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    Saturday, April 21, 2018

    IT Career I am good at IT in the general sense - my question is how I find a specific IT specialty/sector that I'm good at?

    IT Career I am good at IT in the general sense - my question is how I find a specific IT specialty/sector that I'm good at?


    I am good at IT in the general sense - my question is how I find a specific IT specialty/sector that I'm good at?

    Posted: 21 Apr 2018 05:09 AM PDT

    I have done a comp science community college type course, spent the last three years getting a BA in philosophy to pursue my own interests. Here's where it gets interesting - I have got accepted for an MA in Digital Business which is similar in structure to the Comp Science course I did a few years back. I'm now considering such an MA is a bad idea before I start it, as I will be making the same mistake twice - IE picking too general a course in IT. Here's my plan of action - become self educated and get some required, recommended IT qualifications such as a CCNA/CCNP - amazon web associate cert etc. While these are all in one area - networking. The question I have in sum is: How do I find a specialised area in IT that I like, such as the networking sector - how do you suggest that I will begin to learn more about this area before getting into it to find my IT specialty?

    submitted by /u/diggels
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    32, no education, dead-end job, interested in learning IT/possible career

    Posted: 20 Apr 2018 10:47 PM PDT

    So, I'm 32, a duty manager (at night) at a hotel, have no education, quite poor confidence, and I just need a change and a confidence boost before I hit the big 4-0 in what will seemingly be n time at all.

    I'm interested in the idea of IT, since nothing else out there stands out, only learning computers, current technology, etc. I am a beginner, but only because I've always suffered poor confidence and anxiety, so I always tell myself I can't learn anything.

    I know, everyone reading must think I'm an impossible case, but I'm going to try regardless, because I never have and I honestly don't think it can hurt to.

    I understand I'm facing a near insurmountable task with all the experienced and degree-carrying tech-gods out there, but I have nothing else to do, have lost all interest in movies, video gaming, and all other things, so I have lots of time on my hands to get learning.

    The most I've ever done with IT is built a PC, installed Windows on it, and created a RAID for music backup... that's about it.

    Any advice on where the best place to start is, and what sorts of sites, trends, blogs, etc, to follow would be greatly appreciated.

    Thanks for reading.

    submitted by /u/GenesisEuropa
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    Have some questions about MIS degree

    Posted: 21 Apr 2018 08:29 AM PDT

    Currently in engineering however I don't really seem to enjoy it and struggling. I like technology and computers so I was looking at other degrees and decided to go with mis and get a certification in information security. That interests me a lot more. So my questions are is this a good degree? What jobs can I work with this degree? If I get a certification in information security can I find a job quick with that? Also I done some research and some people online were saying that some employers look down upon this degree because it's not fully technical like CS is this true? Anyone here with a mis degree can you tell me what it's like? Any other feedback would be much appreciated.

    submitted by /u/wp572
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    Applying for IT positions with no IT experience, is it at all possible?

    Posted: 20 Apr 2018 06:42 PM PDT

    Reading through some recent posts here, I think I know the answer will be no. However, i wanted to hear explicitly about this from experienced techs; have you ever hired/worked with people who do not have a degree specifically in IT?

    I've got an AAS in Engineering, Video, and Audio. I've done some basic networking, programming, and virtual servers in my spare time.

    I'm a strong problem solver and a quick learner. This is from my previous 2 supervisors while working as a broadcast/video tech. I'm 100% confidant in my skills helping clients/customers to solve problems. I'm already planning on getting some IT certs, and if an employer was to hire me beforehand I'm certain that within 4 weeks I would be just as strong an employee as any other.

    Do employers care about that at all? Or is it "no IT degree, no job?"

    Please refrain from just saying "no." I would really like to advance my career in a direction that has more employment. I'm moving to a less populated area that has very little for video/audio employment, but plenty of IT positions.

    submitted by /u/Twinewhale
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    Critique my resume?

    Posted: 21 Apr 2018 12:52 AM PDT

    My resume.

    A few things I would like to say first:

    • I'll be graduating from college in less than 2 months.

    • I'm considering applying to entry-level it jobs (e.g. help desk, desktop support)

    • what kind of jobs can I resonably qualify for that aren't entry level? I'm aware that I lack experience but I'm just hoping I wouldn't have to start off with help desk with a Bachelor's degree (not that I wouldn't mind working at help desk).

    submitted by /u/_Hermos_
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    Hating your new IT job?

    Posted: 21 Apr 2018 07:07 AM PDT

    I just started a new job at the head office of a company and my official title is "IT Support", which is a bit vague - but I will define some of tasks and responsibilities for context. We use a ticketing system called Spiceworks, and the following are some of the things that I encounter most.

    • Setting up new users in Active Directory, linking users to new email accounts in Exchange, and setting up accounts on three company specific systems. Configuring permissions, etc.
    • Deploying new computers (adding to domain, testing email, installing programs), and cell phones to employees.
    • Adjust VOIP settings for employees. Add extensions, change rules (ie. Call "Z" instead of "X"). Monitor email traffic, track phone usage, server storage reports, etc (my boss does most of this, but he set me up with all of these permissions as well).
    • General troubleshooting of in office phones and computers.

    First of all - does this sound like a T1 helpdesk position? It feels like I'm doing more than the scope of what a normal T1 helpdesk would be, but I'm new to this so I'm not sure. I should mention that it's a 4 month contract labelled as a student position

    Here's my issue - I'm so dreadfully bored and tired. I've already been battling with depression issues, partially due to grad school (which I'm still enrolled in). On Wednesday this week, I had 1 ticket which took me 30 minutes in the entirety of an 8.5 hour shift. Is this normal? Yesterday was a bit busier, but I still had nothing to do for almost 3 hours.

    I'm a very proactive person. I feel guilty for wasting company time, and I always want to do something productive. I keep asking my boss and the other IT guy, and the answer is almost always that there is nothing to do. I've been trying to study for certs in my down time, but that makes me feel guilty as well. I was tasked with some "busy work" of building an website, so I started learning HTML and CSS. I was told to "drag it out and don't complete it too quickly, otherwise you'll be bored again".

    I just want to quit. I had other fantastic opportunities present themselves elsewhere, and I had to put those on hold/decline them for this job, which makes this even harder. Apologies if I sound like someone who is whining and complaining. This is just a big culture shock to me. I'm used to working jobs with longer hours, more stress, and constant stimulus/things to do. My last job was tech related, but it involved almost constant customer interactions, which made the time go by quicker, and I felt less isolated. Sitting in the office at my desk with nothing to do is driving me nuts.

    Tl;dr - started new job, hate the constant boredom, want to pursue other things, should I quit?

    submitted by /u/Adjourned
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    Beginning the job hunt in a new city I intend to relocate to - critique my resume?

    Posted: 21 Apr 2018 09:09 AM PDT

    https://m.imgur.com/fB3mzlJ

    I'm looking to move to Sacramento, Ca. I've worked various positions over the last 5 years that have all had different scopes of work, but many common elements.

    No certs, and I did not finish college.

    Take a look at my resume and let me know what you think, please.

    submitted by /u/skramzy
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    Resume Critique - Updated version

    Posted: 21 Apr 2018 06:47 AM PDT

    Following the advice given in this post, I have made a few changes.

    Is this a better CV/resume? Updated CV

    submitted by /u/Xt7Y91gu
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    Other subreddits/channels to follow if you want to familiarize yourself with hardware and software more rapidly?

    Posted: 20 Apr 2018 10:23 PM PDT

    Not 100% sure if this is the right sub for this. I'm ALMOST a complete noob when it comes to internal hardware. Studying for the A+ with hopes to land a helpdesk job soon after, and I am still finding it difficult to wrap my brain around certain hardware aspects. I do plan on buying a second computer to tool around with as soon as my car is out of the shop (fml) but as for right now, I feel like I need something a little more brainless than course material to make internal hardware as painless to think about as software.

    Lately I've been watching PC build videos on youtube, but is there anywhere else I can go to be exposed to a constant, accessible dialogue on hardware (and software)? I would be much obliged!

    submitted by /u/beautifulexistence
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    Realms of IT from HelpDesk

    Posted: 20 Apr 2018 03:12 PM PDT

    I currently work as HelpDesk and I want to advance but I kind of feel like i'm wading in an ocean and I have no idea all my options or the path to those different options. The more I research the more overwhelmed I get.

    I really feel like I know nothing and every day I feel like I know less haha. I love to learn and I'm always up for a challenge but I just need direction or some guidance for my efforts. I have already gone to school but it was for something completely unrelated.

    tl;dr: What would you suggest as far as paths to take as well as all the different options in directions to go?

    submitted by /u/SimplisticNature
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    Zero to an IT career in a year?

    Posted: 20 Apr 2018 01:33 PM PDT

    I'm currently a stay at home mom and am planning on re-entering the job market in fall of 2019. I currently know nothing about IT beyond how to use a computer in a standard office environment. Is it possible to enter the IT field via study and get a reasonably well paid job (or at least something really flexible?) For reference, I was just offered a job at 43k in the insurance industry in the Kansas City area.

    A little about me: I have a Masters in Library Science, I'm not a genius, but reasonably intelligent and good at studying/testing, love spreadsheets, organizing, and logic.

    If studying my way into an IT career is feasible, how would that work? Suggestions on a starting direction? How do you establish that you have acquired the necessary skills to get hired?

    submitted by /u/MrsMcFeely5
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    Resume/Job Search Advice

    Posted: 20 Apr 2018 06:03 PM PDT

    Hey everyone,

    I've been looking for an entry level job (applying for help desk, desktop support, NOC and sometimes junior sys/network admin jobs) for the past month and am not getting any hits in what seems to be a thriving market (Atlanta).

    I don't have any certs nor a completed Bachelors but I have good experience from my previous jobs in technical roles (albeit small companies). I am currently looking into the online WGU route to just knock Bachelors/some certs out hoping it will help in the future but I still want/need an entry job for the next year to get some "real in the field" experience [and then segue into SysAdmin/Cloud or maybe networks].

    Resume here

    I'm starting to be at a loss because I have the skills and desire to do this but it is coming up blank. Any advice is appreciated!

    submitted by /u/smacksa
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    When do I move on?

    Posted: 20 Apr 2018 05:21 PM PDT

    I get the feeling there isnt room for me at my current job.

    I work for a smallish university, with distributed IT teams and Im apart of the central IT teams. Central is structured such that I am on desktop support, have three engineers above me and a management structure that loathes deviating from job descriptions. I came back to desktop support because I hated being the on call engineer but clearly that was a mistake because my attempts at going above an beyond my job (not some kind of harlot but filling in gaps the last guy left) , and trying to find more satisfaction and leveraging my dev skills are met with "just do desktop support!" ( I didnt realize how much I hated customer facing support until a few months ago - I acknowledge my [minor] toxicity)

    Today I had a conversation with a distributed team about the amazing monitoring and development they're doing and know there is no way I could do that with our monolithic structure. More and more I think I made a mistake - Im hardly ever challenged and more often than not openly express my discontent with manager in earshot (I dont think she cares to be more than just desktop support)

    Do I fucking leave or do I sit down in three weeks for my performance review and flat out ask "do I have have an immediate future here or not?"


    [link] [comments]

    Moving on from Technical Customer Support

    Posted: 20 Apr 2018 08:11 PM PDT

    I graduated with a degree in Electrical Engineering in 2014 but I should have done Computer Science or Computer Systems Engineering because I enjoyed the programming classes. I took a telecommunications job after graduation and hated it so I quit and landed a job as a Technical Support Engineer. It's not really engineering; tickets come in and we solve the customer's problem.

    It's been over three years as a TSE and I'm ready for a change. I don't want to go deeper in customer support and I don't want to do electrical engineering.

    The field I work in is data storage. I support a Linux based storage array and have basic knowledge of ESX/VMware environment, SANs, and Linux.

    I have a couple areas I'm interested in. I enjoy programming and do my own projects but they are fairly basic. I have a sophomore level education in programming and I don't quite know how to break into the next level without going back to school. I'm not sure if my projects are resume worthy.

    Since I know some Linux, I figure I can learn more about that but I don't know what I could do with it. Maybe be a Linux Admin. But even then I'd have to learn a lot. I know how to navigate through the file systems, look at log files, look at processes, various grep commands, mostly basic things. So again, not sure how I can break into the next level.

    I just can't decide where I want to go. Focus on learning Linux? Keep working on my software projects? Has anyone else moved on from being a TSE? Where did you go?

    submitted by /u/Tyephlosion
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    Jumping into networking from current job role?

    Posted: 20 Apr 2018 12:33 PM PDT

    My current job role involves assembling idf/mdf cabinets from scratch to completion to be sent to customers site.

    Would this position be a good starting point for a networking career? I'm apprehensive about the financial investment of the cisco quals without applicable experience.

    submitted by /u/Ribster
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    Are we lowering our standards in IT?

    Posted: 20 Apr 2018 07:41 PM PDT

    When I first started out, job hunting in IT so many places required a bachelors and various certifications pairing with experience.

    Seems to me nowadays many companies endorse and donate towards programs that prep students without a college degree prepare for their A+ cert and internships.

    I've seen my various interns go from having an A+ to getting promoted to a senior technical anayst at large firms such as accenture with just an A+. Roles which previously required much more than just experience. Is this common?

    submitted by /u/korr2221
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    A lot of mixed answers from several different sources, here is my career path I've laid out, looking for honest feedback.

    Posted: 20 Apr 2018 06:27 PM PDT

    Okay so I've seen a lot of varied answers and would like some feedback on the path I've laid out for the next 3-5 years, I'm currently 23 and have been CNC machining for 5 years, it just isn't for me and I've recently enrolled at my local technical school in an AAS in IT Systems, the curriculum includes: Core classes: compTIA A+ Essentials/Applications, compTIA Network+(2 parts), compTIA Security+, Powershell, Project Management, compTIA Server+,

    And I can school to specialize in Customer support/Help desk or Cyber security.(No interest in security, planning to take support/helpdesk route) Which means I will take: Linux+(2 parts), Introduction to web programming, Introduction to storage solutions,

    And to get the AAS Degree I will also take 3 of the following security classes: Cyber law, Digital forensics, Advanced cyber security, Server security,

    Along with 5 seperate Gen-Ed type classes.

    My Ideal situation would be to complete my degree(which will be tuition reimbursed by my current employer) And hopefully get to move from machining at my current employer to an IT position within the company, and if that is not an option take a help desk job and study for CCNA while I am working after I finish school. My largest interest(Talking 8-10 years down the road) Is to become a network engineer.

    Would really enjoy any feedback as I have heard so many good any bad things about schooling, compTIA, CCNA, just looking for a little guidance, starting from my only experience being slightly more than average knowledge of PC's for my own personal use.

    submitted by /u/Outlaw_tK
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    Possible to get AAS degree in programming without being good/knowing how?

    Posted: 20 Apr 2018 05:17 PM PDT

    Hi everyone,

    I am currently in community college and I am considering changing my degree plan from criminal justice to an AAS degree in computer programming with an emphasis in application development.

    People I have talked to tell me a few things that really worry me about this program. First, they tell me that a lot of people don't graduate from the program and end up going with another field of study once they start. Secondly, a lot of people tell me that lots of people fail out of the classes.

    I have a few questions.

    How hard is this degree likely to be compared to other community college degrees? Like on a scale of 1-10, 10 being hardest, where would it fall?

    Also, what are the odds of being able to get through this degree program without being good/knowing how to program?

    Is this degree going to open more doors than a criminal justice degree?

    Finally, will employers care if I have this degree compared to no degree at all?

    The classes on the degree plan are as follows:

    Intro C++

    Advanced C++

    Programming Logic and Design

    Intro VB .NET Programming

    Web Page Development

    Java Programming

    Mobile App Development

    Intro C# Programming

    Advanced C# Programming

    Then they have a bunch of random IT classes like networking, operating systems, database, etc plus math/science/english.

    submitted by /u/Clarithamy
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    First internship. Looking for help on active directory project ideas.

    Posted: 20 Apr 2018 10:21 AM PDT

    Hello, I'm at an co-op internship. I'm on a windows team. I know most of my projects are going to involve active directory. I'm totally green to AD, and I need to come up with 3 protects. I'm hoping someone can help me.

    So far I've come up with making a CS server using only core to set it up.

    For the other ones I'm sort of at a loss because I really want to do something that will impress, but again I'm very new to AD.

    Any help is appreciated. Thank you.

    submitted by /u/cgomes418
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    Resume/experience questions. AKA why can't I get a job with almost 5 years of tech experience?

    Posted: 20 Apr 2018 03:01 PM PDT

    I've been applying to a ton of jobs recently, I've had some phone calls, and a couple interviews that I feel went really well. But so far I've been passed over on every one. Is there an issue with my resume/experience? I'm worried that working with almost exclusively Apple devices for the past 3 years is hurting my chances since it seems 95% of jobs out there are all windows based.

    This is the current resume that I've been using.

    Also, what sort of salary range should I be looking/asking for? (I'm in the midwest btw)

    And I know I should probably look at getting certs, or working towards some sort of degree, but I honestly have no idea of what I want to specialize in, if I even want to specialize in something, or if I should just start working towards a CS career (which is the only thing that is interesting to me in the long term right now).

    submitted by /u/spikerbond
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    Looking for advice/suggestions

    Posted: 20 Apr 2018 02:42 PM PDT

    Greetings,

    I currently work for a hospital company as a patient access trainer. I used to work as a Desktop Engineer for 4 years before transferring to my current role because I needed a change and a better schedule for my home life.

    My current issue is that this role isn't motivating me; when I'm not giving lectures on patient access or being trained on how to use Epic so I can train others, I'm sitting at my desk 85% of my day. I've been in my current role for about 5 months.

    I currently don't have any certifications at all, my company doesn't have many I.T. roles that I can get into (everything that's opening is for an Analyst II or III). I still have most of my I.T. credentials such as; admin rights, getting into Active Directory, DNS and DHCP.

    I'd like to be an Epic trainer, but that is going to take time and experience. I'd also like to get back into I.T. (cause I miss it, honestly). My current goal is to start watching all of the Epic videos in their userweb that I have access to while at work and study Security+ while at home.

    Does this sound like a solid plan? I'm in my 30's and in the New Orleans area, there isn't much I.T. here that I'm aware of.

    submitted by /u/wes2701
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