IT Career 20 years nearly in IT and no US workers seem left now |
- 20 years nearly in IT and no US workers seem left now
- CS vs Information technology
- Is an mis degree worth it?
- CCNA or MCSA(server or windows 10)?
- Interviewing for a new position
- Info security vs SRE/devops career?
- System Admin route?
- Saw this hilarious list of requirements...
- Wanting to break into DevOps/SRE...
- Daily security operations question
- The route I should go?
- What part-time IT opportunities are there?
- New help desk job but bored!
- Should you get a salary increase when you get a "promotion"? If so, how do you negotiate as a contractor?
- Have a Non IT degree....want to get into IT. Will not having a tech degree hinder my future job prospects?
- Need advice - need to make a decision today.
- A+ or N+ to get your foot in the door?
- LPT: Apply to your local Apple Store (unless you're some sort of bigot or idiot)
- 25 yo finally started evolving in networking
- What to do if internship is different then described?
- Fake job posting broke my heart
- Been offered a great opportunity but with low pay
- Going to a technical interview tomorrow for a Jr Network Engineer Position - any last minute tips or things to brush up on?
- 24 years old and tired of customer service jobs. What path should I take to get a career in IT?
- Can you make it as a Network Engineer with System knowledge?
20 years nearly in IT and no US workers seem left now Posted: 26 Apr 2018 12:43 AM PDT Apologies if this rant is inappropriate, I need to vent. As a career IT worker in Product Support for a top software company it's rare that anyone I work with day in day out is not Indian and it's giving me actual PTSD. Dialing USA area codes instead of +91 to call someone in Pune or Bangalore is very rare now. I believe companies that care about the quality of their IT infrastructure will employ domestic workers. Why? I'm absolutely biased but I will go above and beyond for anyone that speaks real English. Indian workers have no inherent courtesy, manners or shame in demanding you do their work for them this second. That's because they wildly overpromise and take insane workloads to look as good as possible in their workplaces, then shuffle their actual work onto anyone else they can intimidate verbally into doing their needful for them. Sure, some are nice folks, but the culture is awful and not what US workers expect in the professionalism and conduct of those they must work with daily. Unacceptably so. From my perspective, US workers are treated with respect and a willingness to work with them is standard for me and among my colleagues. To varying extent from person to person in my line of work, the exact opposite is true of anyone with a Hindi accent. That's just what IT is now. Indians flooding the IT industry and marketing themselves as willing to do whatever is asked of them for peanuts in pay comparatively to a US counterpart killed IT. RIP tech sector. All this watering down to the lowest common denominators in the industry via outsourcing first then importing workers with fancy visa fraud and underpaying them only took about 10 years to happen too. Conditions really deteriorated pretty fast the last 5 years or so. H1-B's are a terrible labor loophole. Watching the entire industry slow motion trainwreck itself as a result of all this has been utterly disheartening. How is everyone an IT pro when half of the country has no toilet and no one can figure out plumbing and sanitation? Don't get me started on the made up words they use like "upgradation". The English is so awful and they don't care to correct any of the made up terms either. It's very irritating. Again, apologies for the rant. If there's a more appropriate place to vent this type of frustration I'll move this. [link] [comments] |
Posted: 26 Apr 2018 05:05 AM PDT What are the pros and cons of majoring in either one? What about a minor In CS, any job opportunity's with a minor ? [link] [comments] |
Posted: 26 Apr 2018 07:31 AM PDT Looking to get a degree in MIS and then a certification in information security. Is this degree worth it? I heard that some jobs are outsourced is this true? Can anyone with an mis degree tell me how's the job market? [link] [comments] |
CCNA or MCSA(server or windows 10)? Posted: 26 Apr 2018 10:05 AM PDT I'm going to start a help desk position soon, and I have my Security+ and going to finish up my A+. Wondering what the best track would be for me, or which would benefit me the most in taking first. I want to get into a sys admin role or network admin, then eventually transition over to the Security side of things. Any opinions welcome. [link] [comments] |
Interviewing for a new position Posted: 26 Apr 2018 09:56 AM PDT I am interviewing for a position as an IT coordinator. What questions would you guys suggest I ask and be prepared for? I have a BA in MIS, but I lack experience in Network and Data Administration/Management. I do have some experience in AD, cabling, patching and switches along with some SQL Database support. Here is the job description and qualifications: Job Description: The IT Coordinator manages the information technology components, the internet-related elements, and the audio-visual needs. The IT Coordinator provides technical services in an effective and efficient manner that ensures maximum access to and implementation of technology and audio-visual services and resources. Qualifications: BA or BS Degree in Computer Science, Information Systems, or comparable degree is required Specialized knowledge, training, and/or experience in the following: computer hardware & software; computer network installation & administration; internet & email maintenance and administration; web-page design and maintenance, audio-visual installation and operation, and technology instruction Enthusiastic, flexible, outgoing personality with excellent "people" skills Ability to work occasional evenings and weekends Organized, able to prioritize, detail oriented, uses time efficiently Able to follow policies and procedures; complete administrative tasks correctly and on time and supports organization's goals and values Must be able to communicate clearly and professionally Willing to engage in professional development training as needed Computer Network and Data Administration & Management: Maintain, and support LAN (including but not limited to, cabling, jacks, patch panels, switches) Install, upgrade, maintain, and support all operating systems (including, but not limited to, servers, PCs. Install, upgrade, maintain and support all applications Install, upgrade, maintain, and support all printers Create and maintain documentation for IT processes and procedures such as: o Physical LAN o Software Inventory o Loading procedures for all software o Hardware Inventory o Coordinate and implement new software/system into the existing IT structure Install, upgrade, maintain and support the administrative and data management system Upgrade, maintain, and support IT file system, backup scheme, and security Active Directory: Add, Remove, Maintain Users and Groups Internet & Email Management: Maintain and support internet connection and firewalls Upgrade, maintain and support Anti-Virus scheme Demonstrate the ability to upgrade, maintain, and support the Internet connection, anti-virus software, web site; database management system, and e-mail system (Office 365) Website Design & Maintenance: Update, maintain, and support public websites alongside the Marketing Director Audio-Visual Administration: Maintain and support the audio-visual needs including but not limited to the phone system and audio sound systems Provide sound to events Technology Instruction: Communicate with the faculty and staff to determine how to better utilize IT Train and support staff and faculty on the use of computers and related technology Other Duties: Troubleshoot IT-related problems Analyze the state of technology position and make recommendations to the Director of Information & Audio-Visual Technology to continually improve that state Perform other duties as assigned by supervisor [link] [comments] |
Info security vs SRE/devops career? Posted: 26 Apr 2018 09:33 AM PDT I am currently interning at a large corporate company for network support. I been here for about a year, also working with storage support. I will be switching teams again for my last internship opportunity before I have my bachelor degree in IT infrastructure. I was originally planning on switching to info security team to get into that for future career. But I been having second thoughts of going into traditional it field. Some of my projects so far included using python to program and implementing apis. I enjoy programming and preface that over support work. I also can't imagine myself putting more than 40 hrs work week with weekends or overnights, which some of my co-workers do. Aside from interning with the security team, I can also pick to join SRE based team that deals with a lot of development, scripting and infrastructure implementation. Any recommendations? [link] [comments] |
Posted: 26 Apr 2018 09:23 AM PDT So I landed a job as a programmer in an IT dept of a debt collection agency (been here for a little over a year). And truthfully I don't like programming (I'm lucky to have got this job) and I'm looking into going towards the SysAdmin route. Any advice? I just started looking into CompTIA certifications. I know certs will make my application stand out which is why I am pursuing them but will they significantly help me for my end goal? Are there other certs I should look into studying/getting. I've been kinda lost career wise and hope this will help me further myself. Thanks, I appreciate any feedback! [link] [comments] |
Saw this hilarious list of requirements... Posted: 26 Apr 2018 05:36 AM PDT I was looking on indeed this morning as I sometimes do and came across this hilarious list of requirements for a Desktop Support Engineer. I have not altered it in any way. We are looking for experienced IT Engineer who has experience of providing 1st level Desktop and IT Support. Two years experience of IT, Desk side Support or network field support experience is required. Candidate must of good communication skills to coordinate with remote level 2 support teams. Candidates must be willing to work as independent service provider or as Freelancers
Responsibilities and Duties:
Qualifications and Skills:
Job Types: Part-time, Temporary, Internship, Contract, Apprenticeship Salary: £120.00 to £150.00 /day Experience: relevant: 5 years (Required) Education: Bachelor's (Required) [link] [comments] |
Wanting to break into DevOps/SRE... Posted: 26 Apr 2018 09:13 AM PDT Hello, I'm a longtime SysAdmin (15+ yrs, Mostly windows) who moved through the ranks from helldesk to Sys Admin to now Sr. Systems Engineer on a team hosting applications in AWS for customers. I also have about 4 years experience with Oracle Linux in production and numerous home projects using Ubuntu and Amazon Linux. More recently I've been dabbling with AWS services (s3, Lambda, Cognito, DynamoDB) to build things in a serverless architecture. I've done documentation and built our system architecture to meet HIPAA compliance requirements. I've been a part of all the following internal HIPAA audits and worked with auditors who were vocal about being impressed with my work. I have built infrastructure for performance/updown monitoring and implemented tools for security monitoring. I have experience managing vendor relationships and procuring assets (mostly software because we're in AWS). I have my AWS Solutions Architect Associate cert and am in the process of studying for the Dev cert. I'm also going to night school to learn web development, mostly JavaScript at the moment. I have extensive experience automating things with PowerShell, everything we have automated (which is basically everything from user management to server provisioning/software config and support triage tools) is a module I wrote. I put our modules into version control and am working towards an automated CI/CD process. The journey to writing more advanced PowerShell and using AWS has taught me I probably should have buckled down and retrained to become a dev a long time ago. Writing code, building things, fitting pieces together is something I'm extremely passionate about. Diving deep into a tech, iterating over it's properties and then building something with it is a reward all on it's own. That said I have no degree at all. Much less a CS degree. On to my career questions: Is it even possible for someone this late in the game to reskill as a dev or will I be passed over for people with no experience but a lower expected salary? Is being well versed in the systems side of IT something R&D Departments look for? Is it even needed?? Possibly viewed as a detriment (Particularly my Windows Experience)? Do I need to go back to school for a CS degree or can I take a boot camp immersive and actually become a competitive candidate for DevOps or SRE? I'm still working hard at it, but I have some real concerns about if this effort is going to help my career or just keep myself entertained. I I'll keep it up but I'm getting a little discouraged thinking I may have missed the opportunity to reskill and reap the benefits. I have this great fear of falling behind the curve of tech and not being able to get good paying jobs going forward. Anyone have insights? Anyone in DevOps/SRE without a CS degree? Anyone hiring DevOps/SRE able to comment on what they look for in a candidate (or interested in interviewing me :) )? [link] [comments] |
Daily security operations question Posted: 26 Apr 2018 09:11 AM PDT Im a junior security admin and I have a question on what basic daily security operations entail? I'm in a new small IT shop and I feel like our security technology is just set and forget. Can you let me know what your daily is like as a security analyst\ engineer? [link] [comments] |
Posted: 26 Apr 2018 08:29 AM PDT I'm 19 years old and have a job offer from my counties school system to work as IT. I think the starting pay is 35k-40k a year+state benefits but it's a one year contract. I was planning on attending college in spring 2019 to become a software engineer and I was really looking forward to it. The main reason for going to college is to get out of where I currently live and after finishing I want to move more north or to LA. How easy would it be for me to find a decent job without a degree in more populated areas? I come from a redneck/ghetto town with around 30k people so IT jobs are everywhere around here. I feel like there is too much competition for me to get a decent paying job even with my 1 year experience but no college degree in the cities I'd like to move to. [link] [comments] |
What part-time IT opportunities are there? Posted: 26 Apr 2018 08:11 AM PDT I'm a senior in high school, I have my A+ certification and I'm looking to get my Net+ before the school year is over. I'm looking to attend my local community college in the fall for Computer Science, but I'd still like to get some work experience and I think having something part-time would be best for me in this situation. The thing is, a lot of the job postings I see are mainly full-time work. What are my options? What kind of part-time IT work is there? [link] [comments] |
Posted: 25 Apr 2018 11:43 AM PDT On Monday, I started a new job as a Tier 1 Technician. So far it has been an over glorified title for service desk. I work for an IT federal contracting company full time. It is good pay $21.64 an hour from 12:30pm-9pm with medical, dental, vision, and 401(k) matching. They are also sponsoring a federal secret clearance and will get a voucher for me to take S+. It is a pretty cushy job for what I do but I am bored. It is not a busy service center. I answer some help desk calls, create tickets, and then escalate them to tier 2 or 3. Basics I will be doing besides that is active directory password resets. I am maybe getting 3 calls before 4pm hits and everyone leaves. It leaves me alone and the call line pretty empty. I sit for hours bored with nothing to do. Usually scouring the internet and watching youtube videos but time drags on. I have an associates in IT and some part time tier 1 tech experience before this job (not call center). I know I am very entry level but I don't know how long I can stand to do this. Does anyone have any advice on how to pass time and how to move up out of a help desk/service desk job sooner rather than later? [link] [comments] |
Posted: 26 Apr 2018 07:06 AM PDT I am on an 18 month contract making shit pay doing basic help desk. This is month 4. I live in a small town so there is not a lot of opportunity outside of doing contract work unless I move to the city. The company I work at started taking notice when they found out I have my CCNP (no college degree, but everyone else working this job only has their high school diploma). I was then hired to work (still as a contractor) under the senior network engineer as a network analyst. It is far beyond the call center level 1 shit I had been doing. How can I negotiate a new salary increase with the contract company, as they are still paying me basic help desk pay? I was considering going to CIS management at the company I work at, but they are not the ones who do my direct deposit, the contracting company is. [link] [comments] |
Posted: 26 Apr 2018 01:04 AM PDT Some people say you need a degree to get really far...but is it any degree or specifically a tech one? [link] [comments] |
Need advice - need to make a decision today. Posted: 26 Apr 2018 06:53 AM PDT So I was offered two jobs, one as a field tech pulling cables and setting up security cameras/doors. $18/hr base + $60/hr for gov work. I was told I should expect to be making on average $60/hr for most days since majority of their contracts are gov. Another as a more entry level help desk position. Pays $40k/yr I've never done field tech work before but I've done help desk oriented work before. Assuming benefits are the same, which would you lean towards and why? I am a soon to be a college grad entering the field. EDIT: I am excited to try a change of pace for work, but I am nervous since I have never had any work like being a field tech. Both jobs would also train on the job. [link] [comments] |
A+ or N+ to get your foot in the door? Posted: 26 Apr 2018 05:47 AM PDT I'd like to get into network administration but I'm hearing from one person that it's good to get a A+ first while another one says that they heard from someone in the industry that the A+ is like a GED. Which one would you guys suggest? Or maybe I should try to get both. [link] [comments] |
LPT: Apply to your local Apple Store (unless you're some sort of bigot or idiot) Posted: 26 Apr 2018 08:36 AM PDT That's pretty much all I have to say. It's a great stepping stone into the real world of contracting and IT work directly with clients. [link] [comments] |
25 yo finally started evolving in networking Posted: 26 Apr 2018 01:04 AM PDT So I was lucky enough that when I was 19 a guy I knew got me a job at a huge ISP, I was outsourced, got horrible horrible pay but learned a lot, and managed to get really good at what I did (mainly hfc networks, and only the physical part). 5 years later someone called me saying they needed someone who knew how those networks worked at a physical level, to solve malfunctions in the network. It was a big step up, still outsourced, but getting payed more than double, but the hours started being ridiculous, and I strayed even further from the logical part. Now, at this point I quit that job, mainly because I wanted to be more technical, and not work with copper wire my whole life, and I managed to land a cool job that I love in a control tower (not sure what you guys would call this), even tho I'm making less money I am now coordinating field technicians and working on Cisco routers through ssh. What I do is basically change the ISP they are operating in through the configuration of the router, my technician changes the cable and I do everything else. I really like this job, but in 2 months time I'm not sure where I'll go because this project is going to end. I don't want to return to the field but I have no degree and no certs. What should I invest in to make sure I keep doing something similar to what I do now? [link] [comments] |
What to do if internship is different then described? Posted: 26 Apr 2018 04:32 AM PDT I'm on my 3rd internship. Currently a undergrad. When I accepted the internship, I was told that it would be a mix of helpdesk and some asset management (aka cleanup and organize shit) projects. It ended up to be barely any helpdesk and the majority of the time I am doing asset management. The first few weeks of just writing down serial numbers and model numbers just mentally numbed me and left a really bad taste in my mouth. But at the same time, on some days the sysadmins will let me shadow their work process and see what they do, explain everything step by step. These days are great, I learn a lot. But it also sucks because I am not actually doing anything in any matter, I don't feel like I utilize any of the stuff I learn. I just watch and watch and watch. I understand interns are not gonna be given a lot of access from my previous internships, but if I'm doing bitch work, I would strongly prefer it to be something technical or IT related in some way (like my other place made me a image monkey). Because that asset management stuff is the majority of what I'm doing, I find myself just sitting around waiting for other people's responses (because I need to find out what's allowed to be done with the stuff). The times I take initiatives where I ask for more work are kinda brushed off or I'm given something that can be done quickly and I don't want to keep harassing them because I can tell they are actively trying to find stuff for me to do. I was told their would be more projects after this one, but I wasn't given a clear answer. It's a open ended internship where I work part time during the semester and full time during the summer. What should I do in this situation? Should I just stick it out for the experience? I really love the days where I get to shadow the sysadmins, it's just that it sucks I'm not doing anything technical or applying that knowledge to my work in any way.. Right now I'm afraid and dreading it if any future projects are like this, where it's barely IT related stuff no one wants to do and it's just entering numbers or something... Pros -Learning a lot -Good pay -A lot of exposure to different parts of IT -Culture is good Cons -Find myself sitting around doing nothing sometimes -Mind numbing tangentially related IT work -Not really applying anything I'm learning [link] [comments] |
Fake job posting broke my heart Posted: 25 Apr 2018 03:00 PM PDT I'm a unemployed college student and lve been applying to a lot of IT help desk jobs as l need this for my experience in lT like everybody else. l haven't gotten any good luck and lts been bringing me down because l really need to gather experience l feel so lazy and l really want to better myself. l wake up today in the morning and l get a text from this number saying they saw my application on indeed.com and asked me if lm still interested in the "admin assistant" job that l applied for, l said yes and the guy who l was texting said okay message me on google hangout and we will start the interview . The interview was text we didn't video chat, only asking general questions like what are You weakness and strengths. lt looked totally real and l got super excited. The pay he said was 25$ an hour for the help desk job and that lt was a work st home type of job. after the interview he said hed offer me the job. He said he needs my personal information to send me a check so l can buy the correct office supplies. l said okay and gave him my home address and phone number and then proceeded to tell me that he will call me tomorrow regarding the check. l was excited and told my parents and my fiancé and they got really happy. l felt proud l landed a 50k job help desk. l kept thinking about the job and did some research about the company but l couldn't find reviews that said they did a google hangout interview so then l searched up google hangout job scams and boom. Many people were getting offers like this one with the same exact questions and it turned out the job posting is a scam. Crushed my spirits and now lm back to applying to other jobs. TL:DR applied to a job they contacted me saying they'll offer me 50k for help desk and l accepted turned out lt was a scam to get personal information out of me. [link] [comments] |
Been offered a great opportunity but with low pay Posted: 26 Apr 2018 04:13 AM PDT Quick rundown I've been working 6 months in a helpdesk that's quite basic in terms of technical IT related challenges. More logging calls and forgetting about them. I've had an offer for an MSP with lots of chance to learn decent skills which will definitely serve me in the long run, who have offered less than what I am on now. (£18k offer) Could it be the recruitment agency trying to get me hired for the least money? Should I try and go higher? I really think it'd be a good move but I don't know if I can afford to live on that wage without going into debt. Anyone had a similar experience? Bare in mind I have no certifications and just 6 months experience in this field so I can understand them not wanting to offer too high a salary. [link] [comments] |
Posted: 26 Apr 2018 03:19 AM PDT As the title states, I'm going to a technical interview tomorrow for an internal promotion to Jr Network Engineer from working on the service desk in my current company. They've told me the role will largely revolve around firewalls, and I know we mainly use Palo Alto firewalls so I've blasted through the CBT Nuggets videos on Palo Alto. Does anyone have any recommendations for what I should quickly brush up on, or what you think I should expect in terms of the interview? So far, I've mainly been trying to research everything to do with next-gen firewalls and what they can do. [link] [comments] |
24 years old and tired of customer service jobs. What path should I take to get a career in IT? Posted: 25 Apr 2018 10:55 AM PDT I've been working customer service jobs since I started working at 18. I've worked for AT&T, Comcast, used car dealerships and most recently a POS software company as technical support. I've always wanted to get a degree or certifications but I've always worked full time and never really had time for those things. How can I learn about IT and what choices should I make to get started? [link] [comments] |
Can you make it as a Network Engineer with System knowledge? Posted: 25 Apr 2018 05:12 PM PDT I just got my CCNP and have a few years NOC experience. My Systems knowledge is very minuscule though. I'm going deep into Networking and I'm wondering if I should take a step back and learn some more Linux/Windows, or just continue down this path and be a 1 trick pony. [link] [comments] |
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