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    Tuesday, April 17, 2018

    Computer Techs I’m a small computer business owner—how should I handle manufacturer warranties on components?

    Computer Techs I’m a small computer business owner—how should I handle manufacturer warranties on components?


    I’m a small computer business owner—how should I handle manufacturer warranties on components?

    Posted: 17 Apr 2018 09:53 AM PDT

    I've been trying to think this through for a few weeks now. I've looked through multiple subs and manufacturer websites without a definitive answer.

    The solution that seems to make the most sense is to simply forward the manufacturer warranty onto my customer, but I guess my question is whether or not ordering parts from Newegg or Amazon means I'm covered and my customer isn't, in case they ever attempt to contact the manufacturer directly.

    Does their name need to be on the initial receipt? Will they need to contact the manufacturer through me for the length of the part warranties?

    Does anyone else have experience with this?

    submitted by /u/zajajo
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    New hardware with Windows 7 frustrations...

    Posted: 17 Apr 2018 02:45 PM PDT

    A client of mine has specialized software that requires Internet Explorer 9. She bought her last two computers herself from big box stores, they had Windows 10. I installed VirtualBox with a Windows 7 installation for them to use their specialized software in.

    They don't really like having to use VirtualBox, so when they needed a new computer I built her a new generation i5 tower and set it up with Windows 7. When trying to do Windows updates, Im getting a "your hardware is not supported" issue since Windows 7 doesn't have support for the newest Intel processors (yes, an oversight on my part)

    So now, we are stuck with a new computer, running Windows 7 that cannot do Windows updates in order to get her IE9 installed.

    As a fellow computer tech, does anyone have any suggestions? Torrent a Windows 7 with updates rolled into it? The client does have legit license keys on everything.

    submitted by /u/clk1981
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    Tips on cable management?

    Posted: 17 Apr 2018 04:44 PM PDT

    Long term solution to Windows scam messages

    Posted: 17 Apr 2018 07:51 AM PDT

    As the title states, I'm looking for a long term solution that I can install for free, or sell to my customers that block the Windows scam messages that pop up, "call this number, your computer is infected, blah blah blah." Seems to be a problem on the rise and I have yet to find a consistent long term solution that doesn't hinder my customers. I have seen some AV/Firewall combos sometimes block the popups and redirect them to a blank page, but I'd say the catch rate is maybe 50%. So what do my fellow techs recommend?

    submitted by /u/sholtoslayer
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