. Huge pay increase from my old job, no longer miserable and I was in an environment that supported further growth. My wife and I moved closer to cut down on the commute costs (~60 minutes with an older truck that isn't great on gas). My boss and coworkers were great and my CTO said I had a promising future with the company. Life couldn't be better...Until we went out of business. In a single day like 300 employees out in the job market that was already saturated. This was the only I.T. job within a 60-90 mile radius (they chose their satellite location probably based on the lower costs of employment and decent sized number of people in the medical field in this area).

    I've spent the past month frantically searching for any and all jobs I could take in the areas. Nobody willing to take a risk on someone so new to the field, I suppose. I got usually to the 2nd interview before they either stopped replying or I got the "Better luck next time" email. Desperation took in after seeing how little time you have on the joke that unemployment is. Just accepted and started a Work At Home job doing over the phone, outsourced tech support for ISP's. Significant pay cut compared to the job that I LEFT in March, back to call center life (which made me quite miserable, was glad to be gone of it), and now my wife is working for the same company in customer service just so that we have a livable wage.

    I don't even know if there is a legitimate question to this, or if I just needed to write out my thoughts and share my story. I started this career shift happy that I could finally be doing what I was passionate about, and I'm now doubting my decision wondering if I would have been better off just staying at my miserable old job so we wouldn't be in a new and foreign place and my wife wouldn't have to work.

    TL;DR - Got Security+, changed careers to my passion. Moved to a new place, loving the job. Goes out of business, now going back to another call center job and feeling a lot of regret. Advice? Suggestions? No clue where to go next...

    submitted by /u/Im_Babaganoosh
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    Is it wrong to leave current job so soon?

    Posted: 31 Jul 2018 07:10 AM PDT

    Hi all!

    I started as a Desktop Support tech at the end of April (so just about 3 months ago) and I am already looking into finding another job.

    This job is great, I love the coworkers and environment, I am learning a bit about AD, scripting, GPOs, etc. My main concern is that I do not see a path of advancement within this company.

    I was hired as a Desktop I role (my company has Desktop I - IV), making ~$36,000 per year. In my opinion, this is not enough money to keep me here and I am afraid of being stuck here for years with no actual growth.

    There are two other Desktop I techs, and they've both been with the company for about a year and have not been promoted or anything yet.

    Am I crazy to want to start looking for something new so soon?

    Edit: Since there seems to be some confusion in the comments, I do have a B.S. in IT (graduated this year) and worked 3 years as Help Desk/desktop supporting a few hundred machines for a university, so this is not my first bout into IT

    submitted by /u/what_athrowaway9
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    TN Visa for Canadian working in the USA

    Posted: 31 Jul 2018 07:05 AM PDT

    Hello all,

    I just had a quick question regarding getting a TN visa. I have a job offer (` year contract) coming soon from the a big bank in the US, the title will be Systems Engineer and I wanted to know if there are minimum requirements to get a TN visa in terms of work/education?

    I have an advance diploma in Computer Engineering (3 years) and have 2 years relevant work experience in the networking field. If anyone has been in a similar situation as me can you please let me know how the application process went?

    Thanks in advance!

    submitted by /u/notmyrealaccount9021
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    Community College or Airforce/Navy?

    Posted: 30 Jul 2018 05:47 PM PDT

    I'm 22 years old. I spent some years learning automotive technology and accounting; which turned out, not for me.

    In 2 weeks, I'll be taking IT classes at my local community college to see if I'll like it. I'm not a total novice, I always liked computers.

    I remember when I was 5 years old when we got our first computer in the house, I wanted to learn everything about it.

    Later in life, friends and family, would ask me to set up their computers and fix them. Saying I should do something with computers, not sure why I didn't start that from the beginning.

    I have been going through the CompTIA A+ book from David Prowse and so far I know a good amount of it. It feels like a natural thing to study.

    I really hope I enjoy the classes because I'm not sure what else I would do.

    I'm currently working at a construction job, prior I was working at Walmart for 2 years. It was just one of those things where you don't know until you try it. I don't want to do construction anymore. I wish I can get an entry level IT job, but I'll probably wait until I get my A+ cert.


    I'm also thinking about the Air Force, at 22 years old it seems like a good choice.

    I know the pay isn't going to be great but I'll be able to save money and learn/ get certificates to gain skills. Better than working a job I dislike.

    I just wish I can find something I really enjoy doing, start a career, so I can move out, get my own house and live a good life. I just feel stuck right now.

    Any advice is appreciated.

    submitted by /u/ConfusedFaceO_o
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    Getting into IT?

    Posted: 31 Jul 2018 12:49 AM PDT

    I'll make this as succinct as possible. I'm a 24y/o looking to get into the IT scene. I'm already savvy in the desktop environment scene (7 and 8, not much 10 but for the most part it's probably a 1:1 comparison). I don't have any knowledge of programming.

    What is the best way to start accruing experience for this career? What certifications/courses should I take as a baseline? I usually hear A+ is a soft requirement and then some Microsoft courses. A lot of places requires desktop experience, Office 365, Server experience...it's daunting to look at.

    Any and all help would be welcome.

    submitted by /u/J_Slop
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    What are some certs that somebody with no IT related degree/diploma can do to improve their hiring chances?

    Posted: 30 Jul 2018 04:39 PM PDT

    The last time I asked how to make myself more attractive to those hiring (as somebody with no IT related schooling), many people mentioned getting certs. I was wondering what certs you all would recommend to help me not only look better on a resume but also provide good knowledge that I can continue to use in my future career in IT.

    I've included my write-up from last time about my experience below:

    I graduated with a bachelor of International Business Management and Administration 2.5 years ago. I've been working as a BOM specialist for the last 3.5, hired on full time by the company I did my co-op with as soon as I graduated. I've been wanting to get into a more IT related career for the 2 years or so. I almost landed an IT tech position at my company before the manager of IT (19 years) unexpectedly quit to work somewhere else that offered him insane money. They let me know they couldn't take me on because they wouldn't have the time to do as much mentoring a did need now that the manager has left.

    submitted by /u/BringYourEhGame
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    Torn about next move, unsure if shot myself in a foot.

    Posted: 31 Jul 2018 03:37 AM PDT

    Hello everyone, ltl, ftp, all that.

    I've been pretty much a lazy bum all my life, dodging school to play games and such, making lots of bad choices (choosing college based on passing interests in japan for example), finally wound my way back in my hometown, getting a job at a small company due to connections. I became the local IT guy, with no prior experience, or education aside from what i knew from years of fiddling with my own hardware, basic cmd knowledge from times of writing own text adventure games for my own enjoyment, some basic networking knowledge from setting up home lan infrastructure, troubleshooting problems for friends with google-fu and such. In the end, I've learned a bit of sql due to working with our databases, creating customised reports for different managers in pentaho, pulling data and providing it by fiddling with SSMS, writing queries and exporting to excel. Troubleshooting printer errors, creating mail accounts, managing access for three different erp software for users, all that shebang.

    Lately i have been feeling a bit stagnant, trying to learn more advanced things when there's time but feeling overwhelmed whenever i delve into a problem i don't completely understand.

    It's been two years since I started here, and i already feel like what i want to pursue is not what is needed by the company, as their dba needs are mostly covered by the company that provides the erp software support.

    Another thing to note is, my official job title set by hr is dba, yet i feel like i barely scratched the surface of that.

    Did i do a disservice to myself by accepting such a job title?

    Should i try to delve deeper into sql? Learn Python? Get certs? Or broaden my fundamentals? I'm honestly lost and the rabbit hole only goes deeper.

    submitted by /u/LurkingBearlion
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    Do any of you with a Bachelors in IT or CIS have a programming job?

    Posted: 30 Jul 2018 11:08 PM PDT

    I'm currently going into my second year at a community college for IT and I'll have my associates in spring along with an internship. The transfer route to my state university is to a BS in CIS, not in IT. I plan on transferring over to the university after my associates but I've realized that I really enjoy my programming classes that I've taken. I chose a focus on software development and I've heard that I'll be able to continue that focus at the university. How hard will it be to get a software developer job over someone who has a CS degree and would the salaries be the same (would I be able to make six figures like some developers with a CS degree)? Also, could any of you tell me some things that you program at your job?

    submitted by /u/OGMeeks_
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    Is AWS Solutions Architect a good option to turn things around for me in IT?

    Posted: 30 Jul 2018 04:09 PM PDT

    Hi Guys, Im here to get some real life feed from people who did AWS or Know someone who did AWS recently and got into a good job. I have my A+ , 2 diplomas and a degree with me . A+ is recent and im planning to do something that i think should be able to turn things around for me . Im working at the moment on a One year contract which will end soon so i don't have much time to get certified and look for a job.

    submitted by /u/justahumanb
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    How do I find a tech internship in a US company/university?

    Posted: 30 Jul 2018 10:19 PM PDT

    How do I land a tech internship (paid) in the US right after completing a bachelor's degree in computer science and engineering from an Asian (Sri Lankan) university?

    submitted by /u/InformalCrew
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    Got a job in tech support, should I take it or hold out for a better one?

    Posted: 30 Jul 2018 05:41 PM PDT

    As the title says, I applied for a job in the IT department and after doing my interview I got accepted. It was originally supposed to be an internship but they said I'd be a good fit for a full time job as tech support. However, when they told me that's what I'll be doing my heart kind of sank. I've already spent several years working part time as tech support and I just don't think I have it in me to continue.

    I guess the main reason I applied was because it was an internship and I was hoping that I'll get to work with different parts of the IT department and hopefully catch the eye of the sys admin or analysts and be offered a job under them.

    Worse case scenario it'd be a month or two of internship before we parted ways. But now it's going to be a full time job which means a commitment and I'm not sure what to do.

    I applied for a system analyst job opening a few days ago that doesn't require experience but still haven't heard back and I don't know if I should call them to see if they're still hiring for that position or not.

    Money isn't a real issue atm so I can go for a while without having to worry about income too much. But I still don't know what to do...

    submitted by /u/horribleplayer511
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    Piss poor internship experience.

    Posted: 30 Jul 2018 04:03 PM PDT

    Hi all, creating this post separate from my main account, where that username would so questionably associate this anonymous experience with an actual identity. Will keep it short and sweet for the Monday browsers.

    Recent graduate (May 2018), with BS in Information Systems, and offered internship by university's IT department in March to work with their ERP system provider. Was working part-time as a student worker at their help desk for almost a whole year as well. Stop current full-time job search, and am elated to have the last few months of my college experience free of those worries. Here is a small timeline of the info I received about the position before being able to start any work:

    March 2018

    Meet with ERP supervisor and CTO, tell me congrats and that I get to fly to some exorbitantly expensive resort for the internship provider's annual conference. Very awkward experience as no one knows what the project will be on, so details are minimally minimal. Cool. Also promised a respectable sum of money for internship (Around 7K). Continue working minimal help desk hours.

    April 2018

    Meeting with CTO and 'advisor'. Learn that 'advisor' will work remote 90% of time. Project guidelines revolve around making departmental forms accessible within a portal, ok. Ask to see where I will me administering these tasks, nobody knows where all the info is. Also ask about pay, now it is only 75% of the initial offer. Assigned to meet with advisor again, meeting is just another introduction. Ask for W-2 or confirmation of employment, cannot be provided because money from the ERP provider has not been received yet. Continue working minimal help desk hours.

    May 2018

    Graduation hits, living close the university. No student workers left at help desk so am working 40 hours a week at minimum wage. Continues for two weeks. No paperwork, but now told to orchestrate the project. Meet with departments, collect info, convey and configure for documentation and later use when I can administer the forms. Attend annual conference, show up late because plane tickets were messed up by school, miss most of the internship-oriented events. Show up on the second day at 3 pm, and have essentially just the next day for any internship-focused meetings and training sessions. I could have made it to the conference in time, as I found out that the hotel reservation dates did not match the plane ticket dates, but was told a ticket change would be too expensive 2 days to the departure date. Still no contract, so no pay from internship, just help desk minimum wage.

    June 2018

    Finally tell IT dept that I need to start being paid more than minimum wage for help desk work, as I have spent plenty of time in meeting, traveling, and planning/learning for the internship. Also still no administrative access to their system, so I literally cannot even start the actual work they want me to do, despite all of my other current efforts to make that part of the project easier for me. Tell them no more to 40 hrs/wk at minimum wage, and have to split time for positions 50/50. So still working 20 hrs/wk at minimum wage, and now 20 hrs/wk for internship. Fair. But still only help desk pay, and no internship pay.

    July 2018

    Received pay after first week in July, only to be short of what I was promised. Again. Will not even receive the promised amount before I leave because I explicitly told IT dept that I need to leave in late July (which was a specific day) due to housing restrictions. Obviously, that was fine with them, as it was a summer internship. Now that is haunting me, as I was given administrative access only a few weeks ago to do the greater sum of work in a short amount of time. Will likely not receive all pay as the project will not be 100% complete.

    Didn't keep it short, but hey, I think I said what I needed to. This was a flimsy mess of a position and really brought me down in the job search that I was pursuing before graduation, even though I thought it would help me as grad in the technology field. I understand mistakes and miscommunications happen, but this job really seems unjustifiable to keep after all of these hiccups. I will also say that I am not aware of this IT dept ever having an 'intern' before.

    I think another huge takeaway from this is that I should have left this position sooner, so shame on me for that.

    TL;DR. Seeking advice as to how I should handle the last few days of this shit.

    submitted by /u/FreakinLit
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    What to look for while conducting interviews?

    Posted: 30 Jul 2018 03:58 PM PDT

    So a little backstory, I've recently been promoted and my company is looking to hire someone new to pick up the day-to-day desktop support stuff that I was previous doing. I've also been asked to help interview candidates as they will be working under me and I'll be the one primarily teaching them what to do.

    While I'm stoked to be in this position, I've never interviewed anyone. I've always been the interviewee. So what are some helpful tips/tricks/questions while trying to find the right candidate and what are some things to look out for in the IT space? I know my boss is primarily looking for a culture fit but before me I've heard this company has a bad rep for hiring lackluster desktop support techs that only last a few months and I'm trying to change that.

    Any advice, tips, stories are welcome :)

    submitted by /u/Shackled
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